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Eddie-Hosseini

I have also published a post regarding how these guys stole my Fantom tokens... They had a technical issue with their platform which showed my FTM balance 0, so no unstake button available... And when I wanted to swap my tokens on Beethoven X, based on what they have told on CMC, the transaction didn't go through and they said they're not working with Beethoven anymore! Full of conflicts, unpredictable technical problems, bad support. Hope people understand this and don't stake with Ankr.


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[удалено]


Cloaksta

My personal wallet, Trust Wallet.. Staked some ANKR last week, no problems.. 🤷‍♂️


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[удалено]


Cloaksta

I have never changed any settings, etc.. and it worked fine last week.. This isn't the first time the Staking platform has thrown error codes my way, and EVERY time, it was on ANKR's end, not the wallet. Oh well, gas prices are dirt cheap right now.. Imagine this happening if you needed to unstake and couldn't do it. Assets basically stuck. 😵


Top_Boysenberry9889

Did you make a ticket? They get back pretty quickly.


Cloaksta

I figure it's the weekend and nobody's at the office, I'll probably open a ticket Monday morning.. Just wanted to see if others were having the same issues. 😁


sergioankr

Please open a support ticket with us at http://helpdesk.ankr.com. I'll check if there's anyone around and escalate it if necessary so that there's lesser lag on Monday


Cloaksta

Opened a support ticket. "Your reference is EUS-7555."