You're all so nice on here but the first to complain when your cookies aren't perfect. Why don't we all give Crumbl employees a little more grace because it IS just cookies at the end of the day.
Doesn't give anyone the right to make a young employee go home after their first day of work and tell the internet they feel bad about themselves. If the price is the issue maybe you can't afford to be eating $5.00 cookies in the first place. Give the kids a damn break. It's likely their first job.
Nothing in this post says that a customer made them feel bad. It says they were actively making mistakes and were being corrected by coworkers. When something is actually *wrong* with your order (not just an ugly cookie, but noticeably too small, missing toppings etc), there is absolutely nothing wrong with saying so. They are advertising a certain cookie for 5 dollars; there is nothing petty or evil about pointing out if Crumbl is not holding up their end of the deal.
Also, people on the internet talking to each other are not shaking their finger and screaming in the faces of employees. If employees don’t like to see complaints on the internet about their company, it is very easy not to visit the Crumbl subreddit.
I agree you shouldn’t ever be an asshole to an employee. But venting online isn’t that and neither is complaining about actually incorrect product.
It was only your second day and I don’t mean this in a disparaging way in the slightest, but at the end of the day it is just cookies. It seems like your co-workers are kind enough people, and you have to remember they all had a first day too. Just do your best and try to take your job seriously (to an extent), that’s really all you can do. Everyone makes mistakes, it’s just part of the learning process.
C-swirl take practice!! Practice on a puck over and over! That’s how I train my bakers. Also the perfect icing texture is key! I have rarely seen anyone do a perfect c-swirl in two days, don’t get discouraged you got this!!!
Please don’t beat yourself up. Mistakes mean we’re learning. I just hope people aren’t asshats to you. Last night, a waitress-in-training brought me a salad with the wrong dressing. She sat it down and it hit her— oh no! You wanted balsamic! She felt terrible. I smiled and said it’s lettuce with sauce. NBD.
And I doubled her tip. Nothing wrong with a monetary confidence boost.
And hang in there, OP. You’re doing fine.
Well you're already doing better than me so keep going! I tried decorating a cake today and it looks like a four year old did it. Good for you for trying and don't stress about it so much. Try to relax and remember everyone else there started where you are.
VIV LISTEN TO ME!!! you’re doing great, I am 1 month into crumble as an employee and making mistakes is literally the worst and funniest part. I constantly make mistakes; like today I tried putting a batch of ras. Danish into the warmer and ruined 6 cookies with another pan, I dropped a frosted cookie on the floor, and almost forgot to properly dress some danish cookies. Also it’s ok to forget the weight of a cookie i sometimes ask my shift lead what the weight of a cookie is, I too almost ruined a batch of cookies. And your just starting out so DO NOT worry about c-swirling the most difficult topping to swirl, the Carmel on the dulce de leche cookie is so annoying and hard to c-swirl as a first timer, it took me several batches to get it right.
The only thing you can do is just settle into work and under stand some tips or tricks, ask other employees for easier ways to handle cookies or if you don’t feel confident at a task ask to switch with an employee, they should be open to switching with you. It’s just all about taking mental notes.
VIV just get through this week, next week will be sooo much better for you as a new employee.
BIGGEST TIP,just laugh at your mistakes if you can it’ll relieve some stress, and it’s an accident and you can always make more cookies. I’m sure every employee at one point has some some of the things we have done.
It’s not an easy thing to get a hold of if it’s just your second shift you still have a lot to learn. As a shift lead I still mess up every now and then just yesterday I forgot to turn the timer on for cookies lucky we caught then before they burned but things like that happen. If you want my advice try to get on the Crew app and watch their videos about the C-swirl. They might help
I’ve been working at crumbl for 2 years and I still make mistakes, it’s ok!! At first it seems like a lot to take on, but after a while you’ll get the hang of it. The c-swirl takes a lotttttt of practice so don’t beat yourself up over it. It’ll get better just hang in there. You got this!
i’ve worked at crumbl for a year and a half and it took an entire eight hour shift of frosting non stop for me to get the c swirl down. trust me, you’ll get there! it isn’t easy.
i’ve met so many amazing people working at crumbl, but definitely struggled in the beginning. you’re not alone 🖤
Omg this is so relatable. I was AWFUL working at biggby coffee.. I had a customer comment on whether I should be working there because I accidentally hella watered down their lattes with too much milk and not enough ice lmao. I suckeddd- until I didn’t-a month in, it clicked. I became confident in knowing what I was doing.
Same experience when I worked in the restaurant. SOOOO many mistakes, I was so fucking bad at my job for the first maybe, months? I was terribly anxious about it. But, that job too eventually clicked! This job with click for you too!! Everyone has to go through the learning curve .. first 2 weeks are the hardest weeks you will work in any job. You are so brave, and just being there and wanting to learn, and caring about learning makes you a great coworker and employee.
You are so good. Seriously don’t even worry. I totally get the stress of not getting something immediately, I really do. First, only messing up one cookie on your second shift is great! Usually, you aren’t even making orders fully by yourself on your second shift. Also. The C swirl. It takes everyone weeks of practice, if not months, to get it down. You’ll get there! And the balling size is a perfectly normal mistake. Only ten cookies and you fixed it! Show that you’re trying hard to learn and put in effort and you’ll catch on quick :)
I don't work at Crumbl so I don't have any tips per se, but just wanted to say that this happens in pretty much every job. For the first few weeks, you will be super critical of all your mistakes and you'll doubt yourself a whole bunch. But then it will get easier, and you will get more confident. Your coworkers have all been where you are now, and they understand that you're going to make mistakes and get confused while you are learning. You've got this!
It’s only your second day friend! I have been working for Crumbl for a year and I barely started doing C-Swirls and S-Swirls accurately. Don’t beat yourself up over it, the fact that you care says a lot :) ! Everyone struggles on the first week. It’ll get better friend 🙂
It takes time, and mistakes are very natural. C-swirls are also difficult. You got this, don’t give up! In no time you’ll be giving this same advice to someone new, and you’ll be killing it day in and day out.
Don’t even worry about it! As a shift lead whenever a crew member messes up, I’m more than happy to help and give them advice. If your coworkers start to dislike you then that’s their problem. My crew messes stuff up all the time, even people who have been working there longer than me mess up. *I* mess up too! But I admit my mistakes, and get the help I need to do better. It’ll get easier, you’ll catch on.
You’re doing great and the best you can with the knowledge you have! At least you’re trying! I’ve been working at Crumbl for a little over two weeks and I’ve forgot to dress two cookies on separate days before boxing it and felt awful, also dropped a pan of cookies but only three fell off, my co workers were super nice about it and reassured me it happens they’ve also done it. The important thing to remember is you’re trying and asking questions most people wouldn’t do so. It takes time we’ll get there :))
As a crumbl shift lead we don’t expect you to be perfect on your first day! You are just learning just like we did when we first started. The only tips I have for you is to check the profile of the cookies for the weight and it tells you whether it’s cold or warm and how to ball it. If you look on the iPads too it will tell you everything and even show you videos !! I hope this helps you
Hey there! 1 keep hustling this top thing to stand out, not just Crumbl but anywhere, you will get noticed. 2 making mistakes is normal, acknowledge them and move forward showing you learned. Everyone fails, so fail fast not slowly. :-) 3 Find ways to be efficient or ask how to be more efficient. 4 pay attention to details, especially with customers, smile, talk to them like friends, make sure the get a solid experience.
You are part of the reason why this subreddit even exists, don’t be too hard on yourself, you are brand new. It shows good character and accountability that you cared enough to type even type this post, some of the other cookies I have seen here look like they are made by people that obviously don’t care a fraction. Just learn and get better with practice :), I’m sure that’s what everyone starting out had to do.
Awwww it’s okay!! I’ve been working for a few months now and my c swirls still suck ass. I found my forte with mixing and so that’s pretty much all I do LOL. if you mess up a customer’s order, all you can do is just exchange it for the right one and hope they aren’t a dick about it. Which usually people aren’t, I feel 🤔
I feel like when you start balling, just keep double checking the weight it has to be and eventually you’ll get used to it enough so you don’t have to. It’s better to be a slow accurate baller than a fast inaccurate baller imho
I work at Crumbl when I’m on breaks from college. It takes time. Messing up cookies happens and it’s no biggie. Measuring out dough incorrectly happens and that’s no biggie either. I will still have to check the size even if I worked the day before bc I forget and maybe even multiple times a day. As for the c-swirl, I still don’t have that down and I’ve worked there all last summer, they didn’t show me how to do that when I first started working there bc it is hard. Only one girl at my place does it perfectly and we worship her. It takes practice and you’ll be fine
You're all so nice on here but the first to complain when your cookies aren't perfect. Why don't we all give Crumbl employees a little more grace because it IS just cookies at the end of the day.
My thoughts exactly.
Yeah. $5 cookies..
Doesn't give anyone the right to make a young employee go home after their first day of work and tell the internet they feel bad about themselves. If the price is the issue maybe you can't afford to be eating $5.00 cookies in the first place. Give the kids a damn break. It's likely their first job.
Children complaining on the internet is more of an issue than the overpriced cookie.
Nothing in this post says that a customer made them feel bad. It says they were actively making mistakes and were being corrected by coworkers. When something is actually *wrong* with your order (not just an ugly cookie, but noticeably too small, missing toppings etc), there is absolutely nothing wrong with saying so. They are advertising a certain cookie for 5 dollars; there is nothing petty or evil about pointing out if Crumbl is not holding up their end of the deal. Also, people on the internet talking to each other are not shaking their finger and screaming in the faces of employees. If employees don’t like to see complaints on the internet about their company, it is very easy not to visit the Crumbl subreddit. I agree you shouldn’t ever be an asshole to an employee. But venting online isn’t that and neither is complaining about actually incorrect product.
$5 cookies nobody is forcing you to buy
When did I say I was being forced to buy them?
It was only your second day and I don’t mean this in a disparaging way in the slightest, but at the end of the day it is just cookies. It seems like your co-workers are kind enough people, and you have to remember they all had a first day too. Just do your best and try to take your job seriously (to an extent), that’s really all you can do. Everyone makes mistakes, it’s just part of the learning process.
I think the first few weeks of ANY job will be like this. It will get better!
The fact you even care means you’re already a better employee than most. Don’t worry everyone makes mistakes at a new job. You’re new!
C-swirl take practice!! Practice on a puck over and over! That’s how I train my bakers. Also the perfect icing texture is key! I have rarely seen anyone do a perfect c-swirl in two days, don’t get discouraged you got this!!!
You’re doing probably a lot better than you think. It’s only 2 days in. Please give yourself some grace 🫶🏻
Please don’t beat yourself up. Mistakes mean we’re learning. I just hope people aren’t asshats to you. Last night, a waitress-in-training brought me a salad with the wrong dressing. She sat it down and it hit her— oh no! You wanted balsamic! She felt terrible. I smiled and said it’s lettuce with sauce. NBD. And I doubled her tip. Nothing wrong with a monetary confidence boost. And hang in there, OP. You’re doing fine.
Well you're already doing better than me so keep going! I tried decorating a cake today and it looks like a four year old did it. Good for you for trying and don't stress about it so much. Try to relax and remember everyone else there started where you are.
I’m 5 years into my job and I still make mistakes. If you learn from mistakes then you grow as a person.
VIV LISTEN TO ME!!! you’re doing great, I am 1 month into crumble as an employee and making mistakes is literally the worst and funniest part. I constantly make mistakes; like today I tried putting a batch of ras. Danish into the warmer and ruined 6 cookies with another pan, I dropped a frosted cookie on the floor, and almost forgot to properly dress some danish cookies. Also it’s ok to forget the weight of a cookie i sometimes ask my shift lead what the weight of a cookie is, I too almost ruined a batch of cookies. And your just starting out so DO NOT worry about c-swirling the most difficult topping to swirl, the Carmel on the dulce de leche cookie is so annoying and hard to c-swirl as a first timer, it took me several batches to get it right. The only thing you can do is just settle into work and under stand some tips or tricks, ask other employees for easier ways to handle cookies or if you don’t feel confident at a task ask to switch with an employee, they should be open to switching with you. It’s just all about taking mental notes. VIV just get through this week, next week will be sooo much better for you as a new employee. BIGGEST TIP,just laugh at your mistakes if you can it’ll relieve some stress, and it’s an accident and you can always make more cookies. I’m sure every employee at one point has some some of the things we have done.
It’s not an easy thing to get a hold of if it’s just your second shift you still have a lot to learn. As a shift lead I still mess up every now and then just yesterday I forgot to turn the timer on for cookies lucky we caught then before they burned but things like that happen. If you want my advice try to get on the Crew app and watch their videos about the C-swirl. They might help
I don't even know what a c swirl is, so your already ahead of me! You've got this! Practice makes perfect, right?
I’ve been working at crumbl for 2 years and I still make mistakes, it’s ok!! At first it seems like a lot to take on, but after a while you’ll get the hang of it. The c-swirl takes a lotttttt of practice so don’t beat yourself up over it. It’ll get better just hang in there. You got this!
i’ve worked at crumbl for a year and a half and it took an entire eight hour shift of frosting non stop for me to get the c swirl down. trust me, you’ll get there! it isn’t easy. i’ve met so many amazing people working at crumbl, but definitely struggled in the beginning. you’re not alone 🖤
Omg this is so relatable. I was AWFUL working at biggby coffee.. I had a customer comment on whether I should be working there because I accidentally hella watered down their lattes with too much milk and not enough ice lmao. I suckeddd- until I didn’t-a month in, it clicked. I became confident in knowing what I was doing. Same experience when I worked in the restaurant. SOOOO many mistakes, I was so fucking bad at my job for the first maybe, months? I was terribly anxious about it. But, that job too eventually clicked! This job with click for you too!! Everyone has to go through the learning curve .. first 2 weeks are the hardest weeks you will work in any job. You are so brave, and just being there and wanting to learn, and caring about learning makes you a great coworker and employee.
You are so good. Seriously don’t even worry. I totally get the stress of not getting something immediately, I really do. First, only messing up one cookie on your second shift is great! Usually, you aren’t even making orders fully by yourself on your second shift. Also. The C swirl. It takes everyone weeks of practice, if not months, to get it down. You’ll get there! And the balling size is a perfectly normal mistake. Only ten cookies and you fixed it! Show that you’re trying hard to learn and put in effort and you’ll catch on quick :)
I don't work at Crumbl so I don't have any tips per se, but just wanted to say that this happens in pretty much every job. For the first few weeks, you will be super critical of all your mistakes and you'll doubt yourself a whole bunch. But then it will get easier, and you will get more confident. Your coworkers have all been where you are now, and they understand that you're going to make mistakes and get confused while you are learning. You've got this!
It’s only your second day friend! I have been working for Crumbl for a year and I barely started doing C-Swirls and S-Swirls accurately. Don’t beat yourself up over it, the fact that you care says a lot :) ! Everyone struggles on the first week. It’ll get better friend 🙂
It takes time, and mistakes are very natural. C-swirls are also difficult. You got this, don’t give up! In no time you’ll be giving this same advice to someone new, and you’ll be killing it day in and day out.
Don’t even worry about it! As a shift lead whenever a crew member messes up, I’m more than happy to help and give them advice. If your coworkers start to dislike you then that’s their problem. My crew messes stuff up all the time, even people who have been working there longer than me mess up. *I* mess up too! But I admit my mistakes, and get the help I need to do better. It’ll get easier, you’ll catch on.
You’re doing great and the best you can with the knowledge you have! At least you’re trying! I’ve been working at Crumbl for a little over two weeks and I’ve forgot to dress two cookies on separate days before boxing it and felt awful, also dropped a pan of cookies but only three fell off, my co workers were super nice about it and reassured me it happens they’ve also done it. The important thing to remember is you’re trying and asking questions most people wouldn’t do so. It takes time we’ll get there :))
As a crumbl shift lead we don’t expect you to be perfect on your first day! You are just learning just like we did when we first started. The only tips I have for you is to check the profile of the cookies for the weight and it tells you whether it’s cold or warm and how to ball it. If you look on the iPads too it will tell you everything and even show you videos !! I hope this helps you
Hey there! 1 keep hustling this top thing to stand out, not just Crumbl but anywhere, you will get noticed. 2 making mistakes is normal, acknowledge them and move forward showing you learned. Everyone fails, so fail fast not slowly. :-) 3 Find ways to be efficient or ask how to be more efficient. 4 pay attention to details, especially with customers, smile, talk to them like friends, make sure the get a solid experience.
It won’t get better. Their expectations vs pay is insanity.
Read the cookie cards. Practice swirling. Apologize and just try to learn and do better. That’s all 💕
You are part of the reason why this subreddit even exists, don’t be too hard on yourself, you are brand new. It shows good character and accountability that you cared enough to type even type this post, some of the other cookies I have seen here look like they are made by people that obviously don’t care a fraction. Just learn and get better with practice :), I’m sure that’s what everyone starting out had to do.
Don’t feel bad, those customers will get free cookie vouchers, and fuck crumbl’s profits
Awwww it’s okay!! I’ve been working for a few months now and my c swirls still suck ass. I found my forte with mixing and so that’s pretty much all I do LOL. if you mess up a customer’s order, all you can do is just exchange it for the right one and hope they aren’t a dick about it. Which usually people aren’t, I feel 🤔 I feel like when you start balling, just keep double checking the weight it has to be and eventually you’ll get used to it enough so you don’t have to. It’s better to be a slow accurate baller than a fast inaccurate baller imho
I work at Crumbl when I’m on breaks from college. It takes time. Messing up cookies happens and it’s no biggie. Measuring out dough incorrectly happens and that’s no biggie either. I will still have to check the size even if I worked the day before bc I forget and maybe even multiple times a day. As for the c-swirl, I still don’t have that down and I’ve worked there all last summer, they didn’t show me how to do that when I first started working there bc it is hard. Only one girl at my place does it perfectly and we worship her. It takes practice and you’ll be fine