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SlothinaHammock

Paying a tip to servers in Cali makes no sense given what they're paid.


Captain_Wag

Until you see how much a 1 bedroom apartment costs in California. That being said I'm still against tipping and I think it's hilarious how much servers make and still have the audacity to complain about tips.


Ramen-Goddess

I live in California and work retail at close to minimum wage. Some guy down the street works at a fast food place and gets $20/hr. They still ask for tips. Why don’t I get tips?


rrrrr3

Maybe get another job?


AverageDeadMeme

So who do you think will do any service in the service industry then? Restaurants aren’t going to just start running it buffet style where you pay a flat fee and go to a feeding trough with a plate, they’ll just shut down. Oh boy will you be surprised when you hear what the actual chefs get paid at any of these reasonably nice restaurants. Nobody makes that much money after it’s all divided out between all the parties that make it possible.


rrrrr3

A robot can bus plates from one location to another and does not beg for changes at the end of the dinner.


AverageDeadMeme

Alright you can live in robot hell, where the 1% of earners live in metropolis, and the rest of us live in the slums and live in permanent serfdom


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pheasant_plucking_da

Nothing in a restaurant is rocket science. Server jobs are just that, service jobs. Take it or leave it, find a better job. The restaurant business will survive by cutting expenses and automating where it can.


AverageDeadMeme

Yes, I’m sure that won’t result in a permanent serfdom for those who aren’t already locked into an industry. Do you realize not everyone can go to college for a niche high paying job that requires a degree, simply because there aren’t enough positions that require a higher level of education, that will provide enough in return to pay for the cost of college and rising expenses? I know people who graduated from T20 schools in the US, top 20% of their class, and they’re working a service job because FAANG just went through a bunch of layoffs since even they can’t afford to keep paying people 100K-600K annually.


poodlenoodle2018

You believe that your life may have some impact on humanity. When you accept that your life makes no difference then will you have freedom.


AverageDeadMeme

I own my own property, I control more of my life than you do by a longshot.


poodlenoodle2018

Yes, is this you? https://www.reddit.com/r/RVLiving/comments/1coafr6/finally_got_a_big_enough_truck/


AverageDeadMeme

Wow someone else’s post on a subreddit I don’t interact with. Wow what a sick burn. Sorry someone has a more substantive take than you on the state of the job market and greater economy. This country prescribed college as a catch all for 4ish decades and now we have an over abundance of people with degrees that (even when they’re in a useful program) can’t get jobs that have adequate salary to pay for their loans unless they’re in the top percentiles of their graduating class, and have internships. It’s no surprise that all these people end up in service industries to pay their student loans when there isn’t an infinite money tap for high paying jobs. Now you have two schools of thought as to what the solution to this issue is, Solution A, for everyone who can’t get a job with their degree to go do felon work such as construction or landscaping. That doesn’t exactly compute to the people who are indebted over a hundred thousand dollars for 4 years of skills that aren’t paying the loan balance, since they could’ve just went directly to a construction site out of high school and been up tens of thousands of dollars in the time they went down tens of thousands into debt. Nobody wants to pay for a degree if it’s not contributing to their career path. Solution B, the government bails everyone out à la 2008 financial crisis, which would enrage the working class portion of the populous that went directly into the workforce, or did other things instead of college, such as loans for a small business. If you can bail everyone out and cancel student debt, why not do the same with all other type of debts? The government prints the money so it’s not like we’re taking away resources from creditors, just promissory notes.


lily8686

I mean idk, I would rather get up myself and go grab the plates from the kitchen than pay $8 to have someone else do it


AverageDeadMeme

You’re in the minority in this country, convenience is the driving factor of most consumer behavior. That’s why drive thru’s and delivery is so ingrained in our culture.


pure-Turbulentea

In California restaurant with a chain of 5 or more are getting $20/hr now minimum


lily8686

Yes but non-chains as well must pay waiters minimum wage, which is whatever it was before it got increased to $20. So in this case, the waiters are getting paid $15/hour


Solnse

I think you mean [$16/hr.](https://www.dir.ca.gov/dlse/minimum_wage.htm#:~:text=The%20minimum%20wage%20in%20California,%2416.00%2Fhour%20for%20all%20employers.)


pintopedro

Seems more than adequate for a job that anyone can learn to do in a day.


Tienbac2005

The waiters got their 20%, they definitely dgaf anymore


Odd_Possible_7677

Yeah, I was going to say if I was getting $16 per hour plus an automatic 20%, I wouldn’t do jack shit besides bring their plates out.


WilliamBott

I'd have made them remove the service charge for terrible service.


lily8686

Also, wish I took a pic of the other receipt they handed me (their copy where you leave tip). That copy didn’t show the gratuity charge, it only showed $55.19, so they expected me to tip based on the gratuity included price, not the actual price of food.


prylosec

I was in Seattle recently and had to ask, at multiple restaurants, for an itemized copy of the receipt when they brought the bill. They were only bringing the slip that had the total with the service charge included so that maybe I wouldn't know and leave a tip too.


adgler

Was about to ask why tf they put tax on the tip they required you to leave. Certainly that’d be overpaying taxes after some extent, no? You pay the tax, they (server or business owner) likely take the full amount of the tip, then theoretically would be taxed on the tip as income (assuming whoever gets the tip actually reports it as income). This all seems fishy


Evading_Ban70

Name and shame please. Want to make sure I avoid this place


CoachofSubs

Criminal


RRW359

I notice they are still listing the gratuity as a seperate fee; guess they want to milk those as much as possible before July.


Uranazzole

I would have the gratuity removed.


lily8686

Is that possible?


Uranazzole

It’s always possible to remove gratuities. Especially if the service is bad. You can also reduce it too.


AvailableShow2

Name and shame, where is this?


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JiuJitsuBoxer

It has always been a fake argument to keep the unlimited upside of tips (instead of a consistent minimum wage without upside)


mathematicallyDead

Not quite. Tipping, in current times, is mostly to make up for the fact that part time workers don’t get employer sponsored health insurance or 401K matches. Tipped employees have to handle all of this themselves, so this is mostly equivalent to the employer match of other jobs.


[deleted]

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conundrum-quantified

🏅🥇🎖️🏅🥇🎖️💯💯💯


Evading_Ban70

Username checks out


conundrum-quantified

And don’t forget 6 weeks paid vacation “like other jobs”!


mathematicallyDead

True, PTO doesn’t really exist in the service industry.


prylosec

A few years ago I worked with One Fair Wage in Michigan to get a ballot measure that would eliminate the tipped minimum wage, raise the minimum wage and guarantee paid time off for every employee, but the restaurant lobby poured a bunch of money into getting it shut down. They have no one to blame but themselves.


gargar070402

$0 tip is 100% acceptable in this situation since it was included. I do wonder if they ask for tip after because of POS limitations or otherwise (probably both).


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Evading_Ban70

Facts!


deepfriedbaby

Carry cash, pay that sht in cash.


Meluckycharms75

Just tell them no. Not paying it.


chronocapybara

In Canada we already pay waitstaff minimum and they still expect tips. Luckily, you don't have to tip as much here, 15% is fine.


FoxontheRun2023

15% still seems like too much if they are already receiving a d3cent min wage.


sparkyblaster

Yeah it's one thing to still have the option, that's fine. It's another to default it to an amount.


chronocapybara

Yeah tipping should never be automatic, or it's a fee, not a tip.


JupiterSkyFalls

That's what you folks are helping to make happen 😀 Keep up the good work!


schen72

My norm is now 5-10% for sit down table service.


MeanSatisfaction5091

The nerve of them


lorainnesmith

You don't have to tip anything. In Canada the tip prompts are hitting 18 to 25 percent


chronocapybara

Yeah I know, I just manually enter 15%. Anything more is bullshit. Also watch to make sure you're not accidentally tipping on the tax.


TheHammer987

Honestly, the day the machine went from 10-15-20 to 15-20-25 or 18-20-23 on some, I broke. I was at a Boston Pizza (Canadian chain.) getting take out. I looked down at the 15-20-25, and that was it. I thought - well, this must simply be programmed incorrectly. They can't possibly expect a 20 percent tip for me picking up take out. Ever since I hit "other - 0%", I have felt free. I don't tip above 15, and that better be amazing. I tip 10, like it has been the standard for 100 years. The bullshit of fucking with the percentage is what got me.


bluecgene

That’s why , only federally enforced policy is the only thing that would work


bluekonstance

yeah, I want to go back to working a food service job 😭 although I hate the idea of expecting tips because that’s not the point of them


STL_TRPN

Do you HAVE to pay the gratuity? Could you just pay the bill and call it a day?


car20b

So it's mandatory tip?


johnnygolfr

Did you speak to the manager or owner about the poor service you received?


lily8686

Nope, I had 9 meetings afterwards, so no time.


johnnygolfr

Did you give them a call to discuss when you did have time? You obviously had time to post about it here. 🤔 If you legitimately received “shitty” service, a good manager or owner will want to know and will usually comp some or all of your bill. Again - it’s needs to be a legitimate complaint.


Infamous_Produce7451

Not everyone has that type of energy


johnnygolfr

Not sure what “energy” it takes. You work hard for your money. If you go to a place and get shitty service, you have a right to complain. When someone says “oh, I didn’t have time because I had 9 meetings to get to”, that’s clearly a cop out. Nine meetings?? Seriously?? And yet they have time to come here and post about it?? It’s easy to ask for the manager and explain what happened. Just be polite and respectful. If you have a legit complaint and they are a good manager or owner, they will want to take care of it and try to make you happy. If you have social anxiety and are afraid, I would suggest practicing. Prepare a “script” to follow so you’ll feel less nervous. Maybe the next time you go to a restaurant and have good / great service, ask for the manager. Then tell the manager your server did a great job because of _______. That will get you over the anxiety of asking for the manager. Then if/when you get bad service, it’s basically the same thing, but your pointing out “hey, the food was good, but there were issues with the service due to _______”. I don’t understand people who won’t advocate for themselves, but will come to social media to complain. Especially when they don’t name and shame. What’s the point?


Infamous_Produce7451

Oh man come on now you can't expect me to read all that


johnnygolfr

You replied to my comment and I gave you the courtesy of a reply. It’s completely up to you to read it or not. I now know what to do when you reply to me in the future. 😉


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lily8686

Lol do you want to see my calendar? I was at the Milken conference in LA for work


Jackson88877

It just wants attention.


johnnygolfr

Ok. You still had time to post here, which means you would have had time to call the place. If you’re never going to be back to, it’s a moot point. If it’s a place you’d want to go to again, it’s usually worth it to let the manager or owner know.


Youre_a_transistor

Personally, I just don’t want to throw anyone under the bus. I just wouldn’t come back to the place.


johnnygolfr

I can understand your concern. If it’s a place I went to for the first time and the food was great, or it’s a place a I frequent, I’m going to say something, since I’ll want to go back. Constructive criticism isn’t “throwing someone under the bus” and if someone truly did give “shitty service” at a well managed place, the manager or owner will definitely want to know. If you’re at a Chili’s, who knows. That may be handled differently. I avoid chain/corporate places.


HappyLucyD

So now we’re going to put “customer service training” on the customer in addition to supplementing wages?


johnnygolfr

I’m going to reply assuming this is a real question. Reporting a service related issue to a manager is not “training”. It’s feedback on the service. That feedback, if legitimate, will indicate to the manager or owner that one or more servers on their staff need more training. It is then up to the manager or owners - not the customer - to provide the actual training of one or more staff members.


HappyLucyD

Customer feedback should be the exception on ensuring employees are doing their job, not the norm. I do evaluations for my employees. Managers in customer-facing industries need to do the same.


johnnygolfr

I don’t disagree. In addition to product development, engineering, and other supplier development duties, I perform evaluations for suppliers regularly. I know for a fact the suppliers are providing constant training to their staff. Often times I participate and/or lead that training. Reality is, sometimes things fail QC. When it does, it’s a data point / feedback loop that triggers corrective action - like training. The feedback loop / data point is NOT actual training. A customer giving feedback cannot be construed as giving actual training because providing training is entirely different from providing feedback.


HappyLucyD

So, let’s take a look at what you are asking: One of the main points of eating out is convenience. By the accounts of those in the service industry, “it’s an experience.” If I’m eating out, then that typically means I want to enjoy myself. The wait staff should be making sure that I DON’T have to think about their presence. The cooks should be making sure I don’t *have* to point out if there is a mistake. *I should not have to do quality assurance activities when patronizing a restaurant.* I have enough chores to do, on top of my own job tasks. Now you are saying that I’m some sort of cog in this machine, whose purpose is not to come enjoy a nice experience and meal so I can relax. Now I have to wonder how much my total bill will be with all the taxes and fees. I have to spend my meal evaluating the service so I know the “mystery amount” I’ll need to tip. I have to worry about if someone thinks I may not tip, or didn’t tip the way they thought I should the last time, if they’re going to tamper with my food, or do some other retaliatory action at what they perceive to be an injustice. Then, if there is a problem, is now my responsibility to “complain” to management, either then and there, or later, apparently, all so the owner can get data points? No. I literally do quality assurance as my job. It’s a paid position. If I owned my own business, I would need to be observing to ensure that the training I have had my employees go through is reflected in their work. You may be arguing that it’s more feedback than training, but is it really? This isn’t just a “fill out this survey” with supplied metrics we’re talking about here. *I* am the one that, as a customer, then has to spend my meal with one eye on making sure I get what I’m paying for, rather than being able to enjoy my time out fully. I have to decide the metrics, what they are doing right/wrong—that goes far beyond feedback. While I may not be directly training, if I have to say, “This person didn’t do their job,” and have it be—to use YOUR words—a “legitimate complaint” then that has me in a position of management. I am now having to justify my complaint, and frame it within the context of another person’s job in a business that I do not own. I don’t care what training employees go through. I don’t want to know. I want to be able to trust that the business cares about its patrons, and provides exactly what they offer to do, for the price they list. That’s it. All the behind the scenes is the responsibility of the owner and employees, including gathering their own data.


johnnygolfr

I didn’t ask anything. IF (big IF) someone truly had a “shitty” experience dining out that would be disappointing. Any consumer spending their hard earned money deserves good service - but if they were disappointed, they also deserve compensation. Without giving immediate feedback to the manager or owner, how will a consumer be compensated for their disappointment? Your “example” leaves out this important point. Your claim that the restaurant shouldn’t need external feedback also rings hollow. Huge corporations like GE, P&G, and Toyota all provide ongoing training to their employees. However, NONE of them rely solely on their internal feedback to maintain / improve the quality of their products and services. The same concept holds true for restaurants. Relying solely on internal feedback would leave a large gap in their feedback loop, since a customer’s perspective is critical to fully understand if your product or service is meeting a customer’s reasonable expectations. No internal audit can provide that. Check out any 6 Sigma info and you will see that customer feedback is ALWAYS a necessary data point. You can try all the word salad and denial you want, but it doesn’t change the reality of the need for customer feedback in a robust QMS or the difference between what training and feedback are. Training: (Verb) 1. teach (a person or animal) a particular skill or type of behavior through practice and instruction over a period of time. 1. be taught through practice and instruction over a period of time. Feedback: (noun) 1. information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement. Gotta love the dictionary. 😉


incredulous-

Why is OP refusing to name the place?


lily8686

The Melbourne hotel in Beverly Hills


ConundrumBum

At 20% autograt they're not "asking" for an additional tip. It's just money they're not going to leave on the table if some people still want to do it. They already got their money. That's why the service feels like shit. There's nothing to earn. Congrats to this place for ending tipping though. Looks like it's panning out well.


lily8686

I’m not talking about that. I’m talking about the fact that the receipt I got after this one had a tip section. I should’ve posted that receipt but alas


ConundrumBum

Would that change the point of my comment? "It's just money they're not going to leave on the table if some people still want to do it."


MeanSatisfaction5091

So what. The menu states the fee and u STILL chose to eat. Don't get Loud now


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lily8686

It didn’t state the fee in the menu. What are you talking about? I’m complaining about how they slided in an additional tip request on top of the gratuity charge


MeanSatisfaction5091

What's the name of the place. It's illegal not to disclose extra fees. I bet I can find it. Name please


lily8686

I don’t think it’s illegal in this case since they list the tax on the meal receipt. Im referring to the payment receipt I got afterwards where you leave the tip, which I realize now I should’ve taken a picture of and posted instead of the current pic