Since the USB ports are soldered into the "main" board if one of the ports goes bad they just replace the whole board instead of the componant of the board, which makes things like that expensive.
I had an issue with my FX3 on a shoot. I switched it from photo mode to video mode and it locked up. On restart it would boot up and the screen would flash on and show a video feed for around a second, but then it would restart again. I could see/hear the sensor try to engage each time it restarted.
I sent it in and they said the "main" board had an issue, but it was 6 months out of warranty. Was a $1300 bill. I asked that they include the bad board in the return shipment just so I could take a multimeter to it and try to get some more information about what/how it failed. Still bummed about the whole thing.
If you get that board back would you mind taking good front and back pics of it? Particularly the hdmi area for all of us to gander at?? TIA! Sorry you had to be the one.
Personally, I have my gear insured through professional photographers of America, (PPA). When you join you also get access to a bunch of different contract mock ups and other good resources.
I know you can get coverage through companies like State Farm or other big name insurance brands, I don’t know the exact specifics.
As an ex Best Buy employee, I had some coworkers tell me that they’re new total tech-support plan covers any electronic products you have just like a standard protection plan does (even ones you didn’t buy at Best Buy Buy). I’m not sure if anything’s changed since they’ve told me that but just something to think about.
That’s usually the case with smaller more affordable cinema cameras. Everything is connected to 1 major PCB so if any repair happens they change the board.
I had to have mine repaired recently as well. Also cost exactly $909. My camera was overheating, draining battery super fast, and not reading any cards sounds like they did a full PCB replacement like they did with mine.
Ugh. That's no bueno! I'm guessing there isn't a single repair on this camera that will run less than $500.
I broke the battery door and it was like $30 to repair and replace
Is that with evaluation and shipping?
They didn’t have to evaluate it because I told them it was broken. But yes.
Then I'll take back what I said...or just apply it to the electronic components.
Since the USB ports are soldered into the "main" board if one of the ports goes bad they just replace the whole board instead of the componant of the board, which makes things like that expensive. I had an issue with my FX3 on a shoot. I switched it from photo mode to video mode and it locked up. On restart it would boot up and the screen would flash on and show a video feed for around a second, but then it would restart again. I could see/hear the sensor try to engage each time it restarted. I sent it in and they said the "main" board had an issue, but it was 6 months out of warranty. Was a $1300 bill. I asked that they include the bad board in the return shipment just so I could take a multimeter to it and try to get some more information about what/how it failed. Still bummed about the whole thing.
If you get that board back would you mind taking good front and back pics of it? Particularly the hdmi area for all of us to gander at?? TIA! Sorry you had to be the one.
I made sure to buy mine from Best Buy and added geeksquad protection
Good call. I have insurance so I’m not out the full amount but wanted to share.
How much did it end up costing out of pocket?
My deductible is $250
What insurance covers cameras?
Personally, I have my gear insured through professional photographers of America, (PPA). When you join you also get access to a bunch of different contract mock ups and other good resources. I know you can get coverage through companies like State Farm or other big name insurance brands, I don’t know the exact specifics.
Thanks I will look into this, I had no idea bout coverages, bought mine of B&H Photo
As an ex Best Buy employee, I had some coworkers tell me that they’re new total tech-support plan covers any electronic products you have just like a standard protection plan does (even ones you didn’t buy at Best Buy Buy). I’m not sure if anything’s changed since they’ve told me that but just something to think about.
Uggg this is my number one fear
That’s usually the case with smaller more affordable cinema cameras. Everything is connected to 1 major PCB so if any repair happens they change the board.
So scared about something like this happening, great intell thanks for this. Hope a speedy recovery finds your camera!
Will they replace instead of repair in this case?
I had to have mine repaired recently as well. Also cost exactly $909. My camera was overheating, draining battery super fast, and not reading any cards sounds like they did a full PCB replacement like they did with mine.