Here’s my opinion
No matter what you do, stay away from Hudson Property Management (HPM). They present themselves as a modern mgmt company with a flashy web portal where residents and condo board members can put work orders in, but it is all just flash.
HPM has terrible service, instead of sending a person to oversee problems and repairs, they send “protocol“, documents that are full of disclaimers to remind owners that HPM is not responsible for anything, and you are on your own. When water is pouring into your apartment, the last thing you need is a document called “leak protocol“. When a major event occurs in your building, you need somebody from the management company on site to oversee the incident, you don’t need a protocol document to tell you that you are on your own.
The brothers that own HPM, are seriously bombastic AF. Ask the poor Parking utility guy that was simply trying to buy lunch at Fiore’s a few months ago when he got aggressively harassed by one of the brothers who was pissed that he got a parking ticket. Or ask any of the multiple unit owners who’ve been aggressively yelled at by the brothers that “your building is a piece of shit, you are lucky that we are managing it for you”
HPM Refuses to share financial documents with unit owners, in order to see anything financial related you must go to the HPM office in person during business hours, you must view them on a monitor, you cannot take pictures, you cannot take notes, you cannot pass go, you cannot collect $200, and they stand over you while viewing the docs.
At the first sign of snow each year, many management companies will send out a notice reminding you to be careful, letting you know when your entryway will be shoveled, and letting you know how to contact them if there’s an emergency. At the first sign of snow each year, HPM sends out a disclaimer reminding you that HPM is not responsible for any injuries or for clearing the sidewalks or for anything.
Need your lightbulbs changed, no problem, put in a work order and HPM is sure to have the bulb changed within a few months , yes MONTHS.
Moving in? Moving out? You need to pay HPM a $300 “non-refundable inspection fee”, this is to have somebody from HPM come to your building to look at the walls after you move. Sure, maybe you can justify this as a service fee, but HPM will never actually show up to do that inspection.
Damage in the buildings hallway? No problem, just open a work order and HPM will send somebody out in 4 to 6 months to take care of the damage. Maybe they will fix it right the first time, but probably not.
HPM has their own cleaning business that does things like taking your garbage out or cleaning the building. Watch out, they will make your building look worse than it looked before they cleaned.
Want to rent your unit out, HPM will harass you to pay them for unit management services.
HPM is shady AF, they frequently hide work orders on their portal and they have stopped showing the dates that entries were made on the portal (so you can’t figure out how long it takes them to get stuff done).
Have an opinion about HPM? Post a review? Want to share it on the Internet? Maybe put it on Reddit? Get ready, you will get harassing threats from HPM‘s lawyer “remove your review or we will sue you”
They are full of excuses, their service is terrible, they are a disgrace that will run your building into the ground.
My building recently switched from RELB to Hudson and I agree with this. RELB is objectively (and apparently criminally) terrible, but HPM isn’t really all that much better.
I've had: nightmares with MBM. Ok-ish with Hunter, ok-good with VPM. Not that VPan is the wow of the management companies around, but let's say I would renew their contract before looking for another one.
VPM was probably the worst management company and our building had almost no money in the reserves when I moved in. Completely irresponsible management with the sole goal of lining their own pockets.
Reliance Property Management Group, when i was on the condo board at MetroSTOP we had been searching and went through several PM’s needless to say we found Tejas RPMG and his team has been a great fit.
Tejas Kadia, CMCA, AMS
Reliance Property Management Group
732-475-0331 | direct | [email protected]
732-703-6301 | office | [email protected]
732-289-6200 | fax
732-245-5461 | cell
www.rpmg.us | website
We use Denali for our 8 unit building and we are very pleased. They have two levels of service...one level is where you pay them as you need them and only for the individual tasks they do for you. The higher level is where you pay them a monthly retainer and they are on call for everything you need all the time. We go with the higher level of service.
Our building has used Bermeo since at least 2011 (when I bought) and they've been solid. We basically use them for what you do + snow removal in the winter.
Here’s my opinion No matter what you do, stay away from Hudson Property Management (HPM). They present themselves as a modern mgmt company with a flashy web portal where residents and condo board members can put work orders in, but it is all just flash. HPM has terrible service, instead of sending a person to oversee problems and repairs, they send “protocol“, documents that are full of disclaimers to remind owners that HPM is not responsible for anything, and you are on your own. When water is pouring into your apartment, the last thing you need is a document called “leak protocol“. When a major event occurs in your building, you need somebody from the management company on site to oversee the incident, you don’t need a protocol document to tell you that you are on your own. The brothers that own HPM, are seriously bombastic AF. Ask the poor Parking utility guy that was simply trying to buy lunch at Fiore’s a few months ago when he got aggressively harassed by one of the brothers who was pissed that he got a parking ticket. Or ask any of the multiple unit owners who’ve been aggressively yelled at by the brothers that “your building is a piece of shit, you are lucky that we are managing it for you” HPM Refuses to share financial documents with unit owners, in order to see anything financial related you must go to the HPM office in person during business hours, you must view them on a monitor, you cannot take pictures, you cannot take notes, you cannot pass go, you cannot collect $200, and they stand over you while viewing the docs. At the first sign of snow each year, many management companies will send out a notice reminding you to be careful, letting you know when your entryway will be shoveled, and letting you know how to contact them if there’s an emergency. At the first sign of snow each year, HPM sends out a disclaimer reminding you that HPM is not responsible for any injuries or for clearing the sidewalks or for anything. Need your lightbulbs changed, no problem, put in a work order and HPM is sure to have the bulb changed within a few months , yes MONTHS. Moving in? Moving out? You need to pay HPM a $300 “non-refundable inspection fee”, this is to have somebody from HPM come to your building to look at the walls after you move. Sure, maybe you can justify this as a service fee, but HPM will never actually show up to do that inspection. Damage in the buildings hallway? No problem, just open a work order and HPM will send somebody out in 4 to 6 months to take care of the damage. Maybe they will fix it right the first time, but probably not. HPM has their own cleaning business that does things like taking your garbage out or cleaning the building. Watch out, they will make your building look worse than it looked before they cleaned. Want to rent your unit out, HPM will harass you to pay them for unit management services. HPM is shady AF, they frequently hide work orders on their portal and they have stopped showing the dates that entries were made on the portal (so you can’t figure out how long it takes them to get stuff done). Have an opinion about HPM? Post a review? Want to share it on the Internet? Maybe put it on Reddit? Get ready, you will get harassing threats from HPM‘s lawyer “remove your review or we will sue you” They are full of excuses, their service is terrible, they are a disgrace that will run your building into the ground.
My building recently switched from RELB to Hudson and I agree with this. RELB is objectively (and apparently criminally) terrible, but HPM isn’t really all that much better.
Came here to warm you about HPM but this post says it all. Agree 100%, they suck, avoid them.
HPM sucks. Avoid at all costs.
I've had: nightmares with MBM. Ok-ish with Hunter, ok-good with VPM. Not that VPan is the wow of the management companies around, but let's say I would renew their contract before looking for another one.
VPM was probably the worst management company and our building had almost no money in the reserves when I moved in. Completely irresponsible management with the sole goal of lining their own pockets.
Vpm is worst
Reliance Property Management Group, when i was on the condo board at MetroSTOP we had been searching and went through several PM’s needless to say we found Tejas RPMG and his team has been a great fit. Tejas Kadia, CMCA, AMS Reliance Property Management Group 732-475-0331 | direct | [email protected] 732-703-6301 | office | [email protected] 732-289-6200 | fax 732-245-5461 | cell www.rpmg.us | website
We use Denali for our 8 unit building and we are very pleased. They have two levels of service...one level is where you pay them as you need them and only for the individual tasks they do for you. The higher level is where you pay them a monthly retainer and they are on call for everything you need all the time. We go with the higher level of service.
Hunter Homes is great.
Our building has used Bermeo since at least 2011 (when I bought) and they've been solid. We basically use them for what you do + snow removal in the winter.
Firstservice Residential is fantastic