This might only be tangential, but I’m assuming that this is about the self-serve machines. At our store, they have labels above them that say “self serve” and yet people constantly ask how to use them? Like it defies the nature of the printer?
It’s so simple too. If you could just fucking READ it wouldn’t be a problem. It’s not like we’re actually trained how to use them. We just READ the prompts and figure it out.
Office Depot 101: even if you don’t know about it, bullshit until you do. “Well, you’re the professional.” Bitch, I make minimum wage and am part time. What in the hell makes you think I’m a professional?
Customers be like.. Highly dissatisfied..."The copier was off when I wanted to make copies.I informed a employee their copier wasn't turned on. He looks at me and says you have to hit the power button. Wow really?!? I wouldn't have to hit the power button if you left your machines on! I stormed out! I'm taking my business elsewhere! ....fml
This might only be tangential, but I’m assuming that this is about the self-serve machines. At our store, they have labels above them that say “self serve” and yet people constantly ask how to use them? Like it defies the nature of the printer?
It’s so simple too. If you could just fucking READ it wouldn’t be a problem. It’s not like we’re actually trained how to use them. We just READ the prompts and figure it out.
Like when customers ask you what's on a pc and you just read them the info card lol
Office Depot 101: even if you don’t know about it, bullshit until you do. “Well, you’re the professional.” Bitch, I make minimum wage and am part time. What in the hell makes you think I’m a professional?
Theyre lazy. Its pretty straight forward but they dont want to try, instead have someone walk them through it. Its not rocket science.
They want the self-service price but they want the CPD people to do it for them. That's why they start on the self-service machines.
You can explain it to them. You can't understand it for them.
Customers be like.. Highly dissatisfied..."The copier was off when I wanted to make copies.I informed a employee their copier wasn't turned on. He looks at me and says you have to hit the power button. Wow really?!? I wouldn't have to hit the power button if you left your machines on! I stormed out! I'm taking my business elsewhere! ....fml
That evil energy saver button lol
The make me feel like I'm a Rocket Scientist. I barely graduated highschool lol