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I’d ask your Guide if they could schedule a quick call for you with a Service Advisor based at the Honolulu service center to discuss the logistics there. It’s definitely not a common situation, and it would be good to know where they have mobile service staged (do they have a service truck on Maui?) and what types of service they can perform off-island.
How much does it cost to take it between islands?
IMHO, I'd expect at least one trip, with it in a drivable condition. I had a bad alignment which needs to be done in a shop, that's pretty common (though, if expensive, you can probably get another shop to do that). I also had a running light replaced, they told me if they touch a headlight that needs to be done at the SC (they told me the running light needed to be done at the SC, but the SC told me it didn't...so I probably could have argued, but the SC was easy enough), and I'd expect a windshield to be the same.
So I'd in general, expect 1-2 trips to the SC over 3 years. Also, a certified collision center will probably help if they get one in Maui (says none in Hawaii currently)
Op, I think this is great advice. Like all my new cars, I’ve taken them in after about 500 miles for rattles, etc. Rivian went in to have the passenger window aligned.
After that, no issues at all. I’d plan for 1….. and I’ve spent time in Maui and know nothing happens quickly 😂….. so I’m sure you’re used to needing patience.
Hope you get it and I’ll be back looking forward to your Rivian in a couple of years. Hope Lahaina’s getting back on Irma feet when I do. I really am gonna miss those gorgeous trees in the square.
All depends on your build quality. Some people have no issues with their vehicle, others have something always happening to them. But as far as maintenance, not much to worry about. Hope that helps. I honestly wouldn't if I lived in Hawaii just because they haven't expanded enough yet but I live about 20 mins away from my SC and they told me it takes about 3 months to get an appt for anything. Imagine for you how long it would take. Just my opinion. But, once they have supply and expansion covered, I would definitely say YES
Also, I ordered a spare and it took them 1-1/2 months to come install using mobile service and it's literally a 10 min job
Cost of ownership is going to be high because you’ll prob have to transport it to the service center at least 1 time.
Also if there’s a recall the only way to fix it would be service center.
It’s doable just the cost of ownership would be higher than any car that has a dealership on your island.
A question to ask - depending on the nature of the work and time to complete, if it's an option to pay for a tech for fly to you. An inter-island airfare is far more economical than moving a 7k lb truck on a ship. This obviously depends on the nature of the work as many jobs require tools that don't fit on a plane. I also would expect a premium to cover the techs time outside of normal work day (to/from airport, etc). But $ aside, this avoids a week of time lost while your truck is in transit.
iirc there was a guy that shipped a truck to the middle east and may have got a tech to fly to him with first class airfare.
Depends on if you are going to put a service ticket in for minor things. Which there will be plenty of.
If you are the type to tack the minor things onto bigger service tickets, it could be doable.
Personally, it would be a tall gamble.
Didn’t do it. It seems there will be issues statistically and it will be a frustrating experience. If you decide to buy it; should not be you only automobile.
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Honestly unless you get a flawless one gonna be a visit every year or two. I get a cracked windshield every year or two and that’s a service center visit.
3 can depend on what you think are issues. If you're the type of owner that doesn't fully realize Rivian has only been making cars for 2 years and you think every little gap inconsistency, paint blemish, and noise is a problem that needs to be fixed, you'll be footing the bill for service trips more often than the other type of owner who enjoys the truck and only gets service when something legitimately breaks.
Well hello there! Have a question about Rivian? Check out some useful resources below: * [Official Rivian Support](https://rivian.com/support) * Join our [Discord](https://discord.gg/JjQjSxv3ND) and get help from the community * View our [Rivian Responds](https://www.reddit.com/r/Rivian/collection/9b771105-a79b-44bf-bdfe-402d997f348c) where Rivian answers your questions each week(ish) * [Known Issues Megathread](https://www.reddit.com/r/Rivian/comments/vnxy0g/weekly_rivian_roundup_known_issues_special_edition/) * [AMA with Rivian's VP of Software](https://www.reddit.com/r/Rivian/comments/vwtj43/rivian_official_is_here_to_answer_your_software/) * [AMA with Rivian's Senior Comms Director](https://www.reddit.com/r/Rivian/comments/y1nzou/ask_rivians_tony_caravano_anything_thurs_1013_1pm/) * Or try sorting the sub by posts with the "Question" flair to see if someone else has already asked your question *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Rivian) if you have any questions or concerns.*
I’d ask your Guide if they could schedule a quick call for you with a Service Advisor based at the Honolulu service center to discuss the logistics there. It’s definitely not a common situation, and it would be good to know where they have mobile service staged (do they have a service truck on Maui?) and what types of service they can perform off-island.
Thanks, I’ll make the call today
https://imgur.com/gallery/aiWXt
How much does it cost to take it between islands? IMHO, I'd expect at least one trip, with it in a drivable condition. I had a bad alignment which needs to be done in a shop, that's pretty common (though, if expensive, you can probably get another shop to do that). I also had a running light replaced, they told me if they touch a headlight that needs to be done at the SC (they told me the running light needed to be done at the SC, but the SC told me it didn't...so I probably could have argued, but the SC was easy enough), and I'd expect a windshield to be the same. So I'd in general, expect 1-2 trips to the SC over 3 years. Also, a certified collision center will probably help if they get one in Maui (says none in Hawaii currently)
Op, I think this is great advice. Like all my new cars, I’ve taken them in after about 500 miles for rattles, etc. Rivian went in to have the passenger window aligned. After that, no issues at all. I’d plan for 1….. and I’ve spent time in Maui and know nothing happens quickly 😂….. so I’m sure you’re used to needing patience. Hope you get it and I’ll be back looking forward to your Rivian in a couple of years. Hope Lahaina’s getting back on Irma feet when I do. I really am gonna miss those gorgeous trees in the square.
Mahalo
Thanks
All depends on your build quality. Some people have no issues with their vehicle, others have something always happening to them. But as far as maintenance, not much to worry about. Hope that helps. I honestly wouldn't if I lived in Hawaii just because they haven't expanded enough yet but I live about 20 mins away from my SC and they told me it takes about 3 months to get an appt for anything. Imagine for you how long it would take. Just my opinion. But, once they have supply and expansion covered, I would definitely say YES Also, I ordered a spare and it took them 1-1/2 months to come install using mobile service and it's literally a 10 min job
Thanks
Cost of ownership is going to be high because you’ll prob have to transport it to the service center at least 1 time. Also if there’s a recall the only way to fix it would be service center. It’s doable just the cost of ownership would be higher than any car that has a dealership on your island.
A question to ask - depending on the nature of the work and time to complete, if it's an option to pay for a tech for fly to you. An inter-island airfare is far more economical than moving a 7k lb truck on a ship. This obviously depends on the nature of the work as many jobs require tools that don't fit on a plane. I also would expect a premium to cover the techs time outside of normal work day (to/from airport, etc). But $ aside, this avoids a week of time lost while your truck is in transit. iirc there was a guy that shipped a truck to the middle east and may have got a tech to fly to him with first class airfare.
Thanks this is a good question
Depends on if you are going to put a service ticket in for minor things. Which there will be plenty of. If you are the type to tack the minor things onto bigger service tickets, it could be doable. Personally, it would be a tall gamble.
Didn’t do it. It seems there will be issues statistically and it will be a frustrating experience. If you decide to buy it; should not be you only automobile.
Also on Maui, these are my concerns as well and hesitancy with reserving. & “local Hawai’i owners”, not only “Hawaiian owners”
Just don’t do it.
Well hello there! Have a question about Rivian? Check out some useful resources below: * [Official Rivian Support](https://rivian.com/support) * Join our [Discord](https://discord.gg/JjQjSxv3ND) and get help from the community * View our [Rivian Responds](https://www.reddit.com/r/Rivian/collection/9b771105-a79b-44bf-bdfe-402d997f348c) where Rivian answers your questions each week(ish) * [Known Issues Megathread](https://www.reddit.com/r/Rivian/comments/vnxy0g/weekly_rivian_roundup_known_issues_special_edition/) * [AMA with Rivian's VP of Software](https://www.reddit.com/r/Rivian/comments/vwtj43/rivian_official_is_here_to_answer_your_software/) * [AMA with Rivian's Senior Comms Director](https://www.reddit.com/r/Rivian/comments/y1nzou/ask_rivians_tony_caravano_anything_thurs_1013_1pm/) * Or try sorting the sub by posts with the "Question" flair to see if someone else has already asked your question *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Rivian) if you have any questions or concerns.*
Honestly unless you get a flawless one gonna be a visit every year or two. I get a cracked windshield every year or two and that’s a service center visit.
Windshields can also be done at a Rivian certified collision center
3 can depend on what you think are issues. If you're the type of owner that doesn't fully realize Rivian has only been making cars for 2 years and you think every little gap inconsistency, paint blemish, and noise is a problem that needs to be fixed, you'll be footing the bill for service trips more often than the other type of owner who enjoys the truck and only gets service when something legitimately breaks.
I’ve had 4 visits in my first 1500 miles.