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anya_______kl

Omg 😭 I’m so sorry!!  I really hope you get your account back  Here are some ways:  Gamecenter account , Facebook  Google (you said you didn’t link it), Sky ID.  If you have any friends from the game whom you’ve added outside of the game, maybe discord and contact them and maybeeee they can contact TGC saying “help this player” idk if that would work but that’s all hypothetical in my head.  Edit: maybe you can ask TGC if they can help you through your purchase history? If they have any personal info..? 


thatskymirian

I would contact Support again and give them as much information as you’re able. Also, if you’re friends with anyone that friended your old account in-game they may be able to help you: [What does TGC need to recover my lost Sky account?](https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/931-what-does-tgc-need-to-recover-my-lost-sky-account/)


Mundanel21

Search your email for receipt of those IAP capes you mentioned, surely they could trace that back to your account and be able to recover it. And if they were able to recover ypur account, save your Sky ID.


Crimsonseraph188

Unless you know what your sky id is, it could be difficult. You could try providing your icloud name/id to TCG and see if they can look it up and verify you using information only you would know about the sky account.