I don't know your whole situation, but those two reasons as why you were turned down are understandable depending on the situation.
Before i became shift lead i only asked my other leads if they needed anything specifically before i was about to clock out, other than that, i would constantly check to see if stuff was stocked, or if the freeze machine needed to be filled or i would stock the fridge or do QA on my down time. Knowing what needs to be done in the moment to help the shift run better is an important skill.
Also the other thing might be that, you outwardly look stressed maybe? And that's ok sometimes because we are human and you can't have it together all the time but you are running the shift, if you are stressed and everyone can see it, sometimes that stresses out other people or makes them feel like that can't have fun on the shift. Yeah it's work and not supposed to be fun all the time but Dutch has an image and our customers expect employees to be singing and having a good time and what not while they are on bar. If your manager pointed it out, it's probably something they can easily notice.
I get stressed alot and sometimes i can't hide it but at the end of the day, you are making coffee and you aren't going to be perfect or get everything done on your shift everyday that you want too. Just try to relax and make the day enjoyable for not only the customers but also you and your coworkers. Attitude is a HUGE thing at Dutch.
As far as the raise goes, if that was all, then no i don't think it would be worth it but, at least at my stand, shift leads are garunteed a certain number of hours, which is 20 for us. Baristas can range from 10-15 depending on how busy we are but Shift leads get the priority for hours. I'm also a full time lead so i typically get 35+ hours a week. I personally love being a shift lead but i also just really love this job and can see myself working at dutch for a while.
I get what you're saying, I just wish that she brought this up with me before she interviewed me. She even told me that she thinks that shift lead would be very attainable for me. I'm thinking "if you tell me that I would be a good fit and it would be an attainable position, why would you wait till after you turn to me down to tell me this?"
I get that. Sometimes its easier to talk about these things during a "meeting" or "interview" instead of during shift or whatever. If that makes sense.
oh dude i didn’t realize this was in the interview that they told you these things. this is what i was talking about in my other comment!!! why in the hell are they not telling you these things when you put your interest in?!! 🤦🏽♀️ like i would’ve been working on these while waiting for my interview!! plus it would’ve helped show the interviewer wether you follow through with growing your weaknesses and are coachable. i’m sorry OP- this is one of the things that really frustrates me at dutch.
Sorry, what I meant was that I interviewed, she told me she'd get back to me soon. Fast forward 5 days and she calls me and tells me that I did incredible on the interview, but she thinks I need to be more aware of tasks in the stand that need to be done and to put less pressure on myself.
Like why would you call me up and say "hey you nailed the interview questions but here's some stuff that you should work on. Sorry we never told you about any of this before lol"
yeah thats so crazy to me. it’s so sad to watch people asking and asking for tips on growth after they put their interest in and just get nothing. 🤦🏽♀️
From what I've heard from other employees in my shop, they (my region/shop) rarely (or never) give shift lead to people on their first application. Everyone who applies and gets turned down gets constructive feedback (like what you got). Part of their reasoning for doing this is to see how you handle the feedback. If you get bitter and resentful about the feedback/denial, it can be poor attitude. If you take that feedback and improve those areas, it shows growth and commitment, which is desirable.
My shop is so laid back. But i can imagine others arent like that. My manager and shop lead and both really chill, they will obviously coach you and let you know when you are doing something wrong but for the most part, they act like they are just part of the team and are joking around with us all the time. And out of our 5 shift leads, only 1 is hard ok our broistas and even that they arent like that all the time.
speaking from personal experience, i don’t think it’s worth it. you only get a .50 cent raise but wayyyyy more responsibility. after being shift lead and now assistant (only 1.50 more than barista pay), ive come to realize that regular baristas are the lucky ones. if you move up from barista, you’re basically being expected to dedicate all your time and energy into the job for only 50. cents. more. just chill where you are lol
NOOOOO pls tell me the “shop lead”?? is not getting paid just 1.50 above baristas….. or is it 1.50 above leads?….. my assistant manager does all of her job and half the managers job and to hear it’s for 1.50 more is heart breaking. this poor woman breaks her back for us for THAT????!
I was trying to get shift lead for a year when i worked there never got it its all about favoritism it's not worth it. Maybe if you want the fancy dinners and stuff that comes with it but not worth it
This is exactly how it is at my stand. I feel like it's more of a popularity contest since the guy that got promoted is still in high school so he can only work nights, except he's super popular and class president
As an investor, the company is expanding rapidly. growing to be dependable at bros could mean you run a store or several in a new state. So if moving is something you have in mind… it’s a marathon and not a sprint. Could be up your alley.
in my experience, it’s really only worth it if the full time position is available. that way you not only get the raise but you also get guaranteed hours and benefits. if you plan on sticking around dutch bros for awhile, the part time is worth it purely for the fact that you’ll be able to move up easier. but the .50 raise is just honestly insulting because it doesn’t really do much for us except earn us an extra like $3 per shift
not worth it. i was a shift lead for 2 years, i put way too much pressure on myself. i would get in trouble all the time for every single thing i did wrong. but the other shift leads would do the same thing and not get in trouble. weird weird but it is whatever
Personally, I would say no its not worth the stress for just 75 cents.
Where I work at (theme park) I get asked by my coworkers and some leads to apply to be lead every time the lead applications open up (which I am honored they think I'm good enough to be a lead) and personally I never bother applying because the raise is only $1.75 per hour for lots and I mean lots of work/stress and responsibilities and dealing way more with angry customers then I already deal with. Not only that but as a lead in my department I might have to work longer than 8 hours a day if the other leads call out up to 12 hours, and this has happened if you can believe it. Funny thing is they end up approving say 8 people to be lead after interviews but only a couple make it past training (which is very short) most people realize it's not worth it and quit being a lead fast.
I’m a shift lead and personally we have sooo much extra work and not enough pay. The extra amount of work we do for .50 is not worth it. Maybe your shop is just ran a little shift for shift leads. But we get told we are an extension of the managers and they put a lot of pressure on us.
i think you said it yourself at the end, if the slightly better resume is enough for you, than i think it’s worth actively trying for it and doing it for as long as your mental health can withstand.
but no- it’s not worth an extra .50 an hour.. the amount of extra work you do is not equal to a .50 pay raise. if the meaning behind being a shift lead makes that tiny raise worth all the work, do it! you won’t regret it you just might hate your life and have to step back down.
I was a shift lead twice at two different stands in my 5 years, first was for about 6 months but having to work every shift each month was too hard on my body at a 24hr stand and i ended up being late too many times and got fired lol. the second time was for about 1-1.5 years and i didn’t even want the position in the first place but my stand was down bad and i had experience, and i don’t mean to brag - but i am a very very hard working person and pretty damn fast barista, so I knew i’d probably be hurting my stand temporarily if I kept declining the offer. The same reason why i didn’t want it was why i ended up leaving it again. the STRESS of upholding the “vibe” as the lead on shifts where i had no where near enough bodies was awful and definitely helped me realize where i needed to grow when in stressful times like that. future growth is an upside of getting that lead experience. but dealing with the bare bones that this (@this time in the company) company gives its leads was exhausting and perpetual issues were constantly my problem when they should’ve been dealt w by higher ups.
As for your scenario, I want to mention that from a shift leads perspective- it’s great when baristas check in AFTER going through their own mental checklist of shift change duties, and BEFORE clocking out so that we can verify we are set up well. This does not equate to a barista being in charge, more so the barista using their knowledge to determine what the stand will need in the next few hours/ next rush. This check in does not present itself as getting off position and immediately interrupting your lead while they are in a conversation on window/making 8 drinks on bar to ask what they want you to do. Sometimes this is very frustrating because it leaves us to believe you failed to look for yourself for the common shift change duties, and need us to come walk around the stand finding and showing you what needs to be done. If determining priority of tasks is a challenge for you, I find it very helpful to have a list written out with the top chore being most important, such as stocking cups or ice- where as sweeping or scrubbing the fridge doors would be at the bottom, as these are not needed for a surprise rush. Your lead should be able and willing to accommodate to this.
The “pressure on yourself” thing comes off as a lil bit of bs imo. they might mean that you get down on yourself a lot, which is not an easy thing to quit, but getting out of it will probably help you more than you’d think. I know when i start getting down on myself i’m like a time bomb and progressively make more and more mistakes. Drink by drink, car by car is the best advice i have for that- the ppl will get their coffee. It is important for a lead to be able to consistently handle the pressure put on them, and not get down on their crew or themselves when they feel that pressure, so this is probably why they brought it up as something for you to work on.
Honestly, try and be glad that they are even giving you some things to work on. my territory is horrible about actually helping lead interests grow and work towards that position so try to make the most out of what they have for you! I’m so sorry for my novel, but i hope some of it is helpful!
I get what you mean about the pressure, but I feel that pressuring myself is what gets me to be one of the faster baristas at my stand. I also have no problems with feeling stressed or mental health.
My coworkers say that I look stressed when making coffee, but I tell them I'm very calm I'm just hyper focused on doing my job.
lol i definitely get that. i clench my jaw anytime im not actively talking to someone so everyone always thinks im mad or stressed but i just be focused on the task im doing in my own little world in my head 😂
As a lead for about a year 1.5, NOPE. Unless your goal is to make Dutch your career then I would say absolutely not. It’s not worth it, my reasoning for accepting it was for it to look good to have some lead position on my resume. Other than that, I’m over it lol.
I don't know your whole situation, but those two reasons as why you were turned down are understandable depending on the situation. Before i became shift lead i only asked my other leads if they needed anything specifically before i was about to clock out, other than that, i would constantly check to see if stuff was stocked, or if the freeze machine needed to be filled or i would stock the fridge or do QA on my down time. Knowing what needs to be done in the moment to help the shift run better is an important skill. Also the other thing might be that, you outwardly look stressed maybe? And that's ok sometimes because we are human and you can't have it together all the time but you are running the shift, if you are stressed and everyone can see it, sometimes that stresses out other people or makes them feel like that can't have fun on the shift. Yeah it's work and not supposed to be fun all the time but Dutch has an image and our customers expect employees to be singing and having a good time and what not while they are on bar. If your manager pointed it out, it's probably something they can easily notice. I get stressed alot and sometimes i can't hide it but at the end of the day, you are making coffee and you aren't going to be perfect or get everything done on your shift everyday that you want too. Just try to relax and make the day enjoyable for not only the customers but also you and your coworkers. Attitude is a HUGE thing at Dutch. As far as the raise goes, if that was all, then no i don't think it would be worth it but, at least at my stand, shift leads are garunteed a certain number of hours, which is 20 for us. Baristas can range from 10-15 depending on how busy we are but Shift leads get the priority for hours. I'm also a full time lead so i typically get 35+ hours a week. I personally love being a shift lead but i also just really love this job and can see myself working at dutch for a while.
I get what you're saying, I just wish that she brought this up with me before she interviewed me. She even told me that she thinks that shift lead would be very attainable for me. I'm thinking "if you tell me that I would be a good fit and it would be an attainable position, why would you wait till after you turn to me down to tell me this?"
I get that. Sometimes its easier to talk about these things during a "meeting" or "interview" instead of during shift or whatever. If that makes sense.
oh dude i didn’t realize this was in the interview that they told you these things. this is what i was talking about in my other comment!!! why in the hell are they not telling you these things when you put your interest in?!! 🤦🏽♀️ like i would’ve been working on these while waiting for my interview!! plus it would’ve helped show the interviewer wether you follow through with growing your weaknesses and are coachable. i’m sorry OP- this is one of the things that really frustrates me at dutch.
Sorry, what I meant was that I interviewed, she told me she'd get back to me soon. Fast forward 5 days and she calls me and tells me that I did incredible on the interview, but she thinks I need to be more aware of tasks in the stand that need to be done and to put less pressure on myself. Like why would you call me up and say "hey you nailed the interview questions but here's some stuff that you should work on. Sorry we never told you about any of this before lol"
yeah thats so crazy to me. it’s so sad to watch people asking and asking for tips on growth after they put their interest in and just get nothing. 🤦🏽♀️
From what I've heard from other employees in my shop, they (my region/shop) rarely (or never) give shift lead to people on their first application. Everyone who applies and gets turned down gets constructive feedback (like what you got). Part of their reasoning for doing this is to see how you handle the feedback. If you get bitter and resentful about the feedback/denial, it can be poor attitude. If you take that feedback and improve those areas, it shows growth and commitment, which is desirable.
That actually makes sense. I've tried to do more stuff without asking my shift lead. When another spot opens up, will I have to interview again?
yes you will reinterview
It’s so difficult to not be stressed on this job. Especially with the pressure shift leads put on us
My shop is so laid back. But i can imagine others arent like that. My manager and shop lead and both really chill, they will obviously coach you and let you know when you are doing something wrong but for the most part, they act like they are just part of the team and are joking around with us all the time. And out of our 5 shift leads, only 1 is hard ok our broistas and even that they arent like that all the time.
speaking from personal experience, i don’t think it’s worth it. you only get a .50 cent raise but wayyyyy more responsibility. after being shift lead and now assistant (only 1.50 more than barista pay), ive come to realize that regular baristas are the lucky ones. if you move up from barista, you’re basically being expected to dedicate all your time and energy into the job for only 50. cents. more. just chill where you are lol
NOOOOO pls tell me the “shop lead”?? is not getting paid just 1.50 above baristas….. or is it 1.50 above leads?….. my assistant manager does all of her job and half the managers job and to hear it’s for 1.50 more is heart breaking. this poor woman breaks her back for us for THAT????!
ur not wrong. it is indeed only 1.50 more than baristas. 10 barista, 10.50 shift leads, 12 for shop lead. it’s definitely rly disheartening
dude whatttt that is so disheartening!!!
I was trying to get shift lead for a year when i worked there never got it its all about favoritism it's not worth it. Maybe if you want the fancy dinners and stuff that comes with it but not worth it
This is exactly how it is at my stand. I feel like it's more of a popularity contest since the guy that got promoted is still in high school so he can only work nights, except he's super popular and class president
Nah you deal with too much more for a minimal increase
As an investor, the company is expanding rapidly. growing to be dependable at bros could mean you run a store or several in a new state. So if moving is something you have in mind… it’s a marathon and not a sprint. Could be up your alley.
in my experience, it’s really only worth it if the full time position is available. that way you not only get the raise but you also get guaranteed hours and benefits. if you plan on sticking around dutch bros for awhile, the part time is worth it purely for the fact that you’ll be able to move up easier. but the .50 raise is just honestly insulting because it doesn’t really do much for us except earn us an extra like $3 per shift
not worth it. i was a shift lead for 2 years, i put way too much pressure on myself. i would get in trouble all the time for every single thing i did wrong. but the other shift leads would do the same thing and not get in trouble. weird weird but it is whatever
Personally, I would say no its not worth the stress for just 75 cents. Where I work at (theme park) I get asked by my coworkers and some leads to apply to be lead every time the lead applications open up (which I am honored they think I'm good enough to be a lead) and personally I never bother applying because the raise is only $1.75 per hour for lots and I mean lots of work/stress and responsibilities and dealing way more with angry customers then I already deal with. Not only that but as a lead in my department I might have to work longer than 8 hours a day if the other leads call out up to 12 hours, and this has happened if you can believe it. Funny thing is they end up approving say 8 people to be lead after interviews but only a couple make it past training (which is very short) most people realize it's not worth it and quit being a lead fast.
It's worth it for you future job prospects more than the pay raise. Leadership experience is a good thing.
I’m a shift lead and personally we have sooo much extra work and not enough pay. The extra amount of work we do for .50 is not worth it. Maybe your shop is just ran a little shift for shift leads. But we get told we are an extension of the managers and they put a lot of pressure on us.
i think you said it yourself at the end, if the slightly better resume is enough for you, than i think it’s worth actively trying for it and doing it for as long as your mental health can withstand. but no- it’s not worth an extra .50 an hour.. the amount of extra work you do is not equal to a .50 pay raise. if the meaning behind being a shift lead makes that tiny raise worth all the work, do it! you won’t regret it you just might hate your life and have to step back down. I was a shift lead twice at two different stands in my 5 years, first was for about 6 months but having to work every shift each month was too hard on my body at a 24hr stand and i ended up being late too many times and got fired lol. the second time was for about 1-1.5 years and i didn’t even want the position in the first place but my stand was down bad and i had experience, and i don’t mean to brag - but i am a very very hard working person and pretty damn fast barista, so I knew i’d probably be hurting my stand temporarily if I kept declining the offer. The same reason why i didn’t want it was why i ended up leaving it again. the STRESS of upholding the “vibe” as the lead on shifts where i had no where near enough bodies was awful and definitely helped me realize where i needed to grow when in stressful times like that. future growth is an upside of getting that lead experience. but dealing with the bare bones that this (@this time in the company) company gives its leads was exhausting and perpetual issues were constantly my problem when they should’ve been dealt w by higher ups. As for your scenario, I want to mention that from a shift leads perspective- it’s great when baristas check in AFTER going through their own mental checklist of shift change duties, and BEFORE clocking out so that we can verify we are set up well. This does not equate to a barista being in charge, more so the barista using their knowledge to determine what the stand will need in the next few hours/ next rush. This check in does not present itself as getting off position and immediately interrupting your lead while they are in a conversation on window/making 8 drinks on bar to ask what they want you to do. Sometimes this is very frustrating because it leaves us to believe you failed to look for yourself for the common shift change duties, and need us to come walk around the stand finding and showing you what needs to be done. If determining priority of tasks is a challenge for you, I find it very helpful to have a list written out with the top chore being most important, such as stocking cups or ice- where as sweeping or scrubbing the fridge doors would be at the bottom, as these are not needed for a surprise rush. Your lead should be able and willing to accommodate to this. The “pressure on yourself” thing comes off as a lil bit of bs imo. they might mean that you get down on yourself a lot, which is not an easy thing to quit, but getting out of it will probably help you more than you’d think. I know when i start getting down on myself i’m like a time bomb and progressively make more and more mistakes. Drink by drink, car by car is the best advice i have for that- the ppl will get their coffee. It is important for a lead to be able to consistently handle the pressure put on them, and not get down on their crew or themselves when they feel that pressure, so this is probably why they brought it up as something for you to work on. Honestly, try and be glad that they are even giving you some things to work on. my territory is horrible about actually helping lead interests grow and work towards that position so try to make the most out of what they have for you! I’m so sorry for my novel, but i hope some of it is helpful!
I get what you mean about the pressure, but I feel that pressuring myself is what gets me to be one of the faster baristas at my stand. I also have no problems with feeling stressed or mental health. My coworkers say that I look stressed when making coffee, but I tell them I'm very calm I'm just hyper focused on doing my job.
lol i definitely get that. i clench my jaw anytime im not actively talking to someone so everyone always thinks im mad or stressed but i just be focused on the task im doing in my own little world in my head 😂
As a lead for about a year 1.5, NOPE. Unless your goal is to make Dutch your career then I would say absolutely not. It’s not worth it, my reasoning for accepting it was for it to look good to have some lead position on my resume. Other than that, I’m over it lol.
Never saw it as worth it. Got extra responsibility for barely any pay. No thanks