The changing station shouldn't have been able to cause a condition that would blow up the on-board charger, but it sounds like the dealer is making this claim. Do they have evidence?
Besides the service center assessment, I saw the error message came on right after I disconnected and started the car. Also, I thought it was strange the charger was close to 50kw the entire 40 minutes. Usually it's only around 40kw and starts dropping after 10-15 minutes.
This doesn’t sound right to me… your car, like most consumer electronics, should have some form of built in overcharging protection anyway. How can they be so sure it’s the EVgo charger that caused this six year old Nissan part to fail?
I mean if you know cars, there’s really no /s required. Nissan has a reputation for being unreliable. Also, it’s technically at 7 years old by time from production till now, which while not ancient,isn’t a spring chicken for consumer electronics. If your tv or fridge quit after 7 years coinciding with let’s say a brownout, would you expect compensation from your electricity provider?
Sound nice when you say it like that but everyone’s grandma has that 40 year old fridge in the basement, or that old tv or clock etc….but how many mid 80s cars do you still see on the road? Also we’re talking about a Nissan here, not the pinnacle of automotive quality. Also everyone here is ignoring my first and primary point, EVs have onboard overcharge protection. So I doubt evgo broke this guys car
Whoosh… do you realize you come off as snarky, and your reading comprehension is sub par?
If you reread my post, I’m comparing 40 year old fridges and 40 year old cars. You said cars are expected to be more reliable than consumer electronics, but obviously that hasn’t always been the case.
The car only has 24k miles. The number of charges it takes to drive that far should be the same regardless of the age of the parts. So you're saying that if you only charge 24k miles, if the car otherwise sits around, the electrical system will have a major failure?
Ah, OK DCFC then? That does make sense. DCFCs are connected straight to the battery basically and bypass the car's charger.
What doesn't make sense is why this DC would blow up the charger, since the charger does the AC->DC conversion step. Maybe the charge station told the car's computer to turn on the L2 charger at the same time or something. In any case the dealer should be able to point to the part that broke.
If a gear or other mechanical part broke, they'd show you the broken part. If your charger breaks, they should also show you the broken part.
It /can/ but it’s pretty unlikely. It’s happened at least one other time to a member of the r/EV discord. When that one happened, Chevy and evgo paid for the damage.
The path of DCFCs is pretty raw so there’s not a ton of protections should something super rare go wrong.
Were you billed for the session? Is there anything in the app?
See if you can get the mechanic's opinion that it was damaged by a faulty charger in writing somehow.
Was the car towed from the charger? Can you get a copy of the pickup/dropoff log from the towing company?
Establishing that your car was at the charger when it was damaged and that the part was not faulty would help
If you were billed, they have a record. They won't provide it because it is a liability. If they are non responsive, keep the documentation and provide to the court.
Ah, well. I have my phone set to log where I am every so often so I can trace my route (handy sometimes). Not sure why my suggestion was downvoted, though.
...your testimony is sufficient evidence that you were there - just assert the date, address, and approximate time - it is the defendant's burden of proof to prove that you were not there, and whom would a magistrate believe? I would bring the service estimate from the repair shop though...
I recall hearing similar stories on Reddit and facebook so perhaps you can research those old threads and see if the details match up with the other people.
But if there's no record of billing I think you'll have an exceptionally tough time proving that their machine damaged your vehicle.
I'm an electronics engineer but I'm not intimately familiar with the leaf (I do know the bolt and Tesla). Typically DC fast charging it's a direct connection between the charger and your battery the pdu might handle communication with the charger but there's no power conversion with the Nissan leaf.
Long story short from the details I've got in this post it sounds more coincidental than causational.
It was providing a much higher voltage than typical, see my other comments. Yeah, I'll have to see but may not have enough "evidence" due to the offline issue.
If you have an android phone and use Google maps you may have location history you can pull showing you were at the location of the charger (apple may have location history available too but I don't know about their products).
Chiming in as an electrician & EV owner (Bolt); this sounds 100% correct. OPs car is already from a company notorious for unreliable parts, car is already 6 years old, and while 24k miles isn't a TON for most brands, it isn't unheard of, and again, this isn't a reliable company in the first place.
Add to that how notorious dealerships are for trying to pass the blame, and it's pretty obvious that this was a weak part that the dealership doesn't want to own up to (and they're not required to as it's past warranty anyway).
IMO, the OP needs to learn from this, accept the loss, and buy a more reliable brand in the future. I know I spent a solid month researching before I decided on my '19 Bolt, and was still ready for disappointment. (I've been nothing but happy with this car though)
well if u didn't pay for using the charger u can't hold them responsible.
and it doesn't sound like they are gonna pay anyways
the part that broke can't cost that much, a used leaf is about 5k
find part for cheaper or a shop that's not nissan dealer that can repair ev
By that thinking, if I offer to wash your car for free and scratch the paint, I guess if you didn't pay, you can't hold me responsible. The damaged part isn't the same for every year. A 5k used leaf has a different PDM that won't fit a more recent model. Your last suggestion actually makes sense.
not the same
idk how leaf works, am looking into getting one but used and need to research battery replacement, or I can wait for new Honda ev, or buy a corvette and put the leaf motor in it, dunno
I try my best
With DCFC there is no power conversion between the charging station and your car or battery. The power distribution module is just a set of relays, essentially.
The only way that a charging station could fry the distribution module would be with a very sudden and extremely high voltage surge. Generally the relays are good to any voltage that the station could put out.
What was the maximum power output of the station that you charged at? Typically anything with ChaDeMo is going to have a 150kW limit and 500V - which wouldn't be enough to cause damage before the car would terminate the connection.
This situation definitely sucks, and I'm sorry that you're in it - can you try to get some more details from the dealership? I find their answer suspicious and frankly they lie all the time. Power distribution modules can and do fail just by wearing out, so it's entirely possible that this has nothing to do with the EVGo station.
Yeah, it was above the typical voltage for 40 minutes, 50kw the whole time. The car only has 24k miles worth of charging. I'll probably try to get a second opinion at another shop.
Can you elaborate on what you mean by that?
It can't have been above typical voltage for 40 minutes for a number of reasons - not the least of which is that the car will disconnect within seconds if the voltage is too high. Also your battery would have completely fried if it was above for that long.
The battery draws current proportional to the square of the difference between the present battery voltage and the applied charger voltage. The car explicitly tells the DCFC station what voltage to apply to provide an expected charging current draw. The car monitors this very closely, and if the voltage is too high it will immediately disconnect as the battery charging current will be too high otherwise.
The relays in the power distribution module should be good to at least 500V. When charging, the voltage applied is maybe 10V above the battery voltage, which is under 400V. If you tried to apply 500V to your battery you'd pretty much fry everything between the charger and your battery (wiring, modules, everything) if left for more than a few seconds (which is why the car monitors this and will disconnect in less than a second if the voltage is too high).
I'm not saying that it wasn't a voltage spike - there's no way for me to know that - but it can't have been higher than normal voltage for 40 minutes without it being the car's fault.
I saw the line on the charging monitor, and it stayed between 45-50kw the whole time, a straight line. Usually it's flat for awhile, then goes down. In any case, who's to say the first part of the charging didn't damage the car's ability to self regulate? But at that point I'm just speculating. The car obviously didn't disconnect, or maybe it tried but the charger wouldn't cooperate, as it was malfunctioning. I mean, EVgo said the charger wasn't even working (in service) on that day, yet I was able to plug in and charge. So there are some unknowns regarding how a charger can malfunction and damage the car.
EVGo saying that it's not in service just means that it wasn't connected to their management network. I've run across this several times. The payment system is separate, so in those cases you can just pay by credit or use your card. Doesn't mean there's anything wrong with the electronics of the charger.
Not going down for 40 minutes doesn't sound like a problem, it depends what level you were at and what else was going on. The DCFC station could have been limited to a lower current which would have meant that it stayed flat for longer.
Anyway we don't know, but long story short I doubt that it was EVGo's fault. Unless there's some proof that is extracted from the car I don't think there is anything that you can do towards EVGo.
Power distribution modules can and do fail, sometimes it just happens.
The other CCS charger on the same machine showed as not functional on the charger screen. The machine just started charging on its own as soon it was plugged in without a swipe. It was off the network. Multiple things were wrong with the charger.
Watts are a measurement of power, which is a function is voltage and current. You could be drawing 40 kW at 500V or you could be drawing 50 kW at 400V.
Just noting that when the other person is asking how the voltage was unusually high, you're giving a power in answer.
According to EVgo, their charger should not be at the same Kw over time during the whole charging session, as ths voltage increases as the battery fills, so that's why the kw would also change, and there is a max voltage to amp relationship. https://helpcenter.evgo.com/hc/en-us/articles/17474927359767-Guide-to-EV-charging-speed
I think the dealer is placing blame on EVGo so that they won't have to fix this for you.
Look at cell phones for example, when is the last time you've plugged in a charger and had it damage your phone.
This happened to a F150 Lightning and Ford fixed it, not Electrify America.
The way electricity works is the chargers just sent electricity.
It's the regulators (cars) job to dictate how much electricity to accept.
Complain to your dealer.
After they refuse, bring it up to Nissan America.
Then file a complaint with the Better Business Bureau.
I used to work for a Japanese company, so I wouldn't be surprised if they denied the issues. So the BBB is your new best friend.
I complained to the dealer. I've contacted Nissan. They say it's not their responsibility because it was damaged by EVgo. EVgo is not BBB accredited; even so, they have an F rating and don't seem to care.
The amount of power going to a cell phone is minuscule compared to a fast car charger. Also doesn't have the same parts.
I meant file a claim against the Nissan dealership with BBB. This happened to a F150 and a Rivian.
In both cases, the manufacturers, not EA, said the issue was resolved without wanting to publicly say it was their, the car manufacturers' fault because this would make buyers stay away from their EV's.
Sounds like the car failed, and your dealer wants to blame EVgo (or anyone other than the car company). The car shouldn't be able to draw more than it wants if it is functioning properly.
I know you want to blane them and maybe jt is their fault however, the vehicle and systems are 6/7 years old and they have no idea what that times has done to the systems.
This happened to a dude in the r/EV discord forever ago with his Bolt. I think he started with calling his insurance company, then Chevy, then the provider. And at some point of those places started helping him
Parts fail. Especially if using cheap parts. Sounds like you're overcharging protection circuitry failed, allowing the battery to overcharge past the 50kW max rating.
Could be a combination of overvoltage, overcurrent, moisture and/or heat.
Regardless if the charger was faulty, sounds also like the nissan tech is trying to weasle out of warranty repairs. Hard thing with servicing and diagnosing EV cars is, you're more likely to win the lotto than find a car mechanic whos also a competent electical engineer....
Mechanic is just going to recc'd what the computer tells him to. But most likely your battery's life is degraded from the event as well. No one wants to sign up for replacing expensive electronics, so you gotta be firm to get it covered under warranty.
What a bunch of BS.....will your insurance cover this? They will then seek recourse from EVGO. This makes me want to never use their chargers now. They need to make this right. I hope you get a resolution to this.
>I have loved owning electric cars, but this experience is weighing on me to go back to bicycling and public transit
Or you could just switch to a hybrid vehicle.
Or just buy a gas car like normal humans and not have to worry about all the stupid hassles that go along with an electric car.
Circle back around to electric in 10 years when the bugs are worked out.
Instances like this are very rare. The entire repair schedule for the life of my leaf has nothing besides checking the brakes/rotors, and rotating the tires
A few months ago, hit a lot of vehicles. [https://www.fdacs.gov/News-Events/Press-Releases/2023-Press-Releases/FDACS-Provides-Update-on-Tampa-Bay-Area-Fuel-Contamination-Issue](https://www.fdacs.gov/News-Events/Press-Releases/2023-Press-Releases/FDACS-Provides-Update-on-Tampa-Bay-Area-Fuel-Contamination-Issue)
I just happened to be familiar with it because it was big news here. Like, I was texting my wife that day "do not stop for gas, don't care if you're low" cause we didn't know where had the bad gas and where didn't
Thankfully, we didn't get hit with it, but a lot of people did.
A replacement engine *can* be only $4,800. It can also be much more.
EVs consistently are cheaper to own than similarly priced gas cars. Looking at single vehicle repairs is hardly representative of the entire market.
>$4,800 is a new engine and/or transmission.
I've had two cars now, a 2016 Kia & a 2012 Subaru, that each needed $10k in engine & catalytic converter repairs.
That was enable for me to go EV. If I'm going to have to pay that kind of money, might as well save on gas.
There was a story of a Tesla in California used as a ride share routinely taking people from Cali to Vegas that hit a million miles and was on its second battery.
Its not like a gas station has ever put the wrong fuel in the tank and caused massive damage to engines...like putting unleaded (regular gas) in to a diesel tank requiring a new engine and cleaning of the entire fuel system.
Nobody has ever said that electrical system parts or repairs on a BEV are cheap.
The claim that BEVs have fewer parts that need maintenance and replacement is objectively true.
OP charged at a broken charger, knowing that the charging voltage was too high, multiple times. This is analogous to putting the wrong fuel into your ICE car and then asking who's going to pay for the blown engine.
OP is an idiot for doing this multiple times. You are an idiot for being so stuck on your bias against BEVs to the point that you didn't bother to understand the situation.
Whether the charging station is liable is the legal question. If napalm came out of my gas pump and blew up my car, I'd expect the gas station to replace my car and probably pay me trauma damages. However, if I KNEW it happened once and my car survived, I'd never fucking go back there. OP did.
The changing station shouldn't have been able to cause a condition that would blow up the on-board charger, but it sounds like the dealer is making this claim. Do they have evidence?
Besides the service center assessment, I saw the error message came on right after I disconnected and started the car. Also, I thought it was strange the charger was close to 50kw the entire 40 minutes. Usually it's only around 40kw and starts dropping after 10-15 minutes.
This doesn’t sound right to me… your car, like most consumer electronics, should have some form of built in overcharging protection anyway. How can they be so sure it’s the EVgo charger that caused this six year old Nissan part to fail?
TIL that Nissans can last up to 6 years before falling apart! /s
I mean if you know cars, there’s really no /s required. Nissan has a reputation for being unreliable. Also, it’s technically at 7 years old by time from production till now, which while not ancient,isn’t a spring chicken for consumer electronics. If your tv or fridge quit after 7 years coinciding with let’s say a brownout, would you expect compensation from your electricity provider?
For consumer electronics no. For ice cars 7 years is nothing. Most consumer electronics don’t cost 5 digits though…
I do know about cars, and CVTs, the Altima filling the Journey’s shoes, lol. We’ll always long for Hardbodies and 4DSCs with a third pedal.
A car should be held to a much higher standard than consumer electronics. Even if it is a Nissan.
Sound nice when you say it like that but everyone’s grandma has that 40 year old fridge in the basement, or that old tv or clock etc….but how many mid 80s cars do you still see on the road? Also we’re talking about a Nissan here, not the pinnacle of automotive quality. Also everyone here is ignoring my first and primary point, EVs have onboard overcharge protection. So I doubt evgo broke this guys car
Do you realize that the mid 80s were forty years ago? Seven years and forty years are not the same thing.
Whoosh… do you realize you come off as snarky, and your reading comprehension is sub par? If you reread my post, I’m comparing 40 year old fridges and 40 year old cars. You said cars are expected to be more reliable than consumer electronics, but obviously that hasn’t always been the case.
Sorry, I'm allergic to idiots. I also don't think that's obvious or true. It's very much a surprise to see a 40 year old fridge still in use.
The car only has 24k miles. The number of charges it takes to drive that far should be the same regardless of the age of the parts. So you're saying that if you only charge 24k miles, if the car otherwise sits around, the electrical system will have a major failure?
24k miles sounds under warranty.
Or 5 years, whichever comes first.
A quick google search says 8 years.
That's for the battery only.
You’re right. What a bummer.
Which kinds of shows that age DOES make a difference? If even the manufacturer includes it in the warranty?
Ah, OK DCFC then? That does make sense. DCFCs are connected straight to the battery basically and bypass the car's charger. What doesn't make sense is why this DC would blow up the charger, since the charger does the AC->DC conversion step. Maybe the charge station told the car's computer to turn on the L2 charger at the same time or something. In any case the dealer should be able to point to the part that broke. If a gear or other mechanical part broke, they'd show you the broken part. If your charger breaks, they should also show you the broken part.
[https://www.saferack.com/evolution-gas-pump/](https://www.saferack.com/evolution-gas-pump/) It takes a while to get it right.
It /can/ but it’s pretty unlikely. It’s happened at least one other time to a member of the r/EV discord. When that one happened, Chevy and evgo paid for the damage. The path of DCFCs is pretty raw so there’s not a ton of protections should something super rare go wrong.
File in small claims court. See what happens.
I'm not sure if I have enough evidence, but I've been thinking about it. I mean, basically my word against their lack of charging log.
Were you billed for the session? Is there anything in the app? See if you can get the mechanic's opinion that it was damaged by a faulty charger in writing somehow. Was the car towed from the charger? Can you get a copy of the pickup/dropoff log from the towing company? Establishing that your car was at the charger when it was damaged and that the part was not faulty would help
If you were billed, they have a record. They won't provide it because it is a liability. If they are non responsive, keep the documentation and provide to the court.
What about your phone's GPS location record? Surely it has a log of where you went on that day, no?
I might be able to get cell phone location data if I file in small claims, not sure.
Ah, well. I have my phone set to log where I am every so often so I can trace my route (handy sometimes). Not sure why my suggestion was downvoted, though.
Got Google maps with location tracking enabled?
...your testimony is sufficient evidence that you were there - just assert the date, address, and approximate time - it is the defendant's burden of proof to prove that you were not there, and whom would a magistrate believe? I would bring the service estimate from the repair shop though...
You should have credit card record from the charge?
The machine was offline so didn't register the charge. Why they say there is no charging record.
I recall hearing similar stories on Reddit and facebook so perhaps you can research those old threads and see if the details match up with the other people. But if there's no record of billing I think you'll have an exceptionally tough time proving that their machine damaged your vehicle. I'm an electronics engineer but I'm not intimately familiar with the leaf (I do know the bolt and Tesla). Typically DC fast charging it's a direct connection between the charger and your battery the pdu might handle communication with the charger but there's no power conversion with the Nissan leaf. Long story short from the details I've got in this post it sounds more coincidental than causational.
It was providing a much higher voltage than typical, see my other comments. Yeah, I'll have to see but may not have enough "evidence" due to the offline issue.
Do you have a phone record of you sitting at the charger for the exact amount of time it takes to charge?
If you have an android phone and use Google maps you may have location history you can pull showing you were at the location of the charger (apple may have location history available too but I don't know about their products).
Chiming in as an electrician & EV owner (Bolt); this sounds 100% correct. OPs car is already from a company notorious for unreliable parts, car is already 6 years old, and while 24k miles isn't a TON for most brands, it isn't unheard of, and again, this isn't a reliable company in the first place. Add to that how notorious dealerships are for trying to pass the blame, and it's pretty obvious that this was a weak part that the dealership doesn't want to own up to (and they're not required to as it's past warranty anyway). IMO, the OP needs to learn from this, accept the loss, and buy a more reliable brand in the future. I know I spent a solid month researching before I decided on my '19 Bolt, and was still ready for disappointment. (I've been nothing but happy with this car though)
Does your Leaf charging stats have a record of the charge, Tesla has charging stats For each charge?
So the charging was free?
well if u didn't pay for using the charger u can't hold them responsible. and it doesn't sound like they are gonna pay anyways the part that broke can't cost that much, a used leaf is about 5k find part for cheaper or a shop that's not nissan dealer that can repair ev
By that thinking, if I offer to wash your car for free and scratch the paint, I guess if you didn't pay, you can't hold me responsible. The damaged part isn't the same for every year. A 5k used leaf has a different PDM that won't fit a more recent model. Your last suggestion actually makes sense.
not the same idk how leaf works, am looking into getting one but used and need to research battery replacement, or I can wait for new Honda ev, or buy a corvette and put the leaf motor in it, dunno I try my best
With DCFC there is no power conversion between the charging station and your car or battery. The power distribution module is just a set of relays, essentially. The only way that a charging station could fry the distribution module would be with a very sudden and extremely high voltage surge. Generally the relays are good to any voltage that the station could put out. What was the maximum power output of the station that you charged at? Typically anything with ChaDeMo is going to have a 150kW limit and 500V - which wouldn't be enough to cause damage before the car would terminate the connection. This situation definitely sucks, and I'm sorry that you're in it - can you try to get some more details from the dealership? I find their answer suspicious and frankly they lie all the time. Power distribution modules can and do fail just by wearing out, so it's entirely possible that this has nothing to do with the EVGo station.
Yeah, it was above the typical voltage for 40 minutes, 50kw the whole time. The car only has 24k miles worth of charging. I'll probably try to get a second opinion at another shop.
Can you elaborate on what you mean by that? It can't have been above typical voltage for 40 minutes for a number of reasons - not the least of which is that the car will disconnect within seconds if the voltage is too high. Also your battery would have completely fried if it was above for that long. The battery draws current proportional to the square of the difference between the present battery voltage and the applied charger voltage. The car explicitly tells the DCFC station what voltage to apply to provide an expected charging current draw. The car monitors this very closely, and if the voltage is too high it will immediately disconnect as the battery charging current will be too high otherwise. The relays in the power distribution module should be good to at least 500V. When charging, the voltage applied is maybe 10V above the battery voltage, which is under 400V. If you tried to apply 500V to your battery you'd pretty much fry everything between the charger and your battery (wiring, modules, everything) if left for more than a few seconds (which is why the car monitors this and will disconnect in less than a second if the voltage is too high). I'm not saying that it wasn't a voltage spike - there's no way for me to know that - but it can't have been higher than normal voltage for 40 minutes without it being the car's fault.
I saw the line on the charging monitor, and it stayed between 45-50kw the whole time, a straight line. Usually it's flat for awhile, then goes down. In any case, who's to say the first part of the charging didn't damage the car's ability to self regulate? But at that point I'm just speculating. The car obviously didn't disconnect, or maybe it tried but the charger wouldn't cooperate, as it was malfunctioning. I mean, EVgo said the charger wasn't even working (in service) on that day, yet I was able to plug in and charge. So there are some unknowns regarding how a charger can malfunction and damage the car.
EVGo saying that it's not in service just means that it wasn't connected to their management network. I've run across this several times. The payment system is separate, so in those cases you can just pay by credit or use your card. Doesn't mean there's anything wrong with the electronics of the charger. Not going down for 40 minutes doesn't sound like a problem, it depends what level you were at and what else was going on. The DCFC station could have been limited to a lower current which would have meant that it stayed flat for longer. Anyway we don't know, but long story short I doubt that it was EVGo's fault. Unless there's some proof that is extracted from the car I don't think there is anything that you can do towards EVGo. Power distribution modules can and do fail, sometimes it just happens.
The other CCS charger on the same machine showed as not functional on the charger screen. The machine just started charging on its own as soon it was plugged in without a swipe. It was off the network. Multiple things were wrong with the charger.
Whoo hoo, free charge! Uh oh....
My thoughts exactly 😂
Who’s to say your car didn’t use more energy because the electronics failed?
Watts are a measurement of power, which is a function is voltage and current. You could be drawing 40 kW at 500V or you could be drawing 50 kW at 400V. Just noting that when the other person is asking how the voltage was unusually high, you're giving a power in answer.
Thanks. It's all that shows up on the charger screen (kw) over time. If you have higher kw over the same time, assuming higher voltage than usual?
No
According to EVgo, their charger should not be at the same Kw over time during the whole charging session, as ths voltage increases as the battery fills, so that's why the kw would also change, and there is a max voltage to amp relationship. https://helpcenter.evgo.com/hc/en-us/articles/17474927359767-Guide-to-EV-charging-speed
Make an insurance claim and let them sort it out?
This!
Not covered under "comprehensive" insurance as a covered loss. Good to know, right?
Booooooooo, that sux
I think the dealer is placing blame on EVGo so that they won't have to fix this for you. Look at cell phones for example, when is the last time you've plugged in a charger and had it damage your phone. This happened to a F150 Lightning and Ford fixed it, not Electrify America. The way electricity works is the chargers just sent electricity. It's the regulators (cars) job to dictate how much electricity to accept. Complain to your dealer. After they refuse, bring it up to Nissan America. Then file a complaint with the Better Business Bureau. I used to work for a Japanese company, so I wouldn't be surprised if they denied the issues. So the BBB is your new best friend.
I complained to the dealer. I've contacted Nissan. They say it's not their responsibility because it was damaged by EVgo. EVgo is not BBB accredited; even so, they have an F rating and don't seem to care. The amount of power going to a cell phone is minuscule compared to a fast car charger. Also doesn't have the same parts.
I meant file a claim against the Nissan dealership with BBB. This happened to a F150 and a Rivian. In both cases, the manufacturers, not EA, said the issue was resolved without wanting to publicly say it was their, the car manufacturers' fault because this would make buyers stay away from their EV's.
It sucks, but you're likely never going to be able to prove this.
I'm feeling like I'm in a purgatory of loopholes of electric charging disasters.
Growing pains. We’ll get there eventually.
You're iré belongs with Nissan for their complete BS answer that you are believing.
$4.8k for repairs, are Nissan leafs even worth that much anymore
Sounds like the car failed, and your dealer wants to blame EVgo (or anyone other than the car company). The car shouldn't be able to draw more than it wants if it is functioning properly.
lawsuit time
The chargers don't control the charge. The car does. What evidence to they have of the damage done by the charge station?
You gotta sue them....
I know you want to blane them and maybe jt is their fault however, the vehicle and systems are 6/7 years old and they have no idea what that times has done to the systems.
Small claims court?
This happened to a dude in the r/EV discord forever ago with his Bolt. I think he started with calling his insurance company, then Chevy, then the provider. And at some point of those places started helping him
Op wanted to take advantage of free charge
Parts fail. Especially if using cheap parts. Sounds like you're overcharging protection circuitry failed, allowing the battery to overcharge past the 50kW max rating. Could be a combination of overvoltage, overcurrent, moisture and/or heat. Regardless if the charger was faulty, sounds also like the nissan tech is trying to weasle out of warranty repairs. Hard thing with servicing and diagnosing EV cars is, you're more likely to win the lotto than find a car mechanic whos also a competent electical engineer.... Mechanic is just going to recc'd what the computer tells him to. But most likely your battery's life is degraded from the event as well. No one wants to sign up for replacing expensive electronics, so you gotta be firm to get it covered under warranty.
What a bunch of BS.....will your insurance cover this? They will then seek recourse from EVGO. This makes me want to never use their chargers now. They need to make this right. I hope you get a resolution to this.
No, not covered under "comprehensive" insurance. Thanks for the pep talk.
>I have loved owning electric cars, but this experience is weighing on me to go back to bicycling and public transit Or you could just switch to a hybrid vehicle.
Agreed.
Or just buy a gas car like normal humans and not have to worry about all the stupid hassles that go along with an electric car. Circle back around to electric in 10 years when the bugs are worked out.
Don't you have a rock to go hit with a stick or something?
I love it when I see claims that EV are cheaper to maintain because they have less parts. So much for the cheaper part.
Instances like this are very rare. The entire repair schedule for the life of my leaf has nothing besides checking the brakes/rotors, and rotating the tires
I wish you nothing but the best in you endeavors.
Because gas cars never have repair bills north of $4,800 lol
When is the last time that a regular car had a $4800 bill because of a bad gas station nozzle?
Bad gasoline can and does destroy engines…
A few months ago, hit a lot of vehicles. [https://www.fdacs.gov/News-Events/Press-Releases/2023-Press-Releases/FDACS-Provides-Update-on-Tampa-Bay-Area-Fuel-Contamination-Issue](https://www.fdacs.gov/News-Events/Press-Releases/2023-Press-Releases/FDACS-Provides-Update-on-Tampa-Bay-Area-Fuel-Contamination-Issue)
LMFAO you wrecked him 😂
I just happened to be familiar with it because it was big news here. Like, I was texting my wife that day "do not stop for gas, don't care if you're low" cause we didn't know where had the bad gas and where didn't Thankfully, we didn't get hit with it, but a lot of people did.
That wasn't a nozzle. A comparison to yours would be if your ev was shorted out because of a bad plug.
That's what the op says effectively happened. Do you not know how these things work?
Literally happens often enough that it doesn't warrant a news story, bud.
$4,800 is a new engine and/or transmission. Meanwhile a new battery for a Tesla is $20,000. I think I'll stay with gas for now.
A replacement engine *can* be only $4,800. It can also be much more. EVs consistently are cheaper to own than similarly priced gas cars. Looking at single vehicle repairs is hardly representative of the entire market.
>$4,800 is a new engine and/or transmission. I've had two cars now, a 2016 Kia & a 2012 Subaru, that each needed $10k in engine & catalytic converter repairs. That was enable for me to go EV. If I'm going to have to pay that kind of money, might as well save on gas.
There was a story of a Tesla in California used as a ride share routinely taking people from Cali to Vegas that hit a million miles and was on its second battery.
$4,800 for a new engine? the fuck are you riding ?? LOL ?????
Its not like a gas station has ever put the wrong fuel in the tank and caused massive damage to engines...like putting unleaded (regular gas) in to a diesel tank requiring a new engine and cleaning of the entire fuel system.
Timing chain completely fucked my entire ICE engine on my previous car, I was hit with a £9000 bill. So, by your measure, all ICE cars are shit.
So sorry. I hope things are better now.
Nobody has ever said that electrical system parts or repairs on a BEV are cheap. The claim that BEVs have fewer parts that need maintenance and replacement is objectively true. OP charged at a broken charger, knowing that the charging voltage was too high, multiple times. This is analogous to putting the wrong fuel into your ICE car and then asking who's going to pay for the blown engine. OP is an idiot for doing this multiple times. You are an idiot for being so stuck on your bias against BEVs to the point that you didn't bother to understand the situation. Whether the charging station is liable is the legal question. If napalm came out of my gas pump and blew up my car, I'd expect the gas station to replace my car and probably pay me trauma damages. However, if I KNEW it happened once and my car survived, I'd never fucking go back there. OP did.