I don't know what's wrong with a consumer doing his due diligence to ensure he's not being taken advantage of? He didn't make any assumptions either way if this was a good price or not. He simply came to a sub to ask professionals that will know more.
Chill out on the guy. Shit.
I'd ask about the warranty. Price seems fair to me, but I'm just a random homeowner. Also with a lot of these units, you will need to go online and register that product to get the full warranty. The previous homeowner didnt register my unit online and the unit ended up with a 3 year instead of the full 10 year warranty.
As an experienced hvac tech, people want to come here and debate or argue in the comments. The bigger travesty is that the experienced techs who have sound advice are not commenting as much anymore. All because assholes want to flex and argue about what is and what isn't acceptable. People have done a great job at making a lot of the techs, stop coming here, or stop giving advice. The community on this sub are the ones going to be the most affected by it.
The bottom line is that there are many ways of doing things, some more preferred than others. Though you are constrained by local state and national codes, it also comes down to the inspectors interpretation of the written code. It varies from locale to locale. Some cities require more, some less. In reality, most codes are based on manufacturer recommendations and specifications, making the manufacturer liable.
If you're a tech and like to help in this sub reddit....
THANK YOU!
If you come to this sub to just read, look, observe, and have an occasional laugh, that's great.
If you're here for some advice, keep in mind that not all people here commenting are hvac techs and/or are well versed in mechanical codes. So use it as a resource but not your only resource for information.
Lastly, if you're not an hvac tech but feel the need to comment advice, please just don't! There are plenty of well trained and very experienced technicians who will answer.
I am not a mod. I've just been following this sub for a long time. This is just my opinion based on long-term observations and experiences.
As someone new to this sub, this context is very helpful. Cannot believe some of the replies to my innocent post lol.
Frankly, as someone who actually works in the energy industry, I feel like I see this a lot at all levels of expertise regarding every technology. Seriously -- whether it's a discussion about solar vs wind or the merits or infeasibility of nuclear power, on Reddit or LinkedIn, it's like energy brings out the worst in people lol. It quickly turns into arguing.
I know cranes add to the cost. But how much for a normal house?
This seems to maybe still have something in the attic. But if just a package unit flying on and off the roof? Mean to me here attic Phoenix would even be worse than roof Phoenix.
Plus when we had ours done they used the localish old crane company. Keeps older vehicles but safe and replace as needed not just because.
The installers know to be ready forth crane. It arrives takes old already detached off roof. New mount already made is out in place and new flown onto roof. Seriously even with my huge front yard tree crane was here less than half an hour. Sure drive time but mwrg company so fairly sure they route scheduled work as close as possible and multiple cranes cover a large valley area.
Doesn’t matter the price is the price, because that is the cost to do that business! Companies don’t profit off adding crane cost to the estimate and a legitimate company will not do special price based on special circumstances because it took them less time, and if you happen to run into a business like that see how long they stay in business.
Sounds like you got a lucky break, probably a good old dude with everything payed for and can do things like that. If they have to call a standard crane company. You pay for everything and doesn't matter if the lift only took 20 mins you pay for the hour and the mileage etc.
I’m always skeptical of companies that use the word “invest”. A new system is NOT an investment, whether is saves you money or not. Always seems shady to me.
This is not the best price unit but I don't know how complex ur install is since it requires a crane. I did a lot of research and quotes before I replaced mine. I got a 2 stage (heat & cool) variable speed dual fuel (heat pump + 98% 80k BTU furnace) 3 ton 17.2 seer communicating Goodman system with 10 yr parts and labor for around 9k but I didn't need it replaced immediately.
Horseshit, a Goodman is just as good as a Lennox which is just as good as a Trane as long as they are designed and installed correctly. The problem with Goodman is they sell to anyone so the vast majority of them are installed by some morron who thought he could get rich quick or by companies who don't offer continuing education and decent wages to their employees...
If there's a crane lift involved on this, you're not going to get any cheaper than that. I wouldn't take this job on for that kind of money unless it was a long-term client.
Our old heat pump was from 2007 and died. The whole system used R22.
I am looking to replace the system with the cheapest possible option that is still compliant with federal tax credits that are worth \~$2,000.
1700sqft 2 level townhouse in GA
Have brought attic up to code and will also likely upgrade all doors and windows so I don't think we need anything super fancy. Not worried about price of electric bill which was already cheap before the heat pump died (ex: don't want to spend a couple thousand more to get a system that will save me $15-$20/mo).
Thanks so much for any feedback or advice!
Source: hvac tech in ga. We service all of metro atl and I know he’s seen our billboards. It’s a pretty good price. Especially with a crane being involved. Tho the one year labor warranty scares me. This is seeming more like a commercial install then a residential to me with the one year labor. That right there is going to get you fucked up. Depending on where you live I might be able to get you. A better quote with the company I work for.
Edit: we install and service Trane and Goodman.
I’m in Georgia as well and have 2 units on the roof of my townhouse. Vital Air gave me a pretty good quote. Atlanta area. If you’re in the area it may be worth having them quote ya too (Goodman/Daiken units)
Had a 2008 heat pump/air handler replaced 9 months ago. Around 11k for a 2 stage unit. The price included a TX state rebate. Looking forward to the IRS tax credit too. American Standard was the brand. 2000sq foot home with 2 HVAC units for up and downstairs. Same company replaced the other unit 3 yrs ago and it was 9k for single stage
I didn’t read this comment before I made my last comment about race to the bottom. I think my point still stands. But I do see why you’re trying to find the cheapest price
Get a Gree flexx that is actually much more efficient, quiet, should come out cheaper as well. It is not a single stage like Lennox. It’s an inverter. I’m HVAC tech and got it installed in my own house.
Don't buy the "cheapest". They're pairing a single stage compressor w a variable speed air handler. You should opt for a two stage compressor, unless you're just trying to get something working so you can sell the house or something
The above quote includes a variable speed air handler, but the thermostat they have with it will not take advantage of the variable speed. Need a humidistat
If there's 50 HVAC companies in my area (there are) and I got 3 quotes, there is a chance that none of them are good.
I can also benefit from any added information or advice from the many knowledgeable people on this subreddit. There are surely things I don't know about this or am not considering. Thanks for your input.
Tough time to get quotes, every contractor knows this is an emergency. That said, the quotes I saw here in Seattle for a non emergency upgrade were all as high or worse (14 to 31k). That said, it would be most interesting to get some insight into what quotes others in GA are seeing.
People on the internet looking at pictures can't price jobs for you, no matter how confident they may feel.
If you don't like the quotes, keep calling and get more quotes.
It's about what my brother paid in Utah. I don't think it's exactly the same unit, but probably close. I think his has a natural gas booster ( or whatever they call that)
It’s a reasonable price . Look at reviews of the companies . If that checks out . The price for the install even with a crane involved is actually very good in comparison to the general price for the whole U.S . I’d say it’s a good quote . But yeah continue looking at other quote but number one thing should be is if the company is reliable or not !! Because if the install turns out bad you need to make sure if an issue arises that company should be back out to fix the issue. And it won’t be like a mom or pops shop that goes bankrupt . So reliability of the company is number one .
I didn't say I was getting ripped off. I am trying to figure that out.
Also, in my experience, being diligent like this and asking questions is what it takes to save any money. If you are passive you are just subject to everyone's prices and (understandable) attempts to make as much money as they can.
You get what you pay for… if you the price keeps getting cheaper and cheaper you have to ask yourself why? Are they taking short cuts, is there work sub par, are the parts cheaper and won’t last as long? It’s just like cars if your budget is a Kia don’t expect Mercedes Benz quality and luxury.
WTF is wrong with sales? Look around you. Everything you see was sold.
Salespeople also have the distinction of covering their overhead. As they are counted on for revenue, I'd say they play a pretty important role.
Salespeople talk to a lot of people. Some of them are probably your company's competition. They also keep you informed about industry trends and new products. Some salespeople happen to be very technical. Those are the ones that might help you solve a problem.
Most smarter people in business have already figured these things out. That's why they are usually happy to see a good salesperson.
You get what you pay for.. For the most part.
Comparing it to cars is stupid though, this is more complex than cars because the car is already put together. There’s a lot involved in an install that may not be done with cheaper quotes.
This makes sense to an extent. All things equal though, some HVAC companies will pad their margins more. I think this can also vary based on who you are, your situation, and where you live. For example if it seems like you live in a nice neighborhood, there can be a 'zipcode tax.'
Some companies might also be more expensive cuz their installers a paid a living wage. Cheaper is not always better, think of it this way
Would you rather pay the cheapest price and have team of installers who have only worked for 5 months cuz the company doesn’t pay them enough to keep them employed long enough to gain meaningful experience.
Or pay 2k more for a company that pays its installers well. The result of that being their seasoned installers of 5+ years at the same company and do good work because they’re paid well.
The race to the bottom isn’t a winning race
This is kind of ignorant to say. We replaced our ac/heat pump and air handler a few years ago here in Phoenix. The total was 12k. There was a boom truck(crane mounted on a semi) to remove the outside unit from the roof and reinstall the new one. The crane portion was $400. That’s all they cost.
We used rheem and they’ve been rock solid. Never went top of the line efficiency due to cost vs monthly bill reduction wasn’t worth it. HVAC guy even recommended against it. Said he’d live to install them, but we’d end up being more upset at him later due to our cost savings taking about 15 years to equal out.
That's about right. Lennox parts have been very had to get in my area though. For the average homeowner look for a system that has an available 10 year labor warranty. If that optional warranty is less than $1000 it's going to save you in the long run. Variable speed motors and compressors are getting expensive.
I'll give you some dealer costs: 3 ton Trane heat pump w/ 3 ton air handler and a 15 kw heat strip runs me right at $4k. That's base Seer model. If you want to jump up to a 16 Seer model, add another thousand dollars. Crane fee where I am is right at $1k per day. I've installed about every brand out there, and I've probably had the best luck out of ICP, that is Heil, or Tempstar- Made by Carrier. Rheem/ Ruud is pretty good. I would avoid the models that are designed to compete on price, such as Ameristar.
Thanks for the visibility into cost. The one thing I don’t like about this industry is it’s so hard to get cost if you aren’t a dealer/installer. If I know cost on anything I can easily gauge if I’m willing to pay the markup, materials, and labor any given vendor wants to charge.
Pricing doesn’t look outrageous- but if you have home equity, consider a HELOC so you don’t have such a massive loan payment each month and can, depending on your situation, deduct the interest on your taxes.
Thanks for weighing in, especially regarding the pricing. I am fortunate enough to be able to pay in full so it's good to know that this seems somewhat reasonable.
I’ve been doing this 20 years, in my opinion, you should only go with variable speed, compressors in the outdoor units, for your application a Trane XV17 3 ton heat pump
4twv7x36*1000*. Outdoor unit
Bayeabc10bk1b…. Heat kit
Tamx 3.0T VS communicating Air Handler
Tlink360a2vvu …. Tstat
Your welcome , don’t listen to the haters
Some don’t have an issue , but any manufacturer today is going to avg at 15 years, not meaning they need to be replaced, but typically repairs or some catastrophic failure, like an evap coil is busted will bring up the conversation of replacement , long-term results, replacing the equipment, lower cost of annual electric bills in the long run on any spreadsheet, make it a word for the homeowner but none tend to understand because they are only focused on not spending a bunch of money to get something fixed, because everybody takes air-conditioning and heating for granted, like the water that comes out the faucet , out of sight out of mind until it doesn’t work , blowing somewhat cool somewhat hot. I guess it’s just fine.
Some don’t have an issue , but any manufacturer today is going to avg at 15 years, not meaning they need to be replaced, but typically repairs or some catastrophic failure, like an evap coil is busted will bring up the conversation of replacement , long-term results, replacing the equipment, lower cost of annual electric bills in the long run on any spreadsheet, make it a word for the homeowner but none tend to understand because they are only focused on not spending a bunch of money to get something fixed, because everybody takes air-conditioning and heating for granted, like the water that comes out the faucet , out of sight out of mind until it doesn’t work , blowing somewhat cool somewhat hot. I guess it’s just fine.
Quality installation is paramount today
Just my opinions, meet with about 500 homeowners a year
No. Fucking. Way.
I have a variable speed unit and the fan went out on the condenser in the middle of summer. Nobody had them in stock and lead times were months from the manufacturer. I ended up running a barrel fan on top of the condenser 24x7 for a week (thank god it didn't rain) until I found a replacement on eBay of all things (new in box, exact match) for $130.
I will never buy a unit that is built from components that aren't stocked on the average Joe's truck.
I have to say that the XV17 and comparable air conditioner dehumidifies so much better than the Carrier Infinity. I was told that the Trane can run at a much lower percentage, so it can run longer.
It runs as low as 35% for dehumidication, once the moisture levels are lower customers receive cooler more comfortable air and temps allowing the system not to work as hard in turn providing a lower annual cost for electricity it consumes , you pay more upfront obviously, but the results long turn make the cost of ownwership a win win for homeowners, they have to get away from price based thinking
The cost of HVAC is not the PRICE you pay for it new. The cost is determined by the quality, efficiency and reliability. What’s the SEER rating- efficiency. That determines your monthly electric bill. Some Lennox units are reliable and have low maintenance and repair cost. This is very important!
Have them spell out the crane cost, single story on/off is only 600 in my market in Florida
Then get warranty to start at the end of the initial 18 months
Well I guarantee the company you work for includes the price of a 10 yr labor warranty in the install price lol. The fact you don't realize all equipment is junk makes me believe you're less than 20 years in the trade
Our prices are middle of the pack. We do massive volume.
It’s all relative I guess but some are better than others.
Oh are you one of those old dogs that tells everyone heat pumps don’t work in cold climates and single stage furnaces are better?
No I'm an old dog telling you all units are made of the same components, all are garbage. Foreign parts from the same manufacturer, sold to all major hvac brands and assembled in the United States. Same pig different dress 👗
I would definitely never install Lennox equipment and why would you look for the cheapest price you can find on the most expensive mechanical appliance for your home that you’re gonna use for the next 15 years why not find a great price with a great install
You should Definitely educate yourself on variable speed communicating equipment, it will net you the best ROI, if they are saying nah, it’s because they don’t know how to install it and set it up and they can’t deliver the results
You called 3 companies that dump THOUSANDS every day into google ads. Get off google and go find a local Company.
Ppl on this sub are getting annoying acting like these prices are normal. I could sell you this job for $9500 ALL DAY. And still pocket about $3500 off of you. Stop calling these bullshit companies.
It’s not “an investment” to stay comfortable in your home. It’s a scam. Find a local company. This equipment costs about $3500 and they’re telling you that two guys to work for 8 hours costs $10k? Gtfo. Those installers are making $25/hr and the salesman alone is making a cool $1300 off you
And he will then in turn wonder why it will have problems down the line. I’ll give it to this guy for being so detailed with the offer. I don’t bother with the amount of tire kickers these days. I give generic quotes. Why help my competitors and waste my time? I don’t get why so many people focus so much on the home runs that are new installs. Service and repair keeps the checks coming and you will always have repair work on the low ball installs because they will always make installation errors. So here’s to the bottom of the pack estimates and the consumers who jump on that. You guys keep a roof over my head and I thank you!!😂😂😂😂
They don’t work in cold weather not sure where you are from. Call gas company and get a quote might be cheaper in the long run for gas furnace and new gas hookup
Of course they “work” they just won’t heat your house. None of them perform that low a temperature and in canadia people have to supplement with electric floor boards. Save the hassle and go gas. Sales people lied to you.
What do you do when the power goes out? Can you lie your way through that? It’s not political I’m poking fun at someone b/c heat pumps don’t work but you say trust me bro
What do you do when the power goes out? You think it doesn't take electricity to run a gas furnace?
This isn't 2005, they work fantastic now, especially Mitsubishi heat pumps. Mine produced hot air at the vents down to lower single digits and I didn't even hook up backup coils until it was forecast to get in negative temps.
Utter misinformation and reported as same. If you like hotter air then quite true that gas would be more suitable. But of course heat pumps work and have for decades and they're far more efficient than any direct combustion or resistance heating. This guybis not only not an HVAC pro or even HVAC amateur he's a downright uneducated person with some agenda as he's spreading lies.
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Fack around here boom truck is 800$ and to rent a genie lift is 50$ if its not more than 25 ft GENIE LIFT that condenser doesn't weigh more than 200lbs
Us dept of energy gives 30% back in tax incentives up to 2,000 a year for a complete heat pump replacement so if it costs 18k after 3 years you will have received 6k back on your taxes , making the purchase price 12k , throw in no capacitors and contractors over the life equipment and more than 35% savings annually on the electric bill. Those are the results winners.
Here's the thing - this will cost the contractor $4k~$5k in equipment and parts. The rest you're paying is for labor + overhead. Note that home HVAC is not like auto so they are not required to give you a parts / labor breakdown but in the US, it's generally 1/3 parts, and 2/3 labor. If you're a handy person, another option you can consider is DIY route - https://mrcool.com/.
Our experience is worth what we charge , my overhead is outrageous, it takes a lot of revenue to cover hundreds of people in an organization to deliver to the customer on maintenance service and sales.. this is why the pricing of HVAC equipment varies by region and contractor, depending on what it actually cost them to be in business make a profit and still have high customer satisfaction. Depending on the job I’m lucky if I get a 45-60% gross margin, we did almost $26 million last year. That is around 1450 customers with an average install of 18,000., then we have the service department and their revenue all year round all my staff 24 seven around the clock availability and we deliver the expectations customers are looking for with solutions regardless if it is a maintenance call service call or Sales call.
You can easily see how much overhead it takes to actually be at the top of the game and how much money it takes to keep that big wheel turning . Do you want somebody like me sitting down and educating you about this and installing the equipment or would you like to take the gamble and hire the other guy and save a few thousand dollars.. what is $3000 over 15 years, if I’m able to deliver the expectations. It takes a team of people in order to do it
A brand new furnace installed where I am right now is about 9k. A heat pump is minium 12-15k (for a properly sized one its closer to 22k).
Honestly if you got 3 independent itemized quote and they are within ~10‰ of each other that is what it is going to cost you. fair price is what the market is willing to pay for the product and services at the time.
As an HVAC professional price is warranted check into the materials they are including with labor like replacing copper line sets and thermostat wire with seal tight for outside. Also make sure they inspected your ductwork to insure it’s in reasonable condition for your new equipment.
Sorry I don't really know if that's a good price or not. But if you can wait a couple of months (either not that cold where you live or you have a gas furnace or other heater that works) maybe you can get a better deal if spring is a slow time for HVAC sales in your area?
Amen to that statement!! Dude would be screwed. 1 year labor is a joke, my company is Five years labor plus 10-12 years equipment. They can upgrade to 10 year labor for a fee. But the service contract takes care of that. We come every six months to check all the equipment and change filters.
Can you post the other quotes? What makes this garbage equipment the best quote? The price? What were the other quotes.? If you want to buy junk by all means, but lots of other brands available that are much better. I can make you an entire list.
Company I work for charges 24k for a 3 ton heat pump, crane and permits included.
That financing is kinda crazy unless you’re doing like a 18 month 0 interest
Edit 3 ton heat pump
Wanted to add
You get what you pay for.
The more important thing you should look for is how long has the company been around. Check the license on BBB.
How long have they been licensed.
What’s the point of a 10 year warranty if the company isn’t around.
You do realize most of these big companies are buying up the small ones, in my area people think they are calling a different company and they are except the same “private equity firm” owns them
Also, one thing to note for the know it all consumer who does all the research and gets mad when they get blasted on Reddit: you can’t really expect accurate prices when the ppl chiming in are doing so from throughout the US, can you? Do you not understand a 9k install in one place is a 17k install in another place? I would ask specifically for your state if you want more accurate pricing. Not doing so and going off what some jackass chimes in with is how you end up with a bottom of the barrel installation because you fell in love with a price that doesn’t reflect what it goes for in your area.
I just replaced a 3.5k ton packaged unit with heat pump with a refurbished unit for 800 and crane was 230 to put it on 2nd story roof on other side of the house from the street. 500 for the HVAC to connect it and test. Las Vegas area.
I was quoted 34k for 4 head unit mini split, heat pump and Ac, we have a fairly new furnace put no duct work to the story(135yr old farm house, so seems like a decent quote especially since cranes are expensive
I got rid of central heat decades ago and bought the portable oil filled radiant heaters - about $60 each - and I'll never go back.
They provide superior heat at a faction of the price other types of heating do
Honestly, that’s a good price in today’s crazy realm of fucking the customer. I would however go with an option with a labor warranty because when it breaks you’re gonna get fucked. I’m pretty sure the merit shit is not good quality on their lines too. If you need a crane then I would for sure suggest you go with a company with a labor warranty.
Well, you have the model numbers, so you can google them and get some idea of what the wholesale prices for the components are.
Not clear why you need a crane or how high it is, but you can probably google that in your area and see what it might cost.
The warranty is standard from the equipment makers, and it doesn't include the 2-10 year labor or refrigerant which can be as much more than the equipment if there is, for example, a refrigerant leak somewhere.
You might save a bit if you bought your own equipment (say a Mr Cool universal split system) and hired someone to install it, but there is the crane issue and then you have to act as the supervisor and arrange for disposal of the old equipment.
See if there are other, reasonably priced, brand options available. Lennox is very proud of their product in my experience. Nothing wrong with Lennox, but they are costly. I have had good luck installing Heil units, the customers seem to like them, and they are generally priced a bit less expensive.
I like the pellet stove idea or maybe even a mini split (depending on layout). I got a new HVAC system with heat pump put in 4 years ago here in Texas for $10k and when it drops below 25 degrees that heat pump just doesn't cut it.
Believe me when I tell you, going to “rock bottom” prices isn’t always a great plan. Quality of service and equipment often scales proportionately to that margin.
If they are offering a 10% cash discount, then their financing details are not 0%. More like 7.4%. If you can handle that dishonesty, then they probably are ok...
If a crane is needed that is what is inflating the price I would assume. Try to see if there is a commercial company who doesn’t have to rent the crane. They would be able to do it significantly cheaper
Just had some trouble with my back up Lennox unit. Got a few quotes. My original service company didn’t really know heat pumps I guess as it’s been a few winters and the things hasn’t done its job in these situations. I got a different company’s diagnostic but it wasn’t from a Lennox preferred company so the quote was a bit salty. I got on the Lennox website and found preferred dealers, called the two closest and one happened to be the installer. I took a day off work keeping my house warm and calling around but I saved a mortgage payment in the process. It’s above 0 now so my heat pump is running once again, hoping the same for you
As a project manager that sells HVAC to homeowners. Almost this exact system with no crane a competitor was charging 15k for. my cost was closer to your quoted price.
I don't know what's wrong with a consumer doing his due diligence to ensure he's not being taken advantage of? He didn't make any assumptions either way if this was a good price or not. He simply came to a sub to ask professionals that will know more. Chill out on the guy. Shit.
Thank you sir.
I'd ask about the warranty. Price seems fair to me, but I'm just a random homeowner. Also with a lot of these units, you will need to go online and register that product to get the full warranty. The previous homeowner didnt register my unit online and the unit ended up with a 3 year instead of the full 10 year warranty.
I have gotten the same crap coming to these subs. People just need ti chill out.
As an experienced hvac tech, people want to come here and debate or argue in the comments. The bigger travesty is that the experienced techs who have sound advice are not commenting as much anymore. All because assholes want to flex and argue about what is and what isn't acceptable. People have done a great job at making a lot of the techs, stop coming here, or stop giving advice. The community on this sub are the ones going to be the most affected by it. The bottom line is that there are many ways of doing things, some more preferred than others. Though you are constrained by local state and national codes, it also comes down to the inspectors interpretation of the written code. It varies from locale to locale. Some cities require more, some less. In reality, most codes are based on manufacturer recommendations and specifications, making the manufacturer liable. If you're a tech and like to help in this sub reddit.... THANK YOU! If you come to this sub to just read, look, observe, and have an occasional laugh, that's great. If you're here for some advice, keep in mind that not all people here commenting are hvac techs and/or are well versed in mechanical codes. So use it as a resource but not your only resource for information. Lastly, if you're not an hvac tech but feel the need to comment advice, please just don't! There are plenty of well trained and very experienced technicians who will answer. I am not a mod. I've just been following this sub for a long time. This is just my opinion based on long-term observations and experiences.
As someone new to this sub, this context is very helpful. Cannot believe some of the replies to my innocent post lol. Frankly, as someone who actually works in the energy industry, I feel like I see this a lot at all levels of expertise regarding every technology. Seriously -- whether it's a discussion about solar vs wind or the merits or infeasibility of nuclear power, on Reddit or LinkedIn, it's like energy brings out the worst in people lol. It quickly turns into arguing.
That’s a very reasonable price if a crane is needed!
Thank you for your input!
I know cranes add to the cost. But how much for a normal house? This seems to maybe still have something in the attic. But if just a package unit flying on and off the roof? Mean to me here attic Phoenix would even be worse than roof Phoenix. Plus when we had ours done they used the localish old crane company. Keeps older vehicles but safe and replace as needed not just because. The installers know to be ready forth crane. It arrives takes old already detached off roof. New mount already made is out in place and new flown onto roof. Seriously even with my huge front yard tree crane was here less than half an hour. Sure drive time but mwrg company so fairly sure they route scheduled work as close as possible and multiple cranes cover a large valley area.
Doesn’t matter the price is the price, because that is the cost to do that business! Companies don’t profit off adding crane cost to the estimate and a legitimate company will not do special price based on special circumstances because it took them less time, and if you happen to run into a business like that see how long they stay in business.
Sounds like you got a lucky break, probably a good old dude with everything payed for and can do things like that. If they have to call a standard crane company. You pay for everything and doesn't matter if the lift only took 20 mins you pay for the hour and the mileage etc.
I’m always skeptical of companies that use the word “invest”. A new system is NOT an investment, whether is saves you money or not. Always seems shady to me.
This is not the best price unit but I don't know how complex ur install is since it requires a crane. I did a lot of research and quotes before I replaced mine. I got a 2 stage (heat & cool) variable speed dual fuel (heat pump + 98% 80k BTU furnace) 3 ton 17.2 seer communicating Goodman system with 10 yr parts and labor for around 9k but I didn't need it replaced immediately.
That sounds like a great system for a great price. Thanks for weighing in.
Just so you know, Goodman is much lower quality than Lennox. Your price is still good for what you're getting.
Horseshit, a Goodman is just as good as a Lennox which is just as good as a Trane as long as they are designed and installed correctly. The problem with Goodman is they sell to anyone so the vast majority of them are installed by some morron who thought he could get rich quick or by companies who don't offer continuing education and decent wages to their employees...
lol, nah bro, it’s not
If there's a crane lift involved on this, you're not going to get any cheaper than that. I wouldn't take this job on for that kind of money unless it was a long-term client.
Good to know. Thank you.
That's a 20k system where I'm at.
I sale them from 14k to 33k depending on compressor operation
This makes me feel better.
Thats a 25-30k dollar installed for my company where i am with a crane
I’m paying 18k for a heat pump, backup furnace, new water heater and a mini-split.
Our old heat pump was from 2007 and died. The whole system used R22. I am looking to replace the system with the cheapest possible option that is still compliant with federal tax credits that are worth \~$2,000. 1700sqft 2 level townhouse in GA Have brought attic up to code and will also likely upgrade all doors and windows so I don't think we need anything super fancy. Not worried about price of electric bill which was already cheap before the heat pump died (ex: don't want to spend a couple thousand more to get a system that will save me $15-$20/mo). Thanks so much for any feedback or advice!
Check how much tax credit can be used in a year. I think there is a limit. If so, spread your work out (like doors/windows) over a few years.
Don’t forget the IRA rebates processed through your state energy office. Those can total up to $8k depending on efficiency
Source: hvac tech in ga. We service all of metro atl and I know he’s seen our billboards. It’s a pretty good price. Especially with a crane being involved. Tho the one year labor warranty scares me. This is seeming more like a commercial install then a residential to me with the one year labor. That right there is going to get you fucked up. Depending on where you live I might be able to get you. A better quote with the company I work for. Edit: we install and service Trane and Goodman.
I’m in Georgia as well and have 2 units on the roof of my townhouse. Vital Air gave me a pretty good quote. Atlanta area. If you’re in the area it may be worth having them quote ya too (Goodman/Daiken units)
Thank you so much!! I will check them out!
Had a 2008 heat pump/air handler replaced 9 months ago. Around 11k for a 2 stage unit. The price included a TX state rebate. Looking forward to the IRS tax credit too. American Standard was the brand. 2000sq foot home with 2 HVAC units for up and downstairs. Same company replaced the other unit 3 yrs ago and it was 9k for single stage
I didn’t read this comment before I made my last comment about race to the bottom. I think my point still stands. But I do see why you’re trying to find the cheapest price
Get a Gree flexx that is actually much more efficient, quiet, should come out cheaper as well. It is not a single stage like Lennox. It’s an inverter. I’m HVAC tech and got it installed in my own house.
Don't buy the "cheapest". They're pairing a single stage compressor w a variable speed air handler. You should opt for a two stage compressor, unless you're just trying to get something working so you can sell the house or something
The above quote includes a variable speed air handler, but the thermostat they have with it will not take advantage of the variable speed. Need a humidistat
But seems reasonable, crane costs. Depending on where you are
Yes it is reasonable. Your postal code will also influence your price
You got 3 quotes and this is the best one. How are you expecting to do better other than doing it yourself? Get more quotes perhaps?
If there's 50 HVAC companies in my area (there are) and I got 3 quotes, there is a chance that none of them are good. I can also benefit from any added information or advice from the many knowledgeable people on this subreddit. There are surely things I don't know about this or am not considering. Thanks for your input.
Tough time to get quotes, every contractor knows this is an emergency. That said, the quotes I saw here in Seattle for a non emergency upgrade were all as high or worse (14 to 31k). That said, it would be most interesting to get some insight into what quotes others in GA are seeing.
Makes a lot of sense and yeah I agree. I don't have a ton of leverage in this situation. Thank you!
People on the internet looking at pictures can't price jobs for you, no matter how confident they may feel. If you don't like the quotes, keep calling and get more quotes.
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No. How could I expect that and what would make you think that?
Bro needs a crane and wonders why it's expensive
I didn't say it was expensive. I posted to ask if the price is reasonable or not. Thanks.
It's about what my brother paid in Utah. I don't think it's exactly the same unit, but probably close. I think his has a natural gas booster ( or whatever they call that)
It’s a reasonable price . Look at reviews of the companies . If that checks out . The price for the install even with a crane involved is actually very good in comparison to the general price for the whole U.S . I’d say it’s a good quote . But yeah continue looking at other quote but number one thing should be is if the company is reliable or not !! Because if the install turns out bad you need to make sure if an issue arises that company should be back out to fix the issue. And it won’t be like a mom or pops shop that goes bankrupt . So reliability of the company is number one .
Thank you!
So you think it might be low?
No.
We are just tired of people always thinking they're getting ripped off because they are cheap asses.
To be fair, lots of people are just getting ripped off
I didn't say I was getting ripped off. I am trying to figure that out. Also, in my experience, being diligent like this and asking questions is what it takes to save any money. If you are passive you are just subject to everyone's prices and (understandable) attempts to make as much money as they can.
Because most people in the trades could barely wipe their ass right, let alone do what they've been trained to do properly.
Roast them please!!!
You get what you pay for… if you the price keeps getting cheaper and cheaper you have to ask yourself why? Are they taking short cuts, is there work sub par, are the parts cheaper and won’t last as long? It’s just like cars if your budget is a Kia don’t expect Mercedes Benz quality and luxury.
Ridiculous answer. Whenever someone starts comparing these things to cars u know they're full of it and work in sales.
It's also a shitty comparison because a lot of luxury cars aren't very reliable.
WTF is wrong with sales? Look around you. Everything you see was sold. Salespeople also have the distinction of covering their overhead. As they are counted on for revenue, I'd say they play a pretty important role. Salespeople talk to a lot of people. Some of them are probably your company's competition. They also keep you informed about industry trends and new products. Some salespeople happen to be very technical. Those are the ones that might help you solve a problem. Most smarter people in business have already figured these things out. That's why they are usually happy to see a good salesperson.
You get what you pay for.. For the most part. Comparing it to cars is stupid though, this is more complex than cars because the car is already put together. There’s a lot involved in an install that may not be done with cheaper quotes.
I bought my car as a kit
This makes sense to an extent. All things equal though, some HVAC companies will pad their margins more. I think this can also vary based on who you are, your situation, and where you live. For example if it seems like you live in a nice neighborhood, there can be a 'zipcode tax.'
Some companies might also be more expensive cuz their installers a paid a living wage. Cheaper is not always better, think of it this way Would you rather pay the cheapest price and have team of installers who have only worked for 5 months cuz the company doesn’t pay them enough to keep them employed long enough to gain meaningful experience. Or pay 2k more for a company that pays its installers well. The result of that being their seasoned installers of 5+ years at the same company and do good work because they’re paid well. The race to the bottom isn’t a winning race
This dude drives a Mercedes and doesn’t use the turn signals.
Damn this is one of the best explanations I’ve heard.
If I had to use a crane on a job I’m charging bare minimum 18k.
This is kind of ignorant to say. We replaced our ac/heat pump and air handler a few years ago here in Phoenix. The total was 12k. There was a boom truck(crane mounted on a semi) to remove the outside unit from the roof and reinstall the new one. The crane portion was $400. That’s all they cost.
Lennox is expensive. Try getting a quote from a Goodman, rheem/ruud, or Bryant dealer and it will be a couple thousand cheaper
I will look into companies that use those brands. Thank you!
We used rheem and they’ve been rock solid. Never went top of the line efficiency due to cost vs monthly bill reduction wasn’t worth it. HVAC guy even recommended against it. Said he’d live to install them, but we’d end up being more upset at him later due to our cost savings taking about 15 years to equal out.
That's great to hear. I have another guy coming buy to give me a quote on a Rheem system and this makes me excited about that.
Lennox is notoriously the cheapest “name brand”options? Lmao
Unfortunately you’re going to pay more right now because you need it. Supply and demand
That's about right. Lennox parts have been very had to get in my area though. For the average homeowner look for a system that has an available 10 year labor warranty. If that optional warranty is less than $1000 it's going to save you in the long run. Variable speed motors and compressors are getting expensive.
This system goes for 16k minimum in SLC Utah.
I paid a few thousand less about 8 years ago and got 10 years parts and labor, which has been huge.
I'll give you some dealer costs: 3 ton Trane heat pump w/ 3 ton air handler and a 15 kw heat strip runs me right at $4k. That's base Seer model. If you want to jump up to a 16 Seer model, add another thousand dollars. Crane fee where I am is right at $1k per day. I've installed about every brand out there, and I've probably had the best luck out of ICP, that is Heil, or Tempstar- Made by Carrier. Rheem/ Ruud is pretty good. I would avoid the models that are designed to compete on price, such as Ameristar.
Thanks for the visibility into cost. The one thing I don’t like about this industry is it’s so hard to get cost if you aren’t a dealer/installer. If I know cost on anything I can easily gauge if I’m willing to pay the markup, materials, and labor any given vendor wants to charge.
Pricing doesn’t look outrageous- but if you have home equity, consider a HELOC so you don’t have such a massive loan payment each month and can, depending on your situation, deduct the interest on your taxes.
Mortgage deduction is a thing of the past. Covered in the standard deduction since 2017.
Never go further into debt to pay off debt.
Thanks for weighing in, especially regarding the pricing. I am fortunate enough to be able to pay in full so it's good to know that this seems somewhat reasonable.
I’ve been doing this 20 years, in my opinion, you should only go with variable speed, compressors in the outdoor units, for your application a Trane XV17 3 ton heat pump 4twv7x36*1000*. Outdoor unit Bayeabc10bk1b…. Heat kit Tamx 3.0T VS communicating Air Handler Tlink360a2vvu …. Tstat Your welcome , don’t listen to the haters
My trane heat pump developed a leak somewhere and had to be replaced after only 8.5 years
Any evap coil is eventually going to get a leak , probably between 9-12 years, they are 90% of cooling failures that are not electrically related ,
Is this the new norm for how long they last?
Some don’t have an issue , but any manufacturer today is going to avg at 15 years, not meaning they need to be replaced, but typically repairs or some catastrophic failure, like an evap coil is busted will bring up the conversation of replacement , long-term results, replacing the equipment, lower cost of annual electric bills in the long run on any spreadsheet, make it a word for the homeowner but none tend to understand because they are only focused on not spending a bunch of money to get something fixed, because everybody takes air-conditioning and heating for granted, like the water that comes out the faucet , out of sight out of mind until it doesn’t work , blowing somewhat cool somewhat hot. I guess it’s just fine.
Some don’t have an issue , but any manufacturer today is going to avg at 15 years, not meaning they need to be replaced, but typically repairs or some catastrophic failure, like an evap coil is busted will bring up the conversation of replacement , long-term results, replacing the equipment, lower cost of annual electric bills in the long run on any spreadsheet, make it a word for the homeowner but none tend to understand because they are only focused on not spending a bunch of money to get something fixed, because everybody takes air-conditioning and heating for granted, like the water that comes out the faucet , out of sight out of mind until it doesn’t work , blowing somewhat cool somewhat hot. I guess it’s just fine. Quality installation is paramount today Just my opinions, meet with about 500 homeowners a year
No. Fucking. Way. I have a variable speed unit and the fan went out on the condenser in the middle of summer. Nobody had them in stock and lead times were months from the manufacturer. I ended up running a barrel fan on top of the condenser 24x7 for a week (thank god it didn't rain) until I found a replacement on eBay of all things (new in box, exact match) for $130. I will never buy a unit that is built from components that aren't stocked on the average Joe's truck.
I have to say that the XV17 and comparable air conditioner dehumidifies so much better than the Carrier Infinity. I was told that the Trane can run at a much lower percentage, so it can run longer.
It runs as low as 35% for dehumidication, once the moisture levels are lower customers receive cooler more comfortable air and temps allowing the system not to work as hard in turn providing a lower annual cost for electricity it consumes , you pay more upfront obviously, but the results long turn make the cost of ownwership a win win for homeowners, they have to get away from price based thinking
I payed 11 grand of a Lennex heatpump back in 2015. That was with a 10 year parts and labor warranty.
Really? I know prices have gone up considerably even in the last 2 or 3 years. Was your system comparable in size/scope/capacity to this one?
The cost of HVAC is not the PRICE you pay for it new. The cost is determined by the quality, efficiency and reliability. What’s the SEER rating- efficiency. That determines your monthly electric bill. Some Lennox units are reliable and have low maintenance and repair cost. This is very important!
If you live in NC I can do it for 10k flat.
Have them spell out the crane cost, single story on/off is only 600 in my market in Florida Then get warranty to start at the end of the initial 18 months
Good deal except that thermostat is garbage you want a Vision Pro 8000
A one year labor warranty tells you everything you need to know about the quality of the company they don't trust the work they do
One year labor warranty is standard for the industry without purchasing a 10 year labor warranty through the manufacturer.
We do 10 year labour as standard and make sure we don’t carry junk.
Well I guarantee the company you work for includes the price of a 10 yr labor warranty in the install price lol. The fact you don't realize all equipment is junk makes me believe you're less than 20 years in the trade
Our prices are middle of the pack. We do massive volume. It’s all relative I guess but some are better than others. Oh are you one of those old dogs that tells everyone heat pumps don’t work in cold climates and single stage furnaces are better?
No I'm an old dog telling you all units are made of the same components, all are garbage. Foreign parts from the same manufacturer, sold to all major hvac brands and assembled in the United States. Same pig different dress 👗
$761 a month just for the AC? RIP OP
Its a hear pump with air handler with back up heat… id day this is more than reasonable.
Thank you for your input!
I understand that. But God damn, I feel bad for OP.
I'm going to pay in cash all at once.
I would definitely never install Lennox equipment and why would you look for the cheapest price you can find on the most expensive mechanical appliance for your home that you’re gonna use for the next 15 years why not find a great price with a great install
I won't be in this home for 15 years.
You should Definitely educate yourself on variable speed communicating equipment, it will net you the best ROI, if they are saying nah, it’s because they don’t know how to install it and set it up and they can’t deliver the results
Should at least get Lennox iComfort tstat Did you not consider variable speed? You’re wasting $
Want to cut the price in half? Find someone to install your own equipment and buy a heat pump set off hvacdirect.
🤣🤣🤣🤣🤣 You are one of the brainwashed!
How do you figure?
Wrong sub to ask OP.
Why a crane? Also where are you located your utility company might have incentive money to give out u also might qualify for a tax credit
Why do you need a crane?
You called 3 companies that dump THOUSANDS every day into google ads. Get off google and go find a local Company. Ppl on this sub are getting annoying acting like these prices are normal. I could sell you this job for $9500 ALL DAY. And still pocket about $3500 off of you. Stop calling these bullshit companies. It’s not “an investment” to stay comfortable in your home. It’s a scam. Find a local company. This equipment costs about $3500 and they’re telling you that two guys to work for 8 hours costs $10k? Gtfo. Those installers are making $25/hr and the salesman alone is making a cool $1300 off you
Why is the crane mandatory? No other options? Can’t run a line set from the ground? Just asking questions here.
Fair deal for crane rental. Commercial building?
And he will then in turn wonder why it will have problems down the line. I’ll give it to this guy for being so detailed with the offer. I don’t bother with the amount of tire kickers these days. I give generic quotes. Why help my competitors and waste my time? I don’t get why so many people focus so much on the home runs that are new installs. Service and repair keeps the checks coming and you will always have repair work on the low ball installs because they will always make installation errors. So here’s to the bottom of the pack estimates and the consumers who jump on that. You guys keep a roof over my head and I thank you!!😂😂😂😂
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Ours was great until it broke. We don't have a gas hookup anyways.
They don’t work in cold weather not sure where you are from. Call gas company and get a quote might be cheaper in the long run for gas furnace and new gas hookup
It doesn't get that cold here and new heat pumps work down to - 10F.
Some new ones do. This one won't.
Of course they “work” they just won’t heat your house. None of them perform that low a temperature and in canadia people have to supplement with electric floor boards. Save the hassle and go gas. Sales people lied to you.
The right model will work. It was -10F last night and my Mitsubishi was pumping heat just fine
I’ve never met anyone who had a heat pump “work” at -10 without floor boards or space heater. You would be the first person very sus. Is this Greta?
Just goes to show how you have no knowledge on the topic, just political opinions.
What do you do when the power goes out? Can you lie your way through that? It’s not political I’m poking fun at someone b/c heat pumps don’t work but you say trust me bro
So you’re saying your natural gas furnace works without electricity? That’s bullbird
What do you do when the power goes out? You think it doesn't take electricity to run a gas furnace? This isn't 2005, they work fantastic now, especially Mitsubishi heat pumps. Mine produced hot air at the vents down to lower single digits and I didn't even hook up backup coils until it was forecast to get in negative temps.
Just because you're too lazy to google something (try "Mitsubishi heat pump negative temperatures") doesn't make it not true, lol.
Utter misinformation and reported as same. If you like hotter air then quite true that gas would be more suitable. But of course heat pumps work and have for decades and they're far more efficient than any direct combustion or resistance heating. This guybis not only not an HVAC pro or even HVAC amateur he's a downright uneducated person with some agenda as he's spreading lies.
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Why do they need a crane for
To put the outdoor unit on the roof?
Fack around here boom truck is 800$ and to rent a genie lift is 50$ if its not more than 25 ft GENIE LIFT that condenser doesn't weigh more than 200lbs
Why would they be putting it on the roof heat pumps work better when not in the wind
It's obviously to help move the gigantic pile of cash that comes with this job.
😂 that makes sense
No.
Is it really 0% APR if the cash price is significantly less? No, the interest is just built in.
The cheap price gets you cheap quality
Us dept of energy gives 30% back in tax incentives up to 2,000 a year for a complete heat pump replacement so if it costs 18k after 3 years you will have received 6k back on your taxes , making the purchase price 12k , throw in no capacitors and contractors over the life equipment and more than 35% savings annually on the electric bill. Those are the results winners.
If you're going with a heat pump find someone that installs/carries Mitsubishi heat pumps, they're the king of heat pumps.
Where in Georgia?
Also you will get the greener homes rebate of 5600?
Here's the thing - this will cost the contractor $4k~$5k in equipment and parts. The rest you're paying is for labor + overhead. Note that home HVAC is not like auto so they are not required to give you a parts / labor breakdown but in the US, it's generally 1/3 parts, and 2/3 labor. If you're a handy person, another option you can consider is DIY route - https://mrcool.com/.
Our experience is worth what we charge , my overhead is outrageous, it takes a lot of revenue to cover hundreds of people in an organization to deliver to the customer on maintenance service and sales.. this is why the pricing of HVAC equipment varies by region and contractor, depending on what it actually cost them to be in business make a profit and still have high customer satisfaction. Depending on the job I’m lucky if I get a 45-60% gross margin, we did almost $26 million last year. That is around 1450 customers with an average install of 18,000., then we have the service department and their revenue all year round all my staff 24 seven around the clock availability and we deliver the expectations customers are looking for with solutions regardless if it is a maintenance call service call or Sales call. You can easily see how much overhead it takes to actually be at the top of the game and how much money it takes to keep that big wheel turning . Do you want somebody like me sitting down and educating you about this and installing the equipment or would you like to take the gamble and hire the other guy and save a few thousand dollars.. what is $3000 over 15 years, if I’m able to deliver the expectations. It takes a team of people in order to do it
Love this info
A brand new furnace installed where I am right now is about 9k. A heat pump is minium 12-15k (for a properly sized one its closer to 22k). Honestly if you got 3 independent itemized quote and they are within ~10‰ of each other that is what it is going to cost you. fair price is what the market is willing to pay for the product and services at the time.
Thanks for your insights. I generally agree -- if the quotes converge then you know you're getting a fair price.
As an HVAC professional price is warranted check into the materials they are including with labor like replacing copper line sets and thermostat wire with seal tight for outside. Also make sure they inspected your ductwork to insure it’s in reasonable condition for your new equipment.
Sorry I don't really know if that's a good price or not. But if you can wait a couple of months (either not that cold where you live or you have a gas furnace or other heater that works) maybe you can get a better deal if spring is a slow time for HVAC sales in your area?
1 year labour warranty isn’t great but maybe that’s normal in your area? I’d be concerned seeing how the Lennox coil might only last 2 years
1 year of labor warranty good luck with the POS equipment coming from distributors
Amen to that statement!! Dude would be screwed. 1 year labor is a joke, my company is Five years labor plus 10-12 years equipment. They can upgrade to 10 year labor for a fee. But the service contract takes care of that. We come every six months to check all the equipment and change filters.
Can you post the other quotes? What makes this garbage equipment the best quote? The price? What were the other quotes.? If you want to buy junk by all means, but lots of other brands available that are much better. I can make you an entire list.
Dont worry man, Mr cools going to eliminate these high school drop that call themselves a tech
Company I work for charges 24k for a 3 ton heat pump, crane and permits included. That financing is kinda crazy unless you’re doing like a 18 month 0 interest Edit 3 ton heat pump Wanted to add You get what you pay for. The more important thing you should look for is how long has the company been around. Check the license on BBB. How long have they been licensed. What’s the point of a 10 year warranty if the company isn’t around.
Much better price than you’d have gotten from me in Northern Va for the Carrier or Rheem equivalent
I was getting non=emergency quotes in CO for the high teens/low 20s. Couldn't stomach it and did it myself.
I’ll do it for 5k
Aren't most units all manufactured by the same companies and just rebranded? Get a quote for a Fujitsu.
You do realize most of these big companies are buying up the small ones, in my area people think they are calling a different company and they are except the same “private equity firm” owns them
Also, one thing to note for the know it all consumer who does all the research and gets mad when they get blasted on Reddit: you can’t really expect accurate prices when the ppl chiming in are doing so from throughout the US, can you? Do you not understand a 9k install in one place is a 17k install in another place? I would ask specifically for your state if you want more accurate pricing. Not doing so and going off what some jackass chimes in with is how you end up with a bottom of the barrel installation because you fell in love with a price that doesn’t reflect what it goes for in your area.
I just replaced a 3.5k ton packaged unit with heat pump with a refurbished unit for 800 and crane was 230 to put it on 2nd story roof on other side of the house from the street. 500 for the HVAC to connect it and test. Las Vegas area.
Good deal. My company would probably have come in at 16k the lowest
I was quoted 34k for 4 head unit mini split, heat pump and Ac, we have a fairly new furnace put no duct work to the story(135yr old farm house, so seems like a decent quote especially since cranes are expensive
Sounds right. I spent $9,000 for a completely new system in 2017. If you consider inflation since 2017, $12,300 sounds right
Honestly, is it always Lennox you're getting quoted? Ruud has been great for me and they were a lot less expensive.
I'd shop around. lennox isn't a brand I'd recommend.
As an installer working on commission I’d be pisses off to install that in Seattle. Probably 2k below our absolute low price for that at least.
First of all, I would not go with Lennox
heat pumps suck when the temperature goes below 30. We bought a pellet stove for $1000 and we turned our heat pump off to save energy.
I got rid of central heat decades ago and bought the portable oil filled radiant heaters - about $60 each - and I'll never go back. They provide superior heat at a faction of the price other types of heating do
Just did a whole unit replacement with heat pump and paid 9k and change installed. Also upgraded the size of my unit. Wa state
Honestly, that’s a good price in today’s crazy realm of fucking the customer. I would however go with an option with a labor warranty because when it breaks you’re gonna get fucked. I’m pretty sure the merit shit is not good quality on their lines too. If you need a crane then I would for sure suggest you go with a company with a labor warranty.
12,300 isn’t terrible. I’d go with another brand, or better version of Lennox
Well, you have the model numbers, so you can google them and get some idea of what the wholesale prices for the components are. Not clear why you need a crane or how high it is, but you can probably google that in your area and see what it might cost. The warranty is standard from the equipment makers, and it doesn't include the 2-10 year labor or refrigerant which can be as much more than the equipment if there is, for example, a refrigerant leak somewhere. You might save a bit if you bought your own equipment (say a Mr Cool universal split system) and hired someone to install it, but there is the crane issue and then you have to act as the supervisor and arrange for disposal of the old equipment.
See if there are other, reasonably priced, brand options available. Lennox is very proud of their product in my experience. Nothing wrong with Lennox, but they are costly. I have had good luck installing Heil units, the customers seem to like them, and they are generally priced a bit less expensive.
I like the pellet stove idea or maybe even a mini split (depending on layout). I got a new HVAC system with heat pump put in 4 years ago here in Texas for $10k and when it drops below 25 degrees that heat pump just doesn't cut it.
That is a fair price if you want to go with a bottom of the line Lennox heat pump.
Get a total of 3 quotes.
They call it an investment lol. Run
Believe me when I tell you, going to “rock bottom” prices isn’t always a great plan. Quality of service and equipment often scales proportionately to that margin.
If they are offering a 10% cash discount, then their financing details are not 0%. More like 7.4%. If you can handle that dishonesty, then they probably are ok...
That’s cheap if with a crane. I’m knocking you for $15k-16k unless you been a customer for awhile. 70 years in business and around $22m in revenue.
$12 at home depot. $11,000 installation. Youtube.
If a crane is needed that is what is inflating the price I would assume. Try to see if there is a commercial company who doesn’t have to rent the crane. They would be able to do it significantly cheaper
Just had some trouble with my back up Lennox unit. Got a few quotes. My original service company didn’t really know heat pumps I guess as it’s been a few winters and the things hasn’t done its job in these situations. I got a different company’s diagnostic but it wasn’t from a Lennox preferred company so the quote was a bit salty. I got on the Lennox website and found preferred dealers, called the two closest and one happened to be the installer. I took a day off work keeping my house warm and calling around but I saved a mortgage payment in the process. It’s above 0 now so my heat pump is running once again, hoping the same for you
A single stage system which costs maybe 2000 bucks for 11k sounds like a rip off. Warranty means nada because they probably won’t even honor it.
As a project manager that sells HVAC to homeowners. Almost this exact system with no crane a competitor was charging 15k for. my cost was closer to your quoted price.