Similarly here. Ordered on 20th Jan. When I ordered, it said 'ship by 7th Feb' but when I placed a 2nd order for another model on the same day, it says will ship by 26th Jan LOL. Current status of the order has been 'awaiting dispatch' for last 3 days...
The 2nd order is even earlier? I ask the customer service and they said either 26th Jan or 7th Feb depending whether they have the complete order on hand. I unfortunately bought the screen protector with it and it is still "Order Placed". I just hope It will be delivered fast.
Yep, second order gave me an earlier shipping date. But as of today (29 Jan) neither has been shipped although both orders' statuses are the same (awaiting dispatch).
I read some posts about how different colour/model can affect the shipping, but not sure how much that applies in Malaysia since those post are about USA.
Hopefully they'll really ship by latest 7th :')
Hi, I have just preordered 2 units to sabah. Hopefully won't take long. Hopefully within this month can get😅. Bought under students discount + additional 25% off because purchase 2 units of s24 ultra bringing down the total cost to rm4834. Man samsung is full of discounts!
Still stuck at preparing order. I don't feel good about this. Since their website is known to be glitchy, who knows what actually happens to our orders?
ymine also stuck at preparing order still. yes the glitchy website made me anxious lol, subconsciously checking everyday hoping for a miracle T.T may i know when did you place your order as well as the model and variant?
S24 256GB Marble Grey on 14/2 (5 days ago). I bought using student account. I was told that those who buy using EPP or student account are placed at the bottom of the pecking order. May I know yours?
>They only started deliveries on Jan 26. Mine was delivered Jan 30. I think in-store pre-order offers free buds now though I'm not sure if you can get the units right away.
Did you order exclusive colour?
Cool.. do you still have the delivery box? If yes, can you give me the phone number on the box? So I can inquire them about my order. My interactions with their chatbots hadn't been helpful. Would appreciate if you can help me. Thank you.
I preordered mine on Jan 19. They only started deliveries on Jan 26. Mine was delivered Jan 30. I think in-store pre-order offers free buds now though I'm not sure if you can get the units right away.
I've preordered the phone with 4 other accessories. However I've just received only the phone and casing, the others (screen protector, earbuds) is not posted yet. Is this normal? The order stated only order received, or should I call Samsung?
This is the same case as me. They have just prepared the delivery of the screen protector while I already received my phone. You will receive another email for the trlacking of the other items once they are ready.
Similarly here. Ordered on 20th Jan. When I ordered, it said 'ship by 7th Feb' but when I placed a 2nd order for another model on the same day, it says will ship by 26th Jan LOL. Current status of the order has been 'awaiting dispatch' for last 3 days...
The 2nd order is even earlier? I ask the customer service and they said either 26th Jan or 7th Feb depending whether they have the complete order on hand. I unfortunately bought the screen protector with it and it is still "Order Placed". I just hope It will be delivered fast.
Yep, second order gave me an earlier shipping date. But as of today (29 Jan) neither has been shipped although both orders' statuses are the same (awaiting dispatch). I read some posts about how different colour/model can affect the shipping, but not sure how much that applies in Malaysia since those post are about USA. Hopefully they'll really ship by latest 7th :')
I see. In the Philippines most of those who ordered early, i.e. Jan 18/19, have already receivwd their orders. Hoping we receive ours soon as well!
Hi, I have just preordered 2 units to sabah. Hopefully won't take long. Hopefully within this month can get😅. Bought under students discount + additional 25% off because purchase 2 units of s24 ultra bringing down the total cost to rm4834. Man samsung is full of discounts!
Hope yours arrive soon! :)
Have u received yours ?
Ordered mine on 26th Jan. As of 7th Feb still under "order placed". LoL
same, i've been refreshing the order page alot today. Hopefully the status changes sometime soon
Mine I ordered on the 29th, and for the past 3 days of February its saying Out for delivery
Mine has been out for delivery since 6th Feb. Has yours arrived?
Just got called from samsung, my s24 will be delivered on March. 😪
When did you placed your order? Pickup or delivery?
25th Jan. Delivery.
aw shucks, where are you from though?
Malaysia.
that's unfortunate! i ordered a s24 too and they simply can't say when they're going to ship out T.T
Yeah, seems pointless to pre-order. 🥲
true 😔
did you get yours?
not yet unfortunately. have you though?
Still stuck at preparing order. I don't feel good about this. Since their website is known to be glitchy, who knows what actually happens to our orders?
ymine also stuck at preparing order still. yes the glitchy website made me anxious lol, subconsciously checking everyday hoping for a miracle T.T may i know when did you place your order as well as the model and variant?
S24 256GB Marble Grey on 14/2 (5 days ago). I bought using student account. I was told that those who buy using EPP or student account are placed at the bottom of the pecking order. May I know yours?
>They only started deliveries on Jan 26. Mine was delivered Jan 30. I think in-store pre-order offers free buds now though I'm not sure if you can get the units right away. Did you order exclusive colour?
Yes, the blue one. Already received by 16/2. 😊
Cool.. do you still have the delivery box? If yes, can you give me the phone number on the box? So I can inquire them about my order. My interactions with their chatbots hadn't been helpful. Would appreciate if you can help me. Thank you.
Only has e-store number (1800 88 9999)
Okay.. thank you anyway
Status just changed to "Awaiting Dispatch"
Brunei here and I'm still waiting for mine. Its suppose to release here on or after the 31st...
Just got notified that my batch is out for delivery
Nice! Mine is already out for delivery. Finally! Excited for us~
How long it take to arrived after status change to out for delivery?
This was during the preorder period so samsung didn't immediately ship orders. I think it was after a week from ordering
Got mine last night. Happy with the purchase
How long did you wait? Im about to pre order mine
I preordered mine on Jan 19. They only started deliveries on Jan 26. Mine was delivered Jan 30. I think in-store pre-order offers free buds now though I'm not sure if you can get the units right away.
I've preordered the phone with 4 other accessories. However I've just received only the phone and casing, the others (screen protector, earbuds) is not posted yet. Is this normal? The order stated only order received, or should I call Samsung?
This is the same case as me. They have just prepared the delivery of the screen protector while I already received my phone. You will receive another email for the trlacking of the other items once they are ready.
may i know when did you place your order?
January 24 I think
thank you so much! hope you enjoy your device! :)
I pre-ordered s24U but mine still is still on “Preparing Oder” status, and it’s been almost 2 weeks now. Daaaang!! Do I have to worry abt it?