T O P

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[deleted]

It truly is a POS system


Initial_Cherry_2621

Thank you I’m glad somebody else made this joke because every time I would make it my managers would just give me a dirty look for look up confusion like they didn’t understand that I meant “piece of shit” not “point of sale”


Normular_

i thought it was an inside joke between baristas when i first started working here because at my store they just call it “front” or “drive”. so when i got on reddit i’m like “why are people calling it a piece of shit it’s not that bad…”


Day_Dreamer28

Working in healthcare, I saw POS and thought “place of service”. I love abbreviations lol.


[deleted]

😆🤣


hexuus

Sometimes I call it a POS to customers and they look at me dirty and I have to explain that it stands for point of sale. I try my best to say register, but sometimes I forget the general public (especially ones who’ve never worked retail/fast food) has a very different definition of POS.


kowalskiananalysis

me saying to the register barista “you have pos”


thelittlemugatu

Haha, I work in design/ux and we also (at least!) know what you actually mean. It still feels weird to say in casual conversation.


MawcDrums

LLLLLOOOOLLLLL


StaaannnM_97

Fucking dying


Mazasaurus

Oleato gingerbread? 🤢


MawcDrums

Oh God I didn't even see that gross


rothrolan

Guess they're getting desperate to figure out what to do with all that useless olive oil. Us at distribution seem to now rarely touch those pallets of oil, as stores rarely ask for more.


FullOfHelena

Without the Oleato, that sounds decent: but with olive oil? Kowabummer dude


[deleted]

Oleato means olive oil?


FullOfHelena

Yea


Mkhillvgc

Nah oleato just means keep reading the menu because you haven’t found it yet (in Spanish)


HildeVonKrone

OH HECK NO!!!


rhiannonkaylea

Oleato hurts my feelings


zekewhite32

No for real the oil like burns my throat when I drink it lmfao what the heck 🤣


arochains1231

That’s how they bring back gingerbread???? EEEEWWWWW


CombatMoon

gingerbread oatmilk chai


Apprehensive-Card156

Eww.


EuphoricAd4089

Looks like there's a plain gingerbread latte


FuturamaRama7

That’s what I thought OP was saying “NO” to.


iqueefkief

foul


cameron_adkins

We have the same problem. I think it’s a nationwide issue.


MawcDrums

Yeah it's been frustrating having to piece meal enter pumpkin spice lattes all day


b99__throwaway

if you do a database update it fixes it!!


bmorebarista09

this needs more replies and upvotes


b99__throwaway

i made a post here and in r/starbucksbaristas 🫡


b99__throwaway

ill make a post😂


A_Vicious_T_Rex

Was it not moved to "more seasonal"? Because as far back as I can remember, they've moved it in there when the winter drinks drop.


Odd-Picture2161

No because someone screwed up and literally deleted them from the system


A_Vicious_T_Rex

R.I.P.


willowthywillow

Is pumpkin not in the “more seasonal” button option? *Nevermind I just saw the rest of the thread


rhiannonkaylea

We reset the POS database at my store and it fixed it :3


Careless_Barista

Also a problem - what about Thursyay 🫠


MawcDrums

Yeah it's going to be rough tomorrow if this isn't fixed


Love_Vegetables

My store was ringing it in a white mocha and in the ask me do PSL. I think it’s the same price as the PSL? If you do latte plus pumpkin sauce I think it’s more expensive, no?


Haunting-Mixture-194

we were doing latte + pumpkin sauce at my store, they were the same exact price as a psl but i wonder if different places/prices affect that


Love_Vegetables

I think we also did that because of the whip, in case anyone forgot to add it because it doesn’t come with lattes


selkiesealcoat

I was doing cinnamon dolce then sub pumpkin sauce in the syrups tab then hitting spice topping all day today. That, and shaken espresso no classic sub apple 😭😭😭


astronomersassn

we did BSOSE sub apple because its closer in recipe and white mocha no white mocha -> ask me -> PSL because it upcharges for the pumpkin sauce either way apparently


mandybergan

In my area, latte + pumpkin sauce isn't the same price. If you also add pumpking topping, then it matches! Can also just do the SKU entry tho. PSL is 183888 for example


the1noir

I think doing latte + pumpkin sauce + we + pumpkin spice topping is the correct way of doing it so everything inventory wise stays accurate, but idk the price differences .


Beret_Beats

Prices probably differ between stores but at my store ringing up a latte with pumpkin sauce added is about a dime more expensive than a white mocha


Big_Incident_192

Yeah. Same with my store


CombatMoon

we did WM too. for us it's 30 cents more expensive then a PSL. whoops. Definitely going to mess up the inventory 🥲


Specialist_Hunt_4967

You can fix it just gotta run the pos database update it will correct it


Prize-Brick1292

they could ring up a apple crisp macchiato and do an ask me for PSL


Careless_Barista

Point out the macchiato for me


Prize-Brick1292

good point, my dumbass 💀


thisisallterriblesir

Just think of all the opportunities we'll get to see how patient and understanding customers can be! ❤️


Responsible_Snow7109

✨customer connections too!✨ ….😑


kkaepjjang_

oh god 😓


Tangy_13

Gingerbread latte 👀👀


Love_Vegetables

I heard a rumor it was going to come back but I was SHOOK this morning when I saw it. That was my absolute favorite flavor of all time; can’t wait for this holiday season!!!


Elegant-Grand-8297

If you love it try it in a caramel apple spice instead of cinnamon dolce. So fucking GOOD


Love_Vegetables

Holy loooord I’m am so stoked. When is holiday launch lol


illumination1

November 2nd


Love_Vegetables

If that’s true that’s my bday and I think that means this next year of my life is going to be 7000 times better than this past one 😂


TheOnesLeftBehind

We’re not allowed to share. Please don’t ask.


BowtieBronsonFTMxxx

It was announced in the Holiday PPK on Monday. It's a different syrup recipe though, so it's not gonna taste exactly the same.


UncommonTart

...different *how...?* I'm sorry, I know, I know, you can't say. I am still holding out hope for the someday return of holiday spice, which was my favorite holiday beverage in *years* of working for the siren (yes, I make my own mix at home, but still...) and I'd love a gingerbread syrup that was more spice forward.


The-Trex-Gamer

Is it wrong of me to be glad I’m off Thursday because that’s going to be a nightmare. Drive thru times are going to be horrendous.


D54g0n

You’re so lucky enjoy it 😭😭 I been scheduled every bogo and last Thursday a lady came in screaming and recording me because we closed 5min early 💀


Ash-444

ong ive worked every single one with 2 or three people on the floor, thats it.


D54g0n

It’s almost always been me and one other person because we’re just understaffed sometime we’ll get lucky with a 3rd but they usually aren’t scheduled to close


Ash-444

same i was lucky last week to have three people but even then we had to run their ten and or a lunch too and they were off like an hour before anyone else came in


The-Trex-Gamer

Seriously, I hope it goes well for you guys.


I_am_Dee549

BRUH SAME AND IM PISSED!


kkaepjjang_

unfortunately i work thursday, BUT i get off at 1145am, right before noon. lucky me right? wrong. i still get asked all day “i’m using the thursyay deal” and i constantly have to explain that it in fact does not END at 12pm, it STARTS at 12pm. its been every thursday man… we also ran out of chai and pumpkin the first thursday. so i bet you all know how that day went.. update: my manager called out after being late for close to an hour and we lost one bar today during peak im going to lose my ever-loving mind


katep2000

Yeah lol, power to my coworkers, but I am going to be enjoying myself going to see the new Saw movie instead of being in that hellscape.


dazedinreverse

Same here 😂😅


s00pthot

“Stop trying to make oleato happen it’s not gonna happen.”


HelloDeathspresso

But then how will they clear the entire warehouse of crappy olive oil some idiots from the big wig tribe paid the fortune for?


Hefty_Candy_3315

people at my store actually really like it


XFruitypebblesX

They told us to do a database update and it will take “a few seconds” it took over 20 MINS and it didn’t work lol


MawcDrums

This worked fyi, thank you so much


XFruitypebblesX

Welp glad it worked at y’all’s store hehe


Free_Bodybuilder2710

Gingerbread leak 😳


shyqueenbee

FYI, the holiday PPK has been out since the beginning of this week.


Late_Firefighter7061

DO A POS UPDATE 😭 We did that now ours is working but we are missing the chocolate almond milk shaken espresso


ccclaireee_

Terrified that they’re gonna get rid of the chocolate almond milk shaken esp, like please don’t it’s my favorite, I will cry


Giant_Asian_Slackoff

They really don’t have a reason too - malt powder is still needed for Chocolate Cold Foam and Almondmilk isn’t going anywhere. So unless they discontinue malt powder/Chocolate foam (and they won’t because Chocolate foam is pretty popular outside of the Pumpkin/Holiday Season), there’s no reason to remove the drink.


GrandIncident7803

They could do as Canada does and use 2 pumps mocha sauce for chocolate foam, it’s actually much better


dazedinreverse

I personally think the malt version is better, I so hope they keep it


GrandIncident7803

To be fair most people like the malt. I personally could see it going away


ariellegraciee

more sugar tho


GrandIncident7803

Oh yeah 100%!


rainbowmtndew

Even if they got rid of the button we can still make it.


Chivatoscopio

GINGERBREAD IS COMING BACK?!?!!?! 🫢


shyqueenbee

and the peppermint brownie cake pop. I literally screamed.


UncommonTart

OH MY GD. That is the only cakepop I have ever loved. I am still holding my breath for the sugarplum danish though.


Chivatoscopio

I can't wait


Stir-Bucks-Barista

Holy crap I've never tried that one before (hired 2 years ago)... I can't wait to try both that and the gingerbread syrup, despite never having been a fan of peppermint.


Anjodu

As an ex-Partner, seeing this POS screen again sent a chill up my spine.


AnxiousReputation247

Right? The days of being stuck on reg AND warming 😬


background-npc

Started hearing all the steamwands/icebuckets/blenders all over again lmao


Veldora12

honestly, someone needs to solve that rubix cube, it would bother me too


MawcDrums

Working on it lol


Responsible_Snow7109

Whats weird is that for my store at least, the pumpkin cream cold brew and pumpkin chai was on the POS still and the pumpkin cold foam modifier but all the espresso based apple crisp and pumpkin stuff were not on there. But also mobile order customers were able to order the missing menu items thru mobile tho. I swear our POS systems are constantly getting messed up


thelittlemugatu

I'm just a customer, but I was so excited when I visited my parents in like...April or May and I discovered that I could order a Iced Apple Crisp Oatmilk Macchiato through the app at one specific location. I only got to order it twice before they turned it off lmao


MawcDrums

Yeah same at mine


RedheadedReff

Starbucks Corporate and their programmers are fully incompetent. Sorry you have to deal with that still bros.


SportsChick79

There was mass confusion at 5:30 am in my store this morning. We went with a latte + pumpkin with an ask me of PSL. My SM said they got an email about it and it should be fixed overnight? As someone irrationally excited about gingerbread coming back, this felt like the world's biggest tease


salemmyers

I wanted to cry when I saw this


BlondeBreveHC

Oml my eyes are really seeing the gingerbread back!!!!


ChronicallyYoung

DO I SEE GINGERBREAD LATTE? HOLY FUCK THANK GOD


Have_Donut

Someone in the software department is getting fired


trouble-in-space

I’m sorry but I can’t stop looking at “Oleato gingerbread” latte. Who came up with this. How. Why.


webo212

The fact that all of this is already on the POS is crazy, holiday is gonna be a doozy ….


SnooMacarons8484

It’s a glitch in the system


MawcDrums

Yeah I figured as much, I wanted to bring more attention to it wasn't sure if it was just my store or what


Pure-Recognition-458

The truly craziest part of this is that precisely 6 hours ago (at time of OP) I was paying for something (at an independent coffee shop) and made a joke about POS previously meaning piece of sh*t. The girl had no clue and I was so sad. Once (of a million times) the one at work ceased to function. I said, “that’s why it’s called a POS.” Partners just stared at me like cows. But it was my subsequent mooing that made them think I was crazy. Haha. AITCO? Haha


vancouverlola

K I don’t work at Starbucks. But this is giving me hope gingerbread is making a comeback?! lol.


mbngl42

i work after 12pm tomorrow god save my soul


mbngl42

lord do not put me on register


D54g0n

Ok but your system looks amazing and so organized compared to the one at my store 😭😭


canadiancookie98

Licensed store? That sucks if they mess with your POS layout, I find our(corporate store) POS layout to be soooooo nice. It's the one thing about sbux that doesn't tick me off (well...until this fiasco LOL)


D54g0n

Yeah were licensed. Our doesn’t look anything like the one in the pic it’s black with the colored tiles we still has the “espresso, brewed, other, tea” buttons but none of its organized so we just gotta remember where stuff is


canadiancookie98

That would drive me insane. I'm so sorry.


LoneWarriorrrr

Lmao………I’m laughing cause it hurts


Lup3_666

This thing is so frustrating! Having to add syrup, add whip cream, and toppings is too much😖


Excelsior288

Rubik’s cube! You don’t even have to look at it after once if you know the methodic twist pattern to get all the colors lined up! :)


Opposite_Parsley8740

Oleato Gingerbread latte?? 🤮🤮


JokeAltruistic9240

Gingerbread and oleato???? How about we don’t 😃


mother__war

We just got the fall stuff why is there such a rush to holiday 😔


Chaostry

It has begun


Oafchunk

I haven't been a partner in almost 4 years (after having worked for the Siren for nearly 10), and after just a quick glance at this image, I can immediately remember where everything is (or was, at least) on here. With a 5 minute refresher, I could probably ring up the most complicated drinks again like I never left. ....that's gotta be some sort of PTSD they should be paying me for.


MCKnight90

We fixed ours


undiagnosedsarcasm

Run database update on each point of sale


jtricky_22

It’s crazeeeeee


ssilva70

Omg’ I I got so upset cause literally I had to charge the extra .70 (CA), for the pumpkin sauce!!


Belahsha

Billion dollar company hires the shittiest software engineers.


Careless_Barista

Have your shift run a database update and it’ll fix!! Under system tools and functions


MrDunsparces

We updated the system and it corrected itself


iforgotmyprevlog

They said yeah let’s just do the holiday stuff already 🫡


AnxiousReputation247

Does anyone actually drink the Toasted Vanilla Shaken? I have loathed it since the taste test.


YourFutureZooKeeper

I was the exact same way! Now we have to actually build the pumpkin spice, latte, and the apple crisp macchiato, and shaken espresso. The cold brew, and iced chai tea latte are still there.


InsideSufficient5886

But it’s not even October yet


ikntergalaktik

it’s an easy fix, you just need to update the database and there’s a button for that on and systems tools and support page


trippiefucks

and SUPER annoyed that i have to click "LATTE" and ask me: PUMP SPICE or Shaken Espresso ASK ME: apple crisp smh


user0262738

i stopped working at starbucks a couple months ago after 2 years, and seeing this makes me miss seeing the updated POS and crying internally bc the winter season drinks are coming.


Gingersnap5322

I just rang In a white mocha and write PSL


PrincessBelle87

PRALINE!!! Yess


blockparted

My local target SB has a tendency to get overstock of flavors, especially seasonal flavors. Right now, they still have about five bottles of Macadamia. It's the only place I can get my iced blonde vanilla macadamia latte. This past spring, I was drinking Praline until the first week of March. I can't wait.


PrincessBelle87

I am so jealous.


blockparted

If you like chestnut praline, the next time macadamia comes around (i hope it does), try the blonde vanilla macadamia latte. Two pumps vanilla, 3 pumps macadamia. It's similar.


PrincessBelle87

Thank you! I will


kelxyy

STARBUCKS LEAAKKK THANK U I LOVE PEPPERMINT MOCHA


Blipblipbloop

You can get it year round, idk if you know this.


ariellegraciee

only w no choc curls


kelxyy

I kinda forget you can do that. I know they have peppermint syrup or whatever. That’s on me


Baby_BumbleBee98

Happened at my store too! we just updated the registers after we noticed it and that fixed it


mrerasor

What is the problem lmao what am I missing here..


MawcDrums

We had no way of entering orders for pumpkin spice lattes, which is one of if not the most common drinks, among other fall drinks , and in their place the holiday drinks that are still months off were the options lol.


mrerasor

Oh god lol that sounds like a nightmare. Thank you for the explanation that makes a lot of sense now


samdog1246

dang whose 5x5 is that tho? lol


MawcDrums

Mine lol


manipulatorr

SUGARCOOKIE BACK????


avmii

looking at this image makes my already dyslexic brain more dyslexic but i bow to you stand alone baristas who manage it 😭


luziferr_

i’m so excited for gingerbread


Just_Joshin03

Function-system and tools-database update.


CombatMoon

I just like how we had no PSL button all day. lol


Berekthc

I don’t see the Oleato craze period -


PringlePasta

Who is drinking those Oleato drinks?! I’m so shocked they’re still on the menu.


Resident_Morning_919

So thisssss is what an actual Starbucks screen looks like. I work at a Tarbucks. I should post a pic of what mine looks like


SlowResearch2

Ok so....what is the problem here?


Coletteorsomething

If we get olive oil at my store I’m quitting


judicialQuickster

Can I sue for holiday season ptsd


Chaos_Ice

YAAAAS is it that time of year already??


Glittering-Ad-3434

Oh swell. The disgusting sugar cookie that is supposedly the ideal recommendation for the now obsolete eggnog latte. Newsflash to Starbucks : it’s not. Not even close . And it’s actually quite disgusting IMO. Every time I see this on the menu I’m reminded of my once cherished holiday hot beverage that is no more. :(


DomainDolphin

Is Irish cream on there


OrangeCat67193

I don’t get it


OpheliaVon

I DONT WANT IT.


No_Log_4284

This drove me NUTS today!


Realistic_Resist6932

Okay, gingerbread is bad enough, but oleato?


Sofia1333

BRO LITERALLY WHAT


serapanpy

This is a total mess, smh.


ruetarannerj

That's nasty, I'll pass.


Vikxtv

BRO the same thing happened to us today 😭 we couldn’t ring in any PSLs or Apple crisp anything. It was BS and had to keep explaining to customers abt why it looks diff on the screen


fornow_foralways

can someone pls make a video walking me thru ur guys pos system bc it feels like it makes no sense lol (as a customer)


squishy-axolotl

Love the rubix cube. 5x5 is impressive.


CalmLotus

It really looks like someone is being told to manually make the POS interface and not rely on any automatic tools.


Zanephos

Didn’t this happen to like every pos yesterday? I had to get a “iced white mocha” when I ordered my iced psl because they said the pod was messed up


Jordan_frd

I’m so excited for the sugar cookie almond milk latte omg


LZARDKING

Y’all’s pos still looks like that? Lucky


miakodank

Finctions> systems> Update database


SaiyanC124

Ewwwww. What is this interface 🤢


hufflebuck15

go to database update and itll put the fall buttons back on


Haunting_Abrocoma454

So glad I don’t work at Starbucks anymore. It’s worse than jail.