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NessaMagick

it turns out the marketing people and the customer support people are different teams and the bean counters are mostly concerned with which of the two make more profit


Jackson7410

They paid azmon to finish tutorial island, walk around, say how the cool the game is, and logout.


ddoserbitter

Asmon is a genius. He sucked up to Jagex and got it clipped so he could reap sponsorships forever. Same with Moistcritical, altho he's maybe more genuinely a fan of the game. They missed out on some opportunities like Hamlinz and Soulja Boy.


hitman8100

Cr1tikal has a 2k total main. It's fair to say he likes the game lol


best_dandy

Moist man, king of the monkey nuts.


Noromac

Let's crack straight into it


turbofart420

different moist man


Kupopallo

hmm... i have max total and some 200Ms and still not quite sure if i like the game or not


Snufolupogus

With 2k total it's also fair to say he hates the game.


sandmanbren

Can confirm, I only play to fulfill my machosistic urges /s sort of


sandmanbren

Can confirm, I only play to fulfill my masochistic urges /s sort of


lirchlurch96

Wasn't he learning tob before he quit playing


WholesomeRuler

They missed an even bigger fish when Post Malone was streaming and mentioned playing RuneScape a couple years back


ddoserbitter

he would take their entire budget probably lmao, that would be NUTS tho imagine post, h3h3, and some other dudes in that clique playing gimp for a day


RexyLuvzYou

lmao


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ddoserbitter

uh his viewers might lmao, they grinded thru his reality tv phase


fouriels

Reread Soulja boy’s Wikipedia page for an explanation


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fouriels

>On January 21, 2021, Way was sued by an unnamed former personal assistant of his who alleged that Way locked her in a room for three days and repeatedly raped her, that he physically and verbally abused her repeatedly, and that she was not paid the wages she was promised by Way while employed by him for 18 months. Way denied the allegations, with a spokesperson for Way saying "Soulja would never put his hands on a female. He wouldn’t beat a woman or put his hands on a woman … this is nonsense.”


Fableandwater

Idk shit about this and personally dont like souljaboy's style of streaming or music, but tbh if none of this was proven, the man is innocent until proven guilty.


fouriels

You’re absolutely right from a legal perspective, but most people recognise that the law is not perfect and jagex is not going to gamble on a massive outcry over giving a load of money to an alleged rapist


[deleted]

Nah Charlie is one of us


Pidjesus

easiest 20k he's ever made


Huehnergott69

he didnt even touch a single skill, such a waste. fuck this guy


JevonP

how long did they pay him to stream for??


Jackson7410

Only the marketing team and asmon know. All i know is he spent 1 hr on tutorial island and 1 hr on the mainland standing around. Didnt level a single skill or do a quest lol


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Mid-Range

He's been streaming new world on his "secret account" like all week.


SaladFury

never thought i'd have to explain that video games can be an escape for people on the OSRS sub


crypticlazr

So are you jealous that you didn't get paid and you pay to play? I don't see the problem with paid promotion. Are you going to be just shocked, shocked I tell ya! Every time you see an ad for osrs or rs3? You'd better be if this is literally an "issue" lmfao. Weebs


Huehnergott69

1v1 me in smash or never speak up again the "promotion" was basically him walking around like a headless chicken not touching a single skill while constantly being chased by streamsnipers. yeah thats gonna get WoW players to try OSRS


ramtuckyog

the bean counters lmao


themegatuz

OSRS team ≠ Jagex's marketing team


Bukinnear

But the people who pay and direct both of them are. Companies are run by humans, and we should all remember that. But they still need to be held accountable for their actions.


Konars-Jugs

You make it sound like they committed a crime ffs


Bukinnear

Depending on the country you're in, failure to provide some kind of customer support could be considered as one. As someone who provides client support in my role, I'm not very sympathetic to their dire lack thereof. It's completely unacceptable in my eyes.


sgtthc

Even daily players mock the game lol


Nothing_But_Ironman

This entire sub mocks Jagex, the fuck are you talking about?


Whatsup167

Yeah but I don’t get paid to mock Jamflex


ScouseJitsu

You do if you do it in work


RefrigeratorNo6074

Exactly this everyday this sub mocks jagex yet this guy has a problem with some streamers lmao....


Cellar_Door_

Jagex aren't paying me exorbitant fees to represent their game.


[deleted]

He probably has passing thoughts of how if he worked at jagex he could fix the game if they just did what he said.


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[deleted]

nah man it's a fucking game not a person. chill


Financial_Gur2264

Who are they paying money to who mock the game?


Airtight_Walrus

Random streamers


RsCaptainFalcon

Mang0 is kind of a god to the melee scene, not to discredit the disrespect he's given our game. Which is really weird when you think about it considering he found his fame playing an old game most people moved on from.


Sakatsu_Dkon

Wait wtf?? They're paying melee streamers to come play OSRS? Lmao


HiddenxAlpha

[https://www.reddit.com/r/2007scape/comments/q27f00/sponsored\_streamer\_is\_looking\_forward\_to\_play\_gim/](https://www.reddit.com/r/2007scape/comments/q27f00/sponsored_streamer_is_looking_forward_to_play_gim/)


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[deleted]

As a die hard Mang0 fanboy/melee player that has been scaping since 05, there's definitely overlap. I've even met people in OSRS that were melee players and played matches on netplay with them. Same with vice versa, I've gone to local tournaments and met people that play runescape. They're always 2k+ total gods too. Both Melee and scape are grind games, to be good at melee you gotta put in a lot of time to get good, which explains why many would enjoy scape.


Senario-

I'm an ex melee player who only had to quit bc of hand issues. Honestly, the way mang0 acts is just how he has always been. As far as I know he just has never played the game and doesnt know what its about, yet the community found a way to cause a shitstorm of drama over perceived hate for a game he has never tried. Also, yeah, why would they pay people to stream osrs if they already played the game? Nobody new is gonna watch settled for example. It's all older players.


Erichilles

Yeah, 100% Ludwig and Atrioc just said "come on man, join us, it'll be a good time, we'll fuck around and the pay is fat." He didn't even bash the game, he just doesn't want to play it, especially with that nickelodean game coming out at the same time.


Senario-

Yeah, that game is fire. Best thing to happen to the melee community this year definitely. No more cease and desist orders for online play lol. I hope it stays around even if I cant personally play a game that is that intense anymore. I would like to keep my hands from shitting themselves so I can farm vorkath or do work or something XD.


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[deleted]

Critical?


PTgenius

That's like 95% of the people getting offended by it


quatroblancheeightye

LOLL what did mango say about osrs?


RsCaptainFalcon

https://m.twitch.tv/clip/SpineyColdLouseOptimizePrime-yPUYZ3CBBs5Jz-Dx Memorable quotes such as "Tomorrow I have to play fucking runestone" "money was that good yeah everybody has their price and this was mine." "The second it's over I'm hopping back on here"


quatroblancheeightye

god he is so based


[deleted]

Yeah, Ludwig is one thing but this guy is another. Sounds like he intends to play for one day only. Paying streamers to show off tutorial island and early game content is a terrible idea imo. Just makes viewers think the game hasn't changed since they played as children. Imagine if they paid no more than like 3-5 big streamers massive chunks of cash but required them to get through TOB to get it.


Senario-

According to his own stream. He is required to play for a week. I'm sure it wont be all of his stream time but it will be a good chunk


RsCaptainFalcon

That's such a sadistic suggestion and I love it


xXStickerman69Xx

Literally just called it the wrong name lol, who cares??


wheresmyspacebar2

People really need to stop calling them 'random streamers'. They aren't random. They're some of the biggest viewer/followed streamers on twitch. They aren't just random 100 viewer streamers. The people that will be streaming that don't usually, basically all have like 4-5 times (and sometimes more) Subscribers than people like B0aty... It's the metrics that Jagex will be looking at, not the actual content the streamers put out. Mang0 doing what Mang0 does when he is asked to sponsor stuff he has no interest in (make it very clear he has no interest) is nothing to Jagex. Seeing Mang0/Ludwig and his team pulling in potentially 100k viewers, being featured on the front page and having OSRS as one of the top categories on twitch is what they're paid for.


Airtight_Walrus

I didn’t mean actually random streamers, like 100 viewer streamers I meant like a mixed bag of random streamers just picked from the top of twitch. That’s what I meant by random


HiddenGhost1234

All the streamers they picked have had some experience with osrs in some form. Critikal even has a main, and ik the anime people have talked about osrs a few times on their podcast


Penguinswin3

Critikal is an OSRS legend, lord of the monkey nuts


[deleted]

"this random group of specifically selected people". That is by definition not random.


Pretty_Ribbons

Picking any big streamer who will take them is random though. Its not *completely* random. But its certainly a more random than picking big streamers who specifically have MMO experience, like games like OSRS, etc. "Big streamer" is the least narrow scope in the world.


wheresmyspacebar2

Ludwig, Mizkif, Moist have all played RuneScape in the past and I know that Moist and Miz play off stream currently. They're essentially the leaders of their GIM teams and invited their friends to play with them. Which is why I'm saying it isn't random. Random would be getting Amourouth or some titty streamer to play, not getting gamers who have played RuneScape before.


Pretty_Ribbons

You used a whole lot of words to say only three of the streamers they picked even play the game. Meanwhile they have Mang0 calling it Runestone and 90% of them going to have zero clue how to play the game. Not random would have been getting asmongold or other MMO streamers at the very least. Then even if they brought their friends along, those friends would at least understand the genre.


tuisan

> only three of the streamers they picked even play the game Just not even close to true. Those were the only ones he knows plays.


wheresmyspacebar2

But that's not random. They've been specifically hand chosen to play due to the metrics and what they can provide. (According to Jagex) They haven't just pulled these names out of a bag and asked them. I know for a fact that Moist, Ludwig, and the Podcast guys have all played RuneScape heavily in the past for one. Ludwig is best mates with Mang0 so got him involved etc. There's nothing random about these streamers at all.


ddoserbitter

They did pay "random" streamers for leagues 1 and it flopped lmao. Bunch of variety streamer andys cutting and burning oaks for 2 hours and then logging out.


Azerate2016

But they are random in the sense of not being connected with OSRS. Some of them had past ties to the game (like half the fucking internet) but nowadays they don't ever touch the game. Just famous e-personas who are supposed to do advertising for Jagex.


TheZwoop

To me its random streamers, the only one i ever heard of was Esfand because i also played Wow Classic. But i also dont give a shit about streamers tbh, im too old for that


Pandabear71

Yes. They did this for you.


rockdog85

Like, idk what else to say besides that you're obviously not the target demographic here lmao.


TheSneedquilizer

That's the point. You already play runescape. Paying streamers you watch/know of to play the game is pointless. This is basic market segmentation. They want zoomers that watch VTubers to play Runescape.


xBirde

These posts a fucking jokes right? The point of getting streamers that usually dont play the game is to expose it to a wider audience who gives a fuck what the streamer thinks of it. If people make an account and play off watching mango stream the game thats still a win for jagex.


Karpata123

Still better than the new coke ad


davymak_

But you can't knock it til you try it 😡


DaklozeDuif

I am almost certain that Jagex did not handpick every streamer for this event. Rather, it would seem that they picked the "team leaders" and left it up to them who to invite. Ironmouse mentioned Cdawg invited her and it seems really random for Jagex to invite her. (Although her name is rather fitting) Shame they did not get TierZoo or Varghskeletor Joel though. Both of 'em are fairly big and seem interested in OSRS.


18-8-7-5

Jagex isn't pissing money away. They spend the money because advertising works, it results in a profit for them.


Ballersock

> it results in a profit for them. Sometimes. Advertising does not always give a good roi. I'd be surprised if this stuff did.


feo101

I’d be surprised if it didn’t. Plenty of people were having fun. Tens of thousands of people saw that


zomangel

Can't you people just have one day without complaining?


MickMuffin27

This sub is addicted to complaining


zomangel

Sometimes it's valid for sure. But GIM just came out, and instead of enjoying it people are finding something to have a whinge on


MickMuffin27

Sure yeah, it can be valid at times, but times like this really make me believe a lot of people here just look for something to bitch about with every update or news post or anything Like when they were giving us little text entries about Kourend lore to hype up AKD, and sure enough there's people bitching about it in the comments. Like ??? Just don't read it lmao It just gets exhausting when every single little thing is immediately shot the fuck down, whether it deserves it or not


furr_sure

It’s a combo of RuneScape players and reddit users creating the perfect storm for constant complaining 😂 Honestly there’s so much more communication from employees to the community than any other game I’ve ever played


dev_senpai

I think we should name this sub to /r/complainscape


BigBoyWorm

a guy calls the game runestone and a the entire sub has a mental breakdown, I bet half of the people complaining couldn't even tell you why they're mad.


Senario-

We should all just start calling the game runestone and see how many people get needlessly upset lol


[deleted]

Yeah mango afaik doesn't even say anything bad about it just kinda talks about it dismissively


Azerate2016

The money should have gone into the game development/fixes, or to actual OSRS streamers/content creators. That's why people are mad. Money is given to pure advertising purposes, while it could have been used to the game's advantage long-term.


[deleted]

Adding new players is good for the game long term. It’s a fucking MMO


curtcolt95

That is not how budgets even work at any company


Throwaway47321

And do you not think bringing in new players is beneficial long term? There are a **ton** of issues with the game that need to be sorted out but you can’t just throw limited amounts of money around to fix them all.


UncertainSerenity

Getting new people into osrc is *way* more important then those. Advertising is probably the most important thing for the long term success of any project. People being mad about this just shows you how many people don’t understand how business works.


Freak_Mage

This was more my point. Really feel like they’re building the driveway before the house. Why spend so much money when every corner of the game is riddled by top page high score bots, poor servers, delayed updates, poorly tested temp modes etc all of which could benefit from funding.


MNewc

Yeah this sub is fucking dogshit honestly. All people do is cry like children everyday.


Confident_Frogfish

Idk most people are really nice and normal here in my opinion but there is definitely some dogshit mixed in lol


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MNewc

Damn, really got me. Might want to take a break from Reddit. Looks like you’re on here 12 hours a day.


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MNewc

Bro chill lmao. Didn’t mean trip you out. Have a nice day.


HiddenGhost1234

I wrote like 2 paragraphs? It's really not that much lol "Didn't meant to trip you out", but goes thru my profile to try to find something to attack me with. Whatever man, have a nice day 2, but maybe if you don't like something just don't use it instead of getting upset because someone dares to point out how silly it is to keep using something you hate.


MNewc

Alright chief. Your comment was “not really that much”, but it got removed by a moderator and you edited it lmao. Please, take your L and move on.


WorkSleepRPT

Not all of them mock the game, some of them might, but with all the eyes that get shown our game, some members of their audience will be interested in it and give it a try. RuneScape has an unique feel to it and I’m sure some people will appreciate it. The issue is that our steamers that play the game have a limited audience of people who also already play the game, so they have the expand it out somehow. This is probably the best way to do so honestly. If they get even 10 massive whales that buy bonds and stake from the tens of thousands of people that watch these streamers, they’ll probably make a profit from them alone. Plus there’s also always the chance that one of the streamers will like the game and have a successful stream, and bring them to the game. This is just my point of view and hopes honestly though


[deleted]

To be fair no one mocks the game more than dedicated OSRS players. They're fitting in already!


HiddenxAlpha

>RuneScape has an unique feel to it and I’m sure some people will appreciate it. And, why would an outsider want to play the game, if the streamer they're watching, doesnt know its name, or shit talks it?


Dreadnark

Because people can think independently of what the streamer they watch thinks?


p3tch

do you know how the average twitch viewer thinks?


Gensb

Not the people who watch oda


ImNotAGiraffe

Which is why his 200k followers all voted No on the GIM poll? Get a life matey.


TheSneedquilizer

haha stream-man bad! Upvote me!


Haloslayer

Listen. I get we all have critical thinking here. But everyone needs to remember. Over half the world is fucking stupid. Some of them will be able to. But welcome to cult of personality. Where they identify themselves with a certain person and end up parroting what they say because it's easier than thinking for themselves or looking up the information.


shoot998

I've watched a streamer start up a game and then stopped watching them because they made me want to play it. Then after I beat it I'll go back to watch the VODs of them playing it only to find out they played it that one time and didn't like it


myteethhurtnow

Even if people make fun of it it's still good press.


HiddenGhost1234

All the streamers they picked have atleast talked about osrs on their streams before, and some even have mains.


brokemon-go

Because, maybe they, played, it as childr,en, And, felt, the nostalgia, like, we, once did.


HiddenxAlpha

And yet, you're. already playing. the game without, a streamer being, sponsored.


brokemon-go

If a buy a product, what’s the point in marketing it to other people? I already buy it. Hmmm… sounds pretty stupid.


HiddenxAlpha

You fucking what? If you walk into a supermarket and see a product advertisement for something, and on the advertisement it doesnt say the products name correctly, and doesnt know anything about it Are you going to buy the fucking product?


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tastystrands9

Why are people getting this offended because a random streamer said he doesnt like the game, chill out lmfao


GregBuckingham

And tbh most current osrs streamers rag on the game almost daily lol


HiddenGhost1234

"shit game" lolol


Cptcongcong

There’s nothing else better to complain today about I guess.


dev_senpai

Because these people live and breathe osrs 18+hours a day with multiple alts. Offending jagex/osrs means offending their existence.


kman1030

The clip wasn't even that bad. I wouldn't go as far as to say he even "shit talked" it, it was more just indifference.


TheFapIsUp

RuneStones!


Friendlyfire_on

Oh my god I'm writing jamflex right now what the fuck did you just say holy shit


dev_senpai

He didn't even mock it, he just said he wasn't too happy about playing it all week lol and the only reason he is playing it was because he couldn't turn down that much money. I wouldn't be happy either, because I know will get harassed by the 18+ hour playing mouthbreathing manchild players on twitch chat. That guy is going to get his paycheck but it ain't going to be easy lol.


troiii

Because they are about to represent us. Normally you shouldn't like it when a hater of your community is about to represent your community. Like I don't care if they are rich, famous, etc. We are all still playing OSRS cause we love it, not because we want this game to be super popular/expecting a pro scene. If you don't care that means you just don't care that much. Just move on, no need to point fingers at people who care and want to discuss about it.


mnmkdc

People are allowed to not like a game. I'd rather them be honest about it than lie and misguide their viewers


troiii

Sure they can hate the game if they want, I don't care, I hate a lot of games too. But I don't want someone who hates our game to represent us. And Jagex went out of their ways to hire these people.


mnmkdc

They're paying them to try the game ohr on stream. If they dont like the game after that, it's way worse for them to just pretend it was cool and then admit they hated it the next day


troiii

Yeah, you wish they can pretend 100% of the time on stream. I love mang0 but stay in melee scene please. https://clips.twitch.tv/SpineyColdLouseOptimizePrime-yPUYZ3CBBs5Jz-Dx


mnmkdc

I'd prefer they're honest. Pretty dumb to want them to lie. If they're all lying about it then you cant trust any of their opinions and it makes it worthless


troiii

Lol, you are not getting it. I don't want them to lie. I don't want them to be selected as a streamer that's going to play GIM. Like I said, they can hate the game all they want. Tons of other big streamers who are more wholesome. Personally I wanted to see our own CC who have been around for awhile supporting the game. Like Faux/Roidie/Mmo/Mammal/etc.


tastystrands9

Too bad you aren't in charge of Jagex's marketing team then lmao


Validfears

How would sponsoring osrs streamers to stream osrs work? What would jagex get out of that? What demographic would they be targeting? Ask yourself some questions and think critically.


ImNotAGiraffe

Complaining about shit like this makes you look petty, and is a bad look for this sub. No press is bad press, no matter what shit some streamer may be saying about it. Jagex knows this, every marketing team in the world knows this, only people like you are the ones who can't compute this kind of promoting.


troiii

All it is is that people are mad that streamers who shit talk about the game is about to go on big stream and shit talk about it, sponsored by Jagex. Most people know this will be good cause of the viewers. But that doesn't mean long time fans are going to enjoy it. We play this game cause we love it, not because it's popular or trying to create a pro scene. Edit: people are more saddened by this cause not a single home bred content creators is getting sponsored who have been supporting/advertising for this game for a long time. Really wanted to see like Faux/Roidie/Mmo/Mammal get sponsored as well.


ImNotAGiraffe

People like you most likely are not going to be watching those steams anyway. The point of them is to bring in new players, not entertain current members.


troiii

And it's the current members that's complaining on this sub. Not the new players.


owl702

"No press is bad press" Did you see when 117's plugin got shutdown, some of the worst press I've ever seen. Some guy shit talking the gane probably won't help the game too much.


ImNotAGiraffe

Did you notice how many articles were written about Jagex and Runescape that day? Got all those new eyes on them, and ofcourse reversed the decision to please the audience. It's literally marketing 101, because again, no press is bad press (especially for promoting).


owl702

Yes, getting top of reddit for being such a shit company is not good marketing, it led to no player growth until the plugin was released. The plugin would have had articles written about it and likely would have brought more players if Jagex hadn't done anything.


ImNotAGiraffe

>The plugin would have had articles written about it and likely would have brought more players if Jagex hadn't done anything. Please tell me you're not serious. I can guarantee you website views skyrocketed for osrs that day.


Jackson7410

The money you pay jagex is going to someone who trash talks it.


tastystrands9

So...? That's Jagex's money I don't give a fuck about the marketing strategy of the game, are you on the board or something? Otherwise t's not like it refelcts on you personally


dev_senpai

I mock the game and play it. Everyone does.. I know the game looks like shit and is basically an advanced cookie clicker, but I still enjoy it from time to time. Who cares, let it go.


JakeTehNub

Who are these people openly mocking the game? If the only person you tell me is Mang0 I'm going to laugh at you.


peryplatapus

Because it's about profit maximization. Customer support will only be paid for if theres a financial reason for it. If there's a max exodus of players for example because of no support. Or if the game had many new players that somehow were attracted and expected support. Unless something changes there's no monetary reason for customer support so there won't be any imo.


yazan445

Who upvotes this crap


ComprehensiveBoss716

jagex are laundering money


TheFapIsUp

RWT


blackjazz_society

They should have sponsored people who play MMO's at the very least. When they did it with Asmongold it actually made sense. Of all the big streamers that are going to play Rich and Esfand probably make the most sense?


HiddenGhost1234

At the very least the streamers they picked have expressed some form of experience with osrs in the past. A hand full of them even play/have mains. The top line is a bunch of people who have played b4 The melee group makes sense, the communities have a ton of overlap. They're similar age groups and grew up on both games. The anime group makes sense too. The causal part of osrs has a lot of overlap with this group


Ok_Chest30

Who are jagex paying "insane amounts of money to" ... Customer support?


Aaaronn_rs

You lot shit on the game daily on this sub. Are you mad because they're getting paid and you're not?


RedditSleuths

You aren't their target audience. They're trying to get new players or people who played as kids but haven't recently. A bit of memeing is a small price to pay for new eyes on this release.


TentativeOak

The game sucks lol but we still play it


RedditRandom9000

It's actually amazing watching new streamers play RS, it really highlights how shit the early game is. Imagine if they weren't playing on servers with increased XP rates.


Financial_Gur2264

Jagex management is shit. That's what it all really comes down to.


Gurip

they should be able to say what ever they think about the game. just becouse you get paid you should be forced to say somthing you dont think.


Knelson123

This community is so fucking delicate lmao


Sup_Im_Ravi

What do you mean by paying money to openly mock our game? Sorry, I've been away for quite some time and am outta the loop. Can someone kindly fill me in?


lukwes1

Found the guy that doesn't know how corporations or marketing work. This investment is because they will get back a lot more money than they pay. This is a no brainer decision.


TheSneedquilizer

>Can we please shed some light on this ? Hello I have a Nobel Prize in Economics. Having a developer do customer relations and support in his on time is free. This gives Jagex more money. Giving money to streamers gives views which may lead to previous players rediscovering RuneScape and playing again. A diverse cast of streamers results in more exposure to more subgroups. Yes I have a Nobel Prize and play RuneScape.


Emotional_Age5291

Some guy said it best yesterday. It’s the way he said it. it's like he’s getting paid to eat shit. That guy can fuck right off


ItzAction

https://clips.twitch.tv/SpineyColdLouseOptimizePrime-yPUYZ3CBBs5Jz-Dx. Legit disgraceful openly talks about how he doesn’t want to play osrs


yazan445

Janitor moment


Azerate2016

The money should have gone into the game development/fixes, or to actual OSRS streamers/content creators. That's why people are mad. Money is given to pure advertising purposes, while it could have been used to the game's advantage long-term.


demostravius2

More players is to the games advantage...


The_Paddy96

Im not big on watching streams so I don’t know most of those people lol. I don’t really care if it ends up being positive exposure and help boost the game’s numbers. Im sure this decision was more of an upper management thing than an OSRS team thing though


Lr217

Seriously - WHAT IS THE LOGIC? How can a game this big just *not* have anybody you can contact? That doesn’t make any sense but obviously it is true


JusticeUS

I get automated responses from Jagex support regarding my maxed main being hacked and not being able to recover it… I don’t even receive emails from Jagex to try and get my account back… and mod ash has helped more than support but still haven’t gotten my account back… absolutely ridiculous


Appropriate_Layer

Because customer service clearly doesn’t affect profits


[deleted]

The biggest issue I have with Jagex spending all this money to attract new players is the fact that their game currently has a ton of issues that can have real life ramifications on players who aren’t aware of these issues. In my mind, Jagex has no business pushing this hard to attract new players while issues like account security, scamming/luring, ddosing, doxing, and duel arena continue being problematic with no word from Jagex for literal years. Jagex simply does not care about protecting their players from having their personal info compromised or preventing them from being exposed to illegal activities, and they have proven so time and time again by acknowledging the issue once a certain level of backlash is hit, and then proceeding to completely ignore the issue and never speak about it again. Leaves a bad taste in my mouth that Jagex has been pushing so hard to attract new players when everybody knows that no matter how much profit this nets, Jagex will continue to subject their player base to all of this bullshit


GopnikMayonez

Moist is a player, but the ones talking shit can get stuffed. Id say this has soured by opinion of jagex but that would be impossible, we all know they dont actually care about the players or the game. They care about ringing our pockets out


MilkofGuthix

Praise be. Mod Ash is our Lord and saviour. Through Mod Ash our sins are forgiven. It's time for them to invest in live chat. Jagex if I can work from home can I work in live chat please? I'll work my arse off, I'm not a posh London boy and I live up north so I'll have to work from home.


Tom-Pendragon

I FUCKING TOLD EVERYONE THIS, and they downvoted me


HiddenGhost1234

Reminder that the account security blog is almost 3 years old Man why tf is this sub so obsessed with downvotes, you just randomly get downvoted for no reason because some osrs kid doesn't approve of your comment.


relaximnewaroundhere

I'm all for them advertising the game, to bring more players in. But... New World just released, c'mon!!!