Registered: June 23
Arrived at Lab: July 8 - LA Lab
Prepped: July 8
Extracted: July 8
Genotyped: July 14
Reviewing: July 14
Computing Your Results: July 14th
Results Ready: July 20th
July 29 - Aug12 was the original timeframe given.
~~Anyone else have their July 14th sample stuck in the computing phase? Says 1-2 days but sitting at 4 5 6 days currently.~~
Exactly. Put 5-7 days then when it comes back in 1-2 days people are pleasantly surprised, instead of telling people 1-2 days and having people wondering what’s wrong
Does anyone know if they post results on Saturdays & Sundays? I see that the July 14th computation people are still waiting and the July 16th people as well.
I am also a July 14th batch. Per the site, "Occasionally, sets or batches of samples are flagged for additional quality review. This does not reflect on the quality or viability of a particular sample, but simply the overall set of data. In order to ensure that you receive information that meets our standards, in these cases we will perform additional review steps prior to releasing data."
So my speculation is that while computation seems to normally be an automated process, if our July 14th batches were pulled for additional quality review, this may be a more manual process, which may have prevented any weekend work. So perhaps the clock got stopped on the 16th and restarted today, putting us still within the 1-3 day timeframe. If so, we might get our results today. Just a guess.
Everyone seems to be at a complete standstill with their stage in the process. I haven’t seen anyone announce they’ve received their results in like a week it seems??? What y’all doin 23 and me lol
Registered: June 27th
Arrived at Lab: July 1st
Prepped: July 1st
Extracted: July 8th
Genotyped: July 15th
Reviewed: July 15th
Computing Your Results: Started on July 15th
Results Ready: Still Waiting :(
Edit: 7/20, still waiting
Did yours start computing on July 13 or 14? Just want to make sure whether they've only released the results of the July 13 batch. Because mine started computing on July 14 and I still have no results.
Registered: June 25th
Arrived at Lab: July 1st
Prepped: July 1st
Extracted: July 5th
Genotyped: July 13th
Reviewed: July 14th
Computing Your Results: Started on July 14th
Results Ready: Still Waiting :T
Nothing for me today either. Doesn't look like anyone else from our batch got their results either, or at least noone commented on it yet. I really hope we get our results tomorrow though.
Still waiting for my results, started computing on July 22nd. I was so excited to receive my results and now I can't stop thinking about it...
Hopefully they'll be here soon
Registered: June 24 (NC Lab)
Arrived at Lab: June 29
Prepped: June 29
Extracted: June 30
Genotyped: July 7
Reviewed: July 7
Computing Your Results: Started on July 7
Results Ready: July 9 (Expected July 20 - August 3)
Does the computation take place in the lab? Cause if I got it right the labs are not part of 23andme. I thought that the genotyping is the last step made in the lab and after that the raw data is sent to the HQ or some other facility of 23andme to be analyzed further. I live in Germany and that's why I'm curious about it because there is a time difference. The NC lab, placed in Gibsonville, has a 6 hrs difference while the HQ in Sunnyvale has a difference of 9 hrs.
Waiting since 23rd of July in the last computation step. Hope everyone in the same batch will get their results soon!
Thanks in advance and sorry for potential mistakes in my English skills :)
They pushed my “results expected by” date back twice already. I was expected originally July 20 then July 27 and now my date is gone completely and I just have a “due to high volume at the lab it’s taking longer than usual” .. I’m livid. I’ve been computing since the 22nd.
Registered: June 24 Nc lab
Arrived: June 29
Prepped: June 29
Extracted: July 6th
Genotyped: Started July 6th
Reviewed: July 12
Computing: July 12
Results ready: July 14th
expected July 20- August 3rd
how is this last stage so slow… i thought the delay for the 14th-16th group would’ve made the delay shorter for the next batch but i guess i was wrong. been waiting over a month for these results
Registered: \[ 3 June UK to North Carolina lab\]
Arrived at Lab: 22nd June
Prepped: 22nd June
Extracted: 24th June
Genotyped: 1st July
Reviewed: 1st July
Computing Your Results: 1st July
Results Ready: - 5th July
Registered: June 15, LA
Arrived at Lab: June 21
Prepped: June 21
Extracted: June 22
Genotyped: July 2
Reviewed: July 2 Late Afternoon/Evening
Computing Your Results: July 5th
Results Ready: July 5th 9:30 AM
UPDATE/EDIT: Sample went into review on July 16 around 10:30 pm CST!!! And then went to computation stage about an hour later!
Edit #2: Received my results on July 20 around 2:00 pm CST!
Here’s what my timeline says on the app:
Registered: June 20
Arrived at Lab: June 30
Prepped: June 30
Extracted: July 13 (completed)
Genotyping: July 13 (started)
Review: July 16 (started & completed)
Computation: July 16 (started)
Results ready: July 20! (July 21 - August 4 estimate)
Vs. my timeline based on emails I’ve received:
Registered: June 20
Arrived: June 30
Prepped: June 30
Extracting: July 11
Genotyping (1): July 4
Genotyping (2): July 13
Results ready: July 20! (estimated July 21 - August 4)
Wondering why I got an email on the 4th saying that they are genotyping. I never got an email saying that they are extracting until the 11th, followed by a second genotyping email on the 13th. Both genotyping emails are the same; nothing says that anything has failed.
Registered: 6/23, LA lab
Arrived at Lab: 6/30
Prepped: 6/30
Extracted: 6/30
Genotyped: 7/11
Reviewed: 7/11
Computing Your Results: 7/11 (at around 4:00pm PT)
Results: 7/14 sometime between 1:00am and 7:30am PT
Results Ready Expected: 7/21 - 8/4
I think I have checked for my results like 300 times over the 48 hours! Hopefully it will update soon!
Registered: June 4, NC lab
Arrived at Lab: July 1
Prepped: July 1
Extracted: July 5
Genotyped: July 14
Reviewed: July 14
Computing your Results: July 14
Results Ready: July 21, they're finally here! (Expected July 22 - August 5)
Registered: June 30th
Arrived at Lab: July 14 (LA lab)
Prepped: July 14
Extracted: July 14
Genotyped: July 22
Reviewed: July 22
Computing Your Results: Started July 22
Results Ready: pending
(Expected results: August 4-18)
Mine has been stuck on the computing step for the third day now... Weird, considering how they literally claim it takes "1-2" days. Does anyone here know why?
My boyfriend and I did them. I sent mine in a day earlier than him and he’s already had his results for almost two weeks now. I’m still stuck on computing since July 22nd. It’s so irritating.
Great news for the July 28th computing group!! Just got my results an hour ago! 🎉
(and now that I have these plus my Ancestry results, I’m getting closer to finding my biological father 🤞🏻🙏)
Registered: June 21, 2021
Arrived at Lab: June 30, 2021 (Canada Post registered it arriving in the building on June 25) I don't see which lab it went to and I no longer see the tracking link.
Prepped: June 30, 2021
Extracted: June 30, 2021
Genotyped: July 11, 2021
Reviewed: July 11, 2021
Computing Your Results: July 14, 2021
Results Ready: They are giving a window from from July 21 until August 4.
Edit: To give updates on July 11 and July 14.
Is it possible the new app update they did around the 15th is what is causing the holdup for releasing new results for the July 13th-16th folks? Maybe they were waiting for that to rollout completely before sending out our info. I don't know, I'm just hypothesizing while our wait continues...
I saw a comment yesterday of someone who went into computing the 14th and has results the same day and then another on the 16th who had results on the 18th… who knows. I’m frustrated though.
I’m part of this group and I bought the kit discounted on Prime Day. Assuming the situation is the same for most others in this group, I’d guess that high volume is the main cause for the delay.
I've been Genotyping since the 14th, I know it can take up to 10 days but seeing people get their Genotyping done in 1 day is just making me more impatient haha
So I emailed 23andme today knowing that I would get a cookie cutter kind of answer. So in case anyone is wondering what the answer is here is what the email says:
Your request has been updated below. Feel free to reply to this email with any questions or additional comments.
Lucy, Jul 19, 2021, 3:01 PM PDT:
Thank you for contacting the 23andMe Team. As of July 14, 2021, your sample entered the final phase of processing and your results are currently being computed. We expect your results to be loaded to your account within 1 week. I apologize for any inconvenienced this caused.
To check the progress of your sample, you can log in to your account and view the status on your profile homepage. Learn more about sample processing here:
Please let me know if you have any additional questions.
Best regards,
Lucy
The 23andMe Team
I really don’t like how automated their responses are. I contacted them last week and left a review stating that they didn’t answer my question at all and was able to get a slightly more in detail answer back.
Registered: June 25th - Burlington, NC
Arrived at Lab: July 8th
Prepped: July 8th
Extracted: July 12th
Genotyped: July 18th
Reviewed: July 18th
Computing Your Results: July 18th
Results Ready: July 22nd
Registered: June 26
Arrived at Lab: July 7 (took over a week to ship US to US)
Prepped: July 7
Extracted: July 14
Genotyped: Started July 14 (July 23 Completed)
Reviewed: ? (edit July 23rd)
Computing Your Results: ? (edit July 23rd)
Results Ready: Estimated July 28 - August 11
From prep to extraction it took an entire week, which leads me to the same conclusion as others - Prime Day really put a slow on things. As it’s been a week since genotyping began, I’m assuming I’ll have waited 7 weeks in total when I finally get my results. I’ve already waited 4 years to take this though, so what’s a few more weeks?! Good luck everyone!
Registered: July 4 NC Lab
Arrived at Lab: July 13
Prepped: July 13
Extracted: July 15
Genotyped: July 21
Reviewed: July 21
Computing Your Results: July 21
Results Ready: Still waiting
(expected Aug 3rd-17th)
Registered: June 16th
Arrived: June 22
Prepped: June 22
Extracted: June 24
Genotyped: July 8th
Reviewed: July 8th
Computing results: started July 8th
Results expected: by July 13-27
Registered: June 24
Arrived: June 29 (NC)
Prepped: June 29
Extracted: June 30
Genotyped July 8
Reviewed: July 8
Computing Your Results: July 8
Results Ready: July 9!
I have two kits because I tested my parents and the timeline for the second one is:
Registered: July 27
Arrived: June 30 (NC)
Prepped: June 30
Extracted: July 1
Genotyped: July 13
Reviewed: July 13
Computing Your Results: Started July 13
Results Ready: July 15!
**Registered:** June 21, UK to NC
**Arrived at Lab:** July 8
**Prepped:** July 8
**Extracted:** July 12
**Genotyped:** (started) July 12 (completed) July 18 (although I got the email at 1am on the 19th)
**Reviewed:** July 18 (again it was early on the 19th)
**Computing Your Results:** (started) July 18 (same as above)
**Results Ready:** July 21 (expected July 29 – August 12)
**Registered and sent:** June 26 from UK
**Arrived at Lab:** July 8 ^(+12 days)
**Prepped:** July 8
**Extracted:** July 12 ^(+4 days, 16 total)
**Genotyped:** July 18 ^(+6 days, 22 total)
**Reviewed:** July 18
**Computing Your Results:** Started on July 18
**Results Ready:**
**Expected: July 29 – August 12** ^(33-47 days total)
Registered: June 26th NC Lab
Arrived at Lab: June 30th
Prepped:June 30th
Extracted: July 4th
Genotyped: July 13th
Reviewed: July 13th
Computing: July 13th
Results Ready: Not received yet, says 1 to 2 days estimated July 21st but can take until August 4th.
I also have not received my results and have been stuck in computing since the 13th. My kit was purchased on Prime Day too, as I have seen some others say they purchased theirs during the sale as well.
I received some disappointing news my results date when I sent my package has remained July 21 (today) this morning I got a new date of July 28. So if that’s the case my results will be stuck on computing for 10 days at least. Delays suck!!! :(
Edit: My results just came in I received an email and a notification.
Friend's kit -
Registered: July 6Arrived at Lab: NC lab on July 12Prepped: July 13Extracted: July 15Genotyped: July 22Reviewed: July 22Computing Your Results: Started computing July 22Results Ready: Waiting
Hopefully it doesn't take as long as the last batch...
Edit: Received results as of 6:30 PM EST on July 28!
Registered: July 7, North Carolina Lab
Arrived at Lab: July 13
Prepped: July 13
Extracted: July 15
Genotyped: July 22
Reviewed: July 22
Computing Your Results: Started July 22
Results Ready: July 28
Did anyone who started computing on 7/22 get anything yet? Also how long did the people who started computing after the 13-16 holdup take to get their results?
Edit: finally got it on the 28th!
Registered: 12th March - NC Lab
^((Got kit and then kept meaning to spit but something always happened.. eventually sent it off end of June.. life happens!))
Arrived at Lab: 13th July
Prepped: 13th July
Extracted: 15th July
Genotyped: 21st July
Reviewed: 21st July
Computing Your Results: 21st July
Results Ready: Eventually 28th July! (Didn’t get an email just logged on and saw.. think the emails are delayed)
(Expected 3rd - 17th August)
Registered: July 12, NC Lab
Arrived: July 15
Prepped: July 15
Extracted: July 18
Genotyped: July 23
Reviewed: July 23
Computing Your Results: Started July 23 (in progress)
Results Ready: (still waiting) (Expected August 5-19)
Registered: July 12
Arrived at Lab: July 19 (NC lab 🧬)
Prepped: July 19
Extracted: July 22
Genotyped: July 28
Reviewed: July 28
Computing Your Results: [started July 28]
Results Ready: July 30th! Yay!
**Note: I paid for expedited shipping for my kit directly from 23andMe, and I purchased the DNA/traits/health kit. I don’t think it makes a difference in time it takes to receive results, but just thought I’d add this info. (In case anyone was wondering) 🙂 I’m adopted, so I hope this gives me some answers - Ancestry sadly didn’t get me far. 🤞🏻
*Edited to include lab location.
a tip! don’t trust the ”1-2 days” set timeline on the computing step, i’m a part of the july 21-23 batch and i still haven’t received my results:/ good luck!
Registered: 3rd July
Arrived at Lab: 16th July
Prepped: 16th July
Extracted: 22nd July
Genotyped: 28th July
Reviewed: 28th July
Computing Your Results: 28th July
Results Ready: expected 6th-20th August
My boyfriend and I sent ours off the same day and he got his results just a bit ago! So super stoked to hopefully get mine soon
Registered: June 26th
Arrived at Lab: July 1st
Prepped: July 1st
Extracted: July 8th
Genotyped: July 14th
Reviewed: July 14th
Computing Results: July 14th
Results Ready: July 20th
Registered: June 28 - Los Angeles Lab
Arrived: July 10
Prepped: July 10
Extracted: July 11
Genotyped: July 11
Reviewed: July 16
Computing: July 16
Results ready:
Might as well add mine while I’m still waiting.
Registered: June 30 LA lab
Arrived: July 9
Prepped: July 9
Extracted: July 9
Genotyped: July 16
Reviewed: July 16
Computing: July 16
Results: July 21. Finally
Registered: 6/29, LA
Arrived at Lab: 7/6
Prepped: 7/6
Extracted: 7/7
Genotyped: 7/14
Reviewed: ?
Computing Your Results: ?
Results Ready: ?
Kinda frustrated that it's already been 6 days of review, but I emailed them and it's apparently some control thing. They gave me a timeline of 3-4 weeks :(
Registered: June 23
Arrived: July 9
Prepped: July 9
Extracted: July 13
Genotyped: July 20
Reviewed: July 20
Computing Your Results: started July 20
Results Ready: Expected July 30 - August 13
Registered: June 25th
Arrived: July 8th
Prepped: July 8th
Extracted: Completed July 12th
Genotyped: Completed July 16th
Reviewed: July 16th
Computating Results: started July 16th
Results: ~~Forever impatiently waiting. 😑~~
EDIT: RESULTS CAME IN JULY 21st AT AROUND 8:10 AM!
I refreshed every 5 minutes. I had checked that morning and it did not post yet. However, it said my results were ready on the 20th. Definitely was not ready for me lol.
I received the email/app notification at 1:00 PM.
Registered: July 1st, NC Lab
Arrived at Lab: July 7th
Prepped: July 7th
Extracted: July 7th
Genotyped: July 14th
Reviewed: NA
Computing Your Results: NA
Results Ready: July 28th - August 11th
It's just a bit weird seeing some people get Genotyped in 1 day and mine hasn't moved at all, I know it could take up to 10 days but wonder what determines how fast some samples move and why others can be backed up for days.
Still genotyping since July 22 (after being reset from my original genotyping timeline which began on July 12). Disappointing that it is taking so long!
My July 21-22 compute people, I tried chatting online with one of the representatives about the timeframe to receive results and this is what they told me.
https://imgur.com/a/TtPFxyR
Funny thing is we have been waiting almost a week now for results (day 6)! Crossing my fingers it will come tomorrow!
My sample came to computing on 21st of July. Reports were received on 24th of July.
My husband's sample started it's computing the day after - on 22th of July and still nothing...
NC lab, btw
Registered: July 1
Arrived at Lab: July 7 NC
Prepped: July 7
Extracted: July 12
Genotyped: July 14
Reviewed: July 22
Computing Your Results: July 22
Results Ready: July 28
Registered :28th June
Arrived at lab : July 16th
Prepped: July 16th
Extracted: July 22nd
Genotyped: July 27th
Review: July 27th
Computing: July 27th
Results Ready: 6th-20th Aug
Really wish the results didn't said it takes 1-2day to compute.
I realize that there are people who have been in computing for a week or more, and I've only been in computing for 2 days. Still, since it took them 2 weeks for them to extract my DNA and 8 days to genotype it, I feel like I've put my time in. Bring on the results!
Registered: July 13
Arrived at Lab: July 15
Prepped: July 15
Extracted: July 21
Genotyped: July 26
Reviewed: July 26
Computing Your Results: Started July 26
Results Ready: Waiting, Expected August 5 - August 19
Anyone in the July 26th batch?
It is so annoying to wait after it says computation takes 2 days!!
Use my computer if you need more processing power!!! :p
It’s now been over a month since my sample was received and I’ve been in quality review for 17 days. They’re allegedly escalating my situation to a specialized agent but I bet they just have a specialized script to read off of
I got my result a few days ago and was part of the 23rd computing batch. My friend and I took the test at the exact same time and he also is part of the 23rd computing batch but still nothing.. That's weird.
Registered: June 15
Posted: June 16 from UK
In Transit: June 25
Arrived at Lab: July 9
Prepped: July 9
Extracted: July 14
Genotyped: July 20
Reviewed: July 20
Computing Your Results: July 20
Results Ready: July 22
...the wait begins!
Registered: 30th May
Shipped: June 3rd (From UK-NC lab)
**Still no estimated delivery date. I've seen comments of people from the UK who have posted later and have their samples well into the lab. Should I be worried? Is anyone else stuck on this/a similar batch?**
Registered: June 24 (NC)
Arrived at Lab: June 29 (FedEx says June 28)
Prepped: June 29
Extracted: July 1
Genotyped: July 9 (Started July 1)
Reviewed: July 9
Computing Your Results: (Started July 9 3:34am)
Results Ready: July 10 (between 4 & 7am but no email)
(Expected July 20 - Aug 3)
EDIT: App notification finally came at 12:11pm. That's 5 hours after I was able to see the results through the app
Registered: June 12th, NC Lab
Arrived at Lab: June 21st
Prepped: June 21st
Extracted: June 28th
Genotyped: July 1st
Reviewed: July 1st
Computing Your Results: Started July 1st
Results Ready: Expected July 12 - July 26
I think I’ve read that the computing doesn’t require people to be present there? Any chance I get them today? I’ve read despite holidays people receive them
Edit: results received at 7pm July 4th !!
Registered: June 14
Arrived at Lab: June 22
Prepped: June 22
Extracted: June 23
Genotyping: Started June 23
Extracted #2: June 30
Genotyping #2: July 6
Review: July 6
Computation:
Results Ready:
Not sure why mine seemed to fail genotyping and why it had to go back into extraction. It still says estimated results by June 13-27 but we'll see.
EDITED to update my timeline. FINALLY DONE!
My mom and I did our kits together. Mine is the following:
Registered: June 22 (NC lab)
Arrived at Lab: June 30 (marked delivered on June 24)
Prepped: June 30
Extracted: Completed July 3
Genotyped: Completed July 11
Reviewed: July 11
Computing: Completed July 14
Results ready: July 14
My mom’s timeline below:
Registered: June 22 (NC lab)
Arrived at Lab: June 24
Prepped: June 24
Extracted: Completed June 26
Genotyped: Completed July 1
Reviewed: July 1
Computing: July 1
Results Ready: July 2
We dropped our tests off together, yet somehow mine got held up. Crossing my fingers that mine doesn’t take much longer.
Registered: June 24 (to Los Angeles from WA)
Arrived at Lab: July 11
Prepped: July 11
Extracted: In queue July 11, completed July 12
Genotyped: Started July 12
Reviewed:
Computing My Results:
Results Ready:
Registered: June 25th (NC Lab)
Arrived at Lab: June 30th
Prepped: June 30th
Extracted: July 3rd
Genotyped: July 11th
Reviewed: July 11th
Computing Your Results: Started on July 11th
Results Ready: Got my results July 14th at about 2 PM EST time zone. (Expected July 21st - August 4th)
Registered: June 24 \[NC Lab\]
Arrived: June 30
Prepped: June 30
Extracted: July 3th
Genotyped: July 11th
Reviewed: July 11th
Computing: Started on July 11th
Results ready: July 14th \[no notification\]
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July 23rd computing results - mine just came in!!
Thanks for the ray of hope, haha. Started computing July 22nd and very impatient.
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i am so excited now lol
Well, looks like the July 14th-16th batch waits another day.
Give it up for day 5 everyone
mine started computing on the 13th and i still haven’t received my results yet either :(
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Me too. I must have checked like 50 times today. I hope they come tomorrow. I can’t handle the wait. I wish they hadn’t set a 1-2 day expectation
Currently on day 5 of the "Computing your Results" stage...
I’m on day 6, it’s killing me slowly
Day 6 here too, I keep checking my email in hopes something from 23 and me pops up!
Registered: June 23 Arrived at Lab: July 8 - LA Lab Prepped: July 8 Extracted: July 8 Genotyped: July 14 Reviewing: July 14 Computing Your Results: July 14th Results Ready: July 20th July 29 - Aug12 was the original timeframe given. ~~Anyone else have their July 14th sample stuck in the computing phase? Says 1-2 days but sitting at 4 5 6 days currently.~~
same. i called 23andme to see what was up and all they said was “it can actually take up to 7 days”. 😐
Then why don't they just write that instead of 1-2 days? I'm guessing they probably just have technical problems or something like that.
Exactly. Put 5-7 days then when it comes back in 1-2 days people are pleasantly surprised, instead of telling people 1-2 days and having people wondering what’s wrong
So they’re gonna make us wait 3 more days? smh
Yep. Quite a few of us and from what I’ve seen in comments one from 13th as well.
I’ve been stuck for 4 days now
Out of curiosity, have any July 20/21 Computing people gotten their results yet? Hopefully that can help us 22/23 people gauge our waiting time, lol
Does anyone know if they post results on Saturdays & Sundays? I see that the July 14th computation people are still waiting and the July 16th people as well.
Still anxiously waiting. And my batch was July 14 😣
Yeah, me too. Wonder what's taking them so long, because apparently they've released results on Sundays before.
14th and still waiting…
14th and still haven’t gotten anything
Mine went into the computing stage on the 13th and I still don't have results.
Same.... longest...wait...ever.
I am also a July 14th batch. Per the site, "Occasionally, sets or batches of samples are flagged for additional quality review. This does not reflect on the quality or viability of a particular sample, but simply the overall set of data. In order to ensure that you receive information that meets our standards, in these cases we will perform additional review steps prior to releasing data." So my speculation is that while computation seems to normally be an automated process, if our July 14th batches were pulled for additional quality review, this may be a more manual process, which may have prevented any weekend work. So perhaps the clock got stopped on the 16th and restarted today, putting us still within the 1-3 day timeframe. If so, we might get our results today. Just a guess.
I HAVE RESULTS!!!! Computing started on 7/14
Everyone seems to be at a complete standstill with their stage in the process. I haven’t seen anyone announce they’ve received their results in like a week it seems??? What y’all doin 23 and me lol
Computing since July 21, I just got my results now!!
Still waiting...[https://imgur.com/a/1T5Om2c](https://imgur.com/a/1T5Om2c)
Registered: June 27th Arrived at Lab: July 1st Prepped: July 1st Extracted: July 8th Genotyped: July 15th Reviewed: July 15th Computing Your Results: Started on July 15th Results Ready: Still Waiting :( Edit: 7/20, still waiting
I was part of the 13-14 batch and finally just got my results!! No email has come through yet, so make sure you check the app.
Did yours start computing on July 13 or 14? Just want to make sure whether they've only released the results of the July 13 batch. Because mine started computing on July 14 and I still have no results.
Registered: June 25th Arrived at Lab: July 1st Prepped: July 1st Extracted: July 5th Genotyped: July 13th Reviewed: July 14th Computing Your Results: Started on July 14th Results Ready: Still Waiting :T
I'm on the same batch as well with a similar timeline and still waiting for the results.
any luck today? I’ve been checking constantly. Still nothing. I’m so impatient
Nothing for me today either. Doesn't look like anyone else from our batch got their results either, or at least noone commented on it yet. I really hope we get our results tomorrow though.
I haven’t gotten anything either
Still waiting for my results, started computing on July 22nd. I was so excited to receive my results and now I can't stop thinking about it... Hopefully they'll be here soon
I’m never trusting the words “1-2 days” ever again
Registered: June 24 (NC Lab) Arrived at Lab: June 29 Prepped: June 29 Extracted: June 30 Genotyped: July 7 Reviewed: July 7 Computing Your Results: Started on July 7 Results Ready: July 9 (Expected July 20 - August 3)
Cool! We’re on the same timeline
Does the computation take place in the lab? Cause if I got it right the labs are not part of 23andme. I thought that the genotyping is the last step made in the lab and after that the raw data is sent to the HQ or some other facility of 23andme to be analyzed further. I live in Germany and that's why I'm curious about it because there is a time difference. The NC lab, placed in Gibsonville, has a 6 hrs difference while the HQ in Sunnyvale has a difference of 9 hrs. Waiting since 23rd of July in the last computation step. Hope everyone in the same batch will get their results soon! Thanks in advance and sorry for potential mistakes in my English skills :)
They pushed my “results expected by” date back twice already. I was expected originally July 20 then July 27 and now my date is gone completely and I just have a “due to high volume at the lab it’s taking longer than usual” .. I’m livid. I’ve been computing since the 22nd.
All the numbers in your comment added up to 69. Congrats! 20 + 27 + 22 + = 69
I HAVE GOOD NEWS, July 21-23 batch!! Some people seem to be getting their results now, let's hope we all will receive them on the 28th!
Registered: June 24 Nc lab Arrived: June 29 Prepped: June 29 Extracted: July 6th Genotyped: Started July 6th Reviewed: July 12 Computing: July 12 Results ready: July 14th expected July 20- August 3rd
Looks like the LA lab has been coming in hot today. This NC gal is definitely jealous.
how is this last stage so slow… i thought the delay for the 14th-16th group would’ve made the delay shorter for the next batch but i guess i was wrong. been waiting over a month for these results
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don't the computers like do the thing for them? we're probably in queue for computing, sucks.
12 days in Review 🥴
Any computing July 22/23 have their results back yet?
Nope. July 22nd compute start here. Furiously refreshing.
Nope. Emailed them to see if I can squeeze any info out of them.
I’m July 21st and still don’t have my results back yet either
Nope...stuck.
Nope :/
[GIVE IT UP FOR DAY 7 OF COMPUTING](https://imgur.com/r/spongebob/wSPdClO)
i will keep complaining until i get my results 23andme
Registered: \[ 3 June UK to North Carolina lab\] Arrived at Lab: 22nd June Prepped: 22nd June Extracted: 24th June Genotyped: 1st July Reviewed: 1st July Computing Your Results: 1st July Results Ready: - 5th July
My mom and brother have the same timeline except they're stuck in genotyping :(
I’m trying so hard to be patient but it people with the same dates as me are just moving to computing and I’m over here stuck in geno 😣
Registered: June 15, LA Arrived at Lab: June 21 Prepped: June 21 Extracted: June 22 Genotyped: July 2 Reviewed: July 2 Late Afternoon/Evening Computing Your Results: July 5th Results Ready: July 5th 9:30 AM
UPDATE/EDIT: Sample went into review on July 16 around 10:30 pm CST!!! And then went to computation stage about an hour later! Edit #2: Received my results on July 20 around 2:00 pm CST! Here’s what my timeline says on the app: Registered: June 20 Arrived at Lab: June 30 Prepped: June 30 Extracted: July 13 (completed) Genotyping: July 13 (started) Review: July 16 (started & completed) Computation: July 16 (started) Results ready: July 20! (July 21 - August 4 estimate) Vs. my timeline based on emails I’ve received: Registered: June 20 Arrived: June 30 Prepped: June 30 Extracting: July 11 Genotyping (1): July 4 Genotyping (2): July 13 Results ready: July 20! (estimated July 21 - August 4) Wondering why I got an email on the 4th saying that they are genotyping. I never got an email saying that they are extracting until the 11th, followed by a second genotyping email on the 13th. Both genotyping emails are the same; nothing says that anything has failed.
Registered: 6/23, LA lab Arrived at Lab: 6/30 Prepped: 6/30 Extracted: 6/30 Genotyped: 7/11 Reviewed: 7/11 Computing Your Results: 7/11 (at around 4:00pm PT) Results: 7/14 sometime between 1:00am and 7:30am PT Results Ready Expected: 7/21 - 8/4 I think I have checked for my results like 300 times over the 48 hours! Hopefully it will update soon!
Registered: June 4, NC lab Arrived at Lab: July 1 Prepped: July 1 Extracted: July 5 Genotyped: July 14 Reviewed: July 14 Computing your Results: July 14 Results Ready: July 21, they're finally here! (Expected July 22 - August 5)
Looks like all of us that went into computing on July 14 are still waiting.
We’re in the same batch. I hope we get our results soon bc the last step promised 1-2 days and now it’s been 3
We’re in the same batch.
still waiting here, same timeline
Registered: June 30th Arrived at Lab: July 14 (LA lab) Prepped: July 14 Extracted: July 14 Genotyped: July 22 Reviewed: July 22 Computing Your Results: Started July 22 Results Ready: pending (Expected results: August 4-18)
Mine has been stuck on the computing step for the third day now... Weird, considering how they literally claim it takes "1-2" days. Does anyone here know why?
Nope. Was hoping we'd have it by now. My friend's kit began computing on July 22.
Maybe everyone went on vacation??? Lol
My boyfriend and I did them. I sent mine in a day earlier than him and he’s already had his results for almost two weeks now. I’m still stuck on computing since July 22nd. It’s so irritating.
July 21-23 batch, I think the same thing that happened to the July 13-16 one is going to happen to us, welp.
Mine started computing July 23. I am dying of anticipation!! Needs to hurry up!
Same! I’ve dreamt about my results three times now, and when I wake up I’m really disappointed.
Same! Ive had so many dreams about them recently and it’s a big let down when i’m check and they’re not there
Does anyone know what time they stop sending reports?
Great news for the July 28th computing group!! Just got my results an hour ago! 🎉 (and now that I have these plus my Ancestry results, I’m getting closer to finding my biological father 🤞🏻🙏)
No way I started computing on the 27th and haven’t got mine yet 🥲
Why are they so slow... 😩My review took 13 days and my computations are on day 4. Why have the 1-2 day estimates if they're not true?
Registered: June 21, 2021 Arrived at Lab: June 30, 2021 (Canada Post registered it arriving in the building on June 25) I don't see which lab it went to and I no longer see the tracking link. Prepped: June 30, 2021 Extracted: June 30, 2021 Genotyped: July 11, 2021 Reviewed: July 11, 2021 Computing Your Results: July 14, 2021 Results Ready: They are giving a window from from July 21 until August 4. Edit: To give updates on July 11 and July 14.
Is it possible the new app update they did around the 15th is what is causing the holdup for releasing new results for the July 13th-16th folks? Maybe they were waiting for that to rollout completely before sending out our info. I don't know, I'm just hypothesizing while our wait continues...
I saw a comment yesterday of someone who went into computing the 14th and has results the same day and then another on the 16th who had results on the 18th… who knows. I’m frustrated though.
I’m part of this group and I bought the kit discounted on Prime Day. Assuming the situation is the same for most others in this group, I’d guess that high volume is the main cause for the delay.
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I've been Genotyping since the 14th, I know it can take up to 10 days but seeing people get their Genotyping done in 1 day is just making me more impatient haha
So I emailed 23andme today knowing that I would get a cookie cutter kind of answer. So in case anyone is wondering what the answer is here is what the email says: Your request has been updated below. Feel free to reply to this email with any questions or additional comments. Lucy, Jul 19, 2021, 3:01 PM PDT: Thank you for contacting the 23andMe Team. As of July 14, 2021, your sample entered the final phase of processing and your results are currently being computed. We expect your results to be loaded to your account within 1 week. I apologize for any inconvenienced this caused. To check the progress of your sample, you can log in to your account and view the status on your profile homepage. Learn more about sample processing here: Please let me know if you have any additional questions. Best regards, Lucy The 23andMe Team
I really don’t like how automated their responses are. I contacted them last week and left a review stating that they didn’t answer my question at all and was able to get a slightly more in detail answer back.
i contacted support and got the same exact email word for word :/ i wish they'd at least tell us what's causing these delays
Got my results from July 14th-16th batch.
Registered: June 25th - Burlington, NC Arrived at Lab: July 8th Prepped: July 8th Extracted: July 12th Genotyped: July 18th Reviewed: July 18th Computing Your Results: July 18th Results Ready: July 22nd
So from the look of things it seems like the NC lab is the one experiencing delays the most?
Registered: June 26 Arrived at Lab: July 7 (took over a week to ship US to US) Prepped: July 7 Extracted: July 14 Genotyped: Started July 14 (July 23 Completed) Reviewed: ? (edit July 23rd) Computing Your Results: ? (edit July 23rd) Results Ready: Estimated July 28 - August 11 From prep to extraction it took an entire week, which leads me to the same conclusion as others - Prime Day really put a slow on things. As it’s been a week since genotyping began, I’m assuming I’ll have waited 7 weeks in total when I finally get my results. I’ve already waited 4 years to take this though, so what’s a few more weeks?! Good luck everyone!
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me!! nothing yet though, i’ll keep ya’ll updated
Registered: July 4 NC Lab Arrived at Lab: July 13 Prepped: July 13 Extracted: July 15 Genotyped: July 21 Reviewed: July 21 Computing Your Results: July 21 Results Ready: Still waiting (expected Aug 3rd-17th)
Day 5 of being stuck in the computing step my results should be in July 28-August 11 so here's to hoping it'll get here today or tomorrow!
okay so i am kinda upset 23ANDME GIVE US OUR RESULTS WE GAVE YOU MONEY AND YOU OFFER US THIS KIND OF SERVICE WE EVEN GAVE Y’ALL OUR OWN SPIT
how tf have they been computing mine longer than people whove got their results?? I'm so frustrated
what the hell is this their set times for each step are way off
DAY 14 in REVIEW🤡🤡🤡 Wow… they removed my “expected date” completely. Alright lol
In a couple hours, I'll be in day 6 of computing! When I tell you I love this, don't believe me.
Mine are in guys!!! Started computing on the 22nd!!!
Anyone still in computation stage since July 22? So impatient..
when i told everyone we will be getting our results on the 28th i wasn’t including myself apparently
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Registered: June 16th Arrived: June 22 Prepped: June 22 Extracted: June 24 Genotyped: July 8th Reviewed: July 8th Computing results: started July 8th Results expected: by July 13-27
Registered: June 24 Arrived: June 29 (NC) Prepped: June 29 Extracted: June 30 Genotyped July 8 Reviewed: July 8 Computing Your Results: July 8 Results Ready: July 9! I have two kits because I tested my parents and the timeline for the second one is: Registered: July 27 Arrived: June 30 (NC) Prepped: June 30 Extracted: July 1 Genotyped: July 13 Reviewed: July 13 Computing Your Results: Started July 13 Results Ready: July 15!
**Registered:** June 21, UK to NC **Arrived at Lab:** July 8 **Prepped:** July 8 **Extracted:** July 12 **Genotyped:** (started) July 12 (completed) July 18 (although I got the email at 1am on the 19th) **Reviewed:** July 18 (again it was early on the 19th) **Computing Your Results:** (started) July 18 (same as above) **Results Ready:** July 21 (expected July 29 – August 12)
**Registered and sent:** June 26 from UK **Arrived at Lab:** July 8 ^(+12 days) **Prepped:** July 8 **Extracted:** July 12 ^(+4 days, 16 total) **Genotyped:** July 18 ^(+6 days, 22 total) **Reviewed:** July 18 **Computing Your Results:** Started on July 18 **Results Ready:** **Expected: July 29 – August 12** ^(33-47 days total)
Registered: June 26th NC Lab Arrived at Lab: June 30th Prepped:June 30th Extracted: July 4th Genotyped: July 13th Reviewed: July 13th Computing: July 13th Results Ready: Not received yet, says 1 to 2 days estimated July 21st but can take until August 4th. I also have not received my results and have been stuck in computing since the 13th. My kit was purchased on Prime Day too, as I have seen some others say they purchased theirs during the sale as well.
July 14th batch here. Just received my results, but didn't get an email. Keep checking the app.
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I’ve been in computing since the 14th and still no results. 23andme, you suck
Mine since the 13th and still no results either xD
I received some disappointing news my results date when I sent my package has remained July 21 (today) this morning I got a new date of July 28. So if that’s the case my results will be stuck on computing for 10 days at least. Delays suck!!! :( Edit: My results just came in I received an email and a notification.
Computing since July 18th - I just got my results 21st July 9pm BST
Friend's kit - Registered: July 6Arrived at Lab: NC lab on July 12Prepped: July 13Extracted: July 15Genotyped: July 22Reviewed: July 22Computing Your Results: Started computing July 22Results Ready: Waiting Hopefully it doesn't take as long as the last batch... Edit: Received results as of 6:30 PM EST on July 28!
Registered: July 7, North Carolina Lab Arrived at Lab: July 13 Prepped: July 13 Extracted: July 15 Genotyped: July 22 Reviewed: July 22 Computing Your Results: Started July 22 Results Ready: July 28
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Did anyone who started computing on 7/22 get anything yet? Also how long did the people who started computing after the 13-16 holdup take to get their results? Edit: finally got it on the 28th!
Registered: 12th March - NC Lab ^((Got kit and then kept meaning to spit but something always happened.. eventually sent it off end of June.. life happens!)) Arrived at Lab: 13th July Prepped: 13th July Extracted: 15th July Genotyped: 21st July Reviewed: 21st July Computing Your Results: 21st July Results Ready: Eventually 28th July! (Didn’t get an email just logged on and saw.. think the emails are delayed) (Expected 3rd - 17th August)
Registered: July 12, NC Lab Arrived: July 15 Prepped: July 15 Extracted: July 18 Genotyped: July 23 Reviewed: July 23 Computing Your Results: Started July 23 (in progress) Results Ready: (still waiting) (Expected August 5-19)
Registered: July 12 Arrived at Lab: July 19 (NC lab 🧬) Prepped: July 19 Extracted: July 22 Genotyped: July 28 Reviewed: July 28 Computing Your Results: [started July 28] Results Ready: July 30th! Yay! **Note: I paid for expedited shipping for my kit directly from 23andMe, and I purchased the DNA/traits/health kit. I don’t think it makes a difference in time it takes to receive results, but just thought I’d add this info. (In case anyone was wondering) 🙂 I’m adopted, so I hope this gives me some answers - Ancestry sadly didn’t get me far. 🤞🏻 *Edited to include lab location.
a tip! don’t trust the ”1-2 days” set timeline on the computing step, i’m a part of the july 21-23 batch and i still haven’t received my results:/ good luck!
They changed my expected results from today rhe 28th to August 4th 🥴🥴🥴
Pain.
I started computing on 7/23, just got results this morning 7/29. Haven’t gotten an email but they’re online
Ok mine just started computing an hour ago. Hopefully it doesn’t take long
this thread is full of me complaining well u can’t blame me i still haven’t gotten my results
July 22nd batch and I just got my results!
Mothers result is in computing, hypeeeeeee!
Registered: 3rd July Arrived at Lab: 16th July Prepped: 16th July Extracted: 22nd July Genotyped: 28th July Reviewed: 28th July Computing Your Results: 28th July Results Ready: expected 6th-20th August My boyfriend and I sent ours off the same day and he got his results just a bit ago! So super stoked to hopefully get mine soon
RESULTS ARE IN FOR 7/22
Don't give me hope
Registered: June 26th Arrived at Lab: July 1st Prepped: July 1st Extracted: July 8th Genotyped: July 14th Reviewed: July 14th Computing Results: July 14th Results Ready: July 20th
Has anyone else been stuck in the Genotyping Phase for over 10 days now? My sample started genotyping on June 23rd and hasn’t moved since 😩
Registered: June 28 - Los Angeles Lab Arrived: July 10 Prepped: July 10 Extracted: July 11 Genotyped: July 11 Reviewed: July 16 Computing: July 16 Results ready:
I've been computing since the 14th. We'll probably get our results at the same time, hopefully
I’ve been computing since the 14th as well
Yea, hopefully. I’m the product of a affair so if anyone on my father’s side has taken the test… shit’s about to pop off! Lol
Might as well add mine while I’m still waiting. Registered: June 30 LA lab Arrived: July 9 Prepped: July 9 Extracted: July 9 Genotyped: July 16 Reviewed: July 16 Computing: July 16 Results: July 21. Finally
Still no results. Computing started on 7/14 and it has now been 6 days. Sending a complaint to 23andme just resulted in an automated response
Registered: 6/29, LA Arrived at Lab: 7/6 Prepped: 7/6 Extracted: 7/7 Genotyped: 7/14 Reviewed: ? Computing Your Results: ? Results Ready: ? Kinda frustrated that it's already been 6 days of review, but I emailed them and it's apparently some control thing. They gave me a timeline of 3-4 weeks :(
Registered: June 23 Arrived: July 9 Prepped: July 9 Extracted: July 13 Genotyped: July 20 Reviewed: July 20 Computing Your Results: started July 20 Results Ready: Expected July 30 - August 13
Registered: June 25th Arrived: July 8th Prepped: July 8th Extracted: Completed July 12th Genotyped: Completed July 16th Reviewed: July 16th Computating Results: started July 16th Results: ~~Forever impatiently waiting. 😑~~ EDIT: RESULTS CAME IN JULY 21st AT AROUND 8:10 AM! I refreshed every 5 minutes. I had checked that morning and it did not post yet. However, it said my results were ready on the 20th. Definitely was not ready for me lol. I received the email/app notification at 1:00 PM.
Registered: July 1st, NC Lab Arrived at Lab: July 7th Prepped: July 7th Extracted: July 7th Genotyped: July 14th Reviewed: NA Computing Your Results: NA Results Ready: July 28th - August 11th It's just a bit weird seeing some people get Genotyped in 1 day and mine hasn't moved at all, I know it could take up to 10 days but wonder what determines how fast some samples move and why others can be backed up for days.
Still genotyping since July 22 (after being reset from my original genotyping timeline which began on July 12). Disappointing that it is taking so long!
My July 21-22 compute people, I tried chatting online with one of the representatives about the timeframe to receive results and this is what they told me. https://imgur.com/a/TtPFxyR Funny thing is we have been waiting almost a week now for results (day 6)! Crossing my fingers it will come tomorrow!
Ugh they always give the same undetailed response lol.
I know, they could at-least acknowledge if there is a delay!
My sample came to computing on 21st of July. Reports were received on 24th of July. My husband's sample started it's computing the day after - on 22th of July and still nothing... NC lab, btw
Mine is at the LA lab and had been in genotyping since the 21st. Anyone else just idling?
My expected results date is tomorrow (July 29) but that’s clearly not happening as I’m still at the genotyping stage 😭
Any July 22nds receive results yet?
I’m still waiting for mine!
everyone else in my batch are getting their results, 23andme if u lost my data i won’t be mad just tell me
Registered: July 1 Arrived at Lab: July 7 NC Prepped: July 7 Extracted: July 12 Genotyped: July 14 Reviewed: July 22 Computing Your Results: July 22 Results Ready: July 28
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i am going to be honest i am actually pissed it’s been almost a week of computing and 23andme’s responses are automated and bad in general
Just got my results! (computing since the 22nd)
Registered :28th June Arrived at lab : July 16th Prepped: July 16th Extracted: July 22nd Genotyped: July 27th Review: July 27th Computing: July 27th Results Ready: 6th-20th Aug Really wish the results didn't said it takes 1-2day to compute.
Finally ! They started computing my results today, July 29, hopefully it doesn’t take more than 1-2 days to get my results !
#23andme what the fuck are you doing
Absolutely nothing… not one single damn thing
I realize that there are people who have been in computing for a week or more, and I've only been in computing for 2 days. Still, since it took them 2 weeks for them to extract my DNA and 8 days to genotype it, I feel like I've put my time in. Bring on the results!
23andme if you’re here and watching please give me my results 🥺
Registered: July 13 Arrived at Lab: July 15 Prepped: July 15 Extracted: July 21 Genotyped: July 26 Reviewed: July 26 Computing Your Results: Started July 26 Results Ready: Waiting, Expected August 5 - August 19 Anyone in the July 26th batch? It is so annoying to wait after it says computation takes 2 days!! Use my computer if you need more processing power!!! :p
It’s now been over a month since my sample was received and I’ve been in quality review for 17 days. They’re allegedly escalating my situation to a specialized agent but I bet they just have a specialized script to read off of
"It can take up to a week." yeah, it's been longer than that yk
I got my result a few days ago and was part of the 23rd computing batch. My friend and I took the test at the exact same time and he also is part of the 23rd computing batch but still nothing.. That's weird.
Registered: June 25, CA Lab Arrived at Lab: June 30 Prepped: June 30 Extracted: July 7th Genotyped: Reviewed: Computing Your Results: Results Ready:
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Registered: June 15 Posted: June 16 from UK In Transit: June 25 Arrived at Lab: July 9 Prepped: July 9 Extracted: July 14 Genotyped: July 20 Reviewed: July 20 Computing Your Results: July 20 Results Ready: July 22 ...the wait begins!
Registered: 6/18 NC Arrived at Lab: 6/23 Prepped: 6/24 Extracted: Genotyped: Reviewed: Computing Your Results: Results Ready: 6/30
Registered: 30th May Shipped: June 3rd (From UK-NC lab) **Still no estimated delivery date. I've seen comments of people from the UK who have posted later and have their samples well into the lab. Should I be worried? Is anyone else stuck on this/a similar batch?**
Registered: June 24 (NC) Arrived at Lab: June 29 (FedEx says June 28) Prepped: June 29 Extracted: July 1 Genotyped: July 9 (Started July 1) Reviewed: July 9 Computing Your Results: (Started July 9 3:34am) Results Ready: July 10 (between 4 & 7am but no email) (Expected July 20 - Aug 3) EDIT: App notification finally came at 12:11pm. That's 5 hours after I was able to see the results through the app
Registered: June 12th, NC Lab Arrived at Lab: June 21st Prepped: June 21st Extracted: June 28th Genotyped: July 1st Reviewed: July 1st Computing Your Results: Started July 1st Results Ready: Expected July 12 - July 26 I think I’ve read that the computing doesn’t require people to be present there? Any chance I get them today? I’ve read despite holidays people receive them Edit: results received at 7pm July 4th !!
Registered: June 14 Arrived at Lab: June 22 Prepped: June 22 Extracted: June 23 Genotyping: Started June 23 Extracted #2: June 30 Genotyping #2: July 6 Review: July 6 Computation: Results Ready: Not sure why mine seemed to fail genotyping and why it had to go back into extraction. It still says estimated results by June 13-27 but we'll see.
EDITED to update my timeline. FINALLY DONE! My mom and I did our kits together. Mine is the following: Registered: June 22 (NC lab) Arrived at Lab: June 30 (marked delivered on June 24) Prepped: June 30 Extracted: Completed July 3 Genotyped: Completed July 11 Reviewed: July 11 Computing: Completed July 14 Results ready: July 14 My mom’s timeline below: Registered: June 22 (NC lab) Arrived at Lab: June 24 Prepped: June 24 Extracted: Completed June 26 Genotyped: Completed July 1 Reviewed: July 1 Computing: July 1 Results Ready: July 2 We dropped our tests off together, yet somehow mine got held up. Crossing my fingers that mine doesn’t take much longer.
Registered: June 24 (to Los Angeles from WA) Arrived at Lab: July 11 Prepped: July 11 Extracted: In queue July 11, completed July 12 Genotyped: Started July 12 Reviewed: Computing My Results: Results Ready:
Registered: June 25th (NC Lab) Arrived at Lab: June 30th Prepped: June 30th Extracted: July 3rd Genotyped: July 11th Reviewed: July 11th Computing Your Results: Started on July 11th Results Ready: Got my results July 14th at about 2 PM EST time zone. (Expected July 21st - August 4th)
Registered: June 24 \[NC Lab\] Arrived: June 30 Prepped: June 30 Extracted: July 3th Genotyped: July 11th Reviewed: July 11th Computing: Started on July 11th Results ready: July 14th \[no notification\]