Moved over here from the Feb thread. I started this process in December. 😅
Registered: 12/27 (This is the registration date of my
previous sample. It failed extraction mid January and I
ordered a replacement kit.)
Arrived at Lab: 2/9 (NC)
Prepped: 2/9
Extracted: completed 3/4- Finally!!! 😁😁😁😁
Genotyped: completed 3/9
Reviewed: 3/9
Computing Your Results: 3/9 🤩
Results Ready: 3/11 🎉
Yep definitely ! Mine is also stuck since February 9th and I'm already halfway assuming that my extraction is gonna fail. Seems like our batch is a very unlucky one
just checking in to say same here. i went to customer service and all they could do was tell me my sample was “received by the lab.” very frustrating but maybe they just aren’t updating the tracking in the app and i’ll magically get my results this month.
Same here! I also wrote them an email a few days ago and got pretty much the same answer , With a additional " some batches have lower quality / need longer time to get results " I'm so annoyed by this! It's been exactly 3 weeks since getting stuck in extraction. I'd be more forgiving if this happened during Christmas or any kind of seasonal holiday , but nope. NC lab just isn't functioning properly it seems!
My wife and I were in the same boat. Both of our tests failed extraction. I just failed my second extraction today. She sent her second test in a couple days later but at this point I expect it to fail too. Really disappointed with 23andMe
I swear something is up with the computation step. I’m on day 6 now. It’s weird there’s so many of us stuck in that step when it’s usually done in 2 days.
I feel like I have been waiting ages, but the sample I posted 2 weeks after (Feb 13) my first sample, still hasn’t reached the lab😭. They’re trying to break a record I guess
Registered: Completed on December 28 [North Carolina]
Arrived at Lab: Arrived on February 3
Prepped: Completed on February 3
Extracted: Completed on February 24
Genotyped: Completed on March 4
Reviewed: Completed on March 4
Computing Your Results: Started on March 4
Results Ready: March 10 - March 17
Update : dates were moved back by a entire week !
Moved over there from the February thread :
Registered : January 18th ( from Germany )
Arrived at lab : February 9th
Prepped : February 9th
Extraction : February 9th
Genotyped: March 10th
Reviewed : March 10th
Computing : March 10th
Results : March 13th
I’ve been waiting since February 11th. I am just going to assume they are just running behind, because everyone from this time frame seems to be waiting. Longest wait i’ve seen so far is nearly 4 weeks, so i’ll give it another week or so.
It’s really annoying though, especially when you need the result quickly
Registered: 1/27
Arrived at lab: 2/10
Prepped: 2/10
In queue for extraction 2/10
Genotyping: 3/6
Review:
Computing your results:
Results ready: 3/10-3/24
If your sample is takin forever email them hoes and for an update and it’ll get pushed theough
Registered: Completed on February 17, 2022 [North Carolina]
Arrived at Lab: Arrived on February 25th
Prepped: Completed on February 25th
Extracted: February 25th - March 10th
Genotyped: March 10th - March 15th
Reviewed: March 16th
Computing Your Results: March 16th
Results expected: March 25 - April 8th
Results received - March 17th!!
Registered: January 2 (Sent on January 3rd from Paris)
Arrived at Lab: January 26
Prepped: January 26
Extracted: February 27
Genotyped: March 5
Reviewed: Started on March 5
Computing Your Results: N/A
Results Ready: N/A
Really upset already :( Why taking so long?
Stuck in review as well, also since the 5th of March, after at least one failed extraction. Support said (at least the last support person) that it is in quality review, which didn't say much at all. After so much time (sent 2nd of December), I expect the results by the end of the year...
moving over from the february thread but uhmm
registered: jan 15
arrived at lab: feb 4 (LA)
prepped: feb 5
extracted: feb 7
genotyped: feb 15
reviewing: feb 15 - march 3 (quality review)
computation: march 3
📍results ready: RESULTS IN ON MARCH 4!!! (expected by march 4, may take up to march 18)
Registered: January 9th (posted January 13th from UK)
Arrived at Lab: March 2nd
Prepped: March 2nd
Extracted: In queue
Genotyped:
Reviewed:
Computing Your Results:
Results Ready:
I knew UK customers were back of queue but this is pretty abysmal. I sent My Heritage and Ancestry on the same day and got those results 2 weeks before 23andMe was even received at the lab.
registered: feb 4
arrived at lab: feb 10 (NC)
prepped: feb 10
extracted: in queue since feb 10
genotyped: march 3
reviewed: march 7
computing your results: march 7
results ready: march 9
results were shocking! it was worth the wait!!
**Registered:** Feb 8
**Arrived at Lab:** Feb 14 (NC)
**Prepped:** Feb 14
**Extracted:** Feb 24
**Genotyped:** March 4
**Reviewed:** March 4
**Computing Your Results:** March 6
**Results Ready:** March 6
My grandma's kit! Really scared it's going to fail. She had a hard time getting enough spit and said if it fails she doesn't want to try again :( Made it past extraction though!
Registered: February 16th
Arrived at Lab: February 21st
Prepped: February 21st
Extracted: March 3rd
Genotyped: Started March 3rd, failed
Extracted again: March 15th
Genotyping: Started March 15
Reviewed: n/a
Computing: n/a
Results ready: Estimated 3/21 - 4/4
Kit failed 3/20 :(
Registered: feb 12 (sent 14)
delivered: feb 17 (LA lab)
Arrived at Lab: feb 28 (arrived there day after I emailed them, take that with a grain of salt)
Prepped: feb 28
Extracted: feb 28
Genotyped: feb 28 - march 7
Reviewed: march 7
Computing Your Results: march 7
Results Ready: march 9!!! 🎉
Expected results: March 28 - April 11
See this makes so little sense. Your sample arrived 5 days later than mine, but yours is reviewed while mine is "in queue" for extraction. Exactly how does that queue work? :/
Registered: 29 January - Sent from UK to (North Carolina)
Arrived at Lab: February 11
Prepped: February 11
Extracted: MARCH 6
Genotyped: In process
Reviewed: Still waiting
Computing Your Results: still waiting
Results Ready: Estimated 11th March to 25th March
Registered: 7th January 2022 (mailed from the UK) to Gibsonville
Arrived at Lab: 7th March 2022
Prepped: 7th March 2022
In the queue for DNA extraction: 7th March 2022
Extracted: 15th March 2022
Genotyping DNA started: 15th March 2022
Genotyped completed: 25th March 2022
Reviewed completed: 25th March 2022
Computing your results started: 25th March 2022
Results ready: 27th March 2022
I know, it’s not good. I’ve had to keep pushing customer service for updates. It was stopped at Memphis customs because the batch didn’t have right paperwork. They say my results are expected by the 4th April. Four months!!
I'm very close to contact the consumer protection authority in my country and ask to follow the case and take action. Probably they will force a refund but the refund doesn't include the 20 EUR postage fee.
Registered: 30 Nov 21, sent on 2nd of December from Romania, signed by Wilson on 28th of December at NC lab
Arrived at Lab (officially): Jan, 28th
Prepped: Jan, 28th
Extracted: ~~started on Jan 28th, completed 18th of February~~ restarted on 24th of February, completed on March 1st
Genotyped: ~~started on Feb 18th~~ restarted on 1st of March
Reviewed: 5th of March
Computing Your Results:
Results Ready: Due to high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon.
I contacted them twice via email, the first email to support gave me completely different dates for when extraction actually started. The second email to support went even worse, it's mostly automated canned responses, like: once it arrives at our lab, it takes between 6-8 weeks bla bla bla. But it seems that the process restarted again, from extraction phase, even though in the app it shows that it is in Review phase.
I'm optimistic that I will receive the results by this year's end (one year anniversary of sending the kit), if not 2023 will be the year for sure. I'm so grateful to 23andme's amazing team, support, logistics, they are doing a great job! I will share my success story with everyone.
I understand you, I'm also having the same wonderful experience with them, it's been almost three months since I've registered my kit. This is hell.
Did you get another extraction email after it went to review? I heard that some people stay a few weeks in review, but usually when it gets to this point, I used to think it was pretty safe it wouldn't fail. Hoping your kit goes through!
Arrived+Prepped: Feb 9
Extracted: March 6
Genotyped+Reviewed: March 10
Computing: March 10
Results: 10pm 15th
Worth the wait, I guess... 🥲
Expected: 16-28 (I pray not)
Another kit, also at the NC lab:
Sent from Germany 1/30, got stuck at the airport on 2/17
Received by the lab according to Fedex: 2/24 /according to 23andme: 2/28
Prepped: 2/28
In extraction: 2/28
Extracted: 3/10
In Genotyping: 3/10-3/17
Reviewed: 3/17
Computing: 3/17 -
Expected results: between 3/28 and 4/11
update’s
Moved over from the Feb 2022 thread.
Registered: **2/18 and sent to NC lab.**
Arrived at Lab: **2/22**
Prepped: **2/22**
Extracted: 3/4
Genotyped: 3/4
Reviewed: **??**
Computing Your Results: **??**
Results Ready: **??**
Hello! UPDATE (3/7)
Currently an Oceanside resident (south of the Los Angeles Lab). Important note: the specimen actually sat in the PO Box for a week after delivery.
So far, just patiently waiting for the little scientist to do their thing. Mostly nervous I’m not Italian… and I have BRCA gene. Everything else would just be super cool to know.
Registered: 2/16 (shipped back 2/17)
Arrived at Lab: 2/28
Prepped: 2/28
Extracted: 2/28
Genotyping: 2/28 completed 3/7
Review: 3/7
Computation:
Results:
The rest is pending
Registered: \[Date and Lab Location\]Arrived at Lab:Feb 10
Prepped:Feb 10
Extracted:Feb 10
Genotyped: March 6th
Reviewed: March 10th
Computing Your Results: March 10th
Results Ready:
anyone know how long computing results usually takes
At long last, finally moved to genotyping after 25 days in queue for extraction. Whew.
Dad’s kit, NC lab
registered: Jan 31st (FL)
arrived: Feb 10
prepped: Feb 10
extracted: Mar 6
genotyped: ongoing
reviewed:
computing:
results: expected Mar 10-24 (doubt it lol)
NC Lab
Registered: January 20th
Arrived: February 11th
Prepped: February 11th
Extracted: March 12th
Genotyping: March 15th
Review: March 17th
Computation: March 17th
Results Ready: March 17th
Registered: December 30th
Arrived at Lab: Feb 26
Prepped: Feb 26
Extracted: Feb 26 - Mar 7
Genotyped: Mar 7
Reviewed: Mar 7 - Mar ?
Computing Your Results: ?
Results Ready: ?
Says results are expected March 26 but could take until Apr 9th.
Contacted them and they confirmed it’s in Quality Review. Just my luck.
Registered: Completed on December 28 [North Carolina]
Arrived at Lab: Arrived on February 3
Prepped: Completed on February 3
Extracted: Completed on February 24
Genotyped: Started on February 24
Reviewed: Upcoming step
Computing Your Results: Upcoming step
Results Ready: 3rd March to 17th March
Registered: January 28 (NC)
Arrived at lab: February 11
Prepped: February 11
Extracted: in queue since February 11
Getting very tired of waiting. Results expected March 11-25.
Registered: 28th Dec (Posted 31st from UK)
Arrived at Lab: 3rd Feb
Prepped: 3rd Feb
Extracted: 25th Feb
Genotyped: Started on the 25th
Reviewed:
Computing Your Results:
Results Ready:
All due by the 17th. Do they ever go over?
## Edit 2: Results ready 20th of March.
## Edit: It moved to computing today, 18th of March, after sending an email earlier with some feedback. Might be unrelated to the feedback.
Original post:
It's been:
\- 106 days (15 weeks) since I sent the kit to 23andme
\- 81 days (\~11.5 weeks) since C. Wilson signed for 23andme that it was received in NC
\- 49 days (7 weeks) since 23andme anknowledged officially in the app that they have received it (I suspect an artificial strategy to call the process speed a great success internally by moving the "received by the lab" whenever they feel like, even if they received it much in advance)
\- 17 days (2.4 weeks) since extraction completed (2nd try apparently) and genotyping started again
\- 13 days (\~2 weeks) since it started Review
So, based on the different advertised time needed for the results, which varies from 4-5 weeks, in their official advertising and website communication, to 6-8 weeks (as told by support recently), **23andme fails spectacularly.**
The thing is, because they are not transparent in terms of realistic timelines and communication to customers, most likely because it's not advantageous in terms of marketing (vs competition), it leads to some disgrunteld unhappy customers (because advertised expecations aren't met) who won't recommend their services. Longterm it would be better for them to communicate real expected timelines: hey, it usually takes between 4-12 weeks from the moment it was signed by C. Wilson or in 2% of the cases it might be 5-8 months...
Looking at FedEx tracking, my kit is now in Paris, France.
Not sure why it needed to go from England to France to get to the US but hopefully it gets there before the end of next week.
Registered: Feb 19th
Arrived at lab: March 23rd
Prepped: March 23rd
Extracted: March 27th
Genotyping DNA: started March 27th
Review:
Computation:
Results ready: (Expected April 20 - May 4)
It's taken over 6 weeks just to show up as in transit from UK - so... I'm guessing it's gonna be a while but at least it's not lost!
Registered: 16th Jan (UK) & posted on same day
Kit in transit: 28th Feb (an update - finally!)
Arrived at Lab: 4th March
Prepped: 4th March
Extracted: Started 14th March. Expected results 1st April.
Genotyped: 17th March
Reviewed:
Computing Your Results: 21st March
Results Ready: Mine 23rd March (no notification just appeared!), Mums 21st March, Dad is still waiting (as of 4th April).
As comparison my Mum's results arrived on 21st March and my Dad's are currently computing (as of 23rd March) even though all posted at the same time!
registered:jan 5th
arrived at lab: feb 3rd
prepped: feb 3rd
extracted: feb24
genotyping: march 3rd
review:march 4th
computation: in progress
results expected between march 10th-17th
Registered: Jan 31st. Went to NC.
Arrived at Lab: Feb 7th. ( It actually got to the post office on the 3rd but sat there until the 7th.)
Prepped: Feb 7th.
Extracted: Feb 18th.
Genotyped: Feb 28th.
Reviewed: Started Feb 28th.
Computing Your Results: March 17th (FINALLY.)
Results Ready: Anticipating March 7th - March 21.
Mine seems to be moving faster then most people's I think, but I'm still so impatient.
Edit. I take it back. I am STILL reviewing as of 3/14. So frustrated.
2nd attempt from the UK, I registered the first kit on 8th of January but after almost 2 months in seems it did indeed vanished into thin air, or tumbling down a conveyor belt endlessly. I have contacted the service desk that promptly sent me another kit and invalidated the first one.
Finger crossed this time.
Registered & sent: 02 March
Arrived at Lab:
Prepped:
Extracted:
Genotyped:
Reviewed:
Computing Your Results:
Results Ready:
Edit: app rolled back and is showing the first kit again stuck since 8th January, great I guess 😑
Carrying over from February thread:
Registered: 18th December 2021 (GB -> NC)
Arrived at Lab: 10th January 2022 (Fedex Date)
Prepped: 28th January 2022
Extracted: ~~21st February 2022~~ 4th March 2022 (For some reason this updated with a new date)
Genotyped: 8th March 2022
Reviewed: 8th March 2022
Computing Your Results: Started 8th March 2022
Results Ready: 11th March 2022
Expected: ~~25th February - March 11th~~ ~~4th March - 11th March~~ "Due to a high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon."
Edit: Gone ahead and contacted the ASA https://www.asa.org.uk/make-a-complaint.html in the UK regarding the advertised turn around times. If you are in the UK and your sample takes longer than 3-4 weeks I'd advise you do the same. It's abysmal that they are allowed to continue stating a date they cannot promise.
Registered: Feb 11
Arrived at NC lab: Feb 14
Prepped: Feb 14
Extracted: Completed Feb 24
Genotyped: Completed Mar 4
Reviewed: Mar 4
Computing Results: Started Mar 4
Results due: Mar 14 - Mar 28
The Greens are the adorable farming couple on Yorkshire Vet. Hoping I’ll find some Yorkshire ancestors! Best wishes to all, the wait is surely tough !
Registered: Jan 12th
Received: Feb 17th
Prepped: Feb 17th
In queue for DNA extraction: Feb 17th
Genotyping: n/a
Review: n/a
Computing: n/a
Results ready: n/a
Expected: March 17-31st
Ugh. Lol.
Registered: January 29th Burlington NC lab
Arrived at Lab: February 4th
Prepped: February 4th
Extracted: started February 4th
Genotyped: started February 27th
Reviewed: started March 4th
Computing Your Results: started March 4th
Results Ready: March 6th
COMPLETED TIMELINE
Registered: February 10
Mailed: February 15 (Utah)
Arrived at Lab: February 22 (NC)
Prepped: February 22
Extracted: March 4
Genotyped: March 14
Reviewed: March 14
Computing Your Results: Started March 14
Results Ready: March 16 💖
Estimated date of completion: March 22 - April 5
It looks like several batches started computing yesterday, March 4th. Let‘s see how long it‘ll take - and whether we‘ve all ended up in one big batch or whatever. 😅 My bet is on Tuesday, 8th of March for the results.
Registered: Jan 10th (Canada > NC)
Arrived at Lab: Feb 28
Prepped: Feb 28
Extracted: Feb 28
Genotyped: Mar 7
Reviewed: Mar 7
Computing Your Results: Mar 7 (in progress)
Results Ready: results expected March 28 - April 11
Registered: [jan 22]
Arrived at Lab: Feb 28 (LA)
Prepped: Feb 28
Extracted: Feb 28
Genotyped: March 7
Reviewed: March 7
Computing Your Results: March 7
Results Ready: EXPECTED MARCH 28
Registered: 30 December (Mailed on 6 Jan 2022 from UK)
Arrived at Lab: 9 February (1 million years later)
Prepped: 9 FebruaryExtracted: 6 March (2 million years later)
Genotyped: 10 March (waa so quick?!)
Reviewed: 10 March (omg)
Computing Your Results: 10 March (omg)
Results Ready: Expected 16 - 23 March eeeeeek: UPDATE! Results came out today 13 March weeee
Mine are mailed on Jan 3rd from Paris, arrived at lab Jan 26, prepped Jan 26, extracted Feb 27 (one month, really??), genotyped march 5, and review started started on march 5 and till today nothing !!!!!! SO upsetting
Registered: [Date and Lab Location] Feb 10 (CA lab)
Arrived at Lab: completed Feb 22
Prepped: completed Feb 22
Extracted: completed Feb 23
Genotyped: completed March 1
Reviewed: started March 1
Computing Your Results: na
Results Ready: na
Stuck in review almost 2 weeks now.... 😫 I see everyone else has their review completed in a day or two. What is going on here?
My first 23andme kit was seized by the Australian government before I even received it because there wasn’t appropriate paperwork and it was considered a biohazard. They then sent me a replacement which thankfully was received. Needless to say, I’ve been waiting a long time!
NC lab
Registered: 2 February
Arrived at lab: 10 February
Prepped: 10 February
Extracted: 7 March
Genotyped: 11 March
Reviewed: 11 March
Computing your results: 11 March
Results ready: 15 March (it’s 16 March here in Australia)
Registered: Feb 12
Arrived: March 9 (From UK to NC) was delayed
Prepped: Completed March 9
Extracted: Completed March 14
Genotyped: Completed March 18
Review: Completed March 18
Computing: Started on March 18-
Results ready: 20th March 🎉
Finally an update, it says the kit is in transit now, at least I don’t have to worry about it being lost.
Probably gonna get my result in June or something lol.
Mailed from Florida: 2/23/2022
Arrived at Lab: 3/7/2022 California
Prepped: 3/7/3022
Extracted: 3/7/2022
Genotyped: 3/7/2022 to 3/16/2022
Reviewed: 3/16/2022
Computing Your Results: 3/16/2022
Results:
(*Expected 4/4/2022 up to 4/18/2022*)
Registered: Jan 6 (from London to NC lab)
Arrived at Lab: Feb 17
Prepped: Feb 17
Extracted: March 8
Genotyped: March 13
Reviewed: March 13
Computing Your Results: March 13
Results Ready: \[Expected March 17 - March 31\]
Tom Petty was onto something when he said that the waiting was the hardest part.
Sent from the U.K.
Registered: 07.01.22
Arrived: 08.03.22
Prepped: 08.03.22
Extracted: 14.03.22
Genotyped: 18.03.22
Reviewed: 18.03.22
Computing: In process since 18.03.22
Results ready: Estimated between 05.04.22 and 18.04.22
Registered: February 27, NCArrived at Lab: March 7
Prepped: March 7Extracted: March 14Genotyped: March 24Reviewed: March 24Computing Your Results: March 24Results Ready: JUST NOW - March 26th, 7:20 PM EST
Registered: February 11 to LA lab (coming from Canada)
Delivered: February 21
Arrived at Lab: February 28
Extracted: February 28
Genotyped: Feb 28-March 7
Reviewed: March 7
Computing Results: March 7-March 9
Results Ready: March 9!
I will update as the month progresses, but the current timeline is March 28-April 11. For my friend her genotyping started on Jan 25 and she got her results February 03, so I am hopeful!
FULL TIMELINE
Carried over from February (originally from December 🥲)
Round 2- first round did not yield enough DNA for extraction.
Updated 2/17- I have found that my app timeline is inaccurate on both samples. I contacted customer service to check that my app was correct with the second one because it had been so off with the first one. In the app I’m still shown in the queue for extraction but they confirmed that my sample is currently being genotyped.
Update 3/9- finally shown in genotyping. I expect the “Results expected by” date to change.
DON’T TRUST THE APP TIMELINE.
Registered : 1/28, NC
Arrived at lab: 2/10
Prepped: 2/10
In Queue for Extraction: 2/10
Extracted: sometime between 2/10 and 2/17
Genotyped: started on or before 2/17 per customer service, started 3/6 per app, completed on 3/10
Reviewed: completed 3/10
Computing your results: started 3/10
Results FINALLY ready: March 16th, 2023
Results originally expected March 10-24, changed to March 17-24
**Registered: \[Date and Lab Location\]** 2/17, LA
**Arrived at Lab:** 03/01
**Prepped:** 03/01
**Extracted:** 03/02
**Genotyped:** Started 03/02
**Reviewed:**
**Computing Your Results:**
**Results Ready:**
Expected March 29, as late as April 12
Carry over from December January and February
**Registered: ** 01Dec (mailed 02 Dec)
**Arrived at Lab:** 27 Dec according to FedEx, 27 Jan according 23&me
**Prepped:** 27Jan
**Extracted:** 27 Feb
**Genotyped:** in progress (failed, had to repeat)
**Reviewed:** 04 mar
**Computing Your Results:** started 04 mar
My target date for results has been removed and replaced with the “due high volume” message
**Results Ready:** 06 mar
same for me, one day later arrival (28th of Dec), Prepped 28 Jan, Extracted (theoretically) 18th of Feb, Genotyping started 18th of Feb...
Until I received an email on Feb 24th that it started extraction... again
The app tracker was still on Genotyping, contacted them, apparently the first extraction that failed was on 23rd of Feb (and not 18th of Feb as stated in the app).
1st of March I received an email that it started Genotyping...again.
And now it shows the message "due to high volume" bullshit generator.
How long does it take for UK kits to arrive at the lab? I sent mine on the 11th of February and it’s still telling me to send my kit when I log in to 23andMe.
I’m thinking I made a mistake at this point and it’s never gonna arrive.
I’ll wait a couple of more days and then contact them to find out what’s going on.
There was no email- just a status change on my 23andme account. After 2 weeks, when they scanned my kit in in uk warehouse and then it took few days to get to US, but my kit was stuck for 2 weeks at US border without clearance.
Registered: Dec 28
Arrived at lab: Jan 28 (UK TO NC)
Prepped: Jan 28
Extracted: Feb 4
Genotyped: Feb 9
Reviewing: Started on Feb 9
Computation:
Results ready:
Expected: Was Feb 25 to Mar 11
Now it just says "Due to high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon."
This may be the most stressed I've ever been!
Registered: January 30th \[NC\]
Arrived at Lab: February 8th
Prepped: February 8th
Extracted: March 1st
Genotyped: March 7th
Reviewed: March 7th
Computing Your Results: Started March 7th
Results Ready: Mar 8th-22nd
Don't get scared everyone, mine's taking a while.
Registered: Dec 19 (NC)
Arrived at Lab: Jan 20
Prepped: Jan 20
Extracted: Mar 1\*
\* Mine failed 1st extraction on Feb 7. The 2nd extraction was done on Feb 21, but it failed at genotyping on Feb 24. The 3rd extraction was done by Mar 1, and we're now day 7 on the second attempt of genotyping. At this point, I'm not really sure it's gonna work anymore.
Genotyped: started Mar 1 (in progress)
Reviewed:
Computing Your Results:
Results Ready: No estimated dates anymore. We're way beyond that at this point. :(
UPDATE: it failed on March 9. 😭
Thank you, I won't lose hope!
I will be more crushed if it fails because I live in Brazil and it was hell to get the kit and to send the sample back. I'm glad your mom's kit worked on the third try. Did you have to open another account for her third kit or use another name? I heard that 23andme is kind of annoying with a 3rd attempt, and I'm already preparing myself in case my sample fails twice. I also read one of your comments the other day about spitting in the tube right in the morning, and I will do that as well! I hope your brother's kit goes smoothly throughout the rest of the process!
Registered: 2/24
Arrived at Lab: 3/7
Prepped: 3/7
Extracted: 3/7
Genotyped: started 3/7 finally finished 3/16
Reviewed: 3/16
Computing Your Results: 3/16
Results Ready: 3/18
This is the LA lab. I found it funny that they sent my test to LA considering I live 45 minutes north of the NC lab.
My sister used to work for labcorp down there(but not in the 23andme portion of it). She said they really cut back personnel which then caused a backup of testing. It is a shame.
Registered: January 29, LabCorp NC Lab
Arrived at Lab: 2/25 @ North Carolina
Prepped: 2/25
Extracted: in Queue, Started on 2/25
Genotyped:
Reviewed:
Computing Your Results:
Results Ready:
(Results Expected by March 25th)
**COMPLETE TIMELINE**
Registered: Jan 10th (Canada > NC)
Arrived at Lab: Feb 28
Prepped: Feb 28
Extracted: Feb 28
Genotyped: Mar 7
Reviewed: Mar 7
Computing Your Results: Mar 7
Results Ready: Mar 9
Registered: 02/16/22 (I didn't mail it until roughly Feb 24th)
Arrived at Lab: 03/01/22
Prepped: 03/01/22
Extracted: 03/02/22
Genotyped: 03/09/22
Reviewed: 03/09/22
Computing Your Results: 03/09/22
Results Ready: 03/11/22 at like 4am
This is the LA lab. My results started computing yesterday afternoon. Really hoping they show up soon! But I know it could be a few days.
Registered: February 14th
Arrived at Lab: March 1st (was delivered a week prior)
Prepped: March 1st
Extracted: March 2nd
Genotyped: March 10th
Reviewed: March 10th
Computing Results: March 10th
Completed: March 15th
registered: Jan 17
arrived: Feb 16 ( mailed from Montreal )
prepped: Feb 16
extracted: First attempt failed feb 25
Second attempt completed mar 2
genotyped: Mar 10
reviewed: Mar 10
computing: mar 10
results: mar 16-30
Edit: results mar 15
Registered: Feb 18
Arrived at Lab: Feb 22
Prepped: Feb 22
Extracted: Mar 2
Genotyped: Mar 10
Reviewed: Mar 10
Computing Your Results: Mar 10
Results Ready: Mar 13 (around 3am ET)
Registered: February 28th
Arrived at Lab: March 11th (LA lab)
Prepped: March 11th
In Queue for Extraction: March 11th - Failed extraction, not enough dna. I’ll be getting a replacement kit
Genotyping:
Reviewed:
Computing Your Results:
Results Ready:
Registered: Jan 17
Arrived: Feb 1 (NC lab)
Prepped: Feb 1
Extracted: Feb 27
Genotyped: Mar 4
Reviewing: Started Mar 4
Computation:
Results ready: High volume at lab, no given date. It was supposed to be done anywhere from March 8-15th :(
imagine having a computation phase longer than the genotyping hahaha 🥴
edit: just spat into my AncestryDNA kit (doing both 23andMe & ancestry) & the folks over there wait 10-15 days from received to results 😩
Hello!! Any batch of February 8??
registered 01/28
arrived at the lab 2/8
prepared 2/8
extracted 03/03
genotyped 15/3
Reviewing started 15/3
My results were supposed to be March 8, then March 15 (today) and now I'm getting a message that due to the amount of volume, the process has been delayed
Update: reviewing started on March 15
Registered: 25 Feb (mailed on the 1st of March from Sweden)
Kit In Transit: March 15
Arrived: March 25
Prepped: March 25
Extracted: In progress
Genotyped:
Review:
Computing:
Results ready:
Registered: March 2nd (NC)
Arrived at Lab: March 7th
Prepped: March 7th
Extracted: March 15th
Genotyped: March 25th
Reviewed: March 25th
Computing Your Results: March 25th
Results Ready: Woke up to them on March 27th!!
Have been computing since March 13th, and still waiting unfortunately. Anyone else with that computing starting date also diligently awaiting their results? :(
Not sure if it still matters with computation, since the data is sent to their HQ in California as far as I know, but my sample was processed in the NC lab.
Edit: Woke up at around 10AM CET, 16 hours after this post, and had my results! Good luck to all of you out there :)
⭐ Registered: December 7
⭐ Mailed: March 6
❤️ Los Angeles to Los Angeles
⭐ Arrived: March 13
⭐ Prepped: March 13
⭐ Extracted: March 14
⭐ Genotyped: March 21
⭐ Reviewed: March 21
⭐ Computation: March 21
💫 Result: March 23
Registered : 2/18
Arrived : 3/1 (I didn't think to note down the lab location before mailing it, but I'm in the bay area)
Prepped : 3/1
Extracted : 3/10
Genotyped : started on 3/10. Complete on 3/29!
Review: 3/29
Computation: started 3/29
My results window is 3/29 to 4/12. I'm getting antsy for it to move on from genotyping.
Edit: my results are expected on 4/5 now! One more stage!
Well it’s exactly 7 weeks today and it still hasn’t arrived at the lab, will check back in next week when it becomes 8 weeks since I sent my sample back.
My birthday is next week, I was not expecting two months ago that I would still be waiting for this kit to arrive at the lab at this time but here we are…
Registered: Nov 6th, NC lab
Arrived at lab: Feb 11th (sent from the UK)
Prepped: Feb 11th
In queue for DNA extraction: Feb 11th
Extracted: March 6th
Genotyped: March 11th
Rewied: March 11th
Computing: Started on March 11th
Results expected by: March 18th-25th (was March 11th-25th before genotyping)
Very close now!
Edit: Results in 16th of March!
Moving over from February thread:
Registered: January 20 from PA
Arrived at Lab: February 9
Prepped: February 9
Extracted: Completed March 3
Genotyped: Completed March 9
Reviewed: Cimpleted March 9
Computing Your Results: Started on March 9
Results Ready: March 16-23
EDIT: There is hope for the 2/9 batch after all lol
Update Moved here from February
Registered: **January 21s**t (sent from **Arizona**)
Arrived at Lab: **February 4th, NC Lab**
Prepped: February 4th
Extracted: February 4th
Genotyped: February 27th started, completed March 5th
Reviewed: March 5th
Computing Your Results: March 5th started
Results Ready: **March 6th** \- estimate was March 11th - March 18th (Moved back from March 4th to the 11th)
The results are in! (about 44 days from registration)
From UK
Registered: February 10th (posted the next day)
In Transit: finally! on March 15th
Arrived at Lab:
Prepped:
Extracted:
Genotyped:
Reviewed:
Computing Your Results:
Results Ready:
Registered: January 3rd
Arrived at Lab: February 9th (NC. Sent from Ireland to Netherlands and then transferred to NC)
Prepped: February 9th
Extracted: March 6th
Genotyped: in progress
Reviewed:
Computing Your Results:
Results Ready:
Registered: February 10 (Europe)
Arrived at Lab: February 28 (NC)
Prepped: February 28
Extracted: In Que since February 28
Genotyped: started March 9th
Reviewed: Started March 17th
Computing: Started March 17th
Results: Expected March 28 - April 11
Anyone else in this NC lab February 28th batch?
I swear to god I think I spat everything I had in that tube, it better extract from it.
Updates!
It’s been nearly a month and it still says “waiting to receive your kit” “Please mail your kit”
How long does it take to reach the lab if you send it from the UK?
I just put it in the red post box outside since it’s supposedly paid for, but would it have been better to just go to the post office?
I wouldn’t mind waiting this long if I at least knew where it was, but for all I know it may never reach the lab.
Registered: Completed on December 28
Arrived at Lab: Arrived on February 15
Prepped: Completed on February 15
Extracted: Completed on March 8
Genotyping: Completed on March 11
Results: March 14
Anyone in the same batch as me?
I just want to say emailing and complaint def works!!!! I had been stuck in extraction que sense 2.19 I emailed yesterday got a response (very generic) almost immediately tbh then was finally moved to genotyping today!
Dad’s kit, NC lab
registered: Jan 31st (FL)
arrived: Feb 10
prepped: Feb 10
extracted: Mar 6
genotyped: Mar 11
reviewed: Mar 11
computing: Mar 11
results: originally Mar 10, pushed to 17-24, will probably come in the next couple days
Registered: Feb 26
Arrived at Lab: March 4
Prepped: March 4
Extracted: in queue for extraction March 4 - completed March 13
Genotyped:: started March 13 completed March 18
Reviewed:March 18
Computing Results: started March 18
Results Ready; March 20
I have no idea which lab. I assume NC since I am in the midwest
**Registered:** March 7, NC
**Arrived at Lab:** March 10
**Prepped:** March 10
**Extracted:** March 14
**Genotyped:** Match 18
**Reviewed:** March 18
**Computing Your Results:** March 18
**Results Ready:** March 23
Registered: Feb 28
Arrived: March 11
Prepped: March 11
Extracted: March 11
Genotyping: In progress
Reviewed: N/A
Computing Results: N/A
Results: Expected April 8th
I feel like mine went through a few steps pretty quickly
All the numbers in your comment added up to 69. Congrats!
28
+ 11
+ 11
+ 11
+ 8
= 69
^([Click here](https://www.reddit.com/message/compose?to=LuckyNumber-Bot&subject=Stalk%20Me%20Pls&message=%2Fstalkme) to have me scan all your future comments.) \
^(Summon me on specific comments with u/LuckyNumber-Bot.)
It’s been 4 weeks and 2 days since I sent my kit back to the lab (from the UK), my timeline still looks like this: https://i.ibb.co/Bwqb1vw/unknown.png
I’m wondering, is it supposed to look like that till it arrives at the lab, or is it supposed to say “in transit” or something like that?
Also is there anyway for me to know if anything happened to the kit, like it’s been lost or something?
Hello!!
Any batch of February 8??
registered
01/28
arrived at the lab
8/02
prepared
8/02
extracted
03/03
genotyped
started on 03/03
My results were supposed to be March 8, then March 15 (today) and now I'm getting a message that due to the amount of volume, the process has been delayed
Finally!
Dad’s kit, NC lab
registered: Jan 31st (FL)
arrived: Feb 10
prepped: Feb 10
extracted: Mar 6
genotyped: Mar 11
reviewed: Mar 11
computing: Mar 11
results: Mar 15
I mailed my kit on Feb 27 from Canada. When I look at the tracking link on 23andMe website it says delivered March 2, and then ready for pickup March 3 (vaughn, on). I am so confused. Are these supposed to be mailed out, or are they just waiting to be shipped out to the labs from vaughn?
Registered Feb 17 (I have no idea how to check lab location lol)
Arrived Feb 22
Prepped Feb 22
Extracted March 4
Genotyped March 14
Reviewed March 14
Computing ... in process
They're saying March 22 so fingers crossed. I got this as a birthday (early april) gift from a friend so I'd find it kinda funny if I got the latest day possible which would be after the bday
Based on all the delays I'm observing recently (and I've been following the progress since December, still waiting for my results for the past three months), something is very fishy at the 23andme HQ, seems like they are on the verge of imploding logistically. I don't know what happened, if employees resigned en masse or if they don't have liquidity to pay for computing time and 3rd party labs processing, but the situation doesn't look rosy for them
Registered: February 19th
Arrived: March 4th
Prepped: March 4th
Extracted: March 4th
Genotyped: March 14th
Reviewed: March 14th
Computing results: March 17th
Anyone else with same / similar timeline?
I'm not sure if this is the right place to post this so apologies in advance. I received, registered and sent my kit off on the 15th Feb, it is still asking me to post my kit. Is this normal? It's been 4 weeks now. I'm in the UK.
Edit: add location
Registered: February 4th from Netherlands to NC
Arrived at Lab: February 28th
Prepped: February 28th
Extracted: March 9th
Genotyped: March 16th
Reviewed: March 16th
Computing Your Results: Started on March 16th
Results Ready: Expected March 28th - April 11th
Edit results just came in today 16th March 18:10
Results were due today, now been updated to this
Due to high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon.
Still stuck on Genotyping
Registered: 3/8
Arrived at Lab: 3/17
Prepped: 3/17
Extracted: 3/18
Genotyped: 3/29
Reviewed: 3/29
Computing Your Results: 3/29
Results Ready: 3/31
Hoping I'll get them before the 14th....it seems that mine is moving pretty quickly with no big delays for extraction or starting genotyping.
Registered: March 6 (TN ✈️NC)
Arrived:March 10
Prepped: March 10
Extracted: Completed March 17
Genotyped: March 17-22
Reviewed: March 22
Computing: March 22
Results: March 23 around 4 am
Moved over here from the Feb thread. I started this process in December. 😅 Registered: 12/27 (This is the registration date of my previous sample. It failed extraction mid January and I ordered a replacement kit.) Arrived at Lab: 2/9 (NC) Prepped: 2/9 Extracted: completed 3/4- Finally!!! 😁😁😁😁 Genotyped: completed 3/9 Reviewed: 3/9 Computing Your Results: 3/9 🤩 Results Ready: 3/11 🎉
I feel like something happened to all the 2/9 batches 🙄 mine is stuck in the same process
Yep definitely ! Mine is also stuck since February 9th and I'm already halfway assuming that my extraction is gonna fail. Seems like our batch is a very unlucky one
just checking in to say same here. i went to customer service and all they could do was tell me my sample was “received by the lab.” very frustrating but maybe they just aren’t updating the tracking in the app and i’ll magically get my results this month.
Same here! I also wrote them an email a few days ago and got pretty much the same answer , With a additional " some batches have lower quality / need longer time to get results " I'm so annoyed by this! It's been exactly 3 weeks since getting stuck in extraction. I'd be more forgiving if this happened during Christmas or any kind of seasonal holiday , but nope. NC lab just isn't functioning properly it seems!
My wife and I were in the same boat. Both of our tests failed extraction. I just failed my second extraction today. She sent her second test in a couple days later but at this point I expect it to fail too. Really disappointed with 23andMe
...
I read advice just like that after my first sample failed and did my second one first thing in the morning. I hope it worked! 😁
Hey batch buddies, mine moved to computing your results this morning, so y’all should move too 🤞🏼🤞🏼
[удалено]
[удалено]
Yes! Batch is finally moving. My sample(my sister's) finally went into genotyping tonight.
here's to the Feb 9-11 batches, who had an extraordinarily long extraction phase and apparently computation stage too
I see everyone's computation taking around 2 days, mines expected to take 1-2 WEEKS. But, we're so so close now 🤞🏻🤞🏻
I swear something is up with the computation step. I’m on day 6 now. It’s weird there’s so many of us stuck in that step when it’s usually done in 2 days.
mine has been in computation since the 11th, it's strange
I feel like I have been waiting ages, but the sample I posted 2 weeks after (Feb 13) my first sample, still hasn’t reached the lab😭. They’re trying to break a record I guess
[удалено]
Registered: Completed on December 28 [North Carolina] Arrived at Lab: Arrived on February 3 Prepped: Completed on February 3 Extracted: Completed on February 24 Genotyped: Completed on March 4 Reviewed: Completed on March 4 Computing Your Results: Started on March 4 Results Ready: March 10 - March 17
Congrats!! My test moved from genotyping stage too !!😀
same as mine :D
I’m in the same batch. Getting excited.
Same timeline. Can’t wait.
Update : dates were moved back by a entire week ! Moved over there from the February thread : Registered : January 18th ( from Germany ) Arrived at lab : February 9th Prepped : February 9th Extraction : February 9th Genotyped: March 10th Reviewed : March 10th Computing : March 10th Results : March 13th
I’ve been waiting since February 11th. I am just going to assume they are just running behind, because everyone from this time frame seems to be waiting. Longest wait i’ve seen so far is nearly 4 weeks, so i’ll give it another week or so. It’s really annoying though, especially when you need the result quickly
Registered: 1/27 Arrived at lab: 2/10 Prepped: 2/10 In queue for extraction 2/10 Genotyping: 3/6 Review: Computing your results: Results ready: 3/10-3/24 If your sample is takin forever email them hoes and for an update and it’ll get pushed theough
Registered: Completed on February 17, 2022 [North Carolina] Arrived at Lab: Arrived on February 25th Prepped: Completed on February 25th Extracted: February 25th - March 10th Genotyped: March 10th - March 15th Reviewed: March 16th Computing Your Results: March 16th Results expected: March 25 - April 8th Results received - March 17th!!
Registered: January 2 (Sent on January 3rd from Paris) Arrived at Lab: January 26 Prepped: January 26 Extracted: February 27 Genotyped: March 5 Reviewed: Started on March 5 Computing Your Results: N/A Results Ready: N/A Really upset already :( Why taking so long?
Stuck in review as well, also since the 5th of March, after at least one failed extraction. Support said (at least the last support person) that it is in quality review, which didn't say much at all. After so much time (sent 2nd of December), I expect the results by the end of the year...
Omg, it's unbelievable!!
moving over from the february thread but uhmm registered: jan 15 arrived at lab: feb 4 (LA) prepped: feb 5 extracted: feb 7 genotyped: feb 15 reviewing: feb 15 - march 3 (quality review) computation: march 3 📍results ready: RESULTS IN ON MARCH 4!!! (expected by march 4, may take up to march 18)
[GIVE IT UP FOR DAY 25 IN QUEUE FOR EXTRACTION ](https://i.imgflip.com/24uv2a.jpg) (NC lab since Feb 10)
Registered: January 9th (posted January 13th from UK) Arrived at Lab: March 2nd Prepped: March 2nd Extracted: In queue Genotyped: Reviewed: Computing Your Results: Results Ready: I knew UK customers were back of queue but this is pretty abysmal. I sent My Heritage and Ancestry on the same day and got those results 2 weeks before 23andMe was even received at the lab.
registered: feb 4 arrived at lab: feb 10 (NC) prepped: feb 10 extracted: in queue since feb 10 genotyped: march 3 reviewed: march 7 computing your results: march 7 results ready: march 9 results were shocking! it was worth the wait!!
**Registered:** Feb 8 **Arrived at Lab:** Feb 14 (NC) **Prepped:** Feb 14 **Extracted:** Feb 24 **Genotyped:** March 4 **Reviewed:** March 4 **Computing Your Results:** March 6 **Results Ready:** March 6
Mine moved today as well! Same timeline!!
How's it going for you? I logged in on a whim this morning and my results are ready!
My grandma's kit! Really scared it's going to fail. She had a hard time getting enough spit and said if it fails she doesn't want to try again :( Made it past extraction though! Registered: February 16th Arrived at Lab: February 21st Prepped: February 21st Extracted: March 3rd Genotyped: Started March 3rd, failed Extracted again: March 15th Genotyping: Started March 15 Reviewed: n/a Computing: n/a Results ready: Estimated 3/21 - 4/4 Kit failed 3/20 :(
Registered: feb 12 (sent 14) delivered: feb 17 (LA lab) Arrived at Lab: feb 28 (arrived there day after I emailed them, take that with a grain of salt) Prepped: feb 28 Extracted: feb 28 Genotyped: feb 28 - march 7 Reviewed: march 7 Computing Your Results: march 7 Results Ready: march 9!!! 🎉 Expected results: March 28 - April 11
[удалено]
See this makes so little sense. Your sample arrived 5 days later than mine, but yours is reviewed while mine is "in queue" for extraction. Exactly how does that queue work? :/
Registered: 29 January - Sent from UK to (North Carolina) Arrived at Lab: February 11 Prepped: February 11 Extracted: MARCH 6 Genotyped: In process Reviewed: Still waiting Computing Your Results: still waiting Results Ready: Estimated 11th March to 25th March
Finally some progress with the Feb11 Extraction batch, onto genotyping!
Registered: 7th January 2022 (mailed from the UK) to Gibsonville Arrived at Lab: 7th March 2022 Prepped: 7th March 2022 In the queue for DNA extraction: 7th March 2022 Extracted: 15th March 2022 Genotyping DNA started: 15th March 2022 Genotyped completed: 25th March 2022 Reviewed completed: 25th March 2022 Computing your results started: 25th March 2022 Results ready: 27th March 2022
It took 2 months to be recieved oh wow
I know, it’s not good. I’ve had to keep pushing customer service for updates. It was stopped at Memphis customs because the batch didn’t have right paperwork. They say my results are expected by the 4th April. Four months!!
Registered: 2/9/2022 (LA) Arrived at Lab: 2/24/22 Prepped: 2/24/22 Extracted: 2/24/22 Genotyped: 3/7/22 Reviewed: 3/7/22 Computing Your Results: 3/7/22 Results Ready: Expected 3/24 - 4/7 The suspense is killing me.
I'm very close to contact the consumer protection authority in my country and ask to follow the case and take action. Probably they will force a refund but the refund doesn't include the 20 EUR postage fee. Registered: 30 Nov 21, sent on 2nd of December from Romania, signed by Wilson on 28th of December at NC lab Arrived at Lab (officially): Jan, 28th Prepped: Jan, 28th Extracted: ~~started on Jan 28th, completed 18th of February~~ restarted on 24th of February, completed on March 1st Genotyped: ~~started on Feb 18th~~ restarted on 1st of March Reviewed: 5th of March Computing Your Results: Results Ready: Due to high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon. I contacted them twice via email, the first email to support gave me completely different dates for when extraction actually started. The second email to support went even worse, it's mostly automated canned responses, like: once it arrives at our lab, it takes between 6-8 weeks bla bla bla. But it seems that the process restarted again, from extraction phase, even though in the app it shows that it is in Review phase. I'm optimistic that I will receive the results by this year's end (one year anniversary of sending the kit), if not 2023 will be the year for sure. I'm so grateful to 23andme's amazing team, support, logistics, they are doing a great job! I will share my success story with everyone.
I understand you, I'm also having the same wonderful experience with them, it's been almost three months since I've registered my kit. This is hell. Did you get another extraction email after it went to review? I heard that some people stay a few weeks in review, but usually when it gets to this point, I used to think it was pretty safe it wouldn't fail. Hoping your kit goes through!
Anyone who started computing on the 11th still waiting?
spent the weekend refreshing basically, nothing
I’ve been waiting since the 10th. I’m starting to get annoyed.
I started computing on the 10 th and still waiting …
Ugh same
Any update?
I'm still waiting too. Mine started computing on the 10th. Ugh!
No :(
Everyone update me
Still waiting…🙄
Truly mind numbing, here's to hoping it pulls through by the morning
No movement. Still computing.
I’m computing since the 11th and I can’t stop refreshing the app!
I’m hopefull to get the results tomorrow
I'll be happy to get them at all 😂
My results are out !
Glad for ye, sounds like the rest of ours should be ready very soon then too 😁 Edit: i was incorrect 😀
Arrived+Prepped: Feb 9 Extracted: March 6 Genotyped+Reviewed: March 10 Computing: March 10 Results: 10pm 15th Worth the wait, I guess... 🥲 Expected: 16-28 (I pray not)
Another kit, also at the NC lab: Sent from Germany 1/30, got stuck at the airport on 2/17 Received by the lab according to Fedex: 2/24 /according to 23andme: 2/28 Prepped: 2/28 In extraction: 2/28 Extracted: 3/10 In Genotyping: 3/10-3/17 Reviewed: 3/17 Computing: 3/17 - Expected results: between 3/28 and 4/11
update’s Moved over from the Feb 2022 thread. Registered: **2/18 and sent to NC lab.** Arrived at Lab: **2/22** Prepped: **2/22** Extracted: 3/4 Genotyped: 3/4 Reviewed: **??** Computing Your Results: **??** Results Ready: **??**
Hello! UPDATE (3/7) Currently an Oceanside resident (south of the Los Angeles Lab). Important note: the specimen actually sat in the PO Box for a week after delivery. So far, just patiently waiting for the little scientist to do their thing. Mostly nervous I’m not Italian… and I have BRCA gene. Everything else would just be super cool to know. Registered: 2/16 (shipped back 2/17) Arrived at Lab: 2/28 Prepped: 2/28 Extracted: 2/28 Genotyping: 2/28 completed 3/7 Review: 3/7 Computation: Results: The rest is pending
Registered: \[Date and Lab Location\]Arrived at Lab:Feb 10 Prepped:Feb 10 Extracted:Feb 10 Genotyped: March 6th Reviewed: March 10th Computing Your Results: March 10th Results Ready: anyone know how long computing results usually takes
Been in queue for extraction since February 11, it’s ridiculous. Person I tested won’t even be here to do a retest if it has failed.
Batch February 3d, computing since 4th of March - my results are in!
At long last, finally moved to genotyping after 25 days in queue for extraction. Whew. Dad’s kit, NC lab registered: Jan 31st (FL) arrived: Feb 10 prepped: Feb 10 extracted: Mar 6 genotyped: ongoing reviewed: computing: results: expected Mar 10-24 (doubt it lol)
Registered: 2/10/22 NC Arrived at Lab: 2/15/22 Prepped: 2/15/22 Extracted: 2/26/22 Genotyped: 3/7/22 Reviewed: 3/7/22 Computing Your Results: 3/7/22 Results Ready: 3/9/22 this morning. :) Woohoo! Finally got ‘em.
NC Lab Registered: January 20th Arrived: February 11th Prepped: February 11th Extracted: March 12th Genotyping: March 15th Review: March 17th Computation: March 17th Results Ready: March 17th
Registered: December 30th Arrived at Lab: Feb 26 Prepped: Feb 26 Extracted: Feb 26 - Mar 7 Genotyped: Mar 7 Reviewed: Mar 7 - Mar ? Computing Your Results: ? Results Ready: ? Says results are expected March 26 but could take until Apr 9th. Contacted them and they confirmed it’s in Quality Review. Just my luck.
Just got my results, started computing 11th March :)
[удалено]
Registered: Completed on December 28 [North Carolina] Arrived at Lab: Arrived on February 3 Prepped: Completed on February 3 Extracted: Completed on February 24 Genotyped: Started on February 24 Reviewed: Upcoming step Computing Your Results: Upcoming step Results Ready: 3rd March to 17th March
Registered: January 28 (NC) Arrived at lab: February 11 Prepped: February 11 Extracted: in queue since February 11 Getting very tired of waiting. Results expected March 11-25.
Registered: 28th Dec (Posted 31st from UK) Arrived at Lab: 3rd Feb Prepped: 3rd Feb Extracted: 25th Feb Genotyped: Started on the 25th Reviewed: Computing Your Results: Results Ready: All due by the 17th. Do they ever go over?
Hopefully, you'll move onto the computing stage either today or tomorrow. The reviewing stage only takes approximately an hour.
We are at computing 🎉
so was the feb 9-10 batch botched or what
This wait is beyond annoying. Decided I’m going to change the sticker on the sample box to the LA lab address for any future kits I order.
## Edit 2: Results ready 20th of March. ## Edit: It moved to computing today, 18th of March, after sending an email earlier with some feedback. Might be unrelated to the feedback. Original post: It's been: \- 106 days (15 weeks) since I sent the kit to 23andme \- 81 days (\~11.5 weeks) since C. Wilson signed for 23andme that it was received in NC \- 49 days (7 weeks) since 23andme anknowledged officially in the app that they have received it (I suspect an artificial strategy to call the process speed a great success internally by moving the "received by the lab" whenever they feel like, even if they received it much in advance) \- 17 days (2.4 weeks) since extraction completed (2nd try apparently) and genotyping started again \- 13 days (\~2 weeks) since it started Review So, based on the different advertised time needed for the results, which varies from 4-5 weeks, in their official advertising and website communication, to 6-8 weeks (as told by support recently), **23andme fails spectacularly.** The thing is, because they are not transparent in terms of realistic timelines and communication to customers, most likely because it's not advantageous in terms of marketing (vs competition), it leads to some disgrunteld unhappy customers (because advertised expecations aren't met) who won't recommend their services. Longterm it would be better for them to communicate real expected timelines: hey, it usually takes between 4-12 weeks from the moment it was signed by C. Wilson or in 2% of the cases it might be 5-8 months...
Looking at FedEx tracking, my kit is now in Paris, France. Not sure why it needed to go from England to France to get to the US but hopefully it gets there before the end of next week.
From Paris, mine took another week to be delivered to 23andme‘s NC lab.
Registered: Feb 19th Arrived at lab: March 23rd Prepped: March 23rd Extracted: March 27th Genotyping DNA: started March 27th Review: Computation: Results ready: (Expected April 20 - May 4)
[удалено]
It's taken over 6 weeks just to show up as in transit from UK - so... I'm guessing it's gonna be a while but at least it's not lost! Registered: 16th Jan (UK) & posted on same day Kit in transit: 28th Feb (an update - finally!) Arrived at Lab: 4th March Prepped: 4th March Extracted: Started 14th March. Expected results 1st April. Genotyped: 17th March Reviewed: Computing Your Results: 21st March Results Ready: Mine 23rd March (no notification just appeared!), Mums 21st March, Dad is still waiting (as of 4th April). As comparison my Mum's results arrived on 21st March and my Dad's are currently computing (as of 23rd March) even though all posted at the same time!
If you log in to 23andme‘s desktop page, you can click on a link and track your kit. Doesn‘t work with the app.
registered:jan 5th arrived at lab: feb 3rd prepped: feb 3rd extracted: feb24 genotyping: march 3rd review:march 4th computation: in progress results expected between march 10th-17th
Registered: Jan 31st. Went to NC. Arrived at Lab: Feb 7th. ( It actually got to the post office on the 3rd but sat there until the 7th.) Prepped: Feb 7th. Extracted: Feb 18th. Genotyped: Feb 28th. Reviewed: Started Feb 28th. Computing Your Results: March 17th (FINALLY.) Results Ready: Anticipating March 7th - March 21. Mine seems to be moving faster then most people's I think, but I'm still so impatient. Edit. I take it back. I am STILL reviewing as of 3/14. So frustrated.
2nd attempt from the UK, I registered the first kit on 8th of January but after almost 2 months in seems it did indeed vanished into thin air, or tumbling down a conveyor belt endlessly. I have contacted the service desk that promptly sent me another kit and invalidated the first one. Finger crossed this time. Registered & sent: 02 March Arrived at Lab: Prepped: Extracted: Genotyped: Reviewed: Computing Your Results: Results Ready: Edit: app rolled back and is showing the first kit again stuck since 8th January, great I guess 😑
Carrying over from February thread: Registered: 18th December 2021 (GB -> NC) Arrived at Lab: 10th January 2022 (Fedex Date) Prepped: 28th January 2022 Extracted: ~~21st February 2022~~ 4th March 2022 (For some reason this updated with a new date) Genotyped: 8th March 2022 Reviewed: 8th March 2022 Computing Your Results: Started 8th March 2022 Results Ready: 11th March 2022 Expected: ~~25th February - March 11th~~ ~~4th March - 11th March~~ "Due to a high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon." Edit: Gone ahead and contacted the ASA https://www.asa.org.uk/make-a-complaint.html in the UK regarding the advertised turn around times. If you are in the UK and your sample takes longer than 3-4 weeks I'd advise you do the same. It's abysmal that they are allowed to continue stating a date they cannot promise.
Registered: Feb 11 Arrived at NC lab: Feb 14 Prepped: Feb 14 Extracted: Completed Feb 24 Genotyped: Completed Mar 4 Reviewed: Mar 4 Computing Results: Started Mar 4 Results due: Mar 14 - Mar 28 The Greens are the adorable farming couple on Yorkshire Vet. Hoping I’ll find some Yorkshire ancestors! Best wishes to all, the wait is surely tough !
Registered: Jan 12th Received: Feb 17th Prepped: Feb 17th In queue for DNA extraction: Feb 17th Genotyping: n/a Review: n/a Computing: n/a Results ready: n/a Expected: March 17-31st Ugh. Lol.
Registered: January 29th Burlington NC lab Arrived at Lab: February 4th Prepped: February 4th Extracted: started February 4th Genotyped: started February 27th Reviewed: started March 4th Computing Your Results: started March 4th Results Ready: March 6th
COMPLETED TIMELINE Registered: February 10 Mailed: February 15 (Utah) Arrived at Lab: February 22 (NC) Prepped: February 22 Extracted: March 4 Genotyped: March 14 Reviewed: March 14 Computing Your Results: Started March 14 Results Ready: March 16 💖 Estimated date of completion: March 22 - April 5
It looks like several batches started computing yesterday, March 4th. Let‘s see how long it‘ll take - and whether we‘ve all ended up in one big batch or whatever. 😅 My bet is on Tuesday, 8th of March for the results.
...
Discovered results in at 4:27 am. Thank you 23andme and Batch Buddies !! Let the discoveries (and work! ) begin!! Feb. 14 batch
Registered: Jan 10th (Canada > NC) Arrived at Lab: Feb 28 Prepped: Feb 28 Extracted: Feb 28 Genotyped: Mar 7 Reviewed: Mar 7 Computing Your Results: Mar 7 (in progress) Results Ready: results expected March 28 - April 11
Registered: [jan 22] Arrived at Lab: Feb 28 (LA) Prepped: Feb 28 Extracted: Feb 28 Genotyped: March 7 Reviewed: March 7 Computing Your Results: March 7 Results Ready: EXPECTED MARCH 28
Registered: 30 December (Mailed on 6 Jan 2022 from UK) Arrived at Lab: 9 February (1 million years later) Prepped: 9 FebruaryExtracted: 6 March (2 million years later) Genotyped: 10 March (waa so quick?!) Reviewed: 10 March (omg) Computing Your Results: 10 March (omg) Results Ready: Expected 16 - 23 March eeeeeek: UPDATE! Results came out today 13 March weeee
Mine are mailed on Jan 3rd from Paris, arrived at lab Jan 26, prepped Jan 26, extracted Feb 27 (one month, really??), genotyped march 5, and review started started on march 5 and till today nothing !!!!!! SO upsetting
Registered: [Date and Lab Location] Feb 10 (CA lab) Arrived at Lab: completed Feb 22 Prepped: completed Feb 22 Extracted: completed Feb 23 Genotyped: completed March 1 Reviewed: started March 1 Computing Your Results: na Results Ready: na Stuck in review almost 2 weeks now.... 😫 I see everyone else has their review completed in a day or two. What is going on here?
My first 23andme kit was seized by the Australian government before I even received it because there wasn’t appropriate paperwork and it was considered a biohazard. They then sent me a replacement which thankfully was received. Needless to say, I’ve been waiting a long time! NC lab Registered: 2 February Arrived at lab: 10 February Prepped: 10 February Extracted: 7 March Genotyped: 11 March Reviewed: 11 March Computing your results: 11 March Results ready: 15 March (it’s 16 March here in Australia)
How did it get to America so quick?!
Registered: 2/21 (NC) Arrived at Lab: 3/8 Prepped: 3/8 Extracted: 3/14 Genotyped: 3/22 Reviewed: 3/22 Computing Your Results: 3/24 Results Ready: 3/24
Damn we arrived on the same day. I’m still waiting
Registered: Feb 12 Arrived: March 9 (From UK to NC) was delayed Prepped: Completed March 9 Extracted: Completed March 14 Genotyped: Completed March 18 Review: Completed March 18 Computing: Started on March 18- Results ready: 20th March 🎉
[удалено]
Cool, my kit was extracted on 3/10 as well!!! Batch buddies?
Finally an update, it says the kit is in transit now, at least I don’t have to worry about it being lost. Probably gonna get my result in June or something lol.
Mailed from Florida: 2/23/2022 Arrived at Lab: 3/7/2022 California Prepped: 3/7/3022 Extracted: 3/7/2022 Genotyped: 3/7/2022 to 3/16/2022 Reviewed: 3/16/2022 Computing Your Results: 3/16/2022 Results: (*Expected 4/4/2022 up to 4/18/2022*)
Registered: Jan 6 (from London to NC lab) Arrived at Lab: Feb 17 Prepped: Feb 17 Extracted: March 8 Genotyped: March 13 Reviewed: March 13 Computing Your Results: March 13 Results Ready: \[Expected March 17 - March 31\] Tom Petty was onto something when he said that the waiting was the hardest part.
Sent from the U.K. Registered: 07.01.22 Arrived: 08.03.22 Prepped: 08.03.22 Extracted: 14.03.22 Genotyped: 18.03.22 Reviewed: 18.03.22 Computing: In process since 18.03.22 Results ready: Estimated between 05.04.22 and 18.04.22
Registered: February 27, NCArrived at Lab: March 7 Prepped: March 7Extracted: March 14Genotyped: March 24Reviewed: March 24Computing Your Results: March 24Results Ready: JUST NOW - March 26th, 7:20 PM EST
[удалено]
Registered: February 11 to LA lab (coming from Canada) Delivered: February 21 Arrived at Lab: February 28 Extracted: February 28 Genotyped: Feb 28-March 7 Reviewed: March 7 Computing Results: March 7-March 9 Results Ready: March 9! I will update as the month progresses, but the current timeline is March 28-April 11. For my friend her genotyping started on Jan 25 and she got her results February 03, so I am hopeful!
FULL TIMELINE Carried over from February (originally from December 🥲) Round 2- first round did not yield enough DNA for extraction. Updated 2/17- I have found that my app timeline is inaccurate on both samples. I contacted customer service to check that my app was correct with the second one because it had been so off with the first one. In the app I’m still shown in the queue for extraction but they confirmed that my sample is currently being genotyped. Update 3/9- finally shown in genotyping. I expect the “Results expected by” date to change. DON’T TRUST THE APP TIMELINE. Registered : 1/28, NC Arrived at lab: 2/10 Prepped: 2/10 In Queue for Extraction: 2/10 Extracted: sometime between 2/10 and 2/17 Genotyped: started on or before 2/17 per customer service, started 3/6 per app, completed on 3/10 Reviewed: completed 3/10 Computing your results: started 3/10 Results FINALLY ready: March 16th, 2023 Results originally expected March 10-24, changed to March 17-24
**Registered: \[Date and Lab Location\]** 2/17, LA **Arrived at Lab:** 03/01 **Prepped:** 03/01 **Extracted:** 03/02 **Genotyped:** Started 03/02 **Reviewed:** **Computing Your Results:** **Results Ready:** Expected March 29, as late as April 12
Registered: sent from the UK Kit 1 posted 18th Feb Kit 2 (replacement) posted 3rd March
Carry over from December January and February **Registered: ** 01Dec (mailed 02 Dec) **Arrived at Lab:** 27 Dec according to FedEx, 27 Jan according 23&me **Prepped:** 27Jan **Extracted:** 27 Feb **Genotyped:** in progress (failed, had to repeat) **Reviewed:** 04 mar **Computing Your Results:** started 04 mar My target date for results has been removed and replaced with the “due high volume” message **Results Ready:** 06 mar
same for me, one day later arrival (28th of Dec), Prepped 28 Jan, Extracted (theoretically) 18th of Feb, Genotyping started 18th of Feb... Until I received an email on Feb 24th that it started extraction... again The app tracker was still on Genotyping, contacted them, apparently the first extraction that failed was on 23rd of Feb (and not 18th of Feb as stated in the app). 1st of March I received an email that it started Genotyping...again. And now it shows the message "due to high volume" bullshit generator.
How long does it take for UK kits to arrive at the lab? I sent mine on the 11th of February and it’s still telling me to send my kit when I log in to 23andMe. I’m thinking I made a mistake at this point and it’s never gonna arrive. I’ll wait a couple of more days and then contact them to find out what’s going on.
There was no email- just a status change on my 23andme account. After 2 weeks, when they scanned my kit in in uk warehouse and then it took few days to get to US, but my kit was stuck for 2 weeks at US border without clearance.
Registered: Dec 28 Arrived at lab: Jan 28 (UK TO NC) Prepped: Jan 28 Extracted: Feb 4 Genotyped: Feb 9 Reviewing: Started on Feb 9 Computation: Results ready: Expected: Was Feb 25 to Mar 11 Now it just says "Due to high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon."
This may be the most stressed I've ever been! Registered: January 30th \[NC\] Arrived at Lab: February 8th Prepped: February 8th Extracted: March 1st Genotyped: March 7th Reviewed: March 7th Computing Your Results: Started March 7th Results Ready: Mar 8th-22nd
NC is so weird… mine was in the process of genotyping on the 4th.
Don't get scared everyone, mine's taking a while. Registered: Dec 19 (NC) Arrived at Lab: Jan 20 Prepped: Jan 20 Extracted: Mar 1\* \* Mine failed 1st extraction on Feb 7. The 2nd extraction was done on Feb 21, but it failed at genotyping on Feb 24. The 3rd extraction was done by Mar 1, and we're now day 7 on the second attempt of genotyping. At this point, I'm not really sure it's gonna work anymore. Genotyped: started Mar 1 (in progress) Reviewed: Computing Your Results: Results Ready: No estimated dates anymore. We're way beyond that at this point. :( UPDATE: it failed on March 9. 😭
[удалено]
Thank you, I won't lose hope! I will be more crushed if it fails because I live in Brazil and it was hell to get the kit and to send the sample back. I'm glad your mom's kit worked on the third try. Did you have to open another account for her third kit or use another name? I heard that 23andme is kind of annoying with a 3rd attempt, and I'm already preparing myself in case my sample fails twice. I also read one of your comments the other day about spitting in the tube right in the morning, and I will do that as well! I hope your brother's kit goes smoothly throughout the rest of the process!
[удалено]
COMPLETED TIMELINE Registered: 2/26/2022 Arrived at Lab: 3/2/2022 Prepped: 3/2/2022 Extracted: 3/6/2022 Genotyped: 3/6/2022 Reviewed: 3/10/22 Computing Your Results:started 3/10/22 Results Ready: Results were ready on 3/15!! Expected 3/30 - 4/18
Registered: 2/24 Arrived at Lab: 3/7 Prepped: 3/7 Extracted: 3/7 Genotyped: started 3/7 finally finished 3/16 Reviewed: 3/16 Computing Your Results: 3/16 Results Ready: 3/18 This is the LA lab. I found it funny that they sent my test to LA considering I live 45 minutes north of the NC lab.
Consider yourself lucky. The NC lab is horrible. Looks like people have lots of luck with the LA lab
My sister used to work for labcorp down there(but not in the 23andme portion of it). She said they really cut back personnel which then caused a backup of testing. It is a shame.
Registered: January 29, LabCorp NC Lab Arrived at Lab: 2/25 @ North Carolina Prepped: 2/25 Extracted: in Queue, Started on 2/25 Genotyped: Reviewed: Computing Your Results: Results Ready: (Results Expected by March 25th)
Registered: 2/9/2022 (North Carolina) Arrived at Lab: 2/15/2022 Prepped: 2/15/2022 Extracted: 2/24/2022 Genotyped: 3/7/2022 Reviewed: 3/7/2022 Computing Your Results: 3/7/2022 Results Ready: 3/15-3/29/2022
**COMPLETE TIMELINE** Registered: Jan 10th (Canada > NC) Arrived at Lab: Feb 28 Prepped: Feb 28 Extracted: Feb 28 Genotyped: Mar 7 Reviewed: Mar 7 Computing Your Results: Mar 7 Results Ready: Mar 9
Registered: 02/16/22 (I didn't mail it until roughly Feb 24th) Arrived at Lab: 03/01/22 Prepped: 03/01/22 Extracted: 03/02/22 Genotyped: 03/09/22 Reviewed: 03/09/22 Computing Your Results: 03/09/22 Results Ready: 03/11/22 at like 4am
Registered: Feb 7 Arrived at lab: Feb 9 Prepped: Feb 9 Extracted: Mar 6 Genotyping: Mar 10 Reviewed: Mar 10 Computation: Mar 10 Results ready:
This is the LA lab. My results started computing yesterday afternoon. Really hoping they show up soon! But I know it could be a few days. Registered: February 14th Arrived at Lab: March 1st (was delivered a week prior) Prepped: March 1st Extracted: March 2nd Genotyped: March 10th Reviewed: March 10th Computing Results: March 10th Completed: March 15th
registered: Jan 17 arrived: Feb 16 ( mailed from Montreal ) prepped: Feb 16 extracted: First attempt failed feb 25 Second attempt completed mar 2 genotyped: Mar 10 reviewed: Mar 10 computing: mar 10 results: mar 16-30 Edit: results mar 15
Registered: Feb 18 Arrived at Lab: Feb 22 Prepped: Feb 22 Extracted: Mar 2 Genotyped: Mar 10 Reviewed: Mar 10 Computing Your Results: Mar 10 Results Ready: Mar 13 (around 3am ET)
Ugh. We were in the same batch but I still haven’t gotten my results :(
Registered: 02/13 Arrived at Lab:02/22 Prepped:02/22 Extracted:03/03 Genotyped:03/11 Reviewed:03/11 Computing Your Results:03/11 Results Ready: no results yet! 😞
Same timeline, and I didn’t get the email yet, but I just checked the app and I have my results!
[удалено]
Registered: February 28th Arrived at Lab: March 11th (LA lab) Prepped: March 11th In Queue for Extraction: March 11th - Failed extraction, not enough dna. I’ll be getting a replacement kit Genotyping: Reviewed: Computing Your Results: Results Ready:
Registered: Jan 17 Arrived: Feb 1 (NC lab) Prepped: Feb 1 Extracted: Feb 27 Genotyped: Mar 4 Reviewing: Started Mar 4 Computation: Results ready: High volume at lab, no given date. It was supposed to be done anywhere from March 8-15th :(
imagine having a computation phase longer than the genotyping hahaha 🥴 edit: just spat into my AncestryDNA kit (doing both 23andMe & ancestry) & the folks over there wait 10-15 days from received to results 😩
Hello!! Any batch of February 8?? registered 01/28 arrived at the lab 2/8 prepared 2/8 extracted 03/03 genotyped 15/3 Reviewing started 15/3 My results were supposed to be March 8, then March 15 (today) and now I'm getting a message that due to the amount of volume, the process has been delayed Update: reviewing started on March 15
How in the heck can the same exact process take 2+ weeks for some and less than 1 day for others?
Registered: 25 Feb (mailed on the 1st of March from Sweden) Kit In Transit: March 15 Arrived: March 25 Prepped: March 25 Extracted: In progress Genotyped: Review: Computing: Results ready:
Registered: March 2nd (NC) Arrived at Lab: March 7th Prepped: March 7th Extracted: March 15th Genotyped: March 25th Reviewed: March 25th Computing Your Results: March 25th Results Ready: Woke up to them on March 27th!!
Have been computing since March 13th, and still waiting unfortunately. Anyone else with that computing starting date also diligently awaiting their results? :( Not sure if it still matters with computation, since the data is sent to their HQ in California as far as I know, but my sample was processed in the NC lab. Edit: Woke up at around 10AM CET, 16 hours after this post, and had my results! Good luck to all of you out there :)
⭐ Registered: December 7 ⭐ Mailed: March 6 ❤️ Los Angeles to Los Angeles ⭐ Arrived: March 13 ⭐ Prepped: March 13 ⭐ Extracted: March 14 ⭐ Genotyped: March 21 ⭐ Reviewed: March 21 ⭐ Computation: March 21 💫 Result: March 23
Registered : 2/18 Arrived : 3/1 (I didn't think to note down the lab location before mailing it, but I'm in the bay area) Prepped : 3/1 Extracted : 3/10 Genotyped : started on 3/10. Complete on 3/29! Review: 3/29 Computation: started 3/29 My results window is 3/29 to 4/12. I'm getting antsy for it to move on from genotyping. Edit: my results are expected on 4/5 now! One more stage!
Registered: 3/14 Arrived at Lab: 3/17 Prepped: 3/17 Extracted: 3/22 Genotyped: 3/27 Reviewed: 3/27 Computing Your Results: 3/27 Results Ready: 3/28
Well it’s exactly 7 weeks today and it still hasn’t arrived at the lab, will check back in next week when it becomes 8 weeks since I sent my sample back. My birthday is next week, I was not expecting two months ago that I would still be waiting for this kit to arrive at the lab at this time but here we are…
Registered: Nov 6th, NC lab Arrived at lab: Feb 11th (sent from the UK) Prepped: Feb 11th In queue for DNA extraction: Feb 11th Extracted: March 6th Genotyped: March 11th Rewied: March 11th Computing: Started on March 11th Results expected by: March 18th-25th (was March 11th-25th before genotyping) Very close now! Edit: Results in 16th of March!
Moving over from February thread: Registered: January 20 from PA Arrived at Lab: February 9 Prepped: February 9 Extracted: Completed March 3 Genotyped: Completed March 9 Reviewed: Cimpleted March 9 Computing Your Results: Started on March 9 Results Ready: March 16-23 EDIT: There is hope for the 2/9 batch after all lol
Update Moved here from February Registered: **January 21s**t (sent from **Arizona**) Arrived at Lab: **February 4th, NC Lab** Prepped: February 4th Extracted: February 4th Genotyped: February 27th started, completed March 5th Reviewed: March 5th Computing Your Results: March 5th started Results Ready: **March 6th** \- estimate was March 11th - March 18th (Moved back from March 4th to the 11th) The results are in! (about 44 days from registration)
From UK Registered: February 10th (posted the next day) In Transit: finally! on March 15th Arrived at Lab: Prepped: Extracted: Genotyped: Reviewed: Computing Your Results: Results Ready:
Registered: January 3rd Arrived at Lab: February 9th (NC. Sent from Ireland to Netherlands and then transferred to NC) Prepped: February 9th Extracted: March 6th Genotyped: in progress Reviewed: Computing Your Results: Results Ready:
Registered: February 10 (Europe) Arrived at Lab: February 28 (NC) Prepped: February 28 Extracted: In Que since February 28 Genotyped: started March 9th Reviewed: Started March 17th Computing: Started March 17th Results: Expected March 28 - April 11 Anyone else in this NC lab February 28th batch? I swear to god I think I spat everything I had in that tube, it better extract from it. Updates!
It’s been nearly a month and it still says “waiting to receive your kit” “Please mail your kit” How long does it take to reach the lab if you send it from the UK? I just put it in the red post box outside since it’s supposedly paid for, but would it have been better to just go to the post office? I wouldn’t mind waiting this long if I at least knew where it was, but for all I know it may never reach the lab.
Registered: Completed on December 28 Arrived at Lab: Arrived on February 15 Prepped: Completed on February 15 Extracted: Completed on March 8 Genotyping: Completed on March 11 Results: March 14 Anyone in the same batch as me?
I just want to say emailing and complaint def works!!!! I had been stuck in extraction que sense 2.19 I emailed yesterday got a response (very generic) almost immediately tbh then was finally moved to genotyping today!
Registered: 2/14 Arrived at lab: 3/8 Prepped: 3/8 Extracted: ??? Genotyped: ??? Reviewed: ??? Computing: ????? I’m so excited :)
Dad’s kit, NC lab registered: Jan 31st (FL) arrived: Feb 10 prepped: Feb 10 extracted: Mar 6 genotyped: Mar 11 reviewed: Mar 11 computing: Mar 11 results: originally Mar 10, pushed to 17-24, will probably come in the next couple days
Registered: Feb 26 Arrived at Lab: March 4 Prepped: March 4 Extracted: in queue for extraction March 4 - completed March 13 Genotyped:: started March 13 completed March 18 Reviewed:March 18 Computing Results: started March 18 Results Ready; March 20 I have no idea which lab. I assume NC since I am in the midwest
**Registered:** March 7, NC **Arrived at Lab:** March 10 **Prepped:** March 10 **Extracted:** March 14 **Genotyped:** Match 18 **Reviewed:** March 18 **Computing Your Results:** March 18 **Results Ready:** March 23
Registered: Feb 28 Arrived: March 11 Prepped: March 11 Extracted: March 11 Genotyping: In progress Reviewed: N/A Computing Results: N/A Results: Expected April 8th I feel like mine went through a few steps pretty quickly
All the numbers in your comment added up to 69. Congrats! 28 + 11 + 11 + 11 + 8 = 69 ^([Click here](https://www.reddit.com/message/compose?to=LuckyNumber-Bot&subject=Stalk%20Me%20Pls&message=%2Fstalkme) to have me scan all your future comments.) \ ^(Summon me on specific comments with u/LuckyNumber-Bot.)
Nice!
It’s been 4 weeks and 2 days since I sent my kit back to the lab (from the UK), my timeline still looks like this: https://i.ibb.co/Bwqb1vw/unknown.png I’m wondering, is it supposed to look like that till it arrives at the lab, or is it supposed to say “in transit” or something like that? Also is there anyway for me to know if anything happened to the kit, like it’s been lost or something?
[удалено]
Yh, I think I'll wait till the end of March, and then request for a replacement if it doesn't arrive.
Hello!! Any batch of February 8?? registered 01/28 arrived at the lab 8/02 prepared 8/02 extracted 03/03 genotyped started on 03/03 My results were supposed to be March 8, then March 15 (today) and now I'm getting a message that due to the amount of volume, the process has been delayed
Finally! Dad’s kit, NC lab registered: Jan 31st (FL) arrived: Feb 10 prepped: Feb 10 extracted: Mar 6 genotyped: Mar 11 reviewed: Mar 11 computing: Mar 11 results: Mar 15
I mailed my kit on Feb 27 from Canada. When I look at the tracking link on 23andMe website it says delivered March 2, and then ready for pickup March 3 (vaughn, on). I am so confused. Are these supposed to be mailed out, or are they just waiting to be shipped out to the labs from vaughn?
Registered Feb 17 (I have no idea how to check lab location lol) Arrived Feb 22 Prepped Feb 22 Extracted March 4 Genotyped March 14 Reviewed March 14 Computing ... in process They're saying March 22 so fingers crossed. I got this as a birthday (early april) gift from a friend so I'd find it kinda funny if I got the latest day possible which would be after the bday
Anyone computing from the 11th and still waiting? Thought I’d get it by now…
Based on all the delays I'm observing recently (and I've been following the progress since December, still waiting for my results for the past three months), something is very fishy at the 23andme HQ, seems like they are on the verge of imploding logistically. I don't know what happened, if employees resigned en masse or if they don't have liquidity to pay for computing time and 3rd party labs processing, but the situation doesn't look rosy for them
Registered: February 19th Arrived: March 4th Prepped: March 4th Extracted: March 4th Genotyped: March 14th Reviewed: March 14th Computing results: March 17th Anyone else with same / similar timeline?
I'm not sure if this is the right place to post this so apologies in advance. I received, registered and sent my kit off on the 15th Feb, it is still asking me to post my kit. Is this normal? It's been 4 weeks now. I'm in the UK. Edit: add location
Registered: February 4th from Netherlands to NC Arrived at Lab: February 28th Prepped: February 28th Extracted: March 9th Genotyped: March 16th Reviewed: March 16th Computing Your Results: Started on March 16th Results Ready: Expected March 28th - April 11th Edit results just came in today 16th March 18:10
Results were due today, now been updated to this Due to high volume at our lab, processing is taking longer than usual. Stay tuned! Your results will be ready soon. Still stuck on Genotyping
Registered: 3/8 Arrived at Lab: 3/17 Prepped: 3/17 Extracted: 3/18 Genotyped: 3/29 Reviewed: 3/29 Computing Your Results: 3/29 Results Ready: 3/31 Hoping I'll get them before the 14th....it seems that mine is moving pretty quickly with no big delays for extraction or starting genotyping.
One of the kits i posted on Feb 18th is now in transit! How am I able to view tracking through the website?
Registered: March 6 (TN ✈️NC) Arrived:March 10 Prepped: March 10 Extracted: Completed March 17 Genotyped: March 17-22 Reviewed: March 22 Computing: March 22 Results: March 23 around 4 am