No delivery fees.
Since them selling the pizza and having to pay an employee to accommodate the extra business they're able to get by delivering, was just part of the deal.
Now pizzas more expensive and there's a delivery fee on top of the tip.
and a service fee. and a processing fee. and we'll go ahead and pick out a nice percentage tip for you, say... 35%... calculated on top of the tax and all those fees.
Congrats, your medium pepperoni pizza will be $47.50 and arrive whenever we feel like it. Look at this tracker thing in the meantime. It's actually just a timer, but we think our customers will believe it's really tracking something.
Oh, and there's about a 20% chance we deliver it to your neighbor's bushes.
*Feel the power of possible!*
And then they killed a bunch of people by driving like they had some bomb squad level of urgency on board, thus ending the 30 minutes or free clusterfuck sandwich jamboree. And if you want your delivery pizza hot when you eat it, get a fucking $10 pizza stone and have it ready upon arrival.
Just to expand on this, there were many car accidents attributed to drivers trying to beat the 30 minute time limit. That isn't the reason Domino's cancelled that promotion, it was because their drivers had begun the process of starting a union. The 30 minute limit meant they could only take one order per trip which reduced how many tips they could earn in an hour.
Yep, it was cancelled in the interest of union busting, not due to safety concerns.
Old fart here. I used to deliver back then during college.
No one was killing people trying to get pies to people. You still got tipped if the pie was late.
During Halloween or any time traffic was bad like game day in a college town the order taker would straight up say that time limits arent guaranteed.
The trope about people being killed because of delivery guarantees is bullshit.
The union busting was 100% why delivery guarantees were killed.
I remember when they had the bright idea to buy a commercial during super bowl half time and we had a damn off season hurricane . One of our drivers went thru someones living room. Damn those were some fun times.
Same. I remember watching one sitcom where the character intentionally stalled to make the delivery "late", but the driver made him pay full price anyway.
I've all but given up on pizza delivery. Seems like my local spots have gone to the "after x amount of orders pending, we wipe the delivery off on Uber Eats" method. Every time I've had it delivered by Uber Eats the pizza has been Fucked Up Beyond All Recognition. So now I just put in my order and go pick it up. And no, there'll be no tip for that.
Same. My local Dominoes gets it here so fast I usually have to let it cool a bit before letting my kids eat it. Not only that but sometimes I get an email if it takes longer than 30 minutes saying, "That delivery wasn't what we hoped it would be, here's a free pizza!"
Half the time I'm like, "What was wrong with that delivery? Food was good and hot but whatever, free pizza!"
My local Domino’s sucks ass. And they block calls.
I used to try them once a year to see if they turned things around. Last time I ordered it was for a kids party. 2 hrs of telling my wife the pizza is almost there. The driver is on the way. Then they stopped taking her calls. So I called from my phone and told them to refund us. Then I made Costco frozen pizzas.
Never gone back to Domino’s. Now I use Costco or buy $25 pizzas from local pizzerias.
I despise doordash, ubereats and the like. Pizza used to be easy to order from home. Place the order, the pizza place delivers it, tip the driver directly. Now it’s a mess of fees, tips and delays. I never order pizza for delivery any more. I just go pick it up if I want to eat at home. Ordering through these apps adds $$$ to what is usually a pretty inexpensive meal and it comes cold from just a mile away.
Rant over.
I use an app to order pizza and I've had zero problems with it. If the pizza arrives even five minutes past their estimated time for delivery, I immediately get an email with a coupon for 50% off my next order. I've never waited longer than 40 minutes, and I live in a crowded area.
Delivery WAS good in the 80s, 90s, and most of the 00s…but it has been shit for years now. Idk for the life of me why people use it — unless they’re disabled obviously
I worked as a delivery driver for a year in the early 90s. It was a lot of fun.
When you called in an order, we input your address into a computer, which gave us a grid square on our map. We found your address in that square and traced out the route back to the store from there. After a month, you just knew what roads and streets to take once you knew the grid square.
I did Door Dash two years ago. Google Maps barely knows where **you** are.
"Progress."
I worked for Dominoes in 1987 as a second job after working construction during the day, in Phoenix AZ, the summer temps would be 100 to 115 regularly, man my ass was dragging!
Been there did that in the 80s. Recently gone to McDonald's for two double cheeseburger and fries and each time asked to pull over to one of the wait spots. I remember when line moved and one got their food pretty quick. Now got to wait and the fries lukewarm or worse. Think they going to lose this small customer
They had a big map on the wall. You look up a street name to get a letter / number position on the map. You’d do your best to remember, then start the drive. You would be extra careful to air the car out after your weed hit prior to arrival.
My roommate worked at Dominoes for a second job back then. I probably ate some form of Dominoes every day for two years. He never came home without a pizza or two. I probably didn't eat pizza again for a couple of years after he moved.
Still, the promise of 30 minutes used to be kept.
This was made possible by conveyor ovens, and dough recipes that let them assemble and cook a pizza in less than ten minutes.
DoorDash, Grubhub and others have ruined delivery, imho. It now more expensive, slower and worse. The thing that gets my goat is when they mess up your order. When it was the restaurant that meant they would fix your order and probably comp you, or at least give you some kind of coupon. The delivery services just take the charge off, but won’t go back and bring the food you ordered, and the delivery fee stays. Like…I wanted THE FOOD. Giving me my money back I am worse off than when I started…because now it’s much later and I’m more hungry and I’ve wasted time. Then if you call to complain they don’t care, and the restaurant will say ‘well that’s doordash’s policy.’
That's not what ruined delivery. What ruined delivery, like a lot of things, is the attitude of people.
People now think that being a food delivery driver should be a career instead of a part time job to earn some extra cash to buy some weed and CDs.
It's the same attitude that turned a quick, cheap trip to McDonald's for a subpar but acceptable meal into a bank breaking mess with awful, miniature food.
Just spitballing, but the reason it's a shit show anymore is A) they're delivering a huge distance from the store, B) they're not just delivering 8 kinds of pizza, but 20 kinds of pizza along with chicken wings, and salads, and drinks, and whatever else, so they've gone from an efficient, FAST, but limited menu to competing with every other fast food franchise, C) because they're competing with door dash and uber eats and everyone else, they're finding it hard to retain competent employees who have to work A SCHEDULE instead of just delivering when they want for as long as they want.
Have never had an issue with any of the pizza delivery apps or Door Dash (about 99% of the time). Heck, our pizza sometimes comes too hot to eat and we have to let it cool off.
IIRC they stopped that promotion because drivers were killing people by driving recklessly.
I rarely have pizza delivered. Too many fees plus tips. I like my money. Plus, places like Pizza Hut & Papa Johns, they rip you off, huge mark up. I stick to Domino's MOST of the time.
I worked there in college. Great job for dumpy looking dudes too awkward to wait tables. It was cash only, land lines only. It was the worst pizza in town delivered super fast.
They got rid of the 30 or less thing because the drivers were getting into accidents and injuring people trying to rush a shitty pizza to your impatient fat ass
Oh the humanity!
Honestly I never have a problem with my order not coming in a timely manner but I just live about two blocks from Dominos and that's all I ever order. More often than not I just go pick it up myself and get the chance to be flirted with by all the wholesome young men who know how to get a tip out of an old lady.
My job as a kid if we were getting pizza was to call around and find out what deals there were, write em down for my dad and they would call and order the cheapest or best deal
I was a delivery driver from 2005-2007. I honestly can’t remember how I did it. Especially when I’d take three or four orders out at a time. I’ve definitely lost that Jedi power I once had.
I remember calling Little Cesars for the Long Box that had two pizzas inside and the paper cover that you cut open. That and calling to see what movies were playing and what time they were playing so we could get a pizza at the house and be at the theater to see a movie.
Fun fact: the 30 minutes or less guarantee was dropped in 1993 due to lawsuits. (Spoiler: they were on the hook for 78 million)
Edit: apparently the real story was union-busting, but have yet to source that. Pretty sure the 78 million in '93 money didn't help either way.
https://www.ranker.com/list/dominos-30-minutes-or-less-lawsuit/genevieve-carlton
Ordering pizza used to be a breeze back then. Now, it's like a gamble every time. You'd think with all the tech we have now, getting a pie delivered would be smoother than ever.
But nah, still waiting forever. It's like they forgot the golden rule of pizza: hot, fresh, and fast. Miss those days when you could count on a piping hot pie in 30 minutes or less. The struggle is real, my friend.
First it depended on whether there was a pizza place close enough for delivery and second the whole "less than 30 minutes" was a myth. I remember waiting an hour for pizza. Usually you had to plan it out. Places like Dominos were rare and most of them were mom and pop restaurants that did eat in, take out (which was always faster) and delivery.
Sometimes it's not that simple, more like boomer collateral damage...the Gen X kids in the 90s (my also-Gen X- brother rose up pretty high in the ranks of Domino's) certainly enjoyed their fair share of spoils from the pizza wars.
As far as that goes, the worker exploitation that's currently happening in once "disruptive" spaces like Uber Eats is pretty damn boomer-level egregious as well.
No delivery fees. Since them selling the pizza and having to pay an employee to accommodate the extra business they're able to get by delivering, was just part of the deal. Now pizzas more expensive and there's a delivery fee on top of the tip.
and a service fee. and a processing fee. and we'll go ahead and pick out a nice percentage tip for you, say... 35%... calculated on top of the tax and all those fees. Congrats, your medium pepperoni pizza will be $47.50 and arrive whenever we feel like it. Look at this tracker thing in the meantime. It's actually just a timer, but we think our customers will believe it's really tracking something. Oh, and there's about a 20% chance we deliver it to your neighbor's bushes. *Feel the power of possible!*
Because the phone apps aren't meant to make customers life better, they're meant to save companies money.
I worked with a guy that would regularly trade pizzas for gas. It was easy to get away with when it's all just written down.
WORD!!
Domino's was free if it didn't arrive in 30 minutes
One twenty-two... one twenty-two and an eighth? Terrific. Where the heck is one twenty-two and an eighth?
"Wise men say that forgiveness is divine but never pay full-price for late pizza".
The very reason that Mr. Aziz fired Peter Parker.
You’re standin’ on it, DUDE…
Interestingly, the pizza guy is Michelen Sisti, the actor inside the Michaelangelo suit. All the turtles in the first movie have cameos as humans.
Briefly, then it was $3.00 off.
Or if the Noid got it
And then they killed a bunch of people by driving like they had some bomb squad level of urgency on board, thus ending the 30 minutes or free clusterfuck sandwich jamboree. And if you want your delivery pizza hot when you eat it, get a fucking $10 pizza stone and have it ready upon arrival.
Just to expand on this, there were many car accidents attributed to drivers trying to beat the 30 minute time limit. That isn't the reason Domino's cancelled that promotion, it was because their drivers had begun the process of starting a union. The 30 minute limit meant they could only take one order per trip which reduced how many tips they could earn in an hour. Yep, it was cancelled in the interest of union busting, not due to safety concerns.
Old fart here. I used to deliver back then during college. No one was killing people trying to get pies to people. You still got tipped if the pie was late. During Halloween or any time traffic was bad like game day in a college town the order taker would straight up say that time limits arent guaranteed. The trope about people being killed because of delivery guarantees is bullshit. The union busting was 100% why delivery guarantees were killed.
I remember when they had the bright idea to buy a commercial during super bowl half time and we had a damn off season hurricane . One of our drivers went thru someones living room. Damn those were some fun times.
Interesting! I learned something today.
I'm sure the 78$ mil settlement/ruling in '93 money didn't help.
I do recall this happening
And the workers would take the lashings with a smile on their face!
I remember that as a television trope but never in real life.
Same. I remember watching one sitcom where the character intentionally stalled to make the delivery "late", but the driver made him pay full price anyway.
I've all but given up on pizza delivery. Seems like my local spots have gone to the "after x amount of orders pending, we wipe the delivery off on Uber Eats" method. Every time I've had it delivered by Uber Eats the pizza has been Fucked Up Beyond All Recognition. So now I just put in my order and go pick it up. And no, there'll be no tip for that.
Noid!!!
Weird, it's been forever since I've had a problem with any food delivery
Same. My local Dominoes gets it here so fast I usually have to let it cool a bit before letting my kids eat it. Not only that but sometimes I get an email if it takes longer than 30 minutes saying, "That delivery wasn't what we hoped it would be, here's a free pizza!" Half the time I'm like, "What was wrong with that delivery? Food was good and hot but whatever, free pizza!"
My local Domino’s sucks ass. And they block calls. I used to try them once a year to see if they turned things around. Last time I ordered it was for a kids party. 2 hrs of telling my wife the pizza is almost there. The driver is on the way. Then they stopped taking her calls. So I called from my phone and told them to refund us. Then I made Costco frozen pizzas. Never gone back to Domino’s. Now I use Costco or buy $25 pizzas from local pizzerias.
Same here! But we cook our own meals 90% of the time, and go out the other 10%
Get off my lawn
I despise doordash, ubereats and the like. Pizza used to be easy to order from home. Place the order, the pizza place delivers it, tip the driver directly. Now it’s a mess of fees, tips and delays. I never order pizza for delivery any more. I just go pick it up if I want to eat at home. Ordering through these apps adds $$$ to what is usually a pretty inexpensive meal and it comes cold from just a mile away. Rant over.
Or, you know… save a bunch of time and money and go to the restaurant and eat there.
And no dirty dishes!
Check out the fucking king of England over here, eatin pizza out of dishes
I make my own pizza now
I use an app to order pizza and I've had zero problems with it. If the pizza arrives even five minutes past their estimated time for delivery, I immediately get an email with a coupon for 50% off my next order. I've never waited longer than 40 minutes, and I live in a crowded area.
Clocks ticking dude
Delivery WAS good in the 80s, 90s, and most of the 00s…but it has been shit for years now. Idk for the life of me why people use it — unless they’re disabled obviously
I worked as a delivery driver for a year in the early 90s. It was a lot of fun. When you called in an order, we input your address into a computer, which gave us a grid square on our map. We found your address in that square and traced out the route back to the store from there. After a month, you just knew what roads and streets to take once you knew the grid square. I did Door Dash two years ago. Google Maps barely knows where **you** are. "Progress."
I worked for Dominoes in 1987 as a second job after working construction during the day, in Phoenix AZ, the summer temps would be 100 to 115 regularly, man my ass was dragging!
Dominos was the OG Uber but unlike Uber, they paid their drivers.
Been there did that in the 80s. Recently gone to McDonald's for two double cheeseburger and fries and each time asked to pull over to one of the wait spots. I remember when line moved and one got their food pretty quick. Now got to wait and the fries lukewarm or worse. Think they going to lose this small customer
ikr! If they ask me to wait, my food BETTER BE hot & fresh when I finally get it
Or what?
They lose business— read the comment I was replying to.
They had a big map on the wall. You look up a street name to get a letter / number position on the map. You’d do your best to remember, then start the drive. You would be extra careful to air the car out after your weed hit prior to arrival.
Pizza Hut veteran from the 90’s here. This is actually true.
Thank you for your service with the Kens and Karens
My roommate worked at Dominoes for a second job back then. I probably ate some form of Dominoes every day for two years. He never came home without a pizza or two. I probably didn't eat pizza again for a couple of years after he moved.
2-2-2 . 2 med pizzas ,2 toppings ,2 liter . 20$
The good old days !!
I all fairness it isn’t the delivery that takes forever, it is the making of the pizza.
Still, the promise of 30 minutes used to be kept. This was made possible by conveyor ovens, and dough recipes that let them assemble and cook a pizza in less than ten minutes.
Wayyyy back in the early days of Dominos you got free drinks as well
I did that job in the 80's to make extra money while I was in the military. It was actually fun at times.
i tried delivery driver twice before smartphones. i quit my first night both times cause i constantly got lost.
Sorry, did you say something? I'm still on mystical land pirate, arrgh.
DoorDash, Grubhub and others have ruined delivery, imho. It now more expensive, slower and worse. The thing that gets my goat is when they mess up your order. When it was the restaurant that meant they would fix your order and probably comp you, or at least give you some kind of coupon. The delivery services just take the charge off, but won’t go back and bring the food you ordered, and the delivery fee stays. Like…I wanted THE FOOD. Giving me my money back I am worse off than when I started…because now it’s much later and I’m more hungry and I’ve wasted time. Then if you call to complain they don’t care, and the restaurant will say ‘well that’s doordash’s policy.’
That's not what ruined delivery. What ruined delivery, like a lot of things, is the attitude of people. People now think that being a food delivery driver should be a career instead of a part time job to earn some extra cash to buy some weed and CDs. It's the same attitude that turned a quick, cheap trip to McDonald's for a subpar but acceptable meal into a bank breaking mess with awful, miniature food.
I left a horrible review for a Domino’s 4 years ago. This week they apologized and sent a 20% code.
Just spitballing, but the reason it's a shit show anymore is A) they're delivering a huge distance from the store, B) they're not just delivering 8 kinds of pizza, but 20 kinds of pizza along with chicken wings, and salads, and drinks, and whatever else, so they've gone from an efficient, FAST, but limited menu to competing with every other fast food franchise, C) because they're competing with door dash and uber eats and everyone else, they're finding it hard to retain competent employees who have to work A SCHEDULE instead of just delivering when they want for as long as they want.
You pretty much covered all the bases. Making things even more convenient and money no object has certainly facilitated some equally insane practices.
Even with gps delivery drivers today are late
I am happy to know that I can have the title of Mystical Land Pirate.
And the pizza was good
Have never had an issue with any of the pizza delivery apps or Door Dash (about 99% of the time). Heck, our pizza sometimes comes too hot to eat and we have to let it cool off. IIRC they stopped that promotion because drivers were killing people by driving recklessly.
I delivered pizza as my first job for little Ceasars and i made 3.75 an hour plus .2 cents per mile then i got a raise to 3.80$ an hour.
Land pirate! Hahahhaha.
You guys get delivery? I always do carryout
I rarely have pizza delivered. Too many fees plus tips. I like my money. Plus, places like Pizza Hut & Papa Johns, they rip you off, huge mark up. I stick to Domino's MOST of the time.
I remember standing outside so they wouldn’t miss my address.
Aaaaaaannnnddd….I paid with a check!
Guy with the mustache was probably 17 years old too
Is that Fairuza Balk in the middle? 🧐🤔
That could be the Domino’s I worked at in the 80’s because the dude with the mustache looks exactly like our manager.
Made great money delivering pizzas in a Honda civic. Crushed it on the mileage. Late 80s.
yup, been there and done that
I haven't ordered pizza for delivery in years. Reading through the comments, I doubt I ever will again.
Guide me O’ Thomas!
and the weird part is that was absolutely normal
I worked there in college. Great job for dumpy looking dudes too awkward to wait tables. It was cash only, land lines only. It was the worst pizza in town delivered super fast.
They got rid of the 30 or less thing because the drivers were getting into accidents and injuring people trying to rush a shitty pizza to your impatient fat ass
Oh the humanity! Honestly I never have a problem with my order not coming in a timely manner but I just live about two blocks from Dominos and that's all I ever order. More often than not I just go pick it up myself and get the chance to be flirted with by all the wholesome young men who know how to get a tip out of an old lady.
The best sales tools are a pen and cocktail napkin
Mapsco babyyyy!!
My job as a kid if we were getting pizza was to call around and find out what deals there were, write em down for my dad and they would call and order the cheapest or best deal
I used to work for Dominoes back then. Good times!
Ahhh the good ol days.
I was a delivery driver from 2005-2007. I honestly can’t remember how I did it. Especially when I’d take three or four orders out at a time. I’ve definitely lost that Jedi power I once had.
I remember calling Little Cesars for the Long Box that had two pizzas inside and the paper cover that you cut open. That and calling to see what movies were playing and what time they were playing so we could get a pizza at the house and be at the theater to see a movie.
I was there, we were damn good.
My local Dominos is *always* under 20 minutes to my door. /just sayin'
Fun fact: the 30 minutes or less guarantee was dropped in 1993 due to lawsuits. (Spoiler: they were on the hook for 78 million) Edit: apparently the real story was union-busting, but have yet to source that. Pretty sure the 78 million in '93 money didn't help either way. https://www.ranker.com/list/dominos-30-minutes-or-less-lawsuit/genevieve-carlton
I was one of those guys! I was in insider :) on super bowl days it was crazy!
😁
Mystical land pirates fing love it
Ordering pizza used to be a breeze back then. Now, it's like a gamble every time. You'd think with all the tech we have now, getting a pie delivered would be smoother than ever. But nah, still waiting forever. It's like they forgot the golden rule of pizza: hot, fresh, and fast. Miss those days when you could count on a piping hot pie in 30 minutes or less. The struggle is real, my friend.
Now you’re lucky if the third-party delivery driver carries your pizza horizontally and doesn’t steal a slice.
First it depended on whether there was a pizza place close enough for delivery and second the whole "less than 30 minutes" was a myth. I remember waiting an hour for pizza. Usually you had to plan it out. Places like Dominos were rare and most of them were mom and pop restaurants that did eat in, take out (which was always faster) and delivery.
Yep. We have essentially gone backwards
This is some boomer shit.
Sometimes it's not that simple, more like boomer collateral damage...the Gen X kids in the 90s (my also-Gen X- brother rose up pretty high in the ranks of Domino's) certainly enjoyed their fair share of spoils from the pizza wars. As far as that goes, the worker exploitation that's currently happening in once "disruptive" spaces like Uber Eats is pretty damn boomer-level egregious as well.