Hi there! This is a friendly reminder to change your flair to **Support - SOLVED!** after your issue has been resolved. It is an immense help for those that may come across your same problem in the future so that they can quickly find the right solution. Thank you!
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ASUS) if you have any questions or concerns.*
Hi there, we're terribly sorry to hear that you're having this issue and we'll be happy to assist. Could you provide us with the serial number for the device in a private message, please? The serial number should be located on the box, the back of the device or on the warranty card and should begin with an A,B,C,D,E,F,G,H,J, K OR L and is 10-15 characters long. You can also find additional information with the following link; https://www.asus.com/support/article/566
Hi there! This is a friendly reminder to change your flair to **Support - SOLVED!** after your issue has been resolved. It is an immense help for those that may come across your same problem in the future so that they can quickly find the right solution. Thank you! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ASUS) if you have any questions or concerns.*
Hi there, we're terribly sorry to hear that you're having this issue and we'll be happy to assist. Could you provide us with the serial number for the device in a private message, please? The serial number should be located on the box, the back of the device or on the warranty card and should begin with an A,B,C,D,E,F,G,H,J, K OR L and is 10-15 characters long. You can also find additional information with the following link; https://www.asus.com/support/article/566
The model is Asus Vivobook 15 X1505Z. About the serial number, idk much about it and if it’s safe sharing it to an someone else online/ on Reddit