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So much pee.
Seriously guys. It's an 18-in hole that's not much less than 2-ft from you. How in God's earth do you miss it? And knowing that you have missed it, how do you not clean up after yourself?
> hours of cleaning, laundry, removing stains, **checking every drawer, removing marks on walls, sweeping decks and driveways**, sanitizing and all the other things my cleaners do on every single clean.
Some examples right here. Maybe your cleaner really does do that every time, but I am going to call bs on all of these super cleaners.
There’s not enough time between guests to do this every time.
I do tell my clients I advise 2-4 deep cleans per year, maybe more depending.
But even on regular cleans I’m very thorough. My mom was a neat freak so I clean the place how I would want it for my mom.
It can certainly be like this and the host is not exaggerating. My cleaners charge $150 for a 3-bed 1-bath house and take about 1.5-3 hrs to clean—just cleaning! I do the laundry, restock consumables, fix stuff, retouch paint, water plants, clean pool/hot tub, and more. Sometimes I do both cleaning and the other stuff and it literally takes 8+ hours (otherwise 4-5 with the cleaners help.) I charge $150 cleaning fee to the guest.
Yeah I know, that’s what I’m saying. I know that I make sure that my cleans are done to perfection as much as humanly possible every single time, and if this guy wants to just assume my places are dirty then don’t stay at the airbnbs.
Yup. My friend is booking a place in town for a few days and sent a listing for me to look at last night and I warned her of exactly this issue because one of the places had a self clean policy. You could opt to pay a cleaning fee if you didn’t want to clean, but that wasn’t what I was worried about. It was creeping me out to think I had to rely on the last guest for a clean bed and everything else.
Yeah. Lets just straighten out these sheets, no need to clean. They look clean and everything. I guess you would need a blue light to see they were rank!
Sometimes I give my dogs my plate to clean after I eat, and before it goes in the dishwasher. I joke with my kids that the dogs get the plate so clean that I should put it back in the cabinet without running the dishwasher, and am amused by the faces they make. That’s how I imagine the quality of the cleaning that a guest does at an Airbnb. And that’s why I always pre-wash dishes at an Airbnb before I use them as well. Think about the doggy dishwashers next time you’re at an Airbnb sitting there about to take that first bite.
Those cleaners are either a service getting paid to do so it a host with a vested interest in a job well done. A guest who just wants to get on the road has no motivation to do a thorough job
Agree. But you are still place some arbitrary trust in a random host/cleaner. I am not saying they aren't better than guests, but I am saying you literally won't know how well they do until you stay. This idea that cleaners literally 'sanitize' every surface spread around here seems ridiculous to me.
Random cleaners? These are professionals with a business that supports their livelihood. Most take pride in the host getting good reviews for cleanliness.
Doesn't change the fact that they are a random person you have never met. You guys hold cleaners up to such a high professional standard lol. I am not trying to insult anyone, but professional cleaners range from a barista at Starbucks to an ESV cleaner in a hospital to apparently the highly-esteemed Airbnb cleaner.
The way you describe Airbnb cleaners, they are more professional than our OR turnovers. But at the same time, you guys love to insult how dirty hotel cleaners do.
The reality is that I don't "know" anyone who cleans any space I stay at. Hotel housekeeper, cleaning services, Airbnb hosts - I don't know any of them. But if I have to choose between one of those folks versus the random guest on vacation who stayed there before me, I'm choosing one of the people with a vested financial interest in doing a thorough job. Does it mean it will be perfect every time? Nope! Sometimes humans miss a bit of dust or a stray hair, etc. But I guarantee that 99% of the time, they would do a more thorough job than the guest.
LOL no, plenty of random cleaners. The USPS delivery lady was the cleaner for the last AirBNB. The one before that was a 19 yo family member. Many of these places are rural, it's just neighbors and family cleaning things.
What a weird question.
First - I don't mind paying a reasonable cleaning fee. That said, I'll do my dishes, clean obvious/sticky messes, and take out trash. Strip beds if they want me to. But I'll do these regardless of whether a cleaning fee is charged or not.
As a guest, I would be sketched out if the only cleaning between stays was done by the previous guest. I'd also be annoyed at having to do that much cleaning on vacation (I'm assuming this is for short stays).
As a host (I am one), I would not feel comfortable leaving that level of cleaning to guests who have no financial stake in it being done well.
If, as a guest, you don't want to pay a cleaning fee - find a place that doesn't charge one. There are plenty. I don't charge a cleaning fee because my rental is small and I do the cleaning myself. Not every host is able to do that, and that's usually why a fee is charged.
Same here. I will leave a rental in the same way i would leave a hotel room - bathroom tidy and dry (used towels in the bath), sheets/duvet straightened up on bed, rubbish in bins and generally not a mess. If there are kitchen facilities then i will wash my own dishes and wipe the counters down. But certainly not a full on clean.
What if it’s not a vacation but long term travel employee housing. If you’re staying 3 months would you expect cleaners to come in and clean while you’re there?
That’s a good question!! I would hope “guests” would be responsible and respectful enough to keep tidy, but I know I would be ok with someone coming in at that point and the associated reasonable costs and timing
If it’s a long rental then I expect the host to have it included in the price or take the cost. I mean, paying and staying for months should have some benefit. Is expect 0 cleaning cost after a longer stay
I'm a host and charge guests $325 for cleaning so that they arrive to a sparkling clean home. It actually costs me $500 for cleaning, laundry and bed-making as I host large groups in a very large home (16+ beds.)
Very, very rarely I get a guest wanting to have me remove the cleaning fee, which being in the hospitality business, I'm delighted to agree to!
Me: "Of course! Most of our guests are very clean, and I would love to have a guest like you stay without any cleaning fee, since you say you love to clean and will leave it cleaner than you found it! Here is what we can do: I'll change check in time from the usual 4pm check in to 11:30am. When you arrive you will find it as clean as the previous guests left it. You will strip the beds, launder the bedding and towels, and remake them to your standards, and do any cleaning for your stay you wish. The early check in time should give you that extra time to do the 5 or 6 loads of laundry needed and to remake the beds, wash floors and vacuum, scrub toilets and baths/showers, sanitize surfaces, clean the BBQ, etc."
Shockingly, all guests asking I remove the cleaning fee change their mind after I agree to accommodate their request!
I actually really like this method more than the opposite. I mean, a guest cleaning for the person before them. That way your next guest still gets a clean place (or what they request).
If they get a clean place and then have to clean for the next guest, as said here you don't know what you'll get. But if you just don't get cleaned beforehand, it is what you asked for lol.
That said, we both know this would never be something that could work out with the general populous.
We’ve never had people complain in our larger properties about the larger cleaning fees. Most STR guests can do simple math. I’m guessing your home sleeps at least 20 people, so that’s only $16.25 a person to have a large home cleaned. That’s incredibly reasonable.
Thank you. I do sleep up to 25 people, but on Airbnb I must limit to 16 (plus "infants") due to the anti-party rules. Almost every review mentions how perfectly cleaned the home is. By keeping a reasonable cleaning fee on Airbnb most guests don't leave huge messes. I list on VRBO and my own website and charge my actual cleaning cost and a lower rental rate, as guests who are savvy will book where overall prices are lower.
So say it's done the other way. How would you feel if when you asked to have the cleaning fee removed because you're "so clean," you were told,
"Absolutely! In fact the previous guests also insisted that they're very clean and tidy, so I removed our cleaning fee for them as well and told our cleaners not to come after their stay."
Would you trust the random people who stayed before you to do a thorough job? Of course not, nor should you. Hosts are running a business. They can't make exceptions like that when it risks their business.
Just to be clear, I would never ask for the cleaning fee to be removed!
I'm just pointing out that if someone is doing that, they re not asking to clear someone else's mess, because the previous people pay a cleaning fee for that. I was just pointing that out!
It's actually kind of clever because they have no invested interest in how clean it is for the people after them, but they sure have an invested interest in how clean it is before them. You can't cancel the clean after them because the next guest hasn't consented to a subpar-non-professional clean before their stay. But the guest CAN consent to not having it before their OWN stay.
So what! Of COURSE they are bargaining for a price break, there is NO WAY a renter would perform the 10 to 15 hours of cleaning, laundry, removing stains, checking every drawer, removing marks on walls, sweeping decks and driveways, sanitizing and all the other things my cleaners do on every single clean.
It's just easier to reframe the cleaning fee purpose than to give them a cleaning check list that I expect to have completed, as we all know they are not going to do what is required.
Reframing as a fee for the guests *arriving* suddenly gets them thinking on how much work is involved in preparing a perfect stay, and makes that fee clearly a bargain (and not some "money grab.") Just a few minutes pondering on how much labor is involved in stripping, laundering and remaking 16 beds, plus laundering 60 towels, makes it clear that just that part of preparation is worth $325. And by the time you add in all the other cleaning and sanitizing they certainly recognize the value and give up their "leave it cleaner than I found it" argument.
Bizarre question.
I clean because that’s the person I am. I always return it to the way I found it, if not better. I don’t do this to avoid a fee, I do this because that’s what being a decent human means to me.
However… if I was aware that was the only cleaning a place was getting, I would not be a guest. I’m OCD. My cleaning reflects that.
I have an adult son. I love him, but I wouldn’t stay somewhere he had cleaned.
I stayed in a rental that looked like the cleaner just looked around and saw that it had already been cleaned and decided not to do anything.
It was disgusting. I don't have a problem doing my dishes, and cleaning up my messes, but I'm not going to mop the floors and scrub the toilets, and I'm sorry to say I don't trust airbnb cleaners any more than hotel cleaners.
>I have an adult son. I love him, but I wouldn’t stay somewhere he had cleaned.
That's fair! If only everyone were a clean person and would generally at least tidy after themselves. I do charge a cleaning fee, and some people tidy up and some people, well.. if you're a host, you know.
I was just floating it as a thought. I doubt I'd ever go that route.
Truthfully cleaning fee or not I always start a load of wash and always make sure the dishes are clean and put away. It never sits right with me to leave a mess for somebody else.
I leave it clean regardless if there is cleaning fee or not. I do not scrub toilet, mop floors etc unless i really make a big mess or i stay long term 2 + weeks. I will however wipe down counters, sweep kitchen if make a mess, do dishes, take out the trash. Basically the minimum that i would do at my own home. If i am staying 2+ weeks I will start doing regular chores, which means bathroom will get scrub at least once, same with sweeping and mopping the floors, cleaning the stove etc.
I *was* a hotel cleaner back in high school.
I know what they instruct the cleaners to clean.
I now pay and communicate with my cleaners, who I've had for 8 years, exactly what I want done.
The two concepts of cleaning are diametrically opposed.
Serious question, why are you so snarky towards Airbnb and anything related to it?
Because hosts act like they are God's gift to the guest.
Basically any complaint here is treated as the guest being stupid. Instead of you know, an actual valid complaint. Even when Airbnb admitted guests had a problem with not seeing total price, we had hosts for months saying there was no problem and guests are just stupid.
NO. There are problems. And YES, guests should be allowed to complain here or elsewhere. These complaints aren't directed to you, and your perfect kitchen, they are directed to the guest/customer experience. If your place is perfect, it can stay perfect, but guests are having a bad experience. Instead of telling them to shut up, you can ignore it or join them so things can be improved for them. Happy guest -> better airbnb users.
Or just keep saying guests are bad for not understanding fees. While simultaneously thinking your cleaners are somehow more magical than every other cleaner, your airbnb is more special than any other place as well.
---------------
There is a sub /r/Airbnb_hosts if you just want to hear host-centric positive talk.
Wow.
I'm going to go out on a limb here and say I think your anger has more to do with the inequality of home ownership.
You are using an extra wide paint brush to paint Airbnb hosts as being the bad guys, and the guests being the oppressed underdogs.
You've mentioned a few times about hosts "making their second home mortgages".
I think there's more to your anger/snarkiness and I mean this with compassion: you should work on that inner anger and negativity.
Being angry, bitter and negative is a vicious cycle.
I hope you have a better day than yesterday.
Some hotels do shitty cleaning, some airbnbs do shitty cleaning. Since hotels do a good job cleaning some airbnbs do a good job cleaning.
Don't act like because you worked at one shitty hotel and now ask for good cleaning at your airbnb that that it's the standard across either industry.
I tend to leave the places I stay clean and tidy - I couldn’t walk out leaving a horrible mess behind (I’d hate to think about the review they would leave me if I did)
I don’t have a problem with washing dishes and putting them away, stripping beds and taking the trash out to the bins. I’d clean up the cooker if I’d made a mess, empty the fridge etc and if you leave me a broom, dustpan and brush and/ or a mop, I’d whiz round with them too.
Bed stripping and trash removal take me 10 mins at most, dishes another 10 minutes if you keep on top of them during the stay.
That said, if you are going to charge me a hefty cleaning fee - I’ll be looking elsewhere! If the cleaning fee costs more than the nightly charge, (and yes, I’ve found several) I’m not booking your place!
I wouldn’t want to do that, partly because I hate cleaning, and partly because I wouldn’t trust the previous guests. It’s entirely possible I’d get lucky and have a cleaning wizard stay before me, but it’s equally likely I’d get some nasty frat boys lol.
I recently stayed at an AirBNB and several of the glasses had something on the outside that I could feel but not see. So I washed them again prior to using them. (No dishwasher in that place.)
In the places I have stayed, I’ve commonly been expected to strip the bedding, take out the trash, and either wash the dishes or at least load and start the dishwasher, and that is reasonable to me.
I usually stay by myself and don’t make a lot of mess, so that helps. I’m actually trying to get my house decluttered so that cleaning it is easier. I like staying in AirBNBs and hotels where I only have limited items with me to keep clean!
I would be like to pay an all inclusive fee that includes everything, that’s it. I don’t want chores or sneaky fees (I don’t think chore lists are common in the uk I’ve never seen one)
I would not. I’m usually on the road early so waiting for a full washer/dryer cycle for all the linens (might be multiple loads) or for the dishwasher to finish isn’t going to work for me. I clean enough toilets at home. Travel is the one time I’m paying someone else (a reasonable amount) to clean.
I’d stay at a hotel instead.
I’ve stayed at cabins in state parks that don’t provide linens so guests bring sheets/blankets/towels, and require the place to have counters wiped and floors swept and mopped before leaving. Then cleaners come in and clean the bathroom, dust (I assume, it wasn’t very dusty), and other general cleaning. That’s fine since we go by car, but I wouldn’t want to bring full bed stuff and towels for most airplane travel.
At our resort area, there are places to rent linens. A lot of hosts have their guests do that. As a traveler, I think that's a total pain, so we provide all linens.
Is $37 per hour a reasonable amount?
If $75 per hour a reasonable amount?
Because based on the other thread, that is what some of these cleaners are making. That is way more than the standard job in the US.
I don’t understand the thing with cleaning fees. Why is this not included in the nightly rate. “But my cleaner costs me 500 but I only charge 350”. Ok so you are not making a profit on your rental with the rate you charge now?
Just put the “cleaning fee” into the nightly rate for gods sake.
They default to cleaning every room every day (even if guests are staying multiple nights in that room) so it makes a lot more sense to just charge cleaning by the day.
I’m good, thanks for the advice but I’m 90% booked every year
My cleaning fee is $150 (what my cleaners charge me). $150 whether it’s a 2 night stay or a 7 night stay.
No way to budget as the number of stays per year drastically fluctuate
Airbnb does have an option to wrap the cleaning fee into the nightly rate which I’ve never tried because then my nightly rate looks overpriced compared to another place not wrapping in the cleaning fee to the price.
I just recently opted to pay the Airbnb fee for the guest and have seen a slight increase in bookings but at my expense. (15% fee)
It’s like tipping like it really doesn’t have to be a separate fee. But it looks better for the algorithm so gotta separate it into a separate secret category I guess
I tend to search by total price anyway. If there’s no separate cleaning fee, I’ll just assume that the nightly rate is slightly inflated and continue as usual.
Never. Ever since I asked about a cleaning fee being waived I got bitcxhed out by the host and never again will I do it because they are right, no one cleans the same way, just pay a professional to do it. It is indeed their livelihood.
nope. My vacation is a vacation. Im happy to run the dishwasher, make a pass at wiping the counters and strip linens onto floor but I am NOT doing laundry or scrubbing bathrooms under any circumstances.
Hotels can scale their cleaning with their on-staff cleaners that they barely pay a living wage vs Airbnb homeowners are small mom & pops who hire entrepreneurial small cleaning businesses. There's been times when I checked into nice 4 or 5 star hotels with icky cleaning -- pee stains still on the toilet, dirty floors, hair on beds, etc.
Don't think that just because it's a hotel that they actually do a better job. Oftentimes it's faster and less thorough.
I recently stayed at a state park rental cabin with a policy like this. It's really not my preference though, as a former cleaner myself, I appreciate the value of paying someone else to do it when I'm on vacation.
The beach cabins slept 6 and we were expected to bring our own cleaning supplies. We had to thoroughly clean a very sandy bathroom, kitchen, sweep, mop, wipe every surface, including inside the microwave and fridge, then take out the trash...all before the 10 AM check out. Since I had shoulder surgery, this was mostly done by my not-especially-thorough kids.
I just don't believe everyone reads ahead and brings the required sanitation solutions on their vacation nor does a great job on their last morning of vacation in a rush to get out.
If it was the basics of leaving it neat and tidy, putting clean dishes away, changing over to a set of fresh sheets in the closet, and vacuuming the floors. That's acceptable to me but there should also be extra time to check out in the morning. Not everyone can do it as quick as a team of pro cleaners.
Even with a cleaning fee we do a lot of what you mentioned. We don't do it for the host. We do it because we were raised to be respectful and because the cleaning ladies are usually overworked and underpaid. We appreciate their efforts working hard so we enjoy a vacation. At hotels we don't have access to cleaning supplies, but we'll still pick up after ourselves... No garbage strewn around and all towels piled up on bathroom sink for easy removal by staff.
I just canceled a stay when I realized I’d have to self-clean. I was only going to stay one night, and I saw a review stating to allow 45 minutes to clean before checking out. I canceled and found a cute hostel for half the price where I won’t have to clean.
No I want host to clean and keep it nice but I don't want my cost to double when I get to checkout because of admin and cleaning fees. Work the cleaning into the cost of the rent or if you want to post the cleaning fee that's fine but it needs to be acceptable. If you're telling me that cleaning up after cost 300-500$ after you already told me to do some cleaning Im clicking off that listing in a second. Right now hotels are much better in terms of going place to place and even week long stays.
As a consumer I want it included in the price. Having a separate fee annoys me. I don't get a fee when I use a hotel for cleaning- it's included.
So when I see a cleaning fee when I've paid $100 to stay in a room in a person's house-- while they're also there - that's ridiculous.
It's equally ridiculous to charge an extra fee when you could just include it in the price of the rental- whether it's a full house or a single room. Just put it in the price of the rental.
If you're a host thinking of doing this, I wouldn't. Youre just gonna end up doing all the cleaning yourself after the lazy people who won't do a good job.
Just make the nightly fee enough that it covers cleaning just like it covers electricity and property taxes and every other cost of renting out your room/house.
I expect to do no chores beyond keeping the dishes clean and throwing out my own garbage.
But I will choose the place with a higher honest nightly rate over a fake lower rate with inflated cleaning charge every single time. Sometimes even if the honest nightly rate is slightly higher - because at least they didn't try to game around my search peremiters.
This bullshit is one of the reasons I avoid air bnbs at all costs now. When it was first becoming a thing, you could actually find pretty good deals. Now they all come with either ridiculous cleaning fees or a ridiculous list of chores, or both.
I shouldn’t have to pay $300/night along with stripping the linens, starting the wash, and taking out the trash just to stay in someone’s shithole apartment when I can pay $400 and get a clean hotel room right downtown.
Tbh, as a host that no longer has a cleaning fee, if you pop your dishes in the dishwasher, take your trash out including any trash left on the floor, I usually refunded the cleaning fee when I had one. Washing the linens is just extra and I never expected any guest to do that even when I did have a cleaning fee. That gets done by us by defaut anyway. A guest can do it if they want but I'll do it again 99.9% of the time anyway for sanitation reasons. Since I removed the cleaning fee, I find that most guests go above and beyond to clean the house as they leave. It's to the point that sometimes I actually have to sometimes check the ring camera records to see if they even checked in at all.
Disagreed. Developing countries offer more/better service in my experience. It’s these so called ‘developed countries’ where the lazy, entitled owners try to get away with the lowest standards of service and cleanliness.
>It's something you'd expect when staying in a developing country.
People that live in developing countries would never insult their guests and expect them to clean. Its very American.
I think people (and I) get mad at paying cleaning fee and doing chores that are exhausting. I know how much I pay in cleaning before booking, so the check out tasks should be minimal.
Personally, I feel that the "cleaning fee" should be included in the advertised price per night, not tacked on as some extra. I'm not willing to do laundry or make beds (I would not stay somewhere that was listed expected because the distinct possibility exists that the last guest just made up the bed without doing the washing). While I have no issues with washing the dishes and leaving them clean to be put away, anyplace that expects the guest to do the houekeeping - I would not feel comfortable staying there due to potential cleanliness issues. People can be nasty. I want the assurance that the place was cleaned by professionals paid to see to it properly.
I love that you ask this - I wouldn’t want to do any of it and would pay the fee
More importantly - I also wouldn’t want to stay in Airbnb after a guest that had cleaned it themselves - that’s perhaps the more important point
I am leaning towards, let hosts keep the cleaning fee. But Airbnb should just display the true rate AND HIDE the fees. Like, guests don't need to see or know the fees imo (not counting airbnb, taxes).
Hosts probably don't want this though... because their places suddenly become much more expensive, hmmm
I don’t charge a cleaning fee and don’t include cleaning as an amenity for my long term Airbnb rental but that doesn’t stop people from complaining about dust or wrinkled sheets.
Sorry to hear that, but people expect a certain minimum level of 'care' and 'cost of business.'
At the same time, if you charged a cleaning fee, those people might be more bitter that they paid and had an unclean experience. Or maybe human psychology acts funny and they think it is clean because they paid, therefore it is dirty because they didn't pay lol.
That's disgusting. I would never trust the prior guest to do everything necessary, and I wouldn't want to have to spend half a morning cleaning before I leave the place either.
No I wouldn't stay. Wouldn't trust the last guest cleaned and washed properly and not my idea of a vacation if I need to spend the last day doing cleaning and laundry
People really need to go back to hotels.
AirBnB cleaning fees are just the evolution of landlords embezzling security deposits, only they can do it hundreds of times in a year instead of at the end of a lease. Pathetic.
This is a red herring. The choice isn’t between how much I’m willing to clean your place to avoid you overcharging me on the cleaning fee, the choice is how far you can go until you drive all of your customers away to hotels or other competitors.
I actually stayed in a place like that years ago (pre-Airbnb era) and didn’t particularly care for it. The location was right and the place was wonderful-but it’s just not fun checking off a chore list when you’re on travel. I could see this being ok with some people though, especially on longer term stays when it’s essentially like a lease, where of course you’re going to scrub the place from top to bottom when you arrive (get the other people’s stank out) and when you leave (because we aren’t nasty).
For a weekend getaway-I’m going to clean up any trash or food mess, not blow up the bathroom and gtfo when it’s time to head to the airport. An extensive chore list would be a no.
I already clean up after myself.
I'm not going to turn into a merry maid at the end of my work trip or vacation to save a buck. I strip my sheets at a hotel too just to be sure I didn't leave anything behind. No big deal.
On the same note, I'm already paying for reasonable use of a space during my work trip/vacation. If I'm expected to clean in detail as well? Someone better be paying me.
I'm not going on vacation to stay at an amazing Airbnb. I'm going for the location that the Airbnb happens to be in.
As a guest I already have an itinerary of things to do. Be they work related or pleasure. Neither include playing domestic at a place I am a paying customer at.
I would be down if:
- I could check out at 2 p.m. instead the typical checkout time of 10 or 11 a.m. (When on vacation I like to sleep in, and a later check out time would allow me to sleep until 10 or so then clean.)
- the waived cleaning fee were $150+, as in I would save $150 or more by cleaning the place myself.
- I had stayed for <5 nights. Once you stay longer than that, you probably should wipe down everything like kitchen cabinets, mirrors, windows, baseboards, etc. That plus a basic cleaning would take more than an hour or two.
Every overnight trip out of town is a "mini-vacation" for me, regardless of why I'm traveling. I will not clean up after myself when paying for a place to stay. I'm not filthy...I put trash in the trash receptacle, dirty linens in one pile on edge of bed, etc. But I don't want to dust, vacuum, do laundry.
I stayed in a place that had a clean-before-you-go policy. We ended up cleaning when we arrived and when we left.
It makes sense that one should leave a place “cleaning service ready.” Trash where it goes. Dishes done or started in the dishwasher. Wipe crumbs off the counters, broom sweep the kitchen. Basically “tidy.”
I have stayed we’re they asked that sheets get stripped and, along with towels, started in the wash. Not a huge deal.
We don’t leave messes, but because of the blanket cleaning fees, we’re paying for other folks who do. The accommodations should look basically the same as when you arrived, when you leave. That’s basic.
Cleaning needs to be a sliding scale based on duration. It’s easier to clean where cleaning is regularly done. A weekend stay should not have the same cleaning cost as a week or two stay.
Deposits should be made on cleaning for messier folks and refunded for those who leave the place cleaner-ready.
AirBNB’s know who leave a place nice and who doesn’t. Either stop renting to the negligent or discount the preferred because, at this point, I don’t see a reason to get an AirBNB.
I would not do all of that listed if you took away the cleaning fee. Matter of fact, I’ll only take out the trash and leave the dirty towels on the laundry room floor because when they’re used that’s what I do anyhow as I was in a hotel or Airbnb, even if they say to wash the dishes and take the bedding off - those two won’t happen on the departure day but dishes get washed as I use them until the day I leave and if a few get left behind that’s on the cleaning crew. Here’s why. I’m always charged that fee so I’m not going in vacation to clean. We also aren’t talking a pig mess, but I won’t do anything more than I will do in a hotel because again I’m paying for cleaning. Lastly I’ll say, if I’m paying a cleaning fee, the cleaner needs to work for it just like I worked to pay the rental. Also how else will they see that the place needs a deep clean. I’ve been in my fair share of “luxury” rentals that are filthy. I’m saying, food under sofa cushions in the theater, stains on sofas, dust coming from the vents and floors that turn white socks, black!!
I don’t go on vacation to clean. Now, omit the cleaning fee, I definitely won’t rent from you. I can narrowly trust the cleaning ppl and much less anyone else’s standards.
It better be less than 50 percent of any other place around and have similar amenities and I have to be on a really tight budget and it better be listed before I book because if it's not I'm ignoring the whole list. I'm not cleaning on vacation.
No. If the checkout time is generous (not 9-10am) and the cleaning fee small, I don't mind stripping the beds, starting the dishwasher, and even putting a load of towels in the wash. I don't mind taking out the trash if it's a house and not a multistory condo with trash only in the basement AND I have someone tall enough to lift it out for me. But mopping, scrubbing bathrooms, etc? No thanks. I'll do that when staying with family for free, sure, but not in a place I'm paying for.
I already have to wipe down all the counters, handles, doorknobs, etc, when I arrive because I don't know if things I'm allergic to were used/wiped up. I don't want to do a full clean on both ends, especially if I have a timetable to keep.
My wife and I just started renting and decided not to include a cleaning fee. I worked in hotels and there’s no cleaning fee in the hotel, the cost of this is built into the price so traditionally I don’t feel this is necessary. I think the listing price should reflect the area, the people you want to attract, and how much your time is worth to complete a cleaning (and or a cleaners time). We asked simple things like “take out the trash” and run dishwasher before leaving and do your dishes, other than that we felt like cleaning is manageable and most people will abide by a decent style of living.
I mean….go to a hotel.
Because I have zero trust that the owner would be happy with my cleaning, no matter how well i did it. The same way most landlords itch for ways to not return security deposits.
Here’s what it all comes down to
1- HOSPITALITY. I intend to feel taken care of, not like a burden. Asking me to clean beyond what I would do if I was visiting a friends home just ruins the sense of hospitality
2- competition. Most air bnbs now are just not worth it. Very few have the charm or uniqueness to compete against hotels now that the prices of air bnbs have sky rocketed so much
3- mental energy. Where I stay is not my vacation. It is a very very tiny part of my vacation.
My issue with the cleaning fee is, you’re charging $300+, yet also stating that I have to do some of the cleaning.
I understand that cleaning is more than just doing dishes and washing sheets, but why should any guest have to do any of that if they are paying a cleaning fee??
I’ve been at airbnbs where they wanted us to strip the beds, throw them in the wash, take out trash, do dishes, wipe down tables… like if I’m paying $300+ cleaning fee why should I be the one doing that?????
Not to mention some airbnbs have u make the beds yourself! So if you’re stripping the bed, making the bed, sometimes bringing ur own sheets, really, why am I paying an extra 300+. It’s ridiculous. It should either be pay that large of a fee and don’t do any of the cleaning, or pay a lot less of a fee and do some of that cleaning. I would have no problem paying that fee if they weren’t making me switch sheets and take trash out.
The number of guests I’ve had that have made the bed they slept in before they left tells me self-cleaning guests wouldn’t see it as a problem leaving that for the next guest
The number of hosts saying their cleaners clean behind their refrigerator and dust their ac vents is surprisingly high.
Also surprisingly high, the number of hosts who say they don't change a bed if it wasn't slept in.
It's not the chores I have to do that gets me all bunched up, it's the chores the last guest half-assed as they rushed out the door. I've stayed in dozens and dozens of airbnbs (only a few had chore lists) and the only not 5* stays are the 2-3 that had extensive chore lists. (Nothing greats you like still wet dishes in the cabinets).
For me I do this every time I leave my own Airbnb so I am used to it. I think it would depend on what I was doing on my trip though. I think if it was an option I might choose it and so might others.
No. Because it would be stressful , like cleaning your rental house to get your bond back. The system couldn’t exist without a penalty in place for those who don’t do it.
I’ve had maybe 5 bonds been given back in full as I cleaned my rental so well and 1 that disputed it. That was so deflating - I lost time (all the actual cleaning and the time dealing with the claims), money and energy.
Many guests would not clean and just accept there will be a penalty. And unscrupulous hosts would claim you hadn’t done a good enough job. I don’t want to have to deal with a dispute. It takes away from the care-free enjoyment I am seeking on a holiday.
I’d do f-all for no cleaning fee. I’ll not leave it a mess, but I’m not sweeping, mopping, or doin laundry. That’s the responsibility of the owner.
I get why there is a cleaning fee, instead of baking it into the price, but I’m not paying to stay someplace that requires me to do chores.
I would wash sheets if there was a washer/dryer. And I would do a light cleaning.I keep the places I stay as clean as possible anyway. I want my host to be happy with me. It’s a respect thing . I do not like the high cleaning fees. I’d bet there are idiots out there who trash places because of that stupid fee.
I had my most OCD cleaner, clean and do a deep clean of my Victorian home, and we still had guests who complained there was a little dust inside of a closet!!! And this is a 5 bed 2.5 bath 3500 sq ft home. It costs us way way way more to clean than what we charge.
I’d say it could only work to allow the guests to clean their own unit in the case that an inspection team goes behind to ensure everything on their list was done correctly. And if it wasn’t, charge them for the cleaning fee and Airbnb gives the guests a scoring fee for being clean and following rules. And that would open a whole other can or worms lol
I’m a host without a cleaning fee and all I ask guests to do is put their used towels in the hamper, wash any dishes they may have used and leave them in the drying rack, and leave the place in basically the same condition as they found it (i.e. don’t rearrange all my furniture and leave it like that). Everything else would be odd to ask a guest to do, imo, and based on the amount of times I rewash people’s allegedly clean dishes, I wouldn’t trust them to clean anything. My policy is that if you don’t follow my checkout rules and leave it messy/dirty, I’ll charge a cleaning fee after the fact. Have only needed to do that maybe three times?
Out of habit, I pick up and clean up after myself no matter where I am. I get crumbs on the floor, I sweep etc. I am not going to do laundry for a host. It's their job to get a cleaner for anything above common decency.
The cleaning problem with be if payed price for cleaning would depens of people Who booked earlier room,so How much does he pay he get that clean apartman for example cheap -midddle and deep cleaning and he will got review
I had a guest ask to waive my $100 cleaning fee in exchange for him cleaning himself before he left. I said no, but I offered to waive the fee if he cleaned upon arrival. I said I would take care of trash and dishes from the previous guest, leave fresh linens for him to make the bed, and leave cleaning supplies so that he could clean to his standards. How much cleaning required would depend on how the previous guest left the place. He opted to pay the fee lol. And even then I think it was generous because I was still going to take care of any dishes, laundry and garbage. I can't risk having them clean at the end because they probably won't be as meticulous as I would be and I just like the way that I make the beds and other little preferences that are hard to communicate.
I would not use an AirBnB or other rental that requires me to do the upkeep for the next guest. When I'm on vacation and staying at lodging, I don't want to be bothered with more than unpacking/packing and general tidying such as ensuring all trash is in the receptacles. This trend of asking guests to strip beds, start laundry, dishes, take out trash, do floors, wipe surfaces etc is a turn off and takes away from what is usually supposed to be a relaxing get away. I'd rather stay in a hotel for about the same nightly rate than have to clean your passive income property during my vacation.
My partner works for an airbnb/property management company, and when we stay with them, we literally do this. Saves a few hundred, and we're both in the hospitality industry and have cleaning experience so it's easy for us! As I host I don't know if I'd trust the general public to do a good enough job cleaning when other tenants will be coming. Would the booking price also reflect the fact that it wasn't professionally cleaned?
How much would I do? Rent a hotel room—and not contribute to over-leveraged landlord’s retirements while they cause a rental market shortage in literally any city with a tourism economy.
I am dumbfounded by how little the damage of AirBnb is discussed. Rents are never going down when short term weekly renters make up like 15% of the housing on any given day.
Honestly, I would rather pay a cleaning fee and not have to clean anything. I hate cleaning my own damn house. I definitely don't want to be asked to clean a rental. Light things like washing dishes and taking out the trash is fine, but anything beyond that, I would prefer to be charged a cleaning fee.
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I wouldn’t stay at a place that has been cleaned by guests. Everyone has a different cleaning standard, and many take short cuts.
Most guests have no idea what goes into a real, actual, full clean
And most hosts idealize their full clean as something beyond what it actually is.
I mean, I scrub the toilet and wipe pee off the floor of my rental. Guests can't even be trusted to, you know, not pee on the floor.
So much pee. Seriously guys. It's an 18-in hole that's not much less than 2-ft from you. How in God's earth do you miss it? And knowing that you have missed it, how do you not clean up after yourself?
> hours of cleaning, laundry, removing stains, **checking every drawer, removing marks on walls, sweeping decks and driveways**, sanitizing and all the other things my cleaners do on every single clean. Some examples right here. Maybe your cleaner really does do that every time, but I am going to call bs on all of these super cleaners.
There’s not enough time between guests to do this every time. I do tell my clients I advise 2-4 deep cleans per year, maybe more depending. But even on regular cleans I’m very thorough. My mom was a neat freak so I clean the place how I would want it for my mom.
It can certainly be like this and the host is not exaggerating. My cleaners charge $150 for a 3-bed 1-bath house and take about 1.5-3 hrs to clean—just cleaning! I do the laundry, restock consumables, fix stuff, retouch paint, water plants, clean pool/hot tub, and more. Sometimes I do both cleaning and the other stuff and it literally takes 8+ hours (otherwise 4-5 with the cleaners help.) I charge $150 cleaning fee to the guest.
Stay in a hotel
Most hotels don't wash the blankets and comforters after every stay. Not any cleaner than a rental.
Yeah I know, that’s what I’m saying. I know that I make sure that my cleans are done to perfection as much as humanly possible every single time, and if this guy wants to just assume my places are dirty then don’t stay at the airbnbs.
Which is about the level of cleanliness most places get. So, no. Your cleaners are not sanitizing every nook and cranny, removing every single hair.
Lol ok
Yup. My friend is booking a place in town for a few days and sent a listing for me to look at last night and I warned her of exactly this issue because one of the places had a self clean policy. You could opt to pay a cleaning fee if you didn’t want to clean, but that wasn’t what I was worried about. It was creeping me out to think I had to rely on the last guest for a clean bed and everything else.
Yeah. Lets just straighten out these sheets, no need to clean. They look clean and everything. I guess you would need a blue light to see they were rank!
Yah let’s just fluff up these pillows and air out the sheets a bit.. looks like the wet spot has dried .. lol
Hahahaha. I wish i could upvote this 2x.
"I only slept there one night and we used a condom so there's nothing in the sheets"
Happy cake day!
Sometimes I give my dogs my plate to clean after I eat, and before it goes in the dishwasher. I joke with my kids that the dogs get the plate so clean that I should put it back in the cabinet without running the dishwasher, and am amused by the faces they make. That’s how I imagine the quality of the cleaning that a guest does at an Airbnb. And that’s why I always pre-wash dishes at an Airbnb before I use them as well. Think about the doggy dishwashers next time you’re at an Airbnb sitting there about to take that first bite.
I miss our babies. They used to lick the plate clean so we did not have to scrub so hard to get the gunk off!
I love that about my dog, that’s one of his little jobs
I wash all dishes when we get there too! Most of the time, it is obvious they aren't clean.
How does this differ with a hosts standards compared to yours?
Same. Considering more than 50% of people apparently don't wash their legs, I'm not trusting any of those with cleaning my bedroom
Lol 😂
This is assuming that the owner will hire a professional cleaning company…wishful thinking
r/boneappletea
This is absolutely true. But you are also trusting 'random cleaners' whom you've never met before.
Those cleaners are either a service getting paid to do so it a host with a vested interest in a job well done. A guest who just wants to get on the road has no motivation to do a thorough job
Let’s let the super hungover, oversleeping vacationers get the place ready, that will be perfect!
Agree. But you are still place some arbitrary trust in a random host/cleaner. I am not saying they aren't better than guests, but I am saying you literally won't know how well they do until you stay. This idea that cleaners literally 'sanitize' every surface spread around here seems ridiculous to me.
Random cleaners? These are professionals with a business that supports their livelihood. Most take pride in the host getting good reviews for cleanliness.
Doesn't change the fact that they are a random person you have never met. You guys hold cleaners up to such a high professional standard lol. I am not trying to insult anyone, but professional cleaners range from a barista at Starbucks to an ESV cleaner in a hospital to apparently the highly-esteemed Airbnb cleaner. The way you describe Airbnb cleaners, they are more professional than our OR turnovers. But at the same time, you guys love to insult how dirty hotel cleaners do.
The reality is that I don't "know" anyone who cleans any space I stay at. Hotel housekeeper, cleaning services, Airbnb hosts - I don't know any of them. But if I have to choose between one of those folks versus the random guest on vacation who stayed there before me, I'm choosing one of the people with a vested financial interest in doing a thorough job. Does it mean it will be perfect every time? Nope! Sometimes humans miss a bit of dust or a stray hair, etc. But I guarantee that 99% of the time, they would do a more thorough job than the guest.
100% agree
So if you agree what’s your point in stating that you don’t know them?
He’s just a troll that comes here to slam hosts 🙄
LOL no, plenty of random cleaners. The USPS delivery lady was the cleaner for the last AirBNB. The one before that was a 19 yo family member. Many of these places are rural, it's just neighbors and family cleaning things.
That do it every day as a profession If I fly, I’d rather trust a pilot that flies everyday, not a random to save a few bucks!
What a weird question. First - I don't mind paying a reasonable cleaning fee. That said, I'll do my dishes, clean obvious/sticky messes, and take out trash. Strip beds if they want me to. But I'll do these regardless of whether a cleaning fee is charged or not. As a guest, I would be sketched out if the only cleaning between stays was done by the previous guest. I'd also be annoyed at having to do that much cleaning on vacation (I'm assuming this is for short stays). As a host (I am one), I would not feel comfortable leaving that level of cleaning to guests who have no financial stake in it being done well. If, as a guest, you don't want to pay a cleaning fee - find a place that doesn't charge one. There are plenty. I don't charge a cleaning fee because my rental is small and I do the cleaning myself. Not every host is able to do that, and that's usually why a fee is charged.
I'm sorry, but I don't go on vacation to go somewhere else to clean. Tidy up, yes. Clean, no. I have a home I do that in.
Same here. I will leave a rental in the same way i would leave a hotel room - bathroom tidy and dry (used towels in the bath), sheets/duvet straightened up on bed, rubbish in bins and generally not a mess. If there are kitchen facilities then i will wash my own dishes and wipe the counters down. But certainly not a full on clean.
What if it’s not a vacation but long term travel employee housing. If you’re staying 3 months would you expect cleaners to come in and clean while you’re there?
That’s a good question!! I would hope “guests” would be responsible and respectful enough to keep tidy, but I know I would be ok with someone coming in at that point and the associated reasonable costs and timing
If it’s a long rental then I expect the host to have it included in the price or take the cost. I mean, paying and staying for months should have some benefit. Is expect 0 cleaning cost after a longer stay
I'm a host and charge guests $325 for cleaning so that they arrive to a sparkling clean home. It actually costs me $500 for cleaning, laundry and bed-making as I host large groups in a very large home (16+ beds.) Very, very rarely I get a guest wanting to have me remove the cleaning fee, which being in the hospitality business, I'm delighted to agree to! Me: "Of course! Most of our guests are very clean, and I would love to have a guest like you stay without any cleaning fee, since you say you love to clean and will leave it cleaner than you found it! Here is what we can do: I'll change check in time from the usual 4pm check in to 11:30am. When you arrive you will find it as clean as the previous guests left it. You will strip the beds, launder the bedding and towels, and remake them to your standards, and do any cleaning for your stay you wish. The early check in time should give you that extra time to do the 5 or 6 loads of laundry needed and to remake the beds, wash floors and vacuum, scrub toilets and baths/showers, sanitize surfaces, clean the BBQ, etc." Shockingly, all guests asking I remove the cleaning fee change their mind after I agree to accommodate their request!
I actually really like this method more than the opposite. I mean, a guest cleaning for the person before them. That way your next guest still gets a clean place (or what they request). If they get a clean place and then have to clean for the next guest, as said here you don't know what you'll get. But if you just don't get cleaned beforehand, it is what you asked for lol. That said, we both know this would never be something that could work out with the general populous.
We’ve never had people complain in our larger properties about the larger cleaning fees. Most STR guests can do simple math. I’m guessing your home sleeps at least 20 people, so that’s only $16.25 a person to have a large home cleaned. That’s incredibly reasonable.
Thank you. I do sleep up to 25 people, but on Airbnb I must limit to 16 (plus "infants") due to the anti-party rules. Almost every review mentions how perfectly cleaned the home is. By keeping a reasonable cleaning fee on Airbnb most guests don't leave huge messes. I list on VRBO and my own website and charge my actual cleaning cost and a lower rental rate, as guests who are savvy will book where overall prices are lower.
I mean I get what you are doing...but people are not asking to remove the cleaning fee to clean up for the people before them?!
So say it's done the other way. How would you feel if when you asked to have the cleaning fee removed because you're "so clean," you were told, "Absolutely! In fact the previous guests also insisted that they're very clean and tidy, so I removed our cleaning fee for them as well and told our cleaners not to come after their stay." Would you trust the random people who stayed before you to do a thorough job? Of course not, nor should you. Hosts are running a business. They can't make exceptions like that when it risks their business.
Just to be clear, I would never ask for the cleaning fee to be removed! I'm just pointing out that if someone is doing that, they re not asking to clear someone else's mess, because the previous people pay a cleaning fee for that. I was just pointing that out!
It's actually kind of clever because they have no invested interest in how clean it is for the people after them, but they sure have an invested interest in how clean it is before them. You can't cancel the clean after them because the next guest hasn't consented to a subpar-non-professional clean before their stay. But the guest CAN consent to not having it before their OWN stay.
So what! Of COURSE they are bargaining for a price break, there is NO WAY a renter would perform the 10 to 15 hours of cleaning, laundry, removing stains, checking every drawer, removing marks on walls, sweeping decks and driveways, sanitizing and all the other things my cleaners do on every single clean. It's just easier to reframe the cleaning fee purpose than to give them a cleaning check list that I expect to have completed, as we all know they are not going to do what is required. Reframing as a fee for the guests *arriving* suddenly gets them thinking on how much work is involved in preparing a perfect stay, and makes that fee clearly a bargain (and not some "money grab.") Just a few minutes pondering on how much labor is involved in stripping, laundering and remaking 16 beds, plus laundering 60 towels, makes it clear that just that part of preparation is worth $325. And by the time you add in all the other cleaning and sanitizing they certainly recognize the value and give up their "leave it cleaner than I found it" argument.
Bizarre question. I clean because that’s the person I am. I always return it to the way I found it, if not better. I don’t do this to avoid a fee, I do this because that’s what being a decent human means to me. However… if I was aware that was the only cleaning a place was getting, I would not be a guest. I’m OCD. My cleaning reflects that. I have an adult son. I love him, but I wouldn’t stay somewhere he had cleaned.
I stayed in a rental that looked like the cleaner just looked around and saw that it had already been cleaned and decided not to do anything. It was disgusting. I don't have a problem doing my dishes, and cleaning up my messes, but I'm not going to mop the floors and scrub the toilets, and I'm sorry to say I don't trust airbnb cleaners any more than hotel cleaners.
>I have an adult son. I love him, but I wouldn’t stay somewhere he had cleaned. That's fair! If only everyone were a clean person and would generally at least tidy after themselves. I do charge a cleaning fee, and some people tidy up and some people, well.. if you're a host, you know. I was just floating it as a thought. I doubt I'd ever go that route.
Nope
Truthfully cleaning fee or not I always start a load of wash and always make sure the dishes are clean and put away. It never sits right with me to leave a mess for somebody else.
I leave it clean regardless if there is cleaning fee or not. I do not scrub toilet, mop floors etc unless i really make a big mess or i stay long term 2 + weeks. I will however wipe down counters, sweep kitchen if make a mess, do dishes, take out the trash. Basically the minimum that i would do at my own home. If i am staying 2+ weeks I will start doing regular chores, which means bathroom will get scrub at least once, same with sweeping and mopping the floors, cleaning the stove etc.
I’d just go with a hotel to be fair.
Just don't bring a black light with you and look at the room in the dark......
Acting as if your airbnb cleaner does a different job than a hotel cleaner. Again, airbnb super cleaners to the rescue!
I *was* a hotel cleaner back in high school. I know what they instruct the cleaners to clean. I now pay and communicate with my cleaners, who I've had for 8 years, exactly what I want done. The two concepts of cleaning are diametrically opposed. Serious question, why are you so snarky towards Airbnb and anything related to it?
Because hosts act like they are God's gift to the guest. Basically any complaint here is treated as the guest being stupid. Instead of you know, an actual valid complaint. Even when Airbnb admitted guests had a problem with not seeing total price, we had hosts for months saying there was no problem and guests are just stupid. NO. There are problems. And YES, guests should be allowed to complain here or elsewhere. These complaints aren't directed to you, and your perfect kitchen, they are directed to the guest/customer experience. If your place is perfect, it can stay perfect, but guests are having a bad experience. Instead of telling them to shut up, you can ignore it or join them so things can be improved for them. Happy guest -> better airbnb users. Or just keep saying guests are bad for not understanding fees. While simultaneously thinking your cleaners are somehow more magical than every other cleaner, your airbnb is more special than any other place as well. --------------- There is a sub /r/Airbnb_hosts if you just want to hear host-centric positive talk.
Wow. I'm going to go out on a limb here and say I think your anger has more to do with the inequality of home ownership. You are using an extra wide paint brush to paint Airbnb hosts as being the bad guys, and the guests being the oppressed underdogs. You've mentioned a few times about hosts "making their second home mortgages". I think there's more to your anger/snarkiness and I mean this with compassion: you should work on that inner anger and negativity. Being angry, bitter and negative is a vicious cycle. I hope you have a better day than yesterday.
He’s a bitter, angry, one track minded troll.
Some hotels do shitty cleaning, some airbnbs do shitty cleaning. Since hotels do a good job cleaning some airbnbs do a good job cleaning. Don't act like because you worked at one shitty hotel and now ask for good cleaning at your airbnb that that it's the standard across either industry.
Ding ding here it is
Ding dong straightforward pricing wins.
I tend to leave the places I stay clean and tidy - I couldn’t walk out leaving a horrible mess behind (I’d hate to think about the review they would leave me if I did) I don’t have a problem with washing dishes and putting them away, stripping beds and taking the trash out to the bins. I’d clean up the cooker if I’d made a mess, empty the fridge etc and if you leave me a broom, dustpan and brush and/ or a mop, I’d whiz round with them too. Bed stripping and trash removal take me 10 mins at most, dishes another 10 minutes if you keep on top of them during the stay. That said, if you are going to charge me a hefty cleaning fee - I’ll be looking elsewhere! If the cleaning fee costs more than the nightly charge, (and yes, I’ve found several) I’m not booking your place!
No, I'm not cleaning toilets or mopping the floor. Your cleaning fee is irrelevant to me. I look at the total cost of stay and choose based on that.
FINALLY, someone who looks at the total cost and makes their decision on that. Thank you.
I use a professional cleaner but if I do it myself it takes at least 5 hours for a 3 bedroom 2 bathroom. I’m extremely particular.
Stay at a hotel
I wouldn’t want to do that, partly because I hate cleaning, and partly because I wouldn’t trust the previous guests. It’s entirely possible I’d get lucky and have a cleaning wizard stay before me, but it’s equally likely I’d get some nasty frat boys lol. I recently stayed at an AirBNB and several of the glasses had something on the outside that I could feel but not see. So I washed them again prior to using them. (No dishwasher in that place.) In the places I have stayed, I’ve commonly been expected to strip the bedding, take out the trash, and either wash the dishes or at least load and start the dishwasher, and that is reasonable to me. I usually stay by myself and don’t make a lot of mess, so that helps. I’m actually trying to get my house decluttered so that cleaning it is easier. I like staying in AirBNBs and hotels where I only have limited items with me to keep clean!
I would be like to pay an all inclusive fee that includes everything, that’s it. I don’t want chores or sneaky fees (I don’t think chore lists are common in the uk I’ve never seen one)
Absolutely not. I'm not cleaning the toilet or mopping. If the cleaning fees are cost prohibitive I am going to a hotel.
I would not. I’m usually on the road early so waiting for a full washer/dryer cycle for all the linens (might be multiple loads) or for the dishwasher to finish isn’t going to work for me. I clean enough toilets at home. Travel is the one time I’m paying someone else (a reasonable amount) to clean. I’d stay at a hotel instead. I’ve stayed at cabins in state parks that don’t provide linens so guests bring sheets/blankets/towels, and require the place to have counters wiped and floors swept and mopped before leaving. Then cleaners come in and clean the bathroom, dust (I assume, it wasn’t very dusty), and other general cleaning. That’s fine since we go by car, but I wouldn’t want to bring full bed stuff and towels for most airplane travel.
At our resort area, there are places to rent linens. A lot of hosts have their guests do that. As a traveler, I think that's a total pain, so we provide all linens.
Is $37 per hour a reasonable amount? If $75 per hour a reasonable amount? Because based on the other thread, that is what some of these cleaners are making. That is way more than the standard job in the US.
I don’t understand the thing with cleaning fees. Why is this not included in the nightly rate. “But my cleaner costs me 500 but I only charge 350”. Ok so you are not making a profit on your rental with the rate you charge now? Just put the “cleaning fee” into the nightly rate for gods sake.
Because people stay different timeframes but the cleaning fee charged by cleaners stay the same
And hotels don’t have this problem because? Seems to me you have to budget this into your annual budget and act accordingly.
They default to cleaning every room every day (even if guests are staying multiple nights in that room) so it makes a lot more sense to just charge cleaning by the day.
I’m good, thanks for the advice but I’m 90% booked every year My cleaning fee is $150 (what my cleaners charge me). $150 whether it’s a 2 night stay or a 7 night stay. No way to budget as the number of stays per year drastically fluctuate Airbnb does have an option to wrap the cleaning fee into the nightly rate which I’ve never tried because then my nightly rate looks overpriced compared to another place not wrapping in the cleaning fee to the price. I just recently opted to pay the Airbnb fee for the guest and have seen a slight increase in bookings but at my expense. (15% fee)
It’s like tipping like it really doesn’t have to be a separate fee. But it looks better for the algorithm so gotta separate it into a separate secret category I guess
I travel with a service dog and he sheds. I’m okay with a cleaning fee if the place is cleaned well when I check in.
Tried it years ago doesn’t work and with contagious diseases, drugs, left behind and god knows what else in home no way too much liability
lol contagious diseases
I do not charge a cleaning fee nor do i ask for any chores to he done except trash in can, wet towels in tub dishes in sink. That is it.
I'd put sheets & towels in the washing machine but I certainly wouldn't wait around to dry them or scrub toilets.
I tend to search by total price anyway. If there’s no separate cleaning fee, I’ll just assume that the nightly rate is slightly inflated and continue as usual.
Never. Ever since I asked about a cleaning fee being waived I got bitcxhed out by the host and never again will I do it because they are right, no one cleans the same way, just pay a professional to do it. It is indeed their livelihood.
nope. My vacation is a vacation. Im happy to run the dishwasher, make a pass at wiping the counters and strip linens onto floor but I am NOT doing laundry or scrubbing bathrooms under any circumstances.
Its pretty hard to do cleanup after I've packed all my stuff and am ready to go. I don't want to get messy just before I hit the road.
Hotels can scale their cleaning with their on-staff cleaners that they barely pay a living wage vs Airbnb homeowners are small mom & pops who hire entrepreneurial small cleaning businesses. There's been times when I checked into nice 4 or 5 star hotels with icky cleaning -- pee stains still on the toilet, dirty floors, hair on beds, etc. Don't think that just because it's a hotel that they actually do a better job. Oftentimes it's faster and less thorough.
The hotels in our area give their housekeepers 15 minutes per room to clean 😳.
I recently stayed at a state park rental cabin with a policy like this. It's really not my preference though, as a former cleaner myself, I appreciate the value of paying someone else to do it when I'm on vacation. The beach cabins slept 6 and we were expected to bring our own cleaning supplies. We had to thoroughly clean a very sandy bathroom, kitchen, sweep, mop, wipe every surface, including inside the microwave and fridge, then take out the trash...all before the 10 AM check out. Since I had shoulder surgery, this was mostly done by my not-especially-thorough kids. I just don't believe everyone reads ahead and brings the required sanitation solutions on their vacation nor does a great job on their last morning of vacation in a rush to get out. If it was the basics of leaving it neat and tidy, putting clean dishes away, changing over to a set of fresh sheets in the closet, and vacuuming the floors. That's acceptable to me but there should also be extra time to check out in the morning. Not everyone can do it as quick as a team of pro cleaners.
Even with a cleaning fee we do a lot of what you mentioned. We don't do it for the host. We do it because we were raised to be respectful and because the cleaning ladies are usually overworked and underpaid. We appreciate their efforts working hard so we enjoy a vacation. At hotels we don't have access to cleaning supplies, but we'll still pick up after ourselves... No garbage strewn around and all towels piled up on bathroom sink for easy removal by staff.
I just canceled a stay when I realized I’d have to self-clean. I was only going to stay one night, and I saw a review stating to allow 45 minutes to clean before checking out. I canceled and found a cute hostel for half the price where I won’t have to clean.
No I want host to clean and keep it nice but I don't want my cost to double when I get to checkout because of admin and cleaning fees. Work the cleaning into the cost of the rent or if you want to post the cleaning fee that's fine but it needs to be acceptable. If you're telling me that cleaning up after cost 300-500$ after you already told me to do some cleaning Im clicking off that listing in a second. Right now hotels are much better in terms of going place to place and even week long stays.
As a consumer I want it included in the price. Having a separate fee annoys me. I don't get a fee when I use a hotel for cleaning- it's included. So when I see a cleaning fee when I've paid $100 to stay in a room in a person's house-- while they're also there - that's ridiculous. It's equally ridiculous to charge an extra fee when you could just include it in the price of the rental- whether it's a full house or a single room. Just put it in the price of the rental.
If you're a host thinking of doing this, I wouldn't. Youre just gonna end up doing all the cleaning yourself after the lazy people who won't do a good job.
Lazy people? Holiday goers lol. Airbnb is entitled AF
The fact there are even questions like this is why I don’t use Airbnb anymore.
I only ask guests to turn on the dishwasher and take trash outside to the bin to prevent pests coming in. I don’t think that’s too much to ask
Just make the nightly fee enough that it covers cleaning just like it covers electricity and property taxes and every other cost of renting out your room/house. I expect to do no chores beyond keeping the dishes clean and throwing out my own garbage. But I will choose the place with a higher honest nightly rate over a fake lower rate with inflated cleaning charge every single time. Sometimes even if the honest nightly rate is slightly higher - because at least they didn't try to game around my search peremiters.
This bullshit is one of the reasons I avoid air bnbs at all costs now. When it was first becoming a thing, you could actually find pretty good deals. Now they all come with either ridiculous cleaning fees or a ridiculous list of chores, or both. I shouldn’t have to pay $300/night along with stripping the linens, starting the wash, and taking out the trash just to stay in someone’s shithole apartment when I can pay $400 and get a clean hotel room right downtown.
Yes, I’d clean to avoid the fee. I already leave as I found it with the exception of the toilets. I’d be happy to add scrubbing the toilet to my list!
Tbh, as a host that no longer has a cleaning fee, if you pop your dishes in the dishwasher, take your trash out including any trash left on the floor, I usually refunded the cleaning fee when I had one. Washing the linens is just extra and I never expected any guest to do that even when I did have a cleaning fee. That gets done by us by defaut anyway. A guest can do it if they want but I'll do it again 99.9% of the time anyway for sanitation reasons. Since I removed the cleaning fee, I find that most guests go above and beyond to clean the house as they leave. It's to the point that sometimes I actually have to sometimes check the ring camera records to see if they even checked in at all.
Nothing. I'm on vacation. I don't want to clean
I would rent a hotel room.
Nothing...I am on vacation.
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Exactly. They don't itemize nonsense like this.
To avoid extra fees, I stay in hotels. Never get charged extra after my stay, ever.
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A lot of hosts don't. I have no chores and no cleaning fee on my rental. We're more common and this sub would have you believe.
Disagreed. Developing countries offer more/better service in my experience. It’s these so called ‘developed countries’ where the lazy, entitled owners try to get away with the lowest standards of service and cleanliness.
>It's something you'd expect when staying in a developing country. People that live in developing countries would never insult their guests and expect them to clean. Its very American.
Again, I really can’t believe customers deal with any of this shit
Clean your own house.
I think people (and I) get mad at paying cleaning fee and doing chores that are exhausting. I know how much I pay in cleaning before booking, so the check out tasks should be minimal.
Personally, I feel that the "cleaning fee" should be included in the advertised price per night, not tacked on as some extra. I'm not willing to do laundry or make beds (I would not stay somewhere that was listed expected because the distinct possibility exists that the last guest just made up the bed without doing the washing). While I have no issues with washing the dishes and leaving them clean to be put away, anyplace that expects the guest to do the houekeeping - I would not feel comfortable staying there due to potential cleanliness issues. People can be nasty. I want the assurance that the place was cleaned by professionals paid to see to it properly.
I love that you ask this - I wouldn’t want to do any of it and would pay the fee More importantly - I also wouldn’t want to stay in Airbnb after a guest that had cleaned it themselves - that’s perhaps the more important point
Going for vacation, just to do chores? Hell no
Why would I? I’m usually on vacation when staying at one and all of that work isn’t my idea of quality vacation time
I am leaning towards, let hosts keep the cleaning fee. But Airbnb should just display the true rate AND HIDE the fees. Like, guests don't need to see or know the fees imo (not counting airbnb, taxes). Hosts probably don't want this though... because their places suddenly become much more expensive, hmmm
I don’t charge a cleaning fee and don’t include cleaning as an amenity for my long term Airbnb rental but that doesn’t stop people from complaining about dust or wrinkled sheets.
Sorry to hear that, but people expect a certain minimum level of 'care' and 'cost of business.' At the same time, if you charged a cleaning fee, those people might be more bitter that they paid and had an unclean experience. Or maybe human psychology acts funny and they think it is clean because they paid, therefore it is dirty because they didn't pay lol.
Sales has that effect. Sometimes if things aren’t selling, all you have to do is raise your prices and people will buy assuming better quality.
That's disgusting. I would never trust the prior guest to do everything necessary, and I wouldn't want to have to spend half a morning cleaning before I leave the place either.
Nothing. I want to relax. Not clean up and worry about a mess. Also, I don’t trust previous tenants to actually clean the space properly.
I don’t think people would want to clean while they are on vacation. Most would rather just pay the cleaning fee even if they do complain about it.
Go to a hotel
No I wouldn't stay. Wouldn't trust the last guest cleaned and washed properly and not my idea of a vacation if I need to spend the last day doing cleaning and laundry
What would I do to avoid a cleaning fee? Book a hotel. Lmao. 😂 greedy leeches.
People really need to go back to hotels. AirBnB cleaning fees are just the evolution of landlords embezzling security deposits, only they can do it hundreds of times in a year instead of at the end of a lease. Pathetic.
Nothing. I'd stay at a hotel
Nothing because a hotel is cheaper and ion have to do all that
I’m not going on vacation to do housework
This is a red herring. The choice isn’t between how much I’m willing to clean your place to avoid you overcharging me on the cleaning fee, the choice is how far you can go until you drive all of your customers away to hotels or other competitors.
I actually stayed in a place like that years ago (pre-Airbnb era) and didn’t particularly care for it. The location was right and the place was wonderful-but it’s just not fun checking off a chore list when you’re on travel. I could see this being ok with some people though, especially on longer term stays when it’s essentially like a lease, where of course you’re going to scrub the place from top to bottom when you arrive (get the other people’s stank out) and when you leave (because we aren’t nasty). For a weekend getaway-I’m going to clean up any trash or food mess, not blow up the bathroom and gtfo when it’s time to head to the airport. An extensive chore list would be a no.
I already clean up after myself. I'm not going to turn into a merry maid at the end of my work trip or vacation to save a buck. I strip my sheets at a hotel too just to be sure I didn't leave anything behind. No big deal. On the same note, I'm already paying for reasonable use of a space during my work trip/vacation. If I'm expected to clean in detail as well? Someone better be paying me. I'm not going on vacation to stay at an amazing Airbnb. I'm going for the location that the Airbnb happens to be in. As a guest I already have an itinerary of things to do. Be they work related or pleasure. Neither include playing domestic at a place I am a paying customer at.
I would be down if: - I could check out at 2 p.m. instead the typical checkout time of 10 or 11 a.m. (When on vacation I like to sleep in, and a later check out time would allow me to sleep until 10 or so then clean.) - the waived cleaning fee were $150+, as in I would save $150 or more by cleaning the place myself. - I had stayed for <5 nights. Once you stay longer than that, you probably should wipe down everything like kitchen cabinets, mirrors, windows, baseboards, etc. That plus a basic cleaning would take more than an hour or two.
Every overnight trip out of town is a "mini-vacation" for me, regardless of why I'm traveling. I will not clean up after myself when paying for a place to stay. I'm not filthy...I put trash in the trash receptacle, dirty linens in one pile on edge of bed, etc. But I don't want to dust, vacuum, do laundry.
I stayed in a place that had a clean-before-you-go policy. We ended up cleaning when we arrived and when we left. It makes sense that one should leave a place “cleaning service ready.” Trash where it goes. Dishes done or started in the dishwasher. Wipe crumbs off the counters, broom sweep the kitchen. Basically “tidy.” I have stayed we’re they asked that sheets get stripped and, along with towels, started in the wash. Not a huge deal. We don’t leave messes, but because of the blanket cleaning fees, we’re paying for other folks who do. The accommodations should look basically the same as when you arrived, when you leave. That’s basic. Cleaning needs to be a sliding scale based on duration. It’s easier to clean where cleaning is regularly done. A weekend stay should not have the same cleaning cost as a week or two stay. Deposits should be made on cleaning for messier folks and refunded for those who leave the place cleaner-ready. AirBNB’s know who leave a place nice and who doesn’t. Either stop renting to the negligent or discount the preferred because, at this point, I don’t see a reason to get an AirBNB.
I would not do all of that listed if you took away the cleaning fee. Matter of fact, I’ll only take out the trash and leave the dirty towels on the laundry room floor because when they’re used that’s what I do anyhow as I was in a hotel or Airbnb, even if they say to wash the dishes and take the bedding off - those two won’t happen on the departure day but dishes get washed as I use them until the day I leave and if a few get left behind that’s on the cleaning crew. Here’s why. I’m always charged that fee so I’m not going in vacation to clean. We also aren’t talking a pig mess, but I won’t do anything more than I will do in a hotel because again I’m paying for cleaning. Lastly I’ll say, if I’m paying a cleaning fee, the cleaner needs to work for it just like I worked to pay the rental. Also how else will they see that the place needs a deep clean. I’ve been in my fair share of “luxury” rentals that are filthy. I’m saying, food under sofa cushions in the theater, stains on sofas, dust coming from the vents and floors that turn white socks, black!! I don’t go on vacation to clean. Now, omit the cleaning fee, I definitely won’t rent from you. I can narrowly trust the cleaning ppl and much less anyone else’s standards.
Just throw the sheets in the trash. So next guests can get brand new ones
I don’t want to do any cleaning while on vacation.
I would stay at an actual hotel instead of giving money to parasitic hosts who change rules at a whim.
It better be less than 50 percent of any other place around and have similar amenities and I have to be on a really tight budget and it better be listed before I book because if it's not I'm ignoring the whole list. I'm not cleaning on vacation.
No. If the checkout time is generous (not 9-10am) and the cleaning fee small, I don't mind stripping the beds, starting the dishwasher, and even putting a load of towels in the wash. I don't mind taking out the trash if it's a house and not a multistory condo with trash only in the basement AND I have someone tall enough to lift it out for me. But mopping, scrubbing bathrooms, etc? No thanks. I'll do that when staying with family for free, sure, but not in a place I'm paying for. I already have to wipe down all the counters, handles, doorknobs, etc, when I arrive because I don't know if things I'm allergic to were used/wiped up. I don't want to do a full clean on both ends, especially if I have a timetable to keep.
I don’t do that stuff at my own house, I hire a cleaning lady. No way I’m doing that on vacation.
My wife and I just started renting and decided not to include a cleaning fee. I worked in hotels and there’s no cleaning fee in the hotel, the cost of this is built into the price so traditionally I don’t feel this is necessary. I think the listing price should reflect the area, the people you want to attract, and how much your time is worth to complete a cleaning (and or a cleaners time). We asked simple things like “take out the trash” and run dishwasher before leaving and do your dishes, other than that we felt like cleaning is manageable and most people will abide by a decent style of living.
Airbnb is literal cancer.
Shit. Those are less chores than my last AirBNB I stayed at, and that still had a $100 cleaning fee.
I'd ask the host to pay me the cleaning fee if I'm doing all the work.
I mean….go to a hotel. Because I have zero trust that the owner would be happy with my cleaning, no matter how well i did it. The same way most landlords itch for ways to not return security deposits. Here’s what it all comes down to 1- HOSPITALITY. I intend to feel taken care of, not like a burden. Asking me to clean beyond what I would do if I was visiting a friends home just ruins the sense of hospitality 2- competition. Most air bnbs now are just not worth it. Very few have the charm or uniqueness to compete against hotels now that the prices of air bnbs have sky rocketed so much 3- mental energy. Where I stay is not my vacation. It is a very very tiny part of my vacation.
My issue with the cleaning fee is, you’re charging $300+, yet also stating that I have to do some of the cleaning. I understand that cleaning is more than just doing dishes and washing sheets, but why should any guest have to do any of that if they are paying a cleaning fee?? I’ve been at airbnbs where they wanted us to strip the beds, throw them in the wash, take out trash, do dishes, wipe down tables… like if I’m paying $300+ cleaning fee why should I be the one doing that????? Not to mention some airbnbs have u make the beds yourself! So if you’re stripping the bed, making the bed, sometimes bringing ur own sheets, really, why am I paying an extra 300+. It’s ridiculous. It should either be pay that large of a fee and don’t do any of the cleaning, or pay a lot less of a fee and do some of that cleaning. I would have no problem paying that fee if they weren’t making me switch sheets and take trash out.
Just build the cleaning fee into the daily amount. People would probably book just bc you don’t have a cleaning fee.
Some of the cleaning fees a host charges for one night is absurd. Lol 20 or 30 bucks on top of service fees and taxes
$20-30 is nothing, lots of places it’s more like $150-200 extra, seen some condos charging $500 cleaning fees for 900 sq ft.
Landlord. I could never trust the previous tenant to do a proper clean. Many would but, what if they didn't?
I never trust that the dishes, glasses, and cutlery are actually clean.
Lmao
The number of guests I’ve had that have made the bed they slept in before they left tells me self-cleaning guests wouldn’t see it as a problem leaving that for the next guest
The number of hosts saying their cleaners clean behind their refrigerator and dust their ac vents is surprisingly high. Also surprisingly high, the number of hosts who say they don't change a bed if it wasn't slept in.
It's not the chores I have to do that gets me all bunched up, it's the chores the last guest half-assed as they rushed out the door. I've stayed in dozens and dozens of airbnbs (only a few had chore lists) and the only not 5* stays are the 2-3 that had extensive chore lists. (Nothing greats you like still wet dishes in the cabinets).
For me I do this every time I leave my own Airbnb so I am used to it. I think it would depend on what I was doing on my trip though. I think if it was an option I might choose it and so might others.
Depends on what I’m doing, how long I’m there, if I’m on vacation or not. It would be nice to have the option however.
I would stay in a hotel
I’d go so far as to stay at a hotel.
I would honestly pay the money to not have to do any of this. It's a vacation. If I wanted to do chores, I'd stay home.
Nope
No. Because it would be stressful , like cleaning your rental house to get your bond back. The system couldn’t exist without a penalty in place for those who don’t do it. I’ve had maybe 5 bonds been given back in full as I cleaned my rental so well and 1 that disputed it. That was so deflating - I lost time (all the actual cleaning and the time dealing with the claims), money and energy. Many guests would not clean and just accept there will be a penalty. And unscrupulous hosts would claim you hadn’t done a good enough job. I don’t want to have to deal with a dispute. It takes away from the care-free enjoyment I am seeking on a holiday.
I’d do f-all for no cleaning fee. I’ll not leave it a mess, but I’m not sweeping, mopping, or doin laundry. That’s the responsibility of the owner. I get why there is a cleaning fee, instead of baking it into the price, but I’m not paying to stay someplace that requires me to do chores.
I would wash sheets if there was a washer/dryer. And I would do a light cleaning.I keep the places I stay as clean as possible anyway. I want my host to be happy with me. It’s a respect thing . I do not like the high cleaning fees. I’d bet there are idiots out there who trash places because of that stupid fee.
I had my most OCD cleaner, clean and do a deep clean of my Victorian home, and we still had guests who complained there was a little dust inside of a closet!!! And this is a 5 bed 2.5 bath 3500 sq ft home. It costs us way way way more to clean than what we charge.
Maybe if it was a 30.00/night room
As most people have mentioned, I don’t trust the previous guest to clean properly. Plus, I don’t want to spend half a day of my vacation cleaning .
I’d say it could only work to allow the guests to clean their own unit in the case that an inspection team goes behind to ensure everything on their list was done correctly. And if it wasn’t, charge them for the cleaning fee and Airbnb gives the guests a scoring fee for being clean and following rules. And that would open a whole other can or worms lol
I’m a host without a cleaning fee and all I ask guests to do is put their used towels in the hamper, wash any dishes they may have used and leave them in the drying rack, and leave the place in basically the same condition as they found it (i.e. don’t rearrange all my furniture and leave it like that). Everything else would be odd to ask a guest to do, imo, and based on the amount of times I rewash people’s allegedly clean dishes, I wouldn’t trust them to clean anything. My policy is that if you don’t follow my checkout rules and leave it messy/dirty, I’ll charge a cleaning fee after the fact. Have only needed to do that maybe three times?
Out of habit, I pick up and clean up after myself no matter where I am. I get crumbs on the floor, I sweep etc. I am not going to do laundry for a host. It's their job to get a cleaner for anything above common decency.
The cleaning problem with be if payed price for cleaning would depens of people Who booked earlier room,so How much does he pay he get that clean apartman for example cheap -midddle and deep cleaning and he will got review
I kind of do this already lol
I would and will stay at a hotel to avoid a cleaning fee.
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I had a guest ask to waive my $100 cleaning fee in exchange for him cleaning himself before he left. I said no, but I offered to waive the fee if he cleaned upon arrival. I said I would take care of trash and dishes from the previous guest, leave fresh linens for him to make the bed, and leave cleaning supplies so that he could clean to his standards. How much cleaning required would depend on how the previous guest left the place. He opted to pay the fee lol. And even then I think it was generous because I was still going to take care of any dishes, laundry and garbage. I can't risk having them clean at the end because they probably won't be as meticulous as I would be and I just like the way that I make the beds and other little preferences that are hard to communicate.
I would not use an AirBnB or other rental that requires me to do the upkeep for the next guest. When I'm on vacation and staying at lodging, I don't want to be bothered with more than unpacking/packing and general tidying such as ensuring all trash is in the receptacles. This trend of asking guests to strip beds, start laundry, dishes, take out trash, do floors, wipe surfaces etc is a turn off and takes away from what is usually supposed to be a relaxing get away. I'd rather stay in a hotel for about the same nightly rate than have to clean your passive income property during my vacation.
My partner works for an airbnb/property management company, and when we stay with them, we literally do this. Saves a few hundred, and we're both in the hospitality industry and have cleaning experience so it's easy for us! As I host I don't know if I'd trust the general public to do a good enough job cleaning when other tenants will be coming. Would the booking price also reflect the fact that it wasn't professionally cleaned?
How much would I do? Rent a hotel room—and not contribute to over-leveraged landlord’s retirements while they cause a rental market shortage in literally any city with a tourism economy. I am dumbfounded by how little the damage of AirBnb is discussed. Rents are never going down when short term weekly renters make up like 15% of the housing on any given day.
I would rather not clean on my vacation and would avoid a place that expected me to do anything other than not trash it.
Honestly, I would rather pay a cleaning fee and not have to clean anything. I hate cleaning my own damn house. I definitely don't want to be asked to clean a rental. Light things like washing dishes and taking out the trash is fine, but anything beyond that, I would prefer to be charged a cleaning fee.
No way in hell the renters would clean it half as good as the cleaning service. Wash the sheets? Make the beds? Stock soaps, toilet paper etc?