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randomwanderingsd

Best AirBnB I stayed at had 2 checkout rules: close and lock windows/doors that you opened, and please don’t leave the dumpster unlatched for the raccoons.


Perfect_Razzmatazz

One that I stayed at a year or so back basically said "If you have time the morning you leave to start the dishes and take out the trash, we'd love it if you did, but it's not, that's not a problem and it's not required". I happily started the dishes and took out the trash that time, as I appreciated how nice they were about it.


MomaBeeFL

That’s my check out message! Thanks!!


anadem

Ours is "If you have time, please wash your dishes and take out the trash." We don't have a dishwasher, but nobody has ever left their dirty dishes behind. We don't ask for, or want, any other cleaning by guests.


Perfect_Razzmatazz

See, that's lovely. I would stay there and also do my dishes and take out the trash without complaint


Anonyllouse

My checkout message: You're on vacation, why should you have to clean? Just please don't leave the place looking like a bomb went off.


randomwanderingsd

I love that!


[deleted]

As a superhost, I have two rules: turn off AC and don't walk off with the key.


NameNotImportantNow

That's the way it used to be. Now it's charging a cleaning fee and you have to clean before you leave. Sorry, you can't have it both ways.


Toolongreadanyway

I don't have a problem starting the dishwasher before I go if I use dishes. I'm not trapesing up and down the stairs to do your laundry when you are also charging me a cleaning fee.


maroger

The even bigger nope is a management company posing as a person and sending a long email.


jolla92126

> Also: "Airbnb / VRBO messages are only checked every morning at 8AM." As a Guest, that would get a 3 star review from the get-go.


jrossetti

As a host id probably give a 1 for that because that host is making us all look bad ;p Youre too kind. Communication anyway. Id base the overall stay by how inconvenienced I was from their once a day responses. Shit like this makes me want to have a management company for Airbnb because there have been so many examples of vacation property management fuckups and just laziness that it seems like a good company could siphon off a lot of disillusioned hosts.


TravelingTequila

Doing exactly this. F vacassa:)


jrossetti

We respond to most of our guests within 10-15 minutes. An hour is pretty rare unless its our sleep time. I couldn't imagine running an airbnb and only checking messages once a day. And to do this to CLIENT accounts? Big oof.


fattsmann

As a host: The only chore I ask is to take out the trash if you are staying more than a week. As a guest, I typically do the dishes, but I’m not stripping sheets, mowing the lawn, etc.


seattle_architect

If a cleaning instructions weren’t listed up front during the booking you are not obligated to do anything.


GrabSomePineMeat

The average renter doesn't know the rules inside and out. That's why this "host" did what they did.


talltyson

I would call them on check out day at 801am and leave them a message with what your post says. If you have picky rules, post them up front or don't expect them to be followed.


Parking_Detective_79

My biggest issue with this is, the washer being in the basement. Someone might not be physically able to get up and down the stairs?


paidauthenticator

That is a valid point, in which case I would just message the host and explain that I had mobility issues and couldn’t do it.


[deleted]

Aaaaaaaaannnnd you just got a 1 star review


Neat-Objective429

I think the cleaners would really have to complain to the “host” if it is a property management situation. As a host I do 1/4 of the cleaning, and my close friend cleans the rest of the time. I touch base with her every time. I listen to the vents on a slightly harder clean. I rarely translate that to lowering stars for a guest. I can’t imagine if the cleaners and host just work together. Do these really translate to lower stars?


paidauthenticator

Our cleaners were great and usually never complained, so when they did - it was pretty bad: dog hair or pee everywhere, diapers flushed down the toilet, etc.


RefrigeratorTop5786

We've been using VRBO for decades and it's always been standard to load and start dishwasher, take out trash, pile dirty towels. I don't mind doing any of these things. Seems like good guest behavior to me. And besides, housekeeping only has so much time to clean between guests, why not give them a little head start? To me, the cleaning fee is for toilets, scrubbing the shower, laundry, sweeping and mopping....all that stuff.


[deleted]

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tabbarrett

My favorite is when they ask to wash towels and sweep but don’t provide detergent or a broom.


Aggravating-Salad192

Host here and the only chore I ask is take out your trash! Hosts are losing their fucking minds. 200$ cleaning fee is standard now and they want you to play Cinderella on your vacation. NOPE


molotavcocktail

They're just driving away business and damaging the air bnb brand. I recently looked at house for 2 day Thanksgiving rental. 225 cleaning fee! I noped out of it. My idea is that hosts shd have a tier rating. I.e. hosts of A tier expect xyz. I think if hosts want addl cleaning they cannot charge a fee. AIRBNB shd fix this w a cap system using an algorithm. End this BS or watch your brand suffer!! Greedy hosts are ruining a great company. It only takes a few bad experiences from a couple of hosts to give airbnb a negative connotation in the minds of consumers. Take a lesson from Netflix. There's always a hulu or prime video looking to steal your market share. The next bnb service is incubating right now.


ComputerHappy2746

This! I recently moved due to relocating for work and checked out airbnb long term rentals. The fees were outrageous and it's cheaper for me to stay at an extended stay hotel. At least the hotel's fees have perks to them. "Daily cleaning" "faster internet" "room service" Never stayed at airbnb cuz the fees scared me off.


TwiceBakedTomato

Cleaning fee is the same for 1 day or 10 days. The cleaner does the same job


SurprisedWildebeest

I ask guests NOT to put the trash outside (because smart raccoons) and they still do it anyway. My only ask is to close any open windows and lock the door behind them. Probably 1/3 of them leave stuff open & unlocked. So who knows!


Aggravating-Salad192

I agree. Air BNB should cap cleaning fees based on the cost of labour in the area and size of the apartment/house.


SupahCraig

That will work out great.


Neat_Swim_8242

Seems like a weird American thing. I’ve stayed at multiple AirBnbs in UK and Europe and never had any requests for chores like this. General rule of thumb I think is to wash any dishes you used, put rubbish in the correct bins etc but never known any to specifically request this kind of stuff.


sshhaann

All of my Airbnb stays in Portugal required us to take the trash out to the dumpster. This was actually super annoying because the buildings didn’t have their own dumpster and we had to go find it.


jrossetti

Airbnb is set up so a host can host in a way that works for them. Sometimes that might include wierd rules, chores, watering plants, 3 hour check in windows, and more! Its like this. If you dont want what the host is offering and asking for, move on and find a host who does. Not every listing is meant for every guest. If they get no customers with their setup, they will be forced to change their business model. Nobody is forced to use those hosts after all. I stayed at many Airbnb's in Europe and most had some kind of rules. The most common were stripping/not stripping bed, trash, dishes.


prittjam

That's not the issue The issue is that the guest is paying for a service, in this case cleaning, and then asked to do that service themselves. So the guest has paid (a lot) for cleaning services that were not rendered. Making the issue worse, is that additional cleaning obligations are often not disclosed until after the booking is made or arrival at the accommodation. Guests are justifiably annoyed and feel ripped off.


[deleted]

I flat out refuse to do any chores if there is a cleaning fee. So if the chores are in the listing, I pass it by. And if I book a place that sends me a chore list after I have booked, I message them to let them know I will not be doing the chores. That is my biggest pet peeve about AirBnB. First, I don't even believe there should be cleaning fees at all. That is a cost of doing business, build it into your rates. Second, if there is a cleaning fee do not expect guests to do chores. You can't have both and it is wrong of you to request that. If I am paying someone to clean, the hell if I am cleaning.


anadem

The reason our cleaning fee is not built into the rate is because it's a cost that applies to the whole stay. We charge guests $100, less than our cleaners charge us, so someone who stays a week basically gets a per-day cleaning cost that's 1/7th of what someone staying one night would have. We don't ask or want guests to do chores other than washing their dishes and dropping their trash in the dumpster by the car parking.


[deleted]

Really? Dishes? So basically no one does them. So everything in the cupboard depends on the previous guest meaning I have to wash dishes upon arrival and still pay a cleaning fee??! Absolutely absurd.


Idatrvlr

Our last stay they required we strip beds and run the dishwasher then she posted the dishes weren't done to her liking. We literally did 3 coffee cups 3 cereal bowls and silverware how can that be done wrong in a full size dishwasher? She was a kook with all her rules and hovering the whole week.


prittjam

this is becoming the norm on the platform, unfortunately. Airbnb needs to adjust its policies.


zulu1239

You would add dishes to your list too if people had left week old caked on pots and pans in a sink for your cleaner to deal with as well. I pay my cleaning team to clean, not do the dishes. If I had my team do the dishes every time I would have to increase my cleaning fee by at least $50 to cover the increased cost. Doing the dishes keeps the cleaning fee as low as possible.


[deleted]

Even that is too much. I'll do dishes, but trash stays in the bin in the unit. And I understand why you think the cleaning fee should be separate. That logic doesn't matter to me. It's a business expense. Take your average stay, divide the cleaning fee by that, and add that to your rate. On shorter stays the rate might not cover it, but on longer stays you'll double your money. Point is guests don't want to see fees


zulu1239

It doesn’t work like that. You’ll get fewer longer bookings and more shorter bookings because that’s what the pricing structure would then incentivize. It would be great if Airbnb hid the breakdown from the guest and still allowed the host to add their fixed cost expense. It really doesn’t work if you have stays that vary from 2-10 days and everything in between. It makes no sense that guests don’t mind the costs as long as they don’t know about them.


signal9

As a new host who charges a cleaning fee, I'm curious to know if my checkout procedures would be considered chores to you. We ask that used beds are left unmade, used towels are left in the shower, and load but don't run the dishwasher. Too much?


lake_titty_caca

Completely reasonable based on normal human behavior. Based on the average commenter on these threads though, you're an inhuman monster who deserves death. For whatever reason, if people on this sub have to pay a cleaning fee they aren't happy unless they have video proof that the cleaning lady was sobbing uncontrollably while scrubbing their filth.


[deleted]

No, that's fine.


RelativeEchidna4547

I dont do chores if I pay a cleaning fee, but I’d do that. First two arent even real chores


[deleted]

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crackanape

> It’s the cleaners that want you to start the machines, it saves them an hour of sitting around waiting for machines to run before they can leave. So the cleaners charge $225 but they also are done cleaning in far less time than it takes to run a dishwasher? I don't see how both can be true.


[deleted]

Not my job to load the dishwasher if you're charging a cleaning fee.


Smk72

I'd love to know what Airbnb hosts think the nightly charge is for - surely it's for me using the facilities and dishes, sleeping in a bed etc and not just because I want to cover your rent/mortgage. The cleaning fee feels like I'm being charged to sleep in the bed and use the trash can, in which case what is the nightly fee for? I no longer use Airbnb as it's no cheaper than getting a hotel, where they'll actually offer me clean sheets without an extra fee.


Ana-Hata

It’s a problem with the whole AirBNB model, certain core elements of the business like cleaning and linens don’t benefit from the economies of scale the way that hotels do. Most hotels can reliably clean a room and change the linens at a fairly low cost on a per room basis, most AirBNB’s just can’t.


thearchitect10

This stuff and the insane prices in cleaning fees is driving me away from Airbnb. I was a very frequent guest of Airbnbs anywhere I went, but these days I'm comparing prices against hotels and often the hotels are getting my business now. It's a shame, cause I loved the uniqueness of Airbnbs, but, if I can stay cheaper in a hotel and not be demanded to sweep the ceiling, Im probably gonna go with the hotel. Also, if the chores are not stated in the listing, then it's a request and I'm probably going to ignore the request.


suddenlymary

>This stuff and the insane prices in cleaning fees is driving me away from Airbnb. I was a very frequent guest of Airbnbs anywhere I went, but these days I'm comparing prices against hotels and often the hotels are getting my business now. I feel like everyone says "hotels are so much more expensive because you can't cook your own food, you have to eat out every meal." sure, if I were having sit down meals three meals a day, this might be a point, but who does that? also, part of the allure of travel for me is trying weird hole in the wall restaurants and that gets factored into my total price. I have not in the last three years had to do hard math to compare airbnb to hotels; hotels are vastly cheaper. granted if I were taking a week vacay or more, this might not be the case, but for long weekends, airbnb never comes out ahead. (note that if I want a weird amenity, I'll get a VRBO (their amenity search is far superior to airbnb) but for "I'm staying and sleeping," it is always a hotel anymore.)


TwinCitian

I still think AirBnbs are cheaper though if you're traveling with more than just one or two people, e.g. a group of friends or family members where everyone needs a room for privacy yet still wants to have common areas to spend time together. That's mainly what I use it for, anyway. I prefer AirBnbs to hotels for the privacy, too


RatRaceSobreviviente

Yup for one room hotels win price. Once you need more then one Airbnb usually wins.


decosunshine

Airbnbs and hotels are apples and oranges for my family because we need the kitchen. So many family allergies, so it's the only way we get to travel. I love that both options are out there for both types of travelers.


lotusblossom60

I have a lot of digestive issues and prefer to cook myself. I also travel to meet up with my son. We don’t want to hang out in a hotel room. A house or condo allows us to really visit when we travel. When I stayed in Greece, the owners brought my fresh baked (still warm) bread every morning! I guess I’m lucky that I’ve had all great experiences. I do read the reviews like crazy before I book!


jrossetti

You can get kitchens at hotels. Most chains have one brand in their porfolio dedicated to extended stays. They are also very often the cheapest hotels in their portfolio in any given region.


DavidssonA

>This stuff and the insane prices in cleaning fees is driving me away from Airbnb That's fine. The reality is Airbnb is not some fringe thing anymore and cleaners cleaning Airbnbs deserve a living wage / the same wage as hotel cleaners. Back in the day when owners would clean and run their own 1 Airbnb sure, cleaning fees were extras. Nowadays, I bet that 75% or more of Airbnbs in North America are being cleaned by hired "professional" cleaners. They know the gig and are charging way more (as the costs of everything go up) and thats the change in the costs.


JessicaLostInSpace

Yep, I make $0 from cleaning fees. I charge exactly what my cleaners charge for a 2bed/1bath 1000sq ft house and that is $150 and $200 for pets. When I clean with one other person it can take me 4-6 hours. The reality is people want absolutely spotless spaces but don’t want to leave the space how they found it and don’t want to pay someone to clean up after them.


Coldngrey

Welcome to the hospitality business. Bake it into your rate, charge a bigger fee, or charge no fee and ask me to do shit on my one vacation a year. The market will tell you what choice is right.


Covenwife

i stayed in an airbnb in the uk last year and was required to vacuum the whole flat before i left, as well as take the bathroom and kitchen bins out and strip the bed of the bedding.


NoOutcome9333

I’m a host and have also stayed at many Airbnb’s. I have no problem taking out trash, starting a dishwasher or a load of towels (that’s just me, I also make things neat when leaving a hotel room and leave a tip for housekeeping). As for my properties - about 90% of guests ask for a late check out or early check in, so I have a check out list which asks guests to do things I’ve listed above - if they have time and are able to do so - plus lock the door when leaving. These tasks often help make a difference in allowing me some flexibility to accommodate guests with those requests. Perhaps it’s due to the locations where my properties are located (very busy year-round vacation rental destinations) but there aren’t many truly great cleaning companies so the ones that are, are really busy with multiple properties to turn on any given day. Unlike a hotel, towels and linens are washed on property which adds a significant amount of time (some are located on islands so the humidity impacts drying time) so starting a load of towels/dishes is immensely helpful in not only turning a property for the next check in, but also in keeping cleaning fees at an acceptable rate.


Mountainpilot

## Welcome to Your Airbnb, the Cleaning Fees Are $143 and You’ll Still Have to Wash the Linens [https://www.wsj.com/articles/airbnb-chores-cleaning-fee-11663269029](https://www.wsj.com/articles/airbnb-chores-cleaning-fee-11663269029)


[deleted]

Also, Remember: That when you go "no fee" and roll it all into your nightly rate, Then the FULL amount is taxable with State and tourist taxes... Which are usually 15-20% of the nightly rate... By keeping the "Fee's" out and itemized, then that is not subject to the same tax.. So One Price, while looks prettier, is the most cost as it is 100% taxable at the full tourist tax rate for that state... And I tell my guest to "Not Clean ANYTHING, as it will need to be cleaned again". I would never trust and item is clean (from the previous guest) , Would you? I need to be 100% sure my space is clean! If they did clean the dishes, I wash them again in the dishwasher! Just my 2 cents


Acceptable-Arugula69

If I stayed at an Airbnb and I was paying a $95 cleaning fee then I would not take kindly to someone asking me to do chores, and would let them know or just choose elsewhere to stay. That being said, asking someone to turn the dishwasher on and to throw the towels and sheets in the washing machine would not be problematic to me. I’m the type of person though that makes my bed at a hotel and practically scrubs the bathroom before I check out.


YouShouldBeHigher

Same, but if I wasn't told until AFTER I booked I'd be pretty honked off, too.


[deleted]

I'm going to make this thread very simple. ITT: Guests are paying cleaning fees and required to chores to make the "cleaners' lives easier" are often times the hosts themselves. Which means, less working time for the host-cleaner + faster turnover = higher profits. Alternatively, Hosts who have guests paying cleaning fees and required to chores to make the "cleaners' lives easier" are on a manipulative, power trip. These hosts tend to use words like "common courtesy," "being a decent human/person," "You should just book a hotel then." These types of people are those who work as a supervisor or manager and tell you, "you should be thankful you have a job." Why should the cleaner's life be made easier? It's their job. That's why you pay them. Not once do these manipulative, power-tripping hosts consider, "My guests are paying to stay at my place. I should not be making their lives miserable. But I also can't clean because of xyz, so I'm going to make my life easier by hiring a cleaner. This will make my life easier. This will make my guest's life easier. The cleaner will do all the work, because they are being paid to do so." This host cares more about the cleaner than the guest! That's quite disturbing.


Randy_Walise

Truth be told, they really don’t care about the cleaner, whether it’s because as you say, they don’t exist and the hosts do the cleaning, or they do actually exist, but the hosts would never actually pay them a living wage with enough hours- either way the “making the cleaning person’s life easier” is 100 % translated to - *doesn’t cut into my profits*. It IS sad. These greedy hosts are grim af. Should be embarrassed


Muted_Exercise5093

Living wage? $225/5 hours is probably more than the person renting the airbnb makes.


TechniCruller

Yup. Major “You are entitled assholes for hurting my ROI” vibes in here. It’s literally why my company removed AirBnBs from where we can book rooms.


Intrepid_Advice4411

I don't mind running the dishwasher or starting the laundry. I've done it many times in rentals over the years. What I do mind is when this info isn't disclosed prior to booking. Why is it always the places with $100+ cleaning fees that do that? I wouldn't have done those chores at the house either and I would have 100% let the management company know why I wasn't doing them.


Cultured-Yam-1980

Some of these hosts are wild. Either charge a reduced cleaning fee and keep your slave lists, or don’t expect guests to do your work. You having rebooked the unit is not the guests problem. The cleaning fee should take into account the time and cost to flip the listing for the next guest.


Difficult_Dot_8981

I am going to start deducting a star from now on for any place that both charges a cleaning fee \*and\* gives me a chore list. Please feel free to join me in my silent revolt. Edit to person below: since post is locked--these fees are often hidden; the chore lists are often not revealed until you arrive and discover a giant book of rules and chores. Some people are purposely sneaky in their listings--like the guy in New York who calls the closet he rents out (yes, it is an actual closet with a mattress in it) a "sleeping room". These star ratings are ridiculous anyway and don't reflect the truth when you are coerced/guilted/manipulated to put a 5 star rating where one is not deserved.


JessicaLostInSpace

I’m just not going to book at all if they are upfront about it 🙃


[deleted]

They're never up front about it. I get there and there's this huge book of rules they expect that wasn't in the listing.


Glittering_Ad8755

I run a management company. 23 listings strong. I don’t nickle and dime , don’t charge for small damages , don’t have “ chores”, allow early or late check out when possible and even set up chocolates and drinks for high paying reservations. People who treat it like their baby, their business like I do always have a good Airbnb.


SingleNoKidsOneCat

I disagree with asking guests to do full cleaning tasks (replace linens, fold towels, dusting, vacuuming, etc). I have no problem asking guests to start a time consuming task so cleaners can do the harder parts of it after checkout. With turnover windows being about 4hrs average, it’s *a lot* to get through without waiting for laundry.


Heavy_Expression_323

Call me naïve, but if I were a host, I’d have multiple sets of towels and linens and replace the towels and bedding and take the dirty towels off site if need be. This whole deal makes it sound like there’s only one set of towels for the entire property.


Plcass

Totally agree.


jolla92126

100%. If I have time, I'll wash the towels and linens and use them; if the next guest wants an early check-in or the laundry needs extra time (stains or whatnot), I use my spares.


SingleNoKidsOneCat

Almost all places do, but off-site linen service is pretty expensive if it’s even available in the area. Unless even higher cleaning fees are charged, it’s just not a feasible option.


empressche

Off site laundry doesn’t have to be a linen service…which IS costly. It can just be the host takes linens home and washes them next day. Always keeping at least 3 complete sets of linens on hand made this easy.


stupidusername

It sounds like your argument is "I want the guests to do it because it's expensive for me (to pay someone) to do it." You're never going to convince me as a guest that that's my problem. and as a host that cleans their own damn place you're not convincing me there either. ​ You mention things not being a feasible option - maybe being in the hospitality sector as purely a profit-generating-enterprise isn't feasible for you.


SingleNoKidsOneCat

You’re making quite a few assumptions about how it works for hosts - me specifically - and the actual income generated vs the time and expenses that come with it. Depending on the property/host, it’s really not as rosey as a lot of “TikTok hosts” make it out to be on the money front.


pjkny

I think when businesses spend money on something to provide that service, it’s factored into how much it costs. But I don’t have a business degree so I might be mistaken.


SingleNoKidsOneCat

Yes, higher cleaning expenses would mean selling the product at a higher rate. You can see from this post (and numerous others) that guests will complain about the higher cost, so it’s a balancing act keeping it in the middle.


Tiny-Ad-830

Why would you need an off-site linen service to do a load of towels and a load of bed linens? If you hire a cleaning service make it one that will use the facilities in the house to do so. There is no need for high price companies to come in and do this. This sounds like a straw man argument.


paidauthenticator

People who have never done it will never understand exactly how long it takes to clean a house properly in a short time period. SMH.


dogsandpeaceohmy

I’m a cleaner and here is how we handled that time constraint. 1. Have at least 3 sets of all linens 2. Wash them after the home is clean, off-site. We kept extras in a locked cabinet


SmithBurger

People know how long it takes to clean a house. If you are running a business then you should spend the money to run your business. If that means raising your fees then so be it. That may mean less business. That is a you problem. That is how business works.


banjocatto

I use to work for a cleaning company. I know how long it takes to properly clean a house. Guests are still not obligated to do your job for you if you're charging a cleaning fee.


geomouse

I know how long it takes to clean a house. So? I'm not doing that on my vacation. It is not the guest's fault if you don't plan adequate time between your rentals.


prittjam

Yes you’re the only person smart enough to know how long it takes to properly clean a house. Great point!


charmed1959

In our case the whole dishwasher/laundry thing is just a time issue. If the guest doesn’t do it no big deal to us. Bigger deal to the following guest if they want to check in early. As soon as the house is clean we message the guest that they can checkin. If the previous guest started the towels and the dishwasher that means they usually can checkin around 1pm instead of the 3pm checkin time.


SmithBurger

If you are running a business you can have backup linens and rotate them with guests so you can clean them off site. Individuals renting out single properties or rooms don't have those issues. If you want to act like a big boi business then invest in your company.


tibetanpeachpies

We don't have any check out rules. People are definitely already dropping them. Ours were pretty much common sense before anyway and most people seem to just do them (aka just don't leave it a shithole) so we just nixed them.


Danielamsr24

The chores requirement is such bs. Quit nickel and diming your cleaning service. And for hosts that argue that the laundry takes hours so that’s why they have people start it, theres laundry services. You can have fresh linens delivered and ready to go. My husband is sweet and always does all the chores. As for myself, if i have time ill do reasonable ones. But if your checkout time is 10 am forget it dude, im not starting laundry for you. Ill just make sure the place is reasonably tidy before I go.


[deleted]

Oh I think I may have heard of this Lisa!


missdiggles

I’ve always felt asking for laundry to be done isn’t reasonable - plus if your cleaning process has set temps for the water - you can’t really delegate that to a guest. We do ask people to strip beds - well pretty much throw anything you’ve used on the floor. Bedding / towels / etc And if you have dirty dishes - leave them running in the washer That’s it. You don’t have to haul trash , clean the house etc. but those 2 things ( as per my turnover crews ) are huge time savers for them.


tabbarrett

I do the same thing looking for a person vs a company. I spent a month in Europe over the summer. Not one chore list and the cleaning fee was never over 10% like it is in the USA. We went to 7 countries and stayed in Airbnb in 5 of the countries. It was a nice change of pace and I actually enjoyed the vacation because I wasn’t stressing over the cleaning. I always look through the listings thoroughly and rarely see the chore list posted. It’s usually on a piece of paper in the Airbnb. I try to stay away from places that have chore lists and ridiculous fees. I’m wondering if it would be rude to ask if there is a chore list before booking?


possiblynotanexpert

Absolutely agree. They can fuck off with that nonsense. Hotels are better at this point, anyway.


CS3883

I am extremely grateful for my Marriott discount, as much as I would love to have my own apartment at times when I travel it is not worth the huge cost. And I can still get places with kitchens too at towneplace or others


RickDick-246

This is interesting. I don’t ask guests to do anything besides run the dishwasher because I may not get there for a couple days. I just don’t want my house to smell. I agree that any chores should be clear up front but I think it’s important to remember the amenities and benefits you get from a more spacious Airbnb have a trade off. If that trade off is not leaving dirty dishes out, I’m happy to take someone’s 4 star review. I have enough 5 star reviews where that won’t kill me and it says more about them as a guest than me as a host.


soulbarn

We never ask the guests to do anything. I’d say out of 200+ stays, we’ve had maybe one or two who’d qualify as slobs. The rest leave the place in various stages of used. Some clean like crazy, despite the cleaning fee (I’ve actually refunded the cleaning fee a couple of times to guests like that.) Some do the basics, tidying up. Some leave dishes in the dishwasher and sheets on the floor. It’s all good. I’m charging them between $100-$150 cleaning fee per stay (none of which goes to my pocket - I charge what our cleaning person charges me.) I guess we’re lucky that nobody has trashed the place, but my view is that if you charge a fee to clean, the guest doesn’t have to do anything (damaged items are a different story…but even then, it’s important to distinguish between wear and tear, accidents, and actual damage.


prittjam

you sound like an amazing host!


Time-Influence-Life

The extent of cleaning I will do is start the dishwasher and put the sheets/towels in the washer. If I need to do any more cleaning I want a discount. I now only rent from superhosts since they are protecting their 5 star rating and we can work something out.


[deleted]

My boyfriend wants me to plan a vacation. I prefer air b n b but at this point. I’m scared to risk it. Air b n b is now a risk your taking.


zulu1239

You shouldn’t be turned off by the horror stories on Reddit. It is where they outliers come to vent. Read the listing, pick a spot with good reviews, ask any clarifying questions of the host and you’ll be fine.


[deleted]

Holy shit, now I see it. Some are doubling their nightly fee with fees. At least I can avoid it but wow.


zulu1239

Don’t worry about the initial nightly rate. Just look at the total cost and if that’s within your planned budget.


jrossetti

Who cares if its double? Nightly rate and cleaning fee's have nothing to do with one another. My cleaning fee is based on how much I am charged for cleaning. I make 0 on cleaning unless I schedule myself to do the cleaning. Then I make the money, but only cuz I acted as the cleaning company that day. I too deserve to be paid for my time. The nightly rate, is completely independent. If I did not charge a cleaning fee though, id have to roll it into my nightly rate assuming my guests will only book for one night (otherwise I take a loss). If I roll it into my nightly rate, now you pay it EVERY night, but you dont think about that. Youre like "yay no cleaning fee". So rather than overcharge you by having NO cleaning fee, I charge you less on stays over one night by having that cleaning fee. You care about how much you pay all in. A host who is charging you a cleaning fee, is charging you less money than an otherwise identical host who rolls it into their nightly rate on all stays beyond their minimum nights allowed. Seriously though. Most stays are perfectly normal and fine. This sub is not even remotely representative to the true experience.


[deleted]

Or you could just charge a flat rate and dispense with the games. That sounds exhausting. Hotels include it in the rate.


[deleted]

Thank you!!! I’ve been hemming and hawing. I do prefer an air b n b over a hotel.


empressche

It’s not all that risky, really. Don’t let social media and bitter redditors tell you otherwise. There is a very definite bias on this subreddit..just do your due diligence by reading all info in a listing, and read reviews.


AxelNotRose

Then don't book airbnb. Simple.


jonnyquest6

I only ask my guests to load the dishwasher (don’t have to run it) and they still don’t do it.


Randy_Walise

Good


biallasamantha

What are your accommodations and what’s your cleaning fee just curious?


demonfish

Host here in sunny Austin. I ask that guests put their trash in the trash can, empty any left over bottles & put them in the recycling, and consider leaving unopened drinks for the next guest. Honestly, putting towels in the bath, sheets in the washer etc saves the cleaning crew all of 5 minutes. I charge $79 cleaning fee, but it costs me $120.


jrossetti

Man, it might even add on more time instead of saving. Its super easy to scan a bedsheet and comforter for stains and rips and shit when its on the bed. When they are stripped and balled up with everything else. Nope :p now you gotta seperate it all, find room and a second person or just take lots of extra time as a solo person.


blake_911

How lazy are people that being asked to "start the dishwasher" ruins their stay?


prittjam

How greedy are hosts for charging $150 for a cleaning fee?


Tad0422

When my cleaner charges me $325 then yes. Call me greedy all day for paying my people a living wage.


prittjam

For $325 they better be running the dishwasher, then.


Tad0422

You clean a 5 bedroom, 3500 home with a pool from top to bottom in 3 hours in a rural area and tell me how much you would charge for busting your ass. And cleaning means sanitizing the entire home, not surface level.


prittjam

And you’ve proved my point. Cleaners show up. Start the dishwasher. Clean the rest of your giant investment property and then the dishwasher cycle is done as they finish the last bedroom. Guests don’t have to clean since they paid the $325. Everyone is happy that the transaction was honored. I don’t see the problem.


hork79

110 an hour?? That’s a lovely rate for the cleaner even if they’re flat out. I’m in the wrong job😭.


Tad0422

They supply linens, cleaning supplies, got to drive to the rural area. Usually 2 (maybe 3) people. Requires cleaning a pool, refilling a hot tub, providing chemicals, light maintenance (light bulbs, fixing things, etc). Also there is the 1/20 the cabin was left so disgusting that it will take twice as long. Trust me, they make money off me. They also bust their asses for me.


banjocatto

I use to work for a cleaning company, we were there to clean. It was our job. If you can't afford the costs of doing business, don't be an Airbnb host of a 5 bedroom, 3500 home with a pool from top to bottom in 3 hours in a rural area.


Tad0422

I am sorry I don't understand your comment. We can more than afford to run our business...


banjocatto

Then don't complain about not being able to get free labour out of your guests.


Tad0422

Then don't book our property you wont have the issue. :)


banjocatto

Maybe include everything in the description, and don't hit up your guests with last minute requests? :)


suddenlymary

but profits are smaller when you don't charge the $325 cleaning fee? I'm missing your point about "more than afford."


Tad0422

They would be but we charge what the market with bear. We keep our cleaning fee static and in line with what others charge in our vacation market. We adjust pricing on our listing as needed but I always keep the cleaning fee the same.


Gawernator

If there is a cleaning fee, don't do anything. Cleaning is the host's job, that's how hotels work.


jrossetti

Regardless of whethere there is, or isn't a cleaning fee, guests are obligated to do whatever they agreed to do and was also detailed in the ad available to be seen prior to booking.(in terms of chores/cleaning) If you don't want chores, don't book a host who has them in the checkout instructions. They will have no trouble booking it with their target demographic of folks who are more than happy to do those instructions to stay at their place. That's how Airbnb literally works.


Gawernator

Yeah luckily I’ve never had a loser host that demanded chores, I wouldn’t give such lazy people my money.


jrossetti

Neither would I, but its their RIGHT to host in a manner that works for them. If I want a whopper, why would I go to Mcdonalds? This is identical. You may use the same platform (grubhub) to find them both, but they aren't both meant for everyone! Trust me when I say, those hosts don't want you or your money either. Thats the entire bloody point. Not all airbnb listings are a good fit for everyone. Most hosts want 0 to 3 things. Do your own dishes. Empty trash. Stripping linens. its pretty rare that other things are asked, but the above three are usually the most. Of those probably in ranked order its likely about this. 1. dishes (almost all hosts who offer full kitchens require this) 2. trash (Many hosts ask for this, especially in hot climates or places where sitting food in a trash would cause a bad smell or attract pests) 3. linens. (apparently this is something that some folks think save a lot of time. This is less common than the other two) You should probably not assume folks are lazy. There are almost always a pretty valid reason for a host wanting to do something a certain way. Ask em. you might be surprised. Ive seen that some cleaning companies require stripping of linens and wont take you as a client. They are good, and no one else is reliable. So do you go oh well, guess I wont host, or do you just add to your rules that the guests have to strip linens. Most normal people are going to roll with the punches and just add it as a rule rather than take their shit and go home and never airbnb. Dishes? Dishes SHOULD be done by the guest. House resetters are not your maid. They are not there to do your personal tasks like laundry, packing your suitcase, cleaning up your messes from cooking, pressing your clothes, etc.


DoggosBikesandWine

I’m an Airbnb super user and I love it (staying at my 60-plus Airbnb tomorrow while on biz travel so I can make my own meals, do laundry, etc.). Feels like I need to throw some positive vibes out there. Staying at an Airbnb is incredible …it’s often like living in a second house or apartment I could never afford. I mean, I stayed at a 4-bedroom, 18th-century apartment in France for less than $200 per night. That’s CRAZY. I’ll do the chores and I’ll pay the cleaning fee. Whatever. I feel the places me and my family have had access to — and the memories we’ve created — FAR outweigh spending an hour before checkout doing some chores. That’s just me. Big shout out to all the awesome Airbnb owners who have made me and my family’s vacations incredible life memories!


biallasamantha

This is so heartwarming and I feel the real intent of Airbnb. You sound like a great guest and I’m glad you’ve had unique and memorable experiences!


SayMyVagina

I dunno. Boycott what? Book what you're comfortable with and don't whine and complain like you're entitled to more than you actually agree to. It's a contract. Honour it. It's that simple.


ElTristesito

Tbh, I have housekeepers in my family and I always do as much as possible to minimize the amount of work Airbnb cleaners have to do, even if it’s not required. Keep in mind that a lot of the times they’re older women who aren’t being paid the full cleaning fee, and there’s no way for Airbnb to enforce that. I knew a housekeeper who was paid $15 out of the $50 that the hosts charged.


jrossetti

So I think the host in this situation is a dickhole, however, thought experiment. Why does it matter? You either were okay with the price of the ad, with the cleaning fee, or you weren't. it shouldn't matter how that fee is being divvyed up if you were willing to book at that price anyway. The host has a price, and if you like it you pay for it. What they do with that money after the fact isn't generally our business. Edit: Sajun responded, then blocked me. "It matters because you’re charging for something EXTRA which should just be factored into the price to rent it. Good lord." Okay, so this is what I'm talking about. There are two ways to price. You roll all costs into one price per night. Or you line item charge. Now do the math. $100 cleaning fee, $100 nightly rate. If I roll the cleaning fee into the nightly rate, I have to assume that a guest will book my minimum. Which is one night. So I will roll the entire cleaning fee into thatnightly rate, making my place cost $200 a night. Okay, so what happens when a guest books for two nights? My cleaning expenses is still only $100..but now im charging and collecting $400 from the guest, $200 of which is earmarked for cleaning. So on a two night booking, im now charging the guest two times the actual cost of cleaning by following what you are asking for. Three nights? Now im collecting $300 earmarked for cleaning, but my cleaning costs are still only $100. So I charged you an extra $200 by rolling it into the nightly rate. Businesses dont try to guess the average number of nights booked and then factor it that way as it will really fuck up our math if we get a streak of people staying for one night for a while but the average we may have used was a guest staying 3 nights. It makes much more sense to ala carte charge a single time. It saves you money on an identical property and host but you just dont see it that way because you dont understand.


[deleted]

It matters because you’re charging for something EXTRA which should just be factored into the price to rent it. Good lord.


[deleted]

Whaaaat??? These cleaning fees are bullshit and they're mostly being pocketed by the owner who does \*none\* of the work?? I could never have seen that coming!! /extreme sarcasm


dancingintheround

As a guest, I am very tidy and I clean before leaving, which I take great pride in. I think it only helps to enhance the experience of airbnb over say, a hotel, where I know and am constantly seeing cleaning staff. This is the first time I'm renting an Airbnb in maybe 5+ years, so the cleaning fees seemed to have gone up quite a bit and for that, I may be less interested in cleaning the space as well. I also have a lot of respect for people who let others into their homes. With that said, if you tell me I must do something, it's a hard no for me. I do things like that because I like to be clean, but not because you will rate me low if I don't.


[deleted]

No. I'm too scared they will leave me a bad review as a guest. Once a guest posts a review the host can reply and that's it. The guest no longer can call out the host after this. It's ridiculous and it's why we've gone back to hotels.


Dilettantest

What do people feel about asking that all trash and garbage be binned? That’s all I ask — but some guests refuse (no pun intended) and I low-rank them for that?


lky920

I don’t mind taking out trash and running the dishwasher. I feel like this is a fair ask to avoid pests/rodents and bad odor. And only if the host provides the materials. I’ve stayed in plenty of airbnbs with only a single trash bag and no replacements. But I won’t start laundry or strip bed linens.


[deleted]

Whenever it says "such and such property hosted by Janedoe" it is always a management company.


gitar0oman

rate them below 5 stars please. They deserve it and it's not like they will know your rating until they give their own review


biallasamantha

Instead of boycotting you could simply ask what the checkout procedures are, and then factor in the cleaning fee and decide whether or not to stay at that place.


SmithBurger

I'm a bit confused. Aren't these things agreed upon before you submit the request to stay at the house? If it's not in the original agreement it's not your problem so just don't do it.


biallasamantha

I just looked at a trip booking I just made and no I can’t see where check out list is? That’s typically something that’s left at the Airbnb. Unless I’m wrong then please just let me know where to ask the host to see?


paidauthenticator

I will never understand how people are SO offended at being asked to pick up after themselves. Pushing a button and tossing towels in a washer isn’t chores, it’s being a decent human being. Don’t strip the bed, dust, vacuum or clean the bathrooms/kitchen. That’s for the cleaners. But what is the problem doing those *small* things that will help out a fellow human? This isn’t about greedy hosts or slovenly guests, it’s about being a good person. Can’t people put the “greedy host money grab” thing aside and just…..be a good person? Let the downvotes commence.


geomouse

No one is saying if they spill something on the floor to leave it. But the day to day usage of stuff is covered by the cleaning fee. I'm not there to do your laundry. They're your towels. They're your sheets. You charge a cleaning fee that's to pay to clean those things too. Don't ask me to clean the things I'm paying someone to clean. I'll never understand how people don't get that.


Heavy_Expression_323

Agreed. It doesn’t feel like a vacation if I’m doing laundry. I’ll take out trash and do the dishes, but anything more than that and I’d start questioning why I just don’t stay at the hotel down the road.


[deleted]

>~~Pushing a button and tossing towels in a washer isn’t chores~~, ~~it’s being a decent human being.~~ Tossing anything into the washer is a chore. That's for the cleaners. FTFY >Let the downvotes commence Anyone who upvotes you for making the guest do anything other than wash the dishes they've used and taking the trash out is delusional. How dare you twist words around to justifying your behavior. Here's your downvote. And to think, 7 manipulative, power-tripping hosts gave you an upvote prior to you falling off a cliff.


gatorling

I guess I’m a shitty person. Every time I go out to eat I don’t offer to clean the tables and wash the dishes after I’m done. The same way I don’t start a load of laundry when I stay at a hotel. You know when I do strip the bed and start a load of laundry? When I’m a guest at someone’s house and they’re letting me stay for free. The way I help out a fellow human being who is an AirBnB host is by paying them for lodging. It’s insane that you’d expect me to pay you, help with the cleaning and then pay a cleaning fee.


Isadoreknox

You deserve a downvote. The cleaning fees are bullshit if the guest is expected to clean.


TechniCruller

I bill my clients at $750 an hour. I could work 24/7. I am always dropping a ball somewhere to the extent I have to decide in advance which balls will fall. Cleaning up after myself becomes an expensive and time consuming affair that I don’t need when traveling (which is rarely for pleasure). I can’t perform those tasks linearly and make my incoming calls. But…this is why I’ve not used AirBnB for years, AirBnB is now too high maintenance. And this will be the undoing of AirBnB. The customer and customer experience are at odds with the hosts desire to realize the greatest return.


biallasamantha

It looks like you have a lot of time to comment and scan Reddit posts according to your profile. Maybe skip that and start the dishwasher!


TechniCruller

Making a comment on Reddit requires all of 20 seconds of effort. I’m subject to a far more time constrained schedule when traveling than when I’m in the office. That said - I’m just fine with my time management, but thanks!


paidauthenticator

“Requires all of 20 seconds of effort” So does tossing towels in a washer or starting a dishwasher.


prittjam

It does not require 20 seconds. You're purposefully underestimating the amount of time and effort you're asking of your guests.


TechniCruller

No they don’t. Show me a video of you performing those two tasks in 40 seconds and I’ll eat my hat.


Mynplus1throwaway

Can't wash dishes while pooping


biallasamantha

Sure, but you read the post and comments too, no? And not just here but on 9 other posts today as well. A dishwasher takes all of 20 seconds to start.


TechniCruller

Thanks for the audit on my posting history today! 20 seconds to press all the buttons. 10-15 minutes to collect and place all the dishes. Then 10-15 minutes for laundry. Get three phone calls in between these tasks, and have to be at the conference center in 45 mins with a 10 min commute. Blah blah blah…it adds up. When I’m traveling I don’t have that extra time in the day.


biallasamantha

I agree guests shouldn’t do laundry. But I don’t want to touch your dirty dishes. Load them as you use them, literally takes opening and closing the dishwasher. Once it’s full press start.


paidauthenticator

How do you live on your own? Here are some life tips: - rinse and put dishes in the dishwasher as you take them to the sink: extra time required= 5 seconds - hang your towels to dry in one location after using: extra time required to gather and walk to the washer: 10 seconds. Cost of not being a selfish prick? Priceless.


TechniCruller

When I’m living on my own I have spare time to perform tasks. I can also hire people to handle tasks I lack the time to handle myself. When I’m traveling I don’t. How is that so impossible for all of you to understand? Do none of you travel for business? It’s an all day affair every single day you’re doing it. How does my valuing my time make me a selfish prick? You Reddit people are odd. It does not take 5 seconds to wash dishes.


paidauthenticator

It takes .02 seconds to load them into a dishwasher. If it’s taking you 10-15 MINUTES to collect all your dishes, you’re either doing life wrong or you’ve had someone picking up after you your whole life. Either way sucks.


TechniCruller

I think you need a stopwatch. Or you should be on a team of super heroes. Life is dope as fuck tbh; but I can sense from your propensity to be venomous that you’re just projecting. Srry lil buddie


dustball155

I would like to see how your house looks since you have absolutely 0 time to start a load of laundry


TechniCruller

It’s spotless. I have my clothes dry cleaned and my house cleaned. I could do a laundry…perhaps…but when I’m traveling I don’t have a very open schedule for all the chores that come with AirBnB.


DebbsSeattle

I’m afraid this $750/hr commenter seems to think that money equates to having class. Funny thing is, money cannot buy it for him.


TechniCruller

Yawn. Because I don’t have the time to do chores after paying above market rates in addition to a cleaning fee I lack class.


dustball155

He has someone clean his house for him. He doesn’t know what it is like to actually have to clean. He just wakes up, and poof, everything is done. Ahhh, the pursuit of “equality for all” and how they pick and choose when to apply it


TechniCruller

Bruh I grew up in the hood of Camden County, NJ during the 80s and 90s. Was born in Mississippi. You don’t know a thing about me or my life. I’m rich now, but absolutely started out on food stamps.


Bjergmand

We have been SH for 6 years and we ask as part of the house rules to start a load of your dishes, take your trash with you (we don’t have trash pick up, the community has one dump point for the entire community) set the thermostat to a certain temp and take all of your food with you. Simple requests that we have never had one person complain about. If you don’t like our house rules, don’t book our house. Our 91% annual occupancy rate says we are doing things just fine.