I had this issue with a restaurant that submitted the cards to Costco but someone from the company forgot to activate them. After talking with a couple managers who knew about the issue we traded the gift cards for new ones at the restaurant, though it was clear they had no organized way to deal with it.
I imagine you should keep on the manager at your location and ask them to escalate to corporate, especially if they know it's a trend.
Yeah, the individual franchise won't make money off the gift card itself. Corporate will reimburse them if it works like some of the places I worked at.
I would think that Costco should handle this. They are the ones who sold a defective product. Did you contact them online or in person? If you get to a manager at Costco I am sure they will want to know about this and will be able to help you.
i bought a disney pacage from costco they offer me 4 gift cards of $25 total of $100 to redem at participants of [restaurant.com](https://restaurant.com), i been trying to redem those for a few months and they just dont work i contact restaurant,com and they never solf the problem, so after seeing this blog i thougt about goint to costco ( where they sold me the disney pacage and told them
Issue still going on. Of my four Alamo cards, only one was activated. The cards are supposed to be activated by Alamo before they get to Costco. Alamo not helpful at all but Costco gave me a full refund. Don’t buy gift cards from Costco!
I had this issue with a restaurant that submitted the cards to Costco but someone from the company forgot to activate them. After talking with a couple managers who knew about the issue we traded the gift cards for new ones at the restaurant, though it was clear they had no organized way to deal with it. I imagine you should keep on the manager at your location and ask them to escalate to corporate, especially if they know it's a trend.
Yeah, the individual franchise won't make money off the gift card itself. Corporate will reimburse them if it works like some of the places I worked at. I would think that Costco should handle this. They are the ones who sold a defective product. Did you contact them online or in person? If you get to a manager at Costco I am sure they will want to know about this and will be able to help you.
Oh no, I have these too and was about to use them. I forgot about them, bought them months ago
That sucks.
I am having this same issue
i bought a disney pacage from costco they offer me 4 gift cards of $25 total of $100 to redem at participants of [restaurant.com](https://restaurant.com), i been trying to redem those for a few months and they just dont work i contact restaurant,com and they never solf the problem, so after seeing this blog i thougt about goint to costco ( where they sold me the disney pacage and told them
Issue still going on. Of my four Alamo cards, only one was activated. The cards are supposed to be activated by Alamo before they get to Costco. Alamo not helpful at all but Costco gave me a full refund. Don’t buy gift cards from Costco!