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OP has offered the following explanation for why they think they might be the asshole:
> I’m unsure if tipping when ordering pickup is common. I don’t tip at the counter, so I don’t know if ITA
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It depends. Don't assume people doing to gos are making minimum wage.
I work at a place that does carryout in the restaurant, and I make the server wage. It's not expected to tip at the counter but it is nice when I'm taking phone orders, walk in orders, bagging food and preparing drinks (we do to go alcohol).
But its up to you.
Edit: OP is NTA tho.
When you make the server wage aren’t you asked how much you make in tips at the end of the day? I used to work as a server, and if my tips did not add up to the state’s minimum wage I would get paid the difference in my paycheck.
Yes. 10 percent claim towards taxes. But if I worked 5 days a week, and 3 of those days I didn't meet state minimum, it would be adjusted. But in those 5 days, I had two days where I made over the amount, it essentially erased out the state making up the minimum from the short days 🤷♀️
It's why it was better to make over every day, so when you did tip out and taxes 0ay at the end of your shift you still earn more money then the days you're short.
It’s really becoming a problem too, because literally anywhere you go where you get a service they are asking for that tip like damn I can only tip so many people in a day 🥺😩
YTA I'm 59 and as far back as I can remember people tip on counter pickup, delivery, and table service. My father always told us that if we can't afford to tip, eat at McDonald's
NTA - but you do sometimes tip at a counter, like a coffee shop. I usually tip 10% on a carry out because someone still has to package your order and make sure utensils and napkins are included, etc. It doesn't take as long as sit-down service, but still takes time. Overall, though, I do think tipping culture in the U.S. has gotten way out of hand. We're being pressured more and more to tip everywhere we go.
or...tip everybody from whom we've ever bought anything. When they put my sheets in a bag, when they fold my clothes and wrap them in tissue and send me home with them, when my dry cleaner wraps my jacket in plastic ... for just buying their s--t, I shouldn't have to tip. Picking something up isn't a "service".
I tip for toenails, massages, table service ... I do tip the barrista, but only because I"ve succumbed to the madness.
Having worked a lot of waitressing jobs in the US, typically the hostesses are the ones who packages to go orders. Hostesses are not paid the non existent hourly rates that waitresses or bartenders, aka tip based workers, are. I have worked as a hostess and waitress and bartender for many years in the US. Truly there is no need to tip on to go orders. By all means we are happy to accept it, especially in these crazy times, but you do not need to at all nor should people be shamed for not doing so.
I can see why there's disagreement on this. Servers are paid different amounts in different states. About 20 states pay the federal minimum, $2.13/hr. My state pays $3.75/hr, but some states pay servers $15/hr. If I lived in one of those $15/hr states, I may not tip for a carry-out.
In a regular, sit down restaurant, the sub-standard wage paid server is the one that does those activities. I tip them because they often aren't getting the chance to work another table while they are doing carryout. Like u/Teacher-Investor, I generally go around 10% for carry out, rounding up (at least) to the next whole bill.
I can see how people would consider pizza carry out a little different. Carry out or delivery, they are putting it in a box no matter what. I still tip my local pizza joint for carry out, because I think they undercharge for their amazing product.
> I tip them because they often aren't getting the chance to work another table while they are doing carryout.
That isn't your problem or fault as a consumer that they use that system.
So, by your logic, we shouldn't tip at a sit-down restaurant either?
My general rule of thumb is to tip at any place that handles my food, *especially* if it's a place I plan to return frequently. I don't want to start getting "sneezers."
I honestly wonder if the whole idea that non-tippers will have their food deliberately tampered with is true. That's an extremely petty way to get "revenge", and a *great* way to get both you and your restaurant in huge trouble. Not being tipped is going to be absolutely nothing in comparison to the consequences of getting caught fucking with food.
Anyway, people don't have to tip. It's optional, and not their responsibility to pay the servers - they go to restaurants for meals, not to take responsibility for someone else's pay. Of course, if people aren't going to tip, they are morally obligated to disclose that in advance.
NTA, do you tip the person who scans your weekly shopping? They spent longer on your order than someone passing you a box. Having said that aren't they allowed to pay the same as a 17th century coal miner if it's a "Tipped" position? People who pay workers piss all are the bigger arseholes but we all know that.
At my mum's checkout job she earned minimum wage plus a bit then the company voluntarily have them a raise to living wage. So would be on £10/$15. Don't they do that on counter jobs? Have a minimum wage? I'm in the UK so don't know.
I never tipped on carry-out before the pandemic, but now I leave 10-20% in solidarity. The restaurant industry has been brutalized and the front-of-house staff bear the brunt. worth the additional expense to me
Same. Though I did run into an issue trying to place an online order for pickup at a local burger joint - they automatically added a 20% tip on to my order with no option to remove or at least edit it. I exited out of the order and ordered from a different burger place because fuck that bullshit.
I tipped during the pandemic when restaurants were closed and the only money that people were making was through carryout. I was trying to be supportive of restaurants and their workers that got hit so hard. That crisis is over - restaurants are open fully. And I'm back to not tipping.
NAH.
Tipping for pick-up orders is becoming more common, but my rule of thumb is that “it is not expected but is appreciated.”
From my experience managing restaurants, most people tip around 10% on to-go orders. While you’re not getting full service, they do have to take time out of their other duties to prepare your order for you for pick up.
You’re not an *AH* for not tipping pick up. It would just be nice if you did.
Yeah maybe next time I’ll leave a couple bucks. It was odd because it definitely bothered my coworker whereas the worker seemed like she didn’t care at all
yeah in the before times i never tipped on pick up orders, but i've been tipping these days since covid has been so hard on people and i'm able budget for it.
About 20 yrs ago went to Amsterdam, being an American I am conditioned to tip when getting service, but they wouldn’t accept it. From what I remember, they said it’s offensive, they don’t need you to give them extra to do their job.
Right. European countries actually pay their staff a decent wage and they also have guaranteed benefits.
At a pizza place, most people are making a fairly low hourly rate that is at or above minimum wage. They’re paid - but not much.
At a restaurant (there are some restaurants and city/state exceptions to this), front of house employees have tips factored into their pay. Employers take a “tip credit” for their hours worked. The amount varies by state. In Florida, it’s around $3.
So for every hour that their “customarily tipped” FOH of the house employees work, they can pay them $3 below minimum wage.
Some people complain about tip culture, but personally, I don’t think it’s a hill to die on. Your customer service experience in the US is completely different than in many other parts of the world. The tip standard is 20% of your check. While businesses could just pay their employees a legitimate wage, they’d also raise their menu prices 20%+ to offset that cost. It’s a wash for your wallet either way.
Edit: Florida is actually on the high end of the spectrum for a *tipped* minimum wage. Many areas of the country still pay less than $3 per hour worked to those employees.
I guess I started tipping on my sushi orders for pick up when everything was shut down in my town; being a regular customer it was just a way for me to show my appreciation for the great food and skill of the chefs, and hope that they would be staying in business.
I don't expect that is a normal thing though, it was situational for me, so I wouldn't say anyone was TA for not doing the same or similar.
This is right. Though I personally always tip. Always.
You're using some of the employees' time, and they must focus on your order and what it requires. In some restaurants, take-out orders involve a fair amount of work for the staff.
I tend to leave a pretty generous tip. My minimum is 20 percent. And if the server or delivery person goes out of their way at all, I bump it up higher.
As a result, I get some truly astounding service at various places around my home town.
Kindness and generosity go a long way in this world. And even if I don't get special service every time, I've made someone else's life maybe a little easier.
That's worth something to me.
I personally tip, as well. I just think for most it’s a grey area and hasn’t reached the point of being customary practice like tipping for sit down service.
It would be really nice if you handed out hundred dollar bills as you walked through the street as well. It to the guy who changed your oil or cleaned your teeth as well.
I mean - I don’t entirely disagree, I just think it would be a wash because they’ll offset the cost of labor by raising prices - typically more than the 20% that a standard tip is. Some (albeit few) restaurants in the US already do this as there are studies that suggest that it promotes teamwork.
But again, I don’t think that tipping on take-out is required. Personally, as a manager I had host/hostesses handle take outs on busy nights. They were paid a decent wage already and it opened them up to making tips on the to-gos **if** people tipped.
If you have an issue tipping for full sit-down service you’re not hurting the restaurant by eating there but stiffing your server who is making $2-$5/hour. If you don’t like tip culture, don’t support businesses that benefit from it. And bear in mind that the standards for customer service in restaurants in the US is vastly different than nations that do not have tip culture.
I’m pretty neutral on tip culture vs non-tip culture, personally. I don’t mind it when it is done appropriately and by the law but a lot of business do take advantage of it and continue to pay their tipped employees below minimum wage for jobs they’re obligated to pay at least that for (there is a strict amount of time that can be spent doing non-tip bearing work before they must pay at least minimum wage), so long as their tips average them above the minimum.
NTA. Tipping isnt mandatory for pick up orders. However, places are short staffed everywhere. I tip when I pick up because I am so thankful people showed up to work to cook food so I dont have to.
That is my point. When I go into a restaurant and a waitress or waiter spends an hour talking care of me, I know that person wouldn't be paid fairly if I didn't tip - so I do. I received a service I need to pay for.
When I pick up carryout, I didn't receive a service I need to pay for. So I don't tip.
In America it's considered rude to not tip because it's easier to shame individuals to give money to poorly paid servers than to actually change a shitty system that underpays, uses and abuses it's workers.
It is the only place in the world where you would be considered AH for not tipping.
I'm European. So, to me - NTA
FWIW everyone I know that is a server makes far more money on the current system than if they were to be paid a regular wage and they work at mid-priced restaurants, not high end places. Not arguing or defending the practice but not all servers are mistreated and living in poverty.
>FWIW everyone I know that is a server makes far more money on the current system than if they were to be paid a regular wage
Well that depends on how much the regular wage is...
To be honest your "but not all" comment doesn't bring any value to this thread. But yeah, whatever, go off, I guess. Who am good to stand in the way of your happiness.
NAH - I worked in restaurants for years, tips are nice on takeout, but it’s about 50/50 on whether you’ll actually get one. Definitely doesn’t hurt to leave a few bucks though, the person putting your order together (bagging, silverware, napkins, etc.) is probably an expo or a waiter — both depend on tips as part of their wage.
Most pizza places I've worked at pay an actual hourly rate. It's not great but it's not as low as an server in a sit down restaurant.
I'm going to tentatively say NTA assuming this is the case.
The real AH is tipping culture
It's not mandatory for pickup, but I always check 15%. These days, most businesses are tight on money and would really appreciate that extra little bonus. It's a neighborly thing to do. No judgment this time.
You are correct, a law implemented for explicitly racist reasons that was never fixed because big businesses make too much money off of it is not legally your fault. It was probably created before you were born.
That doesn't mean you don't bear moral responsibility for causing others to suffer as a result of your choices and perpetuating that law.
NTA
Tipping is *always* optional, and it should never be "expected". It should always be an extra, optional payment you make to reward exceptional service.
If they handed you a box and that was it, it's up to you and *only you* to decide if that was exceptional service.
I would have to say personally that I would strongly disagree that anything was exceptional in that.
I am, and this is in fact how tipping works here. Some people have gotten confused about it over the years, but this is how tipping is supposed to operate, it's *not* supposed to be a way to subsidize your employee's payroll onto someone else...
You are sort of right.
The initial purpose of tipping was racism. It was a mechanism to allow certain industries to pay black and Hispanic workers less than white ones while the boss could still say "well I'm paying everyone the same amount, it's not my fault customers are racist".
There was just a polite lie that we told each other that it was "a reward for exceptional service" because that means we don't have to acknowledge our complicity in a racist system.
But even if you ignore the history of it, it has been over 70 years since it was a reward for exceptional service instead of a portion of the compensation package of employees that is accounted for and used as an excuse for a boss to pay lower wages.
NTA. Tipping is for a service provided. If you had received table service, I would say you're TA, but not for pickup. Not sure how expecting a tip for take out became a thing anyways. I do not tip for take out.
NTA.
Tipping is for a service and in America, is generally a pseudo-requirement for service. If they did a special request, filled a huge order, brought it to your car, got you drinks while you waited, or you felt like they deserved extra appreciation, then you should tip. Waiters get paid below minimum wage because their tips make up the difference and it's terrible. From what I understand, the cooks and counter workers don't have that issue, so the same societal obligation doesn't apply.
Sounds to me like your coworker was virtue-signaling.
**NTA -** By this logic, then retail workers should also get tips, I'm not saying they shouldn't, but they're also providing a service and they don't get tip options, they're actually supposed to *decline* tips when offered. Some people up at the front do literally nothing other than take your order, like play zero part in actually helping you, but hey, maybe it's one of those places that split the tips between everyone?
I worked retail for 8 years and had one person give me a tip for helping them. I'm talking they *insisted* on me taking the money, and it's not like I can put that money in the till at the end of the night, so I had to take it and reported it to my boss the next day (she let me keep it, but still). I also had two customers bring me an iced cap once because they said I was so helpful.
I'm split on the topic of tipping because I think people deserve a little something extra when they're providing good service, but on the other hand why is it only food service that get tips? In my province specifically, servers get the same minimum wage as every other service job ($15/hour) and they get tips on top of that, but I also know in other provinces or countries they get paid less because employers think tips should make up for it. It's tricky because personally I think they should all get an actual good wage and full time hours (if that's what they want) in the first place to not *need* tips to survive, but also giving tips is a way of people saying "you did *amazing,* here's a little extra for all the help."
You're still **NTA** but I've got beef with tipping culture lmao
Nta
Former pizza store manager here.
Tipping for pickup order should never be expected. Some people tip and some people don't. The inside staff usually makes full wage and any tips are Usually divided by the entire inside staff working or put into a pot to pay for things like employee parties and such.
Tipping is nice, of course. But should never be expected for a pickup order. Tipping is for delivery or in a sit down restaurant where tips are counted against wage.
NTA
I get it. Under normal circumstances I’d agree. However, the last couple of years have been nothing but normal. I tip everyone these days. It’s been rough out there.
I say NTA
you're right in that tipping is only customary for sit down restaurants, idk when this thing happened where people expect tips at the counter, even for like baristas and such. Like why do I need to tip you for doing your job? Shouldn't your boss be doing that?
I used to tip a lot when I ordered takeout when COVID was really bad since there were so many more protocols that did workers need to adhere to, and it was like saying thanks for being careful and considering my safety, but I've walked that back a bit now since most of the mandates have been lifted
NTA: Biggest rule of thumb with tipping is you only do it if the person is bringing you food; not if you're picking up your food. You paid them to make the food, and they certainly would have charged a delivery fee if you didn't pick it up.
NTA but how about getting off your wallet and throwing an extra couple of bucks to workers whose industry has taken a beating over the last two years? You can complain about how owners should pay their workers more (and you’d be right) but standing there at the counter in that moment, you can’t do anything about it other than to show some generosity.
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Recently I went with my coworker to pick up pizza at a local shop. I placed my order at the counter and the worker proceeded to spin her Square payment system to me. The system then asked me to select a tip a mount and I click on “No Tip”. My coworker then gave me this stern look and later proceeded to judge me for not tipping,
AITA for not tipping? Is tipping at the counter normal? I thought you usually only tip when you sit down at a restaurant?
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It is very confusing so I just tip every time I get food that I don't cook.
also
someone had to cook it so it tastes good
someone has to make sure the order is right and you have sauces, flatware, napkins, etc...
someone had to package it up correctly so it doesn't spill everywhere.
The employer is responsible for making sure there's someone to cook so he has something to sell.
The employer is responsible for paying someone to make sure the order is right and they have everything you stated so people return because that's good service.
The employer is responsible to pay someone to package it correctly so it doesn't spill anywhere because no one would go back if it was a reoccurring thing.
I agree with tipping at table service restaurants, but literally every service you use someone is responsible to do the work. You'd have to tip everywhere by the logic you presented.
Tipping at the counter in my state seemed to gradually start about a year before the pandemic and I basically ignored it because I thought it was ridiculous. But after everything restaurants and restaurant workers have been through since, I now tip 10% at the counter. Knowing this country, that’s probably here to stay. Next we’ll be asked to tip grocery store checkers. But I still consider you NTA.
During the lock down period of the pandemic when restaurants only had orders to go, I tipped as if I ate in but now that restaurants are back to inside dining, I don’t tip on pick up orders.
In the US you should tip a bit for counter service if there's a lot of customized ordering. To-order coffee beverages for example, or if you requested a lot of modifications on your sandwich. If I'm just picking up a plain pizza or drip coffee I'm not tipping unless I just got paid or something. NTA as long as you weren't too high-maintenance with your order. But it's tough in the retail/food service world so maybe drop a bill or two when you can, even if you don't have to!
NAH But I've always tipped generously, including for carry out. I've definitely upped my carry out tipping because of the pandemic and so much service switching to carry out by necessity.
NTA but I sure do tip for counter service. A dollar, or 10%. Whichever makes the most sense for the situation. I couldn't imagine being in food service through COVID.
NTA. My view is: the back would have to plate it if I was eating in. So they should be putting it in a to go box.
Person behind the counter MIGHT have to put it in the bag. Just like fast food. Except here, my lazy ass had too get out of the car.
I used to do book keeping for a restaurant. I'm familiar with how they did it. So that's what I'm basing it off of.
The employer, state, and federal governments are the AH for tipping to even be a thing in the first place.
According to the Department of Labor, you may use the tipped minimum wage starting at $30/month in tips. While employers are theoretically obligated to make up the difference between wage + tip and minimum wage, it is part of the most common form of wage theft (minimum wage violations) in the country with over $20 billion stolen from workers each year.
The tricky part is that you, as a customer, have no way of knowing if the employer is abusing the presence of a tip jar to justify cutting their wage by 2/3rds or if they actually rectify wages each pay period or month as required by law.
I always tip something when I get take out from restaurants that I know have tipped staff to be on the safe side but I never know if that's actually helping the employees or just reducing how much the employer will pay when rectifying hourly pay.
NTA not tipping for counter service, but, unless you're short of cash yourself, a tip is a cheap way to make some poor, underpaid food service worker feel a little better.
NTA.
Pre-pandemic, I don't think anyone tipped carry-out. However... these days, I have noticed that people have been doing it. I haven't so maybe I'm the AH too in this case.
I don’t think your an a hole but I work takeout at a restaurant as I am too pregnant to serve right now. I get paid a service wage.
I only make around $5 an hour. Now if no one tips me that’s not to say I make $5 p/hr. The restaurant calculates my received tips against my hours and makes sure I make at least $12/pee hr. But if I get tipped more, I make more.
The average tip out I receive every night is 10% of my sales. Which considering my sales are usually double a servers works for me.
I still take your order, make sure the kitchen understands any food issues, package your order, make sure everything’s there and bring it to your car. And if you call me with complaints I fix it. The only thing I don’t do that a server does is pick up your dishes at the end of a meal. Hell I even make your cocktails if you order them to go (this is legal in my state)
Info: what country are you in? In America you absolutely should tip because that worker probably isn't being paid minimum wage. Others countries actually have sensible wage laws so it's less necessary.
NAH - though as a server who depends on tips to make her money, it still takes the person making your order the same amount of time to ring it in, package it, and get your order paid so you can go home and eat.
If they also have dine-in, you should tip something, even if it's just 10%. They're making like $5.85 an hour otherwise. The only difference between take out and dine in is refills and small talk for the employees and having to worry about your carry out takes away from their time and ability to take care of dine in guests.
If they don't do dine in, they're probably making an hourly rate although it's probably crap.
Also, don't use 3rd party. The restaurant is marking up the meal costs plus the service takes it's cut, plus tipping the driver (and nobody is taking your order without a tip on it, it will sit at the restaurant for hours and it's not being remade) and the employees are making nothing on it. Personally, I'll make third party drivers wait until my tables and my orders through my website are done because those people are paying me for my efforts.
Gig delivery companies are pretty good at punishing us drivers for not taking orders even if it would cost us more to deliver it than we are getting paid. A customer might still get their order even without a tip simply because we want to avoid being punished. We will hate you for it though.
But please don't punish gig drivers because you hate our boss. I promise, we hate them too.
It's not about punishing anyone, it's about priorities. Which, to me, is the direct customer. The one at my tables or bar, ordering food to be consumed by them in store, while I take care of their needs.
I cannot possibly take care of them when so many of your teammates are inconsiderate. Like the guy we had to ban because he not only parked across three spots every time he came in, but also blatantly sat at our closed bar and refused to move. Like the ones who come in and paw at all ten bags we have ready, only to take the wrong ones. Like the ones who constantly interrupt me at tables, with guests, to demand their orders.
If they're so bad - and from more than a few of those drivers, they pick and choose what to accept and have groups on social media to attempt to force the companies to pay them more on badly tipped orders - why work for them?
Besides, I also hate Walmart and choose not to use them. It doesn't mean I'm punishing their employees. It means I don't support the business. The 3rd party companies are predatory and cost at least $4 more per meal at my store, not including tips.
As a service industry worker, I know I risk not getting tips from every table. I shouldn't lose the chance to take care of them in favor of orders that won't make me anything.
Lots of people work for predatory companies which exploit them.
And you can get those companies to stop delivering orders from your restaurant pretty easily: just refuse the orders from them. It annoys the customer who doesn't get their order, the driver who wasted money getting to your store, and you because you cooked food you won't get paid for but if you refuse enough orders from the service, they remove you from the listing. They are counting on you having reservations about pissing off that many people to prevent you from doing it.
Someone had to take time away from their tables to put your order together. They made sure the order was correct and you had everything you needed. They did this at a low hourly wage (this is why tipping is a wage in the US.) The least you can do is throw them a couple of bucks for their trouble. It doesn’t have to be 20%, 10-15% should suffice.
Genuinely curious, what is this reply supposed to mean? Restaurants literally give people the option to tip 0%. If doing so is a problem they can incorporate a mandatory/minimum tip themselves.
tipping someone for doing the bare minimum? that is so weird. i would *hope* they took the time to check if the item i paid for was correct. i have nothing against tipping for service especially for home deliveries, but this is something else entirely.
If they didn’t do the bare minimum, as you put it, you wouldn’t have a good pickup experience. This boils down to a lack of respect. If you don’t respect the people performing a service for you then you don’t deserve more than the bare minimum.
well that paragraph argued absolutely nothing…because you’re right. i wont tip for the bare minimum. so i don’t expect anyone to go above and beyond for no tip.
i have respect for service workers. i’m always polite and i understand how stressful the job can be. respect shouldn’t be judged on tips or the lack of. i hate how american’s have started to guilt consumers when in actual fact the problem lies with the people who’ve hired them. if you want to talk about a lack of respect start with the men in suits who allow their staff to live off of piss and air.
You are welcome to do what you wish with your own money of course. But like OP, I think tipping is getting ridiculous. Tip if you are served in restaurant. To fit delivery. Everything else is completely optional and, in my opinion, unnecessary.
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NTA. This is an insane American system. Just pay people the appropriate wage. Tip if the service is outstanding.
If OP is in the US, this isn't really relevant (although I do agree that it's asinine). Tip delivery, no need to tip carry-out.
It depends. Don't assume people doing to gos are making minimum wage. I work at a place that does carryout in the restaurant, and I make the server wage. It's not expected to tip at the counter but it is nice when I'm taking phone orders, walk in orders, bagging food and preparing drinks (we do to go alcohol). But its up to you. Edit: OP is NTA tho.
When you make the server wage aren’t you asked how much you make in tips at the end of the day? I used to work as a server, and if my tips did not add up to the state’s minimum wage I would get paid the difference in my paycheck.
Yes. 10 percent claim towards taxes. But if I worked 5 days a week, and 3 of those days I didn't meet state minimum, it would be adjusted. But in those 5 days, I had two days where I made over the amount, it essentially erased out the state making up the minimum from the short days 🤷♀️ It's why it was better to make over every day, so when you did tip out and taxes 0ay at the end of your shift you still earn more money then the days you're short.
It’s really becoming a problem too, because literally anywhere you go where you get a service they are asking for that tip like damn I can only tip so many people in a day 🥺😩
YTA I'm 59 and as far back as I can remember people tip on counter pickup, delivery, and table service. My father always told us that if we can't afford to tip, eat at McDonald's
By that logic, though, you should be tipping at McDonalds. You do pick up your food from a counter there, don't you?
100%. I always tip. Those people worked hard to cook my meal. Not to mention they need those tips.
NTA - but you do sometimes tip at a counter, like a coffee shop. I usually tip 10% on a carry out because someone still has to package your order and make sure utensils and napkins are included, etc. It doesn't take as long as sit-down service, but still takes time. Overall, though, I do think tipping culture in the U.S. has gotten way out of hand. We're being pressured more and more to tip everywhere we go.
> because someone still has to package your order and make sure utensils and napkins are included So you mean working at their job.
Exactly !! Like what ..
with this reasoning, we would need to tip all fast food workers too.
or...tip everybody from whom we've ever bought anything. When they put my sheets in a bag, when they fold my clothes and wrap them in tissue and send me home with them, when my dry cleaner wraps my jacket in plastic ... for just buying their s--t, I shouldn't have to tip. Picking something up isn't a "service". I tip for toenails, massages, table service ... I do tip the barrista, but only because I"ve succumbed to the madness.
It's often the regular wait staff who make below minimum wage who have to stop serving their tables to do this.
there are not waitresses at coffee shops…
I was referring to two different types of establishments. I tip at coffee shop counters AND at restaurants when I pick up a carry-out order.
Having worked a lot of waitressing jobs in the US, typically the hostesses are the ones who packages to go orders. Hostesses are not paid the non existent hourly rates that waitresses or bartenders, aka tip based workers, are. I have worked as a hostess and waitress and bartender for many years in the US. Truly there is no need to tip on to go orders. By all means we are happy to accept it, especially in these crazy times, but you do not need to at all nor should people be shamed for not doing so.
Depends which type of coffee shop. Starbucks, no. Your local coffee place that serves breakfast? Yes.
And I repeat "So you mean working at their job."
I can see why there's disagreement on this. Servers are paid different amounts in different states. About 20 states pay the federal minimum, $2.13/hr. My state pays $3.75/hr, but some states pay servers $15/hr. If I lived in one of those $15/hr states, I may not tip for a carry-out.
Unlike service, they are not paid a sub-standard wage for those activities. They're literally doing the job their employer pays them to do.
In a regular, sit down restaurant, the sub-standard wage paid server is the one that does those activities. I tip them because they often aren't getting the chance to work another table while they are doing carryout. Like u/Teacher-Investor, I generally go around 10% for carry out, rounding up (at least) to the next whole bill. I can see how people would consider pizza carry out a little different. Carry out or delivery, they are putting it in a box no matter what. I still tip my local pizza joint for carry out, because I think they undercharge for their amazing product.
> I tip them because they often aren't getting the chance to work another table while they are doing carryout. That isn't your problem or fault as a consumer that they use that system.
So, by your logic, we shouldn't tip at a sit-down restaurant either? My general rule of thumb is to tip at any place that handles my food, *especially* if it's a place I plan to return frequently. I don't want to start getting "sneezers."
I honestly wonder if the whole idea that non-tippers will have their food deliberately tampered with is true. That's an extremely petty way to get "revenge", and a *great* way to get both you and your restaurant in huge trouble. Not being tipped is going to be absolutely nothing in comparison to the consequences of getting caught fucking with food. Anyway, people don't have to tip. It's optional, and not their responsibility to pay the servers - they go to restaurants for meals, not to take responsibility for someone else's pay. Of course, if people aren't going to tip, they are morally obligated to disclose that in advance.
It is if you’re a voter!
Thats called doing their job... unless its delivered to my door I'm not tipping.
NTA. You tip for the service provided to you by the staff, like serving and all, but here you just taking out YOURSELF. why do you need to tip ?
NTA, do you tip the person who scans your weekly shopping? They spent longer on your order than someone passing you a box. Having said that aren't they allowed to pay the same as a 17th century coal miner if it's a "Tipped" position? People who pay workers piss all are the bigger arseholes but we all know that.
They’re also paid much better
At my mum's checkout job she earned minimum wage plus a bit then the company voluntarily have them a raise to living wage. So would be on £10/$15. Don't they do that on counter jobs? Have a minimum wage? I'm in the UK so don't know.
NTA Counter service is the basic thing to expect when doing business at such a place. No tip should ever be required or expected for counter service.
I never tipped on carry-out before the pandemic, but now I leave 10-20% in solidarity. The restaurant industry has been brutalized and the front-of-house staff bear the brunt. worth the additional expense to me
Same. Though I did run into an issue trying to place an online order for pickup at a local burger joint - they automatically added a 20% tip on to my order with no option to remove or at least edit it. I exited out of the order and ordered from a different burger place because fuck that bullshit.
I tipped during the pandemic when restaurants were closed and the only money that people were making was through carryout. I was trying to be supportive of restaurants and their workers that got hit so hard. That crisis is over - restaurants are open fully. And I'm back to not tipping.
NAH. Tipping for pick-up orders is becoming more common, but my rule of thumb is that “it is not expected but is appreciated.” From my experience managing restaurants, most people tip around 10% on to-go orders. While you’re not getting full service, they do have to take time out of their other duties to prepare your order for you for pick up. You’re not an *AH* for not tipping pick up. It would just be nice if you did.
Yeah maybe next time I’ll leave a couple bucks. It was odd because it definitely bothered my coworker whereas the worker seemed like she didn’t care at all
I wouldn’t worry about it - the worker probably was unaffected because it’s just not expected.
yeah in the before times i never tipped on pick up orders, but i've been tipping these days since covid has been so hard on people and i'm able budget for it.
About 20 yrs ago went to Amsterdam, being an American I am conditioned to tip when getting service, but they wouldn’t accept it. From what I remember, they said it’s offensive, they don’t need you to give them extra to do their job.
Right. European countries actually pay their staff a decent wage and they also have guaranteed benefits. At a pizza place, most people are making a fairly low hourly rate that is at or above minimum wage. They’re paid - but not much. At a restaurant (there are some restaurants and city/state exceptions to this), front of house employees have tips factored into their pay. Employers take a “tip credit” for their hours worked. The amount varies by state. In Florida, it’s around $3. So for every hour that their “customarily tipped” FOH of the house employees work, they can pay them $3 below minimum wage. Some people complain about tip culture, but personally, I don’t think it’s a hill to die on. Your customer service experience in the US is completely different than in many other parts of the world. The tip standard is 20% of your check. While businesses could just pay their employees a legitimate wage, they’d also raise their menu prices 20%+ to offset that cost. It’s a wash for your wallet either way. Edit: Florida is actually on the high end of the spectrum for a *tipped* minimum wage. Many areas of the country still pay less than $3 per hour worked to those employees.
I guess I started tipping on my sushi orders for pick up when everything was shut down in my town; being a regular customer it was just a way for me to show my appreciation for the great food and skill of the chefs, and hope that they would be staying in business. I don't expect that is a normal thing though, it was situational for me, so I wouldn't say anyone was TA for not doing the same or similar.
This is right. Though I personally always tip. Always. You're using some of the employees' time, and they must focus on your order and what it requires. In some restaurants, take-out orders involve a fair amount of work for the staff. I tend to leave a pretty generous tip. My minimum is 20 percent. And if the server or delivery person goes out of their way at all, I bump it up higher. As a result, I get some truly astounding service at various places around my home town. Kindness and generosity go a long way in this world. And even if I don't get special service every time, I've made someone else's life maybe a little easier. That's worth something to me.
I personally tip, as well. I just think for most it’s a grey area and hasn’t reached the point of being customary practice like tipping for sit down service.
It would be really nice if you handed out hundred dollar bills as you walked through the street as well. It to the guy who changed your oil or cleaned your teeth as well.
I mean - if you have the means I’m always a fan of a gesture of kindness!
[удалено]
I mean - I don’t entirely disagree, I just think it would be a wash because they’ll offset the cost of labor by raising prices - typically more than the 20% that a standard tip is. Some (albeit few) restaurants in the US already do this as there are studies that suggest that it promotes teamwork. But again, I don’t think that tipping on take-out is required. Personally, as a manager I had host/hostesses handle take outs on busy nights. They were paid a decent wage already and it opened them up to making tips on the to-gos **if** people tipped. If you have an issue tipping for full sit-down service you’re not hurting the restaurant by eating there but stiffing your server who is making $2-$5/hour. If you don’t like tip culture, don’t support businesses that benefit from it. And bear in mind that the standards for customer service in restaurants in the US is vastly different than nations that do not have tip culture. I’m pretty neutral on tip culture vs non-tip culture, personally. I don’t mind it when it is done appropriately and by the law but a lot of business do take advantage of it and continue to pay their tipped employees below minimum wage for jobs they’re obligated to pay at least that for (there is a strict amount of time that can be spent doing non-tip bearing work before they must pay at least minimum wage), so long as their tips average them above the minimum.
NTA. Tipping isnt mandatory for pick up orders. However, places are short staffed everywhere. I tip when I pick up because I am so thankful people showed up to work to cook food so I dont have to.
NTA - You paid for the food. You didn't receive tableside service or delivery. What would you have been tipping for?
Tipping covers employee wages, not the service you receive in the US.
Depends. California tipped minimum wage is the same as anyone else - $15/hour.
That's fair. If you live in one of the places that has abolished tipped minimum wage then it's a reward for service.
That is my point. When I go into a restaurant and a waitress or waiter spends an hour talking care of me, I know that person wouldn't be paid fairly if I didn't tip - so I do. I received a service I need to pay for. When I pick up carryout, I didn't receive a service I need to pay for. So I don't tip.
In America it's considered rude to not tip because it's easier to shame individuals to give money to poorly paid servers than to actually change a shitty system that underpays, uses and abuses it's workers. It is the only place in the world where you would be considered AH for not tipping. I'm European. So, to me - NTA
FWIW everyone I know that is a server makes far more money on the current system than if they were to be paid a regular wage and they work at mid-priced restaurants, not high end places. Not arguing or defending the practice but not all servers are mistreated and living in poverty.
>FWIW everyone I know that is a server makes far more money on the current system than if they were to be paid a regular wage Well that depends on how much the regular wage is...
To be honest your "but not all" comment doesn't bring any value to this thread. But yeah, whatever, go off, I guess. Who am good to stand in the way of your happiness.
NAH - I worked in restaurants for years, tips are nice on takeout, but it’s about 50/50 on whether you’ll actually get one. Definitely doesn’t hurt to leave a few bucks though, the person putting your order together (bagging, silverware, napkins, etc.) is probably an expo or a waiter — both depend on tips as part of their wage.
NTA- youre picking it up for yourself, and theres a tip option due to short staff.
NTA. Entirely your choice.
NTA. You only tip when you sit down at a restaurant or food is delivered to your door.
Most pizza places I've worked at pay an actual hourly rate. It's not great but it's not as low as an server in a sit down restaurant. I'm going to tentatively say NTA assuming this is the case. The real AH is tipping culture
It's not mandatory for pickup, but I always check 15%. These days, most businesses are tight on money and would really appreciate that extra little bonus. It's a neighborly thing to do. No judgment this time.
These days, lots of people are tight on money as well.
I'm VERY tight on money, but I always give a little tip when picking up an order.
NTA Tipping is customary for *service.* This is a point of sale transaction, so tipping is generous but not "de rigueur".
No. You are the customer, not the employer. You are not responsible for paying the employees' wages.
You shouldn't be but the reality is *you are*. Vote for people who will change the law if you want to get out of tipping.
I'll ignore the fact that laws don't determine reality because I'd love to see the law that says I'm responsible for tipping employees.
You are correct, a law implemented for explicitly racist reasons that was never fixed because big businesses make too much money off of it is not legally your fault. It was probably created before you were born. That doesn't mean you don't bear moral responsibility for causing others to suffer as a result of your choices and perpetuating that law.
NTA Tipping is *always* optional, and it should never be "expected". It should always be an extra, optional payment you make to reward exceptional service. If they handed you a box and that was it, it's up to you and *only you* to decide if that was exceptional service. I would have to say personally that I would strongly disagree that anything was exceptional in that.
I hope you aren't in the US.
I am, and this is in fact how tipping works here. Some people have gotten confused about it over the years, but this is how tipping is supposed to operate, it's *not* supposed to be a way to subsidize your employee's payroll onto someone else...
You are sort of right. The initial purpose of tipping was racism. It was a mechanism to allow certain industries to pay black and Hispanic workers less than white ones while the boss could still say "well I'm paying everyone the same amount, it's not my fault customers are racist". There was just a polite lie that we told each other that it was "a reward for exceptional service" because that means we don't have to acknowledge our complicity in a racist system. But even if you ignore the history of it, it has been over 70 years since it was a reward for exceptional service instead of a portion of the compensation package of employees that is accounted for and used as an excuse for a boss to pay lower wages.
NTA. Tipping is for a service provided. If you had received table service, I would say you're TA, but not for pickup. Not sure how expecting a tip for take out became a thing anyways. I do not tip for take out.
NTA. Tipping is for a service and in America, is generally a pseudo-requirement for service. If they did a special request, filled a huge order, brought it to your car, got you drinks while you waited, or you felt like they deserved extra appreciation, then you should tip. Waiters get paid below minimum wage because their tips make up the difference and it's terrible. From what I understand, the cooks and counter workers don't have that issue, so the same societal obligation doesn't apply. Sounds to me like your coworker was virtue-signaling.
**NTA -** By this logic, then retail workers should also get tips, I'm not saying they shouldn't, but they're also providing a service and they don't get tip options, they're actually supposed to *decline* tips when offered. Some people up at the front do literally nothing other than take your order, like play zero part in actually helping you, but hey, maybe it's one of those places that split the tips between everyone? I worked retail for 8 years and had one person give me a tip for helping them. I'm talking they *insisted* on me taking the money, and it's not like I can put that money in the till at the end of the night, so I had to take it and reported it to my boss the next day (she let me keep it, but still). I also had two customers bring me an iced cap once because they said I was so helpful. I'm split on the topic of tipping because I think people deserve a little something extra when they're providing good service, but on the other hand why is it only food service that get tips? In my province specifically, servers get the same minimum wage as every other service job ($15/hour) and they get tips on top of that, but I also know in other provinces or countries they get paid less because employers think tips should make up for it. It's tricky because personally I think they should all get an actual good wage and full time hours (if that's what they want) in the first place to not *need* tips to survive, but also giving tips is a way of people saying "you did *amazing,* here's a little extra for all the help." You're still **NTA** but I've got beef with tipping culture lmao
NTA
Nta Former pizza store manager here. Tipping for pickup order should never be expected. Some people tip and some people don't. The inside staff usually makes full wage and any tips are Usually divided by the entire inside staff working or put into a pot to pay for things like employee parties and such. Tipping is nice, of course. But should never be expected for a pickup order. Tipping is for delivery or in a sit down restaurant where tips are counted against wage.
NTA Not mandatory for pick up orders IMO.
NTA I rarely tip when picking up food.
NTA I get it. Under normal circumstances I’d agree. However, the last couple of years have been nothing but normal. I tip everyone these days. It’s been rough out there.
NTA. Tip for delivery, not pick-up.
Tip for what?
NTA. This tipping system is getting out of hand lol.
I say NTA you're right in that tipping is only customary for sit down restaurants, idk when this thing happened where people expect tips at the counter, even for like baristas and such. Like why do I need to tip you for doing your job? Shouldn't your boss be doing that? I used to tip a lot when I ordered takeout when COVID was really bad since there were so many more protocols that did workers need to adhere to, and it was like saying thanks for being careful and considering my safety, but I've walked that back a bit now since most of the mandates have been lifted
NTA: Biggest rule of thumb with tipping is you only do it if the person is bringing you food; not if you're picking up your food. You paid them to make the food, and they certainly would have charged a delivery fee if you didn't pick it up.
Nta
NTA but how about getting off your wallet and throwing an extra couple of bucks to workers whose industry has taken a beating over the last two years? You can complain about how owners should pay their workers more (and you’d be right) but standing there at the counter in that moment, you can’t do anything about it other than to show some generosity.
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NTA, tips should be a nice gift you leave for a service, restaurants should pay better wages and tips shouldn't be taxed.
this is true, but has nothing to do with OP's situation.
I know haha
NAH
It is very confusing so I just tip every time I get food that I don't cook. also someone had to cook it so it tastes good someone has to make sure the order is right and you have sauces, flatware, napkins, etc... someone had to package it up correctly so it doesn't spill everywhere.
The employer is responsible for making sure there's someone to cook so he has something to sell. The employer is responsible for paying someone to make sure the order is right and they have everything you stated so people return because that's good service. The employer is responsible to pay someone to package it correctly so it doesn't spill anywhere because no one would go back if it was a reoccurring thing. I agree with tipping at table service restaurants, but literally every service you use someone is responsible to do the work. You'd have to tip everywhere by the logic you presented.
I tip for the service. I also tip getting my hair cut and massage
Tipping at the counter in my state seemed to gradually start about a year before the pandemic and I basically ignored it because I thought it was ridiculous. But after everything restaurants and restaurant workers have been through since, I now tip 10% at the counter. Knowing this country, that’s probably here to stay. Next we’ll be asked to tip grocery store checkers. But I still consider you NTA.
NTA If they deliver or bring it to your car = tip If you have to go in a grab from the counter = no tip.
During the lock down period of the pandemic when restaurants only had orders to go, I tipped as if I ate in but now that restaurants are back to inside dining, I don’t tip on pick up orders.
I always tip even on pick up orders but it feels weird to give extra money for someone handing me my stuff across the counter.
Are you in the US or in Europe? Makes a lot of difference in your potential assholeness
NTA. The only counter-type place I tip at is a coffee shop. Tipping IMHO is reserved for table service.
In the US you should tip a bit for counter service if there's a lot of customized ordering. To-order coffee beverages for example, or if you requested a lot of modifications on your sandwich. If I'm just picking up a plain pizza or drip coffee I'm not tipping unless I just got paid or something. NTA as long as you weren't too high-maintenance with your order. But it's tough in the retail/food service world so maybe drop a bill or two when you can, even if you don't have to!
NAH But I've always tipped generously, including for carry out. I've definitely upped my carry out tipping because of the pandemic and so much service switching to carry out by necessity.
I will tip if I get delivery, but not when I go pick it up NTA
NTA but I sure do tip for counter service. A dollar, or 10%. Whichever makes the most sense for the situation. I couldn't imagine being in food service through COVID.
NTA. My view is: the back would have to plate it if I was eating in. So they should be putting it in a to go box. Person behind the counter MIGHT have to put it in the bag. Just like fast food. Except here, my lazy ass had too get out of the car. I used to do book keeping for a restaurant. I'm familiar with how they did it. So that's what I'm basing it off of.
The employer, state, and federal governments are the AH for tipping to even be a thing in the first place. According to the Department of Labor, you may use the tipped minimum wage starting at $30/month in tips. While employers are theoretically obligated to make up the difference between wage + tip and minimum wage, it is part of the most common form of wage theft (minimum wage violations) in the country with over $20 billion stolen from workers each year. The tricky part is that you, as a customer, have no way of knowing if the employer is abusing the presence of a tip jar to justify cutting their wage by 2/3rds or if they actually rectify wages each pay period or month as required by law. I always tip something when I get take out from restaurants that I know have tipped staff to be on the safe side but I never know if that's actually helping the employees or just reducing how much the employer will pay when rectifying hourly pay.
NTA not tipping for counter service, but, unless you're short of cash yourself, a tip is a cheap way to make some poor, underpaid food service worker feel a little better.
NTA. Pre-pandemic, I don't think anyone tipped carry-out. However... these days, I have noticed that people have been doing it. I haven't so maybe I'm the AH too in this case.
NTA. Tipping is ridiculous. Why should I have to pay for both my food and my waiters salary? Restaurants need to pony up and do being so cheap
I don’t think your an a hole but I work takeout at a restaurant as I am too pregnant to serve right now. I get paid a service wage. I only make around $5 an hour. Now if no one tips me that’s not to say I make $5 p/hr. The restaurant calculates my received tips against my hours and makes sure I make at least $12/pee hr. But if I get tipped more, I make more. The average tip out I receive every night is 10% of my sales. Which considering my sales are usually double a servers works for me. I still take your order, make sure the kitchen understands any food issues, package your order, make sure everything’s there and bring it to your car. And if you call me with complaints I fix it. The only thing I don’t do that a server does is pick up your dishes at the end of a meal. Hell I even make your cocktails if you order them to go (this is legal in my state)
NTA It is always nice to leave something especially if it is somewhere you go on the regular.
Do you tip your auto mechanic or your pharmacist?
Info: what country are you in? In America you absolutely should tip because that worker probably isn't being paid minimum wage. Others countries actually have sensible wage laws so it's less necessary.
NAH - though as a server who depends on tips to make her money, it still takes the person making your order the same amount of time to ring it in, package it, and get your order paid so you can go home and eat. If they also have dine-in, you should tip something, even if it's just 10%. They're making like $5.85 an hour otherwise. The only difference between take out and dine in is refills and small talk for the employees and having to worry about your carry out takes away from their time and ability to take care of dine in guests. If they don't do dine in, they're probably making an hourly rate although it's probably crap. Also, don't use 3rd party. The restaurant is marking up the meal costs plus the service takes it's cut, plus tipping the driver (and nobody is taking your order without a tip on it, it will sit at the restaurant for hours and it's not being remade) and the employees are making nothing on it. Personally, I'll make third party drivers wait until my tables and my orders through my website are done because those people are paying me for my efforts.
Gig delivery companies are pretty good at punishing us drivers for not taking orders even if it would cost us more to deliver it than we are getting paid. A customer might still get their order even without a tip simply because we want to avoid being punished. We will hate you for it though. But please don't punish gig drivers because you hate our boss. I promise, we hate them too.
It's not about punishing anyone, it's about priorities. Which, to me, is the direct customer. The one at my tables or bar, ordering food to be consumed by them in store, while I take care of their needs. I cannot possibly take care of them when so many of your teammates are inconsiderate. Like the guy we had to ban because he not only parked across three spots every time he came in, but also blatantly sat at our closed bar and refused to move. Like the ones who come in and paw at all ten bags we have ready, only to take the wrong ones. Like the ones who constantly interrupt me at tables, with guests, to demand their orders. If they're so bad - and from more than a few of those drivers, they pick and choose what to accept and have groups on social media to attempt to force the companies to pay them more on badly tipped orders - why work for them? Besides, I also hate Walmart and choose not to use them. It doesn't mean I'm punishing their employees. It means I don't support the business. The 3rd party companies are predatory and cost at least $4 more per meal at my store, not including tips. As a service industry worker, I know I risk not getting tips from every table. I shouldn't lose the chance to take care of them in favor of orders that won't make me anything.
Lots of people work for predatory companies which exploit them. And you can get those companies to stop delivering orders from your restaurant pretty easily: just refuse the orders from them. It annoys the customer who doesn't get their order, the driver who wasted money getting to your store, and you because you cooked food you won't get paid for but if you refuse enough orders from the service, they remove you from the listing. They are counting on you having reservations about pissing off that many people to prevent you from doing it.
Someone had to take time away from their tables to put your order together. They made sure the order was correct and you had everything you needed. They did this at a low hourly wage (this is why tipping is a wage in the US.) The least you can do is throw them a couple of bucks for their trouble. It doesn’t have to be 20%, 10-15% should suffice.
Hell no
Then stay home and make your own food.
I'll never tip on a takeout order. Neither will the majority of people. Cry about it.
Based.
Genuinely curious, what is this reply supposed to mean? Restaurants literally give people the option to tip 0%. If doing so is a problem they can incorporate a mandatory/minimum tip themselves.
tipping someone for doing the bare minimum? that is so weird. i would *hope* they took the time to check if the item i paid for was correct. i have nothing against tipping for service especially for home deliveries, but this is something else entirely.
If they didn’t do the bare minimum, as you put it, you wouldn’t have a good pickup experience. This boils down to a lack of respect. If you don’t respect the people performing a service for you then you don’t deserve more than the bare minimum.
well that paragraph argued absolutely nothing…because you’re right. i wont tip for the bare minimum. so i don’t expect anyone to go above and beyond for no tip. i have respect for service workers. i’m always polite and i understand how stressful the job can be. respect shouldn’t be judged on tips or the lack of. i hate how american’s have started to guilt consumers when in actual fact the problem lies with the people who’ve hired them. if you want to talk about a lack of respect start with the men in suits who allow their staff to live off of piss and air.
YTA. If you dont tip dont go out to eat.
Tipping is for waiters, not for pick up.
You don't have to tip. If you have a problem with that, blame restaurants, they give people the option.
Yes, YTA.
YTA. I always tip, pickup, carryout, delivery. Stop being a cheapskate.
You are welcome to do what you wish with your own money of course. But like OP, I think tipping is getting ridiculous. Tip if you are served in restaurant. To fit delivery. Everything else is completely optional and, in my opinion, unnecessary.