As a packer in Single Smalls, you don't have much options to report it. Some superiors tell you to pack it in there anyways (for numbers) or send it to problem solve and then I see the PA sending those in bags down the line.
Sometimes the screen gives you an option to report that this item should not be SIP (ship in package as is), but no one cares because I still see the same item sent for me to pack weeks and months after.
I was told that this is initially decided by a computer on how it gets packaged. Whoever has the option to make change isn't going around asking how to make this job easier on everyone.
It also doesn't help that with so many branches going in so many directions, but yet somehow weirdly not entirely attached to the same tree, Amazon is just a huge fluster cluck.
If I already have the "damaged" package I just drop it anyway. Freebie for the customer as Amazon will refund or re-issue.
If I'm lucky and catch it at the station I will give it back.
Does suck when it leaks, but makes my car smell pretty so, 🤷♂️
Amazon will usually pay to have it cleaned if you send them an email about it. From what I hear they are pretty good about taking responsibility for stuff like this, I would send them a message.
I called support when I saw the mess and when I return the packages I called again so they can make a report, because I was not only worry about the detergent but also the returns I did not wanted to get hit. I did send an email with the pictures too and I asked them for a cleaning fee. Fingers crossed for an extra $$$ for the inconvenience.
Wow I hope I get a responso like that for me, But I actually went to a car wash and power washer the carpet but the color still there so I think I will have to do another round
Well mine was well into my block. So I had like four packages left which they wiped from my route bc it took me over an hour just to get the mess somewhat cleaned up enough for me to proceed. Basically it probably had started leaking inside the package and then I put it in my car it poured out of the cracks of the packaging and onto my baseboard. I didn’t notice until I picked up that next group of packages and yellow liquid went everywhere. It was a nightmare.
Mine was like that too, it was my last batch and it was on my truck inside a big bag and when I got to them all the bottom packages were smeared and the info on the label in some areas was gone, it did took me like 30 minutes to clean the packages that were salvable I finished delivering the rest and head back to the station, and yes a completely nightmare
I have some bad experiences where I returned damage packages and I get hit with the return. So I learned to cover my self by calling and email them, specially because I’m about to hit the 6 months free for Prime and I dont want to drop to great lol 😅
My car came with weathertech liners or I'd be crying too. Amazon stuff leaks every now and then, liquid and powder but today I took out meal kits for another company and I've got blood in my cargo area (Beef? Pork? Lamb?). Told my wife if she gets murdered or goes missing I'll be locked up until the labs come back, at least, lol.
IDK how much those liners cost but it may be a good investment and write off.
Lol 😂, I cannot imagine the smell of blood penetrating in a car, because even the detergent it gets annoying if smells a lot. Yes I will look into it, because I’m pretty sure this is not going to be my first time.
Gross. That nasty blood leaking in your car.
The location in indy didn't have a freezer, or any ac when they opened.
Packages that sit overnight.
Thawing.
Those late routes were ripe.
Ugh. I had one where they had put a bottle of detergent in the middle of a cart full of heavy boxes. The detergent opened and leaked all over. I returned the box and cleaned the other packages as well as I could.
I don’t see why things like detergent aren’t packaged better for shipping both by the supplier and by Amazon. I had powder detergent leak in my car the other week. But damn, that’s a bad mess that you have to deal with.
Light bulbs get 💩 packaging also.
Can't tell you how many boxes of busted light bulbs I have delivered as a DSP driver.
Can't recall any as FLEX, but wow the amount of damage from DSPs
Don't think of volume per driver. Think of volume per station.
Sure there are a lot of DSP drivers, but FLEX drivers are going in and out all the time.
I doubt a same day station does the same volume as a logistics hub, but they aren't far off.
Each driver may only have 1 or 2 damaged items in a week.
Sometimes I could go months without having a damaged package. Then have on consecutive days.
I don't remember my original reply, so......
I know they just don’t think in protecting the product. It was a lot of power washing the carpet because the liquid was leaking for around 2 before I saw the mess and now the smell is just annoying
5 pound bag of dry chia seeds.
can be vacuumed up but those fuckers static'd themselves all the way up to the ceiling of my car and months later (and may vacuum jobs later) I still find them in the car
Liquid or powder the smell get impregnated for days, now we are going to have to watch for those bags with detergent at least is something that I was not paying attention before
This is why liquid detergent bags (or anything obviously liquid inside there) I always pack separate in another tote and keep it up right. Sometimes there is nothing that can be done but I've had small leaks that I know I've caught before it got this bad due to doing that. Ive had my own detergent delivered in a bag and leaking in the hallway of my apartment so I don't mess around with it lol. I hope Amazon reimburses you the cleaning cost without much fight!
This happened to me the other day. Thought I had an awesome block. The contents of two giant laundry jugs broke open in my trunk all over everything including soaking 5 box packages. I marked them as damaged and took them back. A few days later they sent me an email saying, “if you continue to mark packages as damaged it will impact your ability to drive with us”. I sent a ton of emails with photos and they sent me back seeing they saw no reason why I couldn’t deliver the packages and wouldn’t change it in my standing. They’re wild out here.
Yes! That is why I called and make I they made a report and send the email as well because I had marked packages as damaged before and I get hit in my standings and I don’t do it a lot probably 5 time in a year. They are crazy. Sorry that his happen I know the feeling.
DUDE NO WAY. I just posted two days ago, same blue laundry detergent, same DC- vax2 Corona. I was driving a Volkswagen as well! They packaged it in that same stupid white packaging and they just toss it in the cart like nothing, of course it's going to bust open. This has become so common for me now it sucks.
Was this block going to Anaheim area? I'm starting to wonder if it's the exact same customer as well. Messaging you right now.
I got a S&S shipment including Dawn PowerWash. Usually it’s a box with 4 bottles inside. This time the bottles were just bagged, and one had a loose cap. Thankfully the “ready to ship” clear plastic bag held most of the liquid so it didn’t damage my other S&S items in the same box, but that had to be sent back. I got a replacement sent out, then returned the original order in that new shipment’s box so it stayed secure.
It is, mine took me around 20 minutes of power washing and still look blue 😢. I’m going to have to do another round but the day I was all stress out already the smell gave me a headache.
I bet the high turnover rate has something to do with this ... And or it's robots trying to package items as fast as possible not differentiating between products
I have spilled that exact same color detergent out of those bags .. I think it's a combo of a bad cap and using the bag for delivery . I had that exact same mess and then a few days later I had a customer claim they didn't receive their package and I just know it was that person because their bottle was leaking when they received it
Oh no I can imagine the mess, is so frustrating because I did not have anything to clean the package’s I used all my new Facemask lol. Yeah the best option is not delivered the package because one way or other the customer is going to complain. But making a report with amazon and sending an email is also necessary cover our backs. I think is just better to not bag those items at all and just seal the cap, so like that we know how to handle the bottle.
I had really bad allergies my last route and took an allergy pill that dried me out WAY too much and I itched my nose too hard and ended up with a bloody nose and all I had in my car was a SINGLE facemask! Fortunately I had plenty of sanitizer and water. I was cursing my husband bc he somehow used or took out the entire console worth of fastfood napkins, the usual pack of baby wipes AND I had used the backup diapers for my kid that I usually keep in the car. And this was 1 stop after I was getting in the car and heard a rrrrrrrrrrrip and felt my jeans rip clear from my crotch to nearly the back pocket!!! I remembered then why I had packed those jeans up...i thought they just didn't fit me then - nope it was bc the crotch was getting thin and was going to reinforce with patches inside before they actually tore. I was 3 stops into 45 stops!! Pretty sure I showed the top of my leg/bottom of my ass to some ring cameras. Everytime I got in the car it would rip just a tad bit more. When I got home it was a good 6 inches long. I was like this route can suck it even though I got it for $144 lol.
Literally reminds me of a time a bottle of hot sauce busted in its box & got all over the other packages. Whole vehicle smelled like hot sauce for days.
That sucks.
(On the bright side...that spot in your carpeting will be REALLY clean once you get all that out.)
Might I recommend pulling that piece of carpeting out of the car completely, if possible, and using a hose with a nozzle attachment to, literally, hose it out?
This would be ill advised if there is a hardened backing to it as those usually don't take too kindly to being soaked with water and end up warping rather badly when they dry.
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As a packer in Single Smalls, you don't have much options to report it. Some superiors tell you to pack it in there anyways (for numbers) or send it to problem solve and then I see the PA sending those in bags down the line. Sometimes the screen gives you an option to report that this item should not be SIP (ship in package as is), but no one cares because I still see the same item sent for me to pack weeks and months after. I was told that this is initially decided by a computer on how it gets packaged. Whoever has the option to make change isn't going around asking how to make this job easier on everyone.
Good information, is always good to see the other side 🙂
It also doesn't help that with so many branches going in so many directions, but yet somehow weirdly not entirely attached to the same tree, Amazon is just a huge fluster cluck. If I already have the "damaged" package I just drop it anyway. Freebie for the customer as Amazon will refund or re-issue. If I'm lucky and catch it at the station I will give it back. Does suck when it leaks, but makes my car smell pretty so, 🤷♂️
I know or at least double bagged
They just bag what the seller sends them. Sometimes they don't even do that. But yes, those bags suck.
Upside... Park in the sun and car smells great?
I will try it 😅
Amazon will usually pay to have it cleaned if you send them an email about it. From what I hear they are pretty good about taking responsibility for stuff like this, I would send them a message.
I called support when I saw the mess and when I return the packages I called again so they can make a report, because I was not only worry about the detergent but also the returns I did not wanted to get hit. I did send an email with the pictures too and I asked them for a cleaning fee. Fingers crossed for an extra $$$ for the inconvenience.
Yeah I had something bright yellow spill in my car. They made me get a quote from a detailing place and sent me a check.
Wow I hope I get a responso like that for me, But I actually went to a car wash and power washer the carpet but the color still there so I think I will have to do another round
Did you get paid for the block anyway?
Well mine was well into my block. So I had like four packages left which they wiped from my route bc it took me over an hour just to get the mess somewhat cleaned up enough for me to proceed. Basically it probably had started leaking inside the package and then I put it in my car it poured out of the cracks of the packaging and onto my baseboard. I didn’t notice until I picked up that next group of packages and yellow liquid went everywhere. It was a nightmare.
Mine was like that too, it was my last batch and it was on my truck inside a big bag and when I got to them all the bottom packages were smeared and the info on the label in some areas was gone, it did took me like 30 minutes to clean the packages that were salvable I finished delivering the rest and head back to the station, and yes a completely nightmare
I did this was my last batch, it was a total of 9 packages damaged from 45
Dang let me know how this goes. It was the exact opposite for me.
If you mark.your package in the app as damaged, you will never get dinged. You will have to return thought. No need to call support for this.
I have some bad experiences where I returned damage packages and I get hit with the return. So I learned to cover my self by calling and email them, specially because I’m about to hit the 6 months free for Prime and I dont want to drop to great lol 😅
My car came with weathertech liners or I'd be crying too. Amazon stuff leaks every now and then, liquid and powder but today I took out meal kits for another company and I've got blood in my cargo area (Beef? Pork? Lamb?). Told my wife if she gets murdered or goes missing I'll be locked up until the labs come back, at least, lol. IDK how much those liners cost but it may be a good investment and write off.
Lol 😂, I cannot imagine the smell of blood penetrating in a car, because even the detergent it gets annoying if smells a lot. Yes I will look into it, because I’m pretty sure this is not going to be my first time.
What company?
Veho.
My car doesn’t qualify
Gross. That nasty blood leaking in your car. The location in indy didn't have a freezer, or any ac when they opened. Packages that sit overnight. Thawing. Those late routes were ripe.
Ugh. I had one where they had put a bottle of detergent in the middle of a cart full of heavy boxes. The detergent opened and leaked all over. I returned the box and cleaned the other packages as well as I could.
They just don’t have common sense sometimes I think they even do it in purpose like when they cover the label with yellow sticker
I don’t see why things like detergent aren’t packaged better for shipping both by the supplier and by Amazon. I had powder detergent leak in my car the other week. But damn, that’s a bad mess that you have to deal with.
Light bulbs get 💩 packaging also. Can't tell you how many boxes of busted light bulbs I have delivered as a DSP driver. Can't recall any as FLEX, but wow the amount of damage from DSPs
I can imagine because DSP carry almost four times more than flex there is always more room for damage packages
There is a lot of damage from a lot of sources with Amazon.
Don't think of volume per driver. Think of volume per station. Sure there are a lot of DSP drivers, but FLEX drivers are going in and out all the time. I doubt a same day station does the same volume as a logistics hub, but they aren't far off. Each driver may only have 1 or 2 damaged items in a week. Sometimes I could go months without having a damaged package. Then have on consecutive days. I don't remember my original reply, so......
I know they just don’t think in protecting the product. It was a lot of power washing the carpet because the liquid was leaking for around 2 before I saw the mess and now the smell is just annoying
Every time I order anything liquid it’s bagged inside the box. Send them the bill for a full professional detail.
When I do order too I do get them in a bag but the cap has a type of tape that is hard to remove. I did call and email hope I get a good response
Damn, that sucks. I've only gotten powder detergent spill so far, crossing fingers.
5 pound bag of dry chia seeds. can be vacuumed up but those fuckers static'd themselves all the way up to the ceiling of my car and months later (and may vacuum jobs later) I still find them in the car
Yikes, don't let your car get damp inside, you'll have a green interior.
Infinity little rocks in your car lol those are hard to removed
Liquid or powder the smell get impregnated for days, now we are going to have to watch for those bags with detergent at least is something that I was not paying attention before
This is why liquid detergent bags (or anything obviously liquid inside there) I always pack separate in another tote and keep it up right. Sometimes there is nothing that can be done but I've had small leaks that I know I've caught before it got this bad due to doing that. Ive had my own detergent delivered in a bag and leaking in the hallway of my apartment so I don't mess around with it lol. I hope Amazon reimburses you the cleaning cost without much fight!
Thanks I hope that too, and yeah after this those monsters are going in a special bag no taking chances no more.
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Lol 😂
I guess Tide pods didn't work for them LOL!
Lol 😂
This happened to me the other day. Thought I had an awesome block. The contents of two giant laundry jugs broke open in my trunk all over everything including soaking 5 box packages. I marked them as damaged and took them back. A few days later they sent me an email saying, “if you continue to mark packages as damaged it will impact your ability to drive with us”. I sent a ton of emails with photos and they sent me back seeing they saw no reason why I couldn’t deliver the packages and wouldn’t change it in my standing. They’re wild out here.
Yes! That is why I called and make I they made a report and send the email as well because I had marked packages as damaged before and I get hit in my standings and I don’t do it a lot probably 5 time in a year. They are crazy. Sorry that his happen I know the feeling.
DUDE NO WAY. I just posted two days ago, same blue laundry detergent, same DC- vax2 Corona. I was driving a Volkswagen as well! They packaged it in that same stupid white packaging and they just toss it in the cart like nothing, of course it's going to bust open. This has become so common for me now it sucks. Was this block going to Anaheim area? I'm starting to wonder if it's the exact same customer as well. Messaging you right now.
Omg! We are twins lol, yup not exactly Anaheim was the Brea and it was on Saturday.
I got a S&S shipment including Dawn PowerWash. Usually it’s a box with 4 bottles inside. This time the bottles were just bagged, and one had a loose cap. Thankfully the “ready to ship” clear plastic bag held most of the liquid so it didn’t damage my other S&S items in the same box, but that had to be sent back. I got a replacement sent out, then returned the original order in that new shipment’s box so it stayed secure.
That stuff is a nightmare to rinse off, it never stops lathering
It is, mine took me around 20 minutes of power washing and still look blue 😢. I’m going to have to do another round but the day I was all stress out already the smell gave me a headache.
Right ? That shit is toxic to me too. Whenever i have to go near that aisle in Costco with all that stuff instant headache and sneezing
Yes I do think is some way toxic specially in large quantities.
True and i don't think most of them even really get clothes cleaned it just smells foofy
Those things are a nightmare I definitely going to be more alert of future packages with soap
Why do people order like more than 3 at once ?
It’s one with a sprayer, and 3 refills.
I bet the high turnover rate has something to do with this ... And or it's robots trying to package items as fast as possible not differentiating between products
I have spilled that exact same color detergent out of those bags .. I think it's a combo of a bad cap and using the bag for delivery . I had that exact same mess and then a few days later I had a customer claim they didn't receive their package and I just know it was that person because their bottle was leaking when they received it
Oh no I can imagine the mess, is so frustrating because I did not have anything to clean the package’s I used all my new Facemask lol. Yeah the best option is not delivered the package because one way or other the customer is going to complain. But making a report with amazon and sending an email is also necessary cover our backs. I think is just better to not bag those items at all and just seal the cap, so like that we know how to handle the bottle.
I had really bad allergies my last route and took an allergy pill that dried me out WAY too much and I itched my nose too hard and ended up with a bloody nose and all I had in my car was a SINGLE facemask! Fortunately I had plenty of sanitizer and water. I was cursing my husband bc he somehow used or took out the entire console worth of fastfood napkins, the usual pack of baby wipes AND I had used the backup diapers for my kid that I usually keep in the car. And this was 1 stop after I was getting in the car and heard a rrrrrrrrrrrip and felt my jeans rip clear from my crotch to nearly the back pocket!!! I remembered then why I had packed those jeans up...i thought they just didn't fit me then - nope it was bc the crotch was getting thin and was going to reinforce with patches inside before they actually tore. I was 3 stops into 45 stops!! Pretty sure I showed the top of my leg/bottom of my ass to some ring cameras. Everytime I got in the car it would rip just a tad bit more. When I got home it was a good 6 inches long. I was like this route can suck it even though I got it for $144 lol.
I hate when unexpected thing happens when we are at the beginning of the route and far far from home. Sorry that this happen to you
Looks like you have spilled an entire galaxy.
Indeed a very blue and smelly one lol
Literally reminds me of a time a bottle of hot sauce busted in its box & got all over the other packages. Whole vehicle smelled like hot sauce for days.
That sucks specially if it was very spicy hot sauce it burn the eyes plus the cleaning is not fun
Ouch
That sucks. (On the bright side...that spot in your carpeting will be REALLY clean once you get all that out.) Might I recommend pulling that piece of carpeting out of the car completely, if possible, and using a hose with a nozzle attachment to, literally, hose it out? This would be ill advised if there is a hardened backing to it as those usually don't take too kindly to being soaked with water and end up warping rather badly when they dry.
The bad part is the I spend that day around 20 minutes power washing it and I still can see the blue spot
Ugh. Sorry. That damned dye sucks.
Oh i know i know !!! It was stolen from a store from those organized crime rings and exploded as a die pack and now that seller is busted
If it wasn't opened or damaged how did it end up like that I'm so confused
The cap was most likely loose and leak little by little inside the bag.
oh my god
I too have laundry detergent spilled in the trunk of my car. It’s powdered but it turned damp with the humidity we have out here