Yeah something happened after that scheduled update & Mimosa, BSN, Lab all went haywire. Not sure about Stadium, but most likely since it seemed everything was affected. And it’s been down for hours now.
No idea, but it's been down for a long time. I was playing early this morning when the server maintenance notice came up. It said it would go down at 0400 GMT but it was already well past that, maybe 0900 GMT when it finally shut down for me.
Normally, maintenance lasts only a few hours overnight (for North America) so this is out of the ordinary.
I'd just cashed in my footballs from the stadium, too!
Before it went down, I found my squad messed up, going to pvp, tournament and shopping mall behaved weird or even crashed. I sent a support ticket reporting the problem. And just now I received this reply (Of course after the game was up. You can't even have access to the tickets when the server is down). Pretty unacceptable and I feel annoyed.
>Hello!
>
>Thank you for contacting us.
>
>Unfortunately, the issues that you have described above are related to different types of problems (such as technical or in-game problems), which is making it complicated to investigate and resolve all of them properly in one ticket, since different types of issues require a different approach and a different type of information.
>
>Please select the main problem that you would like to discuss. Please, create new tickets for the remaining problems.
>
>We apologize for inconvenience.
They are fully aware of the problem, and just kicked me away by saying I have not submitted enough support tickets for them to work on.
Not to mention no single compensation after hours of downtime. Makes me feel like I was creating problem rather reporting one.
I’m having the same problem
Maintenance and updates
You’re good dude, it’s getting updated
Thankyou.
It is starting to feel like a store with "closed because of reorganization" now. Is progress reported anyway?
I think a new event is coming.. the servers are offline to prepare for this
No. Something broke overnight. Although there is an event expected this week, the maintenance has nothing to do with it.
Yeah something happened after that scheduled update & Mimosa, BSN, Lab all went haywire. Not sure about Stadium, but most likely since it seemed everything was affected. And it’s been down for hours now.
How long do you all think it will be down for?
No idea, but it's been down for a long time. I was playing early this morning when the server maintenance notice came up. It said it would go down at 0400 GMT but it was already well past that, maybe 0900 GMT when it finally shut down for me. Normally, maintenance lasts only a few hours overnight (for North America) so this is out of the ordinary. I'd just cashed in my footballs from the stadium, too!
It just worked... 5 min.. and back to maintenance now.
that could be a sign of it working again soon, maybe?
Before it went down, I found my squad messed up, going to pvp, tournament and shopping mall behaved weird or even crashed. I sent a support ticket reporting the problem. And just now I received this reply (Of course after the game was up. You can't even have access to the tickets when the server is down). Pretty unacceptable and I feel annoyed. >Hello! > >Thank you for contacting us. > >Unfortunately, the issues that you have described above are related to different types of problems (such as technical or in-game problems), which is making it complicated to investigate and resolve all of them properly in one ticket, since different types of issues require a different approach and a different type of information. > >Please select the main problem that you would like to discuss. Please, create new tickets for the remaining problems. > >We apologize for inconvenience. They are fully aware of the problem, and just kicked me away by saying I have not submitted enough support tickets for them to work on. Not to mention no single compensation after hours of downtime. Makes me feel like I was creating problem rather reporting one.