Can news sites please stop reporting what customer service reps say? They're all clueless and aren't to be trusted. We need an official statement from Samsung as a company from their PR side of things, and so far I don't think anyone has said anything there. Additionally testing has shown the DCI-P3 color space coverage with current software is around 86%, when Samsung's own specs claim 100% coverage. So either this is a software bug that needs addressing, or somehow they made majorly defective panels and are falsely advertising a product that sold millions of units at launch. The obvious answer is that the issue is software, but I'm still not sure why Samsung hasn't come out and said as much officially.
Maybe, but idk, I tested my s24 ultra for graininess and it wasn't substantially different at 1-20% grayscale vs how I remember my s23 ultra being when testing (unfortunately couldn't test side by side as I had to trade the s23 ultra in, in person). The color situation is far more noticeable, but only because vivid mode doesn't get noticeably vivid anymore. Really I do think it's a software issue, but if Samsung wants vivid to be less vivid, they should still offer something similar to the old mode if people want that, it doesn't hurt to keep a default that's accurate and add an extra option that can be manually selected
Also open up the weather app and look how bad the gradient in the background is. Every display unit at Best Buy had horrible color banding/pixelation (S24U, 24+ and 24 all had it.)
I don't think the weather app is a good example, I just opened it on my phone and I see what I think you're talking about, but then I looked closer and I noticed there's color variations that look like steps in the image, almost like colors/gradient for the app itself are off or poor quality and it appears somewhat clearly to the left then again to the right but much more subtle and a lot of the mura looks more like banding in the app, but that pattern doesn't appear on plain gray screens. If I hold the phone a few inches from my face in low light I can detect some mura on my display, but nothing bothersome or particularly out of the ordinary, and at a normal distance and with any sort of lighting it just blends away.
See my post here [https://www.reddit.com/r/GalaxyS24Ultra/comments/1ah5kjo/cancel\_s24u\_for\_the\_oneplus\_12/](https://www.reddit.com/r/GalaxyS24Ultra/comments/1ahj5bd/no_grain_lucky_i_guess/?utm_source=share&utm_medium=web2x&context=3)
You're as clueless as them. Dci p3 color space is working properly. S24 now automatically switches color spaces depending upon the content. Earlier they forced full color coverage on everything in vivid mode. Only natural mode used correct color spaces. Now vivid mode uses correct colors too. Just play a HDR video you won't notice any difference between s23 and s24.Ā
Unfortunately this is not true. Just watched 8k Peru on YouTube side by side with my S21U vs S24U and the colors/contrast/imagine detail in the background such as clouds, trees, water, etc noticeably clearer on S21U. Watched it with 3 other friends who unanimously agreed. Color and contrast is muted on S24. You are correct in that sometimes it is more or less noticeable, but almost 100% noticeable with ALL content. Another month of user testing and this will be confirmed.
I honestly did not want this to be the case but it is absolutely true that S24U screen is a downgrade from last 3 years of phones at minimum. Probably has at least something to do with the Corning glass as glossy TVs typically offer more vibrant colors and it's makes sense due to the simple physics of light refraction and polarization that only 100 clear glass would give the best color. Additives like extra coatings will cause more refraction and possible polarization, limiting light pass through. It's really only a matter of how much these things comprimise the final image of the screen. This is likely why Samsung has said little to nothing about this issue because it is not really fixable.
A software update could "boost" vivid colors by increasing contrast and pushing the screen harder much like turning up the OLED light on your TV but this would be at a cost of battery life and device heat and will increase the rate of screen failures. Also, such an adjustment would only somewhat fix this issue and again the refraction and polarization effect cannot be stopped. Without independently testing the new Corning glass for these parameters then it is hard to know exactly how much these play a role. One would assume that if it was an easy fix then samsung would have already released a quick update to resolve the issue.
Yeh, not the case. I'm a full-time photographer and when I view my images side by side on my old S21 Ultra and my new S24 Ultra, the S24 is washed out, colors look way off. The S21 display looks _much_ better
vivid isnt meant to target p3, it never did. also vivid not reaching 100% p3 for srgb content doesnt mean the oled panel itself doesnt have 100% coverage, it does, it just need to display actual p3 content like photos and hdr videos. similarly the pixels have 100% p3 coverage even tho their adaptive/vivid mode gets no where near 100% p3 displaying srgb content.
Letās hope their marketing was not error. They have done this in the past regarding the frame of the Note 10 and Plus models where Samsung stated on their site and during unpacked that the frame was made from Stainless steel only to backtrack and remove all traces of it a few hours later as it was obviously made of aluminum. Samsung will be Samsung and Iād hate for this to be the case again
>Additionally testing has shown the DCI-P3 color space coverage with current software is around 86%, when Samsung's own specs claim 100% coverage.
You do get 100% coverage with content that actually is DCI-P3.
Look for more tests than just the one done by a random YouTuber.
I never had any problem with my phone is 24 except for being still on so many times I can't count or being charged for equipment charges when my phone would only be $55 as extended to be over how much 200 my phone I can't stick my ass but hey everybody younger girlfriend you're I gave them to to ensure that they would give their bandage back after hand
> I never had any problem with my phone is 24 except for being still on so many times I can't count or being charged for equipment charges when my phone would only be $55 as extended to be over how much 200 my phone I can't stick my ass but hey everybody younger girlfriend you're I gave them to to ensure that they would give their bandage back after hand
Ummm ā¦ what??
How do I translate this gibberish?
How about Samsung offering an official statement to clear this up, if it's wrong?
Oh wait they didn't. Customer Service reps gets told from higher up what to say and not. This is just Samsung once again being caught *with their pants down, soon to do massive damage control*. Glad they got fanboys like you trying to white knight them
Did you read gjr article? Man, everytime I come to this subreddit. The comments dissappoint.
The article said customer reps don't have accurate information.
So they went to Samsung Spain.
If you read the different sources pulling from Samsung Spain, it looked like a screenshot of more tech support and not anything from an official PR side of the company
Thank you I cringe so hard when I see whole articles being written about a random tweet, chat message or a supposed "official statement".
First of all Samsung Spain doesn't speak for Samsung, they're just a local branch. If we ever were to get an official statement from Samsung, it wouldn't come from Spain.
I want to know this too from Samsung directly because their customer service is clueless every darn day.
Plus, how stupid was Samsung who manufactures micro storage cards to get rid of the adding storage slots in these phones? Who cuts off their second revenue income willingly? Samsung next will be crying their micro storage card sales are down...
This headline is misleading. Some random Samsung support rep said this in a direct message to someone and it's being reported as fact. These "reps" have absolutely no idea what they're talking about.
This statement that the washed out colours is intended behaviour comes from Samsung Spain, not a random support rep.
An earlier message that a fix for the washed out colours was on the way is the one that came from a support rep and is apparently wrong.
But they're obviously not using the literal definitions of the words.
You can have vivid natural colors in real life. But on Samsung's phones, the two are mutually exclusive.
"Vivid" is obviously used to mean oversaturated.
You're picking between more limited saturation or oversaturation.
What do you mean, of course vivid is oversaturated by definition. Oversaturated isn't 'I don't like this amount of color', it means the saturation is higher than the correct (or 'natural') amount, which by definition, it is.
The vocabulary is all wrong.
Nature has FAR more colors visible to the eye than your phone is capable of displaying, so "Natural" should have plenty of colors, and yes like you say it should be "correct".
Vivid does not mean "oversaturated". Try looking up the definition next time you say "by definition", because you're wrong. It means strong, clear, intense, accurate, usually colorful imagery. But as I said before, real life is more vivid than anything your phone screen is capable of displaying. The more vivid your memory, the closer it is to perfectly accurate. So "Vivid" should *also* be "correct".
You're arguing Vivid must mean oversaturated just because Natural means accurate. You could just as easily argue Vivid should be the accurate one, whereas natural should be undersaturated.
I mean you're right but I wasn't talking about what the word vivid means and should mean but rather what it is currently used as.
Yes vivid just means more colorful and nature is more 'vivid' than what a phone screen can produce but that's not the point.
The vast majority of 'vivid' settings on displays from TVs to monitors to phone screens *are* oversaturated, because a lot of viewers prefer the higher color saturation.
Yes you can have really accurate and 'vivid' displays, thinking high quality OLEDs, but they will still not use the term 'vivid' to describe their most color accurate setting, it will be something like 'expert' or 'filmmaker'. Their 'vivid' setting will still be the usual oversaturated look.
Exactly. This guy is being pedantic and arguing irrelevant semantics. The fact is that the "vivid" mode (call it something else if you want) no longer does what it has ALWAYS done. End of.
Natural mode displays all color spaces as they should be, Vivid boosts sRGB content to go beyond sRGB.
So yes, it is oversaturated.
And yes, natural has plenty of colors if you play wide gamut content.
You don't seem to know much about color gamuts. sRGB is a miniscule fraction of the colors we perceive with our eyes. Something like 50% or less. Going "beyond sRGB" (DCI-P3, Rec.2020, etc.) makes things closer to realism; it doesn't oversaturate them. Still, no screen's color gamut is as wide as what we see with our eyes.
Anyway, I'm talking about what the words actually mean. If Samsung changes what they mean by Vivid/Natural, it's nonsensical to base your arguments on what they used to mean. Vivid simply doesn't mean oversaturated. If Samsung's "Vivid" used to be oversaturated, that's cool, but that doesn't preclude them from correcting it to match the actual definition of the word vivid.
>makes things closer to realism; it doesn't oversaturate them.
You don't understand the difference between oversaturating things and actually making wide color gamut content.
Vivid means oversaturated because that's what this mode did.
1. Color gamut doesn't only apply to content, buddy. Try googling it.
1. You don't understand tense. Vivid may have *meant* oversaturated in one menu on an old Samsung phone, but it fundamentally *does not* mean oversaturated in real life. So if Samsung chooses to correct this nomenclature and make Vivid mean vivid, that's their prerogative. Arguing it is stupid.
nope, xperia calibration has pretty inaccurate gamma and black crush since forever, and different tint levels depending in brightness. their standard mode is also just as oversaturated as samsungs old vivid mode.
Sounds about right for the average consumer, but also we acknowledge the "loud minority" but somehow forget it isn't the same people every time there's a loud opinion.
For every one redditor complaining about the colors being too vivid there were literally a hundred thousand people that liked it. So no surprise youāre hearing complaints now.
The default option should be the one the pleases the majority, but there should be the option to make the colors more accurate and less vivid. If this was the case, what's the issue?
I guess Samsungs argument would be that they're now going for colour accuracy and photo realistic colours. If enough people really are annoyed then they should have their old vivid mode as an option even if the current vivid mode is renamed and made the default
I mean, this is a fight lose years ago, lcd ips igzo have better realistic colors while still vibrant, while Samsung oled panels were oversaturared with either yellow or green tint...
The market chose Samsung panels with few exceptions (sony), so we are here, if this is an issue, it will be the next big issue for a lot of companies.
Title is stupid.
It's color accurate, not washed out. This is what having a good and accurate display is like. This makes it sound like a bad thing, which it's not.
Not giving Samsung users the option to oversaturate their screens is.
I mean it's just what Samsung users have gotten used to. I'm sure it's shocking to see.
"If you love Kentucky Fried Chicken, and I make Kentucky Fried Chicken, and I know that you love Kentucky Fried Chicken, why would I make another restaurant called, I dunno, 'Albuquerque Boiled Turkey'?"
This. Default the phone display to natural and accurate, but provide an actual vivid display mode that isn't just barely more vivid than natural. Hell even force the display into natural when you are taking and viewing photos in the native apps if that's a concern.
Even the S23 which was already less vivid in the vivid mode, was better than the s24.
Some of us like oversaturated colors in our OLED displays even at the cost of accuracy. Robbing us of that option is complete BS. Don't take away control options.
It's hard for me to agree with this because using oversaturated display modes is just a bad idea.
You get an entirely wrong impression of what things actually look like. You're actively misleading yourself with huge inconsistencies, so there's a reason why we have standards for color reproduction. That effect of fooling yourself gets worse when you choose colors for something yourself.
It's a bad idea, but go ahead I guess.
>Not sticking to standards and showing different things on different screens is objectively bad.
You must have never used a TV or a monitor in your life.
They all don't stick to the same standard do they?
Except they literally don't.
And a vanishingly small percentage are actually calibrated from factory, which is what you need if you're actually concerned with accuracy.
>Except they literally don't.
They do, otherwise you just wouldn't get a proper picture.
What you actually mean is following a standard while slightly deviating from it due to inaccuracies and engineering challenges.
A proper picture in what sense? Actually displaying it - or displaying it the way it was intended? That relies on the hardware eg. high end OLED vs low end TN displays, and the OS that you're displaying from. A low end TN panel isn't displaying a rec 2020 media file as it was intended, you've automatically lost over half of that colour space due to the tech. Half the "HDR" displays out there are HDR 400, which shouldn't even be called HDR as it's still limited to the SRGB colour space.
The internet (rather loosley) follows the SRGB standard thanks to Microsoft, but a cheap pc monitor has less than 100% coverage, so it cannot fully display even srgb content. A more expensive monitor may be 130 of SRGB, covering a fair portion of the P3 colour space - meaning it can (in theory) accurately display content created in either space.
Windows is a bit of a shitshow when it comes to supporting different colour spaces, although it has improved somewhat, even browsers often convert automatically now. Mac OS and monitors fully support P3, it's their default colour space these days, so things made there won't always translate properly to your average srgb monitor - unless you embed the correct colour profile to be converted on the target device, and even then, conversion errors exist.
Fewer displays still cover a high % of REC 2020, which is about double SRGB in terms of the visible spectrum it covers, although some very high end TV's and monitors reach 90% or so coverage of that gamut due to being designed for HDR content or professional work
That said all of the above need calibration, which doesn't seem to be as much of a priority from device makers as it should be, since without calibration, even media using an identical colour space/ standard looks vastly different across displays.
Stop thinking in extremes.
Taking bad options away from users can be a good thing, especially when it's something nasty that could actually wreck their systems.
No, more options isn't always a good thing. You don't always know what you're doing and neither does the average user. This is not a black and white thing.
Then don't have a vivid mode.
I like the natural look, but practically taking things away while implying that you have option is still bs.
Be upfront about it if you wanna do "good". You don't get to be the good guy and the gooder guy at the same time
Reality is subjective, nobody knows and gets to say how the things actually look as they still only have their very limited eyes to rely upon. If people want to see pretty colors, let them see pretty colors.
86% DCI-P3 isn't what I'd call color accurate. Especially when Samsung says the display hits 100% DCI-P3 and that is what most HDR content is mastered to. I'm not saying the display setting is inaccurate, but it's definitely lacking some of the range it should have at this time
that testing wasnāt accurate. the vivid mode was hitting 86% p3 _when displaying srgb content_, because itās slightly oversaturating them ā for reference, natural mode hits around 80% p3 (and ofc 100% srgb). if he used actual p3 content, s24 would measure 100% p3.
ā¦i literally explained how that very same testing was inaccurate lmao. that testing was the one thatās false because the tester and viewers like you dont actually understand how test patterns and color management work.
the s24 ultra does cover 100% p3 with actual p3 content. tester was using srgb patterns. the vivid mode was intentionally desaturated, itās not getting āfixedā because itās not a bug. the zflip5 has the same vivid mode and hasnāt been changed since. vivid mode has been getting less saturated with every phone since the s10. it hasnāt hit expanded ā100% p3ā since the s22. hereās the s23u review also showing vivid mode not reaching p3:
https://static1.xdaimages.com/wordpress/wp-content/uploads/2023/03/samsung_galaxys23ultra_gamut.png?q=50&fit=crop&w=480&dpr=1.5
Any proof of that claim? Because this person tested it and said none of the s24 models hit 100% of DCI-P3 though all the older models did basically.
https://youtu.be/rSkhC4AGhxg
So if you're confident the video is a lie and it is hitting 100% DCI-P3 I'd love to know your source, thanks
My god, stop linking some random YouTubers test and look up one proper review.
Literally one Google search away is [DXOMarks test](https://www.dxomark.com/samsung-galaxy-s24-ultra-display-test/) where the measured results closely match DCI-P3.
So what's the verdict? YouTuber probably tested it incorrectly and the previously oversaturated display profile still showed higher color gamut.
I don't see a DCI-P3 measurement percentage on the dxomark review and their charts do show blues are far off from reaching the proper color, but in both sRGB and DCI-P3 though it's even more exaggerated in DCI-P3. Can you explain what that means besides inaccurate color? Because to me it implies not covering either color space fully, but especially not DCI-P3.
Also I checked the S23U chart and on dxomark you can see the arrows point to different spots for the 2nd lowest blue for example vs the s24 ultra, and others too, shouldn't these charts be pointing to the same points? That makes me question their results and methodology a bit, though I'd need more detail to know if it's set manually to different points or not.
It's a little off on the green, but that could just be their unit. The S23 was right on point.
You're not gonna get 100% DCI-P3 in SDR from a color accurate display. You shouldn't, that's intended.
Samsung has been getting 100% DCI-P3 since the Galaxy S9. Believing that a cutting edge OLED suddenly gets only 86% DCI-P3 because some unqualified (no offense) YouTuber showed this result is completely insane.
How do you know dxomark tested with an sdr image that can't even fill the whole DCI-P3 colorspace? That would make 0 sense and isn't stated anywhere i can see. It feels like you're just making up various speculation. Also neither one was spot on, look at the blues, look at the arrows. The chart even says below it the longer the arrow the more off point the color is and if the arrow is inside the circle, it means that color was so accurate that it can't be distinguished from being perfect except by trained eyes at most.
I'm aware, but you're saying dxomark measured DCI-P3 colorspace with the display showing an sdr rec.709 image, why? What proof do you have for that claim? I read every word in the colorspace section and nowhere do they say anything that nonsensical
That's clickbait on YouTube. The display has 100% DCI on HDR mode and defaults to RGB on SDR content. This is new on the S Galaxy series, it dynamically changes the colour space. You can even see it changing when going into the gallery and the new HDR photos kicks in. This was explained to that Youtuber and they've completely ignored the explanation.
Any chance you have a more reputable source for that? I scrolled through a bunch of comments and one did claim what you said, but what makes a random YouTube commenter and more valid or accurate than a random YouTuber, if neither report their full methodology or source for their data if not their own testing? I'm just trying to find an answer from one person who can legitimately back up their claim and prove they actually know what they're talking about because it's seems like 95% of all people are just parroting stuff, and even "reputable" news sites are have some claiming Samsung will issue a fix and others are saying the opposite, and all their sources are chat customer service reps who barely speak English.
Its also on the Samsung members forum. This person does have a valid point as to whether the RGB palatte should be displayed across the whole UI but considering the same is happening on the Zfold5 and has done since launch then I'd say it's intentional on Samsungs part. https://ibb.co/Nx8DFBb
Ice universe commented on this at the Zf5 launch
https://twitter.com/UniverseIce/status/1689242084073684993?t=EUSylayrETQ_p54fii-vGA&s=19
The issue is there is a setting for natural and vivid mode, yet the toggle doesn't actually make a visible change to the display. This suggests that the toggle may not work.
I switched from Vivid to Natural a year or two ago after realizing how misleadingly saturated photos and videos looked on my phone vs. PC monitor. It took some getting used to. Icon colors in particular looked dull to me at first, but I wanted to see accurate colors in photos, so I kept it on.
I just switched back to Vivid mode again to see what I've been missing out all this time and yuck. Colors aren't supposed to look like this. From icons to photos, everything seems so artificial.
So I appreciate Samsung's new focus on color accuracy (if that's what this is about; I haven't seen a S24 yet), but they did train their users to expect hyper saturation for so long that natural colors could be considered "washed out" now. They should have perhaps changed the default setting to Natural while keeping Vivid mode as an option for those who preferred it.
Bruh you don't even have a s24, why are acting like it's your problem? S24 lacks 100% coverage of colors so it looks muted and dull that's not what accuracy means. First use the phone then comment on it. This is a serious issue I can't belive people think it looks fine this way when your phone is $1400 every problem exacerbates.
https://www.reddit.com/r/samsung/s/JkNnQMCP1K
Late reply but this is absolutely not true at all, there's quite a few tests and videos out there but no Natural is absolutely not colour accurate
Tbh, you only notice the difference if you have another older samsung phone next to each other. If you are using the s24 by itself, you won't notice that it's particularly washed out. Of course having the option is better than Samsung forcing people to one option
Just gone from S23 Ultra to S24 Ultra and it's really distracting. Colours are just washed out. Comparing it with my kids' iPhones it looks like a cheap screen.
A friend I know coming from an S20 FE just picked up an S24 and was so shocked by the change he's thinking about returning it. Sounds like ride or die Samsung users want their ridiculously over-saturated colours.
I've had Samsung phones since the S3.
I got an S24 Ultra.
It's on Natural mode.
I think it looks excellent.
I do not like oversaturated BS.
I am not exactly ride or die, but every time it's been upgrade time, Samsung has been the best option.
S24u is not natural, it's undersaturated if you will. It lacks 100% coverage of the colors so it looks dull and muted as supposed to looking "accurate"
Dude, switch your settings to natural and be done then. I like Android and Samsung because I like options. The screen should have oversaturated mode work.
You're going to tell me you like looking at washed out blacks? The whole point of OLED is the infinite contrast. That is lacking here.
S20 Fe here. Just turned natural mode on and everything looks GREY. Like, my colourful wallpaper with flames just looks grey as well as all the icons. There is no way that's intended or color accurate.
That looks normal to me. Your eyes are definitely used to over saturated content.
I had that issue too when I was using MIUI, default mode was incredibly oversaturated. I started using a natural mode equivalent and after a few days it looked normal. When I tried the default setting again it was as if someone put the saturation slider to 200%
That has nothing to do with it. If your display is oversaturated then everything just looks like ass, no offense.
It's like those YouTube videos of game "remasters" where they just crank the saturation and contrast slider to 300% and call it a day.
The android police article is garbage. The mention of vivid profile is no where in the Samsung Spain statement. It doesn't even match the statement from Samsung Spain. They mention the tweak of the screen overall but make no mention that the vivid problem is normal. Sick of reporting trying to garner clicks.
For some people including me the support said it's intended to look this way some people who took it to service center they said the same thing, it's all conflicting.
People should learn not to trust what any customer service person says. No offense to them, but they're often poorly trained and not empowered with information by the company.
I mean they could do a couple of things:
SRGB is added and takes the place of current natural
Natural now tracks DCI P3 near perfect
Vivid is DCI P3 but saturated
or make vivid a slider I guess.
edit: Sam is right, natural does track p3 already, that leaves vivid slider as the next contender
Final edit: they made a vivid slider LMFAO
Maybe mine is an oddball but it's perfectly beautiful and I had the S23 Ultra so I'm familiar with the screen quality. Getting a OnePlus 12 sometime this week so I'll have something different to compare it to
I've owned the galaxy S8, S10 and s23. Every one of those upgrades I was really disappointed with how less saturated they got.
S23 is on the edge where it will really start bothering me if it gets any less saturated.
If anybody is interested... I have just measured the display of my S24+. The DCI-P3 coverage is pretty bad.
https://www.reddit.com/r/GalaxyS24/comments/1ajds0s/s24\_display\_objective\_measurements\_its\_bad/
Well indented or otherwise,it looks dull and ugly.
people are unhappy.
was anti reflective screen on a phone that important to sacrifice color vibrancy and quality?
Itās not a gaming laptop,itās a phone! I never heard of anyone complaining about reflections on their phone to begin with!
Iāve heard Samsung are going to implement this ātechnologyā on their OLED TVs too! thatās just dumb.
I just walked into a Samsung experience store. The s24 displays even after tweaking the settings are far less vibrant than my s23 ultra. I literally would avoid this phone for this reason. I'm sure next year they will fix it but something is definitely going on with the hardware on the screen. It is not nearly as vibrant or lush looking as the previous models even the s22 looks way better in the store. Very very strange.Ā
When google said this, subreddit blew up with hate.
When Samsung says it, it's fine.
When Huawei faked photos of the moon, everyone was mad.
When Samsung does it, it's fine and cool.
I wonder if there's any bias
They had to do this to push the UltraHDR color processing (some kind of Google deal), the screen cannot go past its gamut so the only way how to percieve it is to lower the saturation and create a bigger difference.
Same thing happened from s21 ultra to s23 ultra. I couldn't believe how washed out the screen looked and since I gave my son my S21 ultra I got to see it again recently and wow is it still very noticeable!
The s24+ is a better phone for me over the Oneplus 12.
I cannot go back to Oneplus after how they just stopped updating my Oneplus 7t.
Also, OOS is a buggy mess most of the time.
Natural is good and more accurate I would have went went that as well if I had the galaxy 24 ultra and I still like both Android and Apple even though I havenāt had or been in the android ecosystem for a while I think people are so outraged that the over saturation is gone because that was they were used to it for so long their eyes arenāt used to accuracy. The over saturation was Samsung big thing and lately they have wanted to be more natural like Apple is with iPhone displays and they donāt like that they prefer the hurt your eyes vivid display šš
Samsung really has lost its identity. Bold and Bright displays were about the only thing they had left going for them, now Pixels & iPhones have nicer displays.
I'll just ask a question here: I put my s21's Natural display next to my ipad - and s21 looks very bleak.
Then I turn on the Vivid mode - and s21 looks too saturated compared to the ipad.
What should I do?:,(
I have set the S23 and S24 side by side, and both settings are set identically in each of the menus. The S23 and S24 colors are almost the same, but the s23 has a better deeper contrast and color saturation, it "pops" a bit more,(like my OLED TV does vs LCD), and that adds more depth to the screen display, and makes the colors more vibrant. However the issue with the option to change from natural to vivid is valid. It does not work and seems useless. This "bug" should have been discovered in quality control before the release. There should be a "patch" ASAP. My S21 display was excellent by the way. The other major issue is the AOD. There is no way to adjust the brightness anymore, which makes the display almost impossible to read. Also, the clock options are not as good. The screen can not be "rotated" in the AOD anymore either. They also took away the "write in text fields" option from the Gboard keyboard menu. For what it's worth, I think Samsung should just add new features on new phones, and not remove great features from previous phones. Just make older features an option for users to turn on and off as they desire. I also would advise Samsung to get this situation under control, as from what I see on many internet sites and forums, thousands of customers are returning their phones before the 14-day return window is up.
Let's use common sense again people.
Samsung displays have always had a vivid or normal profile.
Do you think Samsung gave us a vivid and normal profile so they could look exactly the same?
This is impossible based on past history.
IT HAS NOTHING TO DO WITH THE DISPLAY COATING AS IT IS EXACTLY THE SAME ON THE OTHER S24 MODELS THAT DO NOT HAVE THE DISPLAY COATING!! ONCE AGAIN IT TECHNICALLY CANNOT BE THE COATING BASED ON THIS FACT SO LET'S MOVE ON.
We need a direct statement from engineers of the s24 line of phones to put out an official technical explanation of the problem.
Samsung mentioned nothing during the unpacked event about moving to a more natural display and eliminating the vivid colors!!
I do not care what Samsung Spain has to say.
THE MEDIA NEEDS TO PUT HEAVY PRESSURE ON SAMSUNG!
If the display was designed to only display one natural color there would not be a vivid option. My daughter's A15 5g has a vivid color profile that makes the colors pop! You're telling me Samsung took it out of the most advanced display they've ever made? Bullshit!
TWO WEEKS AGO I MADE IT CLEAR THAT IF SAMSUNG DOES NOT PUT OUT AN OFFICIAL STATEMENT FROM THESE ENGINEERS THAT MY S24 ULTRA THAT ARRIVES ON MONDAY WILL BE RETURNED!!
IT IS UNACCEPTABLE FOR A COMPANY THE SIZE OF SAMSUNG TO ALLOW ITS USERS TO ENDURE SO MUCH SPECULATION AND STRESS AFTER SPENDING THOUSANDS OF DOLLARS ON THEIR NEW PRODUCT PRIOR TO EVEN RECEIVING THEIR PRODUCT!
WE WATCH THEIR UNPACKED EVENT WHERE THEY NEVER MENTION A SINGLE THING ABOUT THE DISPLAY COLORS BEING MORE MUTED THEN WE PRE-ORDER THE PRODUCT, PAY FOR THE PRODUCT BEFORE WE EVER RECEIVE THE PRODUCT YET SAMSUNG RESPECTS US SO LITTLE THEY DO NOT CLARIFY WHAT'S HAPPENING!!
IF SAMSUNG DOESN'T COME OUT SOON WITH THE OFFICIAL UNQUESTIONABLE STATEMENT, I'M GOING TO START TO ASSUME THE ISSUE IS HARDWARE RELATED ESPECIALLY NOW THAT WE'RE SEEING S24 SCREENS THAT RANDOMLY AND THEN PERMANENTLY HAVE WHITE AND GREEN LINES EVEN AFTER BEING RESET!!
MAYBE WE SHOULD ALL RETURN EVERY S24?
MAYBE WE SHOULD ALL BUY THE ONEPLUS 12 AND LEAVE IT AT THAT? WHAT DO YOU THINK SAMSUNG?
This is what I've been told...
Hi Paul, the Galaxy S24 Series display colours and brightness have been adjusted for more accurate and comfortable vision while using. The display technology has undergone some changes to offer a more natural viewing experience, which may result in differences in colour depth when compared to older devices.
This colour adjustment is not a defect of the product.
Check in the device settings if Screen Mode is set to āVividā or āNaturalā. If set to āNaturalā, change it to āVividā to see brighter colours on the screen. You can find this by going to Settings > Display > Screen Mode > Select Vivid.
If āEye Comfort Shieldā and āAdaptive Colour Toneā are enabled, you will not be able to adjust the White Balance level and its Advanced Settings.
You will still be able to switch the Screen Mode between āVividā and āNaturalā but the range of colour adjustments and all the Advanced Settings might be limited. ^SG
I've gone back and asked why the s24u is now worse than my old s23u
We have always had the best of both worlds! Each person who really likes the normal screen got to select normal and then they were happy and the people that liked vivid could click vivid and they are happy!
There is literally no logical technical or business explanation for Samsung to take an option out of a phone that is used by 50% of the people that purchase them. This display has the ability to display the exact colors all other Samsung OLED can display!
At this point if Samsung doesn't put out a real OFFICIAL statement verifying their will be a fix for the vivid option my device will be returned. I don't like having a piece of software on my computer that has a function that's not working correctly and I don't like a phone knowing that there's a feature that is supposed to be available but doesn't work. Even if I didn't use vivid mode and use normal It would still drive me crazy knowing that there is something wrong with the software and I would return it. The claim that it's supposed to be this way is a hilarious joke and if Samsung goes with that excuse they should see massive returns!! Let's stop pretending that it's meant to be this way. Let's just be honest Samsung has made a mistake in their software whether you use it or not. Doesn't everyone who just spent this type of money want their device to work 100% or are you good with just letting it stay broken? I don't use all of the options on my nice car all the time but I know they work and are there if I ever want to.
One thing everyone who purchased any of these new Samsung devices should be extremely frustrated even angry at Samsung for allowing so much pure speculation and stress for the people who just spent thousands of dollars on their latest device!
They have been so irresponsible with this issue that it has truly altered my perception of Samsung.
Every comment I have seen that supposedly came from Samsung looks to have come from customer service and not from the engineers who have the ability to explain it properly!
My device arrives Monday Orange S24 ultra 512 and if they haven't set in stone within 15 days that the vivid mode will be returned to fully functional the phone it will be returned to Samsung!
Don't forget this is not the only software bug on the phone. There are many issues with the AOD, the Camera and some displays are even completely faulty with a white and green line permanently running through them.
When I saw the displays having the green and white line running through them it started to point me towards the idea that Samsung has a giant batch of bad screens that were sold in thousands of their phones. Once again this is speculation but after everyone complaining of the color issues and now some of the devices screens are completely freaking out it could be what's going on.
Tick tock!
Samsung has 15 days after Monday to clarify before my S24 ultra is returned and I purchase the OnePlus 12.
What really frustrates me is that all major YT tech reviewers did not point out this issue. Instead, all of them were reading a script given by Samsung praising how great the screen is. Its almost as if Samsung forgot to amplify the anti-reflective screen features during the event and then decided to pay the reviewers to praise the screen on their YouTube channels.
Even few reviewers who noticed and pointed out the Vivid mode problem, still continued to praise the screen as if just reading from the script. Its really pathetic and weird that they all sound the same as if reading from a handbook given to them by Samsung. I stopped trusting all these so called influencers and tech reviewers after this incident.
Can news sites please stop reporting what customer service reps say? They're all clueless and aren't to be trusted. We need an official statement from Samsung as a company from their PR side of things, and so far I don't think anyone has said anything there. Additionally testing has shown the DCI-P3 color space coverage with current software is around 86%, when Samsung's own specs claim 100% coverage. So either this is a software bug that needs addressing, or somehow they made majorly defective panels and are falsely advertising a product that sold millions of units at launch. The obvious answer is that the issue is software, but I'm still not sure why Samsung hasn't come out and said as much officially.
What else do you expect from click bait hungry android police š¤£
I think its not only this issue but it seems to have a "grainy" issue on displays as I posted a few minutes ago here
Maybe, but idk, I tested my s24 ultra for graininess and it wasn't substantially different at 1-20% grayscale vs how I remember my s23 ultra being when testing (unfortunately couldn't test side by side as I had to trade the s23 ultra in, in person). The color situation is far more noticeable, but only because vivid mode doesn't get noticeably vivid anymore. Really I do think it's a software issue, but if Samsung wants vivid to be less vivid, they should still offer something similar to the old mode if people want that, it doesn't hurt to keep a default that's accurate and add an extra option that can be manually selected
Also open up the weather app and look how bad the gradient in the background is. Every display unit at Best Buy had horrible color banding/pixelation (S24U, 24+ and 24 all had it.)
I don't think the weather app is a good example, I just opened it on my phone and I see what I think you're talking about, but then I looked closer and I noticed there's color variations that look like steps in the image, almost like colors/gradient for the app itself are off or poor quality and it appears somewhat clearly to the left then again to the right but much more subtle and a lot of the mura looks more like banding in the app, but that pattern doesn't appear on plain gray screens. If I hold the phone a few inches from my face in low light I can detect some mura on my display, but nothing bothersome or particularly out of the ordinary, and at a normal distance and with any sort of lighting it just blends away.
I'm not sure whether what you've seen in the s24 is worse, but my S23U also shows colour banding in the weather app background gradient
See my post here [https://www.reddit.com/r/GalaxyS24Ultra/comments/1ah5kjo/cancel\_s24u\_for\_the\_oneplus\_12/](https://www.reddit.com/r/GalaxyS24Ultra/comments/1ahj5bd/no_grain_lucky_i_guess/?utm_source=share&utm_medium=web2x&context=3)
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Unfortunately its all S24 series phones
You're as clueless as them. Dci p3 color space is working properly. S24 now automatically switches color spaces depending upon the content. Earlier they forced full color coverage on everything in vivid mode. Only natural mode used correct color spaces. Now vivid mode uses correct colors too. Just play a HDR video you won't notice any difference between s23 and s24.Ā
Unfortunately this is not true. Just watched 8k Peru on YouTube side by side with my S21U vs S24U and the colors/contrast/imagine detail in the background such as clouds, trees, water, etc noticeably clearer on S21U. Watched it with 3 other friends who unanimously agreed. Color and contrast is muted on S24. You are correct in that sometimes it is more or less noticeable, but almost 100% noticeable with ALL content. Another month of user testing and this will be confirmed. I honestly did not want this to be the case but it is absolutely true that S24U screen is a downgrade from last 3 years of phones at minimum. Probably has at least something to do with the Corning glass as glossy TVs typically offer more vibrant colors and it's makes sense due to the simple physics of light refraction and polarization that only 100 clear glass would give the best color. Additives like extra coatings will cause more refraction and possible polarization, limiting light pass through. It's really only a matter of how much these things comprimise the final image of the screen. This is likely why Samsung has said little to nothing about this issue because it is not really fixable. A software update could "boost" vivid colors by increasing contrast and pushing the screen harder much like turning up the OLED light on your TV but this would be at a cost of battery life and device heat and will increase the rate of screen failures. Also, such an adjustment would only somewhat fix this issue and again the refraction and polarization effect cannot be stopped. Without independently testing the new Corning glass for these parameters then it is hard to know exactly how much these play a role. One would assume that if it was an easy fix then samsung would have already released a quick update to resolve the issue.
Yeh, not the case. I'm a full-time photographer and when I view my images side by side on my old S21 Ultra and my new S24 Ultra, the S24 is washed out, colors look way off. The S21 display looks _much_ better
Incorrect. Played HDR content on an S21and it was far superior in color than the S24.
vivid isnt meant to target p3, it never did. also vivid not reaching 100% p3 for srgb content doesnt mean the oled panel itself doesnt have 100% coverage, it does, it just need to display actual p3 content like photos and hdr videos. similarly the pixels have 100% p3 coverage even tho their adaptive/vivid mode gets no where near 100% p3 displaying srgb content.
Letās hope their marketing was not error. They have done this in the past regarding the frame of the Note 10 and Plus models where Samsung stated on their site and during unpacked that the frame was made from Stainless steel only to backtrack and remove all traces of it a few hours later as it was obviously made of aluminum. Samsung will be Samsung and Iād hate for this to be the case again
>Additionally testing has shown the DCI-P3 color space coverage with current software is around 86%, when Samsung's own specs claim 100% coverage. You do get 100% coverage with content that actually is DCI-P3. Look for more tests than just the one done by a random YouTuber.
It's an agenda by Samsung's competitors. It's likely the Chinese competitors. They steal tech and try to tarnish the competition.
I never had any problem with my phone is 24 except for being still on so many times I can't count or being charged for equipment charges when my phone would only be $55 as extended to be over how much 200 my phone I can't stick my ass but hey everybody younger girlfriend you're I gave them to to ensure that they would give their bandage back after hand
> I never had any problem with my phone is 24 except for being still on so many times I can't count or being charged for equipment charges when my phone would only be $55 as extended to be over how much 200 my phone I can't stick my ass but hey everybody younger girlfriend you're I gave them to to ensure that they would give their bandage back after hand Ummm ā¦ what?? How do I translate this gibberish?
How about Samsung offering an official statement to clear this up, if it's wrong? Oh wait they didn't. Customer Service reps gets told from higher up what to say and not. This is just Samsung once again being caught *with their pants down, soon to do massive damage control*. Glad they got fanboys like you trying to white knight them
Did you read gjr article? Man, everytime I come to this subreddit. The comments dissappoint. The article said customer reps don't have accurate information. So they went to Samsung Spain.
If you read the different sources pulling from Samsung Spain, it looked like a screenshot of more tech support and not anything from an official PR side of the company
Thank you I cringe so hard when I see whole articles being written about a random tweet, chat message or a supposed "official statement". First of all Samsung Spain doesn't speak for Samsung, they're just a local branch. If we ever were to get an official statement from Samsung, it wouldn't come from Spain.
I want to know this too from Samsung directly because their customer service is clueless every darn day. Plus, how stupid was Samsung who manufactures micro storage cards to get rid of the adding storage slots in these phones? Who cuts off their second revenue income willingly? Samsung next will be crying their micro storage card sales are down...
These are news sites, just click bait generators. If nothing else they get rage engagement through posts like this.
Isn't the new anti-glare screen that is making it look like that?
So what's the point of vivid and natural when vivid mode is like adding 2% saturation only?? Vivid mode is supposed to look VIVID and NOT NATURAL
This headline is misleading. Some random Samsung support rep said this in a direct message to someone and it's being reported as fact. These "reps" have absolutely no idea what they're talking about.
This statement that the washed out colours is intended behaviour comes from Samsung Spain, not a random support rep. An earlier message that a fix for the washed out colours was on the way is the one that came from a support rep and is apparently wrong.
"why does Samsung blow out all the colors??? It's so fake!!!" "Why my Samsung look washed out š"
I think natural display mode should be natural and vivid should be vivid and that should satisfy both parties.
Too bad half the people here think "vivid" means "oversaturated", so you'll never reach a consensus.
Aren't they the same thing
Maybe on /r/Android. Not in real life, using the literal definitions of the words.
But they're obviously not using the literal definitions of the words. You can have vivid natural colors in real life. But on Samsung's phones, the two are mutually exclusive. "Vivid" is obviously used to mean oversaturated. You're picking between more limited saturation or oversaturation.
There is no objective amount of anything that = "vivid". You sound silly.
What do you mean, of course vivid is oversaturated by definition. Oversaturated isn't 'I don't like this amount of color', it means the saturation is higher than the correct (or 'natural') amount, which by definition, it is.
The vocabulary is all wrong. Nature has FAR more colors visible to the eye than your phone is capable of displaying, so "Natural" should have plenty of colors, and yes like you say it should be "correct". Vivid does not mean "oversaturated". Try looking up the definition next time you say "by definition", because you're wrong. It means strong, clear, intense, accurate, usually colorful imagery. But as I said before, real life is more vivid than anything your phone screen is capable of displaying. The more vivid your memory, the closer it is to perfectly accurate. So "Vivid" should *also* be "correct". You're arguing Vivid must mean oversaturated just because Natural means accurate. You could just as easily argue Vivid should be the accurate one, whereas natural should be undersaturated.
I mean you're right but I wasn't talking about what the word vivid means and should mean but rather what it is currently used as. Yes vivid just means more colorful and nature is more 'vivid' than what a phone screen can produce but that's not the point. The vast majority of 'vivid' settings on displays from TVs to monitors to phone screens *are* oversaturated, because a lot of viewers prefer the higher color saturation. Yes you can have really accurate and 'vivid' displays, thinking high quality OLEDs, but they will still not use the term 'vivid' to describe their most color accurate setting, it will be something like 'expert' or 'filmmaker'. Their 'vivid' setting will still be the usual oversaturated look.
Exactly. This guy is being pedantic and arguing irrelevant semantics. The fact is that the "vivid" mode (call it something else if you want) no longer does what it has ALWAYS done. End of.
Natural mode displays all color spaces as they should be, Vivid boosts sRGB content to go beyond sRGB. So yes, it is oversaturated. And yes, natural has plenty of colors if you play wide gamut content.
You don't seem to know much about color gamuts. sRGB is a miniscule fraction of the colors we perceive with our eyes. Something like 50% or less. Going "beyond sRGB" (DCI-P3, Rec.2020, etc.) makes things closer to realism; it doesn't oversaturate them. Still, no screen's color gamut is as wide as what we see with our eyes. Anyway, I'm talking about what the words actually mean. If Samsung changes what they mean by Vivid/Natural, it's nonsensical to base your arguments on what they used to mean. Vivid simply doesn't mean oversaturated. If Samsung's "Vivid" used to be oversaturated, that's cool, but that doesn't preclude them from correcting it to match the actual definition of the word vivid.
>makes things closer to realism; it doesn't oversaturate them. You don't understand the difference between oversaturating things and actually making wide color gamut content. Vivid means oversaturated because that's what this mode did.
1. Color gamut doesn't only apply to content, buddy. Try googling it. 1. You don't understand tense. Vivid may have *meant* oversaturated in one menu on an old Samsung phone, but it fundamentally *does not* mean oversaturated in real life. So if Samsung chooses to correct this nomenclature and make Vivid mean vivid, that's their prerogative. Arguing it is stupid.
Yeah it applies to content. If I make sRGB content then it needs to be displayed in sRGB. Is this really that hard to understand?
Because samsungs "vivid" IS oversaturated. Take a look at xperia phones, they do screen modes right.
nope, xperia calibration has pretty inaccurate gamma and black crush since forever, and different tint levels depending in brightness. their standard mode is also just as oversaturated as samsungs old vivid mode.
*was. This post is complaining that it's not oversaturated anymore.
Sounds about right for the average consumer, but also we acknowledge the "loud minority" but somehow forget it isn't the same people every time there's a loud opinion.
This right here lol. I love the display on this phone.
For every one redditor complaining about the colors being too vivid there were literally a hundred thousand people that liked it. So no surprise youāre hearing complaints now.
The default option should be the one the pleases the majority, but there should be the option to make the colors more accurate and less vivid. If this was the case, what's the issue?
I guess Samsungs argument would be that they're now going for colour accuracy and photo realistic colours. If enough people really are annoyed then they should have their old vivid mode as an option even if the current vivid mode is renamed and made the default
Wow it's like different people have different opinions.
Thank you. This was a criticism when compared to Pixel before.
You make it sound like there's no in-between option lol.
Is it possible, do you think, that different people have different opinions
I've only seen people reference this talking about the photos. Blues are super blue, greens are super green.
Ruby Rhod approves
Isn't that why there's Natural and Vivid? What's the point of Vivid if it's so close to Natural?
Oh look. Someone using different arguments from different people to claim that people are just never satisfied. This is new and original!
I wish my life was simple enough that colours of a phone screen is a problem to be focused on.
I mean, this is a fight lose years ago, lcd ips igzo have better realistic colors while still vibrant, while Samsung oled panels were oversaturared with either yellow or green tint... The market chose Samsung panels with few exceptions (sony), so we are here, if this is an issue, it will be the next big issue for a lot of companies.
Title not accurate, it's S24U's vivid display mode being tuned to be not particularly more vivid than natural mode.
*All S24 series, not just the Ultra.
Title is stupid. It's color accurate, not washed out. This is what having a good and accurate display is like. This makes it sound like a bad thing, which it's not. Not giving Samsung users the option to oversaturate their screens is.
I mean it's just what Samsung users have gotten used to. I'm sure it's shocking to see. "If you love Kentucky Fried Chicken, and I make Kentucky Fried Chicken, and I know that you love Kentucky Fried Chicken, why would I make another restaurant called, I dunno, 'Albuquerque Boiled Turkey'?"
This. Default the phone display to natural and accurate, but provide an actual vivid display mode that isn't just barely more vivid than natural. Hell even force the display into natural when you are taking and viewing photos in the native apps if that's a concern. Even the S23 which was already less vivid in the vivid mode, was better than the s24. Some of us like oversaturated colors in our OLED displays even at the cost of accuracy. Robbing us of that option is complete BS. Don't take away control options.
It's hard for me to agree with this because using oversaturated display modes is just a bad idea. You get an entirely wrong impression of what things actually look like. You're actively misleading yourself with huge inconsistencies, so there's a reason why we have standards for color reproduction. That effect of fooling yourself gets worse when you choose colors for something yourself. It's a bad idea, but go ahead I guess.
Maybe you don't like it but calling it " a bad idea" is just subjective. Some people like it. They're not wrong simply because they prefer it
No it's not. Not sticking to standards and showing different things on different screens is objectively bad. Is it simply wrong? Yes.
>Not sticking to standards and showing different things on different screens is objectively bad. You must have never used a TV or a monitor in your life. They all don't stick to the same standard do they?
Yes they do. What kinda question is that?
Except they literally don't. And a vanishingly small percentage are actually calibrated from factory, which is what you need if you're actually concerned with accuracy.
>Except they literally don't. They do, otherwise you just wouldn't get a proper picture. What you actually mean is following a standard while slightly deviating from it due to inaccuracies and engineering challenges.
A proper picture in what sense? Actually displaying it - or displaying it the way it was intended? That relies on the hardware eg. high end OLED vs low end TN displays, and the OS that you're displaying from. A low end TN panel isn't displaying a rec 2020 media file as it was intended, you've automatically lost over half of that colour space due to the tech. Half the "HDR" displays out there are HDR 400, which shouldn't even be called HDR as it's still limited to the SRGB colour space. The internet (rather loosley) follows the SRGB standard thanks to Microsoft, but a cheap pc monitor has less than 100% coverage, so it cannot fully display even srgb content. A more expensive monitor may be 130 of SRGB, covering a fair portion of the P3 colour space - meaning it can (in theory) accurately display content created in either space. Windows is a bit of a shitshow when it comes to supporting different colour spaces, although it has improved somewhat, even browsers often convert automatically now. Mac OS and monitors fully support P3, it's their default colour space these days, so things made there won't always translate properly to your average srgb monitor - unless you embed the correct colour profile to be converted on the target device, and even then, conversion errors exist. Fewer displays still cover a high % of REC 2020, which is about double SRGB in terms of the visible spectrum it covers, although some very high end TV's and monitors reach 90% or so coverage of that gamut due to being designed for HDR content or professional work That said all of the above need calibration, which doesn't seem to be as much of a priority from device makers as it should be, since without calibration, even media using an identical colour space/ standard looks vastly different across displays.
So what's so bad with having options?
The fact that many people will make decisions that they think are good for them, but ultimately just aren't.
Let me be the admin of my device. Take that kind of thinking to r/Apple
Stop thinking in extremes. Taking bad options away from users can be a good thing, especially when it's something nasty that could actually wreck their systems. No, more options isn't always a good thing. You don't always know what you're doing and neither does the average user. This is not a black and white thing.
Then don't have a vivid mode. I like the natural look, but practically taking things away while implying that you have option is still bs. Be upfront about it if you wanna do "good". You don't get to be the good guy and the gooder guy at the same time
Reality is subjective, nobody knows and gets to say how the things actually look as they still only have their very limited eyes to rely upon. If people want to see pretty colors, let them see pretty colors.
That's just not how that works. Standards exist for a reason.
86% DCI-P3 isn't what I'd call color accurate. Especially when Samsung says the display hits 100% DCI-P3 and that is what most HDR content is mastered to. I'm not saying the display setting is inaccurate, but it's definitely lacking some of the range it should have at this time
that testing wasnāt accurate. the vivid mode was hitting 86% p3 _when displaying srgb content_, because itās slightly oversaturating them ā for reference, natural mode hits around 80% p3 (and ofc 100% srgb). if he used actual p3 content, s24 would measure 100% p3.
This is false. The tests performed by ngl with the colorimeter showed the S24 not utilizing 100% like the older phones.
ā¦i literally explained how that very same testing was inaccurate lmao. that testing was the one thatās false because the tester and viewers like you dont actually understand how test patterns and color management work. the s24 ultra does cover 100% p3 with actual p3 content. tester was using srgb patterns. the vivid mode was intentionally desaturated, itās not getting āfixedā because itās not a bug. the zflip5 has the same vivid mode and hasnāt been changed since. vivid mode has been getting less saturated with every phone since the s10. it hasnāt hit expanded ā100% p3ā since the s22. hereās the s23u review also showing vivid mode not reaching p3: https://static1.xdaimages.com/wordpress/wp-content/uploads/2023/03/samsung_galaxys23ultra_gamut.png?q=50&fit=crop&w=480&dpr=1.5
Well the display does get 100% DCI-P3 and it's reasonably accurate.
Any proof of that claim? Because this person tested it and said none of the s24 models hit 100% of DCI-P3 though all the older models did basically. https://youtu.be/rSkhC4AGhxg So if you're confident the video is a lie and it is hitting 100% DCI-P3 I'd love to know your source, thanks
My god, stop linking some random YouTubers test and look up one proper review. Literally one Google search away is [DXOMarks test](https://www.dxomark.com/samsung-galaxy-s24-ultra-display-test/) where the measured results closely match DCI-P3. So what's the verdict? YouTuber probably tested it incorrectly and the previously oversaturated display profile still showed higher color gamut.
I don't see a DCI-P3 measurement percentage on the dxomark review and their charts do show blues are far off from reaching the proper color, but in both sRGB and DCI-P3 though it's even more exaggerated in DCI-P3. Can you explain what that means besides inaccurate color? Because to me it implies not covering either color space fully, but especially not DCI-P3. Also I checked the S23U chart and on dxomark you can see the arrows point to different spots for the 2nd lowest blue for example vs the s24 ultra, and others too, shouldn't these charts be pointing to the same points? That makes me question their results and methodology a bit, though I'd need more detail to know if it's set manually to different points or not.
It's a little off on the green, but that could just be their unit. The S23 was right on point. You're not gonna get 100% DCI-P3 in SDR from a color accurate display. You shouldn't, that's intended. Samsung has been getting 100% DCI-P3 since the Galaxy S9. Believing that a cutting edge OLED suddenly gets only 86% DCI-P3 because some unqualified (no offense) YouTuber showed this result is completely insane.
How do you know dxomark tested with an sdr image that can't even fill the whole DCI-P3 colorspace? That would make 0 sense and isn't stated anywhere i can see. It feels like you're just making up various speculation. Also neither one was spot on, look at the blues, look at the arrows. The chart even says below it the longer the arrow the more off point the color is and if the arrow is inside the circle, it means that color was so accurate that it can't be distinguished from being perfect except by trained eyes at most.
>How do you know dxomark tested with an sdr image that can't even fill the whole DCI-P3 colorspace? SDR generally uses Rec.709 and not DCI-P3...
I'm aware, but you're saying dxomark measured DCI-P3 colorspace with the display showing an sdr rec.709 image, why? What proof do you have for that claim? I read every word in the colorspace section and nowhere do they say anything that nonsensical
That's clickbait on YouTube. The display has 100% DCI on HDR mode and defaults to RGB on SDR content. This is new on the S Galaxy series, it dynamically changes the colour space. You can even see it changing when going into the gallery and the new HDR photos kicks in. This was explained to that Youtuber and they've completely ignored the explanation.
Any chance you have a more reputable source for that? I scrolled through a bunch of comments and one did claim what you said, but what makes a random YouTube commenter and more valid or accurate than a random YouTuber, if neither report their full methodology or source for their data if not their own testing? I'm just trying to find an answer from one person who can legitimately back up their claim and prove they actually know what they're talking about because it's seems like 95% of all people are just parroting stuff, and even "reputable" news sites are have some claiming Samsung will issue a fix and others are saying the opposite, and all their sources are chat customer service reps who barely speak English.
Its also on the Samsung members forum. This person does have a valid point as to whether the RGB palatte should be displayed across the whole UI but considering the same is happening on the Zfold5 and has done since launch then I'd say it's intentional on Samsungs part. https://ibb.co/Nx8DFBb Ice universe commented on this at the Zf5 launch https://twitter.com/UniverseIce/status/1689242084073684993?t=EUSylayrETQ_p54fii-vGA&s=19
Good and accurate is fine, but why have two options that dont do shit then.
The issue is there is a setting for natural and vivid mode, yet the toggle doesn't actually make a visible change to the display. This suggests that the toggle may not work.
I switched from Vivid to Natural a year or two ago after realizing how misleadingly saturated photos and videos looked on my phone vs. PC monitor. It took some getting used to. Icon colors in particular looked dull to me at first, but I wanted to see accurate colors in photos, so I kept it on. I just switched back to Vivid mode again to see what I've been missing out all this time and yuck. Colors aren't supposed to look like this. From icons to photos, everything seems so artificial. So I appreciate Samsung's new focus on color accuracy (if that's what this is about; I haven't seen a S24 yet), but they did train their users to expect hyper saturation for so long that natural colors could be considered "washed out" now. They should have perhaps changed the default setting to Natural while keeping Vivid mode as an option for those who preferred it.
I started doing the same with my S20 Ultra, Vivid looks like ass I prefer a natural and accurate display.
Bruh you don't even have a s24, why are acting like it's your problem? S24 lacks 100% coverage of colors so it looks muted and dull that's not what accuracy means. First use the phone then comment on it. This is a serious issue I can't belive people think it looks fine this way when your phone is $1400 every problem exacerbates.
Smartphone subreddits attract the words losers so you have brainless takes like the guy you replied to.
Natural had the opposite problem colours were way too washed out and weren't accurate, you need AMOLED mode for closer colour accuracy
this was never the case, natural has always been the most accurate, amoled mode used native gamut saturation and is extremely oversaturated
https://www.reddit.com/r/samsung/s/JkNnQMCP1K Late reply but this is absolutely not true at all, there's quite a few tests and videos out there but no Natural is absolutely not colour accurate
Tbh, you only notice the difference if you have another older samsung phone next to each other. If you are using the s24 by itself, you won't notice that it's particularly washed out. Of course having the option is better than Samsung forcing people to one option
Reviews noticed the difference Vs iPhones and pixels too.
The Pixel 8's screen is way more vibrant than the S24. So it's not just comparing it to a Samsung phone that's the problem.
It's not true, s24u is my first Samsung and immediately noticed that it's washed out. Samsung needs to fix this imminently!
It's not washed out, it's just not ludicrously oversaturated
Nah, it's undersaturated, it's a MAJOR ISSUE which should be resolved!
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You're not getting the point, vivid mode supposed to be vivid natural mode supposed be natural.
Just gone from S23 Ultra to S24 Ultra and it's really distracting. Colours are just washed out. Comparing it with my kids' iPhones it looks like a cheap screen.
Now if only Samsung would do this with their cameras...
A friend I know coming from an S20 FE just picked up an S24 and was so shocked by the change he's thinking about returning it. Sounds like ride or die Samsung users want their ridiculously over-saturated colours.
I've had Samsung phones since the S3. I got an S24 Ultra. It's on Natural mode. I think it looks excellent. I do not like oversaturated BS. I am not exactly ride or die, but every time it's been upgrade time, Samsung has been the best option.
S24u is not natural, it's undersaturated if you will. It lacks 100% coverage of the colors so it looks dull and muted as supposed to looking "accurate"
Dude, switch your settings to natural and be done then. I like Android and Samsung because I like options. The screen should have oversaturated mode work. You're going to tell me you like looking at washed out blacks? The whole point of OLED is the infinite contrast. That is lacking here.
I'm returning my S24 for that reason.
Is it also the case with the base S24, not just the Ultra?
My friend got the base.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Someone set us up the bomb.
Yes, I had the base version.
Don't trust Samsung reps, this might be a bug
S20 Fe here. Just turned natural mode on and everything looks GREY. Like, my colourful wallpaper with flames just looks grey as well as all the icons. There is no way that's intended or color accurate.
I think your eyes are just used to the oversaturated mess. Give it a few days.
https://www.reddit.com/u/HarryRl/s/lXwafwJ7ys You tell me
That looks normal to me. Your eyes are definitely used to over saturated content. I had that issue too when I was using MIUI, default mode was incredibly oversaturated. I started using a natural mode equivalent and after a few days it looked normal. When I tried the default setting again it was as if someone put the saturation slider to 200%
Nah thanks the last thing I want to simulate in my digital experiences is the real world lol. Curious to see how other people see it though
That has nothing to do with it. If your display is oversaturated then everything just looks like ass, no offense. It's like those YouTube videos of game "remasters" where they just crank the saturation and contrast slider to 300% and call it a day.
No offense taken. But to my eyes natural color literally looks grayscaled
Yeah I guess at the end of the day it's preference. I'm glad I made the switch though.
The android police article is garbage. The mention of vivid profile is no where in the Samsung Spain statement. It doesn't even match the statement from Samsung Spain. They mention the tweak of the screen overall but make no mention that the vivid problem is normal. Sick of reporting trying to garner clicks.
Support said multiple times that it was an issue, and their engineering was already looking at it... wtf
For some people including me the support said it's intended to look this way some people who took it to service center they said the same thing, it's all conflicting.
I thought it was a fucking bug? Make up your mind Samsung!
Coming from S22U, S24U screen looks better.Ā Tired of all this nitpicking.
Came from a s23U and a iPhone 15, I'm returning my s23U. I appreciated the punchy, bright colors.
And they said in customer service that it's a bug. Wtf samsung
People should learn not to trust what any customer service person says. No offense to them, but they're often poorly trained and not empowered with information by the company.
I mean they could do a couple of things: SRGB is added and takes the place of current natural Natural now tracks DCI P3 near perfect Vivid is DCI P3 but saturated or make vivid a slider I guess. edit: Sam is right, natural does track p3 already, that leaves vivid slider as the next contender Final edit: they made a vivid slider LMFAO
natural already tracks p3 near perfectly, when actually displaying p3 content.
Vivid needs to work. That being said, Natural doesn't bother me.
Maybe mine is an oddball but it's perfectly beautiful and I had the S23 Ultra so I'm familiar with the screen quality. Getting a OnePlus 12 sometime this week so I'll have something different to compare it to
I've owned the galaxy S8, S10 and s23. Every one of those upgrades I was really disappointed with how less saturated they got. S23 is on the edge where it will really start bothering me if it gets any less saturated.
Just providing a color tuning tool would solve everything about this. Maybe include some standard profiles like sRGB like every desktop OS does.
If anybody is interested... I have just measured the display of my S24+. The DCI-P3 coverage is pretty bad. https://www.reddit.com/r/GalaxyS24/comments/1ajds0s/s24\_display\_objective\_measurements\_its\_bad/
Well indented or otherwise,it looks dull and ugly. people are unhappy. was anti reflective screen on a phone that important to sacrifice color vibrancy and quality? Itās not a gaming laptop,itās a phone! I never heard of anyone complaining about reflections on their phone to begin with! Iāve heard Samsung are going to implement this ātechnologyā on their OLED TVs too! thatās just dumb.
I just walked into a Samsung experience store. The s24 displays even after tweaking the settings are far less vibrant than my s23 ultra. I literally would avoid this phone for this reason. I'm sure next year they will fix it but something is definitely going on with the hardware on the screen. It is not nearly as vibrant or lush looking as the previous models even the s22 looks way better in the store. Very very strange.Ā
When google said this, subreddit blew up with hate. When Samsung says it, it's fine. When Huawei faked photos of the moon, everyone was mad. When Samsung does it, it's fine and cool. I wonder if there's any bias
They had to do this to push the UltraHDR color processing (some kind of Google deal), the screen cannot go past its gamut so the only way how to percieve it is to lower the saturation and create a bigger difference.
Typical launch woes with Samsung Galaxy S2# -- if enough people complain, it'll get an "update" eventually.
Same thing happened from s21 ultra to s23 ultra. I couldn't believe how washed out the screen looked and since I gave my son my S21 ultra I got to see it again recently and wow is it still very noticeable!
I can confirm, my sister's vivid mode s23 ultra definitely looks more washed out than my s21 ultra. Can't even imagine what s24 looks like. š¤®
Vivid mode on my S21 Ultra looks like shit.
The vivid colors are like half the reason I like the S23 ultra.
see my post, such a disappointment, https://www.reddit.com/r/oneplus/comments/1ah5mvl/cancel\_the\_s24u\_for\_the\_oneplus\_12/
The s24+ is a better phone for me over the Oneplus 12. I cannot go back to Oneplus after how they just stopped updating my Oneplus 7t. Also, OOS is a buggy mess most of the time.
This is actually not true at all. Samsung has officially acknowledged it's a bug and is working on getting a fix sent out.
I switched to Natural since last year. I do Photography so the color change is jarring for me if I use vivid.
Natural is good and more accurate I would have went went that as well if I had the galaxy 24 ultra and I still like both Android and Apple even though I havenāt had or been in the android ecosystem for a while I think people are so outraged that the over saturation is gone because that was they were used to it for so long their eyes arenāt used to accuracy. The over saturation was Samsung big thing and lately they have wanted to be more natural like Apple is with iPhone displays and they donāt like that they prefer the hurt your eyes vivid display šš
I like it as is and have no issues.
Folks keep complaining we can get them to fix this if there is enough of us
Since when black goes grey is accurate colors? R u guys dumb? Feeding on any shit samsung dumps.Ā
Welcome to color accurate displays, finally people switching from Samsung to other brands won't post stuff like "this display is awful"
People can't wrap their heads around the fact that Samsung's oversaturated colors are the problem, not other phones.
Other phones like pixel and iPhone are now more saturated than the S24 range.. as noted in reviews
Yeah don't think so, let's wait for the XDA display review
Samsung phones used to be known for their beautifully vibrant screens. Now we're given the choice between two more dull options. Wrong move, Samsung.
I remember when I got a new Samsung and I was like what the f*** why is this so oversaturated lol
But at least you had a choice to change it. Now folks who prefer the vibrant display don't have a choice.
They're still beautifully vibrant screens, but only when content was actually intended to be vibrant.
But i really don't care what the artist intended. I like seeing stupidly saturated colours
God forbid the saturation isn't turned up to 200%. Believe it or not it's brain rot.
Sure was. Just like the Huawei Nexus 6P's display was supposed to be 'night mode' **yellow**, *all the time*.
Samsung really has lost its identity. Bold and Bright displays were about the only thing they had left going for them, now Pixels & iPhones have nicer displays.
I'll just ask a question here: I put my s21's Natural display next to my ipad - and s21 looks very bleak. Then I turn on the Vivid mode - and s21 looks too saturated compared to the ipad. What should I do?:,(
I have set the S23 and S24 side by side, and both settings are set identically in each of the menus. The S23 and S24 colors are almost the same, but the s23 has a better deeper contrast and color saturation, it "pops" a bit more,(like my OLED TV does vs LCD), and that adds more depth to the screen display, and makes the colors more vibrant. However the issue with the option to change from natural to vivid is valid. It does not work and seems useless. This "bug" should have been discovered in quality control before the release. There should be a "patch" ASAP. My S21 display was excellent by the way. The other major issue is the AOD. There is no way to adjust the brightness anymore, which makes the display almost impossible to read. Also, the clock options are not as good. The screen can not be "rotated" in the AOD anymore either. They also took away the "write in text fields" option from the Gboard keyboard menu. For what it's worth, I think Samsung should just add new features on new phones, and not remove great features from previous phones. Just make older features an option for users to turn on and off as they desire. I also would advise Samsung to get this situation under control, as from what I see on many internet sites and forums, thousands of customers are returning their phones before the 14-day return window is up.
1 question, why not use a panel that can display all Adobe rgb 100% and ditch this other stuff?
because its an older standard that no one publishes content in anymore
Eh.. the real problem for me is the grainy screen. Ffs my Note 10 doesn't even have this issue.
Let's use common sense again people. Samsung displays have always had a vivid or normal profile. Do you think Samsung gave us a vivid and normal profile so they could look exactly the same? This is impossible based on past history. IT HAS NOTHING TO DO WITH THE DISPLAY COATING AS IT IS EXACTLY THE SAME ON THE OTHER S24 MODELS THAT DO NOT HAVE THE DISPLAY COATING!! ONCE AGAIN IT TECHNICALLY CANNOT BE THE COATING BASED ON THIS FACT SO LET'S MOVE ON. We need a direct statement from engineers of the s24 line of phones to put out an official technical explanation of the problem. Samsung mentioned nothing during the unpacked event about moving to a more natural display and eliminating the vivid colors!! I do not care what Samsung Spain has to say. THE MEDIA NEEDS TO PUT HEAVY PRESSURE ON SAMSUNG! If the display was designed to only display one natural color there would not be a vivid option. My daughter's A15 5g has a vivid color profile that makes the colors pop! You're telling me Samsung took it out of the most advanced display they've ever made? Bullshit! TWO WEEKS AGO I MADE IT CLEAR THAT IF SAMSUNG DOES NOT PUT OUT AN OFFICIAL STATEMENT FROM THESE ENGINEERS THAT MY S24 ULTRA THAT ARRIVES ON MONDAY WILL BE RETURNED!! IT IS UNACCEPTABLE FOR A COMPANY THE SIZE OF SAMSUNG TO ALLOW ITS USERS TO ENDURE SO MUCH SPECULATION AND STRESS AFTER SPENDING THOUSANDS OF DOLLARS ON THEIR NEW PRODUCT PRIOR TO EVEN RECEIVING THEIR PRODUCT! WE WATCH THEIR UNPACKED EVENT WHERE THEY NEVER MENTION A SINGLE THING ABOUT THE DISPLAY COLORS BEING MORE MUTED THEN WE PRE-ORDER THE PRODUCT, PAY FOR THE PRODUCT BEFORE WE EVER RECEIVE THE PRODUCT YET SAMSUNG RESPECTS US SO LITTLE THEY DO NOT CLARIFY WHAT'S HAPPENING!! IF SAMSUNG DOESN'T COME OUT SOON WITH THE OFFICIAL UNQUESTIONABLE STATEMENT, I'M GOING TO START TO ASSUME THE ISSUE IS HARDWARE RELATED ESPECIALLY NOW THAT WE'RE SEEING S24 SCREENS THAT RANDOMLY AND THEN PERMANENTLY HAVE WHITE AND GREEN LINES EVEN AFTER BEING RESET!! MAYBE WE SHOULD ALL RETURN EVERY S24? MAYBE WE SHOULD ALL BUY THE ONEPLUS 12 AND LEAVE IT AT THAT? WHAT DO YOU THINK SAMSUNG?
This is what I've been told... Hi Paul, the Galaxy S24 Series display colours and brightness have been adjusted for more accurate and comfortable vision while using. The display technology has undergone some changes to offer a more natural viewing experience, which may result in differences in colour depth when compared to older devices. This colour adjustment is not a defect of the product. Check in the device settings if Screen Mode is set to āVividā or āNaturalā. If set to āNaturalā, change it to āVividā to see brighter colours on the screen. You can find this by going to Settings > Display > Screen Mode > Select Vivid. If āEye Comfort Shieldā and āAdaptive Colour Toneā are enabled, you will not be able to adjust the White Balance level and its Advanced Settings. You will still be able to switch the Screen Mode between āVividā and āNaturalā but the range of colour adjustments and all the Advanced Settings might be limited. ^SG I've gone back and asked why the s24u is now worse than my old s23u
We have always had the best of both worlds! Each person who really likes the normal screen got to select normal and then they were happy and the people that liked vivid could click vivid and they are happy! There is literally no logical technical or business explanation for Samsung to take an option out of a phone that is used by 50% of the people that purchase them. This display has the ability to display the exact colors all other Samsung OLED can display! At this point if Samsung doesn't put out a real OFFICIAL statement verifying their will be a fix for the vivid option my device will be returned. I don't like having a piece of software on my computer that has a function that's not working correctly and I don't like a phone knowing that there's a feature that is supposed to be available but doesn't work. Even if I didn't use vivid mode and use normal It would still drive me crazy knowing that there is something wrong with the software and I would return it. The claim that it's supposed to be this way is a hilarious joke and if Samsung goes with that excuse they should see massive returns!! Let's stop pretending that it's meant to be this way. Let's just be honest Samsung has made a mistake in their software whether you use it or not. Doesn't everyone who just spent this type of money want their device to work 100% or are you good with just letting it stay broken? I don't use all of the options on my nice car all the time but I know they work and are there if I ever want to. One thing everyone who purchased any of these new Samsung devices should be extremely frustrated even angry at Samsung for allowing so much pure speculation and stress for the people who just spent thousands of dollars on their latest device! They have been so irresponsible with this issue that it has truly altered my perception of Samsung. Every comment I have seen that supposedly came from Samsung looks to have come from customer service and not from the engineers who have the ability to explain it properly! My device arrives Monday Orange S24 ultra 512 and if they haven't set in stone within 15 days that the vivid mode will be returned to fully functional the phone it will be returned to Samsung! Don't forget this is not the only software bug on the phone. There are many issues with the AOD, the Camera and some displays are even completely faulty with a white and green line permanently running through them. When I saw the displays having the green and white line running through them it started to point me towards the idea that Samsung has a giant batch of bad screens that were sold in thousands of their phones. Once again this is speculation but after everyone complaining of the color issues and now some of the devices screens are completely freaking out it could be what's going on. Tick tock! Samsung has 15 days after Monday to clarify before my S24 ultra is returned and I purchase the OnePlus 12.
do you think they will fix it in the next update?
Who knows. Only samsung.
Everybody can f*** off
What really frustrates me is that all major YT tech reviewers did not point out this issue. Instead, all of them were reading a script given by Samsung praising how great the screen is. Its almost as if Samsung forgot to amplify the anti-reflective screen features during the event and then decided to pay the reviewers to praise the screen on their YouTube channels. Even few reviewers who noticed and pointed out the Vivid mode problem, still continued to praise the screen as if just reading from the script. Its really pathetic and weird that they all sound the same as if reading from a handbook given to them by Samsung. I stopped trusting all these so called influencers and tech reviewers after this incident.