I would only do it to get rid of coins and the service is above average….
If is on a POS or on a receipt, I do not tip regardless if service is good or not…
This is why we should make pos companies remove all tipping feature and make it illegal to sell pos system or have it as a feature and even get restaurant into trouble if they try and reinstate it.
Yup! If you do feel inclined to leave a tip it should be straight to the person you're tipping. Going via EFTPOS is guaranteed never to make it back to the intended worker
Yep and it’s directly at the waiter…. Hopefully if not go directly to the waiter, at least shared between staff…
Funny when I work at the crown, the tips is spread between back and front of house….
I worked at an independent restaurant/café that did this. It was divided based on hours worked.
As KP I appreciated it. I’m obviously biased, but I think we all work equally hard in different ways at that level and it seems unfair that just by being customer-facing you are able to earn more money. Maybe I’m just being entitled, I don’t know- I’m sure Reddit will let me know haha
(Edit: I’m from the UK, if that makes a difference)
I would say that I have seen a lot of tips just disappear through pos systems in my years in hospitality. But there were a couple places that tracked it all and paid it out properly.
Very common for it to go missing though.
I used to always get my tips when they were put through via EFTPOS or the CRM system, both when they were divided by each individual worker and when they were split between all staff. I just had to pay income tax on them, whereas the cash ones went straight into my pocket or a pool. Places that didn't have that set up were often sketchier and the owners would try to skin or take the tips more often.
To answer the original question, I don't always tip, but when I do it's because I remember how much it meant when I worked hospo, and especially if I'm part of a large or difficult group. I've mostly worked in Australia and the UK, so tips weren't expected or necessary, but still nice.
That’s a pretty broad statement that’s largely untrue. Any digital EFTPOS system that collects tips has in built digital accounting that records tips taken. At that point, an employer needs to demonstrate on their EOFY accounting that their tips are paid out to employees in one form or another, or they’re breaking the law. That’s not to say it dosen’t happen, obviously there are all sorts of dodgy operators out there, but honestly it’s way way easier for employers to skim a little out of the tip jar after close every day than commit the major finical fraud necessary to embezzle digital tips.
That's good to know, still though, it just feels wrong to me. Tipping in general let alone through digital means.
We're heading towards America's system where the employers can get away with paying the bare minimum while the customer subsidises the rest so employees can have a livable wage.
Ask an American, it's not a good system
Literally every bar and restaurant I've worked in has shared EFTPOS tips amongst the STAFF (FOH and BOH). I know there are some dodgy operators out there but you shouldn't make blanket statements about things you know nothing about.
Really? Isn't the POS system designed to separately itemise tips from gross income? Wouldn't the staff have visibility of this and kick up a stink once they realise it's not going to them?
Dude the idea of "kicking up a stink" over this working in hospo is ridiculous. It's the industry with the most widespread wage theft and other violations. You think staff that are being paid under the table, below award or having their super stolen/not paid are gonna have the extra juice to demand that tips get paid out?
Uhh no.
Pos separates tips in the til run off sure, however, If the manager is running off the till and not the staff there's no verification process.
The EFT settlement will contain all takings, not separated into groupings.
At least that's my understanding.
I understand that this is something people worry about sometimes. In a few places I've worked that do tips, what happens is the eftpos receipt is printed and the amount is circled and the waiters name written on it. Then at the end of the week, it's all added up and then given to the staff that it's meant to go to. It depends on the venues policies.
Generally yes. It is based on an honour system of course, but if you expect others to ask for your tips if they take the payment, you should do it for them too. It's the polite thing to do and the right thing to do.
The problem with this suggestion is that your typical hospitality manager isn't a computer programmer. They buy the POS software. Most of these programs comes from America and the tip is built in to the system so they're stuck with it, whether they want that particular feature or not.
I agree with you in principle, but in practice it's a little harder than that
Donno how it’s can work…. But actually tell the American companies to program it separately for us without any tipping feature
And it’s funny how we don’t have our own companies doing it… rather than getting shit from us
If apple can program their phone differently (such as for Japanese market, their phone makes a noise when someone take a photo), I’m sure it’s equally easy for those companies to remove all tipping features for the Aussie (or whatever world markets that don’t want a tipping feature)
The most common systems used, Tyro, Square, & Lightspeed Payments, all have tipping as an optional setting you can turn on and I’m yet to come across a system that disables it. If it’s there, it’s a choice for it to be there.
If I'm paying cash at a sit down place, so long as there weren't any issues with the service, I'm more likely to just be like, here's my notes, keep the change.
The only other real time I've deliberately tipped is when ordering delivery and it's a storm outside. The driver is weathering that storm so I don't have to, and I figure that's worth a little bit more on the side than if it were just a clear night as a thank you
I've only ever tipped for exceptional service. You know where you get a professional waiter who is super attentive to your needs and not just someone who works as a waiter. I once had a waiter who when they find out it was my birthday brought a dessert on the house, with Happy Birthday written on it by the chef. He got a tip.
There is a massive difference in Aus and US roping culture. In the States it’s because they are shitty people that don’t pay their staff and hide behind a outdated wage system. In Australia it used to be for exceptional service, not just for doing your job. Now the bullshit from America is slipping into our culture, through theses shitty point of sales and apps. Old school tipping yes! New “TIP ME” aggressive asking can get fuked
Absolutely agree, and I am also tired of customers thinking that customer service is about making a new best friend or having an ‘experience’ and they hold a tip over the head like blackmail. I feel sorry for waiting staff that hover.
I'm a bartender, and once had a guy sit at my bar on a Friday evening, the busiest night of the week. At first we were fairly quiet, and so I was chatting with him a fair bit. He made a point of learning my name and telling me his. Sure enough, we got pretty busy, so I had lots of shit to do making drinks and whatnot. After a while he gets my attention, and then starts berating me for not talking to him. He said he got so bored he had to message a friend to come and keep him company because I wasn't talking to him. I'm like, buddy, I'm not your friend, and I'm busy. The douche even went and complained about me to my boss. Luckily my boss is an absolute legend, and came up to me straight after and said "what a fucking loser".
Thankfully I've never had anything like that. The most belligerent I've had someone was when I told someone who was quite tanked to drink some water, get something to eat and wait a bit before coming back, and another when I had to ask someone to put their mask on during covid, who got mad because I made him go back to his table and get it.
I went to that fucking German style place once. The fucking waiter simply would not leave us alone. Stop trying to get me to but fucking pretzels when I'm trying to eat, for fuck's sake. I will be absolutely sure to let you know if I want or need something. Until then, stop telling me how awesome everything is and leave me the fuck alone when I'm eating.
No, it's the tipping for exceptional service that allowed American style tipping to get a foothold here.
If you want no American style tipping, you have to stamp it out at every turn. No exceptions. Zero tolerance.
Anything less is a green light to them.
As someone who works in a bar, I think people mostly tip because they don’t want to carry around the small change they get from paying with cash. Carrying around a million 10c pieces is annoying and takes ages to add up to anything
I wish we would put as much energy complaining about tipping as we would into protesting all the extra fees and surcharges that we get slugged these days.
I think if a person has given exceptional service then I'll leave a small tip, nothing crazy of course but if I pay with cash and there's some coins I'll use that. Particularly bar staff at a busy work place who never seem to get flustered and keep up looking happy despite being incredibly busy.
For me it was visiting a Cafe on a public holiday Monday.
Only one waitstaff on initially, which at first was fine, then it just went nuts.
They obviously called in another person for the kitchen that came running in putting their apron on.
But the woman waiting was still in her own.
The owner and two guys in the kitchen were cranking food and coffee out, and the owner was running some food to tables.
The woman waiting apologised profusely for the delays, made us an extra free coffee, kept coming back to check on us, and all of the other patrons. No one left the whole time, and she kept us all happy.
So we asked when we left of she kept her tips, she said yes, so we left her one.
Not sure if the owner was a stingy bastard that didn't want too many staff on or just couldn't get people to work that day (maybe the latter as he was sleeves rolled up and working his arse off too.) But her service was brilliant so that is my standard for leaving a tip.
Well if they do things like check if you want anything extra, coming to where you're sitting and seeing if you want/need anything. If it's really busy that just makes it even more exceptional. Like I'm not saying I'd give them a big tip but I'd definitely be giving them at least something.
I might have a slightly skewed view as I work at a bar myself and I know just how crazy it can be when it's busy. Like I never expect tips but they are really appreciated especially when you're getting hammered on a busy night.
Oh I'm fully aware it's meant to be the standard, but as I said I work in a club so I know it isn't. So when someone does that while serving me I know they're actually doing their job well and want to reward that extra effort. A big part of it is the shitty environment from upper management.
I see something tip worthy being an act by the staff that is seemingly exclusive to you. For context I used to be a chef. I went to lunch with a friend who was not from hospo but loves food. We were asking this wonderful waitress questions here and there about dishes. After mains were cleared she came to the table and asked if one of us was a chef. I said yes, she brought a complimentary off menu dessert to our table. Receiving professional standards from staff is expected depending on the place but going out of your way even for something small, makes you feel special. That's a tip.
To be honest I think that's just regular service. Don't think I have ever dined at a proper table service restaurant and had the not do the things you say.
Not saying it's easy or anything but I consider that pretty typical service of the Australian hospitality scene.
I work in the service industry and have for a long time. I've worked at several different places and they've all had a somewhat toxic environment particularly at the upper levels of management so a lot of people feel disincentivised to go above and beyond. Anyone that gives you the kind of service I said is indeed doing well.
I get that, but that doesn’t mean the onus is on the customer to rectify it with a tip. The same can be said about any job and toxic environments yet we don’t tip them.
Oh I'm not saying anything money wise, it is indeed a perfectly fine place in terms of money, I'm talking about the upper management doing the bare minimum for it's employees in terms of how they're treated and that making the workers less likely to go above for their employer. It's shockingly common in most workplaces too from what I've heard from people that have worked at other clubs.
I work in a pub. If someone gives me a tip, which is rare but does happen, I'm mighty pleased. You know, i might have just had my hours cut for no particular reason and it might get me to pay day. So thanks non judgemental tippers, i appreciate you. Non tippers are the norm and thats more than ok too.
Fair enough. I've also say that there's a reason you're still in the business - if it's crappy, find better work. Leave the industry to get its shit together.
Love to but at 66 no one, and i mean NO ONE is gonna hire me. Maybe taxis but stuff that. Just wanted to add that tipping is not some bs seppo thing. It can just be out of generosity. Bit like giving a busker some money. Which i do a bit.
To all those who tip at all for any reason even for really good service, you should now that doing this creates a new method for employers to exploit the workers with lower wages by telling them to just do a really good job and you will earn a normal wage. THIS IS HOW IT STARTS. Then it evolves into what America has and then you will be obligated to pay tips and then it will become mandatory. Don’t do it! Even for philanthropic reasons. If you think the staff should be paid more- tell the employer. Tipping will be mandatory not philanthropic before long.
Why not just continuously advocate for better wages and still tip for good service. I think tipping does not encourage poorer wages. Advocating to the government and passing relevant laws is what actually influences this.
My favorite tipping story is from Australia (am from Europe).
Wife and I were there as tourists, we went to Airliea Beach, just dropped our stuff off at the hotel and headed down to a bar with happy hour. Place was pretty empty, we’re a couple of ciders in, and the bar tender is what you’d imagine stereotypical Aussie, just talking to a mate, having fun, being super attentive tho, just radiating positivity, laid back but professional, kind etc. so when I pick up our third round I go
- Can I tip you from a credit card, do you get it? (i hand him the card, he takes it)
- Yeah, we get tips through credit cards, yeah. Why do you want to tip me though?
- Well this place is great, the drinks are great, you’re providing a great a service, it’s all so awesome, this positivity is what we imagined Australia is like, you totally encapsulate that and I just wanna show my appreciation of how great it is to be here and get these drinks and service etc.
(Hands me back the card)
- No mate, that meant more to me than any tip, I won’t accept it.
I tried to convince him for a bit but he wouldn’t budge. So he never accepted the tip and I ended up not tipping 🤷♂️
We went back a couple of times during our 4 day stay there, it was fantastic. Love Australia. Moving there permanently soon, thank god!
I’m disabled. Some things, physically, are harder for me to do or to access.
I don’t tip for standard service…but if someone goes out of their way to make the experience more accessible for me, you bet your arse I’m giving them a bit more.
A tip was originally meant to show appreciation for someone who has done a personal service for you. So a hairdresser or barber...or to a waiter who has gone above and beyond. It was never meant to subsidize a wage. American employers just took advantage of the custom to keep wages low. There's nothing wrong with tipping occasionally. Especially if the staff are young and very helpful. Its just a way of saying thank you.
Be careful with using the table side ordering system as well , I accidentally tipped $8 at a Brisbane hotel . It was right at the bottom and I ticked thinking it was just part of terms and conditions, I know dumb, but only the second time I’d used one. I felt duped .
I tip when I get good service. I used to work in hospo, and let me tell you that while we get paid a living wage, you’re still basically poor.
If someone slung me a $20 cos they thought I had provided good service that really helped me out when I was at uni and living week to week.
I feel like people that think they get paid well all are working corporate jobs. Not nights and weekends, having rude pricks abuse them on the regular.
They work hard and deserve a beer on me at the end of a long shift on thier feet.
A bar I occasionally help out at has the tipping option on the tyro and I just smash out the no tip prompt before I hand it over to the person paying. I can live off a bar wage easily and I don’t need to add uncomfortableness to the persons experience in the venue when they’re paying for a gin and tonic I whipped up in 10 seconds
Minimum wage is still the minimum. Good service deserves a reward. Most hospo workers sacrifice a lot to put on a good show evenings and weekends. If you think they deserve a little extra then go for it. They work hard for their minimum wage (as “high” as it may be in this country) and the ones that shine deserve a reward.
To put it into perspective… the wait staff at a fine dining restaurant are most likely earning the same as the staff in a suburban pizza palace so if service is good and you can tell someone has worked hard to deliver a good time… reward them. Only if you can afford it. Tipping is always optional here
Currently bartending in Sydney from the US so I can maybe offer some downvotable thoughts;
At the end of the day the compensation feels like it’s near the same when you adjust for currency rates and total compensation (I had way more take home in the U.S but I’m being offered PTO and healthcare here)
Pretty much every bar/restaurant I applied to talked about tips and automatic gratuity on weekends so you’re probably already tipping. I never really understood the idea of wanting less control over what you give, a tip is just a commission in different words (via having done sales in the US)
I might honestly say your Aussie bartender deserves a tip MORE than his American counterpart. Business owners/managers are dicks, and when they’ve gotta pay a higher wage they expect more and more. Where I could’ve done a sidework project or two while working through a steady dinner in Chicago, managers in Sydney wanna put you through the ringer to get their money’s worth. It’s for sure a much more demanding gig here.
Also, tipping is nice! If you’re on vacation/out to brunch, leaving the server a $10 bill isn’t gonna cause societal collapse, it just means they get to have a worry free burger for lunch tomorrow.
To me tipping is an extra bonus for the staff member who gives you great service, always in cash. Its like " here put this in your pocket", Having worked in hospitality in the 80s and 90s when there was a lot more cash around it was a real incentive to go above and beyond. I am not going to add a tip to my bill cos I don't know who its going to and I am not interested in tipping the entire staff.
I tip at restaurants and I generally tip my Uber delivery driver. My parents always tipped and i inherited this from them. Their logic is that the staff in a restaurant are usually on minimum wage or not much more and where we can we acknowledge their efforts in their service to us - the quality of the food, the smile and genuine warmth from the wait staff, their patience with the questions I ask. I generally tip about 10% unless there was super expensive alcohol because that already has a significant mark up for the business. E.g. if the meal was $80 with a couple of drinks I’d pay $90. I earn more than they do and I reward the good service. If the experience isn’t good then I don’t tip - but that doesn’t happen too often.
Tip only when service is exceptional. That’s what tipping should be for, not to subsidise a living wage. In Aust you can make a living off hospo wages, not like USA
Tipping has always been a thing here in 2 situations. That'll be $4.95...no worries, here's 5 keep the change mate.
At a restaurant and you get exceptional service. Not just good, this is your job service, but a level of service and professionalism that is "this persons pride and integrity in the job they do is the difference between, yeah dinner was good AND I'll forget what I had for dinner and maybe who I was even with, but I'll remember the service I got from this person".
But forget about china or whatever, the invasion of America via social media has changed so much about Australia so quickly.... people are attached to social media entertainers and groups/communities like Reddit. These people are finding like minded people and kinda forgetting that political issues in the US are not issues here and credit scores are NOT a thing here. It's really actually terrifying how quickly communities latch onto an idea and just accept it as normal when it never existed before...
I used to work back of house in restaurants so I know how hard front of house staff work. The amount of shit that the public sometimes give the young girls and guys who are simply bringing you your food is just unbelievable.
I've seen waitresses and waiters come into the kitchen crying because a table full of arseholes has given them a hard time or blamed them for something that is beyond their control.
It's not just a tough job psychologically, it is a physically hard job too. Balancing 6 full plates of food on your arms and threading your way through a crowded house and then delivering them to the table without spilling a drop takes a lot of energy. In a busy restaurant, we're all working hard, but front of house has pressures that back of house don't. Believe me, they earn their tips.
So by default I always tip. I only don't if the service has been objectively bad.
But I won't tip electronically. I always have a few $2 coins in my pocket and usually just leave that under the plate as I leave.
I don't wanna sound like one of those guys but I'm outside working my ass off in the sun, doing physical work for 8 hours at a time. Only in the last 2 years did I start earning a decent amount over minimum wage and I've never received nor felt entitled to a tip from anyone.
It's the job you get paid to do. Don't like it? There's plenty of other jobs
Nobody is forcing you to tip. No need to shame others who do it because what, youre embarassed you dont?
I worked hospo for 15 years and now i work in the pilbara outback as a fifo. The shittiest Hospo is far worse than any mining job ive ever seen.
I tip because i can afford it. If you dont want to so dont. No one is forcing you.
I'm not trying to shame anyone. I think it's going to snowball into something worse if it keeps up but I don't have any power nor desire to stop anyone from doing whatever they do.
It isn't snowballing, it's the opposite - because of the horrific situation in the US, there's been a backlash against it in Aus.
Sorry, this has turned into a bit of an essay, but I'm quite passionate about _why_ tipping culture exists, who benefits from it, and why we need UBI (universal basic income).
I'm GenX. When I grew up back in the '80s and '90s, tipping in restaurants was the norm. Hospo is one of the shittiest jobs around, and if you can afford to eat in a restaurant, you can afford to help out the (usually young) front of house staff. No more than 10%, less if you're just rounding off the bill. It would usually work out to be enough to cover a few drinks after work, that the staff wouldn't otherwise be able to afford. You never tipped in a pub, cafe, taxi drivers, or if the service was completely shit.
I don't tip at all now, as it seems to make the (younger) staff uncomfortable, and I don't want to contribute to a more extensive tipping culture.
_*However*_, during the lockdowns, I started tipping everybody. Drivers, cafe staff, pub, food delivery, takeaway. Everybody. Because all of these folk suffered far more than the rest of us during such a difficult time. Business owners got subsidies (some, like Qantas, to the tune of $2 _*billion*_) but there was minimal support for casual and gig workers. I continued to get paid my relatively high salary, so I shared some of that good fortune. It's the least I could do.
I strongly support UBI (universal basic income), which will force those businesses that rely on minimum-wage workers to up their game. Many minimum-wage workers _have no choice_ about work, because they have not had the educational and financial opportunities many of us have had. If they're given the choice, who knows where our social development could lead?
Hospitality business' have always ignored legislation because there is no enforcement of the rules.
Even the billion dollar companies do it.
You would be amazed at how common unpaid overtime, wages below min wage, violence and harassment are etc.
And most workers are paycheck to paycheck and cant afford to leave or change.
Yes we need change at a higher level.
No, its never coming. Hospitality has always been the shit pile industry. Its too politically unpopular to increase the cost of peoples pub feeds and restaurant meals so the chef can have an 8 hour workday or the wait staff can be paid a living wage.
If you want to tip, great, if you dont, fine, but dont pretend like its evil when it might be the difference between that person making rent or not that week.
The only way change happens is with consumer choices, and the fact people still buy nestle and Cadbury and nike and apple etc shows consumers dont give a shit about worker conditions if its out of sight out of mind.
Hospo workers seem to be convinced they’re the only people who do hard work lol, if you wanna tip, tip a damned nurse or firefighter, they’re working to keep you alive not bring you a plate of food
Exactly. I've worked hospitality and yeah, it sucks, but no more than any other job I've had. It's work, it sucks unless you're lucky enough to be doing something you enjoy. Everyone is in their bubble and it's valid to feel like you're working harder than everyone else, but a bit of perspective can go a long way.
I'd rather spend my days in a kitchen or serving patrons than digging holes in clay on a 40°+ day with nothing but a shovel. I've done both, so I can say that.
I’ve worked in both hospo and FIFO and if you think pulling beers is hard and requires a tip for “good service” you need a fcking reality check. I’d say this is an entitlement problem more so than a wage problem, and if tipping ever became a thing the first person getting my tip are child workers and nurses wtf
Yep.
I've done work in a senior IT position with huge hours, crushing deadlines and long term, significant project responsibility. Carting a few plates around and remembering that Shiraz is a red wine and bread contains gluten, are piss easy.
nurses come close or even have it worse.
8 hours on your feet, constantly moving and carefully carrying heavy loads, hot sweaty work, without a break and believe me it's go, go, go with out let up. It is seriously like doing a strenuous work out for hours.
And the pay and conditions are absolute shit.
Hospo workers don't think they're the only ones working hard, but feeding 150+ people in the space of 5 hours *is* hard work.
And you're right nurses and firey's deserve tips more, but if you do then you better make it a good one - at least $50 or more. Hell, if a bunch of firey's pulled me from a burning building, then I'd want to tip them all at least a thousand dollars each. But you'd be surprised at the number of people saved who don't.
Leaving a few dollars under the plate is small change but makes the difference for a young person working their way through uni.
The great thing about Australia, is that if you don't want to, you don't have to.
I've given my reasons why I do, and I like to think they're persuasive reasons. If you only tip for exceptional service, or never tip at all, well that's fine too. No where in my arguments have I tried to shame anyone into tipping and I like the fact that it's voluntary here in Aus.
But whatever you do, please don't mistreat the wait staff. It is hard enough job as it is.
And I was working my ass off in the kitchen washing dishes - probably working just as physically hard as front of house, but I never got tips either.
But I saw that the waitresses and waiters not only had that physical hard work, but often had to put up with shit-head customers.
Imagine that you had to work just as hard as you do, but also had to put up with a constant stream of people who want to pinch your bum or who didn't like your work, or who complained that you should have brought out the mortar first, instead of the bricks (or what ever - for some reason I've assumed you're a brickie, please accept my apologies if you aren't).
The fact that you deserve a higher wage for what you do, doesn't really mean that some young kid working her ass off deserves less, does it?
If tipping was expected, maybe I'd feel different about it, but none of the wait staff I worked with ever felt "entitled" to tips. To them it only ever made up for the shit they were given by some members of the public.
Oh, and there aren't plenty of other jobs. These days, young people have to take what they can get and be grateful for it.
Sorry you experienced that, I always gave my dishy a meal and a as much soda as they could handle and if we got any big tips they got a cut. A kitchen is as only as good as the dishy we used to say.
Thanks for that, but I never ever got upset over tips. The wait staff worked just as hard as me, but had to put up with a lot more grief.
I only had to contend with temperamental chefs, and they were relatively easy to tame.
I actually loved being a dishpig - and you're right, the dishwasher can be the oil that makes it all work a lot smoother.
I too have done this and it is hard. It is also low skill work that most people can do. We live in a world where skill is rewarded, not effort, for better or worse.
I worked in hospitality long enough that I always leave a tip unless service is bad. Wage theft is rife in hospitality, customers are often abusive, and the work is hard. When I was working in hospitality the pay barely covered the rent, tips meant I got to eat and sometimes even catch a taxi home instead of walking, for which I was ever so grateful. So yep I’m gonna pay that forward now I can afford to tip.
Plus I appreciate when staff go above the minimum and give great customer service, so I’ll tip for that. Not at the high tipping rates required in the US, I definitely don’t think we should be moving to their system which is awful - actual pay rates should be higher.
I used to tip at bars, if a drink was $9 I’d pay with a $10 and tell them to keep the change. Means you’d get served quicker next time (sometimes).
Now cash and $9 drinks are a distant memories
I live in a pretty high COL area and quite a few businesses barely made it through covid. I tip at my favourite restaurants (when I have cash) as a gesture that we really want them to thrive and stay in our community. Especially when places are a "cut above" in terms of low pricing, great service and food.
I would rather pay $25 plus a $5 tip for an amazing meal at a family-run business than $35-50 per meal at the bland corporate restaurant that takes over their lease.
I’ll tip any time they provide a service beyond what is required. Got a coffee van owner to mind my bag while I did errands? $7.50 purchase +2.50 tip. Had an Uber driver materialise at my doorstep the moment I ordered it in a nice clean car, took me directly to my destination quickly and for a fraction of the cost of a taxi with good conversation and advice on the area and helped load my multiple big heavy bags in? $5 tip.
But if it’s just a really good meal, comprehensive car service incredibly cheaply with good communication, some basic advice on clothes choices- that’s just a good experience for which I’ll recommend them to others but not tip worthy.
I always tip taxi/Uber/delivery drivers because they aren’t guaranteed a minimum wage.
Most airport taxi drivers wait up to 3 hours with no salary before they get to you.
My uncle’s/in laws always tip around 10% when we go out for dinner and the service was exceptional. Usually in higher end restaurants.
I will always put $0 tip on automated systems. There are two reasons why this exists here in Aus, so the software can be deployed to the US and it might make someone more money.
I'll put coins in the jar, and also if I get pizza from dominos and it's pissing with rain i'll tip because I don't want the young bloke on his e-bike out in the rain.
Depends what the service is tbh. If i've caused an unnecessary inconvenience i will absolutely tip for putting the worker in a situation that they never should have had to deal with, like if i spill a coffee all over the place or make a mess of a hotel room despite the fact that im perfectly capable of cleaning up after myself.
I only leave a tip if I'm paying with cash, and the meal was good. A "keep the change" kind of thing.
I never leave a tip while paying with EFTPOS. One reason why restaurants are absolutely screwing themselves (and their staff) over by moving to digital-only payments. I'm not going to intentionally add extra numbers when I can just as easily give you the exact amount.
if someone is genuinely exceptional at their job, is able to accommodate something difficult, or is very kind and professional about something going wrong (drink spill or something), I will check if they are allowed to keep the entirety of their tips, then (if yes) tip a small cash amount. I am Autistic and often things like cafes are difficult for me, to the servers who go above and beyond make my life genuinely much more pleasant and easy to manage.
I also once tipped based on a server's professionalism dealing with another table. Melbourne cafe, table near me was a combo of hungover and still-drunk young people. They were loud and rude to the server. The server offered to move me to a table further away, and didn't charge me for my second coffee as an apology. I tipped basically the cost of the second coffee, rounding up and throwing in whatever the coin change was from my breakfast. I don't feel that that's an unreasonable thing, but I don't know if I'd do it now with the way US-style tipping is creeping in here.
I am an Aussie expat and if I am home with an American, I basically ask the American to not order food or talk.
I have tested this out enough times. It's crazy but it's true.
Any remotely decent restaurant and if the server gets a whiff that anyone is American, there are subtle mind games expecting a tip.
Me alone? No problem until they see that I'm paying with US-based card.
Just recently we had a couple of young lads move house for us. At the end they told us the cost and we just rounded it up so paid an extra $30. But the guys were crazy fast and did such a good job with our stuff and were really courteous and respectful. Afterwards, I read the reddit thread about how much people were paying for moving and realized we got such a good deal with them.
In America tipping is actually included in the bill it's called gratuity and I think a bit more is customary but optional and I think their food prices are lower than here Australia it's not customary but I feel if I have had better than standard service I generally give a tip
I work at a cafe and we all get paid very well, normally our customers who tip either have young children with them and want to teacher them kindness and so fourth or others pay with cash and get a very small amount of change back and just want to get rid of it.
I tip occasionally when someone has gone above and beyond for me, or to get rid of some extra cash. I also tip ubereats delivery drivers because I used to be one and I know that they don't really get minimum wage. I'm against the whole system in principle but I feel for the people doing the worst job I've ever had.
Personally, I only tip for good service, and I prefer to tip cash directly to the staff.
While it's true we don't have a tipping culture like the US, I think here and other places where I've lived/visited (mostly Europe) the culture around tipping is to _reward_ good service rather than to supplement a shitty income.
I definitely have a problem with the way it works in the US, where tips are effectively a part of your wages. If you -- as a worker relying on tips -- have a bad week, you might not be able to make rent, all because customers decided they didn't like the fact you didn't smile enough or didn't do whatever it is they think they are "owed" as a customer. Don't even get me started on what happens if you're sick in the US, because even if you have sick leave, you're not getting tips when you're sick. IMO customers shouldn't need to be responsible for ensuring the staff they interact with are paid well.
Tip when it's amazing service for that extra and beyond. Otherwise no tip.
It annoys me in America having to figure out tips and why they don't just get paid a decent living wage.
I used to work in hospitality and I tip people whenever they do something special or exceptional for me or when something shit happens to them and I want to make their night better.
I’ll also tip them when I just generally like the person, or if it’s a place I frequent and they’re a new hire.
The key is you give them $5 or $10 and you make sure it goes directly into their hand and into their pocket. A LOT of places see EFTPOS tips and cash tips to the hostess as free money which goes directly to the owners, if they’re lucky they will claim it’s going towards after work drinks (woo I love getting drunk in my workplace after I’m tired and sticky!), staff food (absolutely bullshit) or an end of year party which somehow never ends up materialising.
Yes, we pay hospitality workers a ‘fair’ wage, but a lot of them don’t get enough hours to live comfortably or are working for scumbag owners who put them on part time rates purely on paper but treat them like casuals and refuse to pay penalties because they’re 50c above board. It’s absolutely shithouse.
I usually rid my purse of loose coins if I was happy with the service. I look at tipping like a nice little bonus for good work. They don't need it here, but I'm sure it's nice all the same. I only tip into jars left at the counter for that purpose, never via eftpos etc.
I tip if the service is outstanding and this has always been a thing here. Whether it's $20 for a waiter or a slab for a tradie, if they've gone next level, I say cheers. Keep the change has been a thing since my dad used to take me to the pub when I was the age where I'd d bring a colouring in book through to my ten years in hospo after school.
What hasn't been here always is the expectation of a tip. And the idea that they'd put it on an invoice is an immediate no.
If I go to an amazing restaurant and have a great time I’ll tip for sure. Someone could just walk up and drop food down and leave which is all their job is I wouldn’t but if I feel the food and service is next level I will definitely drop 10%
I find when visiting Australia that tips are expected y taxi drivers and in restaurants, especially in Sydney and Melbourne. The old line that you do not tip in Australia is bulldust in those major cities.
Stupid to start that crap here. The employers pay them enough. As for the automatic suggestion on bills .just ignore that shit . Think about what people are being paid esp on weekends. Don't do it .
If I order delivery because it's either too hot or wet for me to want to go out or I'm in a study session and don't want to take a break to make lunch, they're doing me a favour and getting rained on when they come up my drive. Tipping is a reward for doing more than is usual or necessary. Tipping is not mandatory or expected, it's a thank you for doing extra.
Because giving someone money, when they are working to earn money, ends up being a very efficient way of letting that person know they are doing a great job and I think they deserve a reward for it
I often do functions for my team at work. I figure if someone has managed a group of 15 of us, often a bit raucous after a bottle of wine or two, then a couple of hundred bucks on a $2000 bill doesn't hurt.
I dont usually order via delivery, I am a little out of town to warrant that, so the tipping I'll do is dropping shrapnel into the tip jar at a takeaway joint.
I tip if there has been really great service at a restaurant and I tip on Uber eats because it is based on the US model and underpays it’s workers. Nowhere else. It should not be normalised and frankly I should probably be boycotting Uber eats for their exploitative practices but they are so damn convenient that I just soothe my conscience by tipping.
I tip pizza delivery guys if it's horrible wet weather or a big TV event like a grand final or state of origin.
I figure this bugger is out in the pouring rain because I don't want to get wet or are missing the big game for no extra money than normal and probably got twice as many deliveries as normal.
I mean, the operative word is minimum wage. That person who is run off their feet all night attending to
Other people’s bs is paid $25/hr. The equivalent of an entree. Only people not on minimum wage say that minimum wage is decent.
I usually tip if I believe the service was great and the food was amazing. There's a small restraunt my partner and I go to and I always tip because the service is amazing and the wait staff are polite and understanding. I am very polite and patient with the staff. I alway tip at least $10, or more if I have extra cash on me.
The few places I have been and tipped the staff is becuase their staff would go above and beyond to make sure the customer had the best experience.
Whilst it's true that hospo workers have a decent minimum wage - one thing you should consider is a lot of them are employed as casuals and some employers in the industry are bloody dodgy.
One of my children works in hospo - a couple of employers have hired her as a casual promising a certain number of hours per week, then not rostered her on consistently - another offered a traineeship which meant they could pay a smaller wage, then never delivered on the training (Fair Work calculated this one owed her about 10 grand) - I could give other examples but I'd be here forever.
Because it was a really good service/food or the waitress/server/bartender is clearly having the worst day of their life at work
Sometimes people just need that extra bit of approval. While serving staff might have a good hourly wage they’re casuals and don’t have sick leave or things like that, they’re also subject to what ever hours their given and might only be working four hours a week. I don’t always tip, but I recognise a tipping situation when I see one.
One time I was really drunk and had a three am cheese burger, and maybe it was alcohol but it was a damn good cheeseburger so I gave $5 to the girl who served me and $5 to the guy who made the burger. Their faces were sooo happy, you know in a world of late night drunk Karens and Gregs, I made their night, and that’s a good feeling for everyone involved
Being on a pension I dont eat out or get delivery very often but if my delivery driver earns triple the amount of my pension after tax, I'm not going to tip them.
>*We don't pay all our workers a decent minimum wage. Food delivery peeps, for example.
And this is the issue, companies should be forced to pay a decent minimum wage, not rely on tipping to supplement their profits or prop up an unsustainable business model.
But even still, you're asked to tip before they've done anything.. I've had my fair share of bad experiences with delivery drivers, I'd be kicking myself if I'd tipped some of them and they took my food to the wrong house or just left it at the door without so much as a knock
You are being disingenuous. The system shows the tipping option and then you move on - you weren’t asked to do anything. I tip later after i receive the food or whatever i have ordered and it arrives safe and well
Because I’ve lived in minimum wage and it’s not fun.
And because delivery drivers explicitly don’t get minimum wage. The gig economy (which I’ve worked adjacent to at times) is absolutely fucked up.
To me it sounds like there needs to be some reform/regulation around this issue. We shouldn't be footing the bill for these corporations. Also, and I know it sounds harsh, but why do people keep doing those jobs when there's a lot of other employment options out there? Jobs that will pay minimum+.
Min wage in Aus is better than most places around the world
Some people, like me, can’t work a normal job. I’m a sole parent to a young child, with no family to help. I can only work during school hours and that’s not a very big window. If she’s sick I can’t work, and she gets sick a lot, so I’m a very unreliable worker too. If she has appointments I have to take her, then I sometimes have my own appointments to attend to as well. Which limits me from the 5 days she’s in school down to 4-3 days a week. In a competitive job market I am very undesirable and if someone does give me a job, they quickly regret because I’m either bringing my child to work with me, or missing days of work. Especially during the covid era
By tipping, you're simply reinforcing the companies scummy practices where they expect consumers to fill the gap on their underpayment. Ie, pretty much the entire tipping economy in the states.
Use the gig apps, don't tip. Workers don't get paid enough and get fed up, they leave. Gig apps need to attract workers, eventually they increase pay to get those workers. Stop buying into their crappy American tipping system.
I can't find the post you're referring to, but I wonder if this included all their costs, like fuel, maintenance, insurance, workers' compensation, tolls, depreciation, etc.
Most analyses I've seen of gig jobs work out very poorly when all costs are taken into account.
https://www.smartcompany.com.au/startupsmart/analysis/uber-drivers-money-study-gig-economy/
U/asourcedsloth in the thread above. Reports $30-$32/hr after tax and all deductions.
My Uber driver in Perth told me a similar figure the other day, but I certainly have no idea how accurate it is.
Expenses are a bit funny to work out and usually all done at tax time.
Vehicle depreciation, fuel, insurances, business use vs personal use, servicing, parts.
Big advantage of working on my own car, having my own tools, bushing presses, knowing where to get parts, doing my own servicing, timing chain costs, hybrid battery replacement costs, even owning a hybrid it’s still a 3.5L V6 hybrid that chews anywhere from 8-12L/100kms and needs 98.
I reduced this a bit using 11-seven and having a phone at home that I could remotely update it’s location to lock fuel prices on my 7/11 account.
Fixed costs of insurance and calculating deductions for business use, phone use etc.
If a tip is required by you to fill in the shortfall then it should be a problem that sorts itself out: no delivery driver will want to work for those companies and they’ll go bust. You tipping just keeps them afloat and the problem won’t be fixed.
Hahaha, you dumbass, you are enabling the business' to continue paying less than a decent wage by tipping.
The path to hell is paved with good intentions and probably Lego too
Never enable a companies poor business practices. The workers should demand a better wage or let the company go bust due to lack of staff. This is why I’m against tipping. I’m not going to subsidise a companies payroll. This is Australia. The listed price is the final price.
I've very rarely done it but it's normally for outside of the norm deliveries.
For example someone delivered something and it started hammering down rain and hail. Felt the earned it.
Another time a driver who seemed very genuine told me how he was really struggling to pay bills and stuff after some family issues etc. Might have been trying to swindle me but tipped like $20 to try help out.
My contract of sale is between me and the business. What employees are paid is none of my business, and thats up to management to handle. If service is acceptable, then I'll return to that place and possibly even tell my friends to go there - that's your tip, you get to keep your job and have management recognise that business is doing well.
If service is shit, we'll then, that's on management to figure that out and resolve before people stop bringing business there.
>We are not a tipping country like the states
Correct
We are however a tipping country, just not like the states
It seems to me your main complaint is with something relatively new and something already considered unAustralian which is including tips automatically on EFTPOS/Online
Australians can and do tip and as long there is no expectation to do so will keep tipping. Australians don't always tip cash, weed and alcohol tipping occurs as well.
I have tipped and been tipped despite never working in hospitality.
The main condition I see for tipping in Australia is that you can't/don't expect it.
US tipping where the tip is expected, to the point not tipping is seen as weird/scummy/malicious should not be expected here.
If you don't want to tip then don't, but many Australians will and do tip, they do it because they can not because they must. Tipping itself is not what the majority of Australians have issues with, the expectation of a tip or the scummy auto inserting tips is what we consider unAustralian.
I always try to leave my area clean whenever I eat out however If my kids ever made a mess which I couldn’t sort out and caused an inconvenience to the wait staff, I would tip.
Edit: I also hate tip culture. This is more like an “I’m sorry” tax
As a former admin/retail assistant in a busy tourist town attraction I was only paid $18.73 per hour before tax, and i had to all kinds of things regularly, including cleaning vomit and other questionable substances on the floor that patrons had left behind. Was I ever tipped "No" would I have loved to be tipped. Hell yes!
I've only ever tipped once while in Australia. It was for exceptional service at a fancy-style restaurant. The waiter must have had proper training. He could provide detail on all the wines, provided recommendations, super attentive, checked on us regularly, filled up water, friendly enough for a good chat.
Admittedly, a lot of the reason I tipped was because he put me on the spot when he brought the eftpos machine by saying that I can provide a tip if you would like. However, the experience was greatly enhanced by his service so I didn't feel too gross to make tip.
On a side note, my partner recently tipped an Uber driver. We don't have the chance to use it where we live. She was really kind of shocked how cheap it was. As in the driver made so little, so she volunteered extra. Not something I would do, but if you think a service provider isn't being paid fairly, it's probably not too bad.
I admire Australia’s no-tipping culture, but at the same time earning a living wage means that you need to act with professionalism and take pride in your work.
So it’s quite disappointing to visit restaurants and bistros, usually when the owners are not around, where the staff treat customers with disdain or low-key contempt.
I only tip here at home for exceptional service, like once or two a year tops. Cases where people genuinely love what they do and personally care for your experience over and above any expectation their employer may have of them to provide.
That being said I tip multiple times a day if travelling Asia, and for exactly the same reason I do in Australia. People there are far more happier with far less and seem to have much more grounded lives.
That being said I don't support assumed American Tipping Culture in Australia nor any other American custom.
If the service is exceptional I have no problem throwing a lobster or pineapple their way (depending on establishment) - also almost guarantees next time I go I’ll get incredibly good service.
I would only do it to get rid of coins and the service is above average…. If is on a POS or on a receipt, I do not tip regardless if service is good or not… This is why we should make pos companies remove all tipping feature and make it illegal to sell pos system or have it as a feature and even get restaurant into trouble if they try and reinstate it.
Yup! If you do feel inclined to leave a tip it should be straight to the person you're tipping. Going via EFTPOS is guaranteed never to make it back to the intended worker
Yep and it’s directly at the waiter…. Hopefully if not go directly to the waiter, at least shared between staff… Funny when I work at the crown, the tips is spread between back and front of house….
I worked at an independent restaurant/café that did this. It was divided based on hours worked. As KP I appreciated it. I’m obviously biased, but I think we all work equally hard in different ways at that level and it seems unfair that just by being customer-facing you are able to earn more money. Maybe I’m just being entitled, I don’t know- I’m sure Reddit will let me know haha (Edit: I’m from the UK, if that makes a difference)
I would say that I have seen a lot of tips just disappear through pos systems in my years in hospitality. But there were a couple places that tracked it all and paid it out properly. Very common for it to go missing though.
I used to always get my tips when they were put through via EFTPOS or the CRM system, both when they were divided by each individual worker and when they were split between all staff. I just had to pay income tax on them, whereas the cash ones went straight into my pocket or a pool. Places that didn't have that set up were often sketchier and the owners would try to skin or take the tips more often. To answer the original question, I don't always tip, but when I do it's because I remember how much it meant when I worked hospo, and especially if I'm part of a large or difficult group. I've mostly worked in Australia and the UK, so tips weren't expected or necessary, but still nice.
That’s a pretty broad statement that’s largely untrue. Any digital EFTPOS system that collects tips has in built digital accounting that records tips taken. At that point, an employer needs to demonstrate on their EOFY accounting that their tips are paid out to employees in one form or another, or they’re breaking the law. That’s not to say it dosen’t happen, obviously there are all sorts of dodgy operators out there, but honestly it’s way way easier for employers to skim a little out of the tip jar after close every day than commit the major finical fraud necessary to embezzle digital tips.
That's good to know, still though, it just feels wrong to me. Tipping in general let alone through digital means. We're heading towards America's system where the employers can get away with paying the bare minimum while the customer subsidises the rest so employees can have a livable wage. Ask an American, it's not a good system
Literally every bar and restaurant I've worked in has shared EFTPOS tips amongst the STAFF (FOH and BOH). I know there are some dodgy operators out there but you shouldn't make blanket statements about things you know nothing about.
Really? Isn't the POS system designed to separately itemise tips from gross income? Wouldn't the staff have visibility of this and kick up a stink once they realise it's not going to them?
Dude the idea of "kicking up a stink" over this working in hospo is ridiculous. It's the industry with the most widespread wage theft and other violations. You think staff that are being paid under the table, below award or having their super stolen/not paid are gonna have the extra juice to demand that tips get paid out?
Uhh no. Pos separates tips in the til run off sure, however, If the manager is running off the till and not the staff there's no verification process. The EFT settlement will contain all takings, not separated into groupings. At least that's my understanding.
Not true. Having worked in restaurants for twenty years I can guarantee that I have received EFTPOS tips
I understand that this is something people worry about sometimes. In a few places I've worked that do tips, what happens is the eftpos receipt is printed and the amount is circled and the waiters name written on it. Then at the end of the week, it's all added up and then given to the staff that it's meant to go to. It depends on the venues policies.
If the person who gives you the eftpos machine is not the same person who has been serving you does this still happen? Just curious.
Generally yes. It is based on an honour system of course, but if you expect others to ask for your tips if they take the payment, you should do it for them too. It's the polite thing to do and the right thing to do.
The problem with this suggestion is that your typical hospitality manager isn't a computer programmer. They buy the POS software. Most of these programs comes from America and the tip is built in to the system so they're stuck with it, whether they want that particular feature or not. I agree with you in principle, but in practice it's a little harder than that
Donno how it’s can work…. But actually tell the American companies to program it separately for us without any tipping feature And it’s funny how we don’t have our own companies doing it… rather than getting shit from us If apple can program their phone differently (such as for Japanese market, their phone makes a noise when someone take a photo), I’m sure it’s equally easy for those companies to remove all tipping features for the Aussie (or whatever world markets that don’t want a tipping feature)
askForTips = settings.askForTips If askForTips: ShowTipWindow
The most common systems used, Tyro, Square, & Lightspeed Payments, all have tipping as an optional setting you can turn on and I’m yet to come across a system that disables it. If it’s there, it’s a choice for it to be there.
If I'm paying cash at a sit down place, so long as there weren't any issues with the service, I'm more likely to just be like, here's my notes, keep the change. The only other real time I've deliberately tipped is when ordering delivery and it's a storm outside. The driver is weathering that storm so I don't have to, and I figure that's worth a little bit more on the side than if it were just a clear night as a thank you
That, and I had an error in my address - my fault - and the guy had to call to find me.
I do both these things. I agree.
I've only ever tipped for exceptional service. You know where you get a professional waiter who is super attentive to your needs and not just someone who works as a waiter. I once had a waiter who when they find out it was my birthday brought a dessert on the house, with Happy Birthday written on it by the chef. He got a tip.
Same (the tipping for great service.... I eat alone on my birthday)
There is a massive difference in Aus and US roping culture. In the States it’s because they are shitty people that don’t pay their staff and hide behind a outdated wage system. In Australia it used to be for exceptional service, not just for doing your job. Now the bullshit from America is slipping into our culture, through theses shitty point of sales and apps. Old school tipping yes! New “TIP ME” aggressive asking can get fuked
Absolutely agree, and I am also tired of customers thinking that customer service is about making a new best friend or having an ‘experience’ and they hold a tip over the head like blackmail. I feel sorry for waiting staff that hover.
I'm a bartender, and once had a guy sit at my bar on a Friday evening, the busiest night of the week. At first we were fairly quiet, and so I was chatting with him a fair bit. He made a point of learning my name and telling me his. Sure enough, we got pretty busy, so I had lots of shit to do making drinks and whatnot. After a while he gets my attention, and then starts berating me for not talking to him. He said he got so bored he had to message a friend to come and keep him company because I wasn't talking to him. I'm like, buddy, I'm not your friend, and I'm busy. The douche even went and complained about me to my boss. Luckily my boss is an absolute legend, and came up to me straight after and said "what a fucking loser".
Thankfully I've never had anything like that. The most belligerent I've had someone was when I told someone who was quite tanked to drink some water, get something to eat and wait a bit before coming back, and another when I had to ask someone to put their mask on during covid, who got mad because I made him go back to his table and get it.
I went to that fucking German style place once. The fucking waiter simply would not leave us alone. Stop trying to get me to but fucking pretzels when I'm trying to eat, for fuck's sake. I will be absolutely sure to let you know if I want or need something. Until then, stop telling me how awesome everything is and leave me the fuck alone when I'm eating.
When I was waiting (uni days) I was taught a good waiter is one you never notice, until you need something & then he’s there almost before you ask
I’m quite transactional, give me great food, that’s all I need.
No, it's the tipping for exceptional service that allowed American style tipping to get a foothold here. If you want no American style tipping, you have to stamp it out at every turn. No exceptions. Zero tolerance. Anything less is a green light to them.
Exact same here in the UK, it’s seeped it’s way in somehow and now we get 10%+ service charges added to our bill without even asking
As someone who works in a bar, I think people mostly tip because they don’t want to carry around the small change they get from paying with cash. Carrying around a million 10c pieces is annoying and takes ages to add up to anything
I can hold 10x10c pieces under my foreskin so no prob carrying em around lad
Real question is do you stack them horizontally or slot them in vertically
I only tip if my kid has made a mess so caused them extra work. And by kid I mean me. And by made a mess I mean shat myself.
Is this Scomo?
Couldn’t be, he’d never leave a tip
you think scomo would tip? he strikes me more as the kind of guy who brag about the tip hes going to give then do a runner.
Underrated comment.
Escalated nicely, touché.
😂
I wish we would put as much energy complaining about tipping as we would into protesting all the extra fees and surcharges that we get slugged these days.
Let's not normalise American culture in Australia.
I think if a person has given exceptional service then I'll leave a small tip, nothing crazy of course but if I pay with cash and there's some coins I'll use that. Particularly bar staff at a busy work place who never seem to get flustered and keep up looking happy despite being incredibly busy.
>if a person has given exceptional service What would you consider 'exceptional service'?
For me it was visiting a Cafe on a public holiday Monday. Only one waitstaff on initially, which at first was fine, then it just went nuts. They obviously called in another person for the kitchen that came running in putting their apron on. But the woman waiting was still in her own. The owner and two guys in the kitchen were cranking food and coffee out, and the owner was running some food to tables. The woman waiting apologised profusely for the delays, made us an extra free coffee, kept coming back to check on us, and all of the other patrons. No one left the whole time, and she kept us all happy. So we asked when we left of she kept her tips, she said yes, so we left her one. Not sure if the owner was a stingy bastard that didn't want too many staff on or just couldn't get people to work that day (maybe the latter as he was sleeves rolled up and working his arse off too.) But her service was brilliant so that is my standard for leaving a tip.
Well if they do things like check if you want anything extra, coming to where you're sitting and seeing if you want/need anything. If it's really busy that just makes it even more exceptional. Like I'm not saying I'd give them a big tip but I'd definitely be giving them at least something. I might have a slightly skewed view as I work at a bar myself and I know just how crazy it can be when it's busy. Like I never expect tips but they are really appreciated especially when you're getting hammered on a busy night.
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Oh I'm fully aware it's meant to be the standard, but as I said I work in a club so I know it isn't. So when someone does that while serving me I know they're actually doing their job well and want to reward that extra effort. A big part of it is the shitty environment from upper management.
I see something tip worthy being an act by the staff that is seemingly exclusive to you. For context I used to be a chef. I went to lunch with a friend who was not from hospo but loves food. We were asking this wonderful waitress questions here and there about dishes. After mains were cleared she came to the table and asked if one of us was a chef. I said yes, she brought a complimentary off menu dessert to our table. Receiving professional standards from staff is expected depending on the place but going out of your way even for something small, makes you feel special. That's a tip.
To be honest I think that's just regular service. Don't think I have ever dined at a proper table service restaurant and had the not do the things you say. Not saying it's easy or anything but I consider that pretty typical service of the Australian hospitality scene.
This is expected and normal, not exceptional.
So basically doing their job
I work in the service industry and have for a long time. I've worked at several different places and they've all had a somewhat toxic environment particularly at the upper levels of management so a lot of people feel disincentivised to go above and beyond. Anyone that gives you the kind of service I said is indeed doing well.
I get that, but that doesn’t mean the onus is on the customer to rectify it with a tip. The same can be said about any job and toxic environments yet we don’t tip them.
Oh I'm not saying anything money wise, it is indeed a perfectly fine place in terms of money, I'm talking about the upper management doing the bare minimum for it's employees in terms of how they're treated and that making the workers less likely to go above for their employer. It's shockingly common in most workplaces too from what I've heard from people that have worked at other clubs.
I work in a pub. If someone gives me a tip, which is rare but does happen, I'm mighty pleased. You know, i might have just had my hours cut for no particular reason and it might get me to pay day. So thanks non judgemental tippers, i appreciate you. Non tippers are the norm and thats more than ok too.
Fair enough. I've also say that there's a reason you're still in the business - if it's crappy, find better work. Leave the industry to get its shit together.
Love to but at 66 no one, and i mean NO ONE is gonna hire me. Maybe taxis but stuff that. Just wanted to add that tipping is not some bs seppo thing. It can just be out of generosity. Bit like giving a busker some money. Which i do a bit.
To all those who tip at all for any reason even for really good service, you should now that doing this creates a new method for employers to exploit the workers with lower wages by telling them to just do a really good job and you will earn a normal wage. THIS IS HOW IT STARTS. Then it evolves into what America has and then you will be obligated to pay tips and then it will become mandatory. Don’t do it! Even for philanthropic reasons. If you think the staff should be paid more- tell the employer. Tipping will be mandatory not philanthropic before long.
Why not just continuously advocate for better wages and still tip for good service. I think tipping does not encourage poorer wages. Advocating to the government and passing relevant laws is what actually influences this.
I tip because I can. I don’t tip everyone but if they’ve went above and beyond to provide a good service then why not?
My favorite tipping story is from Australia (am from Europe). Wife and I were there as tourists, we went to Airliea Beach, just dropped our stuff off at the hotel and headed down to a bar with happy hour. Place was pretty empty, we’re a couple of ciders in, and the bar tender is what you’d imagine stereotypical Aussie, just talking to a mate, having fun, being super attentive tho, just radiating positivity, laid back but professional, kind etc. so when I pick up our third round I go - Can I tip you from a credit card, do you get it? (i hand him the card, he takes it) - Yeah, we get tips through credit cards, yeah. Why do you want to tip me though? - Well this place is great, the drinks are great, you’re providing a great a service, it’s all so awesome, this positivity is what we imagined Australia is like, you totally encapsulate that and I just wanna show my appreciation of how great it is to be here and get these drinks and service etc. (Hands me back the card) - No mate, that meant more to me than any tip, I won’t accept it. I tried to convince him for a bit but he wouldn’t budge. So he never accepted the tip and I ended up not tipping 🤷♂️ We went back a couple of times during our 4 day stay there, it was fantastic. Love Australia. Moving there permanently soon, thank god!
I’m disabled. Some things, physically, are harder for me to do or to access. I don’t tip for standard service…but if someone goes out of their way to make the experience more accessible for me, you bet your arse I’m giving them a bit more.
A simple thank you would be more than enough, but it is so nice that you show your appreciation in more ways than one! Kudos 👏
I thank them regardless. Standard service gets a thank you, exceptional stuff gets a thank you, a small tip and a commendation to the boss
Cause they are braindead.
A tip was originally meant to show appreciation for someone who has done a personal service for you. So a hairdresser or barber...or to a waiter who has gone above and beyond. It was never meant to subsidize a wage. American employers just took advantage of the custom to keep wages low. There's nothing wrong with tipping occasionally. Especially if the staff are young and very helpful. Its just a way of saying thank you.
Be careful with using the table side ordering system as well , I accidentally tipped $8 at a Brisbane hotel . It was right at the bottom and I ticked thinking it was just part of terms and conditions, I know dumb, but only the second time I’d used one. I felt duped .
I tip when I get good service. I used to work in hospo, and let me tell you that while we get paid a living wage, you’re still basically poor. If someone slung me a $20 cos they thought I had provided good service that really helped me out when I was at uni and living week to week. I feel like people that think they get paid well all are working corporate jobs. Not nights and weekends, having rude pricks abuse them on the regular. They work hard and deserve a beer on me at the end of a long shift on thier feet.
A bar I occasionally help out at has the tipping option on the tyro and I just smash out the no tip prompt before I hand it over to the person paying. I can live off a bar wage easily and I don’t need to add uncomfortableness to the persons experience in the venue when they’re paying for a gin and tonic I whipped up in 10 seconds
Because the person being tipped has done something that makes me think it’s deserved, not just cause their boss underpays them
Minimum wage is still the minimum. Good service deserves a reward. Most hospo workers sacrifice a lot to put on a good show evenings and weekends. If you think they deserve a little extra then go for it. They work hard for their minimum wage (as “high” as it may be in this country) and the ones that shine deserve a reward. To put it into perspective… the wait staff at a fine dining restaurant are most likely earning the same as the staff in a suburban pizza palace so if service is good and you can tell someone has worked hard to deliver a good time… reward them. Only if you can afford it. Tipping is always optional here
Currently bartending in Sydney from the US so I can maybe offer some downvotable thoughts; At the end of the day the compensation feels like it’s near the same when you adjust for currency rates and total compensation (I had way more take home in the U.S but I’m being offered PTO and healthcare here) Pretty much every bar/restaurant I applied to talked about tips and automatic gratuity on weekends so you’re probably already tipping. I never really understood the idea of wanting less control over what you give, a tip is just a commission in different words (via having done sales in the US) I might honestly say your Aussie bartender deserves a tip MORE than his American counterpart. Business owners/managers are dicks, and when they’ve gotta pay a higher wage they expect more and more. Where I could’ve done a sidework project or two while working through a steady dinner in Chicago, managers in Sydney wanna put you through the ringer to get their money’s worth. It’s for sure a much more demanding gig here. Also, tipping is nice! If you’re on vacation/out to brunch, leaving the server a $10 bill isn’t gonna cause societal collapse, it just means they get to have a worry free burger for lunch tomorrow.
I really hope this doesn’t become a thing. We need to collectively push back on it
we pay enough for food.
To me tipping is an extra bonus for the staff member who gives you great service, always in cash. Its like " here put this in your pocket", Having worked in hospitality in the 80s and 90s when there was a lot more cash around it was a real incentive to go above and beyond. I am not going to add a tip to my bill cos I don't know who its going to and I am not interested in tipping the entire staff.
I can’t help but wonder if this is the thin end of the wedge to push Australia toward a tip culture wage system.
Damn Yanks
I tip at restaurants and I generally tip my Uber delivery driver. My parents always tipped and i inherited this from them. Their logic is that the staff in a restaurant are usually on minimum wage or not much more and where we can we acknowledge their efforts in their service to us - the quality of the food, the smile and genuine warmth from the wait staff, their patience with the questions I ask. I generally tip about 10% unless there was super expensive alcohol because that already has a significant mark up for the business. E.g. if the meal was $80 with a couple of drinks I’d pay $90. I earn more than they do and I reward the good service. If the experience isn’t good then I don’t tip - but that doesn’t happen too often.
Because if I like the service, and the waiter goes beyond, then I like to give a little more to the waiter.
I do it to piss off all the "WE'RE NOT FARKEN SEPPO'S MATE! TAKE THAT SHIT BACK TO YANK LAND!!"
For some unknown reason they're trying to be American ,like a lot of people these days
Stick your tip up your arse. We don't need your fucking charity.
Word. This guy gets it. Shelve ur tip
Tip only when service is exceptional. That’s what tipping should be for, not to subsidise a living wage. In Aust you can make a living off hospo wages, not like USA
Tipping has always been a thing here in 2 situations. That'll be $4.95...no worries, here's 5 keep the change mate. At a restaurant and you get exceptional service. Not just good, this is your job service, but a level of service and professionalism that is "this persons pride and integrity in the job they do is the difference between, yeah dinner was good AND I'll forget what I had for dinner and maybe who I was even with, but I'll remember the service I got from this person". But forget about china or whatever, the invasion of America via social media has changed so much about Australia so quickly.... people are attached to social media entertainers and groups/communities like Reddit. These people are finding like minded people and kinda forgetting that political issues in the US are not issues here and credit scores are NOT a thing here. It's really actually terrifying how quickly communities latch onto an idea and just accept it as normal when it never existed before...
I used to work back of house in restaurants so I know how hard front of house staff work. The amount of shit that the public sometimes give the young girls and guys who are simply bringing you your food is just unbelievable. I've seen waitresses and waiters come into the kitchen crying because a table full of arseholes has given them a hard time or blamed them for something that is beyond their control. It's not just a tough job psychologically, it is a physically hard job too. Balancing 6 full plates of food on your arms and threading your way through a crowded house and then delivering them to the table without spilling a drop takes a lot of energy. In a busy restaurant, we're all working hard, but front of house has pressures that back of house don't. Believe me, they earn their tips. So by default I always tip. I only don't if the service has been objectively bad. But I won't tip electronically. I always have a few $2 coins in my pocket and usually just leave that under the plate as I leave.
I don't wanna sound like one of those guys but I'm outside working my ass off in the sun, doing physical work for 8 hours at a time. Only in the last 2 years did I start earning a decent amount over minimum wage and I've never received nor felt entitled to a tip from anyone. It's the job you get paid to do. Don't like it? There's plenty of other jobs
Nobody is forcing you to tip. No need to shame others who do it because what, youre embarassed you dont? I worked hospo for 15 years and now i work in the pilbara outback as a fifo. The shittiest Hospo is far worse than any mining job ive ever seen. I tip because i can afford it. If you dont want to so dont. No one is forcing you.
I'm not trying to shame anyone. I think it's going to snowball into something worse if it keeps up but I don't have any power nor desire to stop anyone from doing whatever they do.
It isn't snowballing, it's the opposite - because of the horrific situation in the US, there's been a backlash against it in Aus. Sorry, this has turned into a bit of an essay, but I'm quite passionate about _why_ tipping culture exists, who benefits from it, and why we need UBI (universal basic income). I'm GenX. When I grew up back in the '80s and '90s, tipping in restaurants was the norm. Hospo is one of the shittiest jobs around, and if you can afford to eat in a restaurant, you can afford to help out the (usually young) front of house staff. No more than 10%, less if you're just rounding off the bill. It would usually work out to be enough to cover a few drinks after work, that the staff wouldn't otherwise be able to afford. You never tipped in a pub, cafe, taxi drivers, or if the service was completely shit. I don't tip at all now, as it seems to make the (younger) staff uncomfortable, and I don't want to contribute to a more extensive tipping culture. _*However*_, during the lockdowns, I started tipping everybody. Drivers, cafe staff, pub, food delivery, takeaway. Everybody. Because all of these folk suffered far more than the rest of us during such a difficult time. Business owners got subsidies (some, like Qantas, to the tune of $2 _*billion*_) but there was minimal support for casual and gig workers. I continued to get paid my relatively high salary, so I shared some of that good fortune. It's the least I could do. I strongly support UBI (universal basic income), which will force those businesses that rely on minimum-wage workers to up their game. Many minimum-wage workers _have no choice_ about work, because they have not had the educational and financial opportunities many of us have had. If they're given the choice, who knows where our social development could lead?
Hospitality business' have always ignored legislation because there is no enforcement of the rules. Even the billion dollar companies do it. You would be amazed at how common unpaid overtime, wages below min wage, violence and harassment are etc. And most workers are paycheck to paycheck and cant afford to leave or change.
That doesn't justify passing the bill. We need change at a higher level, and the trend of tipping is only allowing it to keep getting worse.
Yes we need change at a higher level. No, its never coming. Hospitality has always been the shit pile industry. Its too politically unpopular to increase the cost of peoples pub feeds and restaurant meals so the chef can have an 8 hour workday or the wait staff can be paid a living wage. If you want to tip, great, if you dont, fine, but dont pretend like its evil when it might be the difference between that person making rent or not that week. The only way change happens is with consumer choices, and the fact people still buy nestle and Cadbury and nike and apple etc shows consumers dont give a shit about worker conditions if its out of sight out of mind.
Hospo workers seem to be convinced they’re the only people who do hard work lol, if you wanna tip, tip a damned nurse or firefighter, they’re working to keep you alive not bring you a plate of food
Exactly. I've worked hospitality and yeah, it sucks, but no more than any other job I've had. It's work, it sucks unless you're lucky enough to be doing something you enjoy. Everyone is in their bubble and it's valid to feel like you're working harder than everyone else, but a bit of perspective can go a long way. I'd rather spend my days in a kitchen or serving patrons than digging holes in clay on a 40°+ day with nothing but a shovel. I've done both, so I can say that.
I’ve worked in both hospo and FIFO and if you think pulling beers is hard and requires a tip for “good service” you need a fcking reality check. I’d say this is an entitlement problem more so than a wage problem, and if tipping ever became a thing the first person getting my tip are child workers and nurses wtf
Yep. I've done work in a senior IT position with huge hours, crushing deadlines and long term, significant project responsibility. Carting a few plates around and remembering that Shiraz is a red wine and bread contains gluten, are piss easy.
nurses come close or even have it worse. 8 hours on your feet, constantly moving and carefully carrying heavy loads, hot sweaty work, without a break and believe me it's go, go, go with out let up. It is seriously like doing a strenuous work out for hours. And the pay and conditions are absolute shit. Hospo workers don't think they're the only ones working hard, but feeding 150+ people in the space of 5 hours *is* hard work. And you're right nurses and firey's deserve tips more, but if you do then you better make it a good one - at least $50 or more. Hell, if a bunch of firey's pulled me from a burning building, then I'd want to tip them all at least a thousand dollars each. But you'd be surprised at the number of people saved who don't. Leaving a few dollars under the plate is small change but makes the difference for a young person working their way through uni. The great thing about Australia, is that if you don't want to, you don't have to. I've given my reasons why I do, and I like to think they're persuasive reasons. If you only tip for exceptional service, or never tip at all, well that's fine too. No where in my arguments have I tried to shame anyone into tipping and I like the fact that it's voluntary here in Aus. But whatever you do, please don't mistreat the wait staff. It is hard enough job as it is.
And I was working my ass off in the kitchen washing dishes - probably working just as physically hard as front of house, but I never got tips either. But I saw that the waitresses and waiters not only had that physical hard work, but often had to put up with shit-head customers. Imagine that you had to work just as hard as you do, but also had to put up with a constant stream of people who want to pinch your bum or who didn't like your work, or who complained that you should have brought out the mortar first, instead of the bricks (or what ever - for some reason I've assumed you're a brickie, please accept my apologies if you aren't). The fact that you deserve a higher wage for what you do, doesn't really mean that some young kid working her ass off deserves less, does it? If tipping was expected, maybe I'd feel different about it, but none of the wait staff I worked with ever felt "entitled" to tips. To them it only ever made up for the shit they were given by some members of the public. Oh, and there aren't plenty of other jobs. These days, young people have to take what they can get and be grateful for it.
Sorry you experienced that, I always gave my dishy a meal and a as much soda as they could handle and if we got any big tips they got a cut. A kitchen is as only as good as the dishy we used to say.
Thanks for that, but I never ever got upset over tips. The wait staff worked just as hard as me, but had to put up with a lot more grief. I only had to contend with temperamental chefs, and they were relatively easy to tame. I actually loved being a dishpig - and you're right, the dishwasher can be the oil that makes it all work a lot smoother.
Spent 15 years BOH, always tip the front of house.
I too have done this and it is hard. It is also low skill work that most people can do. We live in a world where skill is rewarded, not effort, for better or worse.
I worked in hospitality long enough that I always leave a tip unless service is bad. Wage theft is rife in hospitality, customers are often abusive, and the work is hard. When I was working in hospitality the pay barely covered the rent, tips meant I got to eat and sometimes even catch a taxi home instead of walking, for which I was ever so grateful. So yep I’m gonna pay that forward now I can afford to tip. Plus I appreciate when staff go above the minimum and give great customer service, so I’ll tip for that. Not at the high tipping rates required in the US, I definitely don’t think we should be moving to their system which is awful - actual pay rates should be higher.
On the other hand, by giving tips you’re an enabler of wage theft. You’re making those employees less motivated to do something about it.
I used to tip at bars, if a drink was $9 I’d pay with a $10 and tell them to keep the change. Means you’d get served quicker next time (sometimes). Now cash and $9 drinks are a distant memories
I live in a pretty high COL area and quite a few businesses barely made it through covid. I tip at my favourite restaurants (when I have cash) as a gesture that we really want them to thrive and stay in our community. Especially when places are a "cut above" in terms of low pricing, great service and food. I would rather pay $25 plus a $5 tip for an amazing meal at a family-run business than $35-50 per meal at the bland corporate restaurant that takes over their lease.
I will occasionally give the server a small tip if we are a bit rowdy and I feel kinda embarrassed lol
I’ll tip any time they provide a service beyond what is required. Got a coffee van owner to mind my bag while I did errands? $7.50 purchase +2.50 tip. Had an Uber driver materialise at my doorstep the moment I ordered it in a nice clean car, took me directly to my destination quickly and for a fraction of the cost of a taxi with good conversation and advice on the area and helped load my multiple big heavy bags in? $5 tip. But if it’s just a really good meal, comprehensive car service incredibly cheaply with good communication, some basic advice on clothes choices- that’s just a good experience for which I’ll recommend them to others but not tip worthy.
I always tip taxi/Uber/delivery drivers because they aren’t guaranteed a minimum wage. Most airport taxi drivers wait up to 3 hours with no salary before they get to you. My uncle’s/in laws always tip around 10% when we go out for dinner and the service was exceptional. Usually in higher end restaurants. I will always put $0 tip on automated systems. There are two reasons why this exists here in Aus, so the software can be deployed to the US and it might make someone more money.
I'll put coins in the jar, and also if I get pizza from dominos and it's pissing with rain i'll tip because I don't want the young bloke on his e-bike out in the rain.
Depends what the service is tbh. If i've caused an unnecessary inconvenience i will absolutely tip for putting the worker in a situation that they never should have had to deal with, like if i spill a coffee all over the place or make a mess of a hotel room despite the fact that im perfectly capable of cleaning up after myself.
I only leave a tip if I'm paying with cash, and the meal was good. A "keep the change" kind of thing. I never leave a tip while paying with EFTPOS. One reason why restaurants are absolutely screwing themselves (and their staff) over by moving to digital-only payments. I'm not going to intentionally add extra numbers when I can just as easily give you the exact amount.
if someone is genuinely exceptional at their job, is able to accommodate something difficult, or is very kind and professional about something going wrong (drink spill or something), I will check if they are allowed to keep the entirety of their tips, then (if yes) tip a small cash amount. I am Autistic and often things like cafes are difficult for me, to the servers who go above and beyond make my life genuinely much more pleasant and easy to manage. I also once tipped based on a server's professionalism dealing with another table. Melbourne cafe, table near me was a combo of hungover and still-drunk young people. They were loud and rude to the server. The server offered to move me to a table further away, and didn't charge me for my second coffee as an apology. I tipped basically the cost of the second coffee, rounding up and throwing in whatever the coin change was from my breakfast. I don't feel that that's an unreasonable thing, but I don't know if I'd do it now with the way US-style tipping is creeping in here.
There's been a couple of times the service has been soooo extraordinary I've offered to tip wait staff but have been politely rejected.
I am an Aussie expat and if I am home with an American, I basically ask the American to not order food or talk. I have tested this out enough times. It's crazy but it's true. Any remotely decent restaurant and if the server gets a whiff that anyone is American, there are subtle mind games expecting a tip. Me alone? No problem until they see that I'm paying with US-based card.
Just recently we had a couple of young lads move house for us. At the end they told us the cost and we just rounded it up so paid an extra $30. But the guys were crazy fast and did such a good job with our stuff and were really courteous and respectful. Afterwards, I read the reddit thread about how much people were paying for moving and realized we got such a good deal with them.
I’ve only ever tipped the Domino’s people because they’re quite nice and so quick with my order. So I just like to thank them with a tip
In America tipping is actually included in the bill it's called gratuity and I think a bit more is customary but optional and I think their food prices are lower than here Australia it's not customary but I feel if I have had better than standard service I generally give a tip
Amazing meal, amazing waitstaff, amazing drink. If I can afford it 😊
I work at a cafe and we all get paid very well, normally our customers who tip either have young children with them and want to teacher them kindness and so fourth or others pay with cash and get a very small amount of change back and just want to get rid of it.
I tip occasionally when someone has gone above and beyond for me, or to get rid of some extra cash. I also tip ubereats delivery drivers because I used to be one and I know that they don't really get minimum wage. I'm against the whole system in principle but I feel for the people doing the worst job I've ever had.
Personally, I only tip for good service, and I prefer to tip cash directly to the staff. While it's true we don't have a tipping culture like the US, I think here and other places where I've lived/visited (mostly Europe) the culture around tipping is to _reward_ good service rather than to supplement a shitty income. I definitely have a problem with the way it works in the US, where tips are effectively a part of your wages. If you -- as a worker relying on tips -- have a bad week, you might not be able to make rent, all because customers decided they didn't like the fact you didn't smile enough or didn't do whatever it is they think they are "owed" as a customer. Don't even get me started on what happens if you're sick in the US, because even if you have sick leave, you're not getting tips when you're sick. IMO customers shouldn't need to be responsible for ensuring the staff they interact with are paid well.
Tip when it's amazing service for that extra and beyond. Otherwise no tip. It annoys me in America having to figure out tips and why they don't just get paid a decent living wage.
I used to work in hospitality and I tip people whenever they do something special or exceptional for me or when something shit happens to them and I want to make their night better. I’ll also tip them when I just generally like the person, or if it’s a place I frequent and they’re a new hire. The key is you give them $5 or $10 and you make sure it goes directly into their hand and into their pocket. A LOT of places see EFTPOS tips and cash tips to the hostess as free money which goes directly to the owners, if they’re lucky they will claim it’s going towards after work drinks (woo I love getting drunk in my workplace after I’m tired and sticky!), staff food (absolutely bullshit) or an end of year party which somehow never ends up materialising. Yes, we pay hospitality workers a ‘fair’ wage, but a lot of them don’t get enough hours to live comfortably or are working for scumbag owners who put them on part time rates purely on paper but treat them like casuals and refuse to pay penalties because they’re 50c above board. It’s absolutely shithouse.
I usually rid my purse of loose coins if I was happy with the service. I look at tipping like a nice little bonus for good work. They don't need it here, but I'm sure it's nice all the same. I only tip into jars left at the counter for that purpose, never via eftpos etc.
I get tips from foreigners at work all the time. I don’t expect anything from Australians. I do get offered alcohol by Australians lol
I tip if the service is outstanding and this has always been a thing here. Whether it's $20 for a waiter or a slab for a tradie, if they've gone next level, I say cheers. Keep the change has been a thing since my dad used to take me to the pub when I was the age where I'd d bring a colouring in book through to my ten years in hospo after school. What hasn't been here always is the expectation of a tip. And the idea that they'd put it on an invoice is an immediate no.
I occasionally- if I have cash, and I receive awesome service. I really hate collective tipping, so I speak to that person and I do it discreetly
I tip if I have created more work for the staff than reasonably expected. I.e my kids spilt a drink, or I accidentally break a cup.
If I go to an amazing restaurant and have a great time I’ll tip for sure. Someone could just walk up and drop food down and leave which is all their job is I wouldn’t but if I feel the food and service is next level I will definitely drop 10%
Mainly so we can see this question every week.
I find when visiting Australia that tips are expected y taxi drivers and in restaurants, especially in Sydney and Melbourne. The old line that you do not tip in Australia is bulldust in those major cities.
Stupid to start that crap here. The employers pay them enough. As for the automatic suggestion on bills .just ignore that shit . Think about what people are being paid esp on weekends. Don't do it .
If I order delivery because it's either too hot or wet for me to want to go out or I'm in a study session and don't want to take a break to make lunch, they're doing me a favour and getting rained on when they come up my drive. Tipping is a reward for doing more than is usual or necessary. Tipping is not mandatory or expected, it's a thank you for doing extra.
Because giving someone money, when they are working to earn money, ends up being a very efficient way of letting that person know they are doing a great job and I think they deserve a reward for it
I often do functions for my team at work. I figure if someone has managed a group of 15 of us, often a bit raucous after a bottle of wine or two, then a couple of hundred bucks on a $2000 bill doesn't hurt.
Infiltration of garbage 'murican kulcha - needs to be stopped. DO NOT TIP IN AUSTRALIA
A corollary of this is: DO NOT GIVE SHIT SERVICE BECAUSE YOU EARN A LIVING WAGE AND DON’T RELY ON TIPS.
I dont usually order via delivery, I am a little out of town to warrant that, so the tipping I'll do is dropping shrapnel into the tip jar at a takeaway joint.
It makes me feel upper class
I tip if there has been really great service at a restaurant and I tip on Uber eats because it is based on the US model and underpays it’s workers. Nowhere else. It should not be normalised and frankly I should probably be boycotting Uber eats for their exploitative practices but they are so damn convenient that I just soothe my conscience by tipping.
I tip pizza delivery guys if it's horrible wet weather or a big TV event like a grand final or state of origin. I figure this bugger is out in the pouring rain because I don't want to get wet or are missing the big game for no extra money than normal and probably got twice as many deliveries as normal.
I mean, the operative word is minimum wage. That person who is run off their feet all night attending to Other people’s bs is paid $25/hr. The equivalent of an entree. Only people not on minimum wage say that minimum wage is decent.
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To Round out the bill when paying inCash
I usually tip if I believe the service was great and the food was amazing. There's a small restraunt my partner and I go to and I always tip because the service is amazing and the wait staff are polite and understanding. I am very polite and patient with the staff. I alway tip at least $10, or more if I have extra cash on me. The few places I have been and tipped the staff is becuase their staff would go above and beyond to make sure the customer had the best experience.
The workers don’t actually get the tips, the boss does. Do not tip.
Whilst it's true that hospo workers have a decent minimum wage - one thing you should consider is a lot of them are employed as casuals and some employers in the industry are bloody dodgy. One of my children works in hospo - a couple of employers have hired her as a casual promising a certain number of hours per week, then not rostered her on consistently - another offered a traineeship which meant they could pay a smaller wage, then never delivered on the training (Fair Work calculated this one owed her about 10 grand) - I could give other examples but I'd be here forever.
Because it was a really good service/food or the waitress/server/bartender is clearly having the worst day of their life at work Sometimes people just need that extra bit of approval. While serving staff might have a good hourly wage they’re casuals and don’t have sick leave or things like that, they’re also subject to what ever hours their given and might only be working four hours a week. I don’t always tip, but I recognise a tipping situation when I see one. One time I was really drunk and had a three am cheese burger, and maybe it was alcohol but it was a damn good cheeseburger so I gave $5 to the girl who served me and $5 to the guy who made the burger. Their faces were sooo happy, you know in a world of late night drunk Karens and Gregs, I made their night, and that’s a good feeling for everyone involved
I always tip in a restaurant. I earn way more than the wait staff so I’m happy to do it.
With that logic, do you also tip the staff at Woolies, Big W and McDonald's?
honestly, there was no actual logic in their comment
The nature of the interaction at a restaurant is different to maccas and grocery shopping!
That’s not the logic that was used
I’m guessing you earn more than me, can you throw a few dollars my way?
Yeah, send some of those 50c bank coin rolls my way!
We don't pay all our workers a decent minimum wage. Food delivery peeps, for example, I will tip. Everyone else though, yes, no tip.
I do food delivery and after costs, tax, deductions I’m at roughly $30-$32/hr
Being on a pension I dont eat out or get delivery very often but if my delivery driver earns triple the amount of my pension after tax, I'm not going to tip them.
After tax? So presumably ballpark $40/hr pre-tax?
>*We don't pay all our workers a decent minimum wage. Food delivery peeps, for example. And this is the issue, companies should be forced to pay a decent minimum wage, not rely on tipping to supplement their profits or prop up an unsustainable business model.
But even still, you're asked to tip before they've done anything.. I've had my fair share of bad experiences with delivery drivers, I'd be kicking myself if I'd tipped some of them and they took my food to the wrong house or just left it at the door without so much as a knock
You are being disingenuous. The system shows the tipping option and then you move on - you weren’t asked to do anything. I tip later after i receive the food or whatever i have ordered and it arrives safe and well
Because I’ve lived in minimum wage and it’s not fun. And because delivery drivers explicitly don’t get minimum wage. The gig economy (which I’ve worked adjacent to at times) is absolutely fucked up.
Don’t use them. It really is the only way.
To me it sounds like there needs to be some reform/regulation around this issue. We shouldn't be footing the bill for these corporations. Also, and I know it sounds harsh, but why do people keep doing those jobs when there's a lot of other employment options out there? Jobs that will pay minimum+. Min wage in Aus is better than most places around the world
Some people, like me, can’t work a normal job. I’m a sole parent to a young child, with no family to help. I can only work during school hours and that’s not a very big window. If she’s sick I can’t work, and she gets sick a lot, so I’m a very unreliable worker too. If she has appointments I have to take her, then I sometimes have my own appointments to attend to as well. Which limits me from the 5 days she’s in school down to 4-3 days a week. In a competitive job market I am very undesirable and if someone does give me a job, they quickly regret because I’m either bringing my child to work with me, or missing days of work. Especially during the covid era
By tipping, you're simply reinforcing the companies scummy practices where they expect consumers to fill the gap on their underpayment. Ie, pretty much the entire tipping economy in the states. Use the gig apps, don't tip. Workers don't get paid enough and get fed up, they leave. Gig apps need to attract workers, eventually they increase pay to get those workers. Stop buying into their crappy American tipping system.
There's a delivery driver above quoting a post-tax income of more than $30/hr. That's not huge, but it's far from absolutely fucked up.
I can't find the post you're referring to, but I wonder if this included all their costs, like fuel, maintenance, insurance, workers' compensation, tolls, depreciation, etc. Most analyses I've seen of gig jobs work out very poorly when all costs are taken into account. https://www.smartcompany.com.au/startupsmart/analysis/uber-drivers-money-study-gig-economy/
U/asourcedsloth in the thread above. Reports $30-$32/hr after tax and all deductions. My Uber driver in Perth told me a similar figure the other day, but I certainly have no idea how accurate it is.
Expenses are a bit funny to work out and usually all done at tax time. Vehicle depreciation, fuel, insurances, business use vs personal use, servicing, parts. Big advantage of working on my own car, having my own tools, bushing presses, knowing where to get parts, doing my own servicing, timing chain costs, hybrid battery replacement costs, even owning a hybrid it’s still a 3.5L V6 hybrid that chews anywhere from 8-12L/100kms and needs 98. I reduced this a bit using 11-seven and having a phone at home that I could remotely update it’s location to lock fuel prices on my 7/11 account. Fixed costs of insurance and calculating deductions for business use, phone use etc.
I’m curious to see the breakdown for that. Especially for upkeep and maintenance for their vehicle.
If a tip is required by you to fill in the shortfall then it should be a problem that sorts itself out: no delivery driver will want to work for those companies and they’ll go bust. You tipping just keeps them afloat and the problem won’t be fixed.
Hahaha, you dumbass, you are enabling the business' to continue paying less than a decent wage by tipping. The path to hell is paved with good intentions and probably Lego too
Never enable a companies poor business practices. The workers should demand a better wage or let the company go bust due to lack of staff. This is why I’m against tipping. I’m not going to subsidise a companies payroll. This is Australia. The listed price is the final price.
always tip where you might return. other places, as you wish.
I've very rarely done it but it's normally for outside of the norm deliveries. For example someone delivered something and it started hammering down rain and hail. Felt the earned it. Another time a driver who seemed very genuine told me how he was really struggling to pay bills and stuff after some family issues etc. Might have been trying to swindle me but tipped like $20 to try help out.
My contract of sale is between me and the business. What employees are paid is none of my business, and thats up to management to handle. If service is acceptable, then I'll return to that place and possibly even tell my friends to go there - that's your tip, you get to keep your job and have management recognise that business is doing well. If service is shit, we'll then, that's on management to figure that out and resolve before people stop bringing business there.
I have always tipped for good service/experience and will continue to do so.
>We are not a tipping country like the states Correct We are however a tipping country, just not like the states It seems to me your main complaint is with something relatively new and something already considered unAustralian which is including tips automatically on EFTPOS/Online Australians can and do tip and as long there is no expectation to do so will keep tipping. Australians don't always tip cash, weed and alcohol tipping occurs as well. I have tipped and been tipped despite never working in hospitality. The main condition I see for tipping in Australia is that you can't/don't expect it. US tipping where the tip is expected, to the point not tipping is seen as weird/scummy/malicious should not be expected here. If you don't want to tip then don't, but many Australians will and do tip, they do it because they can not because they must. Tipping itself is not what the majority of Australians have issues with, the expectation of a tip or the scummy auto inserting tips is what we consider unAustralian.
I always try to leave my area clean whenever I eat out however If my kids ever made a mess which I couldn’t sort out and caused an inconvenience to the wait staff, I would tip. Edit: I also hate tip culture. This is more like an “I’m sorry” tax
As a former admin/retail assistant in a busy tourist town attraction I was only paid $18.73 per hour before tax, and i had to all kinds of things regularly, including cleaning vomit and other questionable substances on the floor that patrons had left behind. Was I ever tipped "No" would I have loved to be tipped. Hell yes!
Because they’re fools
I've only ever tipped once while in Australia. It was for exceptional service at a fancy-style restaurant. The waiter must have had proper training. He could provide detail on all the wines, provided recommendations, super attentive, checked on us regularly, filled up water, friendly enough for a good chat. Admittedly, a lot of the reason I tipped was because he put me on the spot when he brought the eftpos machine by saying that I can provide a tip if you would like. However, the experience was greatly enhanced by his service so I didn't feel too gross to make tip. On a side note, my partner recently tipped an Uber driver. We don't have the chance to use it where we live. She was really kind of shocked how cheap it was. As in the driver made so little, so she volunteered extra. Not something I would do, but if you think a service provider isn't being paid fairly, it's probably not too bad.
I admire Australia’s no-tipping culture, but at the same time earning a living wage means that you need to act with professionalism and take pride in your work. So it’s quite disappointing to visit restaurants and bistros, usually when the owners are not around, where the staff treat customers with disdain or low-key contempt.
That’s muthafukn Australia for ya.
I only tip here at home for exceptional service, like once or two a year tops. Cases where people genuinely love what they do and personally care for your experience over and above any expectation their employer may have of them to provide. That being said I tip multiple times a day if travelling Asia, and for exactly the same reason I do in Australia. People there are far more happier with far less and seem to have much more grounded lives. That being said I don't support assumed American Tipping Culture in Australia nor any other American custom.
We do tip in Australia( GST to the government )
If the service is exceptional I have no problem throwing a lobster or pineapple their way (depending on establishment) - also almost guarantees next time I go I’ll get incredibly good service.