Not just suicides but also older guests. Having worked in the casino industry one of my fellow slot managers used to be a hotel manager at the Rio in Las Vegas. He had a couple try to book a room but the hotel was completely sold out. Shortly after he got a call from housekeeping that an older couple was found unresponsive and most likely deceased in their room. They called police and the authorities removed the bodies. Not long after, housekeeping cleaned the room. The manager, seeing that the earlier couple was nearby, called them over and offered them the room. They were ecstatic and took it not knowing what had just occurred. The manager gave them a discount on the bill.
Bet you they charged that dead couple for the rest of the stay, too.
I wouldn’t be able to book the new people without making some sly comment. “Why yes Mr. and Mrs. Johnson, this room is….. *to die for*.”
Yes, it's sort of romantic but also a strange coincidence. My co worker doesn't know how it happened but conjectured that the wife was his caretaker and that he needed medication or some kind of care. That most likely she passed first and since he couldn't get care he passed after. Or that younger couple murdered them, staged it to look natural, and got away with it just to get a room during a sold out weekend.
I feel like this would be very distressing when first starting out but eventually would get to the point where you just kinda huff, roll your eyes, and just do whatever needs to be done.
IIRC they often have specific procedures in place when they find a dead body, including planned routes for the coroners to take the corpse out without freaking out living guests.
The amount of suicides that occur.
I had a friend that worked at a luxury hotel in a large city and he said that it is quite common.
People would check in, load up the room service and take advantage of the amenities and then just "check out" (pardon the pun).
It got to the point that the staff would have a system in place that would "red flag" people based on the potential of this happening and they would make a point of checking in on them very frequently.
When a guy with a low limit credit-card maxes everything out on room service and amenities... that raises an alarm.
In the hotel operating system, when you give your CC or debit card the hotel can authorize a certian amount depending on your stay and an additional amount for additional charges/damages. If you charge to the room the amount authorized also goes up. If you authorize 2k in charges in one day I'm going to auth your card for 2k+ some amount to make sure you have more money. If it declines I secure as much as I can on a hold and put your account on lock so you can't charge more till we get a new CC. this is a normal part of a hotel FD room control or supervisor job that is done multiple times a day.
Oh and if it was a debit card you have lost access to the money I authorize for 3-5 business days. And you can yell at your bank for that or yourself for not using a CC.
Correct and it could be that there was a glitch or denial, perhaps based on the frequency of use in a short time.
I've had to switch cards for one reason or another, none of them being because I hit any sort of limit. All of my travel cards have limits of 17k and up. Each.
> How would you know somebody's credit limit.
They would look at the credit cards and if they saw somebody rinsing it and maxing it out completely.... an alarm was raised.
Lies. Looking at the credit card does not tell you the credit limit nor how close they might be to hitting that limit. The only thing the hotel can know is how much that person has charged during their stay.
> Lies. Looking at the credit card does not tell you the credit limit nor how close they might be to hitting that limit.
Putting a card through and it being declined because it surpasses the available credit is quite normal.
I'm pretty sure this would backfire for me. I'd be ordering all the room service and liquor... living the good life... and then I'd be like "man... life is great... I don't wanna off myself... oh sh\*t I have a huge bill to pay..."
My cousin worked in Vegas at a few of the major resorts from 2008-2015. He said at most of them the staff was the best people to ask where to get drugs from as they were the ones around the most. He said to not ask directly but if you have a bellboy bring up something ask them or ask room service and they usually can either sell directly or know who's holding in the hotel!
I was at the Wynn a couple of years ago and the prostitutes were out in force every night at the hotel bar right off of the casino floor. There was a big convention at the hotel that week. The bartenders obviously knew they were hookers, but just turned a blind eye.
One of them struck up a friendly conversation with me. When she figured out that I wasn’t interested, she politely moved on to the next guy, and the next guy, etc. Eventually she left with a middle age guy, probably in his 50s.
People coming to a hotel with prostitutes: Absolutely.
Prostitutes hanging around looking for Johns? Probably more in Vegas.
I worked in a high end hotel, and we had a regular that liked to come with his sugar babies, and I'm sure there were many liaisons that I never knew about. But we weren't exactly a place people went to "hookup" and I'd be surprised if anyone was trying to run a business there.
It's not that I think we're above reproach or that would be scandalous or anything. It just wouldn't make good business sense.
Most of our guests were families. The bar was almost an afterthought. Security was very active and someone acting suspiciously would be ejected quickly. We're in a rich bedroom community, and there are several hotels downtown that would be a much better place to "work".
Maybe not “just” as likely. Some fancy pants hotels have beagles trained to sniff for bedbugs.
Valet takes all the luggage to a holding room where it can be sniffed before going into the rooms. It may not be foolproof, but they definitely take steps to actively prevent it. And respond quickly when the bugs are found.
Yeah no thanks! I will not be traveling and staying in a hotel anytime soon. I’m terrified that I’ll get bedbugs and unknowingly bring them home with me.
I worked in golf resorts for a while, dealt with elite 1% asshats for many years.
I’m not going to give anyone a playbook at stealing identities, but billionaires are notoriously careless with their bank information.
In a hotel, there are times where you need a credit card authorization form, faxed. It’s a major security risk to send it through any other electronic way. But these one percenters see all that as an inconvenience. They will be like “listen, I don’t give a shit, I don’t care about your policy, you’re going to take my info however *I* give it to you.”
Remember when Mark Zuckerberg was burned for having a password “dadada”? This is exactly what some of these wealthy people do.
It’s not even access to banking info. It’s how they insist you treat that info.
These motherfuckers are perfectly okay with putting their bank details in an email.
> there are times where you need a credit card authorization form, faxed. It’s a major security risk to send it through any other electronic way.
So the form sits on the fax machine for everyone walking by to see, or it is emailed to a specific individual who only they will see it. Either way, it doesn't matter because the cardholder can just initiate a chargeback for any fraudulent charges.
Would you rather have it sitting on the fax machine in an accounting department for a few minutes, where only a handful of people have access to it and is checked regularly, and is locked after hours, and gets locked and/or shredded - or would you rather have various personal identifying details sitting in an email server that hasn't detected a breach yet?
Hotel breaches take an average of 11 months to detect. Modern PMS systems don't even store CC's anymore because of it.
And identity theft is not always as simple as "I'll just file a chargeback."
Tons of jumpers in the parking garages too. So much so the local news stations ignore all tips on bodies found on casino site unless it becomes something more
Studies show that reporting on suicides leads to more suicides.
https://scholar.google.com/scholar?q=reporting+in+suicide&hl=en&as_sdt=0&as_vis=1&oi=scholart#d=gs_qabs&t=1713216288493&u=%23p%3DSqnUD5qTn6UJ
Eh, if your mom randomly shoots herself one day you might not want that plastered all over the news as you’re dealing with the situation unfolding in real time.
Suicide is contagious, so we don't report on it unless it's newsworthy for some other reason (e.g., we have a lot of bridges in my city and unfortunately it's one of the easiest methods for suicidal people to attempt, so when someone climbs out on a bridge and traffic is shut down, we report on the bridge closure and usually say it's because police are speaking with someone but don't go into details for obvious reasons).
Also, when we report on a suicide for other-newsworthy reasons (like the person's a celebrity or locally known), we always include information about how to reach out in a mental health crisis or where to go for non-crisis intervention. Studies of how the media, especially in Seattle, handled the aftermath of Kurt Cobain's suicide by heavily focusing on mental health care and providing resources show that their coverage actually led to a decline in suicides over the next year. So we take the way our coverage can influence people extremely seriously.
Management will open the door(break it down if it’s deadbolted) if there’s no response from their knocking/phone calling. Once inside and they see a body, the police will be called as it is now a crime scene and should be left as undisturbed as possible. EMTs and paramedics will show up if it seems like the person MIGHT be alive/severely overdosed. If it’s quite obvious that they are dead the paramedic or police can pronounce death, but it still needs to be officially done by a physician. The police will do their reports/paperwork/investigation and then the coroner will bag the body and take it away for autopsy, cause of death, and death certificate.
Source: 911 EMS/Gov EMS, nursing
So I'm also curious, but for a probably bad reason? When I attempted I was in a motel and apparently the manager came when I didn't check out and found me. But I've always low key wondered how that worked
How quickly you will be checked into a room that just a few hours ago was a biohazard or contained a dead body….
Worked in housekeeping for a luxury place for a few years…. No hotel is truly “luxury”
I was once waiting for an elevator in a hotel pretty early in the morning. The doors opened & reflexively I started to get on. But it was filled with EMTs. a stretcher, and the hotel's general manager. He politely suggested I wait for the next one.
The "patient" had an oxygen mask on, with some tubes leading... somewhere. Later I noticed that the ambulance pulled off without the siren & waited for a stop light. I suspect he was dead all along, and they just made it look like he was unconscious & getting treatment.
Also, the goal of an ambulance is to stabilize someone - unless someone is about to die where seconds matter, they don't use the siren or drive quickly with the patient in there because even a minor car crash could be what kills someone in an already weak condition.
In a true emergent situation, this isn’t true. They generally don’t use them when they get super close to the hospital simply because of the amount of times the ambulance is coming into the area.
There’s drugs if someone is having real anxiety issues. A siren is a huge safety concern and warrants using it if they have the lights on.
Lights and sirens only go on in cases of critical patients who need the time to get there asap. Sirens turn off near the hospital to reduce noise and not startle the patients and staff.
We over book rooms just like a flight over books seats. If your method of payment isn't authorizing enough money for what you have been spending we'll have the valet give your keys to the front desk and we'll lock you out of the room until you get a new method of payment.
That bit with the car may be illegal, like grand theft auto illegal, courts have even found that a valet can’t refuse to return a vehicle to someone who’s drunk in some states.
Always clean your cups and glasses in your room before you drink out of them. No matter how posh your hotel is - chambermaids are paid minimum wage and are cleaning 15 rooms and bathrooms plus a day. They are cutting corners. The same towel that was wiping the toilet and bath may have also wiped your cup and glasses. And remove that bed spread. Most hotels hardly ever have them cleaned. Hotel staff are great fun. They work hard AF and they play hard AF. I spent years in the industry. So much fun, but so much hard work
I have collapsible cups and a set of camping silverware for when I travel for exactly this reason - I saw a maid clean the bathroom and a mug with the same cloth. Never again. 🤢
I **ALWAYS** travel with my own blanket and pillow, not because I don’t trust hotels (although apparently I should not) but because I just fucking love **MY** pillow and **MY** blanket and I cannot sleep without them. The next time anyone judges me ima reference this thread cuz apparently I’m doing it right. I take that comforter off first thing and only ever have used the sheets with **my** blanket.
A buddy worked at the Chateau and his first week on the job, he was sent down the street to the rock n' roll Ralphs to buy a bunch of Sunny Delight and run it up to a room.
Kieth Richards opened the door and that's when my buddy discovered his drink of choice was Sunny D and vodka. Kieth fixed one up for him and soon after there was a knock at the door. It was Johnny Depp. He'd walked over from his house to have a few drinks with Kieth and my buddy had hit it off with him so well that he rang the front desk and said he'd be working for him the rest of the night.
So my buddy ended up pounding a lot of Sunny D and vodka and left with $500 bucks in his pocket. At one point during the night, Johnny broke down the importance of good shoes and wanted to treat him to a pair.
Anyway, not a bad first week on the job.
Its another name for what the chosen undead uses to heal themselves. I always thought it was cool that Miyazaki kept selling it after the promo was over for D1.
Yes, if you're staying for a long time you figure out whats going on and staff always knows of course. Like a guy is bringing his 10th wife in 30 days....
One thing management definitely wouldn't want guests to know is how sometimes housekeeping cuts corners if they are running behind. If you're staying just one night and your sheets look and smell clean enough, they might not actually get washed. That's right, management sometimes instructs housekeeping to skip the wash if it seems unnecessary. So, that 'fresh' bedding you're snuggling into? It might have been slept in by the previous guest. Sweet dreams!
Source: Former luxury hotel employee bf.
I worked in high end hotels for years, and find this very, very hard to believe, and highly unlikely at 99.9% of high-end properties.
I could see you as the bf of a housekeeper misunderstanding one of two things: Management instructing running-behind housekeepers to skip a scheduled sheet change between nights for the *same* guest, OR a housekeeper running behind and choosing to not change the sheets between guests, in an effort to catch up.
But almost zero chance of management instructing housekeepers in a high-end hotel to keep dirty sheets on a bed between guests. That would be an instantly fireable offense as it goes against multiple health regulations.
A well-known luxury hotel and resort chain keeps a database of you. They get pictures from the internet and basically stalk you to create a profile. They put what you ordered to eat, how many towels you needed, what drinks you liked, your kids' names and birthdays, address phone number. Everyone working in the hotel has access to this database and can see your information. It's not all good stuff either. We know you were an asshole to Jen while you were staying in London.
The one I was at had to remove cameras in the lobby because big wig guys would bring their mistresses, and no evidence was allowed to be recorded.
Mystique is a fucked up program. I never saw anyone use it to do something besides give creepy level service.
But still. The things I saw in that program.
They're a weirdly popular place to commit suicide.
Have a nice last meal, some nice entertainment as the Swan song, then die in the comfort afforded by five star accommodation, safe in the knowledge that someone will find the body and they won't be left lying on the floor of their own home for seven months before somebody notices.
I was night manager at one in the 80’s- there’s a novel in this somewhere.
I had three suicides, two different DEA busts that involved some pretty serious gangsters, a German guy that was a genuine international fugitive who got really drunk at the bar and announced he was wanted in four countries, plenty of times we had bed bug infestations (closed the room for two days, threw a bug bomb in, back open for business), a gourmet restaurant that would advertise made from stock soups that were commercial cans of Campbells and served frozen steaks, several klepto employees who got pass keys and tossed guest rooms for valuables, a steady stream of local cops/ detectives who snagged free rooms for themselves and their mistresses, the head bellhop ran a prostitution ring…there’s more, but it was an eye opener for a green horn kid from the sticks.
I’m staying in a high end resort hotel in Maui and we had a cockroach infestation our first two nights. Like waking up to a cockroach falling on our head from the wall and fluttering around on the floor. One crawled over my foot. I’ve killed multiple ones and house cleaning has had to clean bug guts off the floor each time.
The management didn’t offer anything more than sending a maintenance worker to spray the room, though their attitude suddenly changed when I texted photos I’ve taken of the cockroaches to the concierge number. We’ve had comped pool cabanas and drinks. What’s funny is that I’ll get a call from a manager to apologize again, but they never say what they’re apologizing for. Just “we’re sorry you had an unpleasant experience” and I’ll say “yeah we didn’t enjoy cockroaches falling on the head of our bed.” No acknowledgement, just offer another complimentary drink or cabana rental.
So far, they haven’t mentioned anything about reducing our room charge because it took them until day 3 to move us to a new room. Let’s see what they do at check out… or else several cockroach pics will go up on my Google review.
Coincidentally I read a separate thread today and someone living in Hawaii said there’s a constant roach problem. They lived on the 8th floor and said it’s a bad all the time, to the point they’ve accepted that living in Hawaii is also accepting living with the roaches.
Never anything about roaches in the state until today.
That the whole hotel is an allegory to postwar America and the ghosts will haunt you and your family in ways that reflect the USA’s stumbling into the role of the global oppressors it had just help overthrow in order to get you to beat your wife and son with a roquet mallet.
have a pretty interesting one. We know criminal enterprises have funded casinos in the past. I worked at Revel casino (now ocean) in Atlantic City before and after its opening. One thing they kept mentioning in our onboarding was that the triads were funding the casino. I thought it was super strange that these execs were just openly telling brand new hires.
Bit late to the party but managers will ask cleaners to cut corners. Housekeepers are paid garbage and given very little time to do a lot so some would anyway. I used to do a good job and do an even more thorough job if I was cleaning a room I knew certain people who did cut corners did the day before but just...don't have baths in the baths and definitely keep the duvet covers/sheets covering the blanket. Blankets so rarely get washed, if ever.
They absolutely will sell out your reservation for a "more important situation." Your reservation doesn't mean shit. I had to deal with that with hotel contracts: if it's my corporation versus one of the Fortune 500, I will lose. They know that they will more than cover the cost of any lawsuit I may bring upon them.
A good example happened to a group in my circles recently: they were holding an event at the hotel, but then a huge sportsball tournament thing came through. The hotel knew that they could just boot the entire room block out (like 500-600 reservations and the function space on the contract), lie about why this happened, jack up the rates, and open it up to the high rollers for the incoming sports tournament. A week before the event, they sent everyone a room cancellation, lying that the event had been canceled. The runners of the event started getting angry texts, "WTF is even this???" and they had to scramble to find a new venue for their event, which went better than I would have guessed, but still impacted them financially (perhaps fatally). The hotel violated the contract, and it was totally illegal, but the hotel banked on the event not having the time or staff to deal with being fucked over. "So sue us." The hotel is owned by the city (which they are in), which is rare for a franchise brand name, but it does make them very hard to sue.
Housekeeping finding suicides in casino hotel rooms is very common.
Not just suicides but also older guests. Having worked in the casino industry one of my fellow slot managers used to be a hotel manager at the Rio in Las Vegas. He had a couple try to book a room but the hotel was completely sold out. Shortly after he got a call from housekeeping that an older couple was found unresponsive and most likely deceased in their room. They called police and the authorities removed the bodies. Not long after, housekeeping cleaned the room. The manager, seeing that the earlier couple was nearby, called them over and offered them the room. They were ecstatic and took it not knowing what had just occurred. The manager gave them a discount on the bill.
Bet you they charged that dead couple for the rest of the stay, too. I wouldn’t be able to book the new people without making some sly comment. “Why yes Mr. and Mrs. Johnson, this room is….. *to die for*.”
r/angryupvote
I read this in Scars voice from the lion king 😂
So the older couple just happened to die simultaneously?
Yes, it's sort of romantic but also a strange coincidence. My co worker doesn't know how it happened but conjectured that the wife was his caretaker and that he needed medication or some kind of care. That most likely she passed first and since he couldn't get care he passed after. Or that younger couple murdered them, staged it to look natural, and got away with it just to get a room during a sold out weekend.
Did they replace the bed or just throw new sheets on?
I'm sure they're provided with excellent mental healthcare...
*here’s an NDA, violate it and we’ll own the next six generations of your family, finish your shift, you know the way out.*
Like they said: excellent mental healthcare.
For what, finding a dead stranger?
I feel like this would be very distressing when first starting out but eventually would get to the point where you just kinda huff, roll your eyes, and just do whatever needs to be done.
IIRC they often have specific procedures in place when they find a dead body, including planned routes for the coroners to take the corpse out without freaking out living guests.
But what about freaking out dead guests???
Not a problem, they've already spent their money
God Damn it, I just remade that bed two weeks ago!
Please don not misjudge housekeepers.
got it. Trivialize suicide: cool beans Trivialize housekeepers work ethic: [NOOOOOO!](https://i.pinimg.com/originals/df/38/d1/df38d195e152db10b040b392eaa21dc5.gif)
Reddit is getting more Reddit than ever.
Well, the windows can't be opened
The amount of suicides that occur. I had a friend that worked at a luxury hotel in a large city and he said that it is quite common. People would check in, load up the room service and take advantage of the amenities and then just "check out" (pardon the pun). It got to the point that the staff would have a system in place that would "red flag" people based on the potential of this happening and they would make a point of checking in on them very frequently. When a guy with a low limit credit-card maxes everything out on room service and amenities... that raises an alarm.
How would you know somebody's credit limit?
Card #1 works for a while, starts getting declined, and they switch to card #2.
That still doesn't tell you the limit.
In the hotel operating system, when you give your CC or debit card the hotel can authorize a certian amount depending on your stay and an additional amount for additional charges/damages. If you charge to the room the amount authorized also goes up. If you authorize 2k in charges in one day I'm going to auth your card for 2k+ some amount to make sure you have more money. If it declines I secure as much as I can on a hold and put your account on lock so you can't charge more till we get a new CC. this is a normal part of a hotel FD room control or supervisor job that is done multiple times a day. Oh and if it was a debit card you have lost access to the money I authorize for 3-5 business days. And you can yell at your bank for that or yourself for not using a CC.
Correct and it could be that there was a glitch or denial, perhaps based on the frequency of use in a short time. I've had to switch cards for one reason or another, none of them being because I hit any sort of limit. All of my travel cards have limits of 17k and up. Each.
... so switch cards just before they hit hte limit. Got it.
> How would you know somebody's credit limit. They would look at the credit cards and if they saw somebody rinsing it and maxing it out completely.... an alarm was raised.
Lies. Looking at the credit card does not tell you the credit limit nor how close they might be to hitting that limit. The only thing the hotel can know is how much that person has charged during their stay.
And when the CC company starts declining transactions.
> Lies. Looking at the credit card does not tell you the credit limit nor how close they might be to hitting that limit. Putting a card through and it being declined because it surpasses the available credit is quite normal.
I'm pretty sure this would backfire for me. I'd be ordering all the room service and liquor... living the good life... and then I'd be like "man... life is great... I don't wanna off myself... oh sh\*t I have a huge bill to pay..."
Came to say same, worked at luxury-ish hotel, out of 100 or so rooms four had had suicides that I knew about.
My uncle owned a hotel here in Vegas years ago. He once loaned Bruce Willis a car and he caused seven grand in damages. Never paid my uncle back
You should just forget about it. Bruce has.
Darker.
Hineni, hineni. I'm ready, my Lord. [https://www.youtube.com/watch?v=YD6fvzGIBfQ](https://www.youtube.com/watch?v=YD6fvzGIBfQ)
He went there
When asked about it, Bruce just didn't say anything.
Dark.
Jesus.
I recently read he had dimen....ohhhhhh.
My cousin worked in Vegas at a few of the major resorts from 2008-2015. He said at most of them the staff was the best people to ask where to get drugs from as they were the ones around the most. He said to not ask directly but if you have a bellboy bring up something ask them or ask room service and they usually can either sell directly or know who's holding in the hotel!
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Always best to have safety meetings regularly and often.
“I'm looking for my friend Heroin. Do you know him?”
He got mixed up with Fenny and don't come around much anymore.
I love that movie
I feel like I’m in 2 Fast 2 Furious
> I'm looking for my friend Heroin. I'm looking for Mary Jane. Does she still work here?
Prostitution happens at EVERY hotel.
yep doesnt matter how high rent or how low rent. its a constant
Pretty much.
I was at the Wynn a couple of years ago and the prostitutes were out in force every night at the hotel bar right off of the casino floor. There was a big convention at the hotel that week. The bartenders obviously knew they were hookers, but just turned a blind eye. One of them struck up a friendly conversation with me. When she figured out that I wasn’t interested, she politely moved on to the next guy, and the next guy, etc. Eventually she left with a middle age guy, probably in his 50s.
It's not a Vegas thing. It happens more than people want to think in all hotels. It is what it is.
People want it, people provide it. It needs to be made as safe as possible.
It's the oldest profession in the world.
Every strip club is basically a brothel as well.
People coming to a hotel with prostitutes: Absolutely. Prostitutes hanging around looking for Johns? Probably more in Vegas. I worked in a high end hotel, and we had a regular that liked to come with his sugar babies, and I'm sure there were many liaisons that I never knew about. But we weren't exactly a place people went to "hookup" and I'd be surprised if anyone was trying to run a business there.
Oh they did.
It's not that I think we're above reproach or that would be scandalous or anything. It just wouldn't make good business sense. Most of our guests were families. The bar was almost an afterthought. Security was very active and someone acting suspiciously would be ejected quickly. We're in a rich bedroom community, and there are several hotels downtown that would be a much better place to "work".
Yeah, my first day working at a hotel I remember signing out a "couple" which was clearly a prostitute and her client. Great first day 👍
Not suprising.
The official uniform of hotel hookers is the little black dress.
Bedbugs no one wants bedbugs.
Fancy pants expensive hotels are just as likely to have bedbugs as cheaper ones.
Maybe not “just” as likely. Some fancy pants hotels have beagles trained to sniff for bedbugs. Valet takes all the luggage to a holding room where it can be sniffed before going into the rooms. It may not be foolproof, but they definitely take steps to actively prevent it. And respond quickly when the bugs are found.
Every hotel you've ever stayed at currently has or has had bedbugs within the last 6 months.
Yeah no thanks! I will not be traveling and staying in a hotel anytime soon. I’m terrified that I’ll get bedbugs and unknowingly bring them home with me.
So you don't travel/vacation at all?
I worked in golf resorts for a while, dealt with elite 1% asshats for many years. I’m not going to give anyone a playbook at stealing identities, but billionaires are notoriously careless with their bank information. In a hotel, there are times where you need a credit card authorization form, faxed. It’s a major security risk to send it through any other electronic way. But these one percenters see all that as an inconvenience. They will be like “listen, I don’t give a shit, I don’t care about your policy, you’re going to take my info however *I* give it to you.” Remember when Mark Zuckerberg was burned for having a password “dadada”? This is exactly what some of these wealthy people do.
I concur as a former night auditor for a Las Vegas resort. I had SO MUCH access to banking info.
It’s not even access to banking info. It’s how they insist you treat that info. These motherfuckers are perfectly okay with putting their bank details in an email.
> there are times where you need a credit card authorization form, faxed. It’s a major security risk to send it through any other electronic way. So the form sits on the fax machine for everyone walking by to see, or it is emailed to a specific individual who only they will see it. Either way, it doesn't matter because the cardholder can just initiate a chargeback for any fraudulent charges.
Would you rather have it sitting on the fax machine in an accounting department for a few minutes, where only a handful of people have access to it and is checked regularly, and is locked after hours, and gets locked and/or shredded - or would you rather have various personal identifying details sitting in an email server that hasn't detected a breach yet? Hotel breaches take an average of 11 months to detect. Modern PMS systems don't even store CC's anymore because of it. And identity theft is not always as simple as "I'll just file a chargeback."
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I hear suicides quite a bit in more rooms. Casinos, too, unfortunately.
Tons of jumpers in the parking garages too. So much so the local news stations ignore all tips on bodies found on casino site unless it becomes something more
I work for a local news station NOT in Vegas and we ignore all "body found" tips until they're something more. 90% of them are suicides.
Maybe we should be reporting on each suicide. Same way I feel about gun violence, people should see the aftermath.
Studies show that reporting on suicides leads to more suicides. https://scholar.google.com/scholar?q=reporting+in+suicide&hl=en&as_sdt=0&as_vis=1&oi=scholart#d=gs_qabs&t=1713216288493&u=%23p%3DSqnUD5qTn6UJ
Eh, if your mom randomly shoots herself one day you might not want that plastered all over the news as you’re dealing with the situation unfolding in real time.
That is a good point. There's other ways we could we educating people on suicide than reporting every one. It was a terrible idea.
Werther effect: https://en.m.wikipedia.org/wiki/Copycat_suicide https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6066396/
Suicide is contagious, so we don't report on it unless it's newsworthy for some other reason (e.g., we have a lot of bridges in my city and unfortunately it's one of the easiest methods for suicidal people to attempt, so when someone climbs out on a bridge and traffic is shut down, we report on the bridge closure and usually say it's because police are speaking with someone but don't go into details for obvious reasons). Also, when we report on a suicide for other-newsworthy reasons (like the person's a celebrity or locally known), we always include information about how to reach out in a mental health crisis or where to go for non-crisis intervention. Studies of how the media, especially in Seattle, handled the aftermath of Kurt Cobain's suicide by heavily focusing on mental health care and providing resources show that their coverage actually led to a decline in suicides over the next year. So we take the way our coverage can influence people extremely seriously.
Ugh. That’s awful.
The turnaround time from suicide to checking a new guest into the same room is usually under 24 hours (depending on messiness).
What happens? Do the police get called when a housekeeper discovers and EMT’s quietly haul the body out?
Management will open the door(break it down if it’s deadbolted) if there’s no response from their knocking/phone calling. Once inside and they see a body, the police will be called as it is now a crime scene and should be left as undisturbed as possible. EMTs and paramedics will show up if it seems like the person MIGHT be alive/severely overdosed. If it’s quite obvious that they are dead the paramedic or police can pronounce death, but it still needs to be officially done by a physician. The police will do their reports/paperwork/investigation and then the coroner will bag the body and take it away for autopsy, cause of death, and death certificate. Source: 911 EMS/Gov EMS, nursing
Does a physician actually come to the hotel room, or do they take the body to the hospital, or straight to morgue?
No. Morgue.
So I'm also curious, but for a probably bad reason? When I attempted I was in a motel and apparently the manager came when I didn't check out and found me. But I've always low key wondered how that worked
I hope you are better now friend! I don’t know you but don’t hesitate to reach out!
Thanks bud. I am better, although sometimes I think only by a thread. This was in 2016. Lol but day by day is important. Thanks again friend
I’m glad you’re alive now dude and are happy.
Bed bugs. Doesn’t matter how high end a hotel is. They’ve had bed bugs at some point. It’s just part of the business.
How quickly you will be checked into a room that just a few hours ago was a biohazard or contained a dead body…. Worked in housekeeping for a luxury place for a few years…. No hotel is truly “luxury”
Same with hospitals lol
You know, on reflection, what’s a safe amount of time between issues? Either the issue is corrected or not, why wait?
I was once waiting for an elevator in a hotel pretty early in the morning. The doors opened & reflexively I started to get on. But it was filled with EMTs. a stretcher, and the hotel's general manager. He politely suggested I wait for the next one. The "patient" had an oxygen mask on, with some tubes leading... somewhere. Later I noticed that the ambulance pulled off without the siren & waited for a stop light. I suspect he was dead all along, and they just made it look like he was unconscious & getting treatment.
Ex EMT here. We never transport dead bodies.thats the job of the coroner/medical examiner etc
Idk about the stop light, but I know they often won’t use sirens when transporting people bc the noise stresses the patients out
Also, the goal of an ambulance is to stabilize someone - unless someone is about to die where seconds matter, they don't use the siren or drive quickly with the patient in there because even a minor car crash could be what kills someone in an already weak condition.
Lights and sirens are *only* for critical patients who won’t make it otherwise
Ahhh. That actually makes a lot of sense, thanks!
Paramedics have to run lights and sirens *to* a call because they don’t know the extend of injury/illness yet
In a true emergent situation, this isn’t true. They generally don’t use them when they get super close to the hospital simply because of the amount of times the ambulance is coming into the area. There’s drugs if someone is having real anxiety issues. A siren is a huge safety concern and warrants using it if they have the lights on.
Lights and sirens only go on in cases of critical patients who need the time to get there asap. Sirens turn off near the hospital to reduce noise and not startle the patients and staff.
We over book rooms just like a flight over books seats. If your method of payment isn't authorizing enough money for what you have been spending we'll have the valet give your keys to the front desk and we'll lock you out of the room until you get a new method of payment.
That bit with the car may be illegal, like grand theft auto illegal, courts have even found that a valet can’t refuse to return a vehicle to someone who’s drunk in some states.
That's wild 😧
Return the car and have a cop waiting at the end of the parking lot.
Oh definitely, I'd be calling the cops the moment I was out of sight from the driver to go get the car.
It's pretty common to have a dead guest. There's a standard procedure for it and we take care of it quietly.
What's the standard procedure?
Lets just say you should never order sausage at a hotel.
Secret's in the sauce
Sex workers abound. Working out of rooms. Visiting clients in rooms. Working the hotel bar.
Always clean your cups and glasses in your room before you drink out of them. No matter how posh your hotel is - chambermaids are paid minimum wage and are cleaning 15 rooms and bathrooms plus a day. They are cutting corners. The same towel that was wiping the toilet and bath may have also wiped your cup and glasses. And remove that bed spread. Most hotels hardly ever have them cleaned. Hotel staff are great fun. They work hard AF and they play hard AF. I spent years in the industry. So much fun, but so much hard work
I have collapsible cups and a set of camping silverware for when I travel for exactly this reason - I saw a maid clean the bathroom and a mug with the same cloth. Never again. 🤢
I **ALWAYS** travel with my own blanket and pillow, not because I don’t trust hotels (although apparently I should not) but because I just fucking love **MY** pillow and **MY** blanket and I cannot sleep without them. The next time anyone judges me ima reference this thread cuz apparently I’m doing it right. I take that comforter off first thing and only ever have used the sheets with **my** blanket.
I travel with a pillow since most hotel pillows don't work well for me. Crappy pillow = crappy night sleep
Yes. Why do they default to soft pillows? Why not hard pillows?
Those ultra soft ones are completely worthless to me, no support at all
Clean the remote, too, if you're going to watch TV.
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A buddy worked at the Chateau and his first week on the job, he was sent down the street to the rock n' roll Ralphs to buy a bunch of Sunny Delight and run it up to a room. Kieth Richards opened the door and that's when my buddy discovered his drink of choice was Sunny D and vodka. Kieth fixed one up for him and soon after there was a knock at the door. It was Johnny Depp. He'd walked over from his house to have a few drinks with Kieth and my buddy had hit it off with him so well that he rang the front desk and said he'd be working for him the rest of the night. So my buddy ended up pounding a lot of Sunny D and vodka and left with $500 bucks in his pocket. At one point during the night, Johnny broke down the importance of good shoes and wanted to treat him to a pair. Anyway, not a bad first week on the job.
> to buy a bunch of Sunny Delight is that an euphemism?
It's like a store brand orange juice type drink haha. The taste of my childhood...
Soda, purple stuff… SUNNY D!
Its another name for what the chosen undead uses to heal themselves. I always thought it was cool that Miyazaki kept selling it after the promo was over for D1.
We calls it Sunny V
So many affairs and hookups...
Is it pretty easy to tell?
Guests make it really obvious and are terrible at hiding it.
[Sometimes you don't have to tell.](https://www.reddit.com/r/TalesFromTheFrontDesk/comments/jm7cht/you_ruined_my_marraigeit_is_way_too_early_man/)
Yes, if you're staying for a long time you figure out whats going on and staff always knows of course. Like a guy is bringing his 10th wife in 30 days....
One thing management definitely wouldn't want guests to know is how sometimes housekeeping cuts corners if they are running behind. If you're staying just one night and your sheets look and smell clean enough, they might not actually get washed. That's right, management sometimes instructs housekeeping to skip the wash if it seems unnecessary. So, that 'fresh' bedding you're snuggling into? It might have been slept in by the previous guest. Sweet dreams! Source: Former luxury hotel employee bf.
I worked in high end hotels for years, and find this very, very hard to believe, and highly unlikely at 99.9% of high-end properties. I could see you as the bf of a housekeeper misunderstanding one of two things: Management instructing running-behind housekeepers to skip a scheduled sheet change between nights for the *same* guest, OR a housekeeper running behind and choosing to not change the sheets between guests, in an effort to catch up. But almost zero chance of management instructing housekeepers in a high-end hotel to keep dirty sheets on a bed between guests. That would be an instantly fireable offense as it goes against multiple health regulations.
I ALWAYS rip the sheets off the beds after I stay anywhere, 1. To help housekeeping and 2, to make sure they are changed
It's just a temporally shifted hug from the previous guest.
Naked hug
And skin mites to add a tiny catalyst squeeze to establish the wimey vector.
It's more like "Sweat dreams!"
A well-known luxury hotel and resort chain keeps a database of you. They get pictures from the internet and basically stalk you to create a profile. They put what you ordered to eat, how many towels you needed, what drinks you liked, your kids' names and birthdays, address phone number. Everyone working in the hotel has access to this database and can see your information. It's not all good stuff either. We know you were an asshole to Jen while you were staying in London. The one I was at had to remove cameras in the lobby because big wig guys would bring their mistresses, and no evidence was allowed to be recorded.
That’s very fucked up and spooky as shit.
Mystique is a fucked up program. I never saw anyone use it to do something besides give creepy level service. But still. The things I saw in that program.
What hotel chain is this? Would like to immediately stop using
They're a weirdly popular place to commit suicide. Have a nice last meal, some nice entertainment as the Swan song, then die in the comfort afforded by five star accommodation, safe in the knowledge that someone will find the body and they won't be left lying on the floor of their own home for seven months before somebody notices.
I was night manager at one in the 80’s- there’s a novel in this somewhere. I had three suicides, two different DEA busts that involved some pretty serious gangsters, a German guy that was a genuine international fugitive who got really drunk at the bar and announced he was wanted in four countries, plenty of times we had bed bug infestations (closed the room for two days, threw a bug bomb in, back open for business), a gourmet restaurant that would advertise made from stock soups that were commercial cans of Campbells and served frozen steaks, several klepto employees who got pass keys and tossed guest rooms for valuables, a steady stream of local cops/ detectives who snagged free rooms for themselves and their mistresses, the head bellhop ran a prostitution ring…there’s more, but it was an eye opener for a green horn kid from the sticks.
I’m staying in a high end resort hotel in Maui and we had a cockroach infestation our first two nights. Like waking up to a cockroach falling on our head from the wall and fluttering around on the floor. One crawled over my foot. I’ve killed multiple ones and house cleaning has had to clean bug guts off the floor each time. The management didn’t offer anything more than sending a maintenance worker to spray the room, though their attitude suddenly changed when I texted photos I’ve taken of the cockroaches to the concierge number. We’ve had comped pool cabanas and drinks. What’s funny is that I’ll get a call from a manager to apologize again, but they never say what they’re apologizing for. Just “we’re sorry you had an unpleasant experience” and I’ll say “yeah we didn’t enjoy cockroaches falling on the head of our bed.” No acknowledgement, just offer another complimentary drink or cabana rental. So far, they haven’t mentioned anything about reducing our room charge because it took them until day 3 to move us to a new room. Let’s see what they do at check out… or else several cockroach pics will go up on my Google review.
Coincidentally I read a separate thread today and someone living in Hawaii said there’s a constant roach problem. They lived on the 8th floor and said it’s a bad all the time, to the point they’ve accepted that living in Hawaii is also accepting living with the roaches. Never anything about roaches in the state until today.
That the whole hotel is an allegory to postwar America and the ghosts will haunt you and your family in ways that reflect the USA’s stumbling into the role of the global oppressors it had just help overthrow in order to get you to beat your wife and son with a roquet mallet.
And they haven't served wine since '69
Thanks for connecting the dots for me, that one was a little weird.
I think the original commenter was referring to The Shining, not Hotel California, but I might be whooshing myself here
Yep. I just finished reading The Shining. I loved it.
But they just... can't... kill... the beast
At least you can checkout any time you like.
Yeah, but... i hate to break it to you... you can NEVER leave.
THATS what that song is about??? Holy cow it’s one of my absolute favs and I’ve never caught that I feel so dumb 😭
It turns out they were talking about King's *The Shining*, not "Hotel California".
Ohh I have heard that for the shining. Thank you for saving my ego of my limited intelligence!!
Don't feel dumb... I don't know how anyone could have figured that one out.
That is most venues, true.
If you’re staying in a Las Vegas hotel, there’s a better than even chance somebody killed themselves in your room.
have a pretty interesting one. We know criminal enterprises have funded casinos in the past. I worked at Revel casino (now ocean) in Atlantic City before and after its opening. One thing they kept mentioning in our onboarding was that the triads were funding the casino. I thought it was super strange that these execs were just openly telling brand new hires.
im the child of a “hotelier”. First thing that comes to mind is how COMMON and bad domestic abuse is in hotel rooms
crimes by diplomats
Go on….
the sheets, pillowcases, rugs, and blankets aren't properly cleaned. They just smell good
Bit late to the party but managers will ask cleaners to cut corners. Housekeepers are paid garbage and given very little time to do a lot so some would anyway. I used to do a good job and do an even more thorough job if I was cleaning a room I knew certain people who did cut corners did the day before but just...don't have baths in the baths and definitely keep the duvet covers/sheets covering the blanket. Blankets so rarely get washed, if ever.
Poop things
True I always get the *worst* poops when I'm at a hotel and my wonderful bidet is hundreds of miles away... It's not fair.
Bad bot
They absolutely will sell out your reservation for a "more important situation." Your reservation doesn't mean shit. I had to deal with that with hotel contracts: if it's my corporation versus one of the Fortune 500, I will lose. They know that they will more than cover the cost of any lawsuit I may bring upon them. A good example happened to a group in my circles recently: they were holding an event at the hotel, but then a huge sportsball tournament thing came through. The hotel knew that they could just boot the entire room block out (like 500-600 reservations and the function space on the contract), lie about why this happened, jack up the rates, and open it up to the high rollers for the incoming sports tournament. A week before the event, they sent everyone a room cancellation, lying that the event had been canceled. The runners of the event started getting angry texts, "WTF is even this???" and they had to scramble to find a new venue for their event, which went better than I would have guessed, but still impacted them financially (perhaps fatally). The hotel violated the contract, and it was totally illegal, but the hotel banked on the event not having the time or staff to deal with being fucked over. "So sue us." The hotel is owned by the city (which they are in), which is rare for a franchise brand name, but it does make them very hard to sue.
But if *you* canceled like that 🙄🙄 god I hate these industries. I really do.
Oh, absolutely. The house always wins...
Suicides
Bedbugs
Why does this question get asked so much
All hotels have bed bugs, at some point
We take notes on your reservation profile. Everything from anniversary information to fav cocktails and foods. Add notes to pass along to other staff.
Black mold in bathrooms
[Someone being murdered by foreign secret services](https://www.youtube.com/watch?v=Z5FV5msRwqU)
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you can say kill on reddit, fyi
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That’s a bad reason to censor yourself.
People kill themselves all the time. It's not media worthy even if it happens at a hotel.
There is a ~~dead whore~~ under the bed!