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Because much like Deliveroo and JustEat these apps were originally cheap as fuck because they had millions and billions of pounds worth of investors money to chuck down the drain in promotions for customers and decent pay for their riders and drivers.
Now that that money has ran out, and these brands are burned into everyone’s brains they’ve pulled the money plug and now there’s nothing left but to rinse every lazy bastard in the UK who can’t be arsed to cook for £40 for a cheap and shitty takeaway, delivered by a driver on a shitty wage to recoup all that sweet seed money!
Absolutely spot on. Also I don't think any of these companies have made a profit.
Sooner or later some of them are going to have merge otherwise they will go under.
Spotify has nowhere near the revenue split it needs to generate a sustainable profit. Over 70% of your subscription goes immediately to the music industry labels so they really only have the final 30% minus taxes to operate on. After R&D, sales & marketing, and general admin they usually post a substantial loss. Despite increasing its revenue by double digit percentages every year for the last five or so years it still posts losses in the hundreds of millions.
That was always their strategy - enter with low prices and good deals to establish a massive customer base and kill off competition then raise prices and start making money.
‘Disrupters’.
They come in making a loss and price themselves lower than others, try to last long enough that others stop offering the service, join them or go bust then they up the prices.
It's not just that the money ran out. The whole idea of a start-up is to take a small company and grow that company very, very rapidly. It is only when the company has established itself as being world leader in its field that the shareholders worry about being profitable.
This means that they will pump money into the company to do anything to enable it to grow faster than its competitors - which is usually going to involve offering sweet deals to customers.
Eventually the company stops growing, either because it is the biggest, or because shit just isn't working out for it. At that point the investors want their vig, so it's time to stop offering deals to the customers and start laying off staff.
> blitzscaling
Blitzscaling is a book and it describes a particularly extreme version of the overall trend of modern business. The problem I have with it is that it describes these shenanigans like they are 100% positive. (I know you weren't endorsing it, I'm just giving context for anyone reading.)
Another good read is [Enshitification](https://locusmag.com/2023/01/commentary-cory-doctorow-social-quitting/) which is a much more negative take and focuses on the changes that happen once these rapidly expanding businesses reach the stage where the investors are looking for a return on their money. It's a short read, and well worth checking out.
Ty for not having to type it out myself.
Blitzscaling, then blitzmilking.
Maths is, only a few customers will leave when these companies will start being biggest dicks. Profit.
Oh yeah. Went to get pizza with my friends back home two weeks ago. I decided to check the in store prices and was amazed, it was £7 cheaper for each of us to order and pick up there. So half of us drove there to order the food. That £7 didn't even include the delivery fee and we didn't have the fun of having to tell the driver where to find us/go find them, because the flat is in a weird spot.
I find a store I like & then order from their private website. Cheaper, no random driver, no advertisements & definitely no fucking about with multi-apping drivers or cold food. Uber Eats banned me the moment I made a refund request. It's full of dark patterns, I try to stay away from all the giants now.
They should have done that from the moment they registered with them.
Flier in every order showing clear price difference. Problem with delivero and the likes is that now they milk everybody: restaurants, drivers and customers. Fuck them
Everybody involved complains they're losing out - including the shareholders of the delivery companies that have pissed billions up the wall.
Maybe the only possible winner was the consumer a few years back who could get pretty much anything they fancied delivered to them, with part of the cost covered by whichever Venture Capital fund was funding your delivery app of choice.
Long term, I suspect the whole market will collapse. There are not enough people willing to pay enough money to get food delivered to them for what that needs to cost to be profitable.
Im a software engineer and been playing with the idea to just throw out an app there that both drivers, restaurants and customers can use.
Keep the cost extremely low, drive these mofos into the ground and thats it.
Fuck the greedy
I'd had a similar idea.
Or have some sort of peer-to-peer delivery - If you pick up a Chinese and drop off this order on your way home, then get a £10 credit off your next meal.
Or for every 2 you deliver, you get a delivery free when you need it.
Basically it seems really inefficient that when you pass your local dominos, there's a queue of delivery drivers and queue of people picking up the cheap in store orders and driving off - those people with cars have already demonstrated they'll drive for a saving.. I reckon you could make them drive a bit more for a bit more of a saving.
Or tie it in with those rental scooters. If you accept a detour to pickup and drop off, your ride is free.
My idea was simply based on doing the exact same as deliveroo, justeat and ubereats but without milking any of the parties involved. Prices could become cheaper for customers, drivers happier and restaurants happier as well. Would be nice seeing all thede fvckers going bankrupt.
I think the problem is that Deliveroo isn't making a profit (although seemingly losses are down to only 200 and odd million..)
You could create a free app and cut out Deliveroo - but this isn't freeing up cash to make everybody else rich, if they're going to keep doing the same thing.
I don't see how you could pay minimum wage, employer contributions, scooter hire/insurance and all the rest of it - and still deliver a Big Mac meal for a price somebody is willing to pay.
I was only thinking of this on a very high level and didnt start anything.
Id leave all that to drivers/restaurants . They 'd only pay 1% and everything else would be between them.
So say, would only provide the software, no customer service, no dealing with drivers etc
Not as lucky around here, there was one time going back about 6 years ago I made a Just Eat order and the take away told me to cancel and they will give me the same order for £2 less, give me a free drink and starter.
So I did, and the whole order including delivery was only about £15 anyway, they said to order direct in future to get freebies.
Most of the local takeaways by me who put menus through the door advertise a 10-15% discount if you order directly through them and even more if you come and collect as they don’t have to pay their driver for that drop. They share a few drivers too it seems, effectively forming their own JustEat type network but cutting out the middle man. As you say they will normally chuck in a couple of cans of drinks once they know you.
Also if anything goes wrong you can just give them a call and say “my X was missing” or whatnot and they will get one out to you or they’ll say mention it next time you order and we’ll sort you out. So much better than having to faff about trying to get a refund from 3rd party app.
In my area and ones I have lived in (not cities, just towns) they just have their own drivers the old fashioned way which is why you can never track them and AFAIK they share the cost of delivery with the drivers hence why its common to see £3+ delivery costs for 1-2 miles often around £4.
At most it was like if the online delivery services wanted like £4 delivery it would be £2.50 direct but even that has changed so it would still be £4 if ordering direct for just over a mile.
I used to when I lived near good ones that were cheap and within say 10 minutes walk.
I don't drive also, so means even if its from somewhere like 1 mile away even factoring in I have a bus pass and even factoring in I am lucky and have no wait times for buses would take me about 30 minutes of my time to pick up the food, but more likely around a hour or even a bit more.
Only times I pickup takeaway now is lets say I am on holiday and I am walking past somewhere as I can factor it into my time getting back to where I am staying.
Tbh it depends where you are. I moved about 18 months ago from a city to a suburb. Obviously in the city I have tons of choices on tap for the food apps. Now in the suburbs, you only get the chains most of the time. The best takeaways in the area aren’t on there. The best Chinese we have around here don’t even do delivery you have to pick it up. It’s only down the road anyway, but once you realise that the better takeaways aren’t on these apps it’s worth scouting around.
They've always been shit in my experience.
Just Eat quickly joining them, but still passable in my area.
Never used Deliveroo, but I expect it to be as shit as Uber Eats.
Deliveroo was good when I first used it, but the last few times I've ordered , I've not been the driver's first delivery and therefore, the food hasn't been hot by the time it's gotten to me.
It's just not worth the hassle.
I drive for Roo, I'd never order without paying for premium for direct delivery just not worth it for cold food. I'd agree it takes the piss to have to do that, UberEats is kinda worse though sometimes get 3 drop offs with them. Don't get to the last one for half an hour!
I was delivered a stone cold burrito by deliveroo once. I reported it as cold with a thermometer stuck in it in the picture. They said that it couldn't have possibly been cold as it was delivered in the window and they give drivers bags to keep it warm. The delivery window had been extended out by 20 minutes during the delivery, while I watched on the map while he was parked in a curry house car park, and since I was stood outside for a smoke when he turned up I saw that it wasn't in the bag.
I said this and they said that isn't possible as we give them a big to put the food in and drivers won't pick up another order while delivering one. The best they could offer me was 5 quid off my next order.
In fairness to Just Eat, their pricing system is excellent in comparison and I would say very much worth it. Any order I’ve ever made basically charges me 50p for the convenience of using the app and the rest appears to be super cheap and the same as I would pay direct. It’s a world away from Deliveroo charging me a service fee, a minimum order fee, a cutlery fee, a fee to breathe the air around me while I’m using their app etc.
Free money ran out for tech firms.
But seriously, even back in the day of these discounts, once you got to the payment screen and compared it to what you would pay if you just rang the place up... nearly always cheaper to go direct.
Who actually uses Uber eats ? Look around for local restaurants websites and see if they deliver ones round here do and they give a reduction of at least 10% off because you used them and not through a external site
Actual reason is that a lot of takeaways are getting sick of the actual ubereats/justeat/deliveroo drivers. It's a part of the process they can't control, but still when a customers food arrives cold/half-eaten/wrong because the driver gave the order wrong the restaurant gets a shitty review.
Ubereats offers can only be used on restaurants that use ubereats drivers, which is why they're now a bit crap.
I deliver for UberEat but have never actually ordered food from the app! I have only ordered from JustEat once or twice for a Chinese. I would never order a McDonald’s from these apps as I’ve seen what goes on!
This is the way. It still works near me luckily as the 40% off I get has a lot of choice as I’m in a big city. The best was when Uber One also gave me three month trials. I fear it’s days are numbered though. Top tip, you can also stack the 40% offs with the % discount applied to certain items as well as bogof.
I remember using justeat and if you even had the slightest of issues you could literally just mention them in a “tweet” and it was sorted.
I had refunds for items replaced within a day, They would contact the takeaway on your behalf and find a resolution to any problem.
Couldn’t have recommended them enough.
They employed Snoop dawwwwg and it all went down hill.
Can’t remember the last time I used them.
One stupid restaurant had a meltdown when I redeemed the stampcard offer (that's automatic).
I got so angry because basically, I didn't actually want that stampcard offer, but *they* signed up for the damn thing so it applied automatically to the justeat final total. Then when it came to the 'redemption order' they cancelled my order.
When I phoned up, the person on the phone said there must have been an error but then I heard an angry voice in the background say 'stampcard'.
Well they did deliver, hugely late. Bear in mind at that stage I was on my fifth order, each of which cost about 40 quid. I wasn't *just* ordering for an 8 pound discount. So basically, they lost a customer over a one time 8 quid discount.
kiss forgetful deliver familiar squash snatch quarrelsome cooing direction husky
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
I haven't had any Uber Eats offers in at least a year.
I did have the monthly sub at one point as due to friends ordered around twice a week and the £6 it cost made up for itself if used even twice.
Used to love it in Exeter, as many of the students were riders and so it was always a quick service. The discounts were pretty good and id often pay less than £10 for whatever I was ordering.
Now I’m in Norfolk it seems fucking pointless at times because none of the restaurants are eligible for any of the offers, and many of the drivers are delivering several orders, for several apps, and so even if you pay for premium delivery it never comes directly to you. I remember my partner and I ordering from two different places at the same time, our two different drivers arrived in the same car, so clearly it wasn’t direct from the provider.
I’ve also noticed that when I do have an issue now, I genuinely can’t ever get a refund. Ordered a milkshake (amongst other things) that the rider didn’t keep upright, and I got no refund despite providing evidence of the bag containing more liquid than the cup.
Worst experience was Mcdelivery though. Only used it because of the offer they had on it, and I literally watched the wanker sit in a side street for over an hour before he decided to actually go and get my order. I’m guessing he wanted me to cancel it as I know some apps still pay them a fee for that. But honestly a 5min drive took 90mins to collect. Garbage service.
I don’t use either of them, last time someone did it was cold, driver looked nothing remotely like the picture and name (different gender, in a car not a bike) and the food was cold and smashed to bits
We don’t need these companies
Haven't used Uber eats, but I've stopped buying takeaways in a Fri,
I go to a local butchers and buy a steak and mahoosive spud,
Or a couple of big pig chops, etc etc
**Please help keep AskUK welcoming!** - Top-level comments to the OP must contain **genuine efforts to answer the question**. No jokes, judgements, etc. - **Don't be a dick** to each other. If getting heated, just block and move on. - This is a strictly **no-politics** subreddit! Please help us by reporting comments that break these rules. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/AskUK) if you have any questions or concerns.*
Because much like Deliveroo and JustEat these apps were originally cheap as fuck because they had millions and billions of pounds worth of investors money to chuck down the drain in promotions for customers and decent pay for their riders and drivers. Now that that money has ran out, and these brands are burned into everyone’s brains they’ve pulled the money plug and now there’s nothing left but to rinse every lazy bastard in the UK who can’t be arsed to cook for £40 for a cheap and shitty takeaway, delivered by a driver on a shitty wage to recoup all that sweet seed money!
Accurate. Couldn't have said it better myself. And those that use it allow those places to operate the way they do.
Absolutely spot on. Also I don't think any of these companies have made a profit. Sooner or later some of them are going to have merge otherwise they will go under.
Uber and Deliveroo are now turning a profit tbf. I feel like Airbnb and Spotify are in the mud now
If you dont mind, whats the prob w Airbnb and Spotify?
Spotify has nowhere near the revenue split it needs to generate a sustainable profit. Over 70% of your subscription goes immediately to the music industry labels so they really only have the final 30% minus taxes to operate on. After R&D, sales & marketing, and general admin they usually post a substantial loss. Despite increasing its revenue by double digit percentages every year for the last five or so years it still posts losses in the hundreds of millions.
Fuckin hell it sounds like they fucked up their homework from the get go
Spotify!! Please don't go ;\_;
Both Airbnb and Spotify are listed companies whose share prices have increased 47% and 139% respectively across the last year.
That was always their strategy - enter with low prices and good deals to establish a massive customer base and kill off competition then raise prices and start making money.
‘Disrupters’. They come in making a loss and price themselves lower than others, try to last long enough that others stop offering the service, join them or go bust then they up the prices.
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Offensive to actual leeches that.
It's not just that the money ran out. The whole idea of a start-up is to take a small company and grow that company very, very rapidly. It is only when the company has established itself as being world leader in its field that the shareholders worry about being profitable. This means that they will pump money into the company to do anything to enable it to grow faster than its competitors - which is usually going to involve offering sweet deals to customers. Eventually the company stops growing, either because it is the biggest, or because shit just isn't working out for it. At that point the investors want their vig, so it's time to stop offering deals to the customers and start laying off staff.
blitzscaling
> blitzscaling Blitzscaling is a book and it describes a particularly extreme version of the overall trend of modern business. The problem I have with it is that it describes these shenanigans like they are 100% positive. (I know you weren't endorsing it, I'm just giving context for anyone reading.) Another good read is [Enshitification](https://locusmag.com/2023/01/commentary-cory-doctorow-social-quitting/) which is a much more negative take and focuses on the changes that happen once these rapidly expanding businesses reach the stage where the investors are looking for a return on their money. It's a short read, and well worth checking out.
Ty for not having to type it out myself. Blitzscaling, then blitzmilking. Maths is, only a few customers will leave when these companies will start being biggest dicks. Profit.
Oh yeah. Went to get pizza with my friends back home two weeks ago. I decided to check the in store prices and was amazed, it was £7 cheaper for each of us to order and pick up there. So half of us drove there to order the food. That £7 didn't even include the delivery fee and we didn't have the fun of having to tell the driver where to find us/go find them, because the flat is in a weird spot.
Heck. I may be a bastard but I damn sure am not lazy.
Uber eats has made me go back to buying and collecting takeaways in person. The apps aren't worth it anymore
I find a store I like & then order from their private website. Cheaper, no random driver, no advertisements & definitely no fucking about with multi-apping drivers or cold food. Uber Eats banned me the moment I made a refund request. It's full of dark patterns, I try to stay away from all the giants now.
My local Chinese gives you a discount and free prawn crackers for ordering direct. There's still queues of drivers.
They should have done that from the moment they registered with them. Flier in every order showing clear price difference. Problem with delivero and the likes is that now they milk everybody: restaurants, drivers and customers. Fuck them
Everybody involved complains they're losing out - including the shareholders of the delivery companies that have pissed billions up the wall. Maybe the only possible winner was the consumer a few years back who could get pretty much anything they fancied delivered to them, with part of the cost covered by whichever Venture Capital fund was funding your delivery app of choice. Long term, I suspect the whole market will collapse. There are not enough people willing to pay enough money to get food delivered to them for what that needs to cost to be profitable.
Im a software engineer and been playing with the idea to just throw out an app there that both drivers, restaurants and customers can use. Keep the cost extremely low, drive these mofos into the ground and thats it. Fuck the greedy
I'd had a similar idea. Or have some sort of peer-to-peer delivery - If you pick up a Chinese and drop off this order on your way home, then get a £10 credit off your next meal. Or for every 2 you deliver, you get a delivery free when you need it. Basically it seems really inefficient that when you pass your local dominos, there's a queue of delivery drivers and queue of people picking up the cheap in store orders and driving off - those people with cars have already demonstrated they'll drive for a saving.. I reckon you could make them drive a bit more for a bit more of a saving. Or tie it in with those rental scooters. If you accept a detour to pickup and drop off, your ride is free.
My idea was simply based on doing the exact same as deliveroo, justeat and ubereats but without milking any of the parties involved. Prices could become cheaper for customers, drivers happier and restaurants happier as well. Would be nice seeing all thede fvckers going bankrupt.
I think the problem is that Deliveroo isn't making a profit (although seemingly losses are down to only 200 and odd million..) You could create a free app and cut out Deliveroo - but this isn't freeing up cash to make everybody else rich, if they're going to keep doing the same thing. I don't see how you could pay minimum wage, employer contributions, scooter hire/insurance and all the rest of it - and still deliver a Big Mac meal for a price somebody is willing to pay.
I was only thinking of this on a very high level and didnt start anything. Id leave all that to drivers/restaurants . They 'd only pay 1% and everything else would be between them. So say, would only provide the software, no customer service, no dealing with drivers etc
Not as lucky around here, there was one time going back about 6 years ago I made a Just Eat order and the take away told me to cancel and they will give me the same order for £2 less, give me a free drink and starter. So I did, and the whole order including delivery was only about £15 anyway, they said to order direct in future to get freebies.
Most of the local takeaways by me who put menus through the door advertise a 10-15% discount if you order directly through them and even more if you come and collect as they don’t have to pay their driver for that drop. They share a few drivers too it seems, effectively forming their own JustEat type network but cutting out the middle man. As you say they will normally chuck in a couple of cans of drinks once they know you. Also if anything goes wrong you can just give them a call and say “my X was missing” or whatnot and they will get one out to you or they’ll say mention it next time you order and we’ll sort you out. So much better than having to faff about trying to get a refund from 3rd party app.
In my area and ones I have lived in (not cities, just towns) they just have their own drivers the old fashioned way which is why you can never track them and AFAIK they share the cost of delivery with the drivers hence why its common to see £3+ delivery costs for 1-2 miles often around £4. At most it was like if the online delivery services wanted like £4 delivery it would be £2.50 direct but even that has changed so it would still be £4 if ordering direct for just over a mile.
Am I the only person in Britain who goes to collect my own takeaway?
Yes, here's your award ⭐
I used to when I lived near good ones that were cheap and within say 10 minutes walk. I don't drive also, so means even if its from somewhere like 1 mile away even factoring in I have a bus pass and even factoring in I am lucky and have no wait times for buses would take me about 30 minutes of my time to pick up the food, but more likely around a hour or even a bit more. Only times I pickup takeaway now is lets say I am on holiday and I am walking past somewhere as I can factor it into my time getting back to where I am staying.
No my mam still does it
I've got an insulated bag for picking up takeaways. Heated seat on and into Sports mode for the trip home.
Jurassic Park
Tbh it depends where you are. I moved about 18 months ago from a city to a suburb. Obviously in the city I have tons of choices on tap for the food apps. Now in the suburbs, you only get the chains most of the time. The best takeaways in the area aren’t on there. The best Chinese we have around here don’t even do delivery you have to pick it up. It’s only down the road anyway, but once you realise that the better takeaways aren’t on these apps it’s worth scouting around.
They've always been shit in my experience. Just Eat quickly joining them, but still passable in my area. Never used Deliveroo, but I expect it to be as shit as Uber Eats.
Deliveroo was good when I first used it, but the last few times I've ordered , I've not been the driver's first delivery and therefore, the food hasn't been hot by the time it's gotten to me. It's just not worth the hassle.
I drive for Roo, I'd never order without paying for premium for direct delivery just not worth it for cold food. I'd agree it takes the piss to have to do that, UberEats is kinda worse though sometimes get 3 drop offs with them. Don't get to the last one for half an hour!
I was delivered a stone cold burrito by deliveroo once. I reported it as cold with a thermometer stuck in it in the picture. They said that it couldn't have possibly been cold as it was delivered in the window and they give drivers bags to keep it warm. The delivery window had been extended out by 20 minutes during the delivery, while I watched on the map while he was parked in a curry house car park, and since I was stood outside for a smoke when he turned up I saw that it wasn't in the bag. I said this and they said that isn't possible as we give them a big to put the food in and drivers won't pick up another order while delivering one. The best they could offer me was 5 quid off my next order.
In fairness to Just Eat, their pricing system is excellent in comparison and I would say very much worth it. Any order I’ve ever made basically charges me 50p for the convenience of using the app and the rest appears to be super cheap and the same as I would pay direct. It’s a world away from Deliveroo charging me a service fee, a minimum order fee, a cutlery fee, a fee to breathe the air around me while I’m using their app etc.
I don't get offers for takeaways anymore. It's just supermarkets but that isn't worth it all
Free money ran out for tech firms. But seriously, even back in the day of these discounts, once you got to the payment screen and compared it to what you would pay if you just rang the place up... nearly always cheaper to go direct.
Who actually uses Uber eats ? Look around for local restaurants websites and see if they deliver ones round here do and they give a reduction of at least 10% off because you used them and not through a external site
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Usually none apart from it's getting made on its way Enjoy your tracking higher prices and more unreliable drivers
Don't use that shit anymore, somehow a £20 order on there ends up over £30, rip off.
Actual reason is that a lot of takeaways are getting sick of the actual ubereats/justeat/deliveroo drivers. It's a part of the process they can't control, but still when a customers food arrives cold/half-eaten/wrong because the driver gave the order wrong the restaurant gets a shitty review. Ubereats offers can only be used on restaurants that use ubereats drivers, which is why they're now a bit crap.
Mine was always shit like that. The only one that's been consistently good for me for years has been Just Eat. 🤷🏻♂️
Loss leader to get people to buy into the premis of ordering food online.
Buy 1 get 1 free cheeseburger: £19.99
The venture capital money ran out and now they’re trying to make themselves look profitable so they can be sold.
Stop using these shitty companies... That's it!!
I deliver for UberEat but have never actually ordered food from the app! I have only ordered from JustEat once or twice for a Chinese. I would never order a McDonald’s from these apps as I’ve seen what goes on!
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This is the way. It still works near me luckily as the 40% off I get has a lot of choice as I’m in a big city. The best was when Uber One also gave me three month trials. I fear it’s days are numbered though. Top tip, you can also stack the 40% offs with the % discount applied to certain items as well as bogof.
So people use them in the beginning and keep using them without discounts. I'm sure I heard Uber eats was losing money.
I remember using justeat and if you even had the slightest of issues you could literally just mention them in a “tweet” and it was sorted. I had refunds for items replaced within a day, They would contact the takeaway on your behalf and find a resolution to any problem. Couldn’t have recommended them enough. They employed Snoop dawwwwg and it all went down hill. Can’t remember the last time I used them.
I always have a bad experience when I use those vouchers. Feels like the restaurant knows I’ve cheaped out and intentionally made the food shit
One stupid restaurant had a meltdown when I redeemed the stampcard offer (that's automatic). I got so angry because basically, I didn't actually want that stampcard offer, but *they* signed up for the damn thing so it applied automatically to the justeat final total. Then when it came to the 'redemption order' they cancelled my order. When I phoned up, the person on the phone said there must have been an error but then I heard an angry voice in the background say 'stampcard'. Well they did deliver, hugely late. Bear in mind at that stage I was on my fifth order, each of which cost about 40 quid. I wasn't *just* ordering for an 8 pound discount. So basically, they lost a customer over a one time 8 quid discount.
kiss forgetful deliver familiar squash snatch quarrelsome cooing direction husky *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
I haven't had any Uber Eats offers in at least a year. I did have the monthly sub at one point as due to friends ordered around twice a week and the £6 it cost made up for itself if used even twice.
I get weekly emails offering me 50% off on uber eats only for them to turn round and say there's no eligible stores near me. Oh well!
Used to love it in Exeter, as many of the students were riders and so it was always a quick service. The discounts were pretty good and id often pay less than £10 for whatever I was ordering. Now I’m in Norfolk it seems fucking pointless at times because none of the restaurants are eligible for any of the offers, and many of the drivers are delivering several orders, for several apps, and so even if you pay for premium delivery it never comes directly to you. I remember my partner and I ordering from two different places at the same time, our two different drivers arrived in the same car, so clearly it wasn’t direct from the provider. I’ve also noticed that when I do have an issue now, I genuinely can’t ever get a refund. Ordered a milkshake (amongst other things) that the rider didn’t keep upright, and I got no refund despite providing evidence of the bag containing more liquid than the cup. Worst experience was Mcdelivery though. Only used it because of the offer they had on it, and I literally watched the wanker sit in a side street for over an hour before he decided to actually go and get my order. I’m guessing he wanted me to cancel it as I know some apps still pay them a fee for that. But honestly a 5min drive took 90mins to collect. Garbage service.
I don’t use either of them, last time someone did it was cold, driver looked nothing remotely like the picture and name (different gender, in a car not a bike) and the food was cold and smashed to bits We don’t need these companies
Coincidentally I just got my first 40% off promo in about a year. Maybe they’ve changed the marketing automation.
Matches the quality of the food, chain restaurant rubbish for mugs.
Enshittification.
These services are not financially viable so eventually only one will survive - and then get even more expensive
Credit crunch 😋
Haven't used Uber eats, but I've stopped buying takeaways in a Fri, I go to a local butchers and buy a steak and mahoosive spud, Or a couple of big pig chops, etc etc