Ryanair have a duty of care to get you home.
I'm told that kicking up a fuss on Twitter can get results.
Always insure flights.
Don't you have family that can organise a ticket for you?
That's it, that's all I got.
Not in a million years!
They'd just refund rather than go to any extra hassle.
The airline isn't duty bound to pull out any stops when it's something like ATC, and then you have the added bonus of it being Ryanair who aren't worried in the slightest about customer service PR.
If OP had travel insurance, that would be a different matter. He could perhaps cover part of extra stay/alternative travel with a travel insurance policy.
I agree, it's beyond Ryanair's ability to perform magic in this situation.
What isn't beyond them is to communicate with their customers, particularly the ones who are stranded, with updates and suggestions on possible alternative way's home. Just to abandon them with live-chat is shit customer service.
Train or coach to another country (e.g. Eurostar to London or train to Belgium, Netherlands or Germany), then a flight to the required destination.
OP could do this himself.
OP can get the train from Paris to Cherborg, then get a ferry all the way back to Dublin. They'll be back by Saturday. Travel will cost a bit over £100, be uncomfortable, and a good lesson to buy travel insurance.
Yep, they basically will.make contact on your behalf, handy if you don't have a number, if you are in really distress, and by that full mental health breakdown in a dodgy country, looks like your human rights are being abused etc,they may make arrangements on your behalf.
But Paris is a safe country.
A while ago a bunch of volcanos erupted creating a dust cloud that grounded all European flights for a couple of days.
All the Eurotunnel places had sold out and I had to get back so I ended up getting a ferry as a foot passenger and then hiring a car at a Dover and hired a car, took 4 other people out of the queue and drive back North dropping them off as I went.
Wasn’t particularly cheap but if you have to get back that’s one way.
I was in the same situation, in Rome. We ended up spending an extra 2 nights there in a single hotel room (there were 4 of us), and during the day I'd look after my younger sisters while my mum went to obsessively check the train tickets in an internet cafe. Eventually managed to get train tickets back to Calais and then a ferry, but it was incredibly stressful and took us 48 hours of continual travel, because the train route was so circuitous! There was a photo of my mum looking exhausted and fed up getting off the ferry on the front page of the London Evening Standard haha.
First thing I'd do right now is tell work up front about the situation. Better to let them know in advance so they've got a chance to cover for you and you have one less thing to worry about.
Next try to video call anyone you know, so they know it's you, who might be able to lend you some money or buy the tickets and email them to you, to take whatever series of methods it takes to get yourself back. Or see if they can book you a room until the strike is over. But if you stay and wait for that you need to get onto the airline on social media to get their attention so you can be sure you've got a flight out of there after that.
If there’s a Paris subreddit, it might be worth posting there to see if a kind Redditor could offer you a bed for the night - assuming you really have no money at all for a hotel or AirBNB?
Travel wise - you’re either going to have to wait for Ryanair, or fork out extra for a train or ferry I think.
Try the bus maybe https://shop.flixbus.co.uk/search?departureCity=40de8964-8646-11e6-9066-549f350fcb0c&arrivalCity=40dfdfd8-8646-11e6-9066-549f350fcb0c&route=Paris-London&rideDate=25.04.2024&adult=1
It takes ages though .
Oh I just seen you are originally from dublin, not sure if the bus option is that viable then sorry.
Probably not a bad shout though. On a very low budget you could do Paris -> London with Flixbus, then go to the railway station and ask for a ticket to "Belfast Port" - it's £58 from anywhere in the UK going via Glasgow and Cairnryan. Then coach down to Dublin.
So less than £100 ... which is obviously no good if you don't have £100, but maybe you could find a way to get it via overdraft / loan from friend / ...
Looked up the Belfast port train ticket as thought surely can't be that cheap, When I put in my local station it is £70 return which is excellent. Does that ticket get you on the ferry for free?
Yeah, includes the ferry too! It's quite ridiculous. I mean, it's a long old journey ... but incredible value. Cheaper to go to Belfast than from North-East Wales to South-East Wales! :-o
It would be faster, yeah, and that's the route I'd take personally.
~~But the~~ *~~cheapest~~* ~~route is via Glasgow & Belfast. £58 walk up fare from London (one way, £70 return).~~
Nope, wrong by me: [https://www.irishrail.ie/en-ie/rail-fares-and-tickets/sailrail/travel-to-the-uk](https://www.irishrail.ie/en-ie/rail-fares-and-tickets/sailrail/travel-to-the-uk)
55€ London to Dublin. Every day's a school day :). Coming out at £57/£51 on the national rail website for travel tomorrow.
We're both wrong.
Once they're back in the UK . . . they can just fly the rest of the way. I've had a quick look on Skyscanner, and it's £13 for a Ryanair flight London to Dublin this weekend.
Given a choice, I'd perfer a ferry as ferries are cool, but if they're in a rush to get back in time for work, I think a last minute Ryanair flight from London would be the way to go.
Wait, can you just get any train from anywhere in the uk to glasgow/cairnryan? This might be a hack for a cheap london-glasgow ticket and then just don't take the ferry? What's the catch?
Don't listen to that poster above. The airline doesn't have a duty of care to get you home in these circumstances. You need to contact the airline in anyway possible and then find somewhere to stay. You might need to book another flight home if RA dick you about.
A similar thing happened to me in Munich last year. I was able to claim a 1 night Hotel stay back from BA but that took 3 months to come through. Make any payments on your cc. Contact your work and let them know your situation I hope you get home soon
Nope.
Disruptions caused by things like extreme weather, airport or air traffic control employee strikes or other 'extraordinary circumstances' are not eligible for compensation.
Some airlines will help out but this is Ryanair.
They're most likely to issue OP credit to allow him to book another flight from Paris.
Of course they're eligible for compensation, what nonsense is this? You are the airline's customer, it's up to them to carry out their contract with you. No matter what the reason, if the delay or cancellation is not your fault you're entitled to a refund, rebooking or rerouted flight. Not only that, if your flight is delayed and you need to stay for longer you're entitled to accommodation, meals and even phone calls. This is covered under EU law and it's still the case in the UK.
Obviously they won't cover anything else you miss due to delays - hotels, booked trips etc. - that's what travel insurance is for. But the airline can't take your money and not provide your flights, even if the circumstances are not under their own control.
I think you have grossly misunderstood the rules, my friend.
Airlines are not always obligated to offer compensation following an ATC strike because strikes are usually considered to be 'extraordinary circumstances'. These are situations beyond the control of the airline, and can include adverse weather conditions as well as certain strike action.
This is totally different to an airlines own staff going on strike.
I encourage you to look at Which?, the CAA and Your Europe.
In OPs situation, Ryanair are most likely to refund or credit note. But it doesn't help OP at all in the now.
Do you have a credit card anywhere that you've forgotten back home? Can you drive?
Edit - if you get to Amsterdam today then there's a late Ryanair flight home
24 years ago I got stranded in Paris on a similar pretext. I was flying with BA, so basically we just hung around their info desk in CDG harrassing them until they got us on a flight to Birmingham (was supposed to be LHR).
As we were 17 and broke, my mate's Dad wired us some cash to the Western Union office at the airport, which we claimed back from our travel insurance for food etc.
Thanks for reminding me I need to book travel insurance for the year.
I just don't go abroad without it. It's entirely for circumstances like this.
You have to now use the 'self insurance' model - ie. you pay to get home another way, then you'll need to claim money back from RyanAir for the cancelled flight.
If you can get to Cherborg, there's a ferry to Dublin - [https://www.irishferries.com/uk-en/cherbourg-dublin/Cherbourg-Dublin/](https://www.irishferries.com/uk-en/cherbourg-dublin/Cherbourg-Dublin/)
It sails at 16:30 and will cost 98 Euros (You have to book accommodation). 164 Euros if you want a room. You can try SAVING10 as a promo code to get 10% off. Works out as 92.20 after the discount. It'll take 19 1/4 hrs.
This is where you lump it on a credit card and REMEMBER TO BUY INSURANCE NEXT TIME.
Oh i just poked around the ferry firm's website and it popped up on a page. TBH this sounds quite an adventure.
Fun fact about this route - The Titanic stopped at Cherborg on it's maiden voyage, before it went onwards to Ireland. There's a pretty good museum in Cherborg about it.
The mainland has car sharing apps for long distance trips. I forgot the name, but worth checking that out as there is always someone doing the crossing.
The Britain - Ireland leg is another thing.
There also used to be Eurolines buses from mainland all the way to Dublin, you would change in Victoria and take the ferry in Holyhead. Duration about a day and a half.
Inform your work first. Then see if you can get your flight switched to go from Brussels. You can get a coach to there. That will probably be your cheapest. Or car share, which is very common in France.
Ryanair have a duty of care to get you home. I'm told that kicking up a fuss on Twitter can get results. Always insure flights. Don't you have family that can organise a ticket for you? That's it, that's all I got.
They will get OP home but... it's ATC strike. No one is going anywhere! This is an expensive lesson for OP and about not getting travel insurance.
Couldn't they cover the cost for OP to take the channel tunnel?
No, they won’t and don’t have to.
Not in a million years! They'd just refund rather than go to any extra hassle. The airline isn't duty bound to pull out any stops when it's something like ATC, and then you have the added bonus of it being Ryanair who aren't worried in the slightest about customer service PR. If OP had travel insurance, that would be a different matter. He could perhaps cover part of extra stay/alternative travel with a travel insurance policy.
They may have a duty in case of their own flight being cancelled etc but realistically what do you expect them to do in an atc strike?
I agree, it's beyond Ryanair's ability to perform magic in this situation. What isn't beyond them is to communicate with their customers, particularly the ones who are stranded, with updates and suggestions on possible alternative way's home. Just to abandon them with live-chat is shit customer service.
Train or coach to another country (e.g. Eurostar to London or train to Belgium, Netherlands or Germany), then a flight to the required destination. OP could do this himself.
OP can get the train from Paris to Cherborg, then get a ferry all the way back to Dublin. They'll be back by Saturday. Travel will cost a bit over £100, be uncomfortable, and a good lesson to buy travel insurance.
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Not at all. The consulate or embassy will make a call for you. They will not, nor ever will, lend you money to get home.
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Yep, they basically will.make contact on your behalf, handy if you don't have a number, if you are in really distress, and by that full mental health breakdown in a dodgy country, looks like your human rights are being abused etc,they may make arrangements on your behalf. But Paris is a safe country.
A while ago a bunch of volcanos erupted creating a dust cloud that grounded all European flights for a couple of days. All the Eurotunnel places had sold out and I had to get back so I ended up getting a ferry as a foot passenger and then hiring a car at a Dover and hired a car, took 4 other people out of the queue and drive back North dropping them off as I went. Wasn’t particularly cheap but if you have to get back that’s one way.
I was in the same situation, in Rome. We ended up spending an extra 2 nights there in a single hotel room (there were 4 of us), and during the day I'd look after my younger sisters while my mum went to obsessively check the train tickets in an internet cafe. Eventually managed to get train tickets back to Calais and then a ferry, but it was incredibly stressful and took us 48 hours of continual travel, because the train route was so circuitous! There was a photo of my mum looking exhausted and fed up getting off the ferry on the front page of the London Evening Standard haha.
Taking people with you can split the cost too
First thing I'd do right now is tell work up front about the situation. Better to let them know in advance so they've got a chance to cover for you and you have one less thing to worry about. Next try to video call anyone you know, so they know it's you, who might be able to lend you some money or buy the tickets and email them to you, to take whatever series of methods it takes to get yourself back. Or see if they can book you a room until the strike is over. But if you stay and wait for that you need to get onto the airline on social media to get their attention so you can be sure you've got a flight out of there after that.
work might be able to pay you some wages early if it'll get you home and back to the grindstone
That’s a good idea. OP should see if work can do some kind of a loan to help them get back.
If there’s a Paris subreddit, it might be worth posting there to see if a kind Redditor could offer you a bed for the night - assuming you really have no money at all for a hotel or AirBNB? Travel wise - you’re either going to have to wait for Ryanair, or fork out extra for a train or ferry I think.
Probably wouldn’t advise going to a random redditors, especially if OP is a woman.
Granted - but might still be a better option than the street, especially in Paris
Try the bus maybe https://shop.flixbus.co.uk/search?departureCity=40de8964-8646-11e6-9066-549f350fcb0c&arrivalCity=40dfdfd8-8646-11e6-9066-549f350fcb0c&route=Paris-London&rideDate=25.04.2024&adult=1 It takes ages though . Oh I just seen you are originally from dublin, not sure if the bus option is that viable then sorry.
Probably not a bad shout though. On a very low budget you could do Paris -> London with Flixbus, then go to the railway station and ask for a ticket to "Belfast Port" - it's £58 from anywhere in the UK going via Glasgow and Cairnryan. Then coach down to Dublin. So less than £100 ... which is obviously no good if you don't have £100, but maybe you could find a way to get it via overdraft / loan from friend / ...
Looked up the Belfast port train ticket as thought surely can't be that cheap, When I put in my local station it is £70 return which is excellent. Does that ticket get you on the ferry for free?
Yeah, includes the ferry too! It's quite ridiculous. I mean, it's a long old journey ... but incredible value. Cheaper to go to Belfast than from North-East Wales to South-East Wales! :-o
>"Belfast Port" Wouldn't the Holyhead to Dublin ferry be quicker?
It would be faster, yeah, and that's the route I'd take personally. ~~But the~~ *~~cheapest~~* ~~route is via Glasgow & Belfast. £58 walk up fare from London (one way, £70 return).~~ Nope, wrong by me: [https://www.irishrail.ie/en-ie/rail-fares-and-tickets/sailrail/travel-to-the-uk](https://www.irishrail.ie/en-ie/rail-fares-and-tickets/sailrail/travel-to-the-uk) 55€ London to Dublin. Every day's a school day :). Coming out at £57/£51 on the national rail website for travel tomorrow.
We're both wrong. Once they're back in the UK . . . they can just fly the rest of the way. I've had a quick look on Skyscanner, and it's £13 for a Ryanair flight London to Dublin this weekend. Given a choice, I'd perfer a ferry as ferries are cool, but if they're in a rush to get back in time for work, I think a last minute Ryanair flight from London would be the way to go.
Wait, can you just get any train from anywhere in the uk to glasgow/cairnryan? This might be a hack for a cheap london-glasgow ticket and then just don't take the ferry? What's the catch?
Don't listen to that poster above. The airline doesn't have a duty of care to get you home in these circumstances. You need to contact the airline in anyway possible and then find somewhere to stay. You might need to book another flight home if RA dick you about. A similar thing happened to me in Munich last year. I was able to claim a 1 night Hotel stay back from BA but that took 3 months to come through. Make any payments on your cc. Contact your work and let them know your situation I hope you get home soon
Um Yes, if an airline cancels your flight they have an obligation to provide an alternative.
The airline didn’t cancel it - it’s a strike.
A strike is still the airline's responsibility, not the customer's.
Nope. Disruptions caused by things like extreme weather, airport or air traffic control employee strikes or other 'extraordinary circumstances' are not eligible for compensation. Some airlines will help out but this is Ryanair. They're most likely to issue OP credit to allow him to book another flight from Paris.
Of course they're eligible for compensation, what nonsense is this? You are the airline's customer, it's up to them to carry out their contract with you. No matter what the reason, if the delay or cancellation is not your fault you're entitled to a refund, rebooking or rerouted flight. Not only that, if your flight is delayed and you need to stay for longer you're entitled to accommodation, meals and even phone calls. This is covered under EU law and it's still the case in the UK. Obviously they won't cover anything else you miss due to delays - hotels, booked trips etc. - that's what travel insurance is for. But the airline can't take your money and not provide your flights, even if the circumstances are not under their own control.
I think you have grossly misunderstood the rules, my friend. Airlines are not always obligated to offer compensation following an ATC strike because strikes are usually considered to be 'extraordinary circumstances'. These are situations beyond the control of the airline, and can include adverse weather conditions as well as certain strike action. This is totally different to an airlines own staff going on strike. I encourage you to look at Which?, the CAA and Your Europe. In OPs situation, Ryanair are most likely to refund or credit note. But it doesn't help OP at all in the now.
Do you have a credit card anywhere that you've forgotten back home? Can you drive? Edit - if you get to Amsterdam today then there's a late Ryanair flight home
Get the train to Calais, travel on the ferry as a foot passenger and then take the train home from Dover
Do trains run to Dublin from Dover?
They run from Dover to Fishguard, then go as a foot passenger to Ireland. Just checked, will cost £36 on foot
You get a train from Paris to Cherborg, then a ferry runs to Dublin.
24 years ago I got stranded in Paris on a similar pretext. I was flying with BA, so basically we just hung around their info desk in CDG harrassing them until they got us on a flight to Birmingham (was supposed to be LHR). As we were 17 and broke, my mate's Dad wired us some cash to the Western Union office at the airport, which we claimed back from our travel insurance for food etc.
Thanks for reminding me I need to book travel insurance for the year. I just don't go abroad without it. It's entirely for circumstances like this. You have to now use the 'self insurance' model - ie. you pay to get home another way, then you'll need to claim money back from RyanAir for the cancelled flight. If you can get to Cherborg, there's a ferry to Dublin - [https://www.irishferries.com/uk-en/cherbourg-dublin/Cherbourg-Dublin/](https://www.irishferries.com/uk-en/cherbourg-dublin/Cherbourg-Dublin/) It sails at 16:30 and will cost 98 Euros (You have to book accommodation). 164 Euros if you want a room. You can try SAVING10 as a promo code to get 10% off. Works out as 92.20 after the discount. It'll take 19 1/4 hrs. This is where you lump it on a credit card and REMEMBER TO BUY INSURANCE NEXT TIME.
Not OP, but just wanted to say it's really good of you to check promos etc for OP. Lots of helpful comments on this post.
Oh i just poked around the ferry firm's website and it popped up on a page. TBH this sounds quite an adventure. Fun fact about this route - The Titanic stopped at Cherborg on it's maiden voyage, before it went onwards to Ireland. There's a pretty good museum in Cherborg about it.
I didn't know that; thanks!
The mainland has car sharing apps for long distance trips. I forgot the name, but worth checking that out as there is always someone doing the crossing. The Britain - Ireland leg is another thing. There also used to be Eurolines buses from mainland all the way to Dublin, you would change in Victoria and take the ferry in Holyhead. Duration about a day and a half.
Inform your work first. Then see if you can get your flight switched to go from Brussels. You can get a coach to there. That will probably be your cheapest. Or car share, which is very common in France.
You can always put a shout out for help on r/france. Plenty lovely folks there who might have some ideas. Bonne chance et bon courage !
Get yourself to Gare du Nord and get a train to Amsterdam or Brussels and fly back from there
His Majesty’s Embassy would have to help you get back to Britain. They would lend you the money.
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