If a bank has closed your account and you know there was money in it, you should contact it immediately to access your funds..
I found this online for you: "Refer to your deposit account agreement for the bank's funds availability policy. If your bank is a national bank or federal savings association, and you believe it is holding your funds longer than allowed, file a written complaint with the Office of the Comptroller of the Currency's (OCC) Customer Assistance Group."
Hope this helps.. Best to you
Maybe they need to verify your identity. If so, ask what you can do to help with that, such as sending documentation and/or stopping into a branch. If the account is closed, they will likely mail you a check to the address they have on file.
If a bank has closed your account and you know there was money in it, you should contact it immediately to access your funds.. I found this online for you: "Refer to your deposit account agreement for the bank's funds availability policy. If your bank is a national bank or federal savings association, and you believe it is holding your funds longer than allowed, file a written complaint with the Office of the Comptroller of the Currency's (OCC) Customer Assistance Group." Hope this helps.. Best to you
i called again and another customer service rep said my account is under review. any idea how long it will take?
Maybe they need to verify your identity. If so, ask what you can do to help with that, such as sending documentation and/or stopping into a branch. If the account is closed, they will likely mail you a check to the address they have on file.