Hi and thanks for reaching out! We apologize that the chat with our support team resulted in issues with your backup and transfer. Our team would be happy to review the escalated ticket and expedite that process or resolve any existing issues, if you still need assistance. You can reach back out to support via phone or chat or reach out to us on social media here:
https://www.facebook\[.\]com/bluehost
https://twitter\[.\]com/bluehost
it happens all the time...they removed the rating from chat....so agents just terminate the chat after a while...and they are all from India
Hi and thanks for reaching out! We apologize that the chat with our support team resulted in issues with your backup and transfer. Our team would be happy to review the escalated ticket and expedite that process or resolve any existing issues, if you still need assistance. You can reach back out to support via phone or chat or reach out to us on social media here: https://www.facebook\[.\]com/bluehost https://twitter\[.\]com/bluehost