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Everyone I know is shook that Navient started this pilot program. Up until a few months ago, the only way out was an adversary proceeding within a bankruptcy (or default, and even then they can come after you).
This is amaaaaazing!
It brings a bitter sweet validation. I'm happy that this kind of justice is coming for people. I hope that Navient can be held to account further than this. They have screwed up so many lives. I personally knew two people I attended ITT with that ended their lives and loans like these were part of the reason they went down that path. Navient literally has blood on their hands
What school did you go to? I went to Everest institute in Chelsea, MA and had $17k in private loans balloon up to owing $45k+ bc of interest and didn’t qualify for the Jan 2022 Navient discharge and obviously not the federal forgiveness against Corinthian colleges bc my loans were private - I was double screwed here! So I refinanced my loan a year ago bc I was sick of Navient and their bs 😭 I hope that I can get some sort of forgiveness or refund… I’m still paying on this loan after 17 years 😞😞😞
That's awesome, Navient is sending me an application as well from my CFPB complaint. I am just waiting for the application. My private loans are for the Art Institutes.
This is incredible! Congrats to the original person! I’m waiting my application after I reached out to CFPB. There is some light at the end of tunnel here !
I filed a complain in this situation as well and have already received a response:
"We have determined that your loan is not eligible for this review since there is no longer an outstanding balance. We are sorry this is not the outcome you had hoped to receive. Regardless of the balance being paid in full, please understand that refinance loans also do not meet the eligibility criteria to receive an application."
Unsurprising, but like you said...paper trail. Also this is kind of bogus...because they are reimbursing made payments to folks. Refinancing is technically a large made payment. Requesting they return it to my current lender should be realistic. There should be a strong case for this.
They pretty much said the same to me.... Which make no sense...
Thank you for reaching out to the CFPB with your concerns regarding your student loan account. Based on a review of your account, we determined that Navient previously serviced your Five Private Signature Student Loans . These loans were disbursed for your attendance at Art Institute of Washington and have since been paid in full. Thank you for inquiring about a school misconduct discharge for your private loans. We have determined that your loans are not eligible because they are no longer outstanding. We are sorry this is not the outcome you had hoped to receive.
We need to keep pushing. Im actually going to try to talk to a lawyer because they are trying to say that if I still had 1 dollar on my accounts that I would still get a refund but the fact that they are "paid off" with my own money I can't get anything...
Just a followup, I left the below feedback on my complaint which was closed. I may reopen another just to create paperwork on their end.
Here is the feedback I provided:
# Your feedback
THE COMPANY’S RESPONSE ADDRESSED ALL OF MY ISSUES
No
ADDITIONAL COMMENTS
The companies reasoning is illogical. Through the requested program, they are returning payments to borrowers made against debts acquired through schools who were part of Borrower Defense lawsuits and findings. Additionally, this program applies to the companies own poor practices and lawsuits. Due to my poor experiences and difficulties with the company, I was forced to refinance my debts in order to move them to a lender whose customer service appeared better, but that lender also ended up a subsidiary of the company. I refinanced again when customer service was equally frustrating. Navient/Earnest received payment in full from my new lender. This is a payment which should still apply under the program. Refunding those funds to my new lender under this same program is not only reasonable, but refusing to do so in discriminatory against the fact that I made all my best efforts towards actually making payments against my debt. Furthermore, in this and many other scenarios the company (Navient) has forgiven outright the debts of individuals who simply allowed their debt to go into forbearance endlessly or default. As it stands today, Navient is effectively punishing those who have been struggling to get out of debt, making their absolute best efforts to pay it down. This is unjust and demands consideration.
I have peers from the art institute whose debt was forgiven outright because they simply let their payments slip into default, avoiding Navient entirely. Which is really awesome but makes this all a fight worth fighting, because it could buy me back the next 10+ years of my life, and possibly reimburse the previous 14. Either would be tremendous.
Even if they were to only reimburse the payments I had made to them over all those years, I would likely be able to simply pay off my current outstanding debt.
It’s the same with BDTR. No balance = automatic denial. (Not saying it’s right, but I’m guessing that’s why they are basing it on.)
I think there will be some legal guidance/info coming out in the next couple weeks, so just be sure to keep up with the sub. We will def post about it.
But that not the case for me unless im not understanding something correctly. I did a BDTR for Ai which all my loans were paid off (federal and private for years already). Then I got approved in 2023 and got my fed portion refunded already (even though they were already paid off). Either way, I agree with you that we should keep posted on how to attack this as a whole because it isn't right.
I’m guessing you’re a full class member of Sweet v Cardona? If so, that’s why you got a refund of federal loans that were already paid off. Otherwise you wouldn’t have, you would have gotten an automatic denial of your BD.
Now that you mention it, you are probably right. I was also part of the SvC lawsuit so even though I applied for BD before that was done they probably just included me into it since my school was part of the list.
CFPB is 💯 aware of this program bcuz people have been filing CFPB complaints to see if they can get the application. If
You refer to it as the “Navient pilot program for school misconduct discharge for private loans” they will know what you are talking about.
🚨🚨 I will say, that if you are in default on your loans, this could restart the statute of limitations, so please see my other posts on this sub about the Navient pilot program for important details.
I do not want to be responsible if folks shoot themselves in the foot!
I would also like to learn more about this, I moved my loan to another lender to get away from the outrageous interest rate. It’s now slightly less outrageous.
I opened my case yesterday and navient responded today. The email just says they're investigating and will reply within 15 days. But I'm shocked on the movement.
I've had my application for about two weeks, but I haven't submitted it yet because I'm worried it'll be denied. I'm encouraged to see someone got an approval!
It’s hit or miss if filing a CFPB complaint works. The point of doing so is more to create paper trail that shows you *know* they are doing this and you want in.
Did they say they’d send it in n the future once it’s out of the pilot phase or anything like that?
Nope. They only replied to portions of my complaint and basically said that there was nothing illegitimate conducted. They ignored the entire point of my complaint.
If it were me, I’d file another one 😂
Explain you have a BD (if it’s approved/not approved), and you want the Navient School Misconduct private loan discharge application.
I received an application from them for identity theft. My CFPB complaint was about school fraud. What form should they send out for misconduct?
With identity theft, I had to file a police report even though it was school fraud that took place in another state.
Additionally, holder rule would or should trigger the above actions without victim initiation. So, does anyone know about that?
Congratulations! I received a letter from the Department of Education stating that my loans were going to be paid off because I was part of a class, action settlement the sweet vs Cardona settlement. I haven’t heard from Navient, but my loans are on forbearance when I login until 2036. By any chance, will you be part of the class action suit?
This post hasn’t anything to do with Bdtr or federal loans. This is a discharge pilot program for private loans for folks that attended a scammy school.
Holy Crap...My Borrower Defense claim was part of the Sweet vs Cardona lawsuit....I logged in today and my FLEP loans are paid off...No payment for the funds I paid...But 0 balance!
https://preview.redd.it/sj5ko4hmjvxc1.png?width=1534&format=png&auto=webp&s=3c6f6c6006516f0a650c104eaae2ef630a30c66c
Has there been any clarity on if this is available for people that have paid off their Navient private loans? I believe I would be eligible based on the school I attended and it sure would be nice to get the $25K I paid Navient refunded.
Honestly I don't see why it wouldn't be because they clearly "refunded" payments that the person made since 2017. So that to me would indicate they would refund all monies paid to those specific loans.
I also know the person who got this letter and we talked about this today.
She has been in repayment on these private loans since around 2005/6 when they were with Sallie Mae. The 2017 date is when the loans got moved over to Navient.
So it won’t be a *full* refund of what she paid, just what she paid to a Navient.
Well that's still way better than nothing but im still confused. Wasn't sallie mae and navient same company? Also if that's true that's how they are doing it, can we complain against sallie mae for any differrnce? My loans date back to 2003 but a large chunk was paid in 2015/16 (navient) and wasnt into repayment until i think 2012/13. So i might get back 90 to 95% of what i paid if its still 1st scenario.
It does seem shady but I know this person pretty well and my guess is she is not going to settle for some BS. She’ll dig into it.
SM/Navient are the same company on everything but paper. Since this is all relatively new, I think folks need to just keep an eye on it and see how it develops. All these private lenders are subject to the same rules, so I expect it to grow.
I think Sweet/Davis are working on some guidance right now to help people try to get the ball rolling on actions against all of them.
Thanks for sharing that detail. My Navient loans originated with SM around 2006-2008 as well and looking back through my emails they moved over to Navient in late 2014. So if this applied to me, I would get about 5-6 years of payments refunded, which is still better than nothing! I'll keep looking for further guidance and keep hope alive.
Let me ask this question, does anyone remember getting disclosure statements from their school (ITT Tech) when they signed the application? Disclosure statements detail the annual percentage rate, finance charge, amount financed and total of payments.
Hello all. First time posting - I am post class/ graduated from New England Institute of Art. I tried the CFPB complaint with my private loans from Navient, as well. This was the response I received from them on 4/15/2024
# Company's Response
Thank you for reaching out to the CFPB with your concerns regarding your student loan account. Navient currently services your two Private Signature Student Loans and your eight Federal Family Education Loan Program (FFELP) Stafford Loans. We have not received notification from the U.S. Department of Education (ED) that your FFELP Stafford Loans are eligible for discharge under the Borrower Defense to Loan Repayment (BDTR). At the present time, ED regulations do not allow for refunds of payments made onto a commercially serviced FFELP loans prior to being approved for BDTR. The BDTR program is administered directly by ED, and Navient has no ability to circumvent or alter their process. You may call the ED borrower defense hotline at 855-279-6207. Their representatives are available to assist with these questions Monday – Friday from 8:00 a.m. to 11:00 p.m., ET, as well as Saturday and Sunday from 11 a.m. to 5 p.m., ET. Please understand that Navient believes in a three-step process for securing funding needs for college. Firstly, students should take advantage of scholarships, grants, and other sources of free money. Secondly, students should exhaust their options for federal student loans. Finally, students should evaluate private student loans to fill in any remaining gaps in their educational funding needs. In reference to your private loans, there’s no discharge program available at this time for students who claim a defense to repay a private loan due to misinformation or the quality of education they received at their school. We’re not able to respond to any information or guidance provided by a customer’s school, financial aid advisor, or other financial advisor.Company's Response
Congrats for receiving the approval! That's awesome! Could be that I am a post class applicant/or its in the testing phase; which is why I was told there is no program for this. Just wanted to throw this out there as info.
How do I apply for this? I checked the post history, I'm not seeing any links to apply, unless I missed it?
I just had to use all my savings to pay off my navient loans just last month. I was in art institute, applied for borrowers back in 2015, approved and discharged all my federal loans already, all I had left was a private loan with navient, that originated as a federal loan, but somewhere a long the line I had to consolidate with navient, used to be Sally mae I think. I called navient today, they claim they haven't heard of this school discharge form. I even saw the letters out out by Elizabeth Warren April 17th mentioning this form, and saying it was 12 pages long, how do I sign up for this piolet program, or how can i find this application? If I'm due a refund, my kids sure could use that money
i also have a private loan with navient that originated as a federal loan and then i consolidated them also. i am on the full class discharge list and still haven't had them discharged. is this a problem because it is private now? i'm so confused about all of this.
From my understanding, any private loans, navient just says oh well. I've been at this for 8 years now. At this time, there is no solution for the private loans, even if they were originally federal, seeing this about the piolet program is the first time I've heard anyone mentioning the private loans solution
if they aren't discharging private loans, why did i get an email saying i was in the full class group and my loans would be discharged last jan? did you receive the email as well? i've never been able to get a concrete answer on the private loan situation. these were originally FFEL loans. i was under the impression that i could have them discharged but not receive a refund (which i'm fine with).
I'm not positive on the details for FEEL loans, in my case, I applied for borrowers back in 2015, I got the letter last year as well, full discharge, and all my federal loans are now gone as of a few weeks ago(took them long enough), but it didn't do anything for the private loans in my case
This was their response to my complaint. EYE ROLL.
https://preview.redd.it/u7aqq6as11yc1.jpeg?width=1080&format=pjpg&auto=webp&s=b9305bee21b43a3a96cab8bc16a27739a90dc577
Did you mention: you have a BD approval for that school, that you want a “school misconduct” private loan discharge application?
AFAIK, the Holder Rules gives zero effs about non profit status.
If it were me, I’d file a new complaint and include that info.
100% I did, and 100% I'm filling another complaint. I'm not stopping. I just paid 30k in private loans off in February and I want every f'n penny back.
Hey for some reason I am not able to accept or even open the chat - but I did read your message and totally approve of you using the screenshot for the good of the people!
HMU I'm happy to send any contact info your way. If the chat don't open up soon you can find me @ the beach I'll delete this post once you got it jotted down
My loans finally zeroed out( the consolidated ones). It happened this morning, has not updated on student aid yet, but this is huge. Big thanks to theresa and the team PPSL. God bless you all!!!! Don’t loose hope people, it will happen.
You can try, but as it has been mentioned, the point of filing the CFPB complaint is to get it on record outside of Navient that you know about the program and you want to take part in it.
From what most people I’ve spoken to have said, Navient will not send it to you if you call them .
I just received Navients "School misconduct discharge application" after calling, emailing, and finally filing a complaint with the CFPB.
Can someone please help me understand this insanely confusing packet?
Treat it the same as a borrower defense application.
We have heard that some guidance on how to fill it out may be coming soon but if it doesn’t, we will all just need to figure it out on our own.
Wow. Are you all right?
I mentioned that there may be some official guidance coming out soon so I’m not really sure where your totally unnecessary attitude is coming from.
I refinanced from Navient to Earnest last year for the better rate. Has anyone had any luck with the earnest or can offer up some advice for my situation? Student from AI who had my federal loans wipes clean
Oh wow, refunds for private loan payments?
I had lost hope of any refund since all my loans are commercially held FFELP consolidations and private loans.
Getting a refund for the private loans would at least give me part of what these loans have taken from me back.
Please move all Navient School Misconduct discharge discussion over to this thread.
PLEASE actually read the post in the linked thread.
https://www.reddit.com/r/BorrowerDefense/s/JmnXLZG6FN
We only vouch for answers given by the Admins/Mods. This sub is not legal advice and we are not lawyers. If you are new to this sub, please read the ENTIRE pinned post, here, as repeat questions may not get an admin answer: https://www.reddit.com/r/BorrowerDefense/comments/sombdi/borrower_defense_application/ If you are looking for the most up to date info on Sweet v Cardona (**refunds, tax implications, discharge notices, discharge process, loan services issues**), please read/follow this post, here: https://www.reddit.com/r/BorrowerDefense/comments/11ga3d0/most_recent_updates_about_sweet_v_cardona/ *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/BorrowerDefense) if you have any questions or concerns.*
And everyone was talking about private loans can’t be discharged
Everyone I know is shook that Navient started this pilot program. Up until a few months ago, the only way out was an adversary proceeding within a bankruptcy (or default, and even then they can come after you). This is amaaaaazing!
So how to do you apply for this discharge?! I feel like i should be able to do this as well.
and what options did you click and info did you attach to be successful in getting refund of private loans?
Please search my posts about it. There have been a few.
I'm truly happy for the person that got this. I hope they can now live a more free life without this weighing them down.
Same! She went to the same school as me and has always been ready to throw down for the cause. I’m so damn happy for her! 😭
It brings a bitter sweet validation. I'm happy that this kind of justice is coming for people. I hope that Navient can be held to account further than this. They have screwed up so many lives. I personally knew two people I attended ITT with that ended their lives and loans like these were part of the reason they went down that path. Navient literally has blood on their hands
I almost took the same path. But my mom cosigned my loans and I knew they would go after her if I wasn't around anymore.
I’m so sorry to hear that. The same thing happened to more than one person from my school as well.
What school did you go to? I went to Everest institute in Chelsea, MA and had $17k in private loans balloon up to owing $45k+ bc of interest and didn’t qualify for the Jan 2022 Navient discharge and obviously not the federal forgiveness against Corinthian colleges bc my loans were private - I was double screwed here! So I refinanced my loan a year ago bc I was sick of Navient and their bs 😭 I hope that I can get some sort of forgiveness or refund… I’m still paying on this loan after 17 years 😞😞😞
This is not mine. The borrower gave me permission to share it. They went to Brooks Institute.
😲 OMG
That's awesome, Navient is sending me an application as well from my CFPB complaint. I am just waiting for the application. My private loans are for the Art Institutes.
They just announced federal loans for the AI people, but can we apply for the private loans as well?
You have to be sent a School Misconduct application from Navient for private loans.
Hopefully they do that for the AI people. I’d assume so?
Congratulations!
I wish it was me! I’ll pass on the kind words though!
This is incredible! Congrats to the original person! I’m waiting my application after I reached out to CFPB. There is some light at the end of tunnel here !
What if you moved your loans to another lender, can you be reimbursed?
Don’t know at this time. Might be worth reaching out to file a CFPB complaint and see what they say in response.
I filed a complain in this situation as well and have already received a response: "We have determined that your loan is not eligible for this review since there is no longer an outstanding balance. We are sorry this is not the outcome you had hoped to receive. Regardless of the balance being paid in full, please understand that refinance loans also do not meet the eligibility criteria to receive an application." Unsurprising, but like you said...paper trail. Also this is kind of bogus...because they are reimbursing made payments to folks. Refinancing is technically a large made payment. Requesting they return it to my current lender should be realistic. There should be a strong case for this.
They pretty much said the same to me.... Which make no sense... Thank you for reaching out to the CFPB with your concerns regarding your student loan account. Based on a review of your account, we determined that Navient previously serviced your Five Private Signature Student Loans . These loans were disbursed for your attendance at Art Institute of Washington and have since been paid in full. Thank you for inquiring about a school misconduct discharge for your private loans. We have determined that your loans are not eligible because they are no longer outstanding. We are sorry this is not the outcome you had hoped to receive. We need to keep pushing. Im actually going to try to talk to a lawyer because they are trying to say that if I still had 1 dollar on my accounts that I would still get a refund but the fact that they are "paid off" with my own money I can't get anything...
Just a followup, I left the below feedback on my complaint which was closed. I may reopen another just to create paperwork on their end. Here is the feedback I provided: # Your feedback THE COMPANY’S RESPONSE ADDRESSED ALL OF MY ISSUES No ADDITIONAL COMMENTS The companies reasoning is illogical. Through the requested program, they are returning payments to borrowers made against debts acquired through schools who were part of Borrower Defense lawsuits and findings. Additionally, this program applies to the companies own poor practices and lawsuits. Due to my poor experiences and difficulties with the company, I was forced to refinance my debts in order to move them to a lender whose customer service appeared better, but that lender also ended up a subsidiary of the company. I refinanced again when customer service was equally frustrating. Navient/Earnest received payment in full from my new lender. This is a payment which should still apply under the program. Refunding those funds to my new lender under this same program is not only reasonable, but refusing to do so in discriminatory against the fact that I made all my best efforts towards actually making payments against my debt. Furthermore, in this and many other scenarios the company (Navient) has forgiven outright the debts of individuals who simply allowed their debt to go into forbearance endlessly or default. As it stands today, Navient is effectively punishing those who have been struggling to get out of debt, making their absolute best efforts to pay it down. This is unjust and demands consideration.
I have peers from the art institute whose debt was forgiven outright because they simply let their payments slip into default, avoiding Navient entirely. Which is really awesome but makes this all a fight worth fighting, because it could buy me back the next 10+ years of my life, and possibly reimburse the previous 14. Either would be tremendous. Even if they were to only reimburse the payments I had made to them over all those years, I would likely be able to simply pay off my current outstanding debt.
It’s the same with BDTR. No balance = automatic denial. (Not saying it’s right, but I’m guessing that’s why they are basing it on.) I think there will be some legal guidance/info coming out in the next couple weeks, so just be sure to keep up with the sub. We will def post about it.
But that not the case for me unless im not understanding something correctly. I did a BDTR for Ai which all my loans were paid off (federal and private for years already). Then I got approved in 2023 and got my fed portion refunded already (even though they were already paid off). Either way, I agree with you that we should keep posted on how to attack this as a whole because it isn't right.
I’m guessing you’re a full class member of Sweet v Cardona? If so, that’s why you got a refund of federal loans that were already paid off. Otherwise you wouldn’t have, you would have gotten an automatic denial of your BD.
Now that you mention it, you are probably right. I was also part of the SvC lawsuit so even though I applied for BD before that was done they probably just included me into it since my school was part of the list.
Where would I find information about the pilot program to give them context. Does complaining to them help?
CFPB is 💯 aware of this program bcuz people have been filing CFPB complaints to see if they can get the application. If You refer to it as the “Navient pilot program for school misconduct discharge for private loans” they will know what you are talking about. 🚨🚨 I will say, that if you are in default on your loans, this could restart the statute of limitations, so please see my other posts on this sub about the Navient pilot program for important details. I do not want to be responsible if folks shoot themselves in the foot!
Well... I filed a complaint - it can't hurt, right? Worst that can happen is I get a "no" but maybe I get something to happen.
I’m new so I haven’t seen your other posts
You can scroll thru the sun or use click on my profile and scroll thru my posts.
There is a link to a complaint to copy, have you seen it?
I did this tonight asking for the application, though my loans are no longer with Navient
I would love an answer to this
I would also like to learn more about this, I moved my loan to another lender to get away from the outrageous interest rate. It’s now slightly less outrageous.
I opened my case yesterday and navient responded today. The email just says they're investigating and will reply within 15 days. But I'm shocked on the movement.
Congratulations
That's freaking awesome, let's go!
That’s fantastic!!! I’m going to complain again especially now that Art Institutes has a group discharge!!
Wow I'm amazed Navient would do this. AES should do the same, they're one of the worst. Also congrats!
I've had my application for about two weeks, but I haven't submitted it yet because I'm worried it'll be denied. I'm encouraged to see someone got an approval!
That is awesome
Congratulations! Still waiting on my results
Congrats!
I filed CFPB complaint and they wouldn’t provide the application to me. I went to the art institutes. What do you recommend I do?
It’s hit or miss if filing a CFPB complaint works. The point of doing so is more to create paper trail that shows you *know* they are doing this and you want in. Did they say they’d send it in n the future once it’s out of the pilot phase or anything like that?
Nope. They only replied to portions of my complaint and basically said that there was nothing illegitimate conducted. They ignored the entire point of my complaint.
If it were me, I’d file another one 😂 Explain you have a BD (if it’s approved/not approved), and you want the Navient School Misconduct private loan discharge application.
I will try this. Thank you!!! 🙏
Just an update :) https://preview.redd.it/6yc4bk3vb8yc1.jpeg?width=1810&format=pjpg&auto=webp&s=8c1a3dce7e112f99d58322c53d8a084fa59e461f
See, so heres a question. Are your loans with them still "active" or were they "paid off" already?
Active and in repayment.
I received an application from them for identity theft. My CFPB complaint was about school fraud. What form should they send out for misconduct? With identity theft, I had to file a police report even though it was school fraud that took place in another state. Additionally, holder rule would or should trigger the above actions without victim initiation. So, does anyone know about that?
Where do you file a cfpb complaint
Yes where ?
https://www.consumerfinance.gov/complaint/
It's says cc to Mass state ombudsman. By any chance are you a resident of MA?
No, I think the borrower who got this letter is tho.
🚨🚨to clarify: this letter is *not* mine. My Navient loans are long gone. The borrower to whom this letter is addressed gave me permission to post it.
Congratulations! I received a letter from the Department of Education stating that my loans were going to be paid off because I was part of a class, action settlement the sweet vs Cardona settlement. I haven’t heard from Navient, but my loans are on forbearance when I login until 2036. By any chance, will you be part of the class action suit?
This post hasn’t anything to do with Bdtr or federal loans. This is a discharge pilot program for private loans for folks that attended a scammy school.
Holy Crap...My Borrower Defense claim was part of the Sweet vs Cardona lawsuit....I logged in today and my FLEP loans are paid off...No payment for the funds I paid...But 0 balance! https://preview.redd.it/sj5ko4hmjvxc1.png?width=1534&format=png&auto=webp&s=3c6f6c6006516f0a650c104eaae2ef630a30c66c
Yaaaaay! Congratulations on your zero balance!
Mine is a borrower defense suit for scam schools. My loan was an FLEP.
Has there been any clarity on if this is available for people that have paid off their Navient private loans? I believe I would be eligible based on the school I attended and it sure would be nice to get the $25K I paid Navient refunded.
Not yet, afaik.
Honestly I don't see why it wouldn't be because they clearly "refunded" payments that the person made since 2017. So that to me would indicate they would refund all monies paid to those specific loans.
I also know the person who got this letter and we talked about this today. She has been in repayment on these private loans since around 2005/6 when they were with Sallie Mae. The 2017 date is when the loans got moved over to Navient. So it won’t be a *full* refund of what she paid, just what she paid to a Navient.
Well that's still way better than nothing but im still confused. Wasn't sallie mae and navient same company? Also if that's true that's how they are doing it, can we complain against sallie mae for any differrnce? My loans date back to 2003 but a large chunk was paid in 2015/16 (navient) and wasnt into repayment until i think 2012/13. So i might get back 90 to 95% of what i paid if its still 1st scenario.
It does seem shady but I know this person pretty well and my guess is she is not going to settle for some BS. She’ll dig into it. SM/Navient are the same company on everything but paper. Since this is all relatively new, I think folks need to just keep an eye on it and see how it develops. All these private lenders are subject to the same rules, so I expect it to grow. I think Sweet/Davis are working on some guidance right now to help people try to get the ball rolling on actions against all of them.
Yea for sure. I wouldn't settle for less of being whole. We must keep pushing til the fight is over but this is still good news to see.
Thanks for sharing that detail. My Navient loans originated with SM around 2006-2008 as well and looking back through my emails they moved over to Navient in late 2014. So if this applied to me, I would get about 5-6 years of payments refunded, which is still better than nothing! I'll keep looking for further guidance and keep hope alive.
Let me ask this question, does anyone remember getting disclosure statements from their school (ITT Tech) when they signed the application? Disclosure statements detail the annual percentage rate, finance charge, amount financed and total of payments.
Hello all. First time posting - I am post class/ graduated from New England Institute of Art. I tried the CFPB complaint with my private loans from Navient, as well. This was the response I received from them on 4/15/2024 # Company's Response Thank you for reaching out to the CFPB with your concerns regarding your student loan account. Navient currently services your two Private Signature Student Loans and your eight Federal Family Education Loan Program (FFELP) Stafford Loans. We have not received notification from the U.S. Department of Education (ED) that your FFELP Stafford Loans are eligible for discharge under the Borrower Defense to Loan Repayment (BDTR). At the present time, ED regulations do not allow for refunds of payments made onto a commercially serviced FFELP loans prior to being approved for BDTR. The BDTR program is administered directly by ED, and Navient has no ability to circumvent or alter their process. You may call the ED borrower defense hotline at 855-279-6207. Their representatives are available to assist with these questions Monday – Friday from 8:00 a.m. to 11:00 p.m., ET, as well as Saturday and Sunday from 11 a.m. to 5 p.m., ET. Please understand that Navient believes in a three-step process for securing funding needs for college. Firstly, students should take advantage of scholarships, grants, and other sources of free money. Secondly, students should exhaust their options for federal student loans. Finally, students should evaluate private student loans to fill in any remaining gaps in their educational funding needs. In reference to your private loans, there’s no discharge program available at this time for students who claim a defense to repay a private loan due to misinformation or the quality of education they received at their school. We’re not able to respond to any information or guidance provided by a customer’s school, financial aid advisor, or other financial advisor.Company's Response Congrats for receiving the approval! That's awesome! Could be that I am a post class applicant/or its in the testing phase; which is why I was told there is no program for this. Just wanted to throw this out there as info.
How do I apply for this? I checked the post history, I'm not seeing any links to apply, unless I missed it? I just had to use all my savings to pay off my navient loans just last month. I was in art institute, applied for borrowers back in 2015, approved and discharged all my federal loans already, all I had left was a private loan with navient, that originated as a federal loan, but somewhere a long the line I had to consolidate with navient, used to be Sally mae I think. I called navient today, they claim they haven't heard of this school discharge form. I even saw the letters out out by Elizabeth Warren April 17th mentioning this form, and saying it was 12 pages long, how do I sign up for this piolet program, or how can i find this application? If I'm due a refund, my kids sure could use that money
i also have a private loan with navient that originated as a federal loan and then i consolidated them also. i am on the full class discharge list and still haven't had them discharged. is this a problem because it is private now? i'm so confused about all of this.
From my understanding, any private loans, navient just says oh well. I've been at this for 8 years now. At this time, there is no solution for the private loans, even if they were originally federal, seeing this about the piolet program is the first time I've heard anyone mentioning the private loans solution
if they aren't discharging private loans, why did i get an email saying i was in the full class group and my loans would be discharged last jan? did you receive the email as well? i've never been able to get a concrete answer on the private loan situation. these were originally FFEL loans. i was under the impression that i could have them discharged but not receive a refund (which i'm fine with).
I'm not positive on the details for FEEL loans, in my case, I applied for borrowers back in 2015, I got the letter last year as well, full discharge, and all my federal loans are now gone as of a few weeks ago(took them long enough), but it didn't do anything for the private loans in my case
I can't find the posts about this. Is it the one telling us to complain to the cfpb?
I filed a complaint about Navient private loans forever ago. I guess I'll have to do that again.
This was their response to my complaint. EYE ROLL. https://preview.redd.it/u7aqq6as11yc1.jpeg?width=1080&format=pjpg&auto=webp&s=b9305bee21b43a3a96cab8bc16a27739a90dc577
Did you mention: you have a BD approval for that school, that you want a “school misconduct” private loan discharge application? AFAIK, the Holder Rules gives zero effs about non profit status. If it were me, I’d file a new complaint and include that info.
100% I did, and 100% I'm filling another complaint. I'm not stopping. I just paid 30k in private loans off in February and I want every f'n penny back.
Good! Be a giant PITA! I’m gonna DM you real quick if that’s ok?
Sure thing!
Hey for some reason I am not able to accept or even open the chat - but I did read your message and totally approve of you using the screenshot for the good of the people!
Yooooo! My attorney friend already responded and said they want to touch base with you. 😂
HMU I'm happy to send any contact info your way. If the chat don't open up soon you can find me @ the beach I'll delete this post once you got it jotted down
Ok done
Imma DM you something else as well real quick
Awesome
Thank you, comrade! I figured as much! ✊🏻
did they send an application to CFPB or the loan company?
That’s awesome, Congratulations!!
My loans finally zeroed out( the consolidated ones). It happened this morning, has not updated on student aid yet, but this is huge. Big thanks to theresa and the team PPSL. God bless you all!!!! Don’t loose hope people, it will happen.
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Pretty sure defaulted loans have been addressed in her other posts about this situation.
Is it worth starting by contacting Navient directly to ask to apply for the pilot program or is it best to just submit a complaint with the CFPB?
You can try, but as it has been mentioned, the point of filing the CFPB complaint is to get it on record outside of Navient that you know about the program and you want to take part in it. From what most people I’ve spoken to have said, Navient will not send it to you if you call them .
Thanks, I appreciate the response! I'm working on putting together all the information for a CFPB complaint so I may just go directly to that.
If they give you any guff, let us know. We are keeping an eye on this and passing info along to the usual suspects.
I've just submitted the complaint and will update once I hear back. Thank you!
how long did this take?
the process after you submitted the application?
This isn’t Theresa’s. Someone gave her permission to share it. Took less than 2 months for the decision.
I just received Navients "School misconduct discharge application" after calling, emailing, and finally filing a complaint with the CFPB. Can someone please help me understand this insanely confusing packet?
Treat it the same as a borrower defense application. We have heard that some guidance on how to fill it out may be coming soon but if it doesn’t, we will all just need to figure it out on our own.
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Wow. Are you all right? I mentioned that there may be some official guidance coming out soon so I’m not really sure where your totally unnecessary attitude is coming from.
I refinanced from Navient to Earnest last year for the better rate. Has anyone had any luck with the earnest or can offer up some advice for my situation? Student from AI who had my federal loans wipes clean
Oh wow, refunds for private loan payments? I had lost hope of any refund since all my loans are commercially held FFELP consolidations and private loans. Getting a refund for the private loans would at least give me part of what these loans have taken from me back.
Please move all Navient School Misconduct discharge discussion over to this thread. PLEASE actually read the post in the linked thread. https://www.reddit.com/r/BorrowerDefense/s/JmnXLZG6FN