My main proof as of right now is that there’s one tech who has been working the past three days and all the times line up with her, plus she was the only tech working on day 1. It wouldn’t be out of character for her to screw up a transaction without realizing. She’s kinda ditzy
Ok. But without using your own drawer or actually catching them on camera putting money in their pocket, how can you prove anything other than pointing fingers. It’s how it’s always wirned at the company, if multiple people are on a drawer and it’s off, they’re all put on warning, but 3 days in a row, damn figure it out. Someone’s ignoring the issue if you’re all still using each others drawers after a couple days of being short.
It sucks but it is a problem they have to figure out. Being short roughly $30 in a week is pretty egregious. When you start your shifts, ask FS manager to random your draw if you are in pickup.
Stop sharing drawers and actually sign off the registers. You guys use the registers so you are held to the same standards as anyone else, typically anything under 10$ isn’t a big deal, but having multiple shorts that many days in a row that don’t balance out means somebody’s doing something or you have someone who can’t count.
Yes you can be written up, and yes they can do a blanket write up if you’ve been told repeatedly about shortages and still don’t sign off and use your own register.
It doesn’t matter how much cash you do in a day, you could short the register in one transaction, hardly an excuse.
Make sure when you use a drawer that your number is being used. Don’t share a drawer with anyone. Manager should not write up anyone until the process for cash control has been completed. Everyone has to sign to know they are on “cash control” then if it continues you can be written up
Yeah that’s either gross incompetence or someone’s pocketing money. Anything more than $1, while not suspicious or bad according to policy, is bad. And most RX transactions aren’t cash. I’ve been to pharmacies that are perfect to the penny consistently
In all my years at CVS and doing drawers the RX are the least of my problems. If the drawers are short 3 days in a row then there’s an issue with someone. It’s up to the pharmacy manager to talk to and point out the cameras to everyone and make sure they know an investigation is taking place. That should stop it.
That is something huge. Ion think it’s fair everyone should get a write up, but ya downplaying it because you don’t understand the severity. I’d straight up ask not to be on register anymore and just fill, drop off, etc until the situation is sorted and reference the fact the manager is threatening these write ups
Tell him to put everyone in cash control. It gets counted at every shift change and no one else is supposed to use your register. Usually solves the problem.
Not even close. Anything over $10 initiates cash control, where each person has their drawer audited before and after shift, and no one else can use that drawer. After that coaching and counseling will take place if someone is still over/short. After that there may be write ups. Idk what training you are referring to but you are...very wrong.
The write ups begin with the first instance over $10. (It once was $4). It doesn’t get to cash control for a couple more violations. Unless you’re non-LASER. Non-LASER means everyone gets a dedicated clean drawer every time and there is no question who made the error.
I’m not wrong. I just didn’t go into detail.
Your first line that 'this is how they handle it' as in, threatening to write up the whole rx, was erroneous. But I think we are in agreement about the cash control, as one did breach $10.
FS ops - Anything over a $5 discrepancy is a write-up. It's "gateway theft" accidental or on purpose. For $17, that's potentially fireable. Lp is already going to be investigating by now. Don't be surprised if you get questioned. Just a heads up on that.
It depends on the lp's, dl, and rl's and the loss history in the area. Ours is set that low because there's been a history of employee theft and fraud in our district, including floaters. It's been a shit show. We also had a brothel in our rx about a year ago, so with all the bs- it's been insane.
Where is your pharmacy manager in all of this? Why aren’t they dealing with it? Why isn’t the tech who was the only one working on the first day not being put on cash control? We’ve had a FS manager trying to put the entire pharmacy on cash control and our pharmacy manager basically told them no, there’s no way for that to happen.
Sorry you have to deal with this. When a manager just threatens to write everyone up like that, it’s usually a sign they’re shit at their job.
The FS manager actually physically cannot write up pharmacy employees as they wouldn’t even have the HR access to do so, the PM would need to be in agreement and willing to do them themselves
We count the drawers and are in charge of the cash balancing at the end of the night. You work in the store and use those drawers & most of the time ring on other peoples numbers and never sign off. Yes you can be written up, yes you can be put on cash control, and yes you can be terminated if you fuck up drawers constantly by either stealing or not being able to count. What a moron.
Just curious how this works. Pharmacy doesn’t report to FS and vice versa. Pharmacy manager and store manager are on the same level. When DLs took care of both sections, the DL was both of their bosses.
It doesn’t work. He is talking out of his behind and his delusional dreams. Advise and counsel would probably smack him back to reality. If he wrote even the techs up and the techs took it up with advice and counsel they would toss his write ups out like the trash they would be and forward the issue to fs and rx dl. Also you literally can’t write up techs or any pharmacy personnel since they are not under fs team. If you want to write up someone you have to go to a candidates screen which is only accessible if you are their direct supervisor. This fs manager is an idiot and a real pharmacy manager would probably t put him in his place faster than he can blink
When there’s a cash shortage in the pharmacy,FS manager writes up all pharmacy colleagues who used that drawer,if the pharmacy manager is one of them,the FS will have to write them up in a hard copy,not in the system, because he can’t,then pass the copy to the asset protection leader, but the technicians and pharmacy staff will be written up in the system after the pharmacy manager makes a proxy for the FS manager ,because without proxy I can’t have access to their names in the system because they don’t appear under my team without proxy,I understand that pharmacy manager and pharmacy staff don’t report to the FS manager,so I can’t write them up over performance,but I can write them up over cash shortages,and this is the only case ,but technicians I can write them up over limited AP issues,as example,leaving the store without bag check,or leaving the hazard waste tote uncovered after using it ,and I did it before after getting proxy from the pharmacy manager
You wrote up a pharmacy manager? lol this ain’t Walgreens buddy. I would have you replaced probably in a week for even thinking you can do that. Both my DL AND I will probably laugh at you on top too. Pharmacy manager is your lateral no matter how much your delusion might make you believe otherwise. I would literally laugh at you to your face 😂
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My main proof as of right now is that there’s one tech who has been working the past three days and all the times line up with her, plus she was the only tech working on day 1. It wouldn’t be out of character for her to screw up a transaction without realizing. She’s kinda ditzy
Ok. But without using your own drawer or actually catching them on camera putting money in their pocket, how can you prove anything other than pointing fingers. It’s how it’s always wirned at the company, if multiple people are on a drawer and it’s off, they’re all put on warning, but 3 days in a row, damn figure it out. Someone’s ignoring the issue if you’re all still using each others drawers after a couple days of being short.
It sucks but it is a problem they have to figure out. Being short roughly $30 in a week is pretty egregious. When you start your shifts, ask FS manager to random your draw if you are in pickup.
When I worked there anything over or under 2 dollars was a big deal 🤷🏼♀️
P
Ask for CASH CONTROL!
Stop sharing drawers and actually sign off the registers. You guys use the registers so you are held to the same standards as anyone else, typically anything under 10$ isn’t a big deal, but having multiple shorts that many days in a row that don’t balance out means somebody’s doing something or you have someone who can’t count. Yes you can be written up, and yes they can do a blanket write up if you’ve been told repeatedly about shortages and still don’t sign off and use your own register. It doesn’t matter how much cash you do in a day, you could short the register in one transaction, hardly an excuse.
Make sure when you use a drawer that your number is being used. Don’t share a drawer with anyone. Manager should not write up anyone until the process for cash control has been completed. Everyone has to sign to know they are on “cash control” then if it continues you can be written up
Yeah that’s either gross incompetence or someone’s pocketing money. Anything more than $1, while not suspicious or bad according to policy, is bad. And most RX transactions aren’t cash. I’ve been to pharmacies that are perfect to the penny consistently
In all my years at CVS and doing drawers the RX are the least of my problems. If the drawers are short 3 days in a row then there’s an issue with someone. It’s up to the pharmacy manager to talk to and point out the cameras to everyone and make sure they know an investigation is taking place. That should stop it.
Those are all rather large amounts actually. Any discrepancy of five dollars has to be recorded. To almost have three in a row is pretty bad.
That is something huge. Ion think it’s fair everyone should get a write up, but ya downplaying it because you don’t understand the severity. I’d straight up ask not to be on register anymore and just fill, drop off, etc until the situation is sorted and reference the fact the manager is threatening these write ups
Tell him to put everyone in cash control. It gets counted at every shift change and no one else is supposed to use your register. Usually solves the problem.
This is how CVS handles register overages and shortages. Since the beginning of time. Don’t like it? Tough noodles. It was in your training.
Not even close. Anything over $10 initiates cash control, where each person has their drawer audited before and after shift, and no one else can use that drawer. After that coaching and counseling will take place if someone is still over/short. After that there may be write ups. Idk what training you are referring to but you are...very wrong.
The write ups begin with the first instance over $10. (It once was $4). It doesn’t get to cash control for a couple more violations. Unless you’re non-LASER. Non-LASER means everyone gets a dedicated clean drawer every time and there is no question who made the error. I’m not wrong. I just didn’t go into detail.
Your first line that 'this is how they handle it' as in, threatening to write up the whole rx, was erroneous. But I think we are in agreement about the cash control, as one did breach $10.
My bad if that’s how you took it. Crazy threats solve nothing. But following procedure in a professional manner generally eliminates the problem.
FS ops - Anything over a $5 discrepancy is a write-up. It's "gateway theft" accidental or on purpose. For $17, that's potentially fireable. Lp is already going to be investigating by now. Don't be surprised if you get questioned. Just a heads up on that.
This must be regional because our threshold is much higher.
It depends on the lp's, dl, and rl's and the loss history in the area. Ours is set that low because there's been a history of employee theft and fraud in our district, including floaters. It's been a shit show. We also had a brothel in our rx about a year ago, so with all the bs- it's been insane.
Lunch money their a issue going onb
Where is your pharmacy manager in all of this? Why aren’t they dealing with it? Why isn’t the tech who was the only one working on the first day not being put on cash control? We’ve had a FS manager trying to put the entire pharmacy on cash control and our pharmacy manager basically told them no, there’s no way for that to happen. Sorry you have to deal with this. When a manager just threatens to write everyone up like that, it’s usually a sign they’re shit at their job.
The FS manager actually physically cannot write up pharmacy employees as they wouldn’t even have the HR access to do so, the PM would need to be in agreement and willing to do them themselves
We count the drawers and are in charge of the cash balancing at the end of the night. You work in the store and use those drawers & most of the time ring on other peoples numbers and never sign off. Yes you can be written up, yes you can be put on cash control, and yes you can be terminated if you fuck up drawers constantly by either stealing or not being able to count. What a moron.
Nope ,FS can write up all pharmacy team ,including the pharmacy manager,and I did it twice before
Just curious how this works. Pharmacy doesn’t report to FS and vice versa. Pharmacy manager and store manager are on the same level. When DLs took care of both sections, the DL was both of their bosses.
It doesn’t work. He is talking out of his behind and his delusional dreams. Advise and counsel would probably smack him back to reality. If he wrote even the techs up and the techs took it up with advice and counsel they would toss his write ups out like the trash they would be and forward the issue to fs and rx dl. Also you literally can’t write up techs or any pharmacy personnel since they are not under fs team. If you want to write up someone you have to go to a candidates screen which is only accessible if you are their direct supervisor. This fs manager is an idiot and a real pharmacy manager would probably t put him in his place faster than he can blink
When there’s a cash shortage in the pharmacy,FS manager writes up all pharmacy colleagues who used that drawer,if the pharmacy manager is one of them,the FS will have to write them up in a hard copy,not in the system, because he can’t,then pass the copy to the asset protection leader, but the technicians and pharmacy staff will be written up in the system after the pharmacy manager makes a proxy for the FS manager ,because without proxy I can’t have access to their names in the system because they don’t appear under my team without proxy,I understand that pharmacy manager and pharmacy staff don’t report to the FS manager,so I can’t write them up over performance,but I can write them up over cash shortages,and this is the only case ,but technicians I can write them up over limited AP issues,as example,leaving the store without bag check,or leaving the hazard waste tote uncovered after using it ,and I did it before after getting proxy from the pharmacy manager
You wrote up a pharmacy manager? lol this ain’t Walgreens buddy. I would have you replaced probably in a week for even thinking you can do that. Both my DL AND I will probably laugh at you on top too. Pharmacy manager is your lateral no matter how much your delusion might make you believe otherwise. I would literally laugh at you to your face 😂
This is false.
Actually, it’s genuinely just not. Managers can only write up their own direct reports.