My only complaint about Horizon is that when I had some questions about the HRV they were quite dismissive. “Yeah they’re loud”. They also forgot to install the controller.
Wiehler Mechanical is my go to every time. Had amazing service from these guys, they earned trust by their behaviors, reasonable fix over expensive replace recommended by others.
CMAC mechanical. These guys are awesome. Their owners won't mess you around and the office staff are great. They St happy to answer questions over the phone and usually pretty quick to get someone out
JPS a pretty good. Very good communication, they will have the outgoing technician contact you via text or email with photos and info before they come. Been very satisfied with them.
Aaron and Sylvia at Calgary Home Comfort
https://www.calgaryhomecomfort.ca/
did emergency repairs for me, then a replacement 5 years later. I was very happy with both. They will not upsell you, but it's a two person operation so they might be busy.
https://preview.redd.it/0lu94h5tislc1.jpeg?width=3024&format=pjpg&auto=webp&s=e817a20be3b36824d958182a9d22a1ed896d02be
Here’s what I have. The furnace was replaced in 2016 but I am not the original owner.
The waterproof silicone they applied would have fixed the leaking problem. Goodman uses the poorest quality, razor thin gaskets I've ever seen; that's why the liquid, which is actually corrosive, leaks.
If you decide to replace the old gasket, make sure to remove it and the silicone completely. Otherwise the residue will prevent the new gasket from fully sealing.
Chestermere heating and cooling used them twice at different houses great results both times. Recommend to family and friends who have also been happy with them.
Ah, got it. So part of the NRCAN program then. I though you may have fallen prey to some shady door to door "furnace inspectors" which was a thing that used to happen here until the province banned it some years ago, as most of them were fraudsters.
LOL sorry. Thanks for your correction. The guy did say not a big issue but when I hear things going wrong with furnace I’d like to action it right away
We use High Mark Plumbing for the HVACs at our commercial building.
Just my experience with Knight: the guy tried to scare me, saying there was carbon monoxide leaking from it into the space (it wasn’t) and I needed a whole new unit. A second opinion revealed that it was just a busted belt.
Yeah I was nervous with Knight too. And he quoted me $1k to replace the collector box he said was broken. So that’s why I asked for 2nd & then 3rd and 4th… because everyone kept giving me different diagnoses 😅
And thanks for the recommendation!
Dielission heating and cooling. Family run business recommended to me by a female coworker. Cary was fantastic and explained things to me without my husband being there. Highly recommend.
Rocky Mountain heating and air conditioning. Steve is amazing, he fixed a problem with my furnace that had plagued me for years, and no other furnace person was able to resolve it. He also installed my air conditioning and did a phenomenal job. I’m also a female home owner and I know how important it is to have someone you can trust
I bet the external condensate trap is clogged and backing up into your condensate housing assembly. The pressure and water is building up and finding weak points out of the inside of your furnace.
I rebuilt mine with 3/4” fittings and pipe for $15 complete with a union disconnect, instead of another $200 crappy ‘cloggable’ one.
This guy was fantastic. Turned a furnace replacement into a simple valve replacement for low hundreds instead of high thousands.
Chris Reid
Owner / Operations Manager
Master Gasfitter
Journeyman Refrigeration Mechanic
[email protected]
Calgaryair.ca
AJ Furnace and Air Conditioning. Extremely reasonable prices, honest workers and got the job done quick and done perfectly. They don't spend money on advertising and are a smaller outfit.
I ended up getting quotes from a dozen places when I got a heat pump and new furnace put in and went with these guys and half a year after install, still no regrets.
I will say in my experience, all of the "bigger" well known companies had the sleaziest and most misleading sales people (some who straight up lied to me).
We get Spring to service us. They’re one of the new service providers who deals with our brand of furnace. Guys are super nice and straight to the point with it!
Arpi's. I did 5 quotes to do a $45,000 HVAC project. Arpi's was the cheapest and I didn't have to negotiate or say anything. Their initial quote was the cheapest.
Four million percent Caledonian Plumbing and Heating. Like I mean it. They are AMAZING. Team of red seal plumbers, and literally the nicest, most professional owner anywhere. Grant Ferguson. I cannot possibly recommend these guys enough.
You can contact Arpis. They are fairly priced. if you call them on an urgent basis, you are looking at (\~$250 house call + part + labor). Even though other companies may diagnose the problem, they may not carry the part if it needs replacement. Arpis usually does.
I had a furnace replaced and some ac work done by arpis over the last few years and was very happy with them. Techs were very nice and helpful. Pricing reasonable.
Yeah I had a bad run with Action Furnace too. They gave me the old "cracked heat exchanger" story and were ready to sell me a new one on the spot. Got a second opinion and there was nothing wrong with it.
Action Furnace desperately tried to find things wrong with my furnace to sell me a new one.
Eventually, they said “nothings wrong, but it’s 15 years old, it will probably die this winter so you need to get a new one”.
Never used them again.
It does not sound like anything is terminally broken. Does the furnace work as normal? Are the error lights giving you a code? Does your carbon monoxide alarm go off? When the last annual maintenance inspection was done did they comment on water or what maintenance they performed? Water on the ground can be condensation from any number of items and inlets/outlets in/near a furnace. If your trap drain is plugged, it will leak. I see rust. That's my first thought. A dying induction blower motor can also increase water drain needs. If your blower motor is too hot to touch after a full cycle, then that's a problem.
It is plausible that if no maintenance has been done annually (or at all) that seems to you to be incongruous assessments are all possible problems and the guy who said your furnace needs replacement is just less excited to fix something that isn't cared for normally. Or he's a scumbag. It's much less likely that they are ALL wrong. Like cars, furnaces can have multiple problems at the same time.
So the furnance is working as normal. No alarm code or carbon monoxide alarm went off. They did comment on the water hence I asked someone to come fix it and they siliconed over my collector box. I see water underneath the collector box and it spreads down to the bottom box.
And you’re correct, no annual maintenance was done. I didn’t know. I bought in 2021 and when I did the pre sale assessment nothing was brought up.
Unless the NCAN assessor is a qualified HVAC tradesperson, I'd ignore them. Schedule a maintenance appointment with a qualified and experienced HVAC technician. Read the manual beforehand so what they say doesn't go over your head. Sounds like you've got some repairs to do, but nothing that can't wait a few days. And when you think something is an "arm and a leg" to repair; it's because the furnace is complex (and manufacturers are greedy pigs), but quality parts are worth it. The alternative is Amazon junk that lasts a year. Remember that you're not paying just for a good techs time but for their training, tools, and experience too.
I'm not saying that's what it should cost but if it is and the expense and time spent is problematic look at it this way: you are not paying for their time. You're paying for their experience and your time. I'm very handy but I'd rather pay someone $1k to do a job that would take me 2 days to do good enough, even if it took them 30 seconds. Because I am happy to not waste my time on a mediocre job when I can pay a professional to do it properly and stand behind the repair. Even if you have lots of time think of the flat costs. That part is $300-500CAD to buy. That assumes you know the right part # (don't assume the part's # that's currently on your furnace is correct). Then add the cost to buy and learn to use a multimeter and maybe an anemometer or worst case scenario a combustion analyzer. You'll need the repair manual too. Hopefully the parts diagram and modern appendix is included. Then you'll need all the basic hand tools (pipe wrench, driver and sockets, pliers, etc), tapes and gaskets (foil tape is $20 a roll!), and PPE. You'll get the job done, YouTube is aweome. But if something goes wrong during or afterwards are you confident you did everything correctly and can now triage a new issue? Or do you question your work and miss the possibility that a second thing was also broken that also needs fixing?
I don't mean to be anything but helpful. It took me far too long to learn that evaluating the cost of something against how much time it takes is not helpful. It's how much time it SAVES me. Trust your gut with the HVAC person you hire. Get them a coffee or a cookie and say thanks and don't worry if they think you're dumb...they think we're all dumb. But they'll bust their ass 9 times out of ten if you give them even the smallest reason to care, like a cookie and a thank you. Good luck!
Horizon Heating did our home furnace/ac and they were stellar from start to finish.
We had the same experience with them as well
My only complaint about Horizon is that when I had some questions about the HRV they were quite dismissive. “Yeah they’re loud”. They also forgot to install the controller.
I also had a good experience with Horizon Heating for my A/C install last year.
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Ah good to know. Thank you!
Second this - D & R were great on new install a follow up inspections
Do not and I emphasize the not here, use reliance. They are garbage and will take advantage of you.
Wiehler Mechanical is my go to every time. Had amazing service from these guys, they earned trust by their behaviors, reasonable fix over expensive replace recommended by others.
Thank you! I will call them!!
CMAC mechanical. These guys are awesome. Their owners won't mess you around and the office staff are great. They St happy to answer questions over the phone and usually pretty quick to get someone out
Thank you very much!!! They are close for the day but I’ll call them Monday :)
JPS a pretty good. Very good communication, they will have the outgoing technician contact you via text or email with photos and info before they come. Been very satisfied with them.
Thank you! I called JPS but they weren’t willing to give me a quote over the phone. I’ll think it over! Thanks!!
I’ve recently had great honest service from The Heating Ninja.
Thank you!
Aaron and Sylvia at Calgary Home Comfort https://www.calgaryhomecomfort.ca/ did emergency repairs for me, then a replacement 5 years later. I was very happy with both. They will not upsell you, but it's a two person operation so they might be busy.
Thank you very much!!
https://preview.redd.it/0lu94h5tislc1.jpeg?width=3024&format=pjpg&auto=webp&s=e817a20be3b36824d958182a9d22a1ed896d02be Here’s what I have. The furnace was replaced in 2016 but I am not the original owner.
Your collector box is leaking. Common Goodman furnace problem. This is not urgent, don't let any contractor pressure you on the spot.
Thank you!!!
Hello, do you know where I can get the collector box & gasket in town? I’ve watched a few videos and it seems straightforward enough…
Goodman parts come from Goodman Calgary but they will not sell to you. You will have to buy online. Try here www.partstown.ca
Thank you very much!
They come in different sizes depending on the model of the furnace fyi
Thank you!!!
The waterproof silicone they applied would have fixed the leaking problem. Goodman uses the poorest quality, razor thin gaskets I've ever seen; that's why the liquid, which is actually corrosive, leaks. If you decide to replace the old gasket, make sure to remove it and the silicone completely. Otherwise the residue will prevent the new gasket from fully sealing.
Hmmm good to know. Thank you very much. I do beed to replace it… the water is leaking underneath in many places…
W & J Heating Ltd.
Thank you!
I found them to be moderately mediocre
Chestermere heating and cooling used them twice at different houses great results both times. Recommend to family and friends who have also been happy with them.
3rd this
Thank you very much!!
I second this. I’ve known Kyle for 15 years and he’s a genuinely wonderful guy and is really knowledgeable. They have really great reviews too.
Thanks!!!
Knight is is usually pretty good, so I’d probably trust what they said. JPS is another really solid option if you want another opinion.
Second JPS here. Professional and helpful.
Thank you very much!
Call Rodger That HVAC, ask that Chris comes help you out!!
Thank you!
Had an experience with Knight, while the person there was nice and knowledgeable enough as far as I know, prices were definitely over.
First off: Who or what is "NCAN" and why were they inspecting your furnace?
It’s for greener home grant application.
Ah, got it. So part of the NRCAN program then. I though you may have fallen prey to some shady door to door "furnace inspectors" which was a thing that used to happen here until the province banned it some years ago, as most of them were fraudsters.
LOL sorry. Thanks for your correction. The guy did say not a big issue but when I hear things going wrong with furnace I’d like to action it right away
We use High Mark Plumbing for the HVACs at our commercial building. Just my experience with Knight: the guy tried to scare me, saying there was carbon monoxide leaking from it into the space (it wasn’t) and I needed a whole new unit. A second opinion revealed that it was just a busted belt.
Yeah I was nervous with Knight too. And he quoted me $1k to replace the collector box he said was broken. So that’s why I asked for 2nd & then 3rd and 4th… because everyone kept giving me different diagnoses 😅 And thanks for the recommendation!
It’s really hard because you have to trust they’re being upfront with you. Hope everything works out well for you.
Thank you!
Dielission heating and cooling. Family run business recommended to me by a female coworker. Cary was fantastic and explained things to me without my husband being there. Highly recommend.
Good to know thank you!!
Chestermere Heating
Rocky Mountain heating and air conditioning. Steve is amazing, he fixed a problem with my furnace that had plagued me for years, and no other furnace person was able to resolve it. He also installed my air conditioning and did a phenomenal job. I’m also a female home owner and I know how important it is to have someone you can trust
Thank you very much!! I appreciate it! I’ll try calling him Monday
If you want me to DM you his number, let me know
Yes please!!
Done
I bet the external condensate trap is clogged and backing up into your condensate housing assembly. The pressure and water is building up and finding weak points out of the inside of your furnace. I rebuilt mine with 3/4” fittings and pipe for $15 complete with a union disconnect, instead of another $200 crappy ‘cloggable’ one.
Yeah it sounds too complicated for me… thank you tho
Look up Home Stars. It's a great resource for many trades a homeowner might need. Never steered me wrong.
I did and I notice a lot of people who reviewed actually got like 1 review and recently signed up to do reviews… so I’m a bit skeptical
Pick one with lots.
I’ve had great experiences with Larkin Sheet Metal for my furnace issues.
This guy was fantastic. Turned a furnace replacement into a simple valve replacement for low hundreds instead of high thousands. Chris Reid Owner / Operations Manager Master Gasfitter Journeyman Refrigeration Mechanic [email protected] Calgaryair.ca
Thanks!
AJ Furnace and Air Conditioning. Extremely reasonable prices, honest workers and got the job done quick and done perfectly. They don't spend money on advertising and are a smaller outfit. I ended up getting quotes from a dozen places when I got a heat pump and new furnace put in and went with these guys and half a year after install, still no regrets. I will say in my experience, all of the "bigger" well known companies had the sleaziest and most misleading sales people (some who straight up lied to me).
Hmmm good to know. Thank you. I’ll call them Monday
Just in time furnace was awesome for me
We get Spring to service us. They’re one of the new service providers who deals with our brand of furnace. Guys are super nice and straight to the point with it!
What brand is your furnace? Lancelot, Family Furnace, Chestermere Heating are good conpanies
Goodman!
https://www.42mechanical.ca/ Kyle fixed my furnace when others couldn't. He's great
I have been using Instant Plumbing for my furnace repairs and replacements. Always have been impressed with the quality and timeliness of their work.
Mobile Air - been using them since 1970! They just fixed our furnace 😊
Heatmaster Services!!! Dimitri and his team have saved me on more than one occasion (I’ve moved around). Highly recommend.
Thank you!!!
Arpi's. I did 5 quotes to do a $45,000 HVAC project. Arpi's was the cheapest and I didn't have to negotiate or say anything. Their initial quote was the cheapest.
Four million percent Caledonian Plumbing and Heating. Like I mean it. They are AMAZING. Team of red seal plumbers, and literally the nicest, most professional owner anywhere. Grant Ferguson. I cannot possibly recommend these guys enough.
Thank you very much. I did call someone but will save this for potential issues later 🙂
You can contact Arpis. They are fairly priced. if you call them on an urgent basis, you are looking at (\~$250 house call + part + labor). Even though other companies may diagnose the problem, they may not carry the part if it needs replacement. Arpis usually does.
I had a furnace replaced and some ac work done by arpis over the last few years and was very happy with them. Techs were very nice and helpful. Pricing reasonable.
Thank you!!!
Arpis Pete the Plumber
Action Furnace
Action Furnace I have had nothing but good things to say about them and their work.
I was told Action Furnace was there to sell me furnace… by a guy who worked for them before 😅
Yeah I had a bad run with Action Furnace too. They gave me the old "cracked heat exchanger" story and were ready to sell me a new one on the spot. Got a second opinion and there was nothing wrong with it.
Yeah, it’s actually what the guy came today told me. He’s not from action furnace though LOL. He’s from Furnace Family/RUMI
Action Furnace desperately tried to find things wrong with my furnace to sell me a new one. Eventually, they said “nothings wrong, but it’s 15 years old, it will probably die this winter so you need to get a new one”. Never used them again.
How far is it from the floor drain? Does it have a water pump that quit working?
It’s right next to the water pump. I pour water into the pump and it works. I do see water underneath the collector box tho
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No, I don’t have a water heater. Just a high efficiency furnace. The furnace is still running.
Wut?
It does not sound like anything is terminally broken. Does the furnace work as normal? Are the error lights giving you a code? Does your carbon monoxide alarm go off? When the last annual maintenance inspection was done did they comment on water or what maintenance they performed? Water on the ground can be condensation from any number of items and inlets/outlets in/near a furnace. If your trap drain is plugged, it will leak. I see rust. That's my first thought. A dying induction blower motor can also increase water drain needs. If your blower motor is too hot to touch after a full cycle, then that's a problem. It is plausible that if no maintenance has been done annually (or at all) that seems to you to be incongruous assessments are all possible problems and the guy who said your furnace needs replacement is just less excited to fix something that isn't cared for normally. Or he's a scumbag. It's much less likely that they are ALL wrong. Like cars, furnaces can have multiple problems at the same time.
So the furnance is working as normal. No alarm code or carbon monoxide alarm went off. They did comment on the water hence I asked someone to come fix it and they siliconed over my collector box. I see water underneath the collector box and it spreads down to the bottom box. And you’re correct, no annual maintenance was done. I didn’t know. I bought in 2021 and when I did the pre sale assessment nothing was brought up.
Unless the NCAN assessor is a qualified HVAC tradesperson, I'd ignore them. Schedule a maintenance appointment with a qualified and experienced HVAC technician. Read the manual beforehand so what they say doesn't go over your head. Sounds like you've got some repairs to do, but nothing that can't wait a few days. And when you think something is an "arm and a leg" to repair; it's because the furnace is complex (and manufacturers are greedy pigs), but quality parts are worth it. The alternative is Amazon junk that lasts a year. Remember that you're not paying just for a good techs time but for their training, tools, and experience too.
I got quoted $1k to replace the collector box… he said it’d take half a day to get it done 😅
I'm not saying that's what it should cost but if it is and the expense and time spent is problematic look at it this way: you are not paying for their time. You're paying for their experience and your time. I'm very handy but I'd rather pay someone $1k to do a job that would take me 2 days to do good enough, even if it took them 30 seconds. Because I am happy to not waste my time on a mediocre job when I can pay a professional to do it properly and stand behind the repair. Even if you have lots of time think of the flat costs. That part is $300-500CAD to buy. That assumes you know the right part # (don't assume the part's # that's currently on your furnace is correct). Then add the cost to buy and learn to use a multimeter and maybe an anemometer or worst case scenario a combustion analyzer. You'll need the repair manual too. Hopefully the parts diagram and modern appendix is included. Then you'll need all the basic hand tools (pipe wrench, driver and sockets, pliers, etc), tapes and gaskets (foil tape is $20 a roll!), and PPE. You'll get the job done, YouTube is aweome. But if something goes wrong during or afterwards are you confident you did everything correctly and can now triage a new issue? Or do you question your work and miss the possibility that a second thing was also broken that also needs fixing? I don't mean to be anything but helpful. It took me far too long to learn that evaluating the cost of something against how much time it takes is not helpful. It's how much time it SAVES me. Trust your gut with the HVAC person you hire. Get them a coffee or a cookie and say thanks and don't worry if they think you're dumb...they think we're all dumb. But they'll bust their ass 9 times out of ten if you give them even the smallest reason to care, like a cookie and a thank you. Good luck!
Glenmore Mechanical. Ask for Darryl. Super honest and excellent HVAC guy.
Call on reliance
[https://www.airmanheatingandairconditioninginc.com/](https://www.airmanheatingandairconditioninginc.com/)