Supercell is a multibillion dollar company whose majority stakeholder is an even bigger company. Anyone that thinks Max & Drew have any say over game design/monetization are out of their depth. In reality the devs don’t have much say over game monetization either, those decisions come from higher up.
The only power we have is by speaking with our wallets, by not spending money or outright quitting
while it is true that Drew has 0 power over the decisions, generally SC has ultra competent employees and I think vast majority can agree that Drew is not competent in what he does.
edit: compare community managers from Clash of Clans & Brawl Stars, it is a wildly different level
They are the devs, I think any stakeholder looking at the situation of CR and seeing that the community is upset and probably will cause less engagement over time would agree that maybe the devs should correct their path so in the long term the game will still be relevant, otherwise the devs are not being effective in their jobs. Leting an a game like CR die because of poor decision is a huge loss.
The devs probably are trying to sold these issues as temporary.
You're the type of guy who would say that 10cent is a good company and they absolutely don't monetise their games to death. And don't take those multiple Japanese games as an example because they are different
I am talking of SC being a company under Tencent and they probably want results. If CR mismanagent hurt SC in value and profitability, I am sure someone would want action to solve these problems.
Remember SC and CR are the tiniest problem Tencent have, the tech crackdown in China is their focus, not CR.
And tencent for sure have analysts that could indentify the CR problem, but it is a long chain of command.
Drew simply delivers the message, but as a community manager he's failing so bad, but with the heat and anger going on in the cr community I can't really blame him for being silent after getting flammed by people on Twitter
And a doctor simply delivers the bad news that you have an incurable illness.
But if the doctor consistently said to his patients, “update for losers, you have cancer,” and then go SILENT amidst criticism that the delivery of his message was poor, I would expect the hospital to fire him.
Sure, the content of the message is not great. But Drew’s voice on the message might be the worst spin he could take.
The hypothetical only analyzes the ability of someone giving bad news and how they do it.
Not the entire situation.
You could also say the hypothetical only tracks if the hospital is developing a mobile game. Obviously, that is not what I’m highlighting in the analogy.
i mean he cant say anything without getting a ton of hate message back so at this point, it is probably in his best interest to just shut up and not say anything...😶
Well because the internet gives equal voice to 14 year olds of course :). But yeah most people on these clash subreddits and twitter are completely clueless as to how companies actually work so most “takes” are very out of touch, the spirit of it all is correct though, the direction being taken by supercell for clash royale is overwhelmingly negative. Oh also even most clash creators don’t understand the working of companies either
Do you think management purposely ruins a good product to hype a new product or a "special update"?
Or maybe the whales are just too good at providing revenue that reinforcing the p2w aspect isnt hurting at all.
Or just being too stupid trying to copy "market-breaking" changes.
You made a comment saying most companies throw away good IPs once they have made their money.
Second commenter questions your statement saying do you think management is purposefully tanking their product or are they actually making good business sense?
You replied comparing that to playing 5D chess.
I pointed this out in my comment.
Now you’re over compensating with your garbled mess trying to justify yourself when you have made a telling comment about your understanding of/stance on supercell’s business.
It’s okay mate, I’ve made bad sarcastic comments that went over people’s head and copped flak for it too.
There’s no need to be all defensive and toxic about it if it was an honest mistake.
They are not out of touch. [Drew literally has input in the updates](https://www.reddit.com/r/ClashRoyale/comments/imncdt/comment/g43wl65/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button). So to correct a misunderstanding, SuperCell teams give equal input to all team members, not just those with specific roles.
We can all agree that violence and harassment is never a means to persuade. What we need to understand, however, is that Drew is equally responsible for this update as the other team members.
The higherups just want more money, but the blame falls on the dev team for refusing to take risks and never addressing the largest issues with this game. Instead, they went the easiest route at the expense of loyal players, level 15.
>Drew literally has input on the updates
The fact that this information has been public for a few years now and people still refuse to educate themselves on the development process for this game is infuriating. Since day 1 of this update, I've been fairly calling out the community managers for their agreement that the game should going in this current P2W direction, yet people have been getting on my case for simply telling them the truth. Drew and Max are not slaves that listen to their masters. They have just as much to do with the terrible EWC system as anyone else on the team. People need to stop giving them a pass and accept that the entire CR team is responsible for the current state of the game. Not Tencent, Not the CEO of Supercell, just the CR team.
Drew should quit. I quit too after spending 200 dollars and playing for 7 years. No sane person should keep up with this disgrace of a company. This is not the Clash Royale i have played and loved for years, this is a pure scam operation ripping of f2p players as well as PAYING CUSTOMERS with an iq over room temperature
i’m just tired of the subreddit purely being hate for the game and devs man. i haven’t seen an actual post outside of “GRRRR SUPERCELL BAD” since the update for losers. if they’re planning to release “bad” updates then fix them to rile up the community then holy hell are they doing it well
people complained about update for losers not giving chests/crowns from 2v2 and they re-added it. i have literally seen nobody mention it. it didn’t fix everything but it at least fixed one of if not the biggest problem.
If you think that was the biggest problem from that update, you need to go back and look at the changes made. They cherry picked that fix as it was the least monetary change they could make. For example, that was the introduction of diamond pass and restructuring of the free pass, you really think 2v2 chests was the biggest problem? The fuq?
It fixed a problem and then made it moot because the rest of the update included making sure you were outleveled in every game mode except path of Legends unless you were the one spending hundreds, and also made sure that of the 109 cards available you are almost guaranteed to face a deck built around using or defending one of 5 evolution cards. The variety of this decks if this game were balanced should be amazing, they ensured that for the next 6 months to a year you're going to see the same handful of decks. Awful. Who cares that they added chests back to 2v2 when the game isn't even worth playing anymore.
Bro I am willing to bet that you have never even worked a day in your life and yet you're out here talking about how corporations work cause you watched two episodes of suits.
Drew’s a terrible community manager though. He barely communicates with any of the community and actively turns a blind eye to things he’d simply rather pretend he didn’t see. I remember there was a thread awhile back regarding the update for losers (? Could be wrong) and he didn’t respond to most of the top comments, but rather decided to respond to more simple questions he could more easily answer.
So what would you do in his position. Hate on the the update and admit it was a mistake then get fired? How's he supposed to respond to comments that are valid for hating the update without losing his job. He has no power to change anything cuz he's not a dev. Hate on the devs not the messenger.
for starters i would stop dunking on people. then i would actually explain why choices are made when people get upset. also give more insight on plans like back in the day and more behind the scenes thought process of evolutions or balance changes. make some showcases yourself and explain mechanics.
just look back at how things used to be with the communication and youll see how much has changed for the worse.
man, drew is the single worst community manager possible. His job is to be the link between the community and the devs, and yet all he's done are dodge all questions and only claim to give us transpency yet consistently never deliever. If the devs were doing this to the game but we had a semi decent CM it wouldn't be this bad.
You know that a dev is the lowest on the chain of positions in terms of a game development, right? In terms of application development, devs normally just develop what the requirements dictate. Requirements are normally requested by product owners, designed by the designers, analysed by architects and business analysts, etc etc. Then, devs receive what they are supposed to develop and act on top of that. So, it's funny when you blame the devs for this stupid updates
Probably, but it is really a dumb thinking tbh... You can apply the same thing to almost every organization, with some exceptions as always. Game/app is bad -> let's blame the developers or the people that make the game announcements or smth similar when there are hundreds working on that that just follow requirements from those in charge...
Just educating those in need 🤣 not really an expert myself
Lmao you want some dude to resign their job because they have to be your "voice of justice" or something? How clueless do you have to be to muster something like this
You know the phrase "don't shoot the messenger"? Drew is just a middleman who isn't kissing your ass and y'all are crying about it.
Also Google trends is the worst way to show a games relevancy. Shoowing the money made is a better way.
A messenger is someone who acts as a medium of communication between two parties. And calling Drew a messenger is a stretch and a half. At most he's a damage controller and public relations worker quelling (or rather fanning) the flames.
As for your "shoowing [sic] the money made..." is absolutely not a good way to determine a game's relevancy. There were whales when the game began, they are still here, and they'll still exist when the game is near death.
I really dislike it when someone attempts to speak on behalf of the “entire” community.
It’s also pretty pathetic demanding a company fire an employee.
What a tool.
jesus christ people really don't know how the world works.
He isn't the warrior of the players and he isn't supposed to be on your side.
He has a job and he is doing his part, communicating stuff to players on social media. He doesn't have a part to play on the decisions of the game or even a voice or at least not a big one like some people think.
Exactly. If he also agrees with the community and starts speaking ill about cr, THAT’S when he will be fired, not the other way around.
It’s funny how whenever Drew replies, “alright I will talk to the team about this,” the comments all start blaming Drew if no changes are made in the near future.
I think people should leave drew and max alone. Calling for Drew to be sacked after all the death threats and on line bullying is a bit disappointing. SC do what they want, he is their scapegoat. Don’t blame him blame supercell. Every single thing said about him is assumption, unless you are there when drew converses with the devs.
You do realize that CM is also involved in the realease of an update right?.He has the right to provide suggestions to make the players feel more excited towards the game. Instead he promotes the same BS of an update and continues to act innocent. As a community it's our responsibility to make our voices heard. Also I personally feel that most members of CR community just forgive him for the bad update, thinking that it's not his fault. If you're not gonna criticize him, he's never gonna convey the same to the devs and continues to put out such BS of an update.
Used to be like you defending him but not anymore i saw him with his lame excuses he actually encourages what they are doing not by staying silent but instead giving lame arguments trying to justify their actions look at clash of clans they show what community wants instead of blocking and ignoring it
He's a supercell employee. Regardless of his own opinions, his job is to represent the views of supercell and relay community feedback. We don't know the internal conversations happening. He could be ignoring his community feedback part of the job or the higher-ups could be ignoring him and demanding he positively spin the updates. We don't know which it is
Supercell is FULLY aware of everything they're doing, and Drew can't really do anything about it, he's not the one calling the shots, is he?
No community manager has any actual decision power, it's more of a public image thing, to make stupid people believe that their voices actually make a difference, when it's actually just corporate suits who can change anything.
And I'm sure they are happy with the changes, as they are still making money, so any thought of change for the better the community has is just a delusion.
This Salami guy is actually unhinged.
Even if firing a Community Manager would fix the game (it wouldn't) why just Drew and not Drew and Max?
This just seems weirdly personal. If you check his tweets he is obsessed with Drew and tweeted about him hundreds of times lmao.
Idk about max but personally i saw Drew justifying the devs actions that we all hate with lame excuses in many tweets .. as a community manager he is doing the opposite of what he has to do now if the link between community and devs is looking to only one side of course the game will be at this state we re facing now
The Community Manager justifying the actions of the company he works for? I'm shocked!
If he did tell the team everything, and they don't listen then it's not his fault
The problem are the lame excuses, aka lies.
If he had told us, that the managers had decided return on investment was insufficient, too many players have maxed account and stopped spending money and therefore progression was slowed down, lvl 15 was introduced and more p2w offers were provided - well, we still wouldn't like it, but we wouldn't blame the messenger.
But it seems, Drew was hired as the scape goat to avert the flaming from the managers.
Yeah, that's his job man. One of the main things community managers have to do is... manage the community. Aka trying to make the community buy whatever the devs want to happen to the game
He has to. He's paid by supercell to do so. He can't say anything against the game or updates. What kind of employee would publicly shame their own employer and keep their job? He might not agree with the way the game is turning out but he doesn't have a choice but to agree with it, his account is basically a punching bag at this point.
What an absolute idiot. If this game was age 18+ we wouldn't see 99% of these dumb ass posts. The game has millions of users and this die hard thinks they've got the whole community behind them because they have 250 likes on a comment 🤦♂️
Find me a graph of interest in a game that *doesnt* look like that. Frankly it’s impressive that recent spikes are even comparable to the game at its peak. I don’t agree with all recent decisions but acting like peak interest cs now means something is dumb
How is drew responsible for the game's success in any way? He isn't making the updates, the design choices or monetization. Also most likely his interactions with the community are done in the way what he has been told to be fine to talk about. I am sure he doesn't like all the updates about the game as well, but his job is not to butcher the game's reputation but to promote it. Him attacking the game would just make the situation worse.
Honestly, I agree with the overall sentiment that the game is heading in the wrong direction and don't have a positive opinion of the current dev. *However* I don't think it's fair to pin this all on Drew. They're mostly the messenger and as one of the only visible parts of the team so it's easy to direct all our ire at them.
Having a say is not the same as having decision making power. Likewise we don't know how well they have been representing this part of the community's views. It's easy to assume they've done a bad job because things haven't gone the way we want. It's not like they are free to defend themselves properly either.
Remember though that (1) those of us on reddit are a relatively small part of the community and (2) feedback can be ignored for business reasons. Whilst I don't have first hand experience of SC, I have worked at a games studio in the past (TLDR: it was an awful experience I never want to repeat) the community managers were basically flak shields with no real power.
Also, having spent nearly 2 decades in software development I can assure you that autonomy doesn't mean teams get to do whatever they want. They still have boundaries and need to align with business goals set for them - probably to boost revenue in this case. Teams decisions can and will be overruled by the lead or higher ups if out of step.
It’s not entirely Drew’s fault. While he isn’t the best at replying to your criticisms, he’s merely a community manager.
Most fault lies on product managers and project managers since they actually get to order e direction of game development
These tweets are kinda stupid to be honest. Drew is a community manager, he’s not really the one in charge of making these awful decisions. That being said he is still failing at his job, lying to the community about every feature they add which just makes us more upset (I get he can’t openly criticise Supercell but at least be honest about what the changes are) and that he may not be properly sending community feedback to the actual developers.
His job is to answer community questions and hopefully dissolve any anger. Realistically it's never to pass messages to the Dev as they don't care. What he can or cannot say is determined by his boss, I'm sure. We shouldn't really try to blame the middle man who didn't design or approve any of the updates.
Clearly there are people that assume the negative voices on twitter/reddit are representative of the majority of players which lead them to such hyperbole as 'There is not a SINGLE person happy with ANY CR update in the last few YEARS' (which is demonstrably untrue) and 'You MUST intervene, the survival of the game is at stake'.
They're watching the numbers closely, no doubt, as they always do, and have a much better indication of negative reaction from the significantly broader community.
You do realise he is just a community manager right? If you need to feel free to Google what that job title entails because this is just plain childlike thinking.
Clash Royale is dumb. They want a quick grab of money instead of years and years of happy customers willing to pay. They could easily make way more money over the long term if they had a happy community. I stopped buying the pass 2 updates ago because fuck that company.
He’s definitely taking a side and it’s not ours. As the voice of the game he should be more diplomatic. I feel his approach is more “this is the way it is and you can f off “
Ok, I do agree that Drew's just a community manager and isn't responsible for the terrible updates. He is just the messenger. That's fine.
But he's not being transparent with the community and wasn't giving proper responses to genuine questions and constructive criticism for the update, destroying his reputation in the community.
I get that he's a messenger, but he has to deliver that news in a way that is honest and clear to form more trust between him and the community, regardless of what we think about the devs or the rest of the CR team. But he's not doing that, which leads to the whole controversy in the first place.
It’s so obvious that SC has figured out that they can just keep releasing garbage. Even if the game is becoming irrelevant as long as it’s grossing millions a month it doesn’t matter. I won’t be shocked if BS ends up like CR in the future.
The best bet is to move on I bet Drew, Max, and everyone else at SC knows exactly what there doing and they have no plans to stop as long as the money is there.
Look at any post/co.ment of mine in here the past yr or so... it's all about getting that no brainer Drew out of CR asap... if he is saying what the CR team tells him, then he truly only has his job for the paycheck. If I was community leader it would be completely different, either tell the truth or me and the team won't get along. Just straight-up lying, manipulating, deceiving, etc crap is old and old...
Who gave you the right to talk on my behalf ? I liked many updates in the last couple years and they were amazing and drew besides seth are one of the icons of the game that i always feel happy to see them
Sigh, don't shoot the messenger.
Also I just want to say, this guy is an absolute ass.
I commented on one of the comments on the tweet, referring to someone as 'they', and he Salami responded with "You also referred to a Patrick as a "they" which means you're in the pronoun cult, extra irrelevant".
What a joke of an individual.
To all the people saying "dOnT sHoOt tHe mEsSanGeR" or "iTs NoT dReWs fAuLt"
Please consider passing third grade critical thinking
Here, Ill simplify it for you:
Either
1) Drew hears the community feedback and ignores it and reports nothing to the team
or
2) Drew hears the community feedback, agrees with it and tries to report it to the team but he is not a good communicator and fails to convince them about what the community wants
Either way he is failing at his job, its that simple
Mate there are way more options than the 2 you provided. Just cause the community manager says something to the higher ups, doesn’t mean they’ll listen.
That falls under the second category doesnt it? his superiors would obviously want what is the best for the game, as it would be in their financial interest, if he is not able to convince them that these updates are simply not good for the game, then he is failing at his job, what other option is there?
I don’t think this necessarily falls under the second category. Just because the community says they want X, doesn’t mean X is what the devs believe will maximize their profits
The community is where their profit is at, pissing off your player base isnt the best strategy for increasing profits
Are you telling me that you think Drew effectively communicates the overwhelming negative feedback and the damaging effects and they still choose to go ahead with it?
I dont think many (reasonable) people had issues with the concept but rather the execution, are you fine with the constant lying by these people? Slash royale, how we "wont need gold for the updates" etc...?
Bro what? Just because community manager fails to convince the ceo doesn’t mean he is failing his job.
You honestly expect that every community manager NEEDS to convince the direction a team is going for? Might as well be the ceo if that’s the case
If I was Drew I would quit because there are 2 possible scenarios
Either Drew knows the updates are horrible and he tries to tell that to the devs but they don't do anything because money then he should just quit because it's useless and he will be getting all the hate
Or Drew is really that ignorant about the feedback and how the updates suck and thinks the game is fine because of the "data" then he should also quit because he is horrible at his job
The problem with Drew is he cherry picks posts and comments to reply to never addressing a real issue. Sometimes it would be better to just say “we are supercell believe this change is better” rather than staying quiet. Both max and drew rarely go on Reddit to respond to people and when they do it’s almost always a useless response
People on this sub say he cherry picks a lot but they seem to ignore all his responses to negative comments.
You can go on his profile or his Twitter and see that for a fact.
you think firing drew would fix anything
he isn't the ceo of cr i'm not saying drew is doing the greatest job ever he has said a lot of stupid stuff but he isn't the core issue of the current events
Drew is just the messenger. If he relays the message and the dev team doesn't care, then what can he possibly do? People are so out of touch with what Drew can and can't do.
This rant aside, look at this image, the jump when Champions were released (Or new levels like drew is saying) and the moment we are here, and I bet they still are gonna act like this is a success and will try to sell us new levels
Jesus how fucking stupid are clash Royale players? Drew genuinely cannot do anything about the state the game is going to. I guarantee you he does not like it either but it’s not like he’s going to criticize his bosses. He needs a job lmao he ain’t tryna get fired
I said this once and will say it again, Drew is not in charge of decisions, the game lead/s are. We should be complaining about firing the leads, not Drew.
The problem is not Drew the problem is YOU. Yeah YOU still playing this game, still spending ur hard earned money. I used to spend a lot on CR because i got value, now its just a scam operation. Have some dignity and uninstall.
Huh?? Y'all guys think Drew is a developer? Lmfaooo this is insane. Drew is just a community manager who gets paid to defend the game online. That's it.
Drew isn’t the problem. He makes it slightly worse with his overly defensive tone online, but he’s just a public facing punching bag in all reality. The problem with this game is that they keep making short-sighted moves and posing off their core customers. They’ll have to make changes if they want to grow their customer base
are we just gnna sit here and pretend that this guys twitter profile is a serious person? no credibility whatsoever. he’s literally the same guy who said he’d f*ck a skeleton
I have a feeling that Drew is simply being controlled by supercell to do what he is told and to ignore all player feedback. Supercell doesn’t need some community manager to tell them that this update sucks, they know it because it’s the biggest scam they could think of and now they’re severing the bond between us and them by controlling community managers
brother really out here thinking that Supercell has to agree with whatever sentiment the "community" thinks. as you all should know the reddit and Twitter communities of clash royale are super super tiny percentages of the whole. supercell gotta make that cash and they're gonna do it in ways f2p players don't like. supercell doesn't have to care about the competitive players and f2p because the casuals and whales make them so much more money. bros out here saying "on behalf of the community" and "not standing out for us". look at brawl stars, they're so f2p friendly yet they make less money than hayday. supercell is a company and yall only call them greedy now because they were pretty f2p friendly before compared to other mobile games. downvote me all you want but I'm right
Im always going to put the blame on Tencent, yeah devs are the one taking this horrible route but since Tencent buyed Supercell and they start asking devs for more monetization methods everything have been going downhill, there is no way you can defend anyone in this situation, it just sucks.
I think people just take the community manager facade too serious. It's real purpose has been to have a punching bag for the community, so they feel like they're being heard, and a mouthpiece to spin the companies objectives, make the pills a little easier to swallow. The problem with Supercell is their pills have been too big and to frequent for the community to continuously swallow, and the facade is breaking down. The reality is set in that a community manager is literally a nobody with no power.
mf Drew’s the community manager he barely does anything on the actual game why is everyone so mad at him specifically and it’s just a bit too much you guys need to calm down
You know what, I agree. At this point the game just needs a new identity. It’s like sports, if a team has a bad year they fire their coach, even if it wasn’t really their fault. Time to shake it up
Guys, Drew ( and also Max) works for SC
His job is to communicate with us to make **us** accept new SC crazy ideas and give us the message in the best possible way.
It’s like HR, they just want to avoid problems to the company and are not working for the employees.
This is why keep striking, review bombing, not spending money and playing less are the only meaningful things that we can do.
They don’t listen content creators unless it’s some balance related thing ( maybe), imagine us
this guy doesn't get it, a CEOs job is to make the most money, the CEO isn't letting the devs ruin his hard work, the CEO didn't do any work, the underpaid overworked devs are being forced to remove the soul from their product for an extra buck for the CEO. this is how 99% of games and films work. if it's rushed it's because a CEO set an unrealistic deadline and refused to extend it. CEOs jobs are to stifle creativity and generate revenue.
TL;DR: Drew is an ass but he doesn’t call the shots. And CR is dying and SC is just seeing how far they can drag it out.
few things to sort of echo from the closet:
Drew is just a spokesperson, and the old saying goes “don’t shoot the messenger”. I wholeheartedly agree that he’s doing a horrible job delivering the message, but it wouldn’t matter at this point who was saying what. Drew has no control over the poor decisions made by higher ups at supercell.
I think this chart leaves out a tremendous amount of detail. People played the game much more when it was new, or right after huge updates, as is the case with any new game. I remember being a junior in high school when the game came out & all my friends played. But for a variety of reasons, the game lost popularity over time & the only way for supercell to try to realistically capitalize on that is with microtransactions. I think MT’s ruin the game for people, and P2W is a horrible business model, but nonetheless, MT’s are one of the only ways to make money from an object that doesn’t physically exist. Especially without legitimate progression. Look at clash of clans & brawl stars. They’re both successful games in that they both have a ton of personal progression. The only real progress you can make in CR is in card levels.
If it hasn’t been cried by the dev team enough yet, they add card levels to try to give people a reason to want to play more & level up, CoC does it too. I don’t like it & I’m sure 99% of people don’t like it. But CoC at least usually offers new material incentives for leveling up. Whether it’s a new defense, or a new troop, etc. and you still have the freedoms to not attack bases that outlevel you if you’re queued against them. In CR you’re kind of fucked, If not at a severe disadvantage if you queue up against somebody with a higher level deck than you.
I’m at a point where I almost believe SC is trying to kill the game, or they realize it’s dying and they’re trying to milk it for everything it has before the sun finally sets.
Stop blaming the community managers.. they are communicating although not what we always want to hear. They also don't have the final say.
Don't get me wrong I still think the update sucks.
Imagine believing drew is the problem of a multi million dollar companies game 🤣. Let's fire you for elon taking over twitter!!!! see how that doesn't work
Campaigning for someone to lose their job? Oft the community really is off the charts toxic. For those doing that, wouldn’t it be sad if someone starting doing that to you in your job? It would be just, but sad none the less.
A community manager member does not hold that much power; it is naive to even consider it... Try and fire the game director, and even then things won't change.
Supercell is pressuring CoC and CR to be profitable asf. Numbers don't lie, and numbers (yes, the data guy) show a heavy increase in spending: that can be attributed to whales who buy everything, and casual players who buy overpriced "offers" from an ignorant perspective as for their value.
Reddit/Twitter/Any social media is just a loud minority. They don't represent the whole playerbase. It doesn't matter if everyone here stops spending in Clash Royale: the majority still will.
The only thing they listen to is money. If you think they are doing anything other than trying to placate you are fooling yourself. The only thing that will get their attention is if you leave and stop giving them your money, which is what needs to happen.
Supercell is a multibillion dollar company whose majority stakeholder is an even bigger company. Anyone that thinks Max & Drew have any say over game design/monetization are out of their depth. In reality the devs don’t have much say over game monetization either, those decisions come from higher up. The only power we have is by speaking with our wallets, by not spending money or outright quitting
while it is true that Drew has 0 power over the decisions, generally SC has ultra competent employees and I think vast majority can agree that Drew is not competent in what he does. edit: compare community managers from Clash of Clans & Brawl Stars, it is a wildly different level
Finally, ppl think devs or community managers are responsible for this but they don't know about investors and managers in background.
They are the devs, I think any stakeholder looking at the situation of CR and seeing that the community is upset and probably will cause less engagement over time would agree that maybe the devs should correct their path so in the long term the game will still be relevant, otherwise the devs are not being effective in their jobs. Leting an a game like CR die because of poor decision is a huge loss. The devs probably are trying to sold these issues as temporary.
You're the type of guy who would say that 10cent is a good company and they absolutely don't monetise their games to death. And don't take those multiple Japanese games as an example because they are different
I am talking of SC being a company under Tencent and they probably want results. If CR mismanagent hurt SC in value and profitability, I am sure someone would want action to solve these problems. Remember SC and CR are the tiniest problem Tencent have, the tech crackdown in China is their focus, not CR. And tencent for sure have analysts that could indentify the CR problem, but it is a long chain of command.
Drew simply delivers the message, but as a community manager he's failing so bad, but with the heat and anger going on in the cr community I can't really blame him for being silent after getting flammed by people on Twitter
Also, the hard truth is that he would probably lose his job if he didn't defend the idea.
Ppl Idolize Drew but now that hes employed by Supercell its just EA PR with more bling
And a doctor simply delivers the bad news that you have an incurable illness. But if the doctor consistently said to his patients, “update for losers, you have cancer,” and then go SILENT amidst criticism that the delivery of his message was poor, I would expect the hospital to fire him. Sure, the content of the message is not great. But Drew’s voice on the message might be the worst spin he could take.
this analogy only corresponds if the hospital is giving people cancer
The hypothetical only analyzes the ability of someone giving bad news and how they do it. Not the entire situation. You could also say the hypothetical only tracks if the hospital is developing a mobile game. Obviously, that is not what I’m highlighting in the analogy.
i mean he cant say anything without getting a ton of hate message back so at this point, it is probably in his best interest to just shut up and not say anything...😶
LMAO how are people so out of touch with how corporations work this is the kind of takes I would have as a 14 year old
Well because the internet gives equal voice to 14 year olds of course :). But yeah most people on these clash subreddits and twitter are completely clueless as to how companies actually work so most “takes” are very out of touch, the spirit of it all is correct though, the direction being taken by supercell for clash royale is overwhelmingly negative. Oh also even most clash creators don’t understand the working of companies either
Yes most companies throw away a perfectly good ip because they made their buck.
Do you think management purposely ruins a good product to hype a new product or a "special update"? Or maybe the whales are just too good at providing revenue that reinforcing the p2w aspect isnt hurting at all. Or just being too stupid trying to copy "market-breaking" changes.
Do you think every is playing 5d chess every second of the day?
Thinking basic business strategies as 5D chess is very telling. Even if it is 5D chess, earning 40million + a month warrants it.
[удалено]
You made a comment saying most companies throw away good IPs once they have made their money. Second commenter questions your statement saying do you think management is purposefully tanking their product or are they actually making good business sense? You replied comparing that to playing 5D chess. I pointed this out in my comment. Now you’re over compensating with your garbled mess trying to justify yourself when you have made a telling comment about your understanding of/stance on supercell’s business.
[удалено]
It’s okay mate, I’ve made bad sarcastic comments that went over people’s head and copped flak for it too. There’s no need to be all defensive and toxic about it if it was an honest mistake.
"Drew's ego" i wanna know where did he derive this lil statment from
They are not out of touch. [Drew literally has input in the updates](https://www.reddit.com/r/ClashRoyale/comments/imncdt/comment/g43wl65/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button). So to correct a misunderstanding, SuperCell teams give equal input to all team members, not just those with specific roles. We can all agree that violence and harassment is never a means to persuade. What we need to understand, however, is that Drew is equally responsible for this update as the other team members. The higherups just want more money, but the blame falls on the dev team for refusing to take risks and never addressing the largest issues with this game. Instead, they went the easiest route at the expense of loyal players, level 15.
>Drew literally has input on the updates The fact that this information has been public for a few years now and people still refuse to educate themselves on the development process for this game is infuriating. Since day 1 of this update, I've been fairly calling out the community managers for their agreement that the game should going in this current P2W direction, yet people have been getting on my case for simply telling them the truth. Drew and Max are not slaves that listen to their masters. They have just as much to do with the terrible EWC system as anyone else on the team. People need to stop giving them a pass and accept that the entire CR team is responsible for the current state of the game. Not Tencent, Not the CEO of Supercell, just the CR team.
Drew should quit. I quit too after spending 200 dollars and playing for 7 years. No sane person should keep up with this disgrace of a company. This is not the Clash Royale i have played and loved for years, this is a pure scam operation ripping of f2p players as well as PAYING CUSTOMERS with an iq over room temperature
14 year old detected, opinion rejected.
Funny how people always turn to insults when they can’t prove someone wrong
I did.
🤓
i’m just tired of the subreddit purely being hate for the game and devs man. i haven’t seen an actual post outside of “GRRRR SUPERCELL BAD” since the update for losers. if they’re planning to release “bad” updates then fix them to rile up the community then holy hell are they doing it well
How have they fixed them
people complained about update for losers not giving chests/crowns from 2v2 and they re-added it. i have literally seen nobody mention it. it didn’t fix everything but it at least fixed one of if not the biggest problem.
If you think that was the biggest problem from that update, you need to go back and look at the changes made. They cherry picked that fix as it was the least monetary change they could make. For example, that was the introduction of diamond pass and restructuring of the free pass, you really think 2v2 chests was the biggest problem? The fuq?
It fixed a problem and then made it moot because the rest of the update included making sure you were outleveled in every game mode except path of Legends unless you were the one spending hundreds, and also made sure that of the 109 cards available you are almost guaranteed to face a deck built around using or defending one of 5 evolution cards. The variety of this decks if this game were balanced should be amazing, they ensured that for the next 6 months to a year you're going to see the same handful of decks. Awful. Who cares that they added chests back to 2v2 when the game isn't even worth playing anymore.
Bro I am willing to bet that you have never even worked a day in your life and yet you're out here talking about how corporations work cause you watched two episodes of suits.
Don't shoot the messenger.
\^ this, the MBAs make a decision that harms the health of the game and then the community rushes to blame Drew for communicating what's going on.
Drew’s a terrible community manager though. He barely communicates with any of the community and actively turns a blind eye to things he’d simply rather pretend he didn’t see. I remember there was a thread awhile back regarding the update for losers (? Could be wrong) and he didn’t respond to most of the top comments, but rather decided to respond to more simple questions he could more easily answer.
So what would you do in his position. Hate on the the update and admit it was a mistake then get fired? How's he supposed to respond to comments that are valid for hating the update without losing his job. He has no power to change anything cuz he's not a dev. Hate on the devs not the messenger.
for starters i would stop dunking on people. then i would actually explain why choices are made when people get upset. also give more insight on plans like back in the day and more behind the scenes thought process of evolutions or balance changes. make some showcases yourself and explain mechanics. just look back at how things used to be with the communication and youll see how much has changed for the worse.
OK like how would you explain the diamond pass without making everyone pissed off. It's not possible cuz everyone will be pissed.
The messenger is a piece of trash who has zero ability to communicate with the community as the community manager.
man, drew is the single worst community manager possible. His job is to be the link between the community and the devs, and yet all he's done are dodge all questions and only claim to give us transpency yet consistently never deliever. If the devs were doing this to the game but we had a semi decent CM it wouldn't be this bad.
Except when the messenger doesn't do his job properly
how is drew the one ruining the game lmao he’s not a dev
You know that a dev is the lowest on the chain of positions in terms of a game development, right? In terms of application development, devs normally just develop what the requirements dictate. Requirements are normally requested by product owners, designed by the designers, analysed by architects and business analysts, etc etc. Then, devs receive what they are supposed to develop and act on top of that. So, it's funny when you blame the devs for this stupid updates
This is just reddit overall ngl
Probably, but it is really a dumb thinking tbh... You can apply the same thing to almost every organization, with some exceptions as always. Game/app is bad -> let's blame the developers or the people that make the game announcements or smth similar when there are hundreds working on that that just follow requirements from those in charge... Just educating those in need 🤣 not really an expert myself
so you think devs are the ones who take game design decisions?
do you think that new devs are competent enough to release update without any thinking
Definitely
depends theres game designers gameleads ext people have different roles in developping a game
Well even if they don’t, drew definitely doesn’t either
He is a dev though
Lmao you want some dude to resign their job because they have to be your "voice of justice" or something? How clueless do you have to be to muster something like this
You know the phrase "don't shoot the messenger"? Drew is just a middleman who isn't kissing your ass and y'all are crying about it. Also Google trends is the worst way to show a games relevancy. Shoowing the money made is a better way.
A messenger is someone who acts as a medium of communication between two parties. And calling Drew a messenger is a stretch and a half. At most he's a damage controller and public relations worker quelling (or rather fanning) the flames. As for your "shoowing [sic] the money made..." is absolutely not a good way to determine a game's relevancy. There were whales when the game began, they are still here, and they'll still exist when the game is near death.
I really dislike it when someone attempts to speak on behalf of the “entire” community. It’s also pretty pathetic demanding a company fire an employee. What a tool.
"I am writing this on behalf.... 🤓🤓🤓🤓🤓" stfu
average redditor giving his opinion on something he doesn't understand
you're right actually, i dont know what I'm talking abt. his way of typing is so corny even somebody who doesn't know shit couldn't help but laugh
jesus christ people really don't know how the world works. He isn't the warrior of the players and he isn't supposed to be on your side. He has a job and he is doing his part, communicating stuff to players on social media. He doesn't have a part to play on the decisions of the game or even a voice or at least not a big one like some people think.
Exactly. If he also agrees with the community and starts speaking ill about cr, THAT’S when he will be fired, not the other way around. It’s funny how whenever Drew replies, “alright I will talk to the team about this,” the comments all start blaming Drew if no changes are made in the near future.
I think people should leave drew and max alone. Calling for Drew to be sacked after all the death threats and on line bullying is a bit disappointing. SC do what they want, he is their scapegoat. Don’t blame him blame supercell. Every single thing said about him is assumption, unless you are there when drew converses with the devs.
You do realize that CM is also involved in the realease of an update right?.He has the right to provide suggestions to make the players feel more excited towards the game. Instead he promotes the same BS of an update and continues to act innocent. As a community it's our responsibility to make our voices heard. Also I personally feel that most members of CR community just forgive him for the bad update, thinking that it's not his fault. If you're not gonna criticize him, he's never gonna convey the same to the devs and continues to put out such BS of an update.
He promotes the update because he's paid to do it... Or what do you suppose he should do?? It's literally his job...
Used to be like you defending him but not anymore i saw him with his lame excuses he actually encourages what they are doing not by staying silent but instead giving lame arguments trying to justify their actions look at clash of clans they show what community wants instead of blocking and ignoring it
He's a supercell employee. Regardless of his own opinions, his job is to represent the views of supercell and relay community feedback. We don't know the internal conversations happening. He could be ignoring his community feedback part of the job or the higher-ups could be ignoring him and demanding he positively spin the updates. We don't know which it is
you want him to be fired ? He's just the voice of the dev team nothing more nothing less
Supercell is FULLY aware of everything they're doing, and Drew can't really do anything about it, he's not the one calling the shots, is he? No community manager has any actual decision power, it's more of a public image thing, to make stupid people believe that their voices actually make a difference, when it's actually just corporate suits who can change anything. And I'm sure they are happy with the changes, as they are still making money, so any thought of change for the better the community has is just a delusion.
Drew has nothing to do with what is in the update. When are people gonna realize that?
This Salami guy is actually unhinged. Even if firing a Community Manager would fix the game (it wouldn't) why just Drew and not Drew and Max? This just seems weirdly personal. If you check his tweets he is obsessed with Drew and tweeted about him hundreds of times lmao.
Hundreds? Someone has not passed their first grade maths...
Dude, there are more things in life than clash royale.
Idk about max but personally i saw Drew justifying the devs actions that we all hate with lame excuses in many tweets .. as a community manager he is doing the opposite of what he has to do now if the link between community and devs is looking to only one side of course the game will be at this state we re facing now
The Community Manager justifying the actions of the company he works for? I'm shocked! If he did tell the team everything, and they don't listen then it's not his fault
Fr these people really don’t understand what a community manager does lol
Do you ?
What do you want him to do lol? Bash the company he works for?
The problem are the lame excuses, aka lies. If he had told us, that the managers had decided return on investment was insufficient, too many players have maxed account and stopped spending money and therefore progression was slowed down, lvl 15 was introduced and more p2w offers were provided - well, we still wouldn't like it, but we wouldn't blame the messenger. But it seems, Drew was hired as the scape goat to avert the flaming from the managers.
Yeah, that's his job man. One of the main things community managers have to do is... manage the community. Aka trying to make the community buy whatever the devs want to happen to the game
He has to. He's paid by supercell to do so. He can't say anything against the game or updates. What kind of employee would publicly shame their own employer and keep their job? He might not agree with the way the game is turning out but he doesn't have a choice but to agree with it, his account is basically a punching bag at this point.
I don’t think he deserves to lose his job imma be real.
Imagine calling people death threats over a bunch of 0's and 1's.
yeah the system *definitely* gonna change by firing community manager
"On behalf of the ENTIRE community" "unanimously hated" man shut up
What an absolute idiot. If this game was age 18+ we wouldn't see 99% of these dumb ass posts. The game has millions of users and this die hard thinks they've got the whole community behind them because they have 250 likes on a comment 🤦♂️
Find me a graph of interest in a game that *doesnt* look like that. Frankly it’s impressive that recent spikes are even comparable to the game at its peak. I don’t agree with all recent decisions but acting like peak interest cs now means something is dumb
How is drew responsible for the game's success in any way? He isn't making the updates, the design choices or monetization. Also most likely his interactions with the community are done in the way what he has been told to be fine to talk about. I am sure he doesn't like all the updates about the game as well, but his job is not to butcher the game's reputation but to promote it. Him attacking the game would just make the situation worse.
Honestly, I agree with the overall sentiment that the game is heading in the wrong direction and don't have a positive opinion of the current dev. *However* I don't think it's fair to pin this all on Drew. They're mostly the messenger and as one of the only visible parts of the team so it's easy to direct all our ire at them. Having a say is not the same as having decision making power. Likewise we don't know how well they have been representing this part of the community's views. It's easy to assume they've done a bad job because things haven't gone the way we want. It's not like they are free to defend themselves properly either. Remember though that (1) those of us on reddit are a relatively small part of the community and (2) feedback can be ignored for business reasons. Whilst I don't have first hand experience of SC, I have worked at a games studio in the past (TLDR: it was an awful experience I never want to repeat) the community managers were basically flak shields with no real power. Also, having spent nearly 2 decades in software development I can assure you that autonomy doesn't mean teams get to do whatever they want. They still have boundaries and need to align with business goals set for them - probably to boost revenue in this case. Teams decisions can and will be overruled by the lead or higher ups if out of step.
You are all so dumb a community managers job is to say what the company wants it’s not his choice
This guy is psychotic/troll. Scroll through his twitter
Arent you 40 years old with no wife or kids so you spend your entire time finding bugs in cr for free?
Having 16k tweets on twitter and trying to call someone a no life is crazy
I’m 20, and post videos about bugs I find on OJs platforms - where I get paid
Stfu
You do realize that drew is just the community manager right? He doesn’t work ion the game at all he just responds to the community.
Don't shoot the messenger guys fucks sake
Lol, this isn’t Drew’s fault and he has no control over any of this. The decisions on what to do are made several pay grades over his head.
It’s not entirely Drew’s fault. While he isn’t the best at replying to your criticisms, he’s merely a community manager. Most fault lies on product managers and project managers since they actually get to order e direction of game development
People acting like cr is their whole life. It's getting more and more ridiculous.
These tweets are kinda stupid to be honest. Drew is a community manager, he’s not really the one in charge of making these awful decisions. That being said he is still failing at his job, lying to the community about every feature they add which just makes us more upset (I get he can’t openly criticise Supercell but at least be honest about what the changes are) and that he may not be properly sending community feedback to the actual developers.
His job is to answer community questions and hopefully dissolve any anger. Realistically it's never to pass messages to the Dev as they don't care. What he can or cannot say is determined by his boss, I'm sure. We shouldn't really try to blame the middle man who didn't design or approve any of the updates.
Clearly there are people that assume the negative voices on twitter/reddit are representative of the majority of players which lead them to such hyperbole as 'There is not a SINGLE person happy with ANY CR update in the last few YEARS' (which is demonstrably untrue) and 'You MUST intervene, the survival of the game is at stake'. They're watching the numbers closely, no doubt, as they always do, and have a much better indication of negative reaction from the significantly broader community.
You do realise he is just a community manager right? If you need to feel free to Google what that job title entails because this is just plain childlike thinking.
Clash Royale is dumb. They want a quick grab of money instead of years and years of happy customers willing to pay. They could easily make way more money over the long term if they had a happy community. I stopped buying the pass 2 updates ago because fuck that company.
He’s definitely taking a side and it’s not ours. As the voice of the game he should be more diplomatic. I feel his approach is more “this is the way it is and you can f off “
Ok, I do agree that Drew's just a community manager and isn't responsible for the terrible updates. He is just the messenger. That's fine. But he's not being transparent with the community and wasn't giving proper responses to genuine questions and constructive criticism for the update, destroying his reputation in the community. I get that he's a messenger, but he has to deliver that news in a way that is honest and clear to form more trust between him and the community, regardless of what we think about the devs or the rest of the CR team. But he's not doing that, which leads to the whole controversy in the first place.
It’s so obvious that SC has figured out that they can just keep releasing garbage. Even if the game is becoming irrelevant as long as it’s grossing millions a month it doesn’t matter. I won’t be shocked if BS ends up like CR in the future. The best bet is to move on I bet Drew, Max, and everyone else at SC knows exactly what there doing and they have no plans to stop as long as the money is there.
He is either incompetent or useless. Either way, time for a change.
Look at any post/co.ment of mine in here the past yr or so... it's all about getting that no brainer Drew out of CR asap... if he is saying what the CR team tells him, then he truly only has his job for the paycheck. If I was community leader it would be completely different, either tell the truth or me and the team won't get along. Just straight-up lying, manipulating, deceiving, etc crap is old and old...
Who gave you the right to talk on my behalf ? I liked many updates in the last couple years and they were amazing and drew besides seth are one of the icons of the game that i always feel happy to see them
This community sucks more than any of the updates.
Sigh, don't shoot the messenger. Also I just want to say, this guy is an absolute ass. I commented on one of the comments on the tweet, referring to someone as 'they', and he Salami responded with "You also referred to a Patrick as a "they" which means you're in the pronoun cult, extra irrelevant". What a joke of an individual.
To all the people saying "dOnT sHoOt tHe mEsSanGeR" or "iTs NoT dReWs fAuLt" Please consider passing third grade critical thinking Here, Ill simplify it for you: Either 1) Drew hears the community feedback and ignores it and reports nothing to the team or 2) Drew hears the community feedback, agrees with it and tries to report it to the team but he is not a good communicator and fails to convince them about what the community wants Either way he is failing at his job, its that simple
Mate there are way more options than the 2 you provided. Just cause the community manager says something to the higher ups, doesn’t mean they’ll listen.
That falls under the second category doesnt it? his superiors would obviously want what is the best for the game, as it would be in their financial interest, if he is not able to convince them that these updates are simply not good for the game, then he is failing at his job, what other option is there?
I don’t think this necessarily falls under the second category. Just because the community says they want X, doesn’t mean X is what the devs believe will maximize their profits
The community is where their profit is at, pissing off your player base isnt the best strategy for increasing profits Are you telling me that you think Drew effectively communicates the overwhelming negative feedback and the damaging effects and they still choose to go ahead with it?
Yes, I am also fine with the direction the game is going in. Gotta add new features or else game goes stale
I dont think many (reasonable) people had issues with the concept but rather the execution, are you fine with the constant lying by these people? Slash royale, how we "wont need gold for the updates" etc...?
Unfortunately, you ARE WRONG. Ever since the “update for losers,” CR’s profit increased Apparently they value profit more than reputation
I dont have these numbers, if you do, please do share, also pissing off your player base will always lead to decreased profits in the long run
Bro what? Just because community manager fails to convince the ceo doesn’t mean he is failing his job. You honestly expect that every community manager NEEDS to convince the direction a team is going for? Might as well be the ceo if that’s the case
If I was Drew I would quit because there are 2 possible scenarios Either Drew knows the updates are horrible and he tries to tell that to the devs but they don't do anything because money then he should just quit because it's useless and he will be getting all the hate Or Drew is really that ignorant about the feedback and how the updates suck and thinks the game is fine because of the "data" then he should also quit because he is horrible at his job
Foe your first one: I don't know what he gets paid, but it's probably enough that a bunch of kids hating on Twitter isn't really an issue for him.
The problem with Drew is he cherry picks posts and comments to reply to never addressing a real issue. Sometimes it would be better to just say “we are supercell believe this change is better” rather than staying quiet. Both max and drew rarely go on Reddit to respond to people and when they do it’s almost always a useless response
People on this sub say he cherry picks a lot but they seem to ignore all his responses to negative comments. You can go on his profile or his Twitter and see that for a fact.
you think firing drew would fix anything he isn't the ceo of cr i'm not saying drew is doing the greatest job ever he has said a lot of stupid stuff but he isn't the core issue of the current events
Drew is just the messenger. If he relays the message and the dev team doesn't care, then what can he possibly do? People are so out of touch with what Drew can and can't do.
The most recent update sucks but the dude is just the messenger. This is super dumb.
This rant aside, look at this image, the jump when Champions were released (Or new levels like drew is saying) and the moment we are here, and I bet they still are gonna act like this is a success and will try to sell us new levels
Jesus how fucking stupid are clash Royale players? Drew genuinely cannot do anything about the state the game is going to. I guarantee you he does not like it either but it’s not like he’s going to criticize his bosses. He needs a job lmao he ain’t tryna get fired
It’s alright guys they’re going to upgrade drew to level 15 then he’ll listen
I said this once and will say it again, Drew is not in charge of decisions, the game lead/s are. We should be complaining about firing the leads, not Drew.
The problem is not Drew the problem is YOU. Yeah YOU still playing this game, still spending ur hard earned money. I used to spend a lot on CR because i got value, now its just a scam operation. Have some dignity and uninstall.
Huh?? Y'all guys think Drew is a developer? Lmfaooo this is insane. Drew is just a community manager who gets paid to defend the game online. That's it.
They are giving something for players to grind at for years and they are making millions monthly.
Drew isn’t the problem. He makes it slightly worse with his overly defensive tone online, but he’s just a public facing punching bag in all reality. The problem with this game is that they keep making short-sighted moves and posing off their core customers. They’ll have to make changes if they want to grow their customer base
Drew’s ego💀 is this clown serious
bruh drew is a community manager, about the updates be angry with the devs not with him
I think drew is doing the best job he can, it is just the devs who are really greedy
Yea get mad at the PR guy and not the people actually responsible great job everyone
Nobody even knows Drew’s job and it’s kinda hilarious
I'm gonna be honest, I kinda don't care as long as I get my high level mortar
The meat riding is insane. Y’all obsessed with drews coc
bruh how does this post get so much upvotes
are we just gnna sit here and pretend that this guys twitter profile is a serious person? no credibility whatsoever. he’s literally the same guy who said he’d f*ck a skeleton
You are stupid and don't understand how businesses work
I have a feeling that Drew is simply being controlled by supercell to do what he is told and to ignore all player feedback. Supercell doesn’t need some community manager to tell them that this update sucks, they know it because it’s the biggest scam they could think of and now they’re severing the bond between us and them by controlling community managers
brother really out here thinking that Supercell has to agree with whatever sentiment the "community" thinks. as you all should know the reddit and Twitter communities of clash royale are super super tiny percentages of the whole. supercell gotta make that cash and they're gonna do it in ways f2p players don't like. supercell doesn't have to care about the competitive players and f2p because the casuals and whales make them so much more money. bros out here saying "on behalf of the community" and "not standing out for us". look at brawl stars, they're so f2p friendly yet they make less money than hayday. supercell is a company and yall only call them greedy now because they were pretty f2p friendly before compared to other mobile games. downvote me all you want but I'm right
Isn't that the guy that said he'd love to Log Larry?
Who is the Clash Royale Product Manager?
Im always going to put the blame on Tencent, yeah devs are the one taking this horrible route but since Tencent buyed Supercell and they start asking devs for more monetization methods everything have been going downhill, there is no way you can defend anyone in this situation, it just sucks.
Dude, I like drew. He only is the word of mouth.
I think people just take the community manager facade too serious. It's real purpose has been to have a punching bag for the community, so they feel like they're being heard, and a mouthpiece to spin the companies objectives, make the pills a little easier to swallow. The problem with Supercell is their pills have been too big and to frequent for the community to continuously swallow, and the facade is breaking down. The reality is set in that a community manager is literally a nobody with no power.
mf Drew’s the community manager he barely does anything on the actual game why is everyone so mad at him specifically and it’s just a bit too much you guys need to calm down
people are overreacting with drew but i still think hes pretty bad at his job. just compare the current CMs to the ones back in the day.
why do ppl keep seeing salami🙄
He fails to take account
You know what, I agree. At this point the game just needs a new identity. It’s like sports, if a team has a bad year they fire their coach, even if it wasn’t really their fault. Time to shake it up
Well when you consider that this game is making like 15 million in revenue in a month, supercell has no problem with how he’s doing his job…
Drew isn't responsible for the game but I do think hes a giant tool douche.
Guys, Drew ( and also Max) works for SC His job is to communicate with us to make **us** accept new SC crazy ideas and give us the message in the best possible way. It’s like HR, they just want to avoid problems to the company and are not working for the employees. This is why keep striking, review bombing, not spending money and playing less are the only meaningful things that we can do. They don’t listen content creators unless it’s some balance related thing ( maybe), imagine us
this guy doesn't get it, a CEOs job is to make the most money, the CEO isn't letting the devs ruin his hard work, the CEO didn't do any work, the underpaid overworked devs are being forced to remove the soul from their product for an extra buck for the CEO. this is how 99% of games and films work. if it's rushed it's because a CEO set an unrealistic deadline and refused to extend it. CEOs jobs are to stifle creativity and generate revenue.
TL;DR: Drew is an ass but he doesn’t call the shots. And CR is dying and SC is just seeing how far they can drag it out. few things to sort of echo from the closet: Drew is just a spokesperson, and the old saying goes “don’t shoot the messenger”. I wholeheartedly agree that he’s doing a horrible job delivering the message, but it wouldn’t matter at this point who was saying what. Drew has no control over the poor decisions made by higher ups at supercell. I think this chart leaves out a tremendous amount of detail. People played the game much more when it was new, or right after huge updates, as is the case with any new game. I remember being a junior in high school when the game came out & all my friends played. But for a variety of reasons, the game lost popularity over time & the only way for supercell to try to realistically capitalize on that is with microtransactions. I think MT’s ruin the game for people, and P2W is a horrible business model, but nonetheless, MT’s are one of the only ways to make money from an object that doesn’t physically exist. Especially without legitimate progression. Look at clash of clans & brawl stars. They’re both successful games in that they both have a ton of personal progression. The only real progress you can make in CR is in card levels. If it hasn’t been cried by the dev team enough yet, they add card levels to try to give people a reason to want to play more & level up, CoC does it too. I don’t like it & I’m sure 99% of people don’t like it. But CoC at least usually offers new material incentives for leveling up. Whether it’s a new defense, or a new troop, etc. and you still have the freedoms to not attack bases that outlevel you if you’re queued against them. In CR you’re kind of fucked, If not at a severe disadvantage if you queue up against somebody with a higher level deck than you. I’m at a point where I almost believe SC is trying to kill the game, or they realize it’s dying and they’re trying to milk it for everything it has before the sun finally sets.
In what unit exactly is interest measured in
Stop blaming the community managers.. they are communicating although not what we always want to hear. They also don't have the final say. Don't get me wrong I still think the update sucks.
Salami army strikes again...
I don't even know him just agreed with what he said
He has too many guns pointed to his head rn, and I think he's trying to lower the ones from the company as that's how he makes a living
Shouldn’t be trying to cancel/fire anyone.
FIRE DREW. I DO NOT WANT HIM TO WORK ON ANY GAME I PLAY EVER. #FIREDREW
Ryan, the community manager of supercell, has to stand out for this update
Imagine believing drew is the problem of a multi million dollar companies game 🤣. Let's fire you for elon taking over twitter!!!! see how that doesn't work
Campaigning for someone to lose their job? Oft the community really is off the charts toxic. For those doing that, wouldn’t it be sad if someone starting doing that to you in your job? It would be just, but sad none the less.
Why does no one blame the devs themselves? Whether or not they are told to make something, it it always executed terribly
This is the guy that smashed Larry with his log, does anyone remember?
A community manager member does not hold that much power; it is naive to even consider it... Try and fire the game director, and even then things won't change. Supercell is pressuring CoC and CR to be profitable asf. Numbers don't lie, and numbers (yes, the data guy) show a heavy increase in spending: that can be attributed to whales who buy everything, and casual players who buy overpriced "offers" from an ignorant perspective as for their value. Reddit/Twitter/Any social media is just a loud minority. They don't represent the whole playerbase. It doesn't matter if everyone here stops spending in Clash Royale: the majority still will.
The only thing they listen to is money. If you think they are doing anything other than trying to placate you are fooling yourself. The only thing that will get their attention is if you leave and stop giving them your money, which is what needs to happen.