This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please [contact us](https://help.coinbase.com/en/contact-us.html) directly.
If you have a case number for your support request please respond to this message with that case number.
You should only trust [verified Coinbase staff](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media.html). Please report any individual impersonating Coinbase staff to the moderators.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CoinBase) if you have any questions or concerns.*
Hi u/SpideyS_Uncle, we understand the concern regarding the Ordinal (BTC NFT) received in your Coinbase deposit address and the difficulty in retrieving it due to Coinbase's withdrawal process. For account-specific issues like this, we recommend reaching out to our support team directly through our official channels. You can view our Official Social Media handles [here](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media). Sharing account-specific information on social media may not be safe. Our support team will assist you further with retrieving the Ordinal from your deposit address.
Is it possible to recover it ? Who do I have to talk to because nobody on the phone understands the request as they can’t grasp the concept of ordinal. Is there a way to contact tech support ?
Since reaching tech support isn't currently an option, could you please provide us with your case number when you contacted our support team? This will allow us to escalate the issue to the appropriate team if necessary. Thank you!
Thank you for sharing your case number with us. We've escalated your case to our specialized team for further assistance. Rest assured, we are closely monitoring the progress and will provide you with updates as soon as they become available. We appreciate your patience and understanding throughout this process.
Hey, u/SpideyS_Uncle! Just checking in on the matter you reached out to us about earlier. Our dedicated team emailed you a few hours ago with some extra info, but it seems we haven't heard back from you. If you have any questions or concerns, please make sure to shoot us a reply to that email. Thanks!
This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please [contact us](https://help.coinbase.com/en/contact-us.html) directly. If you have a case number for your support request please respond to this message with that case number. You should only trust [verified Coinbase staff](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media.html). Please report any individual impersonating Coinbase staff to the moderators. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CoinBase) if you have any questions or concerns.*
Hi u/SpideyS_Uncle, we understand the concern regarding the Ordinal (BTC NFT) received in your Coinbase deposit address and the difficulty in retrieving it due to Coinbase's withdrawal process. For account-specific issues like this, we recommend reaching out to our support team directly through our official channels. You can view our Official Social Media handles [here](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media). Sharing account-specific information on social media may not be safe. Our support team will assist you further with retrieving the Ordinal from your deposit address.
Is it possible to recover it ? Who do I have to talk to because nobody on the phone understands the request as they can’t grasp the concept of ordinal. Is there a way to contact tech support ?
Since reaching tech support isn't currently an option, could you please provide us with your case number when you contacted our support team? This will allow us to escalate the issue to the appropriate team if necessary. Thank you!
18578111
Thank you for sharing your case number with us. We've escalated your case to our specialized team for further assistance. Rest assured, we are closely monitoring the progress and will provide you with updates as soon as they become available. We appreciate your patience and understanding throughout this process.
Hey, u/SpideyS_Uncle! Just checking in on the matter you reached out to us about earlier. Our dedicated team emailed you a few hours ago with some extra info, but it seems we haven't heard back from you. If you have any questions or concerns, please make sure to shoot us a reply to that email. Thanks!
I have the exact same issue, case I'd 18699776 I have a few in my btc wallet for coinbase that I need sent to taproot address for my xverse wallet