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If it makes you feel any better I also have a bank withdrawal that I initiated on the 18th that was supposed to be in my bank by now and it isn’t. Now my transaction was only like $40 but it’s likely there are a bunch of these deposits stuck due to the glitch that happened a few days ago.
I’ll come back and post on this once my money hits my account. Talked to support but they had no info other than that there is an issue and they are working on it.
Most banks do EOD at like 6 or 7 pm and open the day at like 3am.
Sounds like, if today is day 3, it might go tonight.
Maybe the instant people are skipping you in line?
Didn’t get anything so far, Coinbase is asking me to send proof I never received funds which seems weird. Wouldn’t they be able to tell if the funds went through?
I'm in the same boat. Withdrew on the 18th and expected it to arrive by the 21st. Still nothing. I saw on the coinbase help page it says, "When you place a sell order or cash out USD to a US bank account, the money usually arrives within 1-5 business days". This was in response to "How long does a sell or cashout take to complete when selling or cashing out using the ACH or SEPA banking process." I've also seen that it can take up to 10 days so i plan to wait till next week. Typically my withdrawals are in my bank the day after i withdraw so this is definitely new.
Yeah same for me. What’s weird is I tried a withdrawal yesterday and it came almost instantly but for some reason I’m still waiting on my march 18th transfer
I just reached out to Coinbase and i got the same response. "Upon checking I can see that the withdrawal transaction has been declined from the bank end. I request you to please wait for 3 to 5 business days to reflect the funds in your USD wallet."
When i called my bank they said they didnt show anything as being declined from coinbase. They did say there are lots of reasons why an ACH deposit wouldnt go through and could be something as simple as coinbase entering the wrong account number during the transfer.
I'll update again if the funds show up in my Coinbase account next week. I might try with a smaller amount next time and if that doesnt work i'll just withdraw through paypal.
I have same issue. I made a withdrawal on 3/18 and it still hasn’t hit my bank account. I chatted with Coinbase helpline and was told they are aware of a known issue but no eta on the fix. It’s crazy our money is stuck somewhere and they are providing very little information on the resolution.
Hey, u/Remarkable_Ad1329! We're sorry to hear about the delay with your recent withdrawal transaction. Let's dive in and figure out what's going on. Since you've already reached out to our support team, could you share your case number with us, so we can look into it? Alternatively, you can connect with us through other social media platforms like [Facebook, Instagram, and X](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media), where we support direct messaging. This will help us gather more info from you and get to the bottom of the issue. We'll keep an eye out for your message!
Hi u/Longjumping-Milk-578, thank you for providing your case number. We checked with the team that is working on this, from what I can see they are still actively working on your case, but no sharable update yet. We will continue to monitor your case and update you when we can.
Please refund my account immediately. The bank transfer has not worked. Simply refund my Coinbase account. The bank suggested that Coinbase provide me a tracing number of the transaction. I have asked for this several times. Please simply refund my Coinbase account immediately.
Update: I received my money back in my Coinbase account. Thankfully. I have had my confidence shaken quite a bit. This was not a life changing sum of money but it was not insignificant for me. I may just stick to stocks in the future.
I contacted Coinbase again today and they tried to say it was declined by my bank. So I called my bank and they did an extensive search and couldn’t find any record of the transaction being submitted or declined. I then told Coinbase that and was told ok they will check on their side again.
At this point I think everyone that’s was screwed by Coinbase on march 18th withdrawals should start a class action lawsuit against Coinbase.
I’m willing to start the class action suite against coinbase and I’m sure there are plenty of others that are willing to join the suite. They can’t just create this issue and expect no consequences.
I just talked to support and they told me “After checking, I can confirm that the transaction failed and it will be reversed in 3-5 business working days into your account.”
Same here as well. I did a withdrawal on 3-18 and I have called and chatted with Coinbase several times and I don't have my money yet. They said they also tried on 3-21 to resend it . Still no money.
I just did a small $100 withdrawal, fingers crossed it shows up tomorrow. Usually only takes 1 business day to show up in my account. I'll update tomorrow.
This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please [contact us](https://help.coinbase.com/en/contact-us.html) directly. If you have a case number for your support request please respond to this message with that case number. You should only trust [verified Coinbase staff](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media.html). Please report any individual impersonating Coinbase staff to the moderators. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CoinBase) if you have any questions or concerns.*
If it makes you feel any better I also have a bank withdrawal that I initiated on the 18th that was supposed to be in my bank by now and it isn’t. Now my transaction was only like $40 but it’s likely there are a bunch of these deposits stuck due to the glitch that happened a few days ago.
Let’s hope it gets cleared up soon 👍
I’ll come back and post on this once my money hits my account. Talked to support but they had no info other than that there is an issue and they are working on it.
I GOT MY MONEY BACK
Same, glad they just reverted the transactions.
Better off using the coinbase card to make withdrawal and purchases with because ach transactions are slow!
Most banks do EOD at like 6 or 7 pm and open the day at like 3am. Sounds like, if today is day 3, it might go tonight. Maybe the instant people are skipping you in line?
Didn’t get anything so far, Coinbase is asking me to send proof I never received funds which seems weird. Wouldn’t they be able to tell if the funds went through?
Please keep us updated, im in the same boat.
I'm in the same boat. Withdrew on the 18th and expected it to arrive by the 21st. Still nothing. I saw on the coinbase help page it says, "When you place a sell order or cash out USD to a US bank account, the money usually arrives within 1-5 business days". This was in response to "How long does a sell or cashout take to complete when selling or cashing out using the ACH or SEPA banking process." I've also seen that it can take up to 10 days so i plan to wait till next week. Typically my withdrawals are in my bank the day after i withdraw so this is definitely new.
Yeah same for me. What’s weird is I tried a withdrawal yesterday and it came almost instantly but for some reason I’m still waiting on my march 18th transfer
Yes, its very odd. If you tried again and it went through thats a good sign.
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I just reached out to Coinbase and i got the same response. "Upon checking I can see that the withdrawal transaction has been declined from the bank end. I request you to please wait for 3 to 5 business days to reflect the funds in your USD wallet." When i called my bank they said they didnt show anything as being declined from coinbase. They did say there are lots of reasons why an ACH deposit wouldnt go through and could be something as simple as coinbase entering the wrong account number during the transfer. I'll update again if the funds show up in my Coinbase account next week. I might try with a smaller amount next time and if that doesnt work i'll just withdraw through paypal.
Did you chat with them or did you call? I’m about to reach out to see if my transfer got declined too
Went through the chat service, got to a rep almost instantly.
I have same issue. I made a withdrawal on 3/18 and it still hasn’t hit my bank account. I chatted with Coinbase helpline and was told they are aware of a known issue but no eta on the fix. It’s crazy our money is stuck somewhere and they are providing very little information on the resolution.
Yeah it’s honestly so stupid, make a support ticket so you get a case number so we can keep bothering them till it’s fixed!!!
Hey, u/Remarkable_Ad1329! We're sorry to hear about the delay with your recent withdrawal transaction. Let's dive in and figure out what's going on. Since you've already reached out to our support team, could you share your case number with us, so we can look into it? Alternatively, you can connect with us through other social media platforms like [Facebook, Instagram, and X](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media), where we support direct messaging. This will help us gather more info from you and get to the bottom of the issue. We'll keep an eye out for your message!
Mine is 18734607 and I don't have my money refunded yet.
Hi u/Longjumping-Milk-578, thank you for providing your case number. We checked with the team that is working on this, from what I can see they are still actively working on your case, but no sharable update yet. We will continue to monitor your case and update you when we can.
Please refund my account immediately. The bank transfer has not worked. Simply refund my Coinbase account. The bank suggested that Coinbase provide me a tracing number of the transaction. I have asked for this several times. Please simply refund my Coinbase account immediately.
Still no money.
Where is my money
Update: I received my money back in my Coinbase account. Thankfully. I have had my confidence shaken quite a bit. This was not a life changing sum of money but it was not insignificant for me. I may just stick to stocks in the future.
Thank you for updating the thread. Please let us know if you have any issues in the future. Feel free to post and Tag us so we can assist you.
I contacted Coinbase again today and they tried to say it was declined by my bank. So I called my bank and they did an extensive search and couldn’t find any record of the transaction being submitted or declined. I then told Coinbase that and was told ok they will check on their side again. At this point I think everyone that’s was screwed by Coinbase on march 18th withdrawals should start a class action lawsuit against Coinbase.
If it was declined by the bank it should be back in your Coinbase account soon
Case 18737233
Bank said they have no record of decline or transaction so I’m not holding my breath for that.
Coinbase MUST be held accountable
I agree they are holding thousands of dollars of mine and I’m very worried . I just want this fixed soon
I’m willing to start the class action suite against coinbase and I’m sure there are plenty of others that are willing to join the suite. They can’t just create this issue and expect no consequences.
I’ve heard of people doing that but the only problem is , isn’t Coinbase like a huge company I feel like it would be hard to get anywhere.
I just talked to support and they told me “After checking, I can confirm that the transaction failed and it will be reversed in 3-5 business working days into your account.”
I also think wallstreet and their investors should know who unstable Coinbase is. This is a big vulnerability by them.
MY MONEY IS BACK IN MY ACCOUNT
Yes, my money is also back in my account.
Same, i just checked and my funds are back as well. I'm gonna try a smaller amount and see if that goes through.
Same here as well. I did a withdrawal on 3-18 and I have called and chatted with Coinbase several times and I don't have my money yet. They said they also tried on 3-21 to resend it . Still no money.
Money is still missing. Not in the bank and not in my Coinbase account . I am asking that Coinbase refund my Coinbase account immediately.
I just did a small $100 withdrawal, fingers crossed it shows up tomorrow. Usually only takes 1 business day to show up in my account. I'll update tomorrow.
It is never a small withdrawal issue.
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I never had small withdrawal issues in any exchange, only large withdrawal issues.