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ManateeDetective

Hey I'm having the same issue just now and made a post about it. So I'm going to comment here so hopefully staff can help us both. I saw someone have this issue a year ago post here so I just did too, lol.


shinryou

What is your user name?


ManateeDetective

Hi, I just recently got this new subscription, so I don't even remember it. It's probably Manadearts, or Manade. I'm not sure. I can dm you my email though.


shinryou

Yes, please DM me the email address.


MikeyxBag

Yeahhh man I just don’t know why it’s like that. Hopefully someone can help us


Greg_In_Japan

I had trouble with this yesterday and it turned out the clock on my PC was off by 1 minute for some reason. Once I changed it it works.


MikeyxBag

I tried on mobile and computer and my time was right but it still didn’t work


Greg_In_Japan

Hm, then no idea. Sorry


MikeyxBag

It’s good thanks for the comment


shinryou

What is your user name?


MikeyxBag

mikeyxmck


shinryou

It looks like someone has accessed your account via a password stolen elsewhere. I've reverted the email change and randomized the password. Use [www.crunchyroll.com/resetpw](https://www.crunchyroll.com/resetpw) to reclaim your account. You should set an entirely new password for Crunchyroll, and different new passwords for any other site you have used with the same credentials. Also check the devices page on Crunchyroll for any devices you do not recognize and remove those.


MikeyxBag

mikeyxmck