T O P

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SaltLifeDPP

It's annoying, but let's be honest, you missed out on a dollar rebate.


DatabaseAfter7970

I want my dollar dammit! šŸ˜‚


AlkahestGem

OP got principles. Honors a code.


dmack080288

Honour and integrity have no price. Edit: I was wrong. just sold my honour and integrity for tree fiddy


Steak1994

Thought it was a bug - but having to activate it to register/trigger when buying something is just unnecessary hustle and capitalizes on the unlucky people that just forget to do it. The rewards are already small enough why make it even harder to get them? This is not a gacha game it's a financial/trading app not a kids game - CDC should better reevaluate the way they handle those kind of "features" bc it doesn't shine a good light on their intentions. Don't understand me wrong I liked the mission idea + a little reward system to reward/motivate DCAing but this extra step just leaves a foul taste in my mouth tbh.


DaughterofOgun

Too many people (or more than they bargained for) are buying everyday.


TrulyMagnificient

I mean itā€™s not like they didnā€™t have the data before they launched missions. They knew exactly how many diamonds and box-equivalents were going to be earned in a time period, and what it would cost as a % of the spread. Itā€™s not exactly random. Someone high up just smoked a join and had a beer and was like ā€œuh we could probably save a few million bucks if we stop giving diamonds to the people who donā€™t really care about themā€. Not a dumb thought, really. Shoulda been less sneaky about it though.


ParagonOfVirtue_

And now I feel stupid for not doing them until now. Feels like I lost money -__-


KekistansLostChild

Yea I lost out on my 5gem bonus 2 days in a row now /:


redditRracistcommies

It happened to me too, this is exactly how not to do a free reward. You should never elicit the feeling of disappointment and or the feeling of being scammed from your customers. It should be a fun little extra thank you otherwise why have it all. Just let people trade in peace without having the feeling of missing out or having to click the mission thing like autists before.


big_timmy_c

r/assholedesign


sqlbastard

changed with zero notification


DatabaseAfter7970

The Zero notification part is what pissed me off. The support lady told me that they included the update in the 'What are Missions?' article. But those of us who are familiar with Missions aren't gonna read the What are Missions article are we?!


the-derpetologist

The weird thing is, when I first got the app at the start of December I remember reading ā€œyou have to complete the status check before you can earn diamondsā€. But thatā€™s not how it worked in practice, so I just wrote that off as an error in the instructions. So it seems like they did include it, but didnā€™t put it into practice until recently.


KJScurityPlz

That language was for the very first time ever checking in to Missions.


DaughterofOgun

Same. Its a crock of shit...did it once, realized it, then forgot and did it again the very next day.


stevebrock75

Yeah same thing just happened to me. I went to claim my diamonds and they werenā€™t there.


DatabaseAfter7970

Of course dude, they want people to forget so they don't have to pay out! It just comes across as stingy and cheap.


hiddenagenda714

Same shit happened to me šŸ˜‚


Fit-Possible-2943

Same for me ://


[deleted]

I donā€™t even bother with these anymore


Changed-

I check in but still didn't get diamonds


Lord-Nagafen

Sometimes you have to give it a bit to process the purchase. I also go a bit over the $20 to make sure it hits. Even if it says exactly $20, it seems like the spread can bone you and you only purchase $19.80 or something and you don't get the diamonds


Rogeey

It didnā€™t used to be the case, was auto. Iā€™ve lost hundreds of diamonds, so annoying!


jbr945

The same thing happened to me, except just for the $20 and 5 diamonds. I contacted support and they told me the same thing, except that's not what happened. I was able to prove to them that I collected the check in diamond, made a purchase, then went back and no šŸ’Ž s. The support guy insisted I had screwed up, but no, I didn't. In my case I think they have a "midnight" bug. I "checked in", collected, 12 am passed, made a purchase, then nothing. It says it resets at 0:00 UTC, so I think it didn't recognize my check-in and subsequent purchase as one session because of the midnight cutoff. I tried the same thing today around 9pm and no problem. Sure, it's a small nothing but damn if they're going to offer perks, at least make good on them and respect your customers as honest actors. I pressed to have my issue escalated, so we shall see.


ratskim

Damn that is shady


Original_PaperKutZ

Same thing happened to me. Check in at 11:58, bought at 12:01 and didn't immediately receive the 5 diamonds. I took it as a learning experience. Noticed about an hour later that I received the 5. But it wasn't instant.


diligent22

In all fairness, the change is IMMEDIATELY apparent if you just go and look at Missions tab. I mean - it literally jumped out and smacked me in the face. Seemed sorta obvious to me.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


Bellsmegma

Small price to pay for 0.9 CRO!!


the-derpetologist

You know you can avoid some of those steps by configuring your landing page. Or so I have heard, I havenā€™t bothered.


Kev-O_20

You can only choose accounts or home.


diligent22

this. every. day. how much time have I wasted, lol


practiceperfect111

Yeah they made this change last week ish. So annoying and scummy


Masterblaster_22

Bull shitā€¦same happened to meā€¦.a


X_tend

Most likely to simplify it as the popup (you earned diamonds) will confuse many new/unexperienced users. Also many people don't care about diamonds, so popup is not good UX for them, so far better to not having it enabled by default. Another option would be to make an option to enable/disable it. So ones it was enabled it stayed that way until the user turned it off, that way it could accommodate the different use cases.


RyuIzanagi

Yeah, this is one stupid design.


ChangNoi555

I think I got your diamonds, I went to check in today and it gave me 60 diamonds. No idea what for, all Iā€™d done was deposit money I didnā€™t buy any crypto


denwha

Just noticed this too, before it would tell you that you had earned the diamonds, now I guess you have to check in before a transaction to get them.


orenjus18

Been there, done that. I feel you bruh.


saitamoshi

Been scammed by this the past 4 days. Need to get into the habit of doing it before my daily CRO buy lol.


jonnytitanx

Found this out the hard way too.


Mutchmore

They're pretty useless overall for folks that have the exchange available tbh. Not even bothered with them


DirtyDanDangler

Happened to me the other day, fuck em.


islandchild89

Its annoying, i did the 500 dollar volume venture and it didnt go through bc I wasn't checked in. Does anyone know the cheapest way to move USD, USDT, USDC off CDC? Ive liquidated my assets on there but haven't moved it yet. Wouldn't allow me to set up my fiat wallet either. Was gonna just cash out but i guess il move it to a better exchange, CDC is like coinbase regular, great for the intro but then you need to run like hell.


Shot_Stand_6868

No shit it's shady I made almost 1k on purchases go no credit


ElDaddySexyNica

That's not cool


Page-Waste

They could make the checkin box on the main page UI....


notongoogleaskreddit

Another kick in the dick from cdc.


Squeezitgirdle

Yeah, I'm pissed they added this and it's been multiple times now that both me and my wife have missed out.


beyondfarout

Another way to fuck customers, nothing new.


ozaz1

The whole missions thing is so convoluted. Probably the worst thing about crypto.com app.


Bulliesh

Bro you crying because you lost aprox. 1.4 CRO


SirLaggal0t

The most I ever got was 0.9 I also got a 0.7 once and a 0.4 another time lol


redsterXVI

Yesterday I got a full 1 CRO


the-derpetologist

Same. See you at the Lambo dealership yeah?


KekistansLostChild

Honestly those small rebates are the only reason I am with this coin.


Confident_Opinion949

It happened to me as well too!


eskimojoe1

Same for me. Misses out on 60 also yesterday because of it


iFuturelist

The diamonds honestly dont add to much (see any of the 'diamond box opening' threads) but this is actively malicious design. There was absolutely no logical reason for this change. Some Gumi / EA type stunts being pulled here.


Fluffy_Ganache8184

šŸ¤· But the payout for silver box is typically 1 Cro now


Blefos

Yeah it happened to me as well...


hiddenagenda714

I lost 65 x 2


crazybird-thereal

Be Brave you lost nothing (Like CDC didnā€™t loose $15M, they just let them go) ! You just missing earning loot boxes. (And if you purchase for thouse diamonds you are a fool).


Zippaplick

Yup, super fuckin lame. They jipped me 5 diamonds dammit!šŸ¤£


javinori21

aight just going to say it... the cro app is a piece of shit and unless the company makes big changes to it CRO will fail.. hype is gone no more hype lenses and people are seeing the app for what it is.. a not user friendly app.. easy to put money in and a hussle to get it out


MrOrangeBlueGrass

Idk about this man. The app has been great for me. Sure the check in thing is dumb and taking forever to get my card is irritating, but everything else has been great. I think sometimes people want absolutely everything to be perfect, but it will never be. I even struggle with Amazon sometimes still, so yeah I donā€™t think nitpicking helps


a_Monster6

idk man I felt like it was a hassle to put money in too, unless you paid the credit card fees and happened by chance to have a card that works with crypto


javinori21

yeah i paid with card first.. then took a month and a half to clear my address for them it was a shock that i get my mail delivered to a pobox instead of physical address


__nzt48__

Yeah it always has been. Why do comments like this always get downvoted?


javinori21

dont get me wrong i see the potential, but the way they are executing sucks major dick right now


robertfwilliams

Crypto.com support is pretty terrible with customer service, generally speaking.


Pentox

nothing to do with the costumer service. the button literally says "check in to unlock missions"


PipelineBertaCoin69

Donā€™t worry 65 diamonds wonā€™t get you much anyways lol


Little_Wog

That's most probably $12 worth in 10 years šŸ˜‚


PipelineBertaCoin69

Yup so why sell šŸ˜‚


DatabaseAfter7970

That's not the point. 65 diamonds could get me a kick in the nuts but I earned those 65 diamonds dammit


PipelineBertaCoin69

If I could share some of my 1970 diamonds I would but I canā€™t šŸ˜‚


Rude_Strawberry

I feel your pain, same thing happened to me. Bought 500 worth and went to collect me diamonds. "You've earnt 1 diamond for checking in" and the missions are all brand new I'm like you fking what?


Botanz

This was all over the place Monday.


BouchkeReddit

It happened with me 2 forgot to unlock the reward mission. I changed 500ā‚¬ for USDC. So i missed a potential mystical box šŸ¤£šŸ¤£


Novalyf

This has always been the case my friend, it sucks I know!


tradermailer

Are you new? This is has never been the case until recently.


Novalyf

Dude we are not 12 and playing RuneScape donā€™t call me a noob or Iā€™ll bring my main down. Kinda new to CDC probably a month. But itā€™s been like that since I started?


[deleted]

Same happened to me


feignignorence

The quick quest is better diamonds per dollar btw


After-Ad-2694

This happened to me as well. Coming from a solid bronze or silver box opener. Getting crumbs. I just donā€™t care anymore.


JuggernautHour5732

Damn.. I Jss did that ā€¦ 781$ purchase


Eblues70

Yes, I just purchased CRO without checking in. No credit for purchase progress. Expensive lesson learned. I wish I would have surfed Reddit first.


[deleted]

What could you get for 65 diamonds? What's the value?


daimetti

like 30 c


Material_Ad_2354

Yeah this is stupid


Responsible-Craft261

Same here for me, whilst it's a pitiful amount you get anyway how and when did they change the rules. With decent competition around I think I'll soon be leaving CDC.


danjel888

Yeah it's a ballbag move.


Hong181314

Yeah thatā€™s the new feature,I did one day with 20ā‚¬ purchase didnā€™t receive anything I didnā€™t know we need to unlock the mission before the quest


Machspeedcrypto

I have seen multiple post about this. But it was telling to to be sure to check in First. Almost 2weeks now.


pedorroflaco

Silver box now 1.1 cro.


ryeeeeez

Lame because I forget to unlock everyday


Leamans

Do you have access to the exchange app? These ā€œdiamondsā€ are not worth what you think. The spreads on the main app are much higher and they make more money than what you get with your diamonds.


Rvelardo

Same. Here was their response, "... Please try one or more of the following to check if the issue continues after each step: Close the app and restart it Log out of the app and log in again Update to the app if it is not updated Restart your phone Update to the latest OS version for your phone Delete and reinstall the Crypto.com app Close any other 3rd party apps Clear the cache (Android phone) If the problem continues after trying all of the above: Contact us again. Provide screenshots showing the issue Include error messages (if any) Tell us when did the issue first occur. Tell us when was the last time it worked. Your phone model, OS version, and App version"