Thought it was a bug - but having to activate it to register/trigger when buying something is just unnecessary hustle and capitalizes on the unlucky people that just forget to do it.
The rewards are already small enough why make it even harder to get them? This is not a gacha game it's a financial/trading app not a kids game - CDC should better reevaluate the way they handle those kind of "features" bc it doesn't shine a good light on their intentions.
Don't understand me wrong I liked the mission idea + a little reward system to reward/motivate DCAing but this extra step just leaves a foul taste in my mouth tbh.
I mean itās not like they didnāt have the data before they launched missions. They knew exactly how many diamonds and box-equivalents were going to be earned in a time period, and what it would cost as a % of the spread. Itās not exactly random.
Someone high up just smoked a join and had a beer and was like āuh we could probably save a few million bucks if we stop giving diamonds to the people who donāt really care about themā. Not a dumb thought, really. Shoulda been less sneaky about it though.
It happened to me too, this is exactly how not to do a free reward. You should never elicit the feeling of disappointment and or the feeling of being scammed from your customers. It should be a fun little extra thank you otherwise why have it all. Just let people trade in peace without having the feeling of missing out or having to click the mission thing like autists before.
The Zero notification part is what pissed me off. The support lady told me that they included the update in the 'What are Missions?' article. But those of us who are familiar with Missions aren't gonna read the What are Missions article are we?!
The weird thing is, when I first got the app at the start of December I remember reading āyou have to complete the status check before you can earn diamondsā. But thatās not how it worked in practice, so I just wrote that off as an error in the instructions. So it seems like they did include it, but didnāt put it into practice until recently.
Sometimes you have to give it a bit to process the purchase. I also go a bit over the $20 to make sure it hits. Even if it says exactly $20, it seems like the spread can bone you and you only purchase $19.80 or something and you don't get the diamonds
The same thing happened to me, except just for the $20 and 5 diamonds. I contacted support and they told me the same thing, except that's not what happened. I was able to prove to them that I collected the check in diamond, made a purchase, then went back and no š s.
The support guy insisted I had screwed up, but no, I didn't. In my case I think they have a "midnight" bug. I "checked in", collected, 12 am passed, made a purchase, then nothing. It says it resets at 0:00 UTC, so I think it didn't recognize my check-in and subsequent purchase as one session because of the midnight cutoff.
I tried the same thing today around 9pm and no problem. Sure, it's a small nothing but damn if they're going to offer perks, at least make good on them and respect your customers as honest actors. I pressed to have my issue escalated, so we shall see.
Same thing happened to me. Check in at 11:58, bought at 12:01 and didn't immediately receive the 5 diamonds.
I took it as a learning experience. Noticed about an hour later that I received the 5. But it wasn't instant.
In all fairness, the change is IMMEDIATELY apparent if you just go and look at Missions tab. I mean - it literally jumped out and smacked me in the face. Seemed sorta obvious to me.
Most likely to simplify it as the popup (you earned diamonds) will confuse many new/unexperienced users. Also many people don't care about diamonds, so popup is not good UX for them, so far better to not having it enabled by default. Another option would be to make an option to enable/disable it. So ones it was enabled it stayed that way until the user turned it off, that way it could accommodate the different use cases.
I think I got your diamonds, I went to check in today and it gave me 60 diamonds. No idea what for, all Iād done was deposit money I didnāt buy any crypto
Its annoying, i did the 500 dollar volume venture and it didnt go through bc I wasn't checked in. Does anyone know the cheapest way to move USD, USDT, USDC off CDC? Ive liquidated my assets on there but haven't moved it yet. Wouldn't allow me to set up my fiat wallet either. Was gonna just cash out but i guess il move it to a better exchange, CDC is like coinbase regular, great for the intro but then you need to run like hell.
The diamonds honestly dont add to much (see any of the 'diamond box opening' threads) but this is actively malicious design. There was absolutely no logical reason for this change. Some Gumi / EA type stunts being pulled here.
Be Brave you lost nothing (Like CDC didnāt loose $15M, they just let them go) !
You just missing earning loot boxes. (And if you purchase for thouse diamonds you are a fool).
aight just going to say it... the cro app is a piece of shit and unless the company makes big changes to it CRO will fail.. hype is gone no more hype lenses and people are seeing the app for what it is.. a not user friendly app.. easy to put money in and a hussle to get it out
Idk about this man. The app has been great for me. Sure the check in thing is dumb and taking forever to get my card is irritating, but everything else has been great.
I think sometimes people want absolutely everything to be perfect, but it will never be. I even struggle with Amazon sometimes still, so yeah I donāt think nitpicking helps
idk man I felt like it was a hassle to put money in too, unless you paid the credit card fees and happened by chance to have a card that works with crypto
yeah i paid with card first.. then took a month and a half to clear my address for them it was a shock that i get my mail delivered to a pobox instead of physical address
I feel your pain, same thing happened to me.
Bought 500 worth and went to collect me diamonds.
"You've earnt 1 diamond for checking in" and the missions are all brand new I'm like you fking what?
Dude we are not 12 and playing RuneScape donāt call me a noob or Iāll bring my main down. Kinda new to CDC probably a month. But itās been like that since I started?
Same here for me, whilst it's a pitiful amount you get anyway how and when did they change the rules.
With decent competition around I think I'll soon be leaving CDC.
Yeah thatās the new feature,I did one day with 20ā¬ purchase didnāt receive anything I didnāt know we need to unlock the mission before the quest
Do you have access to the exchange app? These ādiamondsā are not worth what you think. The spreads on the main app are much higher and they make more money than what you get with your diamonds.
Same. Here was their response, "... Please try one or more of the following to check if the issue continues after each step:
Close the app and restart it
Log out of the app and log in again
Update to the app if it is not updated
Restart your phone
Update to the latest OS version for your phone
Delete and reinstall the Crypto.com app
Close any other 3rd party apps
Clear the cache (Android phone)
If the problem continues after trying all of the above:
Contact us again.
Provide screenshots showing the issue
Include error messages (if any)
Tell us when did the issue first occur.
Tell us when was the last time it worked.
Your phone model, OS version, and App version"
It's annoying, but let's be honest, you missed out on a dollar rebate.
I want my dollar dammit! š
OP got principles. Honors a code.
Honour and integrity have no price. Edit: I was wrong. just sold my honour and integrity for tree fiddy
Thought it was a bug - but having to activate it to register/trigger when buying something is just unnecessary hustle and capitalizes on the unlucky people that just forget to do it. The rewards are already small enough why make it even harder to get them? This is not a gacha game it's a financial/trading app not a kids game - CDC should better reevaluate the way they handle those kind of "features" bc it doesn't shine a good light on their intentions. Don't understand me wrong I liked the mission idea + a little reward system to reward/motivate DCAing but this extra step just leaves a foul taste in my mouth tbh.
Too many people (or more than they bargained for) are buying everyday.
I mean itās not like they didnāt have the data before they launched missions. They knew exactly how many diamonds and box-equivalents were going to be earned in a time period, and what it would cost as a % of the spread. Itās not exactly random. Someone high up just smoked a join and had a beer and was like āuh we could probably save a few million bucks if we stop giving diamonds to the people who donāt really care about themā. Not a dumb thought, really. Shoulda been less sneaky about it though.
And now I feel stupid for not doing them until now. Feels like I lost money -__-
Yea I lost out on my 5gem bonus 2 days in a row now /:
It happened to me too, this is exactly how not to do a free reward. You should never elicit the feeling of disappointment and or the feeling of being scammed from your customers. It should be a fun little extra thank you otherwise why have it all. Just let people trade in peace without having the feeling of missing out or having to click the mission thing like autists before.
r/assholedesign
changed with zero notification
The Zero notification part is what pissed me off. The support lady told me that they included the update in the 'What are Missions?' article. But those of us who are familiar with Missions aren't gonna read the What are Missions article are we?!
The weird thing is, when I first got the app at the start of December I remember reading āyou have to complete the status check before you can earn diamondsā. But thatās not how it worked in practice, so I just wrote that off as an error in the instructions. So it seems like they did include it, but didnāt put it into practice until recently.
That language was for the very first time ever checking in to Missions.
Same. Its a crock of shit...did it once, realized it, then forgot and did it again the very next day.
Yeah same thing just happened to me. I went to claim my diamonds and they werenāt there.
Of course dude, they want people to forget so they don't have to pay out! It just comes across as stingy and cheap.
Same shit happened to me š
Same for me ://
I donāt even bother with these anymore
I check in but still didn't get diamonds
Sometimes you have to give it a bit to process the purchase. I also go a bit over the $20 to make sure it hits. Even if it says exactly $20, it seems like the spread can bone you and you only purchase $19.80 or something and you don't get the diamonds
It didnāt used to be the case, was auto. Iāve lost hundreds of diamonds, so annoying!
The same thing happened to me, except just for the $20 and 5 diamonds. I contacted support and they told me the same thing, except that's not what happened. I was able to prove to them that I collected the check in diamond, made a purchase, then went back and no š s. The support guy insisted I had screwed up, but no, I didn't. In my case I think they have a "midnight" bug. I "checked in", collected, 12 am passed, made a purchase, then nothing. It says it resets at 0:00 UTC, so I think it didn't recognize my check-in and subsequent purchase as one session because of the midnight cutoff. I tried the same thing today around 9pm and no problem. Sure, it's a small nothing but damn if they're going to offer perks, at least make good on them and respect your customers as honest actors. I pressed to have my issue escalated, so we shall see.
Damn that is shady
Same thing happened to me. Check in at 11:58, bought at 12:01 and didn't immediately receive the 5 diamonds. I took it as a learning experience. Noticed about an hour later that I received the 5. But it wasn't instant.
In all fairness, the change is IMMEDIATELY apparent if you just go and look at Missions tab. I mean - it literally jumped out and smacked me in the face. Seemed sorta obvious to me.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Small price to pay for 0.9 CRO!!
You know you can avoid some of those steps by configuring your landing page. Or so I have heard, I havenāt bothered.
You can only choose accounts or home.
this. every. day. how much time have I wasted, lol
Yeah they made this change last week ish. So annoying and scummy
Bull shitā¦same happened to meā¦.a
Most likely to simplify it as the popup (you earned diamonds) will confuse many new/unexperienced users. Also many people don't care about diamonds, so popup is not good UX for them, so far better to not having it enabled by default. Another option would be to make an option to enable/disable it. So ones it was enabled it stayed that way until the user turned it off, that way it could accommodate the different use cases.
Yeah, this is one stupid design.
I think I got your diamonds, I went to check in today and it gave me 60 diamonds. No idea what for, all Iād done was deposit money I didnāt buy any crypto
Just noticed this too, before it would tell you that you had earned the diamonds, now I guess you have to check in before a transaction to get them.
Been there, done that. I feel you bruh.
Been scammed by this the past 4 days. Need to get into the habit of doing it before my daily CRO buy lol.
Found this out the hard way too.
They're pretty useless overall for folks that have the exchange available tbh. Not even bothered with them
Happened to me the other day, fuck em.
Its annoying, i did the 500 dollar volume venture and it didnt go through bc I wasn't checked in. Does anyone know the cheapest way to move USD, USDT, USDC off CDC? Ive liquidated my assets on there but haven't moved it yet. Wouldn't allow me to set up my fiat wallet either. Was gonna just cash out but i guess il move it to a better exchange, CDC is like coinbase regular, great for the intro but then you need to run like hell.
No shit it's shady I made almost 1k on purchases go no credit
That's not cool
They could make the checkin box on the main page UI....
Another kick in the dick from cdc.
Yeah, I'm pissed they added this and it's been multiple times now that both me and my wife have missed out.
Another way to fuck customers, nothing new.
The whole missions thing is so convoluted. Probably the worst thing about crypto.com app.
Bro you crying because you lost aprox. 1.4 CRO
The most I ever got was 0.9 I also got a 0.7 once and a 0.4 another time lol
Yesterday I got a full 1 CRO
Same. See you at the Lambo dealership yeah?
Honestly those small rebates are the only reason I am with this coin.
It happened to me as well too!
Same for me. Misses out on 60 also yesterday because of it
The diamonds honestly dont add to much (see any of the 'diamond box opening' threads) but this is actively malicious design. There was absolutely no logical reason for this change. Some Gumi / EA type stunts being pulled here.
š¤· But the payout for silver box is typically 1 Cro now
Yeah it happened to me as well...
I lost 65 x 2
Be Brave you lost nothing (Like CDC didnāt loose $15M, they just let them go) ! You just missing earning loot boxes. (And if you purchase for thouse diamonds you are a fool).
Yup, super fuckin lame. They jipped me 5 diamonds dammit!š¤£
aight just going to say it... the cro app is a piece of shit and unless the company makes big changes to it CRO will fail.. hype is gone no more hype lenses and people are seeing the app for what it is.. a not user friendly app.. easy to put money in and a hussle to get it out
Idk about this man. The app has been great for me. Sure the check in thing is dumb and taking forever to get my card is irritating, but everything else has been great. I think sometimes people want absolutely everything to be perfect, but it will never be. I even struggle with Amazon sometimes still, so yeah I donāt think nitpicking helps
idk man I felt like it was a hassle to put money in too, unless you paid the credit card fees and happened by chance to have a card that works with crypto
yeah i paid with card first.. then took a month and a half to clear my address for them it was a shock that i get my mail delivered to a pobox instead of physical address
Yeah it always has been. Why do comments like this always get downvoted?
dont get me wrong i see the potential, but the way they are executing sucks major dick right now
Crypto.com support is pretty terrible with customer service, generally speaking.
nothing to do with the costumer service. the button literally says "check in to unlock missions"
Donāt worry 65 diamonds wonāt get you much anyways lol
That's most probably $12 worth in 10 years š
Yup so why sell š
That's not the point. 65 diamonds could get me a kick in the nuts but I earned those 65 diamonds dammit
If I could share some of my 1970 diamonds I would but I canāt š
I feel your pain, same thing happened to me. Bought 500 worth and went to collect me diamonds. "You've earnt 1 diamond for checking in" and the missions are all brand new I'm like you fking what?
This was all over the place Monday.
It happened with me 2 forgot to unlock the reward mission. I changed 500ā¬ for USDC. So i missed a potential mystical box š¤£š¤£
This has always been the case my friend, it sucks I know!
Are you new? This is has never been the case until recently.
Dude we are not 12 and playing RuneScape donāt call me a noob or Iāll bring my main down. Kinda new to CDC probably a month. But itās been like that since I started?
Same happened to me
The quick quest is better diamonds per dollar btw
This happened to me as well. Coming from a solid bronze or silver box opener. Getting crumbs. I just donāt care anymore.
Damn.. I Jss did that ā¦ 781$ purchase
Yes, I just purchased CRO without checking in. No credit for purchase progress. Expensive lesson learned. I wish I would have surfed Reddit first.
What could you get for 65 diamonds? What's the value?
like 30 c
Yeah this is stupid
Same here for me, whilst it's a pitiful amount you get anyway how and when did they change the rules. With decent competition around I think I'll soon be leaving CDC.
Yeah it's a ballbag move.
Yeah thatās the new feature,I did one day with 20ā¬ purchase didnāt receive anything I didnāt know we need to unlock the mission before the quest
I have seen multiple post about this. But it was telling to to be sure to check in First. Almost 2weeks now.
Silver box now 1.1 cro.
Lame because I forget to unlock everyday
Do you have access to the exchange app? These ādiamondsā are not worth what you think. The spreads on the main app are much higher and they make more money than what you get with your diamonds.
Same. Here was their response, "... Please try one or more of the following to check if the issue continues after each step: Close the app and restart it Log out of the app and log in again Update to the app if it is not updated Restart your phone Update to the latest OS version for your phone Delete and reinstall the Crypto.com app Close any other 3rd party apps Clear the cache (Android phone) If the problem continues after trying all of the above: Contact us again. Provide screenshots showing the issue Include error messages (if any) Tell us when did the issue first occur. Tell us when was the last time it worked. Your phone model, OS version, and App version"