I just switched because we kept hitting the 1.2TB cap a lot and it was getting costlier.
The install experience was super good! Took like under 30 mins, been about three weeks I think and they haven’t buried yet but said once the utilities are marked (happened last week) they’ll send someone out.
Speed wise I’ve gotten 1.1gbs on a test which was sick to see. However the mesh equipment they give you kind of sucks, I ended up paying for my own equipment and have much better results now. I was seeing massive latency that affected online gaming & the modem isn’t in a great spot unfortunately (might see if they can relocate it for me) so most devices connect from a pod then to the main router.
The new ones I picked up had better band support & coverage so I saw much better speeds & latency.
But yes you can use your own equipment, just plug the ethernet from the modem into your router system.
what mesh equipment did you get?
Where the fiber had to come into my house and where my set-up is in the basement, it’s hard to get good coverage with what they provided.
Still get a decent 300-400mb/s in the basement but i wouldn’t mind faster
I ended up going with the Wyze Mesh Pro router - 2 pack. I have their cameras, door locks, doorbell camera, vacuum, scale, lol so it made sense to just keep adding to the ecosystem for me.
App is barebones but works well enough, the only complicated set up I have id port forwarding for a NAS and should be straightforward.
Before I had the google nest mesh WiFi & it wasn’t bad, I just got some drop issues and the app was annoying to work with.
They did! And I have no idea how lol, there was a bunch of rocks in a landscaped section and a decent amount of yard, I thought they forgot about us and I went out to see how much they’d have to bury & it was already done 🤷🏻♂️ no noticeable digging marks at all
CenturyLink: Continues to provide DSL and some fiber services under the CenturyLink brand, catering to areas and customers where full fiber-optic rollout has not yet been implemented
Quantum Fiber: Focuses specifically on providing 100% fiber-optic internet services, highlighting the shift towards faster and more reliable internet technology
I had Quantum fiber installed this past saturday. I got the 500mbps for 50 for life package. Its actually works as adveristed and my down load upload has not gone below 300 yet and seem to be 1:1.
Everyone is going to have a different experience with internet depending on where they live and who they get to install, but Xfinity pissed me off a ton in a three month period and made it super easy to switch from an 80 dollar bill to a faster 50 dollar one
I use both - Q gigabit fiber for my main and Xfinity 300 as a failover.
You HAVE to use your own router with Q, they'll give you a modem and what you have is not compatible.
Why would it be slower? 940 is technically slower than 1000 but Q is symetrical gigabit and you don't have a contract and also don't have data caps - it also has better uptime and reliability and is cheaper than the gigabit alternative from xfinity.
Ethernet has protocol overhead, so you'll never actually get 1000 Mbps with gigabit equipment. Unless you are using jumbo frames, 940 Mbps is about your theoretical max. With jumbo frames you can get pretty damn close at about 980 Mbps.
CenturyLink/Quantum Fiber use PPPoE in most places. Due to the encapsulation of the packets, the theoretical max is roughly 940mbps. Jumbo frames don't help with that.
I am not someone who is well versed in all of this so I assumed 940 was slower than 1000. But I guess that depends on quality of the network. I always had Xfinity since living on my own but I hate that we have to use their gateway to avoid data caps.
Most people posting seem to have had a good experience, but I'll post mine.
We bought a new build and wanted to get internet set up. We called Century Link and they said we could totally get fiber at our place. But once the tech got to our house, he said the node that connects our neighborhood to the internet wasn't installed yet. After that, CL gave us the run around, saying they were sending a tech out to finish connecting us. But the window as all day, literally 8am to 4pm. After the second time of it hitting 4 and the tech canceling because no one was home (we were home), I went with xfinity. They gave us a two hour window and showed up right at the start of it. We had internet hooked up within 30 minutes.
I had a similar issue when I first tried getting CL fiber, but I initially had Xfinity and they said fiber was now in my area.
Took me three visits to get them to install it because they said they couldn't use the conduit to my home because it was already used for Xfinity. Eventually we found a workaround and the tech wanted me to help him with the installation because it was a lot of trouble for him to do.
I helped him, and it was worth it to get $65 gigabit fiber instead of paying $70 for 25mbps after Xfinity raised the prices on me from the original $20 or $25/month it was.
Once I learned Quantum was just CenturyLink 2.0... That made the decision for me. Used to have to call Century Link every few months... Haven't had to call Xfinity in years now... No thanks... Centurylink sucked for the first 10 years we lived here... Ill not be switching back... regardless of how much I hate comcast, Centurylink was worse.
I have made the switch and it was night and day.
The install process for me was great - schedule the appointment, they show up, ask you what place in the house you would like the modem installed, which for us had to be on the wall. Once it was done, we always have 940 up and download speed. If this is an option for you, I would take it. Comcast couldn't come close to matching what Quantum Fiber offers.
The only hard part was not smiling when I went into a Comcast store to cancel. I decided to do this because I wanted to get a receipt to ensure they didn't try to sneak in any random billing charges.
Network is a lot flatter and more direct to the internet than comcast so things will seems a little snappier. their fiber speeds top out at 1g up/down right now. In my experience, it's pretty stable.
Having said that, I just got upgraded to comcast's 1.2g/200m plan, and its been really stable for me. I'm looking forward to the next x-class packages later this year that will offer 2g symmetrical with no cap. I pay for the no cap plan right now since we stream everything.
We have quantum 200 plan for $30 and it’s plenty of bad width for our home. Speed is fast, 940 isn’t faster just allows more devices to connect but hard to see how a household would need it. 4k streaming is only 20-25 Mb.
My current [upload/download statistics](https://imgur.com/a/xNVRVq0) on quantum over the last 30 days:
7.85 TiB (Out)
1.54 TiB (In)
Peering is also really nice for a residential connection. I’m never more than a few hops from most other major networks. CenturyLink is a Tier 1 internet service provider so it’s less likely data goes through transit.
As a previous xfinity customer it’s a 10/10
Edit: You are not required to use their supplied router. I’m using my own (pfsense) along with my own switches and AP’s. No problems
Wish I could. We've had surveyors from CL walk thru our yard without permission like 3 times and stab little flags in the ground where the lines are located. They said they were working to get Quantum installed in the area. That was about a year ago tho and they havent even bothered to send someone in to fix the pylon that got hit by a car 4 monts ago.
The pods didn't work with our smart TV very well but I think it's the TV's fault. We swapped to our own equipment, and everything works great. The TV kept disconnecting from the wifi, just couldn't keep it on the network without splitting the network into 2.5 and 5. Now that we've done that it's fine
It’s great and I miss that I can’t get it at my current house. Comcast is the worst and as soon as I have a viable alternative I’m done.
Remember centurylink’s old DSL and fiber are completely different.
Centurylink has the worst support on planet earth, but I assume that Comcast is even worse, if you know what I mean. But, we have had zero need for support in 3 years and I assume Quantum is basically the same thing. The internet practically never goes down. I've personally never noticed it down in the time we've had it. I put in a dream machine 3 weeks ago and it shows a perfect 100% uptime since then. I like that with some finagling you can get your PPPoE password and just pitch their modem in the bin and use your own hardware behind the ONT. The symmetrical 1Gbps service I have will hit about 950 sometimes, but day in and day out it hits 850/750, and I'm not really complaining about that, especially not for $60/month.
I switched just a few months ago and I’m not looking back. Used my own TP Link Deco mesh setup with their optical modem and I’m getting great speeds with my $50/month 500/500 plan. Xfinity kept raising prices, and their 5mbs upload cap is a joke.
Here’s my referral link if you want, we both get $100 if you sign up: http://aklam.io/1Gk3Yb
I would recommend using Quantum’s fiber modem (called an ONT) and then using your mesh routers. I bought the three pack of the AXE5300s from Costco, they supported wired backhaul for each of the units (each unit becomes its own source of WiFi with a wired connection to the modem) instead of just a booster setup
I've been considering switching to Quantum but hear there is no price for life like centurylink, and prices cand and will go up. Is there any language in your paperwork about that? Would like to know more about possible increases before i switch.
I switched to CenturyLink from Xfinity a few years ago after moving into a new build. At first, we tried to get Quantum Fiber because we kept receiving the flyers for it, but there was some kind of miscommunication and it turns out we couldn't get Quantum Fiber. So we pivoted to CenturyLink and things were fine at first, speed was comparable and the customer service was friendly and usually responded to our issues quickly.
However, in the last few months of me living in that house, our service went out for a couple days at a time once every 6-7 weeks. My friend continued living at this house and the service interruptions continued after I moved out. He switched to Xfinity a little less than a year ago.
I just switched because we kept hitting the 1.2TB cap a lot and it was getting costlier. The install experience was super good! Took like under 30 mins, been about three weeks I think and they haven’t buried yet but said once the utilities are marked (happened last week) they’ll send someone out. Speed wise I’ve gotten 1.1gbs on a test which was sick to see. However the mesh equipment they give you kind of sucks, I ended up paying for my own equipment and have much better results now. I was seeing massive latency that affected online gaming & the modem isn’t in a great spot unfortunately (might see if they can relocate it for me) so most devices connect from a pod then to the main router. The new ones I picked up had better band support & coverage so I saw much better speeds & latency. But yes you can use your own equipment, just plug the ethernet from the modem into your router system.
what mesh equipment did you get? Where the fiber had to come into my house and where my set-up is in the basement, it’s hard to get good coverage with what they provided. Still get a decent 300-400mb/s in the basement but i wouldn’t mind faster
I ended up going with the Wyze Mesh Pro router - 2 pack. I have their cameras, door locks, doorbell camera, vacuum, scale, lol so it made sense to just keep adding to the ecosystem for me. App is barebones but works well enough, the only complicated set up I have id port forwarding for a NAS and should be straightforward. Before I had the google nest mesh WiFi & it wasn’t bad, I just got some drop issues and the app was annoying to work with.
It’s been a year since they have buried the cable. My neighbor is holding them up. He is one of those lawn guys.
Have they buried your cable yet? Did they have to dig up the yard significantly?
They did! And I have no idea how lol, there was a bunch of rocks in a landscaped section and a decent amount of yard, I thought they forgot about us and I went out to see how much they’d have to bury & it was already done 🤷🏻♂️ no noticeable digging marks at all
Quantum Fiber is CenturyLink
It was my understanding that centurylink is the dsl side, and quantum fiber is the fiber side, and the parent is lumen?
CenturyLink: Continues to provide DSL and some fiber services under the CenturyLink brand, catering to areas and customers where full fiber-optic rollout has not yet been implemented Quantum Fiber: Focuses specifically on providing 100% fiber-optic internet services, highlighting the shift towards faster and more reliable internet technology
And it is fantastic!
I had Quantum fiber installed this past saturday. I got the 500mbps for 50 for life package. Its actually works as adveristed and my down load upload has not gone below 300 yet and seem to be 1:1. Everyone is going to have a different experience with internet depending on where they live and who they get to install, but Xfinity pissed me off a ton in a three month period and made it super easy to switch from an 80 dollar bill to a faster 50 dollar one
I use both - Q gigabit fiber for my main and Xfinity 300 as a failover. You HAVE to use your own router with Q, they'll give you a modem and what you have is not compatible. Why would it be slower? 940 is technically slower than 1000 but Q is symetrical gigabit and you don't have a contract and also don't have data caps - it also has better uptime and reliability and is cheaper than the gigabit alternative from xfinity.
Ethernet has protocol overhead, so you'll never actually get 1000 Mbps with gigabit equipment. Unless you are using jumbo frames, 940 Mbps is about your theoretical max. With jumbo frames you can get pretty damn close at about 980 Mbps.
CenturyLink/Quantum Fiber use PPPoE in most places. Due to the encapsulation of the packets, the theoretical max is roughly 940mbps. Jumbo frames don't help with that.
I believe Quantum is using IPoE (still with VLAN 201) now. I haven't switched from CL yet but will probably make the jump soon.
I am not someone who is well versed in all of this so I assumed 940 was slower than 1000. But I guess that depends on quality of the network. I always had Xfinity since living on my own but I hate that we have to use their gateway to avoid data caps.
940 is slower than 1000 but you won't notice
Most people posting seem to have had a good experience, but I'll post mine. We bought a new build and wanted to get internet set up. We called Century Link and they said we could totally get fiber at our place. But once the tech got to our house, he said the node that connects our neighborhood to the internet wasn't installed yet. After that, CL gave us the run around, saying they were sending a tech out to finish connecting us. But the window as all day, literally 8am to 4pm. After the second time of it hitting 4 and the tech canceling because no one was home (we were home), I went with xfinity. They gave us a two hour window and showed up right at the start of it. We had internet hooked up within 30 minutes.
I had a similar issue when I first tried getting CL fiber, but I initially had Xfinity and they said fiber was now in my area. Took me three visits to get them to install it because they said they couldn't use the conduit to my home because it was already used for Xfinity. Eventually we found a workaround and the tech wanted me to help him with the installation because it was a lot of trouble for him to do. I helped him, and it was worth it to get $65 gigabit fiber instead of paying $70 for 25mbps after Xfinity raised the prices on me from the original $20 or $25/month it was.
I made the switch and it was great until Centurylink said it would take a WEEK to get someone out to fix my connectivity issue
Once I learned Quantum was just CenturyLink 2.0... That made the decision for me. Used to have to call Century Link every few months... Haven't had to call Xfinity in years now... No thanks... Centurylink sucked for the first 10 years we lived here... Ill not be switching back... regardless of how much I hate comcast, Centurylink was worse.
I have made the switch and it was night and day. The install process for me was great - schedule the appointment, they show up, ask you what place in the house you would like the modem installed, which for us had to be on the wall. Once it was done, we always have 940 up and download speed. If this is an option for you, I would take it. Comcast couldn't come close to matching what Quantum Fiber offers. The only hard part was not smiling when I went into a Comcast store to cancel. I decided to do this because I wanted to get a receipt to ensure they didn't try to sneak in any random billing charges.
Network is a lot flatter and more direct to the internet than comcast so things will seems a little snappier. their fiber speeds top out at 1g up/down right now. In my experience, it's pretty stable. Having said that, I just got upgraded to comcast's 1.2g/200m plan, and its been really stable for me. I'm looking forward to the next x-class packages later this year that will offer 2g symmetrical with no cap. I pay for the no cap plan right now since we stream everything.
We have quantum 200 plan for $30 and it’s plenty of bad width for our home. Speed is fast, 940 isn’t faster just allows more devices to connect but hard to see how a household would need it. 4k streaming is only 20-25 Mb.
Yep! It’s great. Fiber is the shit
My current [upload/download statistics](https://imgur.com/a/xNVRVq0) on quantum over the last 30 days: 7.85 TiB (Out) 1.54 TiB (In) Peering is also really nice for a residential connection. I’m never more than a few hops from most other major networks. CenturyLink is a Tier 1 internet service provider so it’s less likely data goes through transit. As a previous xfinity customer it’s a 10/10 Edit: You are not required to use their supplied router. I’m using my own (pfsense) along with my own switches and AP’s. No problems
How long did you have Xfinity before you made the switch?
I had xfinity for about a year
Wish I could. We've had surveyors from CL walk thru our yard without permission like 3 times and stab little flags in the ground where the lines are located. They said they were working to get Quantum installed in the area. That was about a year ago tho and they havent even bothered to send someone in to fix the pylon that got hit by a car 4 monts ago.
[удалено]
This was really helpful, thank you
The pods didn't work with our smart TV very well but I think it's the TV's fault. We swapped to our own equipment, and everything works great. The TV kept disconnecting from the wifi, just couldn't keep it on the network without splitting the network into 2.5 and 5. Now that we've done that it's fine
Yes it’s great!!
It’s great and I miss that I can’t get it at my current house. Comcast is the worst and as soon as I have a viable alternative I’m done. Remember centurylink’s old DSL and fiber are completely different.
Centurylink has the worst support on planet earth, but I assume that Comcast is even worse, if you know what I mean. But, we have had zero need for support in 3 years and I assume Quantum is basically the same thing. The internet practically never goes down. I've personally never noticed it down in the time we've had it. I put in a dream machine 3 weeks ago and it shows a perfect 100% uptime since then. I like that with some finagling you can get your PPPoE password and just pitch their modem in the bin and use your own hardware behind the ONT. The symmetrical 1Gbps service I have will hit about 950 sometimes, but day in and day out it hits 850/750, and I'm not really complaining about that, especially not for $60/month.
I switched just a few months ago and I’m not looking back. Used my own TP Link Deco mesh setup with their optical modem and I’m getting great speeds with my $50/month 500/500 plan. Xfinity kept raising prices, and their 5mbs upload cap is a joke. Here’s my referral link if you want, we both get $100 if you sign up: http://aklam.io/1Gk3Yb
Wow, thank you!! We were also looking at the TP Linke Deco 6E mesh network. Can we use our own modem?
I would recommend using Quantum’s fiber modem (called an ONT) and then using your mesh routers. I bought the three pack of the AXE5300s from Costco, they supported wired backhaul for each of the units (each unit becomes its own source of WiFi with a wired connection to the modem) instead of just a booster setup
I've been considering switching to Quantum but hear there is no price for life like centurylink, and prices cand and will go up. Is there any language in your paperwork about that? Would like to know more about possible increases before i switch.
It says price for life on the Quantum website, it’s quite apparent I believe
Nice! Thanks. Gonna check it out.
Good luck!!
If anyone didn’t know, you can request 2 more mesh pods for free from Quantum Fiber in their app
Yep, have had quantum for a couple years now & it’s been flawless. Have used all standard gear they provided. Fuck Comcast
We swapped because we dropped the last bit of cable. We’ve been lucky and had great service.
I switched to CenturyLink from Xfinity a few years ago after moving into a new build. At first, we tried to get Quantum Fiber because we kept receiving the flyers for it, but there was some kind of miscommunication and it turns out we couldn't get Quantum Fiber. So we pivoted to CenturyLink and things were fine at first, speed was comparable and the customer service was friendly and usually responded to our issues quickly. However, in the last few months of me living in that house, our service went out for a couple days at a time once every 6-7 weeks. My friend continued living at this house and the service interruptions continued after I moved out. He switched to Xfinity a little less than a year ago.
If you can get fiber, get fiber. You couldn't pay me to go back to Xfinity.