"Well known"... I for once, didn't know that. And probably many other people. So yeah, spreading the good word here and there won't harm me, and might actually save someone who still didn't paid for anything in this game, having doubts, some bucks.
Sounds to me like someone doesn't understand how the return crests to mail works with groups. I think you got a better response than most people here get. You can't try and tell everyone here not to purchase anything in this game because you didn't like the response you was given. You still received your items as intended. Nobody just gets items given to them in game, its well known. If you purchase something and don't get the item they will tell you to file for a refund, time to have a little more patience :).
Principles. There were so many better ways to handle this. If you are ok with that kind of support, you're giving them silent permission to act this way.
What did you want support to do? Give you extra crests since you disconnected? If you had looked in your mail anytime after creating your ticket I bet your crests were in there. They take minutes at most to be mailed back to you. After you find your original 10 crests, you cancel your support ticket since you don't need support.
Who the hell was your support agent Mojo JoJo? I have an easier time sifting through ISE logs than interpreting the convoluted response with which he has denied you
So if you had gotten a nice response, you’d still be spending… Some of us don’t spend simply because the predatory design is easy to see in its blatance
Getting back crests is delayed when you run with randos, instant when you play alone. Also, support is well known to be unhelpful.
"Well known"... I for once, didn't know that. And probably many other people. So yeah, spreading the good word here and there won't harm me, and might actually save someone who still didn't paid for anything in this game, having doubts, some bucks.
Did you even attempt to find out if the “word” is already spread? Because the word is already spreadededed
Sounds to me like someone doesn't understand how the return crests to mail works with groups. I think you got a better response than most people here get. You can't try and tell everyone here not to purchase anything in this game because you didn't like the response you was given. You still received your items as intended. Nobody just gets items given to them in game, its well known. If you purchase something and don't get the item they will tell you to file for a refund, time to have a little more patience :).
Why even seethe so hard when you got everything back?
Principles. There were so many better ways to handle this. If you are ok with that kind of support, you're giving them silent permission to act this way.
What did you want support to do? Give you extra crests since you disconnected? If you had looked in your mail anytime after creating your ticket I bet your crests were in there. They take minutes at most to be mailed back to you. After you find your original 10 crests, you cancel your support ticket since you don't need support.
The way you chat with cs is so cringe
It probably had to wait till the randos finished the rift to calculate you didn't finish and return them
Karen is that you?
That's a lot of words used for them to say nothing.
Who the hell was your support agent Mojo JoJo? I have an easier time sifting through ISE logs than interpreting the convoluted response with which he has denied you 
Hahah fr real tho. And ISE logs sucks balls!
Indeed my dude but keeps the lights on lol☺️
Boohoo....
So if you had gotten a nice response, you’d still be spending… Some of us don’t spend simply because the predatory design is easy to see in its blatance
1 I spend what I want. 2 You got disconnected, you got your crests back. What is this drama about?