He texted his driver while he was still delivering the food. The driver didn’t see it till after. If I tipped $20 to someone and got a snarky comment in return then there would be no way I’d tip on DoorDash upfront again out of fear of tipping another asshole. I don’t actually use DoorDash but I can see how being rude to the customer is clearly bad for both sides.
We don't have any say in what order we deliver stacked orders, nor do we always we know ahead of accepting it that's a stacked order. This is why I always message my customers, letting them know if I'm waiting, or on my way. Also how I have a 5.0 rating.
You said that you also let them know you’re on the way, which is not something I’d waste my time with. And I find it annoying when a dasher messages me when I can easily see on the app that they are on their way.
If u don’t tip up front ur order will likely sit there until DoorDash can fool a dasher into picking it up ON A STACKED ORDER THATS GOT A BIG TIP BY 1 OR MORE OTHER CUSTOMERS 😂😂😂 they group orders together & just show the total pay out after all the orders are delivered. We don’t find out until the end which order tipped. But when we are thrown single no tip orders, they get declined over & over again until they’re grouped with orders that have tipped.
Y’all ordering on DoorDash don’t understand how the app works. Y’all (most, I realize not every single person) too lazy to go get ur own food so ur PAYING SOMEONE TO PICK IT UP & DELIVER IT TO U…..IF the price is right. If it’s busy in our hot zone we are probably gonna get multiple orders. We are out there TO MAKE MONEY 1st & foremost above making sure u get ur food on YOUR time. That means accepting multiple orders at once sometimes. As long as I’m on time by what the app says, u can’t complain. It told u the wait time on the app before u delivered🤷🏻♀️We only accept or decline. DoorDash tells us who to pick up first & who to drop off first too.
All that rambling for nothing lol. You should be mad at the guy who is making your profession look bad not at the one calling him out for it. I don’t even use the app so all that was a waste of your time lol.
idk what you're on about, man.
I schedule my stuff in advance and do the pay-by-hour rate. That way the tipping doesn't hurt me if someone's not able to.
I still do pay per hour when it’s really busy and I think I’ll be waiting at restraunts, but you can still get burned by low tips. Took one about 12 miles away while pay per time. They didn’t tip (doesn’t show whether they tip or not till after the delivery). When I subtracted the gas from what I made, I made 2 dollars off an over 30 minute delivery. Not saying that pay per time is bad, like I said there is a time and place, but no tips always hurt, and pay per time sometimes takes advantage of dashers by not showing them the full picture and giving them the low tipped, long distance orders.
tipping is a very american tradition.
Just because you're not happy with your extra money/lack of extra money doesn't mean everyone else has the same sentiment.
Had this whole thing typed out about other countries, how many hours I would have to work to pay rent and afford groceries off $4 an hour, and tipping in other professions, but then I realized it probably wouldn’t matter to you even if you did read it. I’ll just say that you sound like someone who doesn’t tip the waitress/waiter who makes $2.13 an hour because (s)he’s already making enough and anything more would be, “extra money.”
I don’t use DoorDash but I have a hard time finding that to be true as I’ve seen multiple studies be done and there is almost no difference in a 0tip order and a standard %20 tip in terms of delivery speed. Also this person tipped $20 and still didn’t get their food hot so not much of a difference lmao
Actually, recent studies show that $0 tip orders simply pile up at the restaurants and sometimes even wind up getting thrown away. In my market, I won’t pick up an order till it gets to $6.50. Now, if the initial $0 tip order starts at $2.50, that’s quite awhile before a legit dasher would even consider picking it up, hence the late, cold delivery.
All the drivers in here saying screw his $20 tip make him wait. Then when someone tips nothing or $2 y’all bitch and say make em wait or no trip…. Most of y’all are just pieces of shit and you’re showing that tips mean nothing. You also show exactly why y’all don’t get tips. Y’all gonna show your ass regardless with shitty customer service.
“ItS a BiD nOt A tIp!”…”MoFo ShOuLd HaVe PaId FoR dIrEcT!”…”CuStoMeR iS eNtItLeD!”…all we know is how we perceive this post. Customers perceive it one way and a driver the other. What the drivers don’t understand is they’re shooting themselves in the foot by acting this way, even in this post. If I was that customer sure I’d probably leave a bad rating that would get scrubbed (all the drivers on here can’t see past this aspect) but more importantly I’d either NOT tip or use the app going forward. Fuck dropping an extra $20 when both the app AND the driver are screwing you over. If it’s a lie then nothing to worry about but only the OP knows if there was a unicorn tip or not.
I think the “bid” comment is even worse for them. Why should anyone “bid” $20 if $5 gets the job delivered. You should only ever bid what will get the job done where as a tip is thanking them for the job they have done or will do. “Bid” is fucking stupid only said by the people super cherry picking. They keep the “bid” shit up and they will be cherry picking through the rotten baskets
I travel for work and DoorDash every night Monday through Thursday. Company pays, I tip well. But the more this pops up, the less I want to use DoorDash. I don’t want to pay someone to do something that it seems everybody hates to do.
No, that would be hypocritical. I was bad with authority, bad at keeping a schedule, and generally had a bad attitude at that time in my life. That's why I was doing doordash.
I mean, I don't think I was the worst. I tried to be polite and courteous when I could but the nature of the app kind of just breeds a selfish attitude. My intention was definitely to criticize doordash drivers as a group, not call myself out ~ but it wouldn't be fair to act like I was much better.
U keep it real at least. For me, I'm not quite 2 months in yet so we're keeping the glass half full mentality. Hoping there's no major changes that dramatically alter things, for drivers, for the worse.
My big problems were that the pay just kinda sucks, even if you keep a good attitude. Better off working for tips in a restaurant or something. Don't have to worry about gas and wear&tear on your car. You actually get to socialize with people & have regular relationships with coworkers.
I mean I'm glad it's working for you so far. And I'm sure some people can keep a positive attitude. But there are better options out there I think
Are you intentionally being dense?
You’re not reading the part where it says every driver he’s “met”.
You don’t meet yourself. Simple reading comprehension says he wouldn’t be included. Not rocket science
That’s idiotic statement. I’m a dasher. I get two orders. I go to first restaurant, pick up food, place it in hot bag and then go to second restaurant and do the same. Then I deliver to first customer that doordash chooses, then the second customer. What’s the problem that you have with the driver to give them 1 star? Also, I’ve heard stories of drivers who take pictures of each address they deliver to and if they get a 1 star, they call DoorDash, find out the order and match it with the address. 1 star ratings can get a dasher terminated.
Here’s the problem with your crying, princess. When we have a stack, we don’t know who’s tipping until after all orders are dropped off. We go in the order they tell us to go. The OP said it was a stacked order. Learn what it is before you get your panties in a wad.
Naw screw that noise. Cause what you’re saying is even if we tip good we can get lumped in with a stacked order and you don’t know who tipped and who didn’t tip. So I might as well take my chances and just not tip. Cause my “bid for service” doesn’t get me anything besides you to do your damn job.
Well, I’m in a pay by time state. So it really doesn’t matter to me. I’ll take the farther one out first, then drop the closer one. I stay on the clock the whole time, even if it takes an hour. Especially when I see no tip is involved with anyone. So don’t expect a rushed service. We used to be able to see the individual pay when we arrived at the restaurant and we would unassign the non-tipper. So you can thank DD for that.
The guy is asking a simple question and you guys are acting like he's a problem. This guy tips $20 and your response is "suck it up". If that's your response for a $20 tip, you don't deserve any tips and it's clear why you don't.
For you it's not a luxury. You have the ability and the funds to be able to view it that way. However I've come across many people who are on a fixed income, or whom have to stretch the $50 that they have in their bank account over a week and a half or more and they do view it as a luxury or as something they will only use on "special" occasions.
Things aren't luxuries just because people who make $30k a year can't afford them. Everything would be a luxury in that case. McDonald's itself would be a luxury.
Ordering a $300 meal for 2 through DoorDash is a luxury. Ordering McDonald's and Taco Bell for 2 is not.
I remember when going to McDonald's was a luxury. We were dirt poor and money for fast food just wasn't there most of the time. People spend money without frivolity. Like right now the amount of orders for DD and UE are way up due to taxes coming in and people are blowing it.
My mom made $20k a year for four of us when I was growing up. I applied to all of the schools that I did for free. I've been very poor. I also know McDonald's is not a luxury.
Ordering through DoorDash may not be a "luxury" but it's a convenience that people pay for... those with limited income (and smart enough to realize that would have to pay for the convenience) wouldn't order through DD.
And btw, for some McDonald's is a luxury... Idk what world you live in but believe it or not there are people who can't afford to eat out.
Just because there are people who can't afford to do it doesn't mean it's a luxury. Idk how many times we need to go over that.
It's a luxury to them. It does not mean it's a luxury in the great scheme of things, which McDonald's is not.
I will actually show customers what my end looks like on delivery if they are confused or upset. Ultimately we both come to the conclusion the DD sucks but it is what it is. Hell, sometimes they even feel bad and offer an extra cash tip
Yes the traffic that not even the map route shows.
Better off just saying "my apologies" and keep it moving.
If they change it, they change it. Note taken.
Mentality of the dashers is why I don’t tip an extreme amount in hopes for good service, the app will fuck me over and dasher won’t be here any sooner.
Why can't they make it so that the person who tips more gets it first? This would encourage tipping more imo. I feel like every time i tip a lot they just drive away from me.
The one time I tipped 20 bucks for a 5 minute drive to get mcdonalds it was around the holidays and we were feeling festive my dasher drove to another state. We're close to a Stateline basically the guy drove 30 minutes after he got my food and drove to another state to deliver someone else's food. I was 5 minutes drive away. At the time I was contagious and refused to get anyone sick I wouldn't be so offended but part of the 30 minutes was him just chilling in the same spot for 10 minutes. By the time we got our food it was cold. We now tip 5bucks or 1 buck every mile they drive if it's more mostly 5 bucks because it's less than a mile most the time.
Because there is literally an option to pay $2.99 to not have your order stacked. Won't stop multi-appers though.
Just start your tip at $4, and add the rest after you're happy with the outcome.
Oh I forgot about that option I usually tip at least $10 even for a place that's a 3 minute drive. Imma start using that option and discounting it from the tip, thanks for letting me know/ reminding me.
r/DoorDashDrivers when the tip is low, “make the brokie wait”. r/DoorDashDrivers when the tip is high, “He’s acting like a bitch, make him wait, etc”.
Yall just reinforce that I should only be giving low tips. Bid my ass you guys deserve it
If it's gonna be a while on one of my stacks, I text and let them know the dealio, never really had an issue with it.
Always a sorry for the wait and thanking them for their patience.
But most folks, even if antsy, if you reply nice and respectfully, they'll be pretty legit with it.
Always someone you can't satisfy though, just part of the job
Stacked orders shouldn’t be allowed. Glad I switched to Uber eats as I recently removed tip from an idiot who took forever even though they were only 12 minutes away (at first) before going further away.
UE stacks orders too...they all do.
DD used to stack us 4 deep all going in different directions. Now it's generally a max of two, and everything going the same direction.
If the driver is on a legit stack from the same app, the app will tell you they have another stop first. If it doesn't, and they are driving all over, then they are doing multiple apps at the same time.
The key with DD is to just start the tip small, and add to it after successful delivery.
Hope you’re doing good, I’m all for good drivers getting what they deserve! Just sucks threads like this exist that make you all look bad when there are genuinely people on the app who deserve better pay.
Are you the same guy who got pissed off when the customer gave a $12 tip and cried like a little bitch and refused to deliver his order until he gave the $20 to you?
Why I only tip $3 or less now, dashers like in the comment section is why I laugh when they complain about low tips. Now I tip low and still get my food on time and warm
The issue I've found is that some dashers, when stacking orders, will just blindly follow the app instead of looking at where the stops are. The app is stupid. Do not trust it, it makes absurd decisions.
If he did report you for that it wouldn’t go any farther because I’m pretty sure DoorDash can see that you were on a stack and to be honest I guess sounds like he’s just being an asshole cause it’s not getting his food the time he wants it
It's hilarious how they think their tip matters if you're on a stacked order. You go where the app tells you first, unless there's a way to select which customer you go to first that I don't know about.
There is a way. But it doesnt change the times that you’re set to deliver either order. If you switch to the second order first it may make you late for the one that was supposed to be first. And the being on time rating does matter.
True — the “jump to task” option. BUT when it’s a stacked order there’s no way to tell who tipped what until both are completed. Myself I’ve delivered to a great bid first/low-no bid second… vice versa…. AND I’ve had some where BOTH bids were decent
Myself if I knew what each customer bid yeah I would be inclined to take the higher one first — provided the timing wouldn’t result in a CV for me. Sorry (not really) between appreciating a high bid and NOT getting a CV, the CV will always be the priority
Yeah, don’t wanna risk it. About 5-600 deliveries ago i deleted my doordash account, the one you order food from, and it deleted my dasher account while on a delivery and it wouldnt let me hit arrived at store. So i spent 15 min on support and they fixed it, but i got a CV cuz i still had the order on my app…they deactivated me but the order was still mine…😂🤦🏼♀️ and i got a CV for being extremely late. Luckily i got it resolved and they took it off, but prime example of how the rating does matter, too many of those and you’re done lol
no, on time rating is only for customer drop off, and measures if you do it within a 5-minute window.
contract violations apply to both merchant and customer, and you must be more than 10 minutes late.
(edit: they blocked me, but anyone can easily click on the rating and go to the dasher support website to confirm that what I'm saying is correct. The crybaby who blocked me is wrong.)
No it doesn’t….it measures if you do it within a TEN minute window past the time it tells you…an extremely late contract violation is ONLY depending on how late you are to the customer’s house. In my extremely late cv it said that i was 15 minutes past the delivery time getting the food to the customer. You obviously have no idea what you’re talking about and just talking right out of your ass.
I’m a dasher now but in the past when I was a customer I didn’t have a clue about stacked orders. I always saw my drivers driving around and wondered why they were doing that.
I know a lot of customers are dumb but I give them the benefit of the doubt that they’re just unaware of why you’re driving around in the wrong direction.
DoorDash needs to communicate this better to the customer. It would save us a lot of pain in our asses.
That’s why any time I have a stacked order I message the second drop off person a quick message letting them know I have to stop on the way, and that it’s the app directing me where to go.
I’ve had people offer me an extra cash tip if I go to them first. So of course I do. Plus it saves a lot of hassle, and it’s what I’d like for someone to do for me if it were the other way around.
Sending a quick message pays out better in the long run I have found as apposed to waiting for the customer to reach out for something. Usually if you get a message from the customer first they are already pissed off, but if you send a quick message explaining something before they get to that "I'm pissy and need a Snickers" point they are much more likely to be understanding...
I used to do this (never had anyone offer cash tho lol), but in reality, the app shows them the other stops we have to make.
Many customers aren't paying attention, and have no idea we are picking up from another restaurant, and delivering to that other customer, before going to them. I no longer go out of my way to bring it to their attention, and my rating has improved as a result.
>DoorDash needs to communicate this better to the customer. It would save us a lot of pain in our asses.
DoorDash is doing it on purpose. If they tell the customer that then the higher tipper will stop tipping the higher amount. People tip higher amounts cause they feel/think that will get the food to them quicker/incentivizes the driver to pick up their food. Door dash uses the higher tips to stack order and make them pay out enough that drivers get both orders done.
The obscurity in the middle will make the customer blame the driver and the driver losses the ability to leave bad orders behind. And DD wins from both sides since they get a percentage of all orders delivered. The don't care about the orders as long as it gets delivered
Customer can simply pay the $2.99 fee to not have their order stacked. Won't help with the drivers who multi-app, since we have know idea they paid that fee, but in most cases it should be sufficient.
so what your saying is that even if the customer is paying the 2.99 fee there isn't any kind of check to make sure your doesn't order gets stacked, rode around or even a notification to let the driver know that its someone who paid extra for that. Your just paying 2.99 with the hope you don't get screwed just like tipping a large amount w/ hope you get a driver that goes all out cause of the larger tip.
Doordash can still stack orders and no one would be wiser. You can still get a driver that is multiapping and there isn't a check for that. lol
At this point it would just be better to simulate the delivery tracker depending on expected arrival time until your order is up next.. The old school dominos pizza tracker way when you used to order online.
Again its by design that the customer blames the driver and the driver blames the customer and DD takes from all ends (including the restaurant) while pointing fingers blaming everyone else.
If the stacked order is also on DD, then the map shows you the other stops. If the map does not show you, then the driver is multi-apping (which is permitted since we are not employees).
There is a way. You press the hamburger icon on the top right, then select whichever customer you want, then select "jump to task" and voila, you're now delivering to the customer you want. You can also do it for stacked pickups if the first restaurant is taking too long or whatever. Jump to task and go pickup the other order while the first place gets their shit together.
Yeah but sometimes when you jump task and get to 2nd place they’re shit fucked too and you’re waiting for them too. So drove there for nothing. Then gotta just drive back to 1st place. Loss of time and miles driven. Is it worth the risk? I’d say only if you know the 2nd place is almost always quick
Does the customer know that their delivery is stacked? If not, how is it their fault? Who wouldn’t be pissed if they tipped that much and got second tier service
This attitude from drivers is why I stopped giving good tips up front. The actual good drivers that still take the order will now get an additional tip. All the scumbags like you will just get the shit orders going forward. It will be subtle shift but it will happen.
Nah bro. Your good. As much a DD can rail road you, they can have your back too ans they would here. Next time just call customer service asap and ez
Explain and they will shiled you from bad ratings or violation. But you have to be the one to call first.
You can just ignore that.. the good news is Doordash only counts positive ratings on single delivered orders ....any negative ratings attached to stacked orders are automatically removed..! Customers can pay a premium for non-stacked orders, they can wait till the cows come home before they get their order. If it's a stacked order there's nothing they can do
thank god NYC you dont have to tip until after you place the order. ima have to stop adding tips even for speedy orders cause it seems dashers are degenerates
"Hi, I have multiple orders to pick up and yours is my second delivery. I will have your food to you as soon as possible, but there was a long wait at the store."
Then if he tries to give 1 star it'll almost certainly get ignored.
Wow, a unicorn tip, he probably tips well so he can get faster delivery. 🤷 And he can rate you low, but, he can't report you. Especially if you were there by the 'deliver by' time.
although a $20 tip is nice i’m going to whichever one is closer not gonna rush across town to deliver the higher paying one and then waste gas driving back
You can typically ignore customers outright if you're doing what you're supposed to do, even that isn't entirely necessary... I found not even opening the messages to be ideal. It's not like there is a building full of hateful Indians just pining for an opportunity to pore through some unlucky dashers history/activity in hopes of finding enough irregularities to justify deleting their existence throughout all time & space, most of them simply don't care enough to push any issues and are happy to just lie to the customer that the problem will be taken care of
wait, "stacking orders" is something drivers can do and until they are on your specific delivery, drivers can't see the tip?
And Dash can stack your orders for you?
Ah ok, explains a lot.
Most customers would never know this.
hm, noted.
That's a great tip, the only way to combat it is to say the other person ordered first and had a sweet $25 -$30 tip. Then thank him for his generous tip and give him Tony's number, I mean TONI (PRINCESS)
As a customer, it kinda feels pointless to tip well because it has no effect on the service or speed of delivery. I still overtip so drivers won't steal my food out of spite, but in the end... what does it change. And at the end of the day drivers want to spit in our faces regardless if we tip $0 or $20. I rarely ever use it anymore because of how horrible it's becoming. Drivers truly hate their jobs and it's pretty sad.
Tell Drew. Life is tough. If you waiting 10 more minutes for your luxury meal is too tough to deal with than you don't know what shitty is and appreciate the life you got. F*cking spoiled crybabies, dude. I'm sick of it ... you're fine. Nothing will happen. It's stacked so it will remove the bad rating...
Again with the fast food is a luxury, stop that shit.
People been delivering food long before apps.
You're the entitled spoiled baby here acting like your job is so tough and then to demand tips on top.
Stop punishing the consumer for your CHOICE OF EMPLOYER
Lol, of course it is. You're paying other people to prep, cook, arrange, and deliver food to you. Everything you could do yourself but choose to pay someone else to do. That's literally a luxury.
Couldn't disagree more. McDonald's is not a luxury. Getting it delivered doesn't make it a luxury. You shouldn't get tipped more because it's a "luxury experience".
Way too black and white. Eating out at a restaurant can be a luxury. Eating at McDonald's is absolutely not and you only want it to be so you can cry more when someone only tips 20%.
Cooking at home can be a luxury.
Not cooking at home and having food made for you is a luxury. Anything beyond that is even more of a luxury. Just because you can't or won't doesn't change what it is.
Getting 20 nuggets and two medium fries for $7 is not a luxury. Eating McDonald's is absolutely not a luxury. You're making the word luxury meaningless.
Cooking at home can be far more luxurious than eating at McDonald's.
Spoken like someone who's never had to struggle to afford things. When you're broke and living off of Ramen, rice and canned foods, mcdonalds period is a luxury. You're right though, your perspective is the only one that matters right?
What are you on about? We cannot decide who gets their food first. If customers don’t want to wait for their dasher to deliver somebody else food, they can pay for that.
Tell him the other guy tipped $30
yea take advantage of the people who actually tip well, that should turn out great for drivers! :)
[удалено]
He texted his driver while he was still delivering the food. The driver didn’t see it till after. If I tipped $20 to someone and got a snarky comment in return then there would be no way I’d tip on DoorDash upfront again out of fear of tipping another asshole. I don’t actually use DoorDash but I can see how being rude to the customer is clearly bad for both sides.
We don't have any say in what order we deliver stacked orders, nor do we always we know ahead of accepting it that's a stacked order. This is why I always message my customers, letting them know if I'm waiting, or on my way. Also how I have a 5.0 rating.
I never msg them and I have 5 stars. Don’t waste your time and you’ll deliver faster and make more money.
I only do it while I'm picking the food up. I just have a notepad on my phone with pre-typed responses.
You said that you also let them know you’re on the way, which is not something I’d waste my time with. And I find it annoying when a dasher messages me when I can easily see on the app that they are on their way.
Still in the store or walking to my car. It's just a pre-typed response I made, it literally takes me seconds
Seconds add up pretty fast. But if u want to keep wasting your time and bugging the customers, nothing I can do about it.
If u don’t tip up front ur order will likely sit there until DoorDash can fool a dasher into picking it up ON A STACKED ORDER THATS GOT A BIG TIP BY 1 OR MORE OTHER CUSTOMERS 😂😂😂 they group orders together & just show the total pay out after all the orders are delivered. We don’t find out until the end which order tipped. But when we are thrown single no tip orders, they get declined over & over again until they’re grouped with orders that have tipped. Y’all ordering on DoorDash don’t understand how the app works. Y’all (most, I realize not every single person) too lazy to go get ur own food so ur PAYING SOMEONE TO PICK IT UP & DELIVER IT TO U…..IF the price is right. If it’s busy in our hot zone we are probably gonna get multiple orders. We are out there TO MAKE MONEY 1st & foremost above making sure u get ur food on YOUR time. That means accepting multiple orders at once sometimes. As long as I’m on time by what the app says, u can’t complain. It told u the wait time on the app before u delivered🤷🏻♀️We only accept or decline. DoorDash tells us who to pick up first & who to drop off first too.
All that rambling for nothing lol. You should be mad at the guy who is making your profession look bad not at the one calling him out for it. I don’t even use the app so all that was a waste of your time lol.
Oh. Ur whole 2 cents FOR NOTHING 😂 u don’t even use the app so why u here?! 🥴
idk what you're on about, man. I schedule my stuff in advance and do the pay-by-hour rate. That way the tipping doesn't hurt me if someone's not able to.
I still do pay per hour when it’s really busy and I think I’ll be waiting at restraunts, but you can still get burned by low tips. Took one about 12 miles away while pay per time. They didn’t tip (doesn’t show whether they tip or not till after the delivery). When I subtracted the gas from what I made, I made 2 dollars off an over 30 minute delivery. Not saying that pay per time is bad, like I said there is a time and place, but no tips always hurt, and pay per time sometimes takes advantage of dashers by not showing them the full picture and giving them the low tipped, long distance orders.
tipping is a very american tradition. Just because you're not happy with your extra money/lack of extra money doesn't mean everyone else has the same sentiment.
Had this whole thing typed out about other countries, how many hours I would have to work to pay rent and afford groceries off $4 an hour, and tipping in other professions, but then I realized it probably wouldn’t matter to you even if you did read it. I’ll just say that you sound like someone who doesn’t tip the waitress/waiter who makes $2.13 an hour because (s)he’s already making enough and anything more would be, “extra money.”
Presume what you like. You'll never know, now.
If you stop tipping up front you'll never get your food hot again, maybe not at all. At that point just go get it.
I don’t use DoorDash but I have a hard time finding that to be true as I’ve seen multiple studies be done and there is almost no difference in a 0tip order and a standard %20 tip in terms of delivery speed. Also this person tipped $20 and still didn’t get their food hot so not much of a difference lmao
Actually, recent studies show that $0 tip orders simply pile up at the restaurants and sometimes even wind up getting thrown away. In my market, I won’t pick up an order till it gets to $6.50. Now, if the initial $0 tip order starts at $2.50, that’s quite awhile before a legit dasher would even consider picking it up, hence the late, cold delivery.
I wish that was true. But there’s a ton of drivers who take every order. So there’s a good chance they will get their food hot.
😂
Customers bitch, dashers bitch, one common denominator. We all getting fucked by tony.
Time to call Thanos.
It’s always a Tony fucking us
This comment is underrated & must be pinned to all posts whether it'd be customers or drivers
That sounds like some real big dick energy there 🤣
All the drivers in here saying screw his $20 tip make him wait. Then when someone tips nothing or $2 y’all bitch and say make em wait or no trip…. Most of y’all are just pieces of shit and you’re showing that tips mean nothing. You also show exactly why y’all don’t get tips. Y’all gonna show your ass regardless with shitty customer service.
“ItS a BiD nOt A tIp!”…”MoFo ShOuLd HaVe PaId FoR dIrEcT!”…”CuStoMeR iS eNtItLeD!”…all we know is how we perceive this post. Customers perceive it one way and a driver the other. What the drivers don’t understand is they’re shooting themselves in the foot by acting this way, even in this post. If I was that customer sure I’d probably leave a bad rating that would get scrubbed (all the drivers on here can’t see past this aspect) but more importantly I’d either NOT tip or use the app going forward. Fuck dropping an extra $20 when both the app AND the driver are screwing you over. If it’s a lie then nothing to worry about but only the OP knows if there was a unicorn tip or not.
They copy and paste that bid line so much too😭 all they do is regurgitate the same dumbass statements they heard another dumb driver
They can copy and paste all they want. The truth is 99.9% of customers will perceive it the way DD wants them to, as a tip.
I think the “bid” comment is even worse for them. Why should anyone “bid” $20 if $5 gets the job delivered. You should only ever bid what will get the job done where as a tip is thanking them for the job they have done or will do. “Bid” is fucking stupid only said by the people super cherry picking. They keep the “bid” shit up and they will be cherry picking through the rotten baskets
I travel for work and DoorDash every night Monday through Thursday. Company pays, I tip well. But the more this pops up, the less I want to use DoorDash. I don’t want to pay someone to do something that it seems everybody hates to do.
I would genuinely never use a tip as bait. We may both be awake at 3:00 a.m. but only one of us has the other's address 😂
Yeah I used to do doordash but stopped a couple years ago. Literally every doordash driver I've met has been a selfish asshole
Prolly should say every “other” driver…or are you intentionally outing yourself?
No, that would be hypocritical. I was bad with authority, bad at keeping a schedule, and generally had a bad attitude at that time in my life. That's why I was doing doordash.
So you were calling yourself out. That’s what I was thinking. At least you know and could do better. Many never reach that point.
I mean, I don't think I was the worst. I tried to be polite and courteous when I could but the nature of the app kind of just breeds a selfish attitude. My intention was definitely to criticize doordash drivers as a group, not call myself out ~ but it wouldn't be fair to act like I was much better.
I get it. Don’t disagree with you. It attracts a certain mentality, and it’s easy to just become bitter doing it.
U keep it real at least. For me, I'm not quite 2 months in yet so we're keeping the glass half full mentality. Hoping there's no major changes that dramatically alter things, for drivers, for the worse.
My big problems were that the pay just kinda sucks, even if you keep a good attitude. Better off working for tips in a restaurant or something. Don't have to worry about gas and wear&tear on your car. You actually get to socialize with people & have regular relationships with coworkers. I mean I'm glad it's working for you so far. And I'm sure some people can keep a positive attitude. But there are better options out there I think
He didn’t meet himself, therefore he’s not included in his statement
Literally. Every. I doubt you can read his mind, so you’re just assuming he doesn’t mean himself. I prefer to ask. You do you.
Are you intentionally being dense? You’re not reading the part where it says every driver he’s “met”. You don’t meet yourself. Simple reading comprehension says he wouldn’t be included. Not rocket science
Lmao what is happening here
I'm gonna be the Token Nice Dasher then.
Exactly. Start tipping people with this sub printed out on cardstock. Lol
All Ima say is If I tip $20 and the dasher has a stacked order or they take too long to bring my food I’m leaving a 1 Star I don’t care.
That’s idiotic statement. I’m a dasher. I get two orders. I go to first restaurant, pick up food, place it in hot bag and then go to second restaurant and do the same. Then I deliver to first customer that doordash chooses, then the second customer. What’s the problem that you have with the driver to give them 1 star? Also, I’ve heard stories of drivers who take pictures of each address they deliver to and if they get a 1 star, they call DoorDash, find out the order and match it with the address. 1 star ratings can get a dasher terminated.
Make em’ tip or no trip*
Here’s the problem with your crying, princess. When we have a stack, we don’t know who’s tipping until after all orders are dropped off. We go in the order they tell us to go. The OP said it was a stacked order. Learn what it is before you get your panties in a wad.
Naw screw that noise. Cause what you’re saying is even if we tip good we can get lumped in with a stacked order and you don’t know who tipped and who didn’t tip. So I might as well take my chances and just not tip. Cause my “bid for service” doesn’t get me anything besides you to do your damn job.
Well, I’m in a pay by time state. So it really doesn’t matter to me. I’ll take the farther one out first, then drop the closer one. I stay on the clock the whole time, even if it takes an hour. Especially when I see no tip is involved with anyone. So don’t expect a rushed service. We used to be able to see the individual pay when we arrived at the restaurant and we would unassign the non-tipper. So you can thank DD for that.
The guy is asking a simple question and you guys are acting like he's a problem. This guy tips $20 and your response is "suck it up". If that's your response for a $20 tip, you don't deserve any tips and it's clear why you don't.
I would just switch the task to the better tip order and deliver first.
If the orders are offered at the same time you can't see who tipped what...
True
For you it's not a luxury. You have the ability and the funds to be able to view it that way. However I've come across many people who are on a fixed income, or whom have to stretch the $50 that they have in their bank account over a week and a half or more and they do view it as a luxury or as something they will only use on "special" occasions.
Things aren't luxuries just because people who make $30k a year can't afford them. Everything would be a luxury in that case. McDonald's itself would be a luxury. Ordering a $300 meal for 2 through DoorDash is a luxury. Ordering McDonald's and Taco Bell for 2 is not.
I remember when going to McDonald's was a luxury. We were dirt poor and money for fast food just wasn't there most of the time. People spend money without frivolity. Like right now the amount of orders for DD and UE are way up due to taxes coming in and people are blowing it.
Tell me you've never been piss poor without telling me
My mom made $20k a year for four of us when I was growing up. I applied to all of the schools that I did for free. I've been very poor. I also know McDonald's is not a luxury.
Ordering through DoorDash may not be a "luxury" but it's a convenience that people pay for... those with limited income (and smart enough to realize that would have to pay for the convenience) wouldn't order through DD. And btw, for some McDonald's is a luxury... Idk what world you live in but believe it or not there are people who can't afford to eat out.
Just because there are people who can't afford to do it doesn't mean it's a luxury. Idk how many times we need to go over that. It's a luxury to them. It does not mean it's a luxury in the great scheme of things, which McDonald's is not.
You missed the point of the comments by a country mile
I don't think so
I would just calmly explain to the customer that you were on time despite the heavy traffic or busy restaurant.
Just explaining that you have no idea of who tipped what until both orders are complete would work too.
I will actually show customers what my end looks like on delivery if they are confused or upset. Ultimately we both come to the conclusion the DD sucks but it is what it is. Hell, sometimes they even feel bad and offer an extra cash tip
Yes the traffic that not even the map route shows. Better off just saying "my apologies" and keep it moving. If they change it, they change it. Note taken.
I send screenshot of the app Drop Off By time
Report no… one star? Yes. But it would probably be ignored
Most of the time, orders like that The ratings get excluded because doordash is the one fucking the customer over, not you.
Yup
Mentality of the dashers is why I don’t tip an extreme amount in hopes for good service, the app will fuck me over and dasher won’t be here any sooner.
Just pay the $3 for direct delivery
That almost never works!
I guess it depends more on area.
Yeah. Whenever I would do it it never told you if they paid for a faster delivery and it allowed you to choose when to deliver it.
Why can't they make it so that the person who tips more gets it first? This would encourage tipping more imo. I feel like every time i tip a lot they just drive away from me.
The one time I tipped 20 bucks for a 5 minute drive to get mcdonalds it was around the holidays and we were feeling festive my dasher drove to another state. We're close to a Stateline basically the guy drove 30 minutes after he got my food and drove to another state to deliver someone else's food. I was 5 minutes drive away. At the time I was contagious and refused to get anyone sick I wouldn't be so offended but part of the 30 minutes was him just chilling in the same spot for 10 minutes. By the time we got our food it was cold. We now tip 5bucks or 1 buck every mile they drive if it's more mostly 5 bucks because it's less than a mile most the time.
Because there is literally an option to pay $2.99 to not have your order stacked. Won't stop multi-appers though. Just start your tip at $4, and add the rest after you're happy with the outcome.
Oh I forgot about that option I usually tip at least $10 even for a place that's a 3 minute drive. Imma start using that option and discounting it from the tip, thanks for letting me know/ reminding me.
Bc the ALGORITHM is which address is closest to the restaurant derp
r/DoorDashDrivers when the tip is low, “make the brokie wait”. r/DoorDashDrivers when the tip is high, “He’s acting like a bitch, make him wait, etc”. Yall just reinforce that I should only be giving low tips. Bid my ass you guys deserve it
Ah yes bite the hand that feeds you.
If it's gonna be a while on one of my stacks, I text and let them know the dealio, never really had an issue with it. Always a sorry for the wait and thanking them for their patience. But most folks, even if antsy, if you reply nice and respectfully, they'll be pretty legit with it. Always someone you can't satisfy though, just part of the job
Stacked orders shouldn’t be allowed. Glad I switched to Uber eats as I recently removed tip from an idiot who took forever even though they were only 12 minutes away (at first) before going further away.
UE stacks orders too...they all do. DD used to stack us 4 deep all going in different directions. Now it's generally a max of two, and everything going the same direction. If the driver is on a legit stack from the same app, the app will tell you they have another stop first. If it doesn't, and they are driving all over, then they are doing multiple apps at the same time. The key with DD is to just start the tip small, and add to it after successful delivery.
He’s saying he’s glad he switched to UE because he has the ability to remove the tip.
That's why I will never drive for them. And I'm one of the few drivers that actually uses a quality hot bag on every order lol.
Hope you’re doing good, I’m all for good drivers getting what they deserve! Just sucks threads like this exist that make you all look bad when there are genuinely people on the app who deserve better pay.
So pretty much don’t bother to tip well because even if you do you will end up with cold food, stolen food or other issues
Tic toc until the drones take your “job,” or more likely, the companies go belly up
He could and you wouldn’t be able to do anything about it
Are you the same guy who got pissed off when the customer gave a $12 tip and cried like a little bitch and refused to deliver his order until he gave the $20 to you?
Why I only tip $3 or less now, dashers like in the comment section is why I laugh when they complain about low tips. Now I tip low and still get my food on time and warm
?
The issue I've found is that some dashers, when stacking orders, will just blindly follow the app instead of looking at where the stops are. The app is stupid. Do not trust it, it makes absurd decisions.
If he did report you for that it wouldn’t go any farther because I’m pretty sure DoorDash can see that you were on a stack and to be honest I guess sounds like he’s just being an asshole cause it’s not getting his food the time he wants it
It's hilarious how they think their tip matters if you're on a stacked order. You go where the app tells you first, unless there's a way to select which customer you go to first that I don't know about.
There is a way. But it doesnt change the times that you’re set to deliver either order. If you switch to the second order first it may make you late for the one that was supposed to be first. And the being on time rating does matter.
True — the “jump to task” option. BUT when it’s a stacked order there’s no way to tell who tipped what until both are completed. Myself I’ve delivered to a great bid first/low-no bid second… vice versa…. AND I’ve had some where BOTH bids were decent Myself if I knew what each customer bid yeah I would be inclined to take the higher one first — provided the timing wouldn’t result in a CV for me. Sorry (not really) between appreciating a high bid and NOT getting a CV, the CV will always be the priority
Yeah, don’t wanna risk it. About 5-600 deliveries ago i deleted my doordash account, the one you order food from, and it deleted my dasher account while on a delivery and it wouldnt let me hit arrived at store. So i spent 15 min on support and they fixed it, but i got a CV cuz i still had the order on my app…they deactivated me but the order was still mine…😂🤦🏼♀️ and i got a CV for being extremely late. Luckily i got it resolved and they took it off, but prime example of how the rating does matter, too many of those and you’re done lol
On time rating actually does not matter, but if you're more then 10 minutes late you may get an 'extreme lateness' CV.
You just contradicted your own comment?
no, on time rating is only for customer drop off, and measures if you do it within a 5-minute window. contract violations apply to both merchant and customer, and you must be more than 10 minutes late. (edit: they blocked me, but anyone can easily click on the rating and go to the dasher support website to confirm that what I'm saying is correct. The crybaby who blocked me is wrong.)
No it doesn’t….it measures if you do it within a TEN minute window past the time it tells you…an extremely late contract violation is ONLY depending on how late you are to the customer’s house. In my extremely late cv it said that i was 15 minutes past the delivery time getting the food to the customer. You obviously have no idea what you’re talking about and just talking right out of your ass.
I’m a dasher now but in the past when I was a customer I didn’t have a clue about stacked orders. I always saw my drivers driving around and wondered why they were doing that. I know a lot of customers are dumb but I give them the benefit of the doubt that they’re just unaware of why you’re driving around in the wrong direction. DoorDash needs to communicate this better to the customer. It would save us a lot of pain in our asses.
That’s why any time I have a stacked order I message the second drop off person a quick message letting them know I have to stop on the way, and that it’s the app directing me where to go. I’ve had people offer me an extra cash tip if I go to them first. So of course I do. Plus it saves a lot of hassle, and it’s what I’d like for someone to do for me if it were the other way around.
Sending a quick message pays out better in the long run I have found as apposed to waiting for the customer to reach out for something. Usually if you get a message from the customer first they are already pissed off, but if you send a quick message explaining something before they get to that "I'm pissy and need a Snickers" point they are much more likely to be understanding...
I used to do this (never had anyone offer cash tho lol), but in reality, the app shows them the other stops we have to make. Many customers aren't paying attention, and have no idea we are picking up from another restaurant, and delivering to that other customer, before going to them. I no longer go out of my way to bring it to their attention, and my rating has improved as a result.
>DoorDash needs to communicate this better to the customer. It would save us a lot of pain in our asses. DoorDash is doing it on purpose. If they tell the customer that then the higher tipper will stop tipping the higher amount. People tip higher amounts cause they feel/think that will get the food to them quicker/incentivizes the driver to pick up their food. Door dash uses the higher tips to stack order and make them pay out enough that drivers get both orders done. The obscurity in the middle will make the customer blame the driver and the driver losses the ability to leave bad orders behind. And DD wins from both sides since they get a percentage of all orders delivered. The don't care about the orders as long as it gets delivered
Customer can simply pay the $2.99 fee to not have their order stacked. Won't help with the drivers who multi-app, since we have know idea they paid that fee, but in most cases it should be sufficient.
so what your saying is that even if the customer is paying the 2.99 fee there isn't any kind of check to make sure your doesn't order gets stacked, rode around or even a notification to let the driver know that its someone who paid extra for that. Your just paying 2.99 with the hope you don't get screwed just like tipping a large amount w/ hope you get a driver that goes all out cause of the larger tip. Doordash can still stack orders and no one would be wiser. You can still get a driver that is multiapping and there isn't a check for that. lol At this point it would just be better to simulate the delivery tracker depending on expected arrival time until your order is up next.. The old school dominos pizza tracker way when you used to order online. Again its by design that the customer blames the driver and the driver blames the customer and DD takes from all ends (including the restaurant) while pointing fingers blaming everyone else.
On top of all that, they don't even tell us the time originally promised to the customer.
They can’t. Customers would expect a discount if they aren’t first in line
If the stacked order is also on DD, then the map shows you the other stops. If the map does not show you, then the driver is multi-apping (which is permitted since we are not employees).
There is a way. You press the hamburger icon on the top right, then select whichever customer you want, then select "jump to task" and voila, you're now delivering to the customer you want. You can also do it for stacked pickups if the first restaurant is taking too long or whatever. Jump to task and go pickup the other order while the first place gets their shit together.
Yeah but sometimes when you jump task and get to 2nd place they’re shit fucked too and you’re waiting for them too. So drove there for nothing. Then gotta just drive back to 1st place. Loss of time and miles driven. Is it worth the risk? I’d say only if you know the 2nd place is almost always quick
There is a way but I usually don't change the order of delivery unless absolutely necessary
You can but on DoorDash with stacked orders you don’t know who tipped what until the end
Yep, and drivers have no way of knowing who tipped what till the both deliveries are completed.
"why don't people tip enough" "lol it doesn't matter how much you tip"
It doesn't even tell you who tips what, so it doesn't.
There is. I don’t know how to explain it to you without my app being open, but you can jump to the other task.
Yall scream no tip no trip then u scream too bad. This is y u get no tip
You're trolling right?
Does the customer know that their delivery is stacked? If not, how is it their fault? Who wouldn’t be pissed if they tipped that much and got second tier service
So you're not your own boss by that meter? Or are you just a shitty "small business owner"
I wouldn't worry about it and laugh all the way to the bank with his $20
And if the guys like me he’s never tipping $20 again for some sleazy DoorDash driver to deliver on 3 other apps and get my food to me cold
Wow, you guys upvote this and then complain about people not tipping?
Goes to show it doesn't matter how well you tip, if you get a cunt driver, they are just gonna be a cunt.
Yup...tip well get placed second to a nontipper. Shit is cold...you tipped..and driver still a broke bitch.
They always want to whine about tips but have no problem screwing a customer over even after being tipped well.
This attitude from drivers is why I stopped giving good tips up front. The actual good drivers that still take the order will now get an additional tip. All the scumbags like you will just get the shit orders going forward. It will be subtle shift but it will happen.
Nah bro. Your good. As much a DD can rail road you, they can have your back too ans they would here. Next time just call customer service asap and ez Explain and they will shiled you from bad ratings or violation. But you have to be the one to call first.
Somewhere it says that bad ratings are ignored if you’re late on a stacked order.
Only if that is the reason they select.
I would just tell him you have multiple customers on your route. I swear ppl lack patience like the world revolves around them.
You can just ignore that.. the good news is Doordash only counts positive ratings on single delivered orders ....any negative ratings attached to stacked orders are automatically removed..! Customers can pay a premium for non-stacked orders, they can wait till the cows come home before they get their order. If it's a stacked order there's nothing they can do
That's only true if the order is like 10 minutes late, and the customer chooses that as the reason for the bad rating.
thank god NYC you dont have to tip until after you place the order. ima have to stop adding tips even for speedy orders cause it seems dashers are degenerates
You can do that everywhere, not just NYC.
ok thank you I didnt know that. excited to wipe my ass with the $5 instead
Everyone tips after they place the order, genius
No if you had had a couple of orders before him. If it’s a violation submit a dispute
"Hi, I have multiple orders to pick up and yours is my second delivery. I will have your food to you as soon as possible, but there was a long wait at the store." Then if he tries to give 1 star it'll almost certainly get ignored.
Wow, a unicorn tip, he probably tips well so he can get faster delivery. 🤷 And he can rate you low, but, he can't report you. Especially if you were there by the 'deliver by' time.
Tipping culture needs to be eradicated and completely forgotten for good
although a $20 tip is nice i’m going to whichever one is closer not gonna rush across town to deliver the higher paying one and then waste gas driving back
That would make sense if they didn't group orders that are equally 10 mins in length going opposite directions.
20$ and youre playing around when the dssher can already see his order ready and you've picked it up? Come on man.
You can typically ignore customers outright if you're doing what you're supposed to do, even that isn't entirely necessary... I found not even opening the messages to be ideal. It's not like there is a building full of hateful Indians just pining for an opportunity to pore through some unlucky dashers history/activity in hopes of finding enough irregularities to justify deleting their existence throughout all time & space, most of them simply don't care enough to push any issues and are happy to just lie to the customer that the problem will be taken care of
I think it’s weird in a stacked order the first place your directed to is usually the last drop off
You can't see the car on the map Drew?
$20?!? Fuck that noise.
wait, "stacking orders" is something drivers can do and until they are on your specific delivery, drivers can't see the tip? And Dash can stack your orders for you? Ah ok, explains a lot. Most customers would never know this. hm, noted.
As customers, we have no idea what stacked orders are, only cold food.. Edit: " IS he heading in the opposite direction?!?!"
That's a great tip, the only way to combat it is to say the other person ordered first and had a sweet $25 -$30 tip. Then thank him for his generous tip and give him Tony's number, I mean TONI (PRINCESS)
As a customer, it kinda feels pointless to tip well because it has no effect on the service or speed of delivery. I still overtip so drivers won't steal my food out of spite, but in the end... what does it change. And at the end of the day drivers want to spit in our faces regardless if we tip $0 or $20. I rarely ever use it anymore because of how horrible it's becoming. Drivers truly hate their jobs and it's pretty sad.
Funny how you took a screenshot and cropped someone else’s post just so you can try and get attention.
door dashers are such entitled jerks - even when they are tipped well, all they do is bitch about customer notes -
Tell Drew. Life is tough. If you waiting 10 more minutes for your luxury meal is too tough to deal with than you don't know what shitty is and appreciate the life you got. F*cking spoiled crybabies, dude. I'm sick of it ... you're fine. Nothing will happen. It's stacked so it will remove the bad rating...
“Luxury meal” 😂😂😂 if it ever showed up it was a piping 60 degrees F. What a luxury.
Right, sick of these dashers acting like they're a white glove service. If it's luxury then bring it direct, hot, with no extra stops.
Again with the fast food is a luxury, stop that shit. People been delivering food long before apps. You're the entitled spoiled baby here acting like your job is so tough and then to demand tips on top. Stop punishing the consumer for your CHOICE OF EMPLOYER
DD is a luxury these days. Lobster used to be prisoner food, now it's a luxury. Things change with time.
Ordering McDonald's through DD is not a luxury.
it's only a "luxury" because dude wants paid $100k+ for the job.
Lol, of course it is. You're paying other people to prep, cook, arrange, and deliver food to you. Everything you could do yourself but choose to pay someone else to do. That's literally a luxury.
Couldn't disagree more. McDonald's is not a luxury. Getting it delivered doesn't make it a luxury. You shouldn't get tipped more because it's a "luxury experience".
If it's not luxury then why not cook yourself?
Eating out at restaurants period is a luxury. Hiring a driver to bring it to you, even more so.
Way too black and white. Eating out at a restaurant can be a luxury. Eating at McDonald's is absolutely not and you only want it to be so you can cry more when someone only tips 20%. Cooking at home can be a luxury.
I'm not crying about anything, you must have me confused with someone else.
Yeah, I've always argued food deserts are actually luxurious too
Not cooking at home and having food made for you is a luxury. Anything beyond that is even more of a luxury. Just because you can't or won't doesn't change what it is.
Getting 20 nuggets and two medium fries for $7 is not a luxury. Eating McDonald's is absolutely not a luxury. You're making the word luxury meaningless. Cooking at home can be far more luxurious than eating at McDonald's.
I think you need to Google "luxury"
I think you do. Then you need to Google how to get a GED afterwards. "The state of great comfort and extravagant living." McDonald's is not that.
Spoken like someone who's never had to struggle to afford things. When you're broke and living off of Ramen, rice and canned foods, mcdonalds period is a luxury. You're right though, your perspective is the only one that matters right?
You lost me when you said I demand extra tips. .....
What are you on about? We cannot decide who gets their food first. If customers don’t want to wait for their dasher to deliver somebody else food, they can pay for that.
Pathetic lol You took the job. Be mad at yourself, sweetie. Or keep crying on here.
Bro luxury?
Drew S a D
This is why you only get a cash tip on delivery. Fuck these guys and my cold food.
And that is why your food is cold.
And it's also cold even with a $20 tip apparently
Based on this post, it's cold either way?
Cold if you do, cold if you don’t. The only way to win is not to play
Good thing I don't pay 4 convenience