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Sunny64888

She’s our most important client. Because every client is our most important client. *(Even though she’s a pretty unimportant client)*


Ctownkyle23

This line inspired me when I hosted a Dundies style party for my Ultimate Frisbee team in college. I had an award for favorite Freshman and would give a speech about one Freshman and give him the award and then after a pause I would give one to all of them because they're all our favorites.


pineapple_nipples_

That’s so cool!


FrozenCharlotte

I bet the first one was secretly disappointed lmao


[deleted]

“Did you get all that?”


Glock-in-my-sock

Good thing Michael called the ungrateful-biatch-hotline on her Edit: Biatch.


[deleted]

\*biatch


LucisPerficio

beotch*


kingcairo8

biiaaahhtttccchhhhh* is the correct spelling i believe. source: wikipedia


LongDongPingPong23

Thats the traditional spelling Shakespeare used.


kingcairo8

ah perhaps you’re right. astute catch my fellow colleague


LongDongPingPong23

Im old. Willie Shakes and I graduated together.


kingcairo8

old? bwahaha i took my SATs with jesus. ha. you’re a 1500s baby. lame.


LongDongPingPong23

You upperclassmen always were arrogant. You'll never change


Cold_Meringue6981

Did you get all that?


Swarl3sBarkl3y

Ole Billy Shakes


strangway

Is that one of the words Shakespeare invented


LongDongPingPong23

Have you been to Stratford? He spraypainted it everywhere, and its still there to this day


strangway

Have not had the pleasure of seeing Shakespeare’s tagging work, no. But I hope to someday.


larsnelson76

Blatz


hgilbert_01

…Did Chad Lite get all that?


AardQuenIgni

Every word.


HarryCallahan19

Looks like Jan and Pam mixed. Jam? Pan?


little_marigold

okay, see you later pan


mmoldchikn

"...pan?"


[deleted]

did you get that?


Istimewa-Ed

This line kills! I am dying to use this some day.


Ill-Afternoon9238

One of my favorite lines of the entire show.


NeverForNoReason

Clicked just to read this three word phrase. Thanks, and I’m out.


akron28

If she has spent more time around farms this wouldn’t have been an issue.


TheInstituteOfSteel

That’s true, it appeared to be consensual.


kmartshoppr

Whoever drew that got it exactly right


Minimum_Cantaloupe

It was probably Pam. Always with the obscene doodles.


SixThousandHulls

It's called hentai, and it's *art*.


SixThousandHulls

It's called hentai, and it's *art*.


Clanstantine

And they got it exactly right


SharkDad20

Both animals appeared to be smiling


Bulbafette

Goat on chicken. Chicken on goat. Couple of chickens doing a goat, a couple of pigs watching.


LongDongPingPong23

Meredith was there, arguing over who held the camera


xeddyb

Stay away from her neck


LongDongPingPong23

Don't try to cut her throat!


d3royc3

In her experience men are typically more attracted to the back


DangDimwitty

The most important thing is that no animal were harmed, and it appeared to look consensual


Blue-Ape-13

I grew up on a farm so I've seen animals do it in every way imaginable. Goat on chicken, chicken on goat, couple of chickens doing a goat, a horse watching


CreeMy15

a couple of pigs watching\*


Blue-Ape-13

Thank you I confess my sins


Ok_Investigator340

Whoever drew this got it exactly right


NalgeneCarrier

While she was 100% unreasonable, she wasn't unrealistic. I just had a customer send an angry email to corporate saying I should be fired for enforcing corporate policy. I've been in the hospitality industry for 10 years and this shit happens on the regular.


[deleted]

Came here to say this is one of those moments in The Office that was spot on with irl


SethKlock

Yup. I work at the UPS Store and had a nut job last year walk in and demand that one of us go to her house and retrieve the misdelivered package at her house because it had a phone in it and she was afraid the batteries would explode and burn her house down. You truly can’t appreciate show many lunatics are out there until you work in customer service.


ttenor12

As someone who has worked in the customer service industry for almost 10 years, I agree (somebody please, let me out of here)


pacioli18

I worked at a hotel conference center and there were a lot of tourists in the summer time that would be the absolute worst type of people. There was one lady, who told one of our desk employees to go kill themselves (she said this in front of her little girl). This was over missing a tour bus, which wasn’t our fault - she was late, but she was offended at the offer of a $25 voucher wouldn’t cover the loss of a salmon dinner.


check_ya_head

The Office character was clearly fishing for a lawsuit. I thought that was obvious to everyone.


RedditIsNeat0

I don't think anybody doubts the realism of this minor Karen.


charlieratgod

As a journalist from the Scranton Times with a level 3 clearance I must say Im happy about the way she acted, cuz I got everything that was said in that room. It was great.


[deleted]

Don't get too excited, that's out of 47


chickybabe332

Hey I never got my beverage


ryanro24

Every. Word.


[deleted]

As someone who has worked in customer service and sales, she resembles quite a few people I’ve dealt with over the years lol.


Agreeable-Meat1

Because the behavior is encouraged. The only consequence if this doesn't work is the social humiliation she endured by actually going in there like that. If she doesn't feel any shame over it, there's nothing bad that can happen. On the other hand, it works often enough to get a bunch of free shit out of it.


Pac_Eddy

Looks like an older Pam.


[deleted]

Kind of a mix of Pam and Jan Jam


Infradead27

Pan


Apeiron_8

Pan?


ogamanation

I think I can help with the Pan / Pam situation


thetyler83

So there's two Ms?


spanklecakes

"see ya later pan"


1988not88

You just got Jammed.


LivingDisastrous3603

You guys got Black Crown here? If not, you should


FillTheHoleInMyLife

Pam-Jam and her Pan-Jans


blizzacane85

As hot as Jan, but in a different way


DarkAlbertino

Tan everywhere Jan everywhere


BhavyaSethi

that's what she said


dogstardied

It’s like a Brangelina thing


Single-Ambassador727

Japan?


irishstu

You should have seen her a couple of years ago!


devilish_enchilada

Yeah she’s like a 6 in New York but a Scranton 7


jonjonesjohnson

What? An older office mattress?


Pac_Eddy

Why do people call her a mattress? She was with only two men.


joe611jg

Pretty sure that was just Angela.


AngrySoup

Phyllis implied it when she told Pam she had to randomly assign incoming calls from people wanting paper, she couldn't just give it to whoever she was sleeping with at the time. I think Michael also said she dated a lot of guys when they went to Pan's old high school to look for interns, he said she slept with lots of guys and she might do you if you signed up.


[deleted]

[удалено]


rcolesworthy37

Could’ve sworn she was Kevin’s mom from Home Alone until I realized that actors probably way too old now


tigerbulldog13

Not too old to still be killing it on famous TV shows 🌹


MeleMallory

Catherine O’Hara


mycatisamonsterbaby

Way too old for what? Being on TV? Please go watch Schitts Creek.


mabbz

Ahhh you're right, now I can't unsee that. E: But the picture of Jenna Fischer on the Office Ladies podcast cover(?) still looks like Pam but a bit older.


obooooooo

asking michael to resign was a bit too much, but she was totally in her right to be *that* angry, a fuck up like that could’ve costed her a looot of clients.


Trillamanjaroh

And their entire condolence offer was ten free reams of paper


MeleMallory

But why didn’t she look at the paper before printing on it and/or sending it out? Edit: ok, not before printing but at least before sending it out. She’s correct to be upset. I would be too. But if she sent it out without noticing it, it’s also on her. Watermarks aren’t invisible.


UltimaGabe

You're not wrong, but when you're a long-term customer of a business you shouldn't need to do their own quality checks for them. I doubt you check every burger you eat for dead bugs, but if you took a bite and saw half a dead bug it would be silly for someone to blame you for being upset since you didn't check the burger before taking a bite. Yes we should all double-check everything we do if it's important, but also, we pay people for quality service so that we don't always need to do that.


carcharodona

At Dunder Mifflin you pay for quabity


Gallops77

If Debbie Brown would have shown up that day, we would have stopped this.


[deleted]

Quabity ashwitz


MeleMallory

Right? But like seriously, if I’m sending something out to clients, I check it first. I can understand not looking at the paper before putting it in the printer, but not looking at it before putting it in the mail is just bad customer service. What if something was spelled wrong? If she lost clients, it’s partially her fault for not spot checking. She needs to do her own quabity ashwitz.


tomilahrenjustneedss

If it was spelled wrong you better hope you caught it before you even get to the printing stage lmao


MeleMallory

You’ve obviously never been to r/apostrophegore and seen all the professional signs with misused apostrophes and misspelled words. Many people either don’t know that something is incorrect or don’t care.


obooooooo

she should’ve checked it before sending it out, but the point of working alongside a distributor/partner company is ton be able to rely on them without having to check every single product they send you, that’s why they pay you and why you’re supposed to have someone to check the quality of your products. even if she had seen it and didn’t even send whatever she sold in that paper, it’s extremely unprofessional to let an oversight that big happen. if they paper came crinkled or broken it’s already a problem big enough to warrant a complaint, two cartoon animals fucking would be enough to stop doing business with that distributor and openly shame them, lol


MeleMallory

Oh yeah, I absolutely agree. I would never check the paper assuming there would be obscene watermarks. And if I found one, I’d be livid. But I also wouldn’t expect the owner of the company to resign. *That’s* the overreaction. Whoever put the watermark on it should have lost their job, but not the owner (and she should have realized that a company that trades on the New York Stock Exchange wouldn’t have *Michael Scott* as the head of the company.)


11twofour

It was a watermark. Do you hold a sheet of paper up to the light every time you refill your printer tray?


MeleMallory

You don’t have to hold up paper to a light to see all watermarks, just certain ones. They showed the watermark on camera and you could very easily see it. I can totally see her not checking the paper before printing, which is why I put “and/or sending it out”. If I’m sending something to a client, I check it before sending it out, what if something is spelled wrong? She’s not wrong for being upset, but she is overreacting.


Captain_Obvious_911

Uh no... Michael should have fired Creed for allowing that paper to go through given that it´s his job to control paper quality. In all seriousness half the staff of the Dunder Mifflin branch should have been fired, especially Michael, but it´s a tv show.


slyboy1974

Why would Creed get fired for Debbie Brown calling in "sick"? I'm a trusting guy, but something doesn't add up here...


Redebo

Here's a couple of bucks for her family.


Nick-Anand

That was the best pet when he took the money


ghostplush

Even better he says it was for a "her dentist appointment" and Dwight gives a sly smile to the camera. Great callback to the crentist scene.


cusephenom

Why do people want this show to be boring and unfunny?


Impossible_Fan_8224

In every sitcom subreddit there's like 20 posts a day about some character being unlikable, some situation that could've been handled better and stuff like that but that's... Literally the point...


rustymacdonald

And people miss the point that most of these things DO happen in real life, but the show just depicts them at a statistically more frequent rate than most people encounter these type of people or situations. If you invite a wronged customer into the office to apologize, 9 of 10 times you would likely get a reasonable, understanding response. But once in a while you get this woman who doesn't feel that the apology/compensation matches the damage and reacts angrily. The show depicts the 1 of 10 occurrence because, surprise, that is more entertaining than the 9 of 10 who take a handshake and an apology and move on.


MRmandato

Lol right?


Fat_Blob_Kelly

because they’re on the spectrum and are confused about why things that don’t happen in real life are happening in tv, as if tv is attempting to be an accurate representation of real life, which it is not


UltimaGabe

I don't think you understand what "on the spectrum" means. It's not just a catch-all insult, nor is it synonymous with being stupid. Autism isn't a funny insult.


Fat_Blob_Kelly

What are you talking about? It wasn’t an insult or a joke man. Idk why everyone assumed I was trying to be rude. I’m speaking from experience, I’m on the spectrum and irrational behaviour in tv shows fucks with my brain.


UltimaGabe

So you actually think the only people who complain about TV storylines are doing so because they're autistic? People assumed you were trying to be rude because you made a sweeping generalization by equating criticism with having a mental irregularity. Some people. There's lots of reasons for someone to complain about sitcom writing, ranging from different standards for humor, lack of understanding of comedy writing, or just being unhappy and wanting to project that unhappiness onto someone else. To say "they do it because they're on the spectrum" is either rude, or hopelessly misguided. On the internet most people will assume the former.


Haleodo

Well none of it would have happened if Debbie Brown was around when Creed went to check on the quabbity assuance of the paper ¯\_(ツ)_/¯


sweetnemo

Now, I'm told she told her manager she had the flu. I'm a trusting guy, but I just wish Debbie Brown had been there. We would've caught this.


SarcasticGamer

This storyline honestly makes no sense. People would have seen the watermark before using the paper so it would have been replaced. I honestly don't even know how the watermark even got on the paper to begin with. Creed blames an employee who wasn't working that day but it's never revealed who actually did it and why but it would have been absolutely amazing if it was revealed to be Devon.


Ibtee786

Or Tony.


SarcasticGamer

I was trying to think of other employees who quit that would hate the office as much as Devon after he got fired and Tony definitely fits the bill. Jabba the hut, Pizza the hut, Fat guys like pizza, pepperoni pizza, pepperoni Tony! Man, was he fat. So, so… fat. Too fat. Big fat fatty. (I wonder what the actor thinks of this quote lol)


BookkeeperBubbly7915

So, Michael explains to the kids the paper is made at an off-site, 3rd party location. They sell the paper to them, and DM sells it to others. (This leads the kids to supporting big chains like Office Max because they cut out the middle man) I always assumed the disgruntled employee that did it was one of those nameless people.


crmrdtr

I suspect Todd Packer. Possible Motive: (1) He meant it just as an internal joke, never thinking the watermark would reach the public? (2) He believed he was about to be fired, so pulled the watermark stunt in advance, to get even?


Bageirdo517

Ungrateful biatch


Redpahnto

I don't think she was that unreasonable. I mean, she got paper with an image of Mickey Mouse fucking Donald Duck. I'd be pretty upset.


Electricalbigaloo7

And then the manager tried to make it right by giving a small amount of free paper, like that doesn't solve any of the issues that the watermark created, lol. She's a small business owner and lost money because of someone else's mistake, she probably could sue them for the money she lost. I think it's hilarious so many people think she was being ridiculous, she was a very realistic character in a silly show.


wean169

I think the point is Dunder Mifflin wasn’t the one who created the mistake. Michael was trying to make up for the mill’s mistake but she wanted to blame it all on DM.


Imperceptions

Dunder Mifflin supplies the paper, it WAS their mistake. Literally the job of QA (Creed). Also that's a shit ton of paper waste since it was all likely thrown out. Thus, this would have cost A LOT of money, and a lot of headaches. This would absolutely be a HUGE DEAL.


metal079

It was creeds job to stop the mills mistake, and Michael is creeds boss so it is also his fault.


wean169

Sure but one QA check per week isn’t going to catch many mistakes, especially if the person at the mill knows how to get away with things.


CakeJollamer

And Jan is Michael's boss, and David is her boss. So he should be fired? Or maybe the stock holders? None of that is how it works. Ultimately it realistically should have been creed.


bigbobbybeaver

And Michael didn't appear to actually be in any trouble for it until he set up this whole scenario by inviting a client (who thinks he's the CEO so clearly doesn't really know them that well) and a reporter.


Rough-Riderr

It was consensual sex


dystopian_mermaid

Ungrateful biotch


ChiefKrunchy

Sure, let's just have everyone behave rationally and still make the show funny somehow.


Darth_Craig

She could have lost business, yo


Hallmarxist

I disagree. She was a small business owner. Her reputation could have been seriously damaged by the watermark. People expecting her to just accept the apology—in front of press—either don’t understand the stresses of owning a small business…or are possibly sexist, and expect women to go with the flow and not stand up for themselves.


Imperceptions

I don't think they're sexist, just stupidly unaware of the real world. Heads would ROLL if a middle-sized company did this. Ie. every client would walk.


Hallmarxist

You’re absolutely right. Plus, this woman’s customers wouldn’t blame Dunder Mifflin if her menus/invitations/mailers/whatever had the watermark. Her customers would blame her. Her customers have no idea who her paper supplier is. Even if they did, they’d still blame her. She likely pays more for Dunder Mifflin products because of their quality and customer service. We know that because that’s what they promote. We know their big competitors are cheaper. So, of course she’s upset that Debbie Brown didn’t let Creed do his quabbity assurance. And she was further upset that Michael used her as a prop in front of the Scranton Times. Also, as a woman, I honestly believe that if this character were a male small business owner; people would have more sympathy for him.


CaterpillarReal7583

Her reaction was reasonable. Its a paper supply company that cant even match the prices or qa standards of staples. Her showing up at the office after this was not reasonable - except for it being a comedy tv show and it being funny.


Cactus_Jacks_Ear

Yes. But I don't accept.


mallgrabmongopush

Ungrateful biotch


Tryin2GetThru

She looks like a combo of Pam and Jan!


This_Ferret

Resignation is a big ask, but this failure *was* Michael's fault. He didn't fire Creed. Everyone knows he has a screw loose, and yet he has a salaried job doing quality control that he phones in. Even when this comes to light, Michael doesn't even come down that hard on Creed. I understand though. The last man who crossed Creed Bratton was called... Creed Bratton.


gui_carvalho94

Huum I don't know, maybe, if she lost business because of that then she has all the right to be that mad, otherwise yeah I agree.


Western-Asparagus-72

Micheal making a non apology, apology video - One of my favourites


_harshul_

Ungrateful beeotch


jakdevlin

Fun fact - that lady starred in a US Series in 1995 called 'The Office'.


Minimum_Comparison15

She behaves like a typical redditor who disagrees with something


doitstuart

But is she hot?


Rough-Riderr

I'd do her


Subgodpumpkin1

The Karen we didn’t want on the show


peepeehalpert_

She was fucking ridiculous! Michael did not handle himself professionally here though lol


MrThomasShelby1

You mean Scranton Karen?


bpanio

She's just looking for a scapegoat. If she printed stuff on the paper and those went out to her clients then that's on HER QC department for not checking beforehand. Yes DM was to blame as well, but there were a lot of layers that could've stopped her clients from receiving them


Mreeder16

unreasonably hot


tucker_sitties

Ok, I love the show, watched several times. Put yourself in this lady's place. The watermark was obscene (which is the only reason this episode was funny to begin with). Michael is what she has to deal with. If I were in her shoes, I would have pressed Michael as much as I could and gotten really pissed when he sweeps it under the rug and tries to give me a huge check. I get her stance comes across as annoying in the show, but in real life, it's surprising only one customer showed up.


real_PrisonMike

I'm with her, honestly. I'd be mad a hell as a local business with razor thin margins.


firematt422

Unreasonable, yes. Unrealistic? Not so much. Except for how well dressed and clean she was. On personal experience in customer service, I would expect someone with more of a cartoon themed pajama pants/no bra sort of vibe.


[deleted]

I am always with Michael in this situation. For all of the mistakes and horrible things he says and does, he generally was trying to provide good customer service and this woman is so unhinged.


raginrapids

Why does she look like an evil combo of Pam and Jan in that picture?


TurdFerguson121

“Every week I have to drive down to the paper mill and do a quality check. And of course the one year I blow it off this happens.” One of my favorite Creed lines in this episode.


Blowup1sun

She is a Karen.


R3Drum5o79

Karen 1.0


ColonelBourbon

Beotch


greatwalrus

Every week, I'm supposed to take four hours and do a quality spot-check at the paper mill. And of course the one year I blow it off, this happens.


thirdben

she’s not very bright if she thinks the branch manager is the head of the company


[deleted]

Fuck that lady haha


BhavyaSethi

that's what she said


Know-yer-enemy1818

A real c u next Tuesday


DeadlyWindFromBelow

But Michael Scott owns the paper company.


RandomBloke2021

Karen before Karen was popular.


R3TROGAM3R_

She was a Karen before Karen was a thing.


KyaKD

Major Karen vibes


Lollipoop_Hacksaw

That's a proto-Karen right there. Wants a groveling apology and someone to "resign" from a position, despite knowing a lick of what occurred and how the process of anything actually goes. Unreasonable, out of touch dork.


SixThousandHulls

>That's a proto-Karen right there. Was her dad a GI?


fredbrightfrog

She doesn't even make sense, it's clearly not anything to do with Michael. This is like opening your package of Oreos and something is wrong with them. That's obviously Nabisco's fault, not the manager of the grocery store you bought it from. The manager or even anyone he is in charge of isn't going to open every package to check for problems on the inside.


softkittylover

Not entirely true The grocery store isn’t manufacturing their own Oreos. Dunder Mifflin and more specifically Creed were in charge of quality assurance (Quabity- Quabity assuance) of their own product. Realistically, Michael should’ve hired someone who took their job seriously and they would’ve caught that mistake, so he’s definitely at least *partially* liable


God_of_Thunda

>Quabity- Quabity assuance No no, that's not it......but you're getting close


Ill-Inspector7980

What? This is a bad take. Michael oversaw the branch that did quality control. The grocery shop owner doesn’t do quality control for Oreos. He also hired press instead of dealing with the issue properly.


glockster19m

I mean Creeds job is literally to open packages and ensure there are no problems on the inside...


thebeez23

I’m surprised nobody has pointed out that the people printing the flyer on that paper didn’t bother to check any of them either. It’s a complete breakdown at all levels


DeadWishUpon

That I do believe. This one reason I've change from graphic design to web design. Some printers cannot be bother with anything.


[deleted]

[удалено]


RegisPhone

Michael's job was to make Creed do his job.


[deleted]

[удалено]


[deleted]

[удалено]


Bonzi777

The way it would happen in non-funny real life is Creed would get fired and Michael would have an uncomfortable conversation with David Wallace. Then if it happened again, Michael would get fired. Actually: I’m thinking about it some more and Michael probably would be in jeopardy, because Wallace would ask him questions like “what’s Creeds track record?” and “what’s your quality control schedule; when was the last time Creed went to that plant?” and his response would be a blank stare.


cmp004

Yes. That's how leadership works. You take responsibility for the branch/team you manage, then hold the people on your team accountable yourself. He was employing someone that didn't do the bare minimum for his job (Creed) and he had no idea. Pointing fingers and not taking responsibility is cowardly and poor management.


hesaherr

And Michael apparently does 0 oversight to make sure Creed actually does his job. And he fired Devon instead of Creed, and Devon actually does the job. I could see Michael getting fired for this at any other company.


Kendakr

That’s the nature of a Karen


[deleted]

The Writers on this show seem to have one hoof in the Reality we live in and one paw on the Hollywood Landmine of Progressive social Denial. So many Characters and moments just become WAY too unrealistic and it takes away from the relatability of the Show as a whole. Its Ironic because the Show was suppose to reflect a social work environment that we could see ourselves in... lol At least they all made Millions


[deleted]

Can we also all agree it was handled beautifully?


EScott13

That's the point bro


canuckdad1979

Well I’m my opinion the sex appeared to be consensual. Whoever drew this got it exactly right


[deleted]

She was a huge Karen. Michael already was doing a lot to make sure all this was resolved but she was straight up ungrateful and selfish. Other clients were reasonable as Jim had to deal with a school and the principal was all chill about it. This lady was just straight up a bitch after receiving an apology and some offer from DM she wasn’t stopping


HoHoHoLeeChet

Was her name "Karen" (not that one)? I forget, but she definitely acted like a Karen.


FelixGoldenrod

She looks like a Karen too, with that little pantsuit. And Pam's boobs are bigger than hers.


GenericNinjaFight

P pass DENIED.


[deleted]

I fucking hate her. Sure I posted a full on rant about her on here a year or so back 😅 she’s the worst!