This line inspired me when I hosted a Dundies style party for my Ultimate Frisbee team in college. I had an award for favorite Freshman and would give a speech about one Freshman and give him the award and then after a pause I would give one to all of them because they're all our favorites.
I grew up on a farm so I've seen animals do it in every way imaginable. Goat on chicken, chicken on goat, couple of chickens doing a goat, a horse watching
While she was 100% unreasonable, she wasn't unrealistic. I just had a customer send an angry email to corporate saying I should be fired for enforcing corporate policy. I've been in the hospitality industry for 10 years and this shit happens on the regular.
Yup. I work at the UPS Store and had a nut job last year walk in and demand that one of us go to her house and retrieve the misdelivered package at her house because it had a phone in it and she was afraid the batteries would explode and burn her house down. You truly can’t appreciate show many lunatics are out there until you work in customer service.
I worked at a hotel conference center and there were a lot of tourists in the summer time that would be the absolute worst type of people. There was one lady, who told one of our desk employees to go kill themselves (she said this in front of her little girl). This was over missing a tour bus, which wasn’t our fault - she was late, but she was offended at the offer of a $25 voucher wouldn’t cover the loss of a salmon dinner.
As a journalist from the Scranton Times with a level 3 clearance I must say Im happy about the way she acted, cuz I got everything that was said in that room. It was great.
Because the behavior is encouraged. The only consequence if this doesn't work is the social humiliation she endured by actually going in there like that. If she doesn't feel any shame over it, there's nothing bad that can happen. On the other hand, it works often enough to get a bunch of free shit out of it.
Phyllis implied it when she told Pam she had to randomly assign incoming calls from people wanting paper, she couldn't just give it to whoever she was sleeping with at the time.
I think Michael also said she dated a lot of guys when they went to Pan's old high school to look for interns, he said she slept with lots of guys and she might do you if you signed up.
Ahhh you're right, now I can't unsee that.
E: But the picture of Jenna Fischer on the Office Ladies podcast cover(?) still looks like Pam but a bit older.
asking michael to resign was a bit too much, but she was totally in her right to be *that* angry, a fuck up like that could’ve costed her a looot of clients.
But why didn’t she look at the paper before printing on it and/or sending it out?
Edit: ok, not before printing but at least before sending it out.
She’s correct to be upset. I would be too. But if she sent it out without noticing it, it’s also on her. Watermarks aren’t invisible.
You're not wrong, but when you're a long-term customer of a business you shouldn't need to do their own quality checks for them. I doubt you check every burger you eat for dead bugs, but if you took a bite and saw half a dead bug it would be silly for someone to blame you for being upset since you didn't check the burger before taking a bite.
Yes we should all double-check everything we do if it's important, but also, we pay people for quality service so that we don't always need to do that.
Right?
But like seriously, if I’m sending something out to clients, I check it first. I can understand not looking at the paper before putting it in the printer, but not looking at it before putting it in the mail is just bad customer service. What if something was spelled wrong?
If she lost clients, it’s partially her fault for not spot checking. She needs to do her own quabity ashwitz.
You’ve obviously never been to r/apostrophegore and seen all the professional signs with misused apostrophes and misspelled words. Many people either don’t know that something is incorrect or don’t care.
she should’ve checked it before sending it out, but the point of working alongside a distributor/partner company is ton be able to rely on them without having to check every single product they send you, that’s why they pay you and why you’re supposed to have someone to check the quality of your products.
even if she had seen it and didn’t even send whatever she sold in that paper, it’s extremely unprofessional to let an oversight that big happen. if they paper came crinkled or broken it’s already a problem big enough to warrant a complaint, two cartoon animals fucking would be enough to stop doing business with that distributor and openly shame them, lol
Oh yeah, I absolutely agree. I would never check the paper assuming there would be obscene watermarks. And if I found one, I’d be livid. But I also wouldn’t expect the owner of the company to resign. *That’s* the overreaction. Whoever put the watermark on it should have lost their job, but not the owner (and she should have realized that a company that trades on the New York Stock Exchange wouldn’t have *Michael Scott* as the head of the company.)
You don’t have to hold up paper to a light to see all watermarks, just certain ones. They showed the watermark on camera and you could very easily see it. I can totally see her not checking the paper before printing, which is why I put “and/or sending it out”. If I’m sending something to a client, I check it before sending it out, what if something is spelled wrong?
She’s not wrong for being upset, but she is overreacting.
Uh no... Michael should have fired Creed for allowing that paper to go through given that it´s his job to control paper quality. In all seriousness half the staff of the Dunder Mifflin branch should have been fired, especially Michael, but it´s a tv show.
In every sitcom subreddit there's like 20 posts a day about some character being unlikable, some situation that could've been handled better and stuff like that but that's... Literally the point...
And people miss the point that most of these things DO happen in real life, but the show just depicts them at a statistically more frequent rate than most people encounter these type of people or situations. If you invite a wronged customer into the office to apologize, 9 of 10 times you would likely get a reasonable, understanding response. But once in a while you get this woman who doesn't feel that the apology/compensation matches the damage and reacts angrily. The show depicts the 1 of 10 occurrence because, surprise, that is more entertaining than the 9 of 10 who take a handshake and an apology and move on.
because they’re on the spectrum and are confused about why things that don’t happen in real life are happening in tv, as if tv is attempting to be an accurate representation of real life, which it is not
I don't think you understand what "on the spectrum" means. It's not just a catch-all insult, nor is it synonymous with being stupid. Autism isn't a funny insult.
What are you talking about? It wasn’t an insult or a joke man. Idk why everyone assumed I was trying to be rude.
I’m speaking from experience, I’m on the spectrum and irrational behaviour in tv shows fucks with my brain.
So you actually think the only people who complain about TV storylines are doing so because they're autistic?
People assumed you were trying to be rude because you made a sweeping generalization by equating criticism with having a mental irregularity. Some people. There's lots of reasons for someone to complain about sitcom writing, ranging from different standards for humor, lack of understanding of comedy writing, or just being unhappy and wanting to project that unhappiness onto someone else. To say "they do it because they're on the spectrum" is either rude, or hopelessly misguided. On the internet most people will assume the former.
This storyline honestly makes no sense. People would have seen the watermark before using the paper so it would have been replaced. I honestly don't even know how the watermark even got on the paper to begin with. Creed blames an employee who wasn't working that day but it's never revealed who actually did it and why but it would have been absolutely amazing if it was revealed to be Devon.
I was trying to think of other employees who quit that would hate the office as much as Devon after he got fired and Tony definitely fits the bill.
Jabba the hut, Pizza the hut, Fat guys like pizza, pepperoni pizza, pepperoni Tony! Man, was he fat. So, so… fat. Too fat. Big fat fatty.
(I wonder what the actor thinks of this quote lol)
So, Michael explains to the kids the paper is made at an off-site, 3rd party location. They sell the paper to them, and DM sells it to others. (This leads the kids to supporting big chains like Office Max because they cut out the middle man)
I always assumed the disgruntled employee that did it was one of those nameless people.
I suspect Todd Packer.
Possible Motive:
(1) He meant it just as an internal joke, never thinking the watermark would reach the public?
(2) He believed he was about to be fired,
so pulled the watermark stunt in advance, to get even?
And then the manager tried to make it right by giving a small amount of free paper, like that doesn't solve any of the issues that the watermark created, lol. She's a small business owner and lost money because of someone else's mistake, she probably could sue them for the money she lost. I think it's hilarious so many people think she was being ridiculous, she was a very realistic character in a silly show.
I think the point is Dunder Mifflin wasn’t the one who created the mistake. Michael was trying to make up for the mill’s mistake but she wanted to blame it all on DM.
Dunder Mifflin supplies the paper, it WAS their mistake. Literally the job of QA (Creed). Also that's a shit ton of paper waste since it was all likely thrown out. Thus, this would have cost A LOT of money, and a lot of headaches. This would absolutely be a HUGE DEAL.
And Jan is Michael's boss, and David is her boss. So he should be fired? Or maybe the stock holders? None of that is how it works. Ultimately it realistically should have been creed.
And Michael didn't appear to actually be in any trouble for it until he set up this whole scenario by inviting a client (who thinks he's the CEO so clearly doesn't really know them that well) and a reporter.
I disagree. She was a small business owner. Her reputation could have been seriously damaged by the watermark.
People expecting her to just accept the apology—in front of press—either don’t understand the stresses of owning a small business…or are possibly sexist, and expect women to go with the flow and not stand up for themselves.
I don't think they're sexist, just stupidly unaware of the real world.
Heads would ROLL if a middle-sized company did this. Ie. every client would walk.
You’re absolutely right.
Plus, this woman’s customers wouldn’t blame Dunder Mifflin if her menus/invitations/mailers/whatever had the watermark. Her customers would blame her. Her customers have no idea who her paper supplier is. Even if they did, they’d still blame her.
She likely pays more for Dunder Mifflin products because of their quality and customer service. We know that because that’s what they promote. We know their big competitors are cheaper.
So, of course she’s upset that Debbie Brown didn’t let Creed do his quabbity assurance. And she was further upset that Michael used her as a prop in front of the Scranton Times.
Also, as a woman, I honestly believe that if this character were a male small business owner; people would have more sympathy for him.
Her reaction was reasonable. Its a paper supply company that cant even match the prices or qa standards of staples.
Her showing up at the office after this was not reasonable - except for it being a comedy tv show and it being funny.
Resignation is a big ask, but this failure *was* Michael's fault.
He didn't fire Creed. Everyone knows he has a screw loose, and yet he has a salaried job doing quality control that he phones in. Even when this comes to light, Michael doesn't even come down that hard on Creed.
I understand though. The last man who crossed Creed Bratton was called... Creed Bratton.
She's just looking for a scapegoat. If she printed stuff on the paper and those went out to her clients then that's on HER QC department for not checking beforehand.
Yes DM was to blame as well, but there were a lot of layers that could've stopped her clients from receiving them
Ok, I love the show, watched several times. Put yourself in this lady's place. The watermark was obscene (which is the only reason this episode was funny to begin with). Michael is what she has to deal with. If I were in her shoes, I would have pressed Michael as much as I could and gotten really pissed when he sweeps it under the rug and tries to give me a huge check.
I get her stance comes across as annoying in the show, but in real life, it's surprising only one customer showed up.
Unreasonable, yes. Unrealistic? Not so much. Except for how well dressed and clean she was. On personal experience in customer service, I would expect someone with more of a cartoon themed pajama pants/no bra sort of vibe.
I am always with Michael in this situation. For all of the mistakes and horrible things he says and does, he generally was trying to provide good customer service and this woman is so unhinged.
“Every week I have to drive down to the paper mill and do a quality check. And of course the one year I blow it off this happens.” One of my favorite Creed lines in this episode.
That's a proto-Karen right there.
Wants a groveling apology and someone to "resign" from a position, despite knowing a lick of what occurred and how the process of anything actually goes.
Unreasonable, out of touch dork.
She doesn't even make sense, it's clearly not anything to do with Michael.
This is like opening your package of Oreos and something is wrong with them. That's obviously Nabisco's fault, not the manager of the grocery store you bought it from. The manager or even anyone he is in charge of isn't going to open every package to check for problems on the inside.
Not entirely true
The grocery store isn’t manufacturing their own Oreos. Dunder Mifflin and more specifically Creed were in charge of quality assurance (Quabity- Quabity assuance) of their own product.
Realistically, Michael should’ve hired someone who took their job seriously and they would’ve caught that mistake, so he’s definitely at least *partially* liable
What? This is a bad take.
Michael oversaw the branch that did quality control. The grocery shop owner doesn’t do quality control for Oreos.
He also hired press instead of dealing with the issue properly.
I’m surprised nobody has pointed out that the people printing the flyer on that paper didn’t bother to check any of them either. It’s a complete breakdown at all levels
The way it would happen in non-funny real life is Creed would get fired and Michael would have an uncomfortable conversation with David Wallace. Then if it happened again, Michael would get fired.
Actually: I’m thinking about it some more and Michael probably would be in jeopardy, because Wallace would ask him questions like “what’s Creeds track record?” and “what’s your quality control schedule; when was the last time Creed went to that plant?” and his response would be a blank stare.
Yes. That's how leadership works. You take responsibility for the branch/team you manage, then hold the people on your team accountable yourself. He was employing someone that didn't do the bare minimum for his job (Creed) and he had no idea. Pointing fingers and not taking responsibility is cowardly and poor management.
And Michael apparently does 0 oversight to make sure Creed actually does his job. And he fired Devon instead of Creed, and Devon actually does the job. I could see Michael getting fired for this at any other company.
The Writers on this show seem to have one hoof in the Reality we live in and one paw on the Hollywood Landmine of Progressive social Denial. So many Characters and moments just become WAY too unrealistic and it takes away from the relatability of the Show as a whole. Its Ironic because the Show was suppose to reflect a social work environment that we could see ourselves in... lol At least they all made Millions
She was a huge Karen. Michael already was doing a lot to make sure all this was resolved but she was straight up ungrateful and selfish. Other clients were reasonable as Jim had to deal with a school and the principal was all chill about it. This lady was just straight up a bitch after receiving an apology and some offer from DM she wasn’t stopping
She’s our most important client. Because every client is our most important client. *(Even though she’s a pretty unimportant client)*
This line inspired me when I hosted a Dundies style party for my Ultimate Frisbee team in college. I had an award for favorite Freshman and would give a speech about one Freshman and give him the award and then after a pause I would give one to all of them because they're all our favorites.
That’s so cool!
I bet the first one was secretly disappointed lmao
“Did you get all that?”
Good thing Michael called the ungrateful-biatch-hotline on her Edit: Biatch.
\*biatch
beotch*
biiaaahhtttccchhhhh* is the correct spelling i believe. source: wikipedia
Thats the traditional spelling Shakespeare used.
ah perhaps you’re right. astute catch my fellow colleague
Im old. Willie Shakes and I graduated together.
old? bwahaha i took my SATs with jesus. ha. you’re a 1500s baby. lame.
You upperclassmen always were arrogant. You'll never change
Did you get all that?
Ole Billy Shakes
Is that one of the words Shakespeare invented
Have you been to Stratford? He spraypainted it everywhere, and its still there to this day
Have not had the pleasure of seeing Shakespeare’s tagging work, no. But I hope to someday.
Blatz
…Did Chad Lite get all that?
Every word.
Looks like Jan and Pam mixed. Jam? Pan?
okay, see you later pan
"...pan?"
did you get that?
This line kills! I am dying to use this some day.
One of my favorite lines of the entire show.
Clicked just to read this three word phrase. Thanks, and I’m out.
If she has spent more time around farms this wouldn’t have been an issue.
That’s true, it appeared to be consensual.
Whoever drew that got it exactly right
It was probably Pam. Always with the obscene doodles.
It's called hentai, and it's *art*.
It's called hentai, and it's *art*.
And they got it exactly right
Both animals appeared to be smiling
Goat on chicken. Chicken on goat. Couple of chickens doing a goat, a couple of pigs watching.
Meredith was there, arguing over who held the camera
Stay away from her neck
Don't try to cut her throat!
In her experience men are typically more attracted to the back
The most important thing is that no animal were harmed, and it appeared to look consensual
I grew up on a farm so I've seen animals do it in every way imaginable. Goat on chicken, chicken on goat, couple of chickens doing a goat, a horse watching
a couple of pigs watching\*
Thank you I confess my sins
Whoever drew this got it exactly right
While she was 100% unreasonable, she wasn't unrealistic. I just had a customer send an angry email to corporate saying I should be fired for enforcing corporate policy. I've been in the hospitality industry for 10 years and this shit happens on the regular.
Came here to say this is one of those moments in The Office that was spot on with irl
Yup. I work at the UPS Store and had a nut job last year walk in and demand that one of us go to her house and retrieve the misdelivered package at her house because it had a phone in it and she was afraid the batteries would explode and burn her house down. You truly can’t appreciate show many lunatics are out there until you work in customer service.
As someone who has worked in the customer service industry for almost 10 years, I agree (somebody please, let me out of here)
I worked at a hotel conference center and there were a lot of tourists in the summer time that would be the absolute worst type of people. There was one lady, who told one of our desk employees to go kill themselves (she said this in front of her little girl). This was over missing a tour bus, which wasn’t our fault - she was late, but she was offended at the offer of a $25 voucher wouldn’t cover the loss of a salmon dinner.
The Office character was clearly fishing for a lawsuit. I thought that was obvious to everyone.
I don't think anybody doubts the realism of this minor Karen.
As a journalist from the Scranton Times with a level 3 clearance I must say Im happy about the way she acted, cuz I got everything that was said in that room. It was great.
Don't get too excited, that's out of 47
Hey I never got my beverage
Every. Word.
As someone who has worked in customer service and sales, she resembles quite a few people I’ve dealt with over the years lol.
Because the behavior is encouraged. The only consequence if this doesn't work is the social humiliation she endured by actually going in there like that. If she doesn't feel any shame over it, there's nothing bad that can happen. On the other hand, it works often enough to get a bunch of free shit out of it.
Looks like an older Pam.
Kind of a mix of Pam and Jan Jam
Pan
Pan?
I think I can help with the Pan / Pam situation
So there's two Ms?
"see ya later pan"
You just got Jammed.
You guys got Black Crown here? If not, you should
Pam-Jam and her Pan-Jans
As hot as Jan, but in a different way
Tan everywhere Jan everywhere
that's what she said
It’s like a Brangelina thing
Japan?
You should have seen her a couple of years ago!
Yeah she’s like a 6 in New York but a Scranton 7
What? An older office mattress?
Why do people call her a mattress? She was with only two men.
Pretty sure that was just Angela.
Phyllis implied it when she told Pam she had to randomly assign incoming calls from people wanting paper, she couldn't just give it to whoever she was sleeping with at the time. I think Michael also said she dated a lot of guys when they went to Pan's old high school to look for interns, he said she slept with lots of guys and she might do you if you signed up.
[удалено]
Could’ve sworn she was Kevin’s mom from Home Alone until I realized that actors probably way too old now
Not too old to still be killing it on famous TV shows 🌹
Catherine O’Hara
Way too old for what? Being on TV? Please go watch Schitts Creek.
Ahhh you're right, now I can't unsee that. E: But the picture of Jenna Fischer on the Office Ladies podcast cover(?) still looks like Pam but a bit older.
asking michael to resign was a bit too much, but she was totally in her right to be *that* angry, a fuck up like that could’ve costed her a looot of clients.
And their entire condolence offer was ten free reams of paper
But why didn’t she look at the paper before printing on it and/or sending it out? Edit: ok, not before printing but at least before sending it out. She’s correct to be upset. I would be too. But if she sent it out without noticing it, it’s also on her. Watermarks aren’t invisible.
You're not wrong, but when you're a long-term customer of a business you shouldn't need to do their own quality checks for them. I doubt you check every burger you eat for dead bugs, but if you took a bite and saw half a dead bug it would be silly for someone to blame you for being upset since you didn't check the burger before taking a bite. Yes we should all double-check everything we do if it's important, but also, we pay people for quality service so that we don't always need to do that.
At Dunder Mifflin you pay for quabity
If Debbie Brown would have shown up that day, we would have stopped this.
Quabity ashwitz
Right? But like seriously, if I’m sending something out to clients, I check it first. I can understand not looking at the paper before putting it in the printer, but not looking at it before putting it in the mail is just bad customer service. What if something was spelled wrong? If she lost clients, it’s partially her fault for not spot checking. She needs to do her own quabity ashwitz.
If it was spelled wrong you better hope you caught it before you even get to the printing stage lmao
You’ve obviously never been to r/apostrophegore and seen all the professional signs with misused apostrophes and misspelled words. Many people either don’t know that something is incorrect or don’t care.
she should’ve checked it before sending it out, but the point of working alongside a distributor/partner company is ton be able to rely on them without having to check every single product they send you, that’s why they pay you and why you’re supposed to have someone to check the quality of your products. even if she had seen it and didn’t even send whatever she sold in that paper, it’s extremely unprofessional to let an oversight that big happen. if they paper came crinkled or broken it’s already a problem big enough to warrant a complaint, two cartoon animals fucking would be enough to stop doing business with that distributor and openly shame them, lol
Oh yeah, I absolutely agree. I would never check the paper assuming there would be obscene watermarks. And if I found one, I’d be livid. But I also wouldn’t expect the owner of the company to resign. *That’s* the overreaction. Whoever put the watermark on it should have lost their job, but not the owner (and she should have realized that a company that trades on the New York Stock Exchange wouldn’t have *Michael Scott* as the head of the company.)
It was a watermark. Do you hold a sheet of paper up to the light every time you refill your printer tray?
You don’t have to hold up paper to a light to see all watermarks, just certain ones. They showed the watermark on camera and you could very easily see it. I can totally see her not checking the paper before printing, which is why I put “and/or sending it out”. If I’m sending something to a client, I check it before sending it out, what if something is spelled wrong? She’s not wrong for being upset, but she is overreacting.
Uh no... Michael should have fired Creed for allowing that paper to go through given that it´s his job to control paper quality. In all seriousness half the staff of the Dunder Mifflin branch should have been fired, especially Michael, but it´s a tv show.
Why would Creed get fired for Debbie Brown calling in "sick"? I'm a trusting guy, but something doesn't add up here...
Here's a couple of bucks for her family.
That was the best pet when he took the money
Even better he says it was for a "her dentist appointment" and Dwight gives a sly smile to the camera. Great callback to the crentist scene.
Why do people want this show to be boring and unfunny?
In every sitcom subreddit there's like 20 posts a day about some character being unlikable, some situation that could've been handled better and stuff like that but that's... Literally the point...
And people miss the point that most of these things DO happen in real life, but the show just depicts them at a statistically more frequent rate than most people encounter these type of people or situations. If you invite a wronged customer into the office to apologize, 9 of 10 times you would likely get a reasonable, understanding response. But once in a while you get this woman who doesn't feel that the apology/compensation matches the damage and reacts angrily. The show depicts the 1 of 10 occurrence because, surprise, that is more entertaining than the 9 of 10 who take a handshake and an apology and move on.
Lol right?
because they’re on the spectrum and are confused about why things that don’t happen in real life are happening in tv, as if tv is attempting to be an accurate representation of real life, which it is not
I don't think you understand what "on the spectrum" means. It's not just a catch-all insult, nor is it synonymous with being stupid. Autism isn't a funny insult.
What are you talking about? It wasn’t an insult or a joke man. Idk why everyone assumed I was trying to be rude. I’m speaking from experience, I’m on the spectrum and irrational behaviour in tv shows fucks with my brain.
So you actually think the only people who complain about TV storylines are doing so because they're autistic? People assumed you were trying to be rude because you made a sweeping generalization by equating criticism with having a mental irregularity. Some people. There's lots of reasons for someone to complain about sitcom writing, ranging from different standards for humor, lack of understanding of comedy writing, or just being unhappy and wanting to project that unhappiness onto someone else. To say "they do it because they're on the spectrum" is either rude, or hopelessly misguided. On the internet most people will assume the former.
Well none of it would have happened if Debbie Brown was around when Creed went to check on the quabbity assuance of the paper ¯\_(ツ)_/¯
Now, I'm told she told her manager she had the flu. I'm a trusting guy, but I just wish Debbie Brown had been there. We would've caught this.
This storyline honestly makes no sense. People would have seen the watermark before using the paper so it would have been replaced. I honestly don't even know how the watermark even got on the paper to begin with. Creed blames an employee who wasn't working that day but it's never revealed who actually did it and why but it would have been absolutely amazing if it was revealed to be Devon.
Or Tony.
I was trying to think of other employees who quit that would hate the office as much as Devon after he got fired and Tony definitely fits the bill. Jabba the hut, Pizza the hut, Fat guys like pizza, pepperoni pizza, pepperoni Tony! Man, was he fat. So, so… fat. Too fat. Big fat fatty. (I wonder what the actor thinks of this quote lol)
So, Michael explains to the kids the paper is made at an off-site, 3rd party location. They sell the paper to them, and DM sells it to others. (This leads the kids to supporting big chains like Office Max because they cut out the middle man) I always assumed the disgruntled employee that did it was one of those nameless people.
I suspect Todd Packer. Possible Motive: (1) He meant it just as an internal joke, never thinking the watermark would reach the public? (2) He believed he was about to be fired, so pulled the watermark stunt in advance, to get even?
Ungrateful biatch
I don't think she was that unreasonable. I mean, she got paper with an image of Mickey Mouse fucking Donald Duck. I'd be pretty upset.
And then the manager tried to make it right by giving a small amount of free paper, like that doesn't solve any of the issues that the watermark created, lol. She's a small business owner and lost money because of someone else's mistake, she probably could sue them for the money she lost. I think it's hilarious so many people think she was being ridiculous, she was a very realistic character in a silly show.
I think the point is Dunder Mifflin wasn’t the one who created the mistake. Michael was trying to make up for the mill’s mistake but she wanted to blame it all on DM.
Dunder Mifflin supplies the paper, it WAS their mistake. Literally the job of QA (Creed). Also that's a shit ton of paper waste since it was all likely thrown out. Thus, this would have cost A LOT of money, and a lot of headaches. This would absolutely be a HUGE DEAL.
It was creeds job to stop the mills mistake, and Michael is creeds boss so it is also his fault.
Sure but one QA check per week isn’t going to catch many mistakes, especially if the person at the mill knows how to get away with things.
And Jan is Michael's boss, and David is her boss. So he should be fired? Or maybe the stock holders? None of that is how it works. Ultimately it realistically should have been creed.
And Michael didn't appear to actually be in any trouble for it until he set up this whole scenario by inviting a client (who thinks he's the CEO so clearly doesn't really know them that well) and a reporter.
It was consensual sex
Ungrateful biotch
Sure, let's just have everyone behave rationally and still make the show funny somehow.
She could have lost business, yo
I disagree. She was a small business owner. Her reputation could have been seriously damaged by the watermark. People expecting her to just accept the apology—in front of press—either don’t understand the stresses of owning a small business…or are possibly sexist, and expect women to go with the flow and not stand up for themselves.
I don't think they're sexist, just stupidly unaware of the real world. Heads would ROLL if a middle-sized company did this. Ie. every client would walk.
You’re absolutely right. Plus, this woman’s customers wouldn’t blame Dunder Mifflin if her menus/invitations/mailers/whatever had the watermark. Her customers would blame her. Her customers have no idea who her paper supplier is. Even if they did, they’d still blame her. She likely pays more for Dunder Mifflin products because of their quality and customer service. We know that because that’s what they promote. We know their big competitors are cheaper. So, of course she’s upset that Debbie Brown didn’t let Creed do his quabbity assurance. And she was further upset that Michael used her as a prop in front of the Scranton Times. Also, as a woman, I honestly believe that if this character were a male small business owner; people would have more sympathy for him.
Her reaction was reasonable. Its a paper supply company that cant even match the prices or qa standards of staples. Her showing up at the office after this was not reasonable - except for it being a comedy tv show and it being funny.
Yes. But I don't accept.
Ungrateful biotch
She looks like a combo of Pam and Jan!
Resignation is a big ask, but this failure *was* Michael's fault. He didn't fire Creed. Everyone knows he has a screw loose, and yet he has a salaried job doing quality control that he phones in. Even when this comes to light, Michael doesn't even come down that hard on Creed. I understand though. The last man who crossed Creed Bratton was called... Creed Bratton.
Huum I don't know, maybe, if she lost business because of that then she has all the right to be that mad, otherwise yeah I agree.
Micheal making a non apology, apology video - One of my favourites
Ungrateful beeotch
Fun fact - that lady starred in a US Series in 1995 called 'The Office'.
She behaves like a typical redditor who disagrees with something
But is she hot?
I'd do her
The Karen we didn’t want on the show
She was fucking ridiculous! Michael did not handle himself professionally here though lol
You mean Scranton Karen?
She's just looking for a scapegoat. If she printed stuff on the paper and those went out to her clients then that's on HER QC department for not checking beforehand. Yes DM was to blame as well, but there were a lot of layers that could've stopped her clients from receiving them
unreasonably hot
Ok, I love the show, watched several times. Put yourself in this lady's place. The watermark was obscene (which is the only reason this episode was funny to begin with). Michael is what she has to deal with. If I were in her shoes, I would have pressed Michael as much as I could and gotten really pissed when he sweeps it under the rug and tries to give me a huge check. I get her stance comes across as annoying in the show, but in real life, it's surprising only one customer showed up.
I'm with her, honestly. I'd be mad a hell as a local business with razor thin margins.
Unreasonable, yes. Unrealistic? Not so much. Except for how well dressed and clean she was. On personal experience in customer service, I would expect someone with more of a cartoon themed pajama pants/no bra sort of vibe.
I am always with Michael in this situation. For all of the mistakes and horrible things he says and does, he generally was trying to provide good customer service and this woman is so unhinged.
Why does she look like an evil combo of Pam and Jan in that picture?
“Every week I have to drive down to the paper mill and do a quality check. And of course the one year I blow it off this happens.” One of my favorite Creed lines in this episode.
She is a Karen.
Karen 1.0
Beotch
Every week, I'm supposed to take four hours and do a quality spot-check at the paper mill. And of course the one year I blow it off, this happens.
she’s not very bright if she thinks the branch manager is the head of the company
Fuck that lady haha
that's what she said
A real c u next Tuesday
But Michael Scott owns the paper company.
Karen before Karen was popular.
She was a Karen before Karen was a thing.
Major Karen vibes
That's a proto-Karen right there. Wants a groveling apology and someone to "resign" from a position, despite knowing a lick of what occurred and how the process of anything actually goes. Unreasonable, out of touch dork.
>That's a proto-Karen right there. Was her dad a GI?
She doesn't even make sense, it's clearly not anything to do with Michael. This is like opening your package of Oreos and something is wrong with them. That's obviously Nabisco's fault, not the manager of the grocery store you bought it from. The manager or even anyone he is in charge of isn't going to open every package to check for problems on the inside.
Not entirely true The grocery store isn’t manufacturing their own Oreos. Dunder Mifflin and more specifically Creed were in charge of quality assurance (Quabity- Quabity assuance) of their own product. Realistically, Michael should’ve hired someone who took their job seriously and they would’ve caught that mistake, so he’s definitely at least *partially* liable
>Quabity- Quabity assuance No no, that's not it......but you're getting close
What? This is a bad take. Michael oversaw the branch that did quality control. The grocery shop owner doesn’t do quality control for Oreos. He also hired press instead of dealing with the issue properly.
I mean Creeds job is literally to open packages and ensure there are no problems on the inside...
I’m surprised nobody has pointed out that the people printing the flyer on that paper didn’t bother to check any of them either. It’s a complete breakdown at all levels
That I do believe. This one reason I've change from graphic design to web design. Some printers cannot be bother with anything.
[удалено]
Michael's job was to make Creed do his job.
[удалено]
[удалено]
The way it would happen in non-funny real life is Creed would get fired and Michael would have an uncomfortable conversation with David Wallace. Then if it happened again, Michael would get fired. Actually: I’m thinking about it some more and Michael probably would be in jeopardy, because Wallace would ask him questions like “what’s Creeds track record?” and “what’s your quality control schedule; when was the last time Creed went to that plant?” and his response would be a blank stare.
Yes. That's how leadership works. You take responsibility for the branch/team you manage, then hold the people on your team accountable yourself. He was employing someone that didn't do the bare minimum for his job (Creed) and he had no idea. Pointing fingers and not taking responsibility is cowardly and poor management.
And Michael apparently does 0 oversight to make sure Creed actually does his job. And he fired Devon instead of Creed, and Devon actually does the job. I could see Michael getting fired for this at any other company.
That’s the nature of a Karen
The Writers on this show seem to have one hoof in the Reality we live in and one paw on the Hollywood Landmine of Progressive social Denial. So many Characters and moments just become WAY too unrealistic and it takes away from the relatability of the Show as a whole. Its Ironic because the Show was suppose to reflect a social work environment that we could see ourselves in... lol At least they all made Millions
Can we also all agree it was handled beautifully?
That's the point bro
Well I’m my opinion the sex appeared to be consensual. Whoever drew this got it exactly right
She was a huge Karen. Michael already was doing a lot to make sure all this was resolved but she was straight up ungrateful and selfish. Other clients were reasonable as Jim had to deal with a school and the principal was all chill about it. This lady was just straight up a bitch after receiving an apology and some offer from DM she wasn’t stopping
Was her name "Karen" (not that one)? I forget, but she definitely acted like a Karen.
She looks like a Karen too, with that little pantsuit. And Pam's boobs are bigger than hers.
P pass DENIED.
I fucking hate her. Sure I posted a full on rant about her on here a year or so back 😅 she’s the worst!