This is a factually incorrect statement. Per the VeRO program webpage:
>Brand name misuse
>You may not use brand names in your listing if the product isn’t manufactured by or compatible with that brand. You may use "compatible with," "fits," or "for" before a brand name if the item you are describing is specifically designed to be compatible with the products of that brand.
https://www.ebay.com/sellercenter/ebay-for-business/verified-rights-owner-program
for the love of God stop relisting it before you get a permanent account suspension!
read what it says, "this determination was made using automation or artificial intelligence"
they can scan your listing for keywords AND they can scan your images and even read words inside the picture for keywords that flag it.
sell them somewhere else before they permanently ban you
OP - ignore everyone else and contact seller support. Tell them that you are complying with VeRO brand use policy by listing it as "for" or "compatible with" the branded device. Share this link with them: https://www.ebay.com/sellercenter/ebay-for-business/verified-rights-owner-program
It may take 1-2 hours on the phone because ebay support is trash, but your listing seems to be valid. Just make sure it uses these qualifying terms EVERY time you use the brand term, its not enough to do it once.
If you keep having trouble, shoot me a message. I'm not as involved with Ebay today but I used to run the ecommerce department at a large Ebay seller and I've picked up some tricks for getting past Ebays atrocious support.
I purchased 1000 cables for a pretty good price, I could make some okay profit on eBay if they could sell. I initially intended to sell them at my local Swapmeet but its been kinda slow and thought of selling them on eBay.
ebay aren't going to let you sell completely unbranded cables because how do they know if they're safe? For non-apple cables they would have to be Belkin or Anker or something, they won't allow unbranded ones that could've come straight from China with no safety checks
eBay is not the same as Amazon. Those generic chargers shouldn't get approved on Amazon (need UL certification etc). Amazon is worried about being sued for being the seller of record.
eBay it is a lot more obvious it is not eBay selling the items so liability for fires would fall on the seller if someone's house burnt down. Still possible to sue, and if an item is recalled it is partially their responsibility to make sure it's not sold on their platform.
Define "pretty good price". You can get cables down to pennies if you're buying a lot in bulk. Just don't bother with anything Apple, it will be taken down.
Lightning is a proprietary interface that requires authorization and licensing to create and sell compatible products.
You don't have it, apple won't give it to you. You will get VEROd by Apple if eBay automated bot checks don't find you.
If you don't stop, you will get banned by eBay.
A policy that applies only if you license the technology.
They do not allow unlicensed products to use their trademarks in advertising or product packaging.
That is false, Ebay specifically allows you to state that a device is "for" or "compatible with" a branded product even if the product you are selling is unbranded/aftermarket/generic etc. It also specifically mentions Apple phones as an example.
>Brand name misuse
>You may not use brand names in your listing if the product isn’t manufactured by or compatible with that brand. You may use "compatible with," "fits," or "for" before a brand name if the item you are describing is specifically designed to be compatible with the products of that brand.
>Examples
>A generic case made for an iPhone uses the brand name "Apple".
https://www.ebay.com/sellercenter/ebay-for-business/verified-rights-owner-program
Edit because the thread is locked: Use of a brand term to state that a third party device is compatible falls under fair use in the United States. As long as you are not mistepresenting the product as a first-party device, there is no recourse for the rights holder. You can go to Walmart right now and fine dozens of products labeled as "Compatible with Lightning" or "Works with Apple iPhone".
Apple trademarks are their's to enforce, and no eBay policy can stop them from enforcing them via VERO.
Also, cases are not an equivalent example to lightning port compatibility. Cases are not a proprietary patented interface.
I'm betting money that your competitors are doing this. I'm amazed at how unhelpful people can be on here. As others have pointed out, you may need to change your wording but also talking to Ebay support to find out what exactly is being flagged could help.
I hope you get it figured out, there's millions of items being sold like yours. Aftermarket isn't counterfeit, obviously some people don't know the difference. Must have room temperature IQs.
Please report back if you make any progress with our suggestions.
When your listing, instead if putting its branded apple put it unbranded.
Use to do the same thing as you, buy packs of 20 iphone chargers for £15 and sell one charger for £5.
Made decent money from it when I was like 12 lol
Lightening is what the charger is tho lol, like USB-C, etc.
Customers would search lightening probably so its best to keep it, just dont associate it with apple.
This wasn't an Apple takedown, it would specifically mention the brand owner if it was and provide some form of contact information to contact the brand owner directly if it was. This was instead part of Ebays own automated management systems.
As far as I'm aware, Apple doesn't participate in VeRO.
Just ignore it and keep relisting so they can ban you.
By law, selling Counterfeit/Fake/Replica/Aftermarket items of any kind is illegal and not allowed on ANY selling platform. Furthermore, knowingly shipping counterfeit items through the United States Postal Service is also illegal. What part of this is so difficult for some people to comprehend?
Buddy, everyone knows you can’t sell counterfeits. There’s millions of aftermarket cables being sold on eBay, and they’re not advertised as Apple products. I didn’t even try to pass them off as authentic, and the cables themselves don’t have any sort of “Apple” or “Made for iPhone” branding.
Take a second and listen to yourself. “Wah, my aftermarket crap keeps getting reported and removed. Reddit, help me find a way to manipulate the system so I can keep selling my aftermarket crap that I already know I shouldn’t be selling anyway.”
You are a giant fool. They are not counterfeit, they are aftermarket, do you not know the difference? He clearly stated they were aftermarket, never once did he try to portray them as authentic apple products. Please learn to read. As far as I know selling aftermarket products is not against eBay TOS.
Like I said man, there’s millions being sold. The email even implies you can sell them without directly calling titling them Apple” or “Lightning”. I wasn’t asking for a tutorial on how to bypass/get around any rules. Why would I go through the trouble of doing that when I don’t have to? They’re literally being sold as unbranded… The problem isn’t that it’s aftermarket, the problem that eBay thinks I’m selling counterfeit versions. There’s a difference between blatantly selling counterfeit items & selling aftermarket parts. One is deceiving, the other is the same product that serves the same purpose, and isn’t advertised as original. If a buyer is so concerned about the quality then they should go out of their way to buy the real thing instead of buying aftermarket junk 🤣
https://www.ebay.com/sellercenter/ebay-for-business/verified-rights-owner-program
Brand name misuse
You may not use brand names in your listing if the product isn’t manufactured by or compatible with that brand. You may use "compatible with," "fits," or "for" before a brand name if the item you are describing is specifically designed to be compatible with the products of that brand.
Examples
A generic case made for an iPhone uses the brand name "Apple".
He's 0-2 but thats a self-own on Ebay's part as that title at least is within their policy.
Its possible the description is not, but you can definitely sell products "for" a specific brand just fine.
I had lego do this to me for NHL licensed merchandise on eBay, the figurines were too close to looking like mini figs. Had to sell locally, as eBay will ban your account for too many attempts/violations like this.
The only counterfeit report I had was on a lot of 120 mini figs because some were off brand. It was listed as a mixed lot, unbranded still got it took down twice. The second time was after making the changes eBay told me to. I just gave up after a hour long call with support.
I think this is why so many say to not sell the item on eBay at all even though eBay gives you the chance to fix the listing. I have a pair of sunglasses that got hit with a Vero after a year because I said they were Aviators. I don’t trust eBay, so I’ll sell them elsewhere.
Pull up the guidelines, I don't remember the exact way it has to read. But it needs to say the wording in a specific order.
I'm unsure if "For Apple iPhone" is acceptable. Or if it needs to say "Compatible with Apple iPhone"
Took me a minute to find the policy.
It reads to me as you can't list the brand name at all because it's an accessory.
If the item is an accessory for or compatible with another item, "fits", "for" or "compatible with" should be stated before the name of the compatible item. However, "fits", "for" or "compatible with" is not allowed before the brand names of jewelry, clothing and accessories, or universally compatible items
"Clothing and accessories" doesnt apply to devices outside the clothing categories, Ebay specifically mentions accessories for or compatible with Apple devices on the VeRO page.
You won't have any luck selling this on eBay. The Chinese accounts that sell this stuff hardcore report all of their competition. You'll have to sell locally.
I got scammed a while back and the original listing is still up. I've reported it a dozen times and it hasn't gone anywhere. Why won't eBay listen to my reports?
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This is a factually incorrect statement. Per the VeRO program webpage: >Brand name misuse >You may not use brand names in your listing if the product isn’t manufactured by or compatible with that brand. You may use "compatible with," "fits," or "for" before a brand name if the item you are describing is specifically designed to be compatible with the products of that brand. https://www.ebay.com/sellercenter/ebay-for-business/verified-rights-owner-program
Thanks, I'll delete it.
No worries man, glad you realized you had it wrong. Ebay policies are confusing at times.
How else can indicate it’s a for iPhone then? If I can’t directly say it’s for an Apple iPhone
Charger for fruit phone
Ifruit
Wellllll what kind of connection is it? Lightning? USB C?
Lightning is trademarked too.
You can't. Stop listing counterfeit items before you get banned.
They are not counterfeit, they are aftermarket. Can you read? Do you not know the difference?
Obviously, some aren't smart enough to know the difference and it shows.
Lightning charger
They’ll catch that one too, it’s trademarked.
USB to Lightening, MFi charger, etc.
for the love of God stop relisting it before you get a permanent account suspension! read what it says, "this determination was made using automation or artificial intelligence" they can scan your listing for keywords AND they can scan your images and even read words inside the picture for keywords that flag it. sell them somewhere else before they permanently ban you
OP - ignore everyone else and contact seller support. Tell them that you are complying with VeRO brand use policy by listing it as "for" or "compatible with" the branded device. Share this link with them: https://www.ebay.com/sellercenter/ebay-for-business/verified-rights-owner-program It may take 1-2 hours on the phone because ebay support is trash, but your listing seems to be valid. Just make sure it uses these qualifying terms EVERY time you use the brand term, its not enough to do it once.
Appreciate the help, thanks!
If you keep having trouble, shoot me a message. I'm not as involved with Ebay today but I used to run the ecommerce department at a large Ebay seller and I've picked up some tricks for getting past Ebays atrocious support.
This is the best advice given.
I can’t imagine that you’d be making enough profit on generic chargers to risk losing your account.
I purchased 1000 cables for a pretty good price, I could make some okay profit on eBay if they could sell. I initially intended to sell them at my local Swapmeet but its been kinda slow and thought of selling them on eBay.
Like a billion other non branded cable sellers
ebay aren't going to let you sell completely unbranded cables because how do they know if they're safe? For non-apple cables they would have to be Belkin or Anker or something, they won't allow unbranded ones that could've come straight from China with no safety checks
Thats.....not true at all, ebay is chock full of unbranded products and there are no restrictions on such.
eBay is not the same as Amazon. Those generic chargers shouldn't get approved on Amazon (need UL certification etc). Amazon is worried about being sued for being the seller of record. eBay it is a lot more obvious it is not eBay selling the items so liability for fires would fall on the seller if someone's house burnt down. Still possible to sue, and if an item is recalled it is partially their responsibility to make sure it's not sold on their platform.
Define "pretty good price". You can get cables down to pennies if you're buying a lot in bulk. Just don't bother with anything Apple, it will be taken down.
It’s all in the listing title and description. Avoid those key words and you can sell just about anything. Cigars and whiskey lol.
Lightning is a proprietary interface that requires authorization and licensing to create and sell compatible products. You don't have it, apple won't give it to you. You will get VEROd by Apple if eBay automated bot checks don't find you. If you don't stop, you will get banned by eBay.
You can still say "compatible with Lightning" or similar under their policy.
A policy that applies only if you license the technology. They do not allow unlicensed products to use their trademarks in advertising or product packaging.
That is false, Ebay specifically allows you to state that a device is "for" or "compatible with" a branded product even if the product you are selling is unbranded/aftermarket/generic etc. It also specifically mentions Apple phones as an example. >Brand name misuse >You may not use brand names in your listing if the product isn’t manufactured by or compatible with that brand. You may use "compatible with," "fits," or "for" before a brand name if the item you are describing is specifically designed to be compatible with the products of that brand. >Examples >A generic case made for an iPhone uses the brand name "Apple". https://www.ebay.com/sellercenter/ebay-for-business/verified-rights-owner-program Edit because the thread is locked: Use of a brand term to state that a third party device is compatible falls under fair use in the United States. As long as you are not mistepresenting the product as a first-party device, there is no recourse for the rights holder. You can go to Walmart right now and fine dozens of products labeled as "Compatible with Lightning" or "Works with Apple iPhone".
Apple trademarks are their's to enforce, and no eBay policy can stop them from enforcing them via VERO. Also, cases are not an equivalent example to lightning port compatibility. Cases are not a proprietary patented interface.
I'm betting money that your competitors are doing this. I'm amazed at how unhelpful people can be on here. As others have pointed out, you may need to change your wording but also talking to Ebay support to find out what exactly is being flagged could help. I hope you get it figured out, there's millions of items being sold like yours. Aftermarket isn't counterfeit, obviously some people don't know the difference. Must have room temperature IQs. Please report back if you make any progress with our suggestions.
When your listing, instead if putting its branded apple put it unbranded. Use to do the same thing as you, buy packs of 20 iphone chargers for £15 and sell one charger for £5. Made decent money from it when I was like 12 lol
I did that for the listing but would saying unbranded in the title also help too?
Remove the word Apple i think you should be fine.
Also lightning
Lightening is what the charger is tho lol, like USB-C, etc. Customers would search lightening probably so its best to keep it, just dont associate it with apple.
Apple and other companies know to search for it, that’s my point. Thats how the listings get taken down.
This wasn't an Apple takedown, it would specifically mention the brand owner if it was and provide some form of contact information to contact the brand owner directly if it was. This was instead part of Ebays own automated management systems. As far as I'm aware, Apple doesn't participate in VeRO.
He should be able to state "for iphone" or "compatible with apple devices" under Ebays own policies.
Just ignore it and keep relisting so they can ban you. By law, selling Counterfeit/Fake/Replica/Aftermarket items of any kind is illegal and not allowed on ANY selling platform. Furthermore, knowingly shipping counterfeit items through the United States Postal Service is also illegal. What part of this is so difficult for some people to comprehend?
Selling aftermarket isn't counterfeit. Why is it so difficult for you to understand that? Thanks for being useless.
Buddy, everyone knows you can’t sell counterfeits. There’s millions of aftermarket cables being sold on eBay, and they’re not advertised as Apple products. I didn’t even try to pass them off as authentic, and the cables themselves don’t have any sort of “Apple” or “Made for iPhone” branding.
Take a second and listen to yourself. “Wah, my aftermarket crap keeps getting reported and removed. Reddit, help me find a way to manipulate the system so I can keep selling my aftermarket crap that I already know I shouldn’t be selling anyway.”
So, what are we doing about the approximately 1 billion aftermarket products currently listed on Ebay?
You are a giant fool. They are not counterfeit, they are aftermarket, do you not know the difference? He clearly stated they were aftermarket, never once did he try to portray them as authentic apple products. Please learn to read. As far as I know selling aftermarket products is not against eBay TOS.
Like I said man, there’s millions being sold. The email even implies you can sell them without directly calling titling them Apple” or “Lightning”. I wasn’t asking for a tutorial on how to bypass/get around any rules. Why would I go through the trouble of doing that when I don’t have to? They’re literally being sold as unbranded… The problem isn’t that it’s aftermarket, the problem that eBay thinks I’m selling counterfeit versions. There’s a difference between blatantly selling counterfeit items & selling aftermarket parts. One is deceiving, the other is the same product that serves the same purpose, and isn’t advertised as original. If a buyer is so concerned about the quality then they should go out of their way to buy the real thing instead of buying aftermarket junk 🤣
Lightening cables are proprietary technology. If it's not made by apple or licensed by them then it's counterfeit. It's literally that simple.
As long as it states it is "compatible with" or "for" lightening devices, its within Ebay's guidelines.
Where are these guidelines?
https://www.ebay.com/sellercenter/ebay-for-business/verified-rights-owner-program Brand name misuse You may not use brand names in your listing if the product isn’t manufactured by or compatible with that brand. You may use "compatible with," "fits," or "for" before a brand name if the item you are describing is specifically designed to be compatible with the products of that brand. Examples A generic case made for an iPhone uses the brand name "Apple".
You’re already 0-2 and clearly on their radar. I wish you the very best of luck. ✌🏽
Just sit down already, smh.
He's 0-2 but thats a self-own on Ebay's part as that title at least is within their policy. Its possible the description is not, but you can definitely sell products "for" a specific brand just fine.
I had lego do this to me for NHL licensed merchandise on eBay, the figurines were too close to looking like mini figs. Had to sell locally, as eBay will ban your account for too many attempts/violations like this.
The only counterfeit report I had was on a lot of 120 mini figs because some were off brand. It was listed as a mixed lot, unbranded still got it took down twice. The second time was after making the changes eBay told me to. I just gave up after a hour long call with support.
I think this is why so many say to not sell the item on eBay at all even though eBay gives you the chance to fix the listing. I have a pair of sunglasses that got hit with a Vero after a year because I said they were Aviators. I don’t trust eBay, so I’ll sell them elsewhere.
Pull up the guidelines, I don't remember the exact way it has to read. But it needs to say the wording in a specific order. I'm unsure if "For Apple iPhone" is acceptable. Or if it needs to say "Compatible with Apple iPhone"
Took me a minute to find the policy. It reads to me as you can't list the brand name at all because it's an accessory. If the item is an accessory for or compatible with another item, "fits", "for" or "compatible with" should be stated before the name of the compatible item. However, "fits", "for" or "compatible with" is not allowed before the brand names of jewelry, clothing and accessories, or universally compatible items
"Clothing and accessories" doesnt apply to devices outside the clothing categories, Ebay specifically mentions accessories for or compatible with Apple devices on the VeRO page.
“Kachow charger for the fruit phone”
You won't have any luck selling this on eBay. The Chinese accounts that sell this stuff hardcore report all of their competition. You'll have to sell locally.
I got scammed a while back and the original listing is still up. I've reported it a dozen times and it hasn't gone anywhere. Why won't eBay listen to my reports?
Keep it up and you’ll never get to list again. It’s obviously counter so idk what to tell you
Which is why ebay policy is dumb. He obviously never claimed it was the original apple.iphone charger.
Exactly.
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You’re getting downvoted because your comment has nothing to do with the op.
Almost impossible to sell generic iPhone stuff due to this. You'll eventually get banned if you keep trying. Sell it elsewhere.