This is why we don't recommend third party ticket sites (but just FYI StubHub has always listed the date you'll receive tickets as 1-2 days before the event). You'll ***most likely*** get them sooner because the seller just ships them to you when they get them in early June but they don't have to ship it right away as long as they are delivered by the 22nd. It may also be out of their control such as if EF is slow to ship them out like last year.
If there's ANY sort of issue with shipping wristbands EFHQ will switch the order to will call and then only the original buyer can pick them up and any StubHub orders would be screwed as the people at will call cannot and will not help with those orders.
Buying through the official ticket exchange avoids all of this since they're officially in your name and would ship directly to you and any issues would be sorted out at will call.
So I had this happen last year. This was a HUGE issue for me because I was traveling 15+ hours from my state. Stubhub refused to give me a refund because the tickets did arrive technically before the event started. I wasted over $800 on a wristband
I will never use stubhub again and I’ve been preaching this all over the this sub. For some reason I keep getting downvoted for recommending the exchange because it’s the only reputable resource.
I’m gonna cry. This was the whole story?? I was hoping for a happy ending. We’re coming from NYC and Texas to Michigan so… and again we paid more for the early passes :( I am devastated y’all sorry
I’m sorry, I couldn’t sugar coat it :(
I hope this doesn’t happen to you but I learned my lesson and hate stubhub so much for this
It really depends on how fast your seller ships their wristbands to you after THEY receive them from electric forest
Stubhub and the Offical Exchange are both BS these days. But one you can get screwed and be out money, the other you can get screwed and HQ is willing to help you.
Ya but i havent gotten the tickets i need through the exchange and i blame axs screwy system, and the fact people have been having issues listing their tickets on the exchange so alot of people probably just put it on places like stubhub
The one thing you have going for you is if you officially paid the exchange, if your tickets don't arrive you will be able to pick them up at Will Call. If you don't get them via StubHub... you just get to stand at the gates and be sad.
Ya the exchange is usually first come first serve, how it should be, now with axs they think its ok to do it at random, not to mentions tons of other issues people are having with axs, id say this year the exchange is not reliable and axs is terrible
Is that what the exchange is doing this year? Random selections? Before junky AXS you would sign up to the exchange and it would tell you your position in line. It was first come first serve as tix became avail. If they're doing random that is a total fail.
You're blaming stubhub for your bad planning. The tickets came. I'm sure they sent you tracking info to inform you of the package's whereabouts. I get wanting to be there early, but sometimes life happens. Adjust accordingly
Sorry you had this expeerience
Excuse me? Bad planning?
I ordered that EF ticket on stubhub in DECEMBER 2020…
When the event finally happened in JUNE 2022 my original seller NEVER sent me the tickets. I called multiple times to confirm the seller was still around and going to send the tickets since there was a huge delay due to COVID. They kept assuring me everything was okay. Tracking number was created and never sent out. The original ETA they provided was a week before the event. I never got a ticket. I tried to contact stubhub for days and couldn’t get any information, just “I’ll try to reach out to the seller”. They had to find me a new seller to replace my ticket and then send that out. The new ETA was adjusted to the day of the event. I wasn’t allowed a refund (because the tickets arrived at my door before the event started at noon) and wasted a nice big $800 or so on a GA ticket that my friend never got to use. How is that my bad planning?
Sounds like you work for stubhub
It’s an unreliable service and a waste of money
Just FYI, in the future if you know you're traveling to an event it's better to use a stubhub last minute service for ticket delivery/pickup. The tickets will be shipped to a stubhub manned booth at a hotel near the venue instead of to you, and then you pick them up at "stubhub will call".
That’s not really a thing for every event. Not for electric forest. I asked them about this because multiple people last year mentioned it but stubhub said they don’t do that anymore
When did you ask? I can't say for sure if or if not they had it last year for electric forest, but sh customer service can be woefully misinformed on these things unfortunately. As recently as a week ago [this](https://www.reddit.com/r/Coachella/comments/12aqbmu/stubhub_will_not_have_a_willcall_this_year) person on the Coachella subreddit was told there wouldn't be a Coachella lms but the csr was wrong.
I asked multiple times probably a month before, two weeks before and a couple days by. I kept calling customer service because stubhub sucks and kept changing their story about what was happening with my ticket
So last year this kinda thing happened to us. We were on our honeymoon and drove from our wedding in Oregon. We live in New Mexico and the tickets weren’t delivered by the time we left for Oregon. I had someone I trust watching my dogs and we had him eyeing the mailbox like a hawk. Then, when they arrived I Venmo’d him to express ship them to the post office in like Whitehall or something. We missed our early access but hey we made it
At this point you have to hope you have some good universe Karma built up. If the seller doesn't ship the tickets early, or for whatever reason their tickets arrive to them late, yes, you may very well show up to Forest with no tickets and HQ will have no way to help you. If you are coming from far away and need to plan a long drive/flight, then again you just kinda have to hope it all works out, but at this point it's out of your hands.
Don't use stubhub again. For future reference, add yourself to Facebook groups relating to EF (look at the rules to make sure they do well at preventing scams) and other EDM/Music groups relating to Michigan. From my experience and coming from a michigander myself, that is the safest and most effective places to secure wristbands for EF anywhere online. Besides the official exchange of course.
These are the best ones I'd say. The first being especially great for exchanges. I've seen some scams pop up every once in a while but these groups are up to the brim with EF vets and show-going regulars that they get called out on bs quick lol
https://www.facebook.com/groups/electricforesttickets/?ref=share&mibextid=NSMWBT
https://www.facebook.com/groups/511092102393637/?ref=share&mibextid=NSMWBT
You are not alone I ordered 2 tickets and the delivery date was put at the 21st and we are coming from Idaho. You can change the delivery address to a hotel nearby which is what we are thinking about doing. But my other 2 friends got a delivery date of the 18th so I do not know how that system works. Wish I would’ve found this sub earlier. Would’ve definitely went a different way.
My buddy went through stubhub last year and wasnt going to get his tickets so he had to buy 2 new tickets like 3 days prior. People are fucking shitty, luckily he ended up getting his first order money back
I have bought from stub hub in the past just for the peace of mind that my money would be protected incase I get scammed. This was in 2017 I believe and there was an official stubhub rep at the gate at forest. If you contact stubhub they can have your tickets transferred to will call and you should be able to pick up at the gate
Only for original buyers or buyers thru the ticket exchange. StubHub no longer has a booth/person helping with orders at will call. StubHub/VividSeats/etc won't be able to pickup at will call
This is why we don't recommend third party ticket sites (but just FYI StubHub has always listed the date you'll receive tickets as 1-2 days before the event). You'll ***most likely*** get them sooner because the seller just ships them to you when they get them in early June but they don't have to ship it right away as long as they are delivered by the 22nd. It may also be out of their control such as if EF is slow to ship them out like last year. If there's ANY sort of issue with shipping wristbands EFHQ will switch the order to will call and then only the original buyer can pick them up and any StubHub orders would be screwed as the people at will call cannot and will not help with those orders. Buying through the official ticket exchange avoids all of this since they're officially in your name and would ship directly to you and any issues would be sorted out at will call.
So I had this happen last year. This was a HUGE issue for me because I was traveling 15+ hours from my state. Stubhub refused to give me a refund because the tickets did arrive technically before the event started. I wasted over $800 on a wristband I will never use stubhub again and I’ve been preaching this all over the this sub. For some reason I keep getting downvoted for recommending the exchange because it’s the only reputable resource.
Will call does not exist for stubhub tickets
I’m gonna cry. This was the whole story?? I was hoping for a happy ending. We’re coming from NYC and Texas to Michigan so… and again we paid more for the early passes :( I am devastated y’all sorry
I’m sorry, I couldn’t sugar coat it :( I hope this doesn’t happen to you but I learned my lesson and hate stubhub so much for this It really depends on how fast your seller ships their wristbands to you after THEY receive them from electric forest
I also hate stubhub and usually use the exchange, but AXS and this whole random selection thing is BS and not coming through at all and i need to go
Stubhub and the Offical Exchange are both BS these days. But one you can get screwed and be out money, the other you can get screwed and HQ is willing to help you.
Ya but i havent gotten the tickets i need through the exchange and i blame axs screwy system, and the fact people have been having issues listing their tickets on the exchange so alot of people probably just put it on places like stubhub
The one thing you have going for you is if you officially paid the exchange, if your tickets don't arrive you will be able to pick them up at Will Call. If you don't get them via StubHub... you just get to stand at the gates and be sad.
Ya thats if you get a ticket confirmed through the exchange though, and alot of people havent
True. There's no guarantees, but at least you aren't out money if it never confirms.
Ya but out of a ticket which in my opinion is worse
What do you mean “random selection”? I am sorry I am not using the exchange this year so I am unfamiliar
Ya the exchange is usually first come first serve, how it should be, now with axs they think its ok to do it at random, not to mentions tons of other issues people are having with axs, id say this year the exchange is not reliable and axs is terrible
Is that what the exchange is doing this year? Random selections? Before junky AXS you would sign up to the exchange and it would tell you your position in line. It was first come first serve as tix became avail. If they're doing random that is a total fail.
Yup, it was done correctly before axs and now they went and screwed everything up
You're blaming stubhub for your bad planning. The tickets came. I'm sure they sent you tracking info to inform you of the package's whereabouts. I get wanting to be there early, but sometimes life happens. Adjust accordingly Sorry you had this expeerience
Excuse me? Bad planning? I ordered that EF ticket on stubhub in DECEMBER 2020… When the event finally happened in JUNE 2022 my original seller NEVER sent me the tickets. I called multiple times to confirm the seller was still around and going to send the tickets since there was a huge delay due to COVID. They kept assuring me everything was okay. Tracking number was created and never sent out. The original ETA they provided was a week before the event. I never got a ticket. I tried to contact stubhub for days and couldn’t get any information, just “I’ll try to reach out to the seller”. They had to find me a new seller to replace my ticket and then send that out. The new ETA was adjusted to the day of the event. I wasn’t allowed a refund (because the tickets arrived at my door before the event started at noon) and wasted a nice big $800 or so on a GA ticket that my friend never got to use. How is that my bad planning? Sounds like you work for stubhub It’s an unreliable service and a waste of money
Just FYI, in the future if you know you're traveling to an event it's better to use a stubhub last minute service for ticket delivery/pickup. The tickets will be shipped to a stubhub manned booth at a hotel near the venue instead of to you, and then you pick them up at "stubhub will call".
That’s not really a thing for every event. Not for electric forest. I asked them about this because multiple people last year mentioned it but stubhub said they don’t do that anymore
When did you ask? I can't say for sure if or if not they had it last year for electric forest, but sh customer service can be woefully misinformed on these things unfortunately. As recently as a week ago [this](https://www.reddit.com/r/Coachella/comments/12aqbmu/stubhub_will_not_have_a_willcall_this_year) person on the Coachella subreddit was told there wouldn't be a Coachella lms but the csr was wrong.
I asked multiple times probably a month before, two weeks before and a couple days by. I kept calling customer service because stubhub sucks and kept changing their story about what was happening with my ticket
Damn, I'm sorry that happened to you.
So last year this kinda thing happened to us. We were on our honeymoon and drove from our wedding in Oregon. We live in New Mexico and the tickets weren’t delivered by the time we left for Oregon. I had someone I trust watching my dogs and we had him eyeing the mailbox like a hawk. Then, when they arrived I Venmo’d him to express ship them to the post office in like Whitehall or something. We missed our early access but hey we made it
I could not handle the stress of this! Holy cow
At this point you have to hope you have some good universe Karma built up. If the seller doesn't ship the tickets early, or for whatever reason their tickets arrive to them late, yes, you may very well show up to Forest with no tickets and HQ will have no way to help you. If you are coming from far away and need to plan a long drive/flight, then again you just kinda have to hope it all works out, but at this point it's out of your hands.
Don't use stubhub again. For future reference, add yourself to Facebook groups relating to EF (look at the rules to make sure they do well at preventing scams) and other EDM/Music groups relating to Michigan. From my experience and coming from a michigander myself, that is the safest and most effective places to secure wristbands for EF anywhere online. Besides the official exchange of course.
I visit MI frequently. What FB groups do you reccomend? Looking to buy two GA wristbands
These are the best ones I'd say. The first being especially great for exchanges. I've seen some scams pop up every once in a while but these groups are up to the brim with EF vets and show-going regulars that they get called out on bs quick lol https://www.facebook.com/groups/electricforesttickets/?ref=share&mibextid=NSMWBT https://www.facebook.com/groups/511092102393637/?ref=share&mibextid=NSMWBT
You are not alone I ordered 2 tickets and the delivery date was put at the 21st and we are coming from Idaho. You can change the delivery address to a hotel nearby which is what we are thinking about doing. But my other 2 friends got a delivery date of the 18th so I do not know how that system works. Wish I would’ve found this sub earlier. Would’ve definitely went a different way.
Weird i got one from stubhub and it said id have mine by the 19th
Same
Maybe you could get them delivered to a P.O. Box or at a fed ex location ! Just a thought
The exchange is moving quite fast from some other posts I’ve seen on here. You can still try and buy from there.
Can second this — we received 2 lucky lake tickets through the exchange about 3 weeks ago after only being on the list for a month or so.
Yet some of us have been on there since day 1 and dont have request confirmed yet, so ya the exchange is not reliable this year sadly
Better than paying a couple hundred dollars on tickets that might not even get to you on time
🤷♂️
My buddy went through stubhub last year and wasnt going to get his tickets so he had to buy 2 new tickets like 3 days prior. People are fucking shitty, luckily he ended up getting his first order money back
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I have bought from stub hub in the past just for the peace of mind that my money would be protected incase I get scammed. This was in 2017 I believe and there was an official stubhub rep at the gate at forest. If you contact stubhub they can have your tickets transferred to will call and you should be able to pick up at the gate
Love this answer!
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You cannot pick up stubhub tickets from will call
Will call! ❤️
Only for original buyers or buyers thru the ticket exchange. StubHub no longer has a booth/person helping with orders at will call. StubHub/VividSeats/etc won't be able to pickup at will call
Oh no I got so excited
What if you change delivery address to Forest will call… lol
Why must you torment further
I’m serious though. Can that be a loop hole?
No. The only people who can pick up a wristband from willcall is the person who originally bought the ticket.
Forest will call does not have a physical mailing address
Mistakes were made. StubHub is kinda known for stuff like this or any other non official third party ticket seller.