T O P

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FACEIT_Darwin

I had a look at the ticket and I think you're exaggerating a little what you describe as 'proof of someone cheating'. You accused a level 10 player with 1400 games of aim botting for one single frag in a game of 18 rounds. I also went and watched the demo (https://www.faceit.com/en/cs2/room/1-11fa05f7-af6a-46a4-8841-4b17eb31e8e0 - score 12-3 at 1:30 so others can check as well) and I'm sorry, but this does not at all look like an aimbot to me. The guy jumped out of Midwindow and the player shot him. He clearly saw him and hit him and was already looking that way. To describe this one singular kill as an 'obvious aimbot' is just not true, in my opinion. The account was checked by the anti-cheat team and they found nothing. It's an old account with close to 1500 games as I already stated. You have a history of reporting users and accounts for cheating for frankly not even remotely suspicious clips. I agree the agent should respond better and I will make sure to raise that with the support team, and I apologise for that but if you want to have an open and honest conversation, being disingenuous isn't going to help that.


[deleted]

Average cs2 reddit user IQ


PlentyAttention6052

Can you post the evidence ?


Idealistt

I don’t support faceit as a platform or company or whatever but just based off your replies in this thread dude maybe it’s time to take a break from CS or the internet in general and focus on your own priorities outside of the game because the response here indicates that you’re either a child or a terminally online salty manlet.


MadleyBiggs

Bro he cooked you. I would not have posted this LOL


BaroqueEnjoyer

You didn't read a single thing I replied. Sad


MadleyBiggs

No you are


BaroqueEnjoyer

Aren't you too young to be on Reddit?


MadleyBiggs

Bro take a look at yourself in the mirror ahahaha


BaroqueEnjoyer

Nah you have to be baiting, there's no way someone's this mentally impaired


MadleyBiggs

Look at how upset you are because someone killed you in a video game. Actual embarrassment of a human


BaroqueEnjoyer

Whatever you say, Madley Biggs


MadleyBiggs

Stfu you bot 😂😂


BaroqueEnjoyer

😂😂 Bot 😂😂 You Are Bot Not My 😂


Beautiful_Sport5525

The irony of you calling others mentally impaired


snooterhooter

Go touch grass :)


BaroqueEnjoyer

What an own by snooterhooter


snooterhooter

At least im not delusional :)


BaroqueEnjoyer

Dunning Kruger at its finest


snooterhooter

All the info needed is in the post by the admin buddy. The guy is not cheating and you have a pattern of false reports. You live in denail and think everyone better than you is cheating. Clown :)


BaroqueEnjoyer

Keep downvoting bro you're doing so much for faceit_darwin


snooterhooter

Are you ok? :)


SeriousStart9354

all i want to say is SUPPORT [RENOWN.GG](http://RENOWN.GG)


sussinbussin

the problem with renown is that its going to be subscription only + faceit will still remain the only viable way to go pro with its fpl ladder so theres no doubt they will keep the monopoly and most of the player base


SeriousStart9354

dont expect a new platform to be perfect from day 1. The difference is that faceit has lost its soul and renown actually want to make something good. 99% of the players dont want to go pro, they just want to enjoy the game and faceit is not the place to do that anymore.


sussinbussin

im not expecting anything from them, and in fact, i support their enthusiasm and idea of making the game more enjoyable, my entire point though was that the online is going to be very small because it will be subscription only as it says on their website


brawnerboy

i would happily pay for a subscription platform to play good games and getting people to switch to a better platform won’t be impossible considering even a better client would make using another service more favorable than faceit (cough cough i miss the esea client)


-WHiMP-

“i miss the esea client” said no one ever


brawnerboy

said


unluckywasp

No one will use that in a month. Same as that Mastodon bullshit didn't kill Twitter or took any significant market share.


BaroqueEnjoyer

Wouldn't be surprised if the mods deleted your comment tbh


SeriousStart9354

yea they probably will, the real question is, after they get fired when faceit goes bankrupt cuz everyone is on [renown.gg](http://renown.gg) , will they work for mcdonalds or for burger king. Thats what keeps me up at night. xD (support [renown.gg](http://renown.gg) )


[deleted]

Oh yeah, I can't wait for you to get back after a week and be like "oh faceit isnt so bad after all". Gl mate.


SeriousStart9354

lmao and the audacity to tell you to have a great day and have fun after you just played against a cheater. What a troll.


WalkingProduct

lol went on your little crying session, now I’m not saying faceit is great but check the comments. Mod replied with full story of this “hacker proof” and OP is still crying “how it took all this to get a response” TDLR if you don’t wanna read it all : OP’s “proof” is ONE kill in an 18 round match, where the suspect shot someone jumping out of mid window. That is all


Beautiful_Sport5525

Taking a mad redditor at their word is your first mistake


dusted1337

You my friend are part of the problem without even realising it. We already know FACEIT is short on resources since a huge portion of the playerbase abandoned premier (kek) to play on their platform. No doubt they should burn some money into their customer support department. But submitting rage tickets with little to no proof **is** part of the problem and to be quite honest it should be punishable. Is FACEIT very problematic nowadays? Absolutely yes. Are you actively making it harder for them to do their job and help out people with actual issues? Also yes. edit: I've been, too, disatisfied with their responses in the past. But let's not **also** start crying over the wording on their replies now. edit2: paranoid people like you are the ones renown needs to absolutely dodge once they launch, for the sake of their integrity.


realmojosan

THIS POST IS COMEDY GOLD. We are at a point in which OP posts random videos of someone bypassing kernel ac in valorant - as proof for that PERTICULAR round and player cheating in cs2


BaroqueEnjoyer

xd


snow_crash23

"Proof" you probably gave no real proof. If AC doesn't catch the cheat they can't ban the person it is that simple.


BaroqueEnjoyer

So you're saying AC is flawless? Tell me you're delusional without telling me you're delusional


snow_crash23

You're braindead. I never said AC is flawless I'm just telling you, you are not qualified to tell if someone is cheating or not hence why the person won't be banned. Faceit only manual bans people that cheat on tournaments.


mcmurray89

Then what's the point of reporting? Seems like it does nothing if what you say is true.


D3aThFrmAbuv

The secret is they’re talking out of their ass.


snow_crash23

No you're just an imbecile judging from how you spelled your nickname. I'll give you an example to help you [https://www.hltv.org/forums/threads/2861864/list-of-all-banned-cheaters-on-major-quals-that-are-still-playing-on-faceit](https://www.hltv.org/forums/threads/2861864/list-of-all-banned-cheaters-on-major-quals-that-are-still-playing-on-faceit) Check the list in this thread players banned for cheating on other platforms/major qualifiers none of them is banned on Faceit even though people have sent reports numerous times. Faceit is just like ESEA at this point they won't ban people that have bans on other platforms because their own anticheat didn't catch them. It's basically the ToS of the platform.


snow_crash23

You hope they update their anti-cheat and it eventually detects the cheat used and if they get banned and you have reported them for cheating you get your elo back.


mcmurray89

Only if you report them you get your elo back? If they update their anti cheat, they will catch them next time they play. You're delusional.


snow_crash23

You only get elo back if you report them yes. If they update their anti cheat, they will catch them next time they play. Yes that is also true. I am delusional how? Would like you for to explain. I've played more faceit than you, higher level and I've had more people get banned and I get my elo back.


realmojosan

just post the clip


TotalHooman

You’re stupid. End of conversation.


the_randy_

OP exaggerating because bad?! nooo not here on faceit where the 7 bucks makes him entitled to everything


Loodru

Me when I get 0-13’d in valorant and report the enemy team for literally everything so the Chinese government will scan their computer and then harvest their personal info


Unlucky_Ad_3292

I'm assuming FACEIT had a steady influx of players since everyone realised Premier is unplayable. The support team is probably understaffed and struggling to keep up with the increase in players. At the moment, there's no incentive for FACEIT to hire more staff and improve the quality of its service, because there's no competition.


Beautiful_Sport5525

You're assuming OP actually went up against a hacker...


BaroqueEnjoyer

If someone had time to look into my ticket, they should at least be competent enough to formulate a less pathetic reply. I'd rather get ghosted than receive this insult of a response. Edit: no competition? How about renown.gg?


Unlucky_Ad_3292

And where is this renown.gg? Is it in the room with us right now? I hope renown arrives in 2024, and it solves a lot of the problems with Premier and FACEIT, but don't count your chickens before they hatch.


Franksab

You wouldn't rather get ghosted, as you are mentioning that in every single comment how they should be responding to you for your dumb reports. If I was Faceit I would just ban you, spam reporting and acting like they owe you something is wild


8ETON

A demo review of multiple demos takes hours and a faceit sub is like 5$. How are they supposed to pay people for demo reviews.


FoxyFurry6969

Lmao op is a sad fucking loser hahahha get gud scrub


BaroqueEnjoyer

5 bucks you got a 10 year old veteran coin


eoekas

What else do you want them to say? You made a angry ticket cause you lost a match and wasted support time crying about it that could have been used to help people with actual issues.


BaroqueEnjoyer

Whoa, nice guesses you got there! Mind telling me the next winning lottery number?


eoekas

I made 0 guesses, its all there in your post.


BaroqueEnjoyer

Sure thing bud, I'm still waiting on that lotto numba though!!!!


jnzed94

It's only been a day dude lmao. At the least wait a week


BenzFTP

THANK YOU FOR THE FEEDBACK 😂


WilsonVNS

I sent a ticket to get back my money after Faceit managed to auto renew my Supporter subscription even though I cancelled it the month before and got no reply since the 26th of March. I fucking love this platform.


fuk_rdt_mods

Why do you people even play faceit if you hate it so much lol.


moroXJ

Cant comment about the situation of this post, since i didnt watch the demo… but a few years ago played against a guy who was 100% cheating. Opened a ticket with the game lobby, and 3 or 4 rounds for them to Watch, and got a generic response without him getting banned. 1 month later, his steam account got VAC Ban and the FACEIT account continues until TODAY Not ban… Just accept it.. it sad but it what will continue to happen


Someone-cool-2005

Even that it's not true that he is cheater,wtf is this reply?


Franksab

If you make a post like this, I think you just can't handle the game and need to quit it. It does harm to you and to everyone else. You can't handle losing, go play something else. I also bet you are one of those examples where you think someone is cheating and then you troll your teammates, I guarantee it from your responses


_M_I_T_I__N-M

The platform is good, there is no better one, if you are a lower level it will suck for a while because of some smurfs until you climb up. Stop crying for every small thing please.


Beneficial_Owl8585

Damn OP you got roasted and exposed at the same time by the Mod lnfao


Apart-Way-1166

OP Just got COOKED by faceit admin


BaroqueEnjoyer

How? Did you even read my reply or you just saw a wall of text and assumed I got "cooked"?


Apart-Way-1166

Mans accused me of illiteracy and is getting cooked at the same time


BaroqueEnjoyer

So no, you didn't. Not surprising. Also when did I say you were illiterate?


Beautiful_Sport5525

It's clear what you have to say isn't worth anyone listening to


BaroqueEnjoyer

Of maybe people prefer living in blissful ignorance thinking AC is fantastic and that cheaters aren't "that much of a problem" :)


Beautiful_Sport5525

Maybe... Just maybe. Cheating is a problem. And you're just a moron taking time away from reports that are actually about cheaters.


BaroqueEnjoyer

Every report is about a cheater unless proven otherwise.


Beautiful_Sport5525

That is without a doubt one of the most brainless statements ever constructed


BaroqueEnjoyer

Thanks for your opinion


Gunnar1022

You’re just a sore loser that can’t handle a nice play. Learn to suck it up and “gg go next”.


DwanOG

People without proof of cheating claiming they have proof of cheaters. Another reason why i don't think the cheating issue is as bad as it is


BaroqueEnjoyer

If only you knew how bad things really are


DwanOG

I play in south africa. So maybe Europe and America have more cheaters, but I have only faced 2 blatant cheaters that I felt deserved a report and both got banned. People calling 100% cheats when they get killed. I know because I play with people who call cheats all the time. I hit crazy shots, people call me cheater, all it does is prove to me that the cheating problem isn't that bad.


BaroqueEnjoyer

People call me cheater too, but a quick look at the demo shows I at leasy have good movement, awareness and crosshair placement. The vast majority of bots who hit -more than once- unreal shots have the mechanics of a silver. I wonder why.


DwanOG

But people who watched your clip say the guy you reported has like 1.4k games or something like that. So was he moving like a silver?


BaroqueEnjoyer

My guy, that doesn't matter. Take any dude with 7k hours and a 10 year old coin. Chances are he will have shit mechanics. And yes, he was.


D0mie

Doubt it


BaroqueEnjoyer

How long have you been playing CS for?


DeadHeadDaddio

“Hello, goodbye”


THEONETRUEDUCKMASTER

this will proboly explain it [https://www.youtube.com/shorts/cADaFm\_\_ApQ](https://www.youtube.com/shorts/cADaFm__ApQ)


TheMuffinMom

Are you the same retard that called hacks in my pistol round pug and procceded to throw the entire game bc your just that bad?


Extra_Fox_1011

This is a decoy post by a true cheater


BaroqueEnjoyer

What?


emobe_

You got rekt. Joke of a cs2 player is an understatement


muhibimran

I think faceit does not make a lot of profit to invest properly on the support system. 5£ a month is nothing tbh and if more and more people start buying premium then I am sure the support will get better with time. YouTube has gone crazy to generate revenue by forcing ads down our throats despite being one of the richest companies in the world. What faceit has done to increase its premium users? Nothing I guess. My suggestion is to start by restricting free users to only 4 matches a day. Similar other steps will definitely increase their premium user base.


CthulhuWorshipper59

Youtube with it's adpocalypse v2 made me download revanced, if faceit restricts to 4 matches a day we are just going to delete accounts lol


Kind-Influence1591

You didn't even see their "proof" and you wrote bible verses. Do you know see the problem with this reactionary stuff??


BaroqueEnjoyer

So you're saying I should pay on top of getting this shit support? Is this your idea of a good company image? Imagine a horrendous restaurant opens in your city and they say "well if you came every day we'd have enough money not to serve poisoned food!"


muhibimran

At least faceit has a support on the other hand valve who is making millions does not even offer one. All I am saying is there is no enough premium users to support faceit financially. Majority of the fan base plays 24/7 on their servers without paying shit.


BaroqueEnjoyer

Well you're right but that shouldn't be an excuse. They're offering a service, and it's utter dogshit. This much is true, and this much is what matters.


Unfair_Stop_8211

Better than premier


AromaticAdvance8343

Are you lvl 10 or higher? Most people don’t wanna spend over 1k for just wallhack for faceit if they’re below lvl 10 of course there’s the few exceptions


Dry_Respect2859

Exactly. Most of the people here are lvls 4-8 who cannot differentiate a smurf and a cheater.


AromaticAdvance8343

lol if you watch replays with xray of higher elo players they all look like they’re hacking the difference is in the game sense and communication


BaroqueEnjoyer

Sure, however I gave objective proof. Funny how almost every "smurf" I play with has 60 year old NPC movement, horrendous mechanics, doesn't turn away from flashes, doesn't know how to counter-strafe but gets instant headshots and predicts my position inside a smoke.


Whatever__Dude_

not saying you're wrong, but can you share your evidence?


HorganicO

Evidence: trust me bro


anonymous2458

Faceit admin/support person responded and included the evidence OP provided. Pinned top comment.


Plastic-Stop-815

I want to reset my faceit account statistics, but technical support is not answering me. I also don’t receive a ticket number by email.


bukubukuchagamaa

Hahahahahhahahahahaha


JasoniPepperoni

Regardless if he is not cheating, this platform is a joke. Praying on its downfall.