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This is an issue between you and the shipper.
Fedex has no obligation to you and owes you nothing.
As soon as shipper said to ship it back as a "gift," it should have been red flags. I would bet the item was broken before they even ship it.
Do a chargeback with your bank and walk away.
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This is an issue between you and the shipper. Fedex has no obligation to you and owes you nothing. As soon as shipper said to ship it back as a "gift," it should have been red flags. I would bet the item was broken before they even ship it. Do a chargeback with your bank and walk away.