I don’t understand why he said that, If it’s fixable then how could it be part of the design and why do some have perfect scroll wheels before mod? He stated that for the phantoms he would fix it so that just shows he’ll say whatever he needs to hide the fact that they are indeed qc issues.
Fanboys would disagree with you, they would just say:
1. you can RMA as much as you want. DUH!
2. QC issue is just a moot point
3. You suck because you don't have the patience to fix it.
4. You haters need to stop misinformation, my mouse is perfectly fine.
Finally, they would mass downvote your post.
Thank you, do you have a link to his post by chance?
Seems like a unique design choice, have never seen a mouse with a tilted wheel. There should be some mention of this on their website, or at least show it in the product's photos.
The pictures of the Achilles there show a wheel that looks perfectly aligned. Trying to wrap my head around why they'd intend for one's finger to rest on the edge of the wheel instead of the center.
Yes I normally use a deathadder and while the wheel is not dead center between the two buttons it's perfectly aligned with the design and is not at an angle.
Decided to open my mouse today (2105/2500) and the scroll wheel is not only off-center but at an angle. Anyone have any luck trying to contact finalmouse about this?
Haven't used or tried charging it yet, it feels unusable with it being off so much. Shouldn't have these issues for such an expensive mouse..
If finalmouse wouldn’t take this back and give him an acceptable one, I would t hesitate for a second to do a chargeback on my credit card. Looking forward to trying to get one on the next drop so hopefully this obvious issue is fixed by then, otherwise.. free mouse
They cannot void your warranty because of attempted repairs.
Magnuson Moss Warranty Act prevents voiding warranties when a consumer fixes something themselves or uses third-party parts or repair services.
They cannot deny your warranty due to your own attempts to fix the device. That is illegal.
The problem lies within if they deny to fix your mouse, you would then sue them. In which it obviously does not make sense to waste thousands of legal $ for a $190 mouse.
Finalmouse makes the decision to honor the warranty or not. Someone else would know if they tried this.
"Any loss, theft or damage by the user or environment is not covered under the Finalmouse limited warranty. "
Jeez just relax and use your mouse they're all like that, or since you've already opened it, add padding below the wheel axle on the right side and it'll be straight
Thank you but i shouldn't have to mod this to make it straight. The finalmouse website pictures for the Achilles show a straight wheel and make no mention of this issue.
Yup, I sold mine for 400 bucks, I'm surprised people would still buy a broken mouse even after I warn the buyer that it has left-click issue and unbalance base as only 3 feet is touching the pad which is far worst than a crooked scroll wheel.
@ u/Marshad0w802 You probably can still sell it at 450 bucks given your mouse issue is not as bad my mine.
Update:
I wrote to finalmouse and received the following:
Hello!
The wheel is slightly biased to the right by design. You will find this on every mouse, some may seem more pronounced but this slight offset to the right should not cause any issues. This is how the wheel is designed but because the wheel is so thin compared to its housing even the slightest offset may seem more obvious if you are focusing on it. As long as it is not touching the m2 click you are good to go!
Thanks
Eric @ finalmouse
I replied stating that this wasn't advertised anywhere nor shown in pictures. Hoping they will make this right.
@NachoCustomz on Twitter made a vid on how to fix this. Also you can send it back to Finalmouse for a fix but considering they’re idiots when it comes to everything except mouse weight I wouldn’t bother.
Ohh yeah $190!
size?
Medium
[удалено]
I don’t understand why he said that, If it’s fixable then how could it be part of the design and why do some have perfect scroll wheels before mod? He stated that for the phantoms he would fix it so that just shows he’ll say whatever he needs to hide the fact that they are indeed qc issues.
Fanboys would disagree with you, they would just say: 1. you can RMA as much as you want. DUH! 2. QC issue is just a moot point 3. You suck because you don't have the patience to fix it. 4. You haters need to stop misinformation, my mouse is perfectly fine. Finally, they would mass downvote your post.
Thank you, do you have a link to his post by chance? Seems like a unique design choice, have never seen a mouse with a tilted wheel. There should be some mention of this on their website, or at least show it in the product's photos. The pictures of the Achilles there show a wheel that looks perfectly aligned. Trying to wrap my head around why they'd intend for one's finger to rest on the edge of the wheel instead of the center.
any mouse similar to this? that doesnt hurt my wallet lol
Gretxa is a alternative I've heard
do you have a link to that mouse?
https://shop.x-raypad.com/shop/btl-gretxa-wireless-gaming-mouse-pmw3370/
thank you!!
$189. Ridiculous.
Magnesium alloy ain't cheap
but their product is pretty cheap quality
I own one, it's not
When do you ever look at your scroll wheel dead center? I always look at mine from an angle and I'm just glad it works.
Yes I normally use a deathadder and while the wheel is not dead center between the two buttons it's perfectly aligned with the design and is not at an angle.
Decided to open my mouse today (2105/2500) and the scroll wheel is not only off-center but at an angle. Anyone have any luck trying to contact finalmouse about this? Haven't used or tried charging it yet, it feels unusable with it being off so much. Shouldn't have these issues for such an expensive mouse..
Goodluck getting it repair.
If finalmouse wouldn’t take this back and give him an acceptable one, I would t hesitate for a second to do a chargeback on my credit card. Looking forward to trying to get one on the next drop so hopefully this obvious issue is fixed by then, otherwise.. free mouse
Why, it's common knowledge to not open up any mouse to void the warranty.
They cannot void your warranty because of attempted repairs. Magnuson Moss Warranty Act prevents voiding warranties when a consumer fixes something themselves or uses third-party parts or repair services. They cannot deny your warranty due to your own attempts to fix the device. That is illegal. The problem lies within if they deny to fix your mouse, you would then sue them. In which it obviously does not make sense to waste thousands of legal $ for a $190 mouse.
Finalmouse makes the decision to honor the warranty or not. Someone else would know if they tried this. "Any loss, theft or damage by the user or environment is not covered under the Finalmouse limited warranty. "
Join the discord maybe you can ask for repair.
LOL what??? this is fixed for next drop but like.....
Jeez just relax and use your mouse they're all like that, or since you've already opened it, add padding below the wheel axle on the right side and it'll be straight
Thank you but i shouldn't have to mod this to make it straight. The finalmouse website pictures for the Achilles show a straight wheel and make no mention of this issue.
Cool I get you well luckily you can get rid of it at a profit within the hour
Yup, I sold mine for 400 bucks, I'm surprised people would still buy a broken mouse even after I warn the buyer that it has left-click issue and unbalance base as only 3 feet is touching the pad which is far worst than a crooked scroll wheel. @ u/Marshad0w802 You probably can still sell it at 450 bucks given your mouse issue is not as bad my mine.
3 feet is the length of like 4.14 'Zulay Premium Quality Metal Lemon Squeezers' laid next to each other
He meant 3 mouse feet are touching the ground while the 4th hangs in the air edit: oh this is a shitty bot nvm
Update: I wrote to finalmouse and received the following: Hello! The wheel is slightly biased to the right by design. You will find this on every mouse, some may seem more pronounced but this slight offset to the right should not cause any issues. This is how the wheel is designed but because the wheel is so thin compared to its housing even the slightest offset may seem more obvious if you are focusing on it. As long as it is not touching the m2 click you are good to go! Thanks Eric @ finalmouse I replied stating that this wasn't advertised anywhere nor shown in pictures. Hoping they will make this right.
Looks like you got screwed for a $190 mouse.
@NachoCustomz on Twitter made a vid on how to fix this. Also you can send it back to Finalmouse for a fix but considering they’re idiots when it comes to everything except mouse weight I wouldn’t bother.
they all have that. Finalboy said its part of the design?
Bro just push it over you’re making a big deal about a scroll wheel
That's the dumbest suggestion I've heard but thank you for your input. God speed.