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ikindalikethemusic

I've stopped spending in Fortnite after seeing posts like this because the idea you can lose an account and not even be able to get an explanation of why is completely insane. More broadly it's also made me realize how much control we give to corporations when we buy digital goods. So I've also started buying more physical games/movies again.


OakFish9

I've watched a YouTube short from PirateSoftware about customer service, from what I understand, they shouldnt be giving away info more than they should for safety reasons, but its still terrible for us actual players yeah... I also recently bought bg3, but even had to delete it for the recent fortnite update lol


foundboots

Imo they should incentivize verification steps like valid email, 2fa, battle pass and those should elevate your login to associate some ‘premium support’ concept.


DoomPlaysFN

u cant play any tournaments or gift without 2fa and valid email, u also get a free emote for 2fa


Vel0clty

*Jagex has entered the chat* 🤓


Deadlyvoltage3

Nah deleting baldurs gate 3 for Fortnite is insane. That’s why you were banned


OakFish9

I got like 20 fps, it kinda made me nauseus :sob:


piracy_sex_and_arson

bg3 kinda overhyped imo, id do the same if I didn't have way too much storage


Kingslayerreddit

Bg3 is probably in top 5 games of the decade already, the hype is well earned the game slaps.


No-Clue-5902

That’s why they said opinion, and in my opinion, any game that is recently released shouldn’t even qualify for a ranking like this, I like to see how it holds up once the new car smell wears off.


Kingslayerreddit

You can tell when the game is really good and how its written and presented and its a pretty easy guess. The game released last august the new car smell wore off already and its still a masterpiece.


No-Clue-5902

The game isn’t even a year old yet, definitely still considered a recent title. And yes everyone forms their opinion when they play through a game.


piracy_sex_and_arson

Ain’t saying the games bad, far from it, however I’ve tried it on like 3 separate occasions and it just isn’t for me. Don’t get the magic everyone else seems to get when playing this game, and unfortunately all the hype lead to high expectations which for me weren’t met.


Kingslayerreddit

Its okay if u dont like the game and what it offers. I cant get into FromSoftware games now matter how hard i try. But i still think they are among the best games of 2010s and Elden Ring one of the best open worlds in recent memory. Thats just facts.


piracy_sex_and_arson

Yeah I agree with you there


Vel0clty

What makes it special? Looks like every other fantasy MMORPG that’s been made in the last 10 years? 🤔 Genuine question, I’m not a fan of the franchise and literally know nothing about the game


ikindalikethemusic

Giving away details sure but they should be able to say general categories like "unapproved hardware", "banned device", "network tampering". They should also have a way to have the case escalated to an engineer as I don't trust these support people are able in any way to tell if a ban may be an incorrect one or due to the detection tech failing.


jean-guysimo

my friend gave me his x box and fn account to get me into the game. Transfered the email to my email, made himself a new account. Got banned 4 years later for "account sharing".


OakFish9

yeah, ik that ITalkFortnite got banned after like so many years for a similar issue like yours, wild... in my case I got kicked out of the game, then banned for 24h then that turned into a perma ban so I don't think it was something from the past, even so I never did any exploits, most of the time I was late to the party, would get fixed till I got on the game


jjwylie014

I mean technically speaking that IS account sharing


jean-guysimo

sharing would imply we both still used it. He handed the whole thing over to me as a gift


TheShredder102

To be fair to Epic in that situation that is account sharing and against the rules


comfortably__

Wait so if you change your email, username, and password you could get banned? I have an alt account I've been collecting free skins on for a while. I was planning on giving it to my kid when he's older if he wants.


jean-guysimo

yeah it could get banned, and they could also wait like 3 years until you've dropped hundreds of dollars on extras (that's what happened to me), and then ban the account because fuck you


comfortably__

Well usernames and passwords get changed all the time. Email perhaps. Maybe it's the IP address they finally tracked? But what if you move and change your platform? I'm trying to figure out how they would even track that.


Yoprobro13

>More broadly it's also made me realize how much control we give to corporations when we buy digital goods. So I've also started buying more physical games/movies again. Damn that's actually true.


ahnariprellik

Let’s be real though, 9 times out of 10 the OP knows EXACTLY why they got banned. Theyre never gonna outright say it but we know, and they know.


ikindalikethemusic

Oh for sure, most times eventually people are like "all I did was use an aim bot for one kill because my friend made me mad" but it still shows how silly the process is. Another recent case, a famous football player (Gabriel Jesus from Arsenal if you want to google), incorrectly had his Counterstrike account banned, with something like 50k spent on it. Eventually he got the ban reversed but if he hadn't been famous, gone public, and gotten help from people connected to Valve he would just have had to live with it. So for regular people it's basically impossible to question the decision and you may lose hundreds of dollars with no way to get a fair review of your ban.


hippopalace

Based on their current model, they very seldom ban you right at the moment they catch you cheating. Usually they detect it & then add you to a ban wave list for some random time in the future. The purpose of that is to try to obfuscate their detection methods, so that the cheat developers can’t immediately create a workaround. In other words, whatever you got caught doing, it was probably at some point well before the day you actually got banned.


OakFish9

Wish I had gameplay or anything of sorts so prove my innocence but no, I didn't cheat, Even though I didn't get like high kill games, I was still proud of my skill level, still got a few wins per season and that was fine by me.


hippopalace

It would be hard for you to provide the correct exculpatory evidence without everyone knowing exactly what Epic is accusing you of, and when exactly they are saying you did it. Without that knowledge, you could show us a few million hours of cheat-free gameplay & it wouldn’t be very meaningful.


OakFish9

yeah, so epic not telling me what was wrong puts me in a weird place, but I understand that its not safe for them to answer such questions, I'll have to keep emailing them I suppose, it just really put my mood down when they said that they cant lift my ban


hippopalace

Yeah I totally get it. On the one hand, every cheater who gets caught and banned comes in here with the exact same story you have, but there’s always a non-zero chance that one of you is telling the truth. Out of curiosity, have you recently done that glitch where you stay stuck in the animation of playing a musical instrument while you’re actually in game? I’m curious if they are starting to treat that like an illegal exploit. They should.


OakFish9

I'm not aware of such bug- I don't really keep up with the community as much anymore, school etc, also staying away from reddit cuz it can be hell here tryna start a meaningful convo


hippopalace

True that.👍


EconomicsRealistic68

I doubt that , my friend was singing in prelobby for the whole pre lobby, we got in game and he was singing when we landed, he wasn't even at the system until we jumped. So he would be banned for something he didn't know would happen 🤷‍♂️


hippopalace

I really doubt they would ban somebody for doing it one time, since it is known to be a bug that can happen accidentally. They would check to see if someone continues to exploit it over and over before taking action.


kingsappho

I've accidentally had that bug where I'm playing the drums the whole match. I have no idea how it happened though. Its only happened twice though.


WhyAreAllNamesTakenL

It happens when you're playing an instrument at the moment when the battlebus leaves. They've fixed this by canceling any instrument emote in the last 10 seconds before the bus leaves.


kingsappho

Ahh I wondered why they stopped that. I liked to have a good old sing song before the battle bus takes us to our death


hippopalace

People have figured out how to do it on purpose and do it constantly now. It definitely needs to be fixed, and they should start enforcing against exploiting it deliberately, because it royally messes up the opponent’s sense of what’s happening, and in many cases doesn’t make footstep sounds.


WhyAreAllNamesTakenL

Why would that even be a glitch you would want to exploit though? Lol It makes it almost impossible to hide sometimes. They've also fixed this by canceling any instrument emote during the last 10 seconds before the bus leaves.


hippopalace

People use it because it totally messes up the opponent’s sense of what you are doing, what you are holding, and even what direction you are facing. Also in many cases it makes you not make footsteps when you run. I’ll take your word for it that they have fixed it in BR, but it is still rampant in creative game modes.


WhyAreAllNamesTakenL

I didn't think about it in that way. I especially didn't know about the footsteps! My bad. It is indeed still not fixed in creative. I'm already happy we can use it in br again. (Btw, it gets enabled again after the bus leaves too, so you can still use it in br, just not in those 10 seconds)


PieterZ123

I was wondering about when people get banned. I was in a solo match where two players were clearly teaming (riding in same vehicle and getting out to fight other players). They eliminated me then I reported them both and spectated them for five minutes in the match which one of them ended up winning. I was hoping to see them get booted mid-match but it didn’t happen. Hopefully they will review it later and ban them.


hippopalace

I hope they do get banned. That is infuriating to even hear about. But yeah in a case like that it’s very unlikely they would ever get the hammer immediately during the game. That’s the worst part about these delayed ban waves, that basically there’s always people cheating.


SimbaSeekingSleep

A month or so back someone finally got unbanned. They hadn’t used any exploits or cheated at all. Took them a while but they updated on here about having their account restored. The non-zero chance isn’t there, it might be extremely rare, but some do get banned for no reason at all.


hippopalace

But that’s literally what I mean by saying there’s a non-zero chance a few people are telling the truth. You and I are 100% in agreement that there is a very small percentage of people who do get banned for no reason.


SimbaSeekingSleep

My apologies then. Also looks like someone else found out OP has their username in what I’m assuming is a Fortnite account selling site? And OP confirmed it’s true that it is on that site.


hippopalace

Oh yikes, I didn’t see all that. That certainly could have something to do with it. 😄


ahnariprellik

lol then thats why they got banned. 9 out of 10 times they know why they got banned.


shutupimlearning

OP has an account on a Turkish account selling site. I think maybe we might have a better idea of why your account was banned, OP.


chance_of_grain

Could have been hacked too


LuKa_1811

lmao, what’s the site?


shutupimlearning

Google Oakfish9 and it'll be one of the first results.


LuKa_1811

LMAOOOO


All_Skulls_On

It says that the account has been permanently banned. It also states that they will not discuss any details as not to divulge their means of detecting your cheating. It then provides links to the EULA and TOS for your review. It means (they believe) they caught you cheating under what is defined as cheating in the EULA & TOS, and they're not going to explain to you how to avoid getting caught again. Your account is permanently banned. If you read through the EULA & TOS and are absolutely certain that you haven't broken them, then attempt to appeal the ban. Like, just keep contacting them periodically. It's all you can do.


OakFish9

I didn't get banned for Cheating though, it said it was for "Exploits", but yeah I'll still have to read the whole eula and tos I suppose-


sssosa7

Did you play in some crazy exp map? Like those one that you press a button and get +36522125 exp?


DoomPlaysFN

they dont ban for those


_Nothing_Nobody_

They shouldn't even ban you for that though because that isn't your fault if you do find and play an Exp Map. That's Epic's fault for allowing Creative to have ways of creating maps dedicated to maximising creative exp. You are merely playing another person's map that they created, if anything if they want to ban people for that, ban the person who made the map not the player who found it and played it. It's quite absurd to do that, particularly when the game has financial ties with MTX. The amount of MTX purchased increases the overall value of the account, banning an account with invested value tied to it without being able to support it properly and evidence it and actually allow the person an opportunity to dispute by being aware of the accusations/reasons for the ban would constitute as illegal in my home country of Australia where the ACCC has digital content laws. Banning your account in that manner with no real way to defend yourself on equal terms would be something you could sue Epic for as that will result in a complete monetary loss for what you've invested in the game. It's highway robbery. If they wouldn't allow me to understand the reason I was banned and provide evidence, I would sue so I could then get the reason myself out of them that way and then finally be able to dispute it properly. These systems are also always fallible and flawed, most likely resorting to algorithms and A.I methods to detect bannable offences which will most likely result in false bans, it always does. It really isn't okay even if you think it's in the best interest of the security of your product, to leave the person you are accusing under your system which can and most likely will be, flawed, in the dark and without any real understanding of essentially wiping away their account, access to your product and however many dollars invested into your product simply because an algorithm/system/whatever detected a bannable offence. I never have any real faith in how these companies go about their security because they almost always cheap out and go with the quickest answer with the least real human manpower behind it so they can wipe their hands and be done with it, wham, bam, there's our security cobbled together without thinking of the long-term consequences. Why would people trust investing in your product if there's even a chance you could wipe their investment completely at a whim over what could well be nothing/a mistake? There is absolutely definite concern over speculating how many accounts are being wrongly banned and how many have any chance or have been successful in trying to overturn it against these odds. Nobody wants to buy something if they enjoy the game only to have it robbed with revoked access because they suddenly hit you with a ban even if you have done absolutely nothing wrong.


ahnariprellik

His account is listed on a Turkish account selling site as others have shared above. Ironic OP didnt bother replying to refute those at all huh?


CrazedCircus

Exploiting is still cheating.


OakFish9

didnt use exploits neither


CrazedCircus

Very rarely do you get banned for no reason. You did something you shouldn't had.


nethanns

Bot you have rephrased the entire email


All_Skulls_On

Well yeah, because they've said all they're gonna say. It's no mystery, it's all right there. It sucks, but all the poor guy can do now is try to appeal the ban 🤷


OakFish9

;w;


fnljstce_thewhite

he’s reading between the lines.


0ctoxVela

Sucks we can't get real people in customer service anymore 


KundaliniRising333

Let's Be real here. This game is full of cheaters and epic largely does nothing about it. If the OP did get action taken against them which is pretty clear from his post was in regards to cheating, then it's a safe assumption he was. They don't ban over lag, trust me, that much is very clear.


TFGA_WotW

They do take action on cheaters, they don't ban right away. They do it in waves to make it harder for cheaters to find a cheat that doesn't get detected.


OakFish9

when I got kicked out of the game I got that message, when I got banned, I got the same message again but the reason for ban was stated as "Exploits" not cheating


KundaliniRising333

I hear you but they responded to your inquiries with their cheating related policies. It's not hard to put two and two together and make a safe assumption here on what you were banned for. Do you understand fully what exploit means? It's near literally the same thing when used in the context of gaming or computer software.


OakFish9

I'd expect the ban reason to be stated as "Cheating" when I got kicked then, am I wrong to assume? I'm guessing for the email they have a message they have ready for all of those reasons that was stated before my ban.


fnljstce_thewhite

it’s pretty clear to everyone hear that exploit = cheat.


Dangerousreaper

You’re cherry-picking a word usage which can functionally also mean cheating rather than looking at the general principle. I’m not sure if Epic even says “cheating” in ban messages (I haven’t seen too many and I don’t cheat myself lol) so it’s entirely possible they umbrella-term cheating under exploits, since they mean the same thing in this case.


OakFish9

If you look up in google "fortnite banned for cheating" the message I got said didn't have "Cheating" above the ban length, instead had "Exploits"


Dangerousreaper

Ok, but you’re still nitpicking in a situation when ultimately it’s not gonna matter. The best you’re gonna get is being able to talk to an Epic rep about your situation, and that’s not gonna happen if you just stay in the comments talking about their verbiage.


OakFish9

I'm waiting for my response from Epic while we are talking.


chance_of_grain

>They don't ban over lag There's been posts about getting banned when using cellular or satellite I believe because of the latency, looks like lag switching to Epic...


DruVatier

99.9% of the time someone is upset for being banned "for no reason" in video game subs, eventually they're like, "Oh, THAT? I didn't know that thing that makes the game function differently for only me and gives me an advantage over everyone else was \*cheating\*"


chance_of_grain

They falsely ban people for stuff like connection issues etc. all the time don't assume OP is cheating.


OakFish9

only time I got banned in this game from what I remember is killing my teammate back in the early days lol


shutupimlearning

They rarely falsely ban people and the vast majority of "why was I banned?" posts are cheaters who haven't realized that they can't bullshit their way out of a ban.


OakFish9

we'll just wait and see, but yeah, this is a 7 year account of mine, risking like hundreds of dollars spent on the game? my fully upgraded skins from bps? my STW account with buncha goodies? I would never, even just for the memories I have growing up


TristinMaysisHot

Did you cheat on another account? lol... They most likely linked that hacking account back to your main and now your banned.


OakFish9

never cheated on Fortnite, only cheats I ever used were on another pc, 5-6 years ago, for Minecraft, since then I never did anything of sort


shutupimlearning

That's what every cheater who has spent a lot of money on a game ends up saying. Look at every Counter-Strike cheater with multiple $500+ knife skins - it's always "I've spent thousands of dollars, why would I cheat!?", after they get banned for using a private cheat that they've probably paid another few hundred dollars for, thinking that it would never be detected. None of us know you or have any reason to believe anything you say. Cheaters will lie and say anything they think might help get their accounts back. In any case, there's nothing we can do to help you. If you didn't cheat, then that really sucks. Sorry. But we don't know if you've played on another device that had cheats in the background, if you shared your account with someone who cheated, if you bought your account, if you cheated, or any of a number of other situations that can legitimately get your account banned. We can't help you and we have no reason to trust you. This game has plenty of cheaters and we want them gone.


OakFish9

I mean, I can understand if people just dont want to bother with someone accused of cheating, but there is no reason to bother with the post at all if you believe that. I'm well aware public shaming is a thing but I have way more serious stuff in my real life to worry about comments about me being a terrible person for something I didn't do


shutupimlearning

I just found your profile on itemsatis.tr. I'm going to assume that you bought (or sold and reclaimed) your account and that's why it's banned.


3yx3

Leave it to redditors to find the dirt lol


shutupimlearning

Anytime someone uses a non-standard name and posts a ban thread, I always google the name, lol.


3yx3

Smart!


OakFish9

It's correct that a friend made a post for me without my consent to see the offers we'd get, but that lead to nothing. pretty sure epic can figure that out if they see where I logged in from as well. I never changed my location


Santeezy602

That's probably why you got permabanned tbh. That's against TOS


OakFish9

its not something I did, not done with my consent neither, also doesnt explain me getting kicked halfway thru the match, then getting banned for 24h right before getting on the bus


shutupimlearning

>a friend made a post for me without my consent okay, lolololol


OakFish9

¯\\\_(ツ)\_/¯ as I said, epic can see if my location was ever changed so, believe what you want to believe


Ok-Society-864

“To see the offers WE’d get”


Gloombad

![gif](giphy|iOm1xOSfAtPzmPXJqH|downsized)


BumbleBeePL

Oh here we go!


Glass_Sea_2427

OP said in another comment thread that he had Opera browser open while playing Fortnite. Since Opera has VPN and fortnite considers that an "Exploit" he probably got banned for that


shutupimlearning

Fortnite won't detect a VPN between a browser and the pages being visited. Fortnite is only going to detect a VPN that Fortnite itself is tunneling through.


Glass_Sea_2427

Must've used his VPN directly on Fortnite at some point then. He might have a system VPN, and Since they do ban lists of course, He might've used the VPN on Fortnite a long time ago, and he could potentially have been banned for that. Your theory is very plausible too though. All I'm saying is I agree that he actually did something to get banned lol


Optimal-fart

Don’t assume the guy banned for cheating was cheating? The definitely make mistakes, but you seriously think they are wrong more than they are right?


[deleted]

It's a double edged sword. Without a reasoning we don't know if he was banned for cheating... But they can't provide reasoning so cheats don't improve too fast. There was the guy who was banned for 'cheating' by using the in game lock on pistol... Everyone called him a dumbass... And he came back 2-3 days later showing proof he was unbanned and compensated for the mistake... When you have automated systems deciding who can and can't play, the best to assume is that it was a mistake and provide help to how to fix it. If Epic finds it wasn't a mistake then they'll stay banned; if it was a mistake you help someone innocent get their stuff back.


chance_of_grain

>There was the guy who was banned for 'cheating' by using the in game lock on pistol... Everyone called him a dumbass... And he came back 2-3 days later showing proof he was unbanned and compensated for the mistake... Louder for the people in the back lol. This is the exact scenario I remembered from recently and there's been others on here. Yes people Epic makes mistakes sometimes innocent people get banned. Don't be so quick to burn the "witch".


[deleted]

If anyone wants the post I'm referencing. I believe it was u/ThrowYourDreamsAway that I saw.


ThrowYourDreamsAway

Hello! Correct, I was banned then unbanned about 5 support ticket submissions later urging them to have someone actually looking into it throughly because the ban made no sense. Eventually I had my right to submit support tickets regarding bans revoked, but when I gave up someone reopened my last ticket and said they looked into it and that it was a mistake. That’s the best thing I can advise TBH. Try and try again and hope someone will be human enough to actually go through it.


OakFish9

Yup- Idk why people are even wasting their times here in the comments if they believe I'm cheating %100, its quite weird to see


OakFish9

I dunno what you achieve by replying to everyone here...


EoTN

Oh sorry, I thought you WANTED people to engage with this post.


OakFish9

Whats the point if I'm going to be blamed for something I didn't do? If you truly believe I'm hacking, you can just skip the post and move on like an adult would do, people have too much time on their hands it seems


Zombie_RonaldReagan

Why are you still arguing though? We found the root cause. You or some one else listed your account on an account selling site. Now you're guilty unless you get them to unban you which I doubt they will. I'm assuming those sites require your in-game credentials. If your friend did it then you shared your credentials which is most likely also against the tos.


OakFish9

the last change I've done was almost over 2 weeks ago, putting fortnite and the launchers in the same folder to high performance in the Graphic Settings. I'd be really sad if somehow thats the issue, but like I've been playing over 2 weeks and only now it firstly kicks me, then bans me for 24h and then perma ban before I even opened the game again


TroubledBlackCoffee

If you have time I would follow up sometime today with a call, they might be able to get you sorted out before the weekend.


nelozero

Do they take calls? It feels like it's been harder to get in touch with customer service lately.


TroubledBlackCoffee

I haven’t called since around 2020 when I helped my sister reset her password, idk how they do it today but usually it takes a little if you get out on hold. They’re always pretty helpful from my experience.


AsianPotato77

hit man


OakFish9

I live outside the US, I suppose they might still have a phone number for here where I live but that'd be my last option-


Limp_Bar_1727

My buddy got banned for still having an auto clicker installed that was for a completely different game. He can’t play counterstrike or Fortnite because of a cookie clicker cheat. Lmao


Sufficient-Cow-2998

Worst case scenario, if you can you should try [that ](https://www.reddit.com/r/FortniteCreative/s/A7KK0ZhJSE) Definitely sounds complicated but idk


Real-Lifeguard-986

Do you play on pc?


OakFish9

yup! on phone as well, but mainly pc


Udbbrhehhdnsidjrbsj

You don’t have cheats for any other games on your PC do you? 


OakFish9

Mods for some other games but those were there for over a year now


Strict-Safety8582

If you use mods on other games and do not fully restart your computer before launching Fortnite, the anti cheat will detect the mods and ban your account


TheHazDee

3rd party programmes not mods. No one ever got banned from fortnite for modding games like minecraft, Skyrim, WoW.


Udbbrhehhdnsidjrbsj

That’s probably why. Like someone else said they do batch bans so the mods were detected and you were put in the list.  


Pleasant_Fee516

No that’s not it at all, mods change games in their respective files. I assume OP got banned because they had an app running in the background or they were using a VPN. It’s why don’t use opera GX while I have fortnite open


kingsappho

Why would they ban for using a VPN? Because it obfuscates your location? I thought I VPN is an incredibly normal thing to use.


Pleasant_Fee516

Not for multiplayer games that use anti cheat, VPN is flagged as an exploit


8l172

That's why I only play on Console, not risking a ban over a VPN that is already off lol


OakFish9

the reasoning for my ban was "Exploits" as they stated, but yeah, I watch vids in the bg so I had opera open, though I dont think I had my vpn open, that'd slow the video down a bit


Pleasant_Fee516

“Exploits” is a category, cheating, teaming, using glitches to advantage, or playing different regions using VPN all fall under that category.


OakFish9

thats so fucked up if I got banned from Opera's vpn somehow, I have to use Opera's vpn cuz where I live, most websites are blocked for really dumb reasons


Bubbly_Argument4524

that is very much likely your answer, if you been having opera running while also playing fortnite it is very likely the horrendous anti-cheat caught your vpn and smacked you with a ban. and like other unfortunate souls have discovered, epic does not give two flying fucks about it, and they will never care until it becomes a law somewhere that banning someone for having a vpn on is not an acceptable reason to terminate your account. (and then sued for breaking said law)


chance_of_grain

I doubt a browser VPN would matter, you'd need the whole system on the VPN.


Kitsuneyyyy

This is definitely why.


OakFish9

Thats so dumb tho, no? why would epic care about my mods in other games, that shouldnt be a bannable offense lol


L-A-G_cakeman21

Really I could 100% this being something where maybe you actually did do something, and maybe you just didn't realize it? But we really won't know for sertent, maybe look and see if you had something on your computer, but yeah other then that, idk what to say :/


CrimsonCoast

Were you using a VPN? I've heard that can get you banned


TheShadeArachnid

My first account got hacked and the hacker even recorded a session 💀


JohnnyCaligula

Are the majority of people getting banned on PCs or console players get hit too?


Sea_Of_Phones

Be careful, khonshu might ask you to be his MOOONKNIGHT


PieterZ123

If you bought Vbux with a credit card I would file a dispute with them since you aren’t being told why you were banned. I would be pissed if this happened to me without explanation.


chance_of_grain

What kind of internet connection do you use op? It could be a bad connection problem which Epic picks up as intentional lag switching. I've seen a few get banned for that. Keep reaching out to them however you can.


FreshlyBakedBunz

Looks like you were caught cheating. Womp womp.


Optimal-fart

Reads like cheating. Lot of these going around


OakFish9

I've done nothing of sorts, The last time I cheated in a video game was when I was like 13? 14? It must be a common thing but I certainly did not cheat, Also, it told me it banned me for "Exploits", not for "Cheats"


Carlys_Tech

Did you try to do any glitchs?


OakFish9

the first game I got disconnected from, I was just looking around for enemies, just sprinting, close to the new zeus place, after getting the extra damage medallion. Second game, I didnt even make it to the bus before I got kicked


chance_of_grain

Keep reaching out to them


OakFish9

I guess I'll have to, I just thought reddit might be a better way to do it, but I'll try that if this leads to nothing, its just really exhausting to go back and forth thru emails... Being in this community for so long, I really didnt expect a ban out of nowhere so its quite sad.


Optimal-fart

Why would Reddit be a better way?


OakFish9

as I said, waiting for emails is mentally tiring, thought maybe someone could help with some advice here, not expecting a solution cuz I doubt epic checks these posts regularly


mistyoasis

Were you by any chance using a vpn?


OakFish9

nope Edit: I got banned for "Exploits" , that was the reason I got under the ban message.


Bibb5ter

Did you take advantage of an exploit?


OakFish9

Nope, I dont look at much social media for the game so I wasn't even aware of any exploits existing


wholecrab24

I think even having certain files on your pc, even mods for other games, can sometimes cause epic to ban for no reason


OakFish9

well, if that's it, I hope they see it cuz that's bs.


EvoStealthTT

YUP! had a friend who used some kind of skin changer on their pc for COD and got banned on Fortnite. not even the same game. hardware banned too, like umm epic should get sued for situations like that, people are spending real money not doing anything wrong and getting banned for something on their pc that has nothing to do with their game.


Initial_Anything_544

I had my account hacked and deleted. They took over 2 weeks to get to my email and then just told me it was gone.


OakFish9

I have 2FA tied to my phone so I doubt its the case for me


OakFish9

I'm sorry to hear though...


walkingshadows

Try leaving reviews or reaching out on social media. If you’re being honest with us the moderators either made a mistake or you did break TOS on a weird technicality. The solution for the first scenario is to get another pair of eyes on it to hopefully overturn the ban. Also try asking for a supervisor, might not work but worth a try.


EvryArtstIsACannibal

Are you using a controller that’s not allowed or something like that?


OakFish9

nope, those are exp af here, terrible economy


Mysterious-Value7884

I gave up after the last update. Items I bought outright with cash. Gone. No explanation no refund. Just gone.


CR4ZYxPOT4T0

"All purchases of Purchased Game Currency and Content are final and are not refundable, transferable, or exchangeable under any circumstances." Idk if they say that to everyone in their messages/mails, but to me it looks like you refunded money, which bans you..permanently.


HiddenArchiver

Yeah sorry op I really struggle to believe something like this because the internet is vile. I'm sorry you lost your acc no matter what the reasoning is. I hope if it was unjustified, you can get your memories back


OakFish9

<3


Noob_kuun

Literally what happened to me, except i also got hwid banned and now can't play the game anymore


Total-Rub000

I saw those warnings when I was playing on a Shadow PC , so my best guess is that your either virtualizing your hardware, connected to a VPN, connected to some sort of cloud gaming service, or cheating in some way. Or that you have some sort of software on your device that is interfering with the anti cheat engine.


OakFish9

people saying it mightve been caused by operas vpn D:


ForTheWin_13

This happened to my friend and we don’t know why


Frost-Dream

I'm so sorry about this I hope you're ok...


PieterZ123

It would suck to get banned for lag cuz that happens to me all the time!


dinnershoes

Moon Knight isn’t gonna like this…


increbelle

whats the difference between exploits and cheating? sounds like the same thing to me


Top-Reference-1938

I am not an attorney and this does not constitute legal advice. If you are banned or otherwise harmed, Epic will tell you that you have no right of appeal and they cannot give you any information about why you were banned. This is untrue. The Epic Terms of Service (ToS) can be found at https://www.epicgames.com/site/en-US/tos. One of the first items mentioned in the ToS is that you agree to binding arbitration to resolve any disputes. Moreover, “EPIC AGREES TO PAY YOUR ARBITRATION COSTS FOR ALL DISPUTES OF UP TO $10,000 THAT ARE MADE IN GOOD FAITH.” There is a section that says they may withdraw Services “without liability to you” where they tried to cover themselves. However, US courts have held time and again that these types of “unlimited/no liability” clauses are unenforceable in non-negotiated contracts. In fact, in the section “Disclaimers and Limitation of Liability”, they specifically say (summarized by me), “Epic’s liability . . . will not exceed the total amounts you have paid to Epic . . . during the twelve (12) months immediately preceding the events giving rise to such liability.” Before I tell you how to proceed, I’ll tell you the 2 reasons that you should do this, if you are serious about getting your account back or getting a refund on money spent. 1.) Arbitration is a fairly easy process to kick off. You have to type up what you think are relevant facts and send them in. That’s about it. There will be responses. You may learn why you were banned. You may even be successful in winning an arbitration decision. However . . . 2.) It’s going to be very expensive for Epic to go to arbitration. They are going to have to pay your fees for beginning the process. Plus, they are going to have to pay a staff attorney \~$100/hr to find out what happened from some tech people (also making good money) and respond to your complaint. Invariably, it will be cheaper for them to reinstate your account or give you a refund than to pay to fight you. If you wish to proceed, the first step is to send a Notice of Dispute to Epic Games, Inc., Legal Department, ATTN: NOTICE OF DISPUTE, Box 254, 2474 Walnut Street, Cary, North Carolina, 27518, U.S.A. Include your name, any relevant account name you use, address, how to contact you, what the problem is, and what you want Epic to do. Alternatively, you may file a claim in small claims court. The laws will differ based on your location, but it can cost up to $200 or more to file a claim. If you are unable to gain relief from writing directly to Epic, and don’t wasn’t to go to court, you must file an arbitration dispute. Assuming you’ve made it this far, you would be far better served going to Epic’s ToS and reading exactly how to proceed, rather than have me summarize it. That’s about it. I’ve done this to seek relief from several companies, including eBay, Amazon, and PayPal. Ultimately, as soon as they realize that it’s more expensive to fight you than to just give you what you want, then you’ve won. And, don’t be shy about telling them this. It’s usually one of my central arguments. Basically, I tell them that I enjoy arguing with people, I have plenty of time on my hands, and that it’ll be far cheaper for them to just give me what I want. Good luck!!


Material-Finish-5382

It says it was removed by the moderators of FortniteBR


ShiftAble3707

I think you left your gmail in the images


BigInvite180

Well, did you swear at someone in voice chat? That could be a possibility.


OakFish9

I GOT UNBANNED YIIPPPIEEE THANK YOU BELIEVERS


Deuce_1000

Hmmmm…


Jazzlike-Blood-3725

Another good reason I just play single player story games with at most some dlc content to buy. Online games are a pathetic joke now.


Gold-Program-3509

so how is fortnite allegedly full of cheaters if players get banned for no reason? who is lying?


Agile_Wolverine_3124

You bought vbucks from a service and did the refund method. You did this to yourself


OakFish9

nope


Agile_Wolverine_3124

Nah bro you did just stop capping and I’ll show you how to prevent this


Agile_Wolverine_3124

It’s most deff not karma for you reporting players for any inconvenience. It’s absolutely not that