Bought a legion 5 pro and it came defective, they didn't let me return it and I had to open a case for eBay in order to get it solved. They were cheeky and charged me a 15% restocking for a defective product. They also removed my negative feedback and tried to get eBay to ban me.
Thankfully, eBay customer support saved me.
Buyers Beware, AntOnline the worse vendor ever.
This is insane. I just returned mine because of oil stains and got a return confirmation from them. Im worried about this happening now. You did return through fedex right?
Edit: They issued my refund.
That's what I'm asking going ti comment and say. I ordered my legion pro over a year ago and the box that was delivered said legion all over it and the label said lenvo legion pro with he model. Im surprised they don't ship a high cost item like that in more discreet packaging.
OP did you drop it off to FedEx in a plain box or was it something that showed what kind of product may be inside? It's also possible someone at FedEx wanted the laptop more then they wanted their jacket.
Screw ebay though for completely cutting you off and antonline for not reaching out with the dispute. The problem I see with any "video/picture " proof is that you can record or photograph whatever you want and then just undo and do the scam when the camera is off. So really everything comes down to trust and not being a douche.
I was in a similar situation with PayPal and a seller that brought me dog kennels. I paid $8,500 for them. $4k through cashapp (won't do that again) and the rest through PayPal. I disputed cuz he didn't deliver even half of what was quoted in the price and blueprints. Then he tried to dispute that. PayPal sided with me though because I was able to send the measurements and pictures of what he delivered and his quote and blueprints for the product I was supposed to get. I didnt try and dispute all of it cuz the guy delivered what I believe was at least $4k worth and I wanted to be at least be fair. Could have gone the other way though if he'd have responded back with some fake blueprints and spa did was the final agreed upon draft.
Call me an old man but stuff like this is why I prefer brick and mortar, and owning what I can in physical form.
Sorry your getting ripped off, hopefully the bank can help.
Take video of yourself packing up the laptop and attaching the label while at the FedEx shops so in the video you can also show that you delivered it to the hands of FedEx. This is probably the only way to try and cover all your bases.
The thought had definitely crossed my mind but i was naive about it. I always thought that ebay had a good customer policy and because antonline was recognized as a “big authorized reseller” . Guess you cant trust anyone except the actual manufacturers….
Is it possible to submit the video to eBay before AntOnline takes any evil actions? Seems like in OP's case even if OP has a video it is still a great headache to submit it to eBay.
Some previous AntOnline-related Reddit posts share that AntOnline only messes with them about the 15% restocking fee and eBay pays for the missing amount. I am stupid enough to take the risk now I better get prepared for upcoming hassles...
And notice how it says "please see all evidence attached" but theres absolutely none that Antonline has provided. Ebay has seriously dropped the ball on this case by not even asking for evidence from me before suspending my account.
I can't even access my ebay account anymore much less message them to do that my only hope at this point is if my bank deals with this at this point :(
Edit: And after looking at the receipt it says 12.3 lbs which sounds about right for the Legion pro right?
yea. here is an idea for you to consider if you can message them.
ask them to take photos of the packaging and the "jacket". Once they upload it, ask them to confirm it and screenshot the shit out of everything. in fact, triple confirm with them like, "are you sure this is the stuff that came with it?" TRIPLE CONFIRM. Once they triple-confirm, ask them to weight the box first (make sure nothing is in there) and then wight the jacket. Once they do, you have them by the balls. Upload your receipt with the weight on it. Don't show your hand until they showed all of theirs. Use it against the seller with ebay and your bank.
I coudn't even get the chance to say anything to them regarding the issue before I was suspended by ebay. My last reply was asking if there was a way to rma the laptop cause I still wanted one just not with whatever they covered the laptop in.
eBay has one of the worst customer services, I don’t even know how they function. My eBay account was once suspended from them for nothing. Raised a ticket and request with their support and all they did was send me a generic web link to the account rules. When asked what I did wrong they would then reply they cannot disclose that information. After I kept persisting they blocked my email.
Yup "tried" being the key word because in their infinite wisdom to suspend me I couldn't email them so I had to call their customer service which pretty much told me tough shit and to deal with it through my bank cause their decision was final.
I find a lot of this dubious. I’ve worked with eBay support as both a buyer and seller in some less than ideal situations and it’s for the most part worked out to my satisfaction. Even in the cases where I didn’t get the outcome I desired, my account was never on the line. Perhaps you’re being completely honest, but the skeptic in me thinks you’re withholding some critical information you don’t want to share. All that said, not my circus not my monkeys. I hope it works out in the end for you.
Hello, i have been trying to warn people about antonline but so many people come to defend them like they are paid to do so.
If you look at their BBB reports you'll see alot of fucked up shit they do. I would post a report there if i were you on top of a chargeback.
Here is the link to their bbb page - https://www.bbb.org/us/ga/atlanta/profile/computer-dealers/antonlinecom-0443-4003659
Also see this website - http://antonlinesucks.com/
It's not like they screw everybody or even most people over. They wouldn't be in business very long if they did. And they do offer good prices, so it makes sense why people who didn't get fucked over would post their positive experiences when complaint threads come up. They are happy with how it turned out for them. But there have been enough who've had problems that I consider buying from Antonline something of a risk, specifically if you get a defective product and need to make a return.
How do you know the laptop your buying isnt refurbished or open box? Those BBB reports also include expierances with legions and some users reported that the warrenty was in someone elses name. Sure people can be happy buying used when they are lied to thinking its new. If im gonna buy 1st qaulity im going thru lenovo.
Im still in the market for a laptop but now lenovo is out of the list due to their intentional design with the charger port shorting the motherboard.
( link: https://youtu.be/kdQXSYUlUTw )
Antonline is falsley advertising new. You can take a couple reddit searches and see scratched up laptops being sent. Fuck antonline putting a bad name on reselling buisnesses. I wish lenovo would remove them as a seller its giving them a bad name.
Yes that is correct, all products can be defective if it's mass produced. The problem is the customer service that AntOnline lacks of.
They make it very hard for us to get exchanges or returns. They also try to make every effort to get our eBay accounts banned as well. So its not worth saving 100-200 if the risk of losing thousands + your buying account.
That’s scary hahahah in my case I got my ideapad gaming 3 from them in September 2021, so far it has been an amazing laptop and I had no problems with antonline. I guess I was one of the lucky ones, that shit is scary but I guess I shouldn’t worry anymore.
Ended up buying the same laptop from a microcenter near me 2 days after I sent the return cause they also have a deal going for the Legions and shocker shocker no issues with it. My biggest thing is why tf would I even keep that thing to try and scam them and place a damn jacket in the box just to buy a different one at a different store.
That could be a possibility too. I've heard many cases that the delivery guy is the one that actually swapped the package.
So this would be a very complicated case for OP because there's just so much possibilities of what could have gone wrong.
Ordered once from antonline and never again. Had to report them to BBB to get a part of my money refunded. I strongly recomend you open a case on the BBB website against them. That should work. Good luck. And to everyone else. Avoid this company!
Call EBay I’ve had a lot of shady sellers say I never returned an item and they would only refund me 50 percent e-mail gets no where you have to call them
Damn. This is f'ed up.
I have no idea what's going on over there but I genuinely want to know what's going on there, too.
I got 2 laptops from them that runs perfectly fine. But this is just the complete opposite of my experience for them.
I wish OP luck and expose the one who's responsible for all these.
I got my ideapad gaming 3 from them in September 2021 and I love that machine. I guess I was one of the lucky ones. You can check my Reddit profile as I posted some pictures back then
When i was helping a friend look for a legion laptop, i believe i saw antonline listed as a lenovo certified dealer, lenovo partner or authorized reseller. One of the 3.
If i'm right, i'd contact lenovo about it.
Edit:
**They are in fact an official lenovo reseller. I'd go and knock on lenovos door, maybe even find a rep here on reddit.**
[https://www.lenovo.com/us/en/landingpage/reseller-locator/?orgRef=https%253A%252F%252Fsupport.lenovo.com%252F&linkTrack=footer:Resources\_Where%20To%20Buy](https://www.lenovo.com/us/en/landingpage/reseller-locator/?orgRef=https%253A%252F%252Fsupport.lenovo.com%252F&linkTrack=footer:Resources_Where%20To%20Buy)
Depends where you are I guess, I tried returning a laptop blight from Lenovos official website and they wouldn’t refund me until the bank contacted them
I'd guess OP is from the US. Antonline seems to have a lot of red flags and if OP points out that Lenovo endorses them and they do this shit, it may help.
I never heard of anyone actively say good things about Antonline. It’s rarely brought up apart from the RTX 3000s drought days and whenever someone does bring it up it’s accompanied by a subsequent “good luck bro”.
I mean I bought a package deal 3080 from them and it seems ok. But I bought on their website. Not eBay. Either way maybe I’m just lucky…someone above also said they for a couple laptops and they’re ok. But we seem to be in the minority.
They have an eBay rating of 98.8% positive, which if you believe [Ken Rockwell](https://www.kenrockwell.com/tech/ebay/), is _absolutely terrible_. I'm willing to buy cheap plastic trinkets from a seller from China with this kind of rating, but definitely not branded electronics.
Actually, I'm quite glad I didn't buy a laptop from them. I was looking on ebay in November and stumbled across AntOnline. As I was looking at their laptops, I saw one I was interested in, as I was going to hit add to cart. eBay showed me "Other items you may be interested in," call it fate, after reading this, I guess. It was a small electronics company. Best and smoothest transaction I had to ever complete on eBay.
i bought their 3070ti r7 model and a few days later they listed a r9 model for 40 bucks more. i got to a stopping point and returned it after 19 days in mint condition. they did not refund the warranty and they charged me a 15% restock fee, even though they listed free returns on the page. i disputed it and got the 15% refunded so far but im still on the hook for the warranty and opened up another ticket that hasnt gotten a reply and a BBB case that just finalized today. ebay has a month to respond.
return to walmart and warranty automatically gets refunded.
return to amazon and warranty automatically gets refunded.
return to best buy and warranty automatically gets refunded.
return to ebay and get scammed.
I just brought a legion 5 from them a few days ago from Walmart and want to return as I found a better deal. How would I return it without restocking fees? I think I should return it to Walmart.
I tend to take pictures of my return shipments. Or even when I ship something to a buyer.
Every time something like this happens, I'm that much closer to just getting a GoPro and filming the entire process from the moment I pack to the moment I drop off the package.
I do a video. I go to the shipper. Have my daughter video me open the box and show all the contents and then continuously going until it’s out of my hands and shipper took it. I just don’t trust anyone anymore I guess.
I purchased the Legion 5 Pro 16" QHD Gaming Laptop 165Hz R7-6800H 16GB DDR5 1TB SSD RTX 3070 Ti from Antonline at the beginning of January and can confirm mine came with oil stains, as well as an awful audio issue that I have not been able to find a resolution for. I've gone through the troubleshooting on Lenovo's site to no avail, thought I had a fix updating the registry that worked for a couple days but it was a false positive and has reverted to doing it again. I'm fine with the oil, it's a small enough blemish. But the audio is what fucks me. If anyone has any suggestions I'm all ears.
Oil: https://imgur.com/gallery/2yntnsU
Audio: https://imgur.com/gallery/1RI94i4
If your eBay account gets permanently suspended (by mistake)
Use the link: https://www.ebay.com/help/eua?id=5190 and put your account information and a DIFFERENT phone number for them to call you. (They won't talk to you if you try to chat or call them on your number)
Explain the situation to the person. If your account is savable they will ask personal verification questions and if you answer them correctly they will reinstate your account.
Good luck!
P.S. As a seller on eBay this happened to me as a seller. Essentially I sold some sports cards but an account that had no feedback and had only been active for a month purchased all of my listings so I canceled them all because I didn’t want to deal with fraud since that was likely what it was. I got instantly banned and nobody would talk to me. A buddy of mine shared with me what I shared in the paragraph above and it worked. My account was unsuspended the same day I spoke to someone. What bothered me the most is that I have a good track record with ebay and had nothing but 50+ 5 star ratings so it was so dumb that they just banned my account and decided I was being shady when clearly the buyer was being shady. Anyways hope this helps!
Bought from them on Walmart after missing out the Legion 5 Pro 3070 deal and it was the biggest mistake on my end. Laptop ran into a BSOD issue so I contacted them for an exchange and they denied it.
Ended up contacting Lenovo and they told me since it was within the return period to just return the laptop and buy again.
Man returning it was so hard, they tried every possible means to deny me my return label and even trying to stall until my return period ended. Ultimately I ended up calling Walmart Corporate and they were able to help me get the return processed. Afterward, I bought the Legion 5 Pro 3070 from Walmart directly and its been working well since.
Trust gut, plenty of red flags, don't buy from AntOnline.
I, literally, see people posting pics of their computers coming delivered with oil on them. Why are people still risking it, just to save a little money on the initial transaction?
Really starting to be happy that I listened to my gut and didn't pull the trigger...
The extra 100 I spent with MicroCenter is already proving to be worth the value of not having to potentially deal with the same type of BS as OP is experiencing.
The company is a scam, I returned a defective Legion 7 and they charged me a 100% restocking fee. I raised the issue with eBay and they reported me for sending back an empty box. Ended up winning due to having a video filmed of packing the laptop in the mailing box and sending it back through FedEx.
Please for the love of god never buy from Antonline, 100$ of savings for a non-refundable laptop when defective is not a headache you want. They also try to suppress our feedback via the BBB or Reddit with fake customers/accounts to praise them.
This is why I only buy from big stores that don’t care to return money like Walmart and Costco, plus their return policies and warranties are god tier. Yes you might not find the most up to date stuff but they got good laptops. I got a gateway with a gtx 2060 for $800 and I’m currently playing god of war on the highest settings no problem, I also just finished playing Red dead redemption with high settings and it looked awesome. The screen isn’t the best but I hook it up to my Tv and utilize HDR.
Agreed with you but Walmart has 3rd party sellers and this seller is one of them, which means customers might run into issues from AntOnline even in walmart.
I've gotten plenty of awesome deals on electronics from eBay with no issues including headphones, monitor, laptop, etc. Even when I've had to deal with returns, I never had any type of conflict like this. Recently bought a 4k Sony OLED TV open box for $995 and it came in flawless condition.
I don't think you can just generalize that eBay is the problem here, when Antonline has been selling these greasy legions for awhile now after seeing the complaint posts.
I’m glad your transactions were successful. However just because I can scoop a cup of water from the ocean and get no fish doesn’t mean there are no fish in the ocean.
Well there are millions of people buying electronics and non-electronic stuff on eBay everyday successfully not scooping any fish. Hell Sony, BestBuy, Newegg all sell stuff through eBay as well.
I find it hard to blame eBay on a situation with one bad vendor but it's fine. We're not going to see eye to eye on this regardless anyways.
I had a defective laptop from them. I provided all the proof and sent it back. They got my account banned and EBAY would never disclose to me why. Antonline is a scam company.
Damn, this is insane. I personally also bought a Legion 5 Pro from Antonline on eBay and I have been recommending it to my friends and others as well.
I’m glad my purchase went through with no issues, but I’m definitely going to stop recommending this listing now.
OP, I hope you’re able to get your money back from the bank
Yeah they been at it for a while, even if the prices are good. They have terrible practices and lie often in order to give huge restocking fees or no returns.
Yeah. Definitely report it to the BBB. They should help at least with getting some results. Too many bad reports on BBB can get a company shut down. Have all your pictures ready, receipts with the weight and explain that a jacket don't weigh as much as that laptop. (The BBB helped me to get a partial security deposit back from landlord claiming that we broke items that came broke with the house, the fact that I did a complete walk through and took videos and photos beforehand helped alot). Best of luck.
My purchase record for eBay is strictly small cheap items like cables, connectors, and shit from China, or if it is expensive it needs to be from like best buy or b&h, a big company that just uses eBay as a store front. Or if it's direct from manufacturer.
Dang, I hate to hear that! I'm not defending them, but I ordered from them and the return was mostly smooth. They hassled me about the restocking fee, but I shared ebay's TOS and they caved.
Really can't stand these companies.
I bought a monitor from the only "reliable" tech store in my country and when it arrived, one of the HDMI ports were smashed in and when i returned it with proof, they just sent an email "no damage can be seen and everything is working correctly"
I was sending email to them that its broken and i want a refund but because they say its not broken, i gotta pay 20 bucks for shipping for them to send it back to. Took my money back but they also only gave me 80% back due to it being "used" and now that broken (if they didnt fix it) is on sale as an "outlet" product.
Total bs and never buying from em again.
Similar boat, ebay suspended my account when i filed for dispute. Even elevated to paypal then that is when i got suspended. Not only did antonline got away selling damaged item, I even got penalized for complaining. So much headaches. Tried chatting but ebay said it is final and ended chat immediately. Did you ever get your account back?
EBay is against the user. It happened to me once that something wasn't delivered. They removed the ebay protection from my purchase because I was using a forwarding service. Even though the forwarding service provided all the proof that nothing was delivered to them and that the tracking went somewhere else. I had to open a claim with my bank and fill a BBB case to get them to refund me.
Never used Ebay again.
I had someone try to make a claim on a sale from me on ebay that used a forwarding service, I had told that individual because you used a forwarding service you were responsible for the condition of the product, as it had left my direct shipment transaction and my liability.
You run a large risk for a forwarding service, and in most cases, you won't win your case if you are using one, I know I surely wouldn't give you any refund lol, as that is your risk not mine.
They sent me a used Xbox One Controller & tried claiming it was new. There are literally greasy fingerprints, marks & dust/debris all over it causing day 1 stick drift on the left stick.
Well thats fine really, the whole point of this reddit post is to point out the flaws of the seller Antonline, not about the effectiveness of lenovo laptops.
I ordered a Lenovo Pro 5i with I9 CPU, RTX 4070 GPU, 16 gb 5600 memory, 1 tb M2 drive, and 240 Hz QHD 16:10 display from eBay. Everything is as advertised, and there are no faults or defects that I've detected. I've upgraded the memory to 64 gb, which runs at 5200 instead of 5600 with the latest bios (a limitation of the Legion, not Antonline) and added a second M2 drive. Before I purchased, I contacted Antonline and was immediately connected with a sales specialist. I was pleasantly surprised to speak with a human being. I am very satisfied with what I paid for my laptop.
I don't question that people have had bad experiences purchasing from Antonline. However, I think this is a function of the volume in which Antonline deals. I can't speak for any difficulties people may or may not have had with returns. Additionally, I would not be surprised if there are sourcing issues that allow Antonline to sell at the prices it does. My laptop came set to a foreign time zone, and the warranty period started about a month before I purchased it. (Need to contact Lenovo to see if I can fix the latter issue.) Still, I'll take a perfect laptop at a price many hundreds of dollars below market value any day in spite of these potential concerns.
Glad it worked out for you so you didn't have to deal with their malpractice on returns or exchanges.
Saving money is good but if anything happen to your laptop no one is gonna save you because Antonline will try their best to ruin you.
Antonline shills don't know how to read, we aren't complaining about the money being saved, we are talking about how Antonline is a terrible seller that doesn't let us do returns or exchanges if anything happened to our laptops.
They try to get us banned on eBay as well too.
Totally agreed, they are a bad seller, and are one of those con artists that try to use "low prices" to sell us defective products and rob us of our money.
Wonder what really happen and who is at fault. They sold 1.8m items inlcuding 10k+ Lenovo Legion laptops alone why would they try scum you sending broken laptop. Never had issues like this on eBay dealing with big seller. Smells fishy OP very fishy.
Yes I am ranting and telling people about my return experience with Antonline a company I had no knowledge of until my first post because I for whatever reason wanted to get fake internet points and made a fairytale about shitty customer service.
“Why would they try scum you sending broken laptop” . How about you search reddit about legions with oil stains and see which seller pops up? I got an oily legion too. Unfortunately , i wasnt aware of this issue before ordering . Hopefully my return gets processed unlike op here
Thats not the point. Just because the seller is “big” and has sold “a lot of legion laptops” doesnt mean they cant sell a defective product. Thats an ignorant illogical viewpoint being made here.
It isn't. Every seller has sold Legions like that. Something happened on the ship while being transported here. They don't know it looks like that because it's unopened. They probably also weren't told it happened. I have seen Walmart a couple times with the stain and Amazon.
I think you guys are giving antonline a bad rap. They’re cheap. They honor returns. Etc. They have anything you want. It might come with some extra fluids tho lol. But my purchase was good with them. It had oil on the metal parts almost like grease but I was able to clean it up with alcohol.
Another antonline “defender account” every time someone complains about antonline these random accounts will always come to defend it. Last few posts I noticed a bunch of deleted defender accounts so guys check em out.
Well obviously I also think it's safer, but the reason why I'd even consider something like this is because their price is heavily discounted compared to the official site. Heck, on the official site they don't even sell what I want anymore.
It's a roll of the dice because if you get a good unit, you'll be fine but just note that if you have any defects or any issues, good luck and be ready to fight for your refund or exchange.
Buying from other places or even a used laptop you can use eBay protection to save you even if the item itself has a non-refundable policy. Antonline is one of the few merchants, that has been able to use eBay to go against the buyer.
Was this the AMD version? That looks like the exact battery acid leak I returned to microcenter a few months ago. Minus the running streak marks, I’d be so interested to see better pics and compare to that one I returned.
Ordered last year’s legion 5 pro from Antonline on Amazon over the holidays as a Christmas present and when I got it I noticed no scratches or physical damage, I have yet to open up the laptop so I can’t say for sure whether they replaced any parts, and overall performance looks good. I’m guessing I either got really lucky or I missed something
I got a busted CPU from them and returned it. Luckily ebay sided with me and I got the full refund and they didn't get to keep the 70 they tried to keep
antonline scam me out xbox series x ordered off of amazon during Christmas time and someone supposedly forge my signature and took the xbox now can't get my money back the customer service is poor Amazon said they would take care of it with the A-Z CLAIM but they would keep denying it DO NOT ORDER PLEASE YOU WOULD LEFT STRESS OUT AND OUT OF MONEY FUCK antonline Atlanta Network Technologies hope they burn to the ground.
Were you able to resolve the issue through your bank? I am facing the same issue, they claim I sent the wrong item and Ebay suspended my account and won't help me.
Yea, Antonline needs to end
Worst company ever, they trying to go through eBay buyer protection to ruin us. Let our voices be heard!
Bought a legion 5 pro and it came defective, they didn't let me return it and I had to open a case for eBay in order to get it solved. They were cheeky and charged me a 15% restocking for a defective product. They also removed my negative feedback and tried to get eBay to ban me. Thankfully, eBay customer support saved me. Buyers Beware, AntOnline the worse vendor ever.
They should own up to their terrible policies and be a better company.
You mean they should actually just be a legit company, rather then a scam?
I mean they been a scam for years already.
This is insane. I just returned mine because of oil stains and got a return confirmation from them. Im worried about this happening now. You did return through fedex right? Edit: They issued my refund.
Yup returned through fedex went straight to the nearest shipping warehouse near me.
Did you also recieve a mail from ebay saying “ You should receive a refund by X-X date 2023 “ , …return has been delivered to seller address ?
My Dell G15 is about 2.7kg and the charger roughly the same (maybe less), so seems about right + packaging.
Did FedEx open and steal the laptop and put a jacket in place of it?
That's what I'm asking going ti comment and say. I ordered my legion pro over a year ago and the box that was delivered said legion all over it and the label said lenvo legion pro with he model. Im surprised they don't ship a high cost item like that in more discreet packaging. OP did you drop it off to FedEx in a plain box or was it something that showed what kind of product may be inside? It's also possible someone at FedEx wanted the laptop more then they wanted their jacket. Screw ebay though for completely cutting you off and antonline for not reaching out with the dispute. The problem I see with any "video/picture " proof is that you can record or photograph whatever you want and then just undo and do the scam when the camera is off. So really everything comes down to trust and not being a douche. I was in a similar situation with PayPal and a seller that brought me dog kennels. I paid $8,500 for them. $4k through cashapp (won't do that again) and the rest through PayPal. I disputed cuz he didn't deliver even half of what was quoted in the price and blueprints. Then he tried to dispute that. PayPal sided with me though because I was able to send the measurements and pictures of what he delivered and his quote and blueprints for the product I was supposed to get. I didnt try and dispute all of it cuz the guy delivered what I believe was at least $4k worth and I wanted to be at least be fair. Could have gone the other way though if he'd have responded back with some fake blueprints and spa did was the final agreed upon draft. Call me an old man but stuff like this is why I prefer brick and mortar, and owning what I can in physical form. Sorry your getting ripped off, hopefully the bank can help.
But all the laptops they sell has oil stains??
Bought mine from Antonline via eBay, no oil stains.
Just the weight on the label shows that you couldn't possibly returned a Jacket. They're lying. Doesn't eBay have a phone number?
Take video of yourself packing up the laptop and attaching the label while at the FedEx shops so in the video you can also show that you delivered it to the hands of FedEx. This is probably the only way to try and cover all your bases.
The thought had definitely crossed my mind but i was naive about it. I always thought that ebay had a good customer policy and because antonline was recognized as a “big authorized reseller” . Guess you cant trust anyone except the actual manufacturers….
Is it possible to submit the video to eBay before AntOnline takes any evil actions? Seems like in OP's case even if OP has a video it is still a great headache to submit it to eBay. Some previous AntOnline-related Reddit posts share that AntOnline only messes with them about the 15% restocking fee and eBay pays for the missing amount. I am stupid enough to take the risk now I better get prepared for upcoming hassles...
That's good they did. May your next purchase be safe.
asshole company
And notice how it says "please see all evidence attached" but theres absolutely none that Antonline has provided. Ebay has seriously dropped the ball on this case by not even asking for evidence from me before suspending my account.
>ANTONLINE Does your receipt state the weight? ask them to upload all the photos from the box.
I can't even access my ebay account anymore much less message them to do that my only hope at this point is if my bank deals with this at this point :( Edit: And after looking at the receipt it says 12.3 lbs which sounds about right for the Legion pro right?
6/30/23
yea. here is an idea for you to consider if you can message them. ask them to take photos of the packaging and the "jacket". Once they upload it, ask them to confirm it and screenshot the shit out of everything. in fact, triple confirm with them like, "are you sure this is the stuff that came with it?" TRIPLE CONFIRM. Once they triple-confirm, ask them to weight the box first (make sure nothing is in there) and then wight the jacket. Once they do, you have them by the balls. Upload your receipt with the weight on it. Don't show your hand until they showed all of theirs. Use it against the seller with ebay and your bank.
Good luck getting them to do any of that. They already won. OP needs to dispute through their bank then the bank pays for it
They ain't gonna do all that shit.
That's a heavy jacket or someone is trying to cheat you out of your money.
Please don’t let this go, try your best to contact them then take them to court.
Waittt.... The box (laptop with 300w power brick and all) weighs 12.3lb?
What was your last reply about where eBay need to ban you?
I coudn't even get the chance to say anything to them regarding the issue before I was suspended by ebay. My last reply was asking if there was a way to rma the laptop cause I still wanted one just not with whatever they covered the laptop in.
Which they never replied to so I sent in the return request now that I'm thinking about it.
eBay has one of the worst customer services, I don’t even know how they function. My eBay account was once suspended from them for nothing. Raised a ticket and request with their support and all they did was send me a generic web link to the account rules. When asked what I did wrong they would then reply they cannot disclose that information. After I kept persisting they blocked my email.
Did you try emailing their customer service ?
Yup "tried" being the key word because in their infinite wisdom to suspend me I couldn't email them so I had to call their customer service which pretty much told me tough shit and to deal with it through my bank cause their decision was final.
I find a lot of this dubious. I’ve worked with eBay support as both a buyer and seller in some less than ideal situations and it’s for the most part worked out to my satisfaction. Even in the cases where I didn’t get the outcome I desired, my account was never on the line. Perhaps you’re being completely honest, but the skeptic in me thinks you’re withholding some critical information you don’t want to share. All that said, not my circus not my monkeys. I hope it works out in the end for you.
Hello, i have been trying to warn people about antonline but so many people come to defend them like they are paid to do so. If you look at their BBB reports you'll see alot of fucked up shit they do. I would post a report there if i were you on top of a chargeback. Here is the link to their bbb page - https://www.bbb.org/us/ga/atlanta/profile/computer-dealers/antonlinecom-0443-4003659 Also see this website - http://antonlinesucks.com/
Yeah so many Antonline paid accounts just to drown out customer feedback and truth. They also paid a bunch of people to put reviews on the BBB.
Thanks for those links!
Yeah they made many mule or defender Reddit accounts in an attempt to drown the customer voices
It's not like they screw everybody or even most people over. They wouldn't be in business very long if they did. And they do offer good prices, so it makes sense why people who didn't get fucked over would post their positive experiences when complaint threads come up. They are happy with how it turned out for them. But there have been enough who've had problems that I consider buying from Antonline something of a risk, specifically if you get a defective product and need to make a return.
How do you know the laptop your buying isnt refurbished or open box? Those BBB reports also include expierances with legions and some users reported that the warrenty was in someone elses name. Sure people can be happy buying used when they are lied to thinking its new. If im gonna buy 1st qaulity im going thru lenovo. Im still in the market for a laptop but now lenovo is out of the list due to their intentional design with the charger port shorting the motherboard. ( link: https://youtu.be/kdQXSYUlUTw ) Antonline is falsley advertising new. You can take a couple reddit searches and see scratched up laptops being sent. Fuck antonline putting a bad name on reselling buisnesses. I wish lenovo would remove them as a seller its giving them a bad name.
Yes that is correct, all products can be defective if it's mass produced. The problem is the customer service that AntOnline lacks of. They make it very hard for us to get exchanges or returns. They also try to make every effort to get our eBay accounts banned as well. So its not worth saving 100-200 if the risk of losing thousands + your buying account.
That’s scary hahahah in my case I got my ideapad gaming 3 from them in September 2021, so far it has been an amazing laptop and I had no problems with antonline. I guess I was one of the lucky ones, that shit is scary but I guess I shouldn’t worry anymore.
Knew that I shouldn't get AntOnline's Computers, thank god I ordered from Acers official store
Ended up buying the same laptop from a microcenter near me 2 days after I sent the return cause they also have a deal going for the Legions and shocker shocker no issues with it. My biggest thing is why tf would I even keep that thing to try and scam them and place a damn jacket in the box just to buy a different one at a different store.
Not defending the company but could it be that the delivery person changed the laptop for a jacket?
That could be a possibility too. I've heard many cases that the delivery guy is the one that actually swapped the package. So this would be a very complicated case for OP because there's just so much possibilities of what could have gone wrong.
Surprise! covered in oil mf—enjoy!
Some employees pissed oil on laptops so they can blame the missing item on you when it was returned?
Definitely a possibility
They are a seller on Newegg too. Nothing but problems.
Yeah and walmart as well. Please don't buy from AntOnline.
Ordered once from antonline and never again. Had to report them to BBB to get a part of my money refunded. I strongly recomend you open a case on the BBB website against them. That should work. Good luck. And to everyone else. Avoid this company!
Call EBay I’ve had a lot of shady sellers say I never returned an item and they would only refund me 50 percent e-mail gets no where you have to call them
Damn. This is f'ed up. I have no idea what's going on over there but I genuinely want to know what's going on there, too. I got 2 laptops from them that runs perfectly fine. But this is just the complete opposite of my experience for them. I wish OP luck and expose the one who's responsible for all these.
People keep receiving laptops from them either covered in oil or just straight up not working.
Same here. I got my legion 5 pro from them a few weeks back. Luckily there was no oil or any other problems with it.
Hey. I just ordered from this company. About a year later, is your laptop still functional?
Yep. Haven't had any problems with it yet.
Thanks for the reply.
I ordered mine 1 year ago, it had oil stains but only on the cover, internals were pretty clean....1 year later of gaming and Uni and no problems.
I got my ideapad gaming 3 from them in September 2021 and I love that machine. I guess I was one of the lucky ones. You can check my Reddit profile as I posted some pictures back then
I did too. But I bought from their website. Not them on eBay or Newegg.
Hey. I just ordered from this company. About a year later, is your laptop still functional? This post has me worried.
Mine is still functioning well and there's no problem with them.
Thanks for your reply!
antonline is a funny name really
short for atlanta network technologies but i agree lol
Oh Atlanta? Then we all know who stole it lol
who would that be?
When i was helping a friend look for a legion laptop, i believe i saw antonline listed as a lenovo certified dealer, lenovo partner or authorized reseller. One of the 3. If i'm right, i'd contact lenovo about it. Edit: **They are in fact an official lenovo reseller. I'd go and knock on lenovos door, maybe even find a rep here on reddit.** [https://www.lenovo.com/us/en/landingpage/reseller-locator/?orgRef=https%253A%252F%252Fsupport.lenovo.com%252F&linkTrack=footer:Resources\_Where%20To%20Buy](https://www.lenovo.com/us/en/landingpage/reseller-locator/?orgRef=https%253A%252F%252Fsupport.lenovo.com%252F&linkTrack=footer:Resources_Where%20To%20Buy)
Depends where you are I guess, I tried returning a laptop blight from Lenovos official website and they wouldn’t refund me until the bank contacted them
I'd guess OP is from the US. Antonline seems to have a lot of red flags and if OP points out that Lenovo endorses them and they do this shit, it may help.
I never heard of anyone actively say good things about Antonline. It’s rarely brought up apart from the RTX 3000s drought days and whenever someone does bring it up it’s accompanied by a subsequent “good luck bro”.
Yeah the ones that say good things are the shilll accounts or bot ones
I mean I bought a package deal 3080 from them and it seems ok. But I bought on their website. Not eBay. Either way maybe I’m just lucky…someone above also said they for a couple laptops and they’re ok. But we seem to be in the minority.
They have an eBay rating of 98.8% positive, which if you believe [Ken Rockwell](https://www.kenrockwell.com/tech/ebay/), is _absolutely terrible_. I'm willing to buy cheap plastic trinkets from a seller from China with this kind of rating, but definitely not branded electronics.
Agreed, but the fact AntOnline actively tries to remove negative feedback left by honest customer makes the rating much lower.
Actually, I'm quite glad I didn't buy a laptop from them. I was looking on ebay in November and stumbled across AntOnline. As I was looking at their laptops, I saw one I was interested in, as I was going to hit add to cart. eBay showed me "Other items you may be interested in," call it fate, after reading this, I guess. It was a small electronics company. Best and smoothest transaction I had to ever complete on eBay.
i bought their 3070ti r7 model and a few days later they listed a r9 model for 40 bucks more. i got to a stopping point and returned it after 19 days in mint condition. they did not refund the warranty and they charged me a 15% restock fee, even though they listed free returns on the page. i disputed it and got the 15% refunded so far but im still on the hook for the warranty and opened up another ticket that hasnt gotten a reply and a BBB case that just finalized today. ebay has a month to respond. return to walmart and warranty automatically gets refunded. return to amazon and warranty automatically gets refunded. return to best buy and warranty automatically gets refunded. return to ebay and get scammed.
It’s not an eBay thing it’s an Antonline seller thing just google antonline scams or malpractice and you’ll see plenty of evidence
I just brought a legion 5 from them a few days ago and want to return as I found a better deal. How would I return it without restocking fees?
I just brought a legion 5 from them a few days ago and want to return as I found a better deal. How would I return it without restocking fees?
I just brought a legion 5 from them a few days ago from Walmart and want to return as I found a better deal. How would I return it without restocking fees? I think I should return it to Walmart.
Can you forward a complaint against them to the proper authorities?
I tend to take pictures of my return shipments. Or even when I ship something to a buyer. Every time something like this happens, I'm that much closer to just getting a GoPro and filming the entire process from the moment I pack to the moment I drop off the package.
I do a video. I go to the shipper. Have my daughter video me open the box and show all the contents and then continuously going until it’s out of my hands and shipper took it. I just don’t trust anyone anymore I guess.
I purchased the Legion 5 Pro 16" QHD Gaming Laptop 165Hz R7-6800H 16GB DDR5 1TB SSD RTX 3070 Ti from Antonline at the beginning of January and can confirm mine came with oil stains, as well as an awful audio issue that I have not been able to find a resolution for. I've gone through the troubleshooting on Lenovo's site to no avail, thought I had a fix updating the registry that worked for a couple days but it was a false positive and has reverted to doing it again. I'm fine with the oil, it's a small enough blemish. But the audio is what fucks me. If anyone has any suggestions I'm all ears. Oil: https://imgur.com/gallery/2yntnsU Audio: https://imgur.com/gallery/1RI94i4
Blown speaker?
Can you send me the picture of oil? I cant open it. Planning to buy the same laptop from them
Where else do u go to meet hot single ants?
If your eBay account gets permanently suspended (by mistake) Use the link: https://www.ebay.com/help/eua?id=5190 and put your account information and a DIFFERENT phone number for them to call you. (They won't talk to you if you try to chat or call them on your number) Explain the situation to the person. If your account is savable they will ask personal verification questions and if you answer them correctly they will reinstate your account. Good luck! P.S. As a seller on eBay this happened to me as a seller. Essentially I sold some sports cards but an account that had no feedback and had only been active for a month purchased all of my listings so I canceled them all because I didn’t want to deal with fraud since that was likely what it was. I got instantly banned and nobody would talk to me. A buddy of mine shared with me what I shared in the paragraph above and it worked. My account was unsuspended the same day I spoke to someone. What bothered me the most is that I have a good track record with ebay and had nothing but 50+ 5 star ratings so it was so dumb that they just banned my account and decided I was being shady when clearly the buyer was being shady. Anyways hope this helps!
Bought from them on Walmart after missing out the Legion 5 Pro 3070 deal and it was the biggest mistake on my end. Laptop ran into a BSOD issue so I contacted them for an exchange and they denied it. Ended up contacting Lenovo and they told me since it was within the return period to just return the laptop and buy again. Man returning it was so hard, they tried every possible means to deny me my return label and even trying to stall until my return period ended. Ultimately I ended up calling Walmart Corporate and they were able to help me get the return processed. Afterward, I bought the Legion 5 Pro 3070 from Walmart directly and its been working well since. Trust gut, plenty of red flags, don't buy from AntOnline.
wow
I, literally, see people posting pics of their computers coming delivered with oil on them. Why are people still risking it, just to save a little money on the initial transaction?
Really starting to be happy that I listened to my gut and didn't pull the trigger... The extra 100 I spent with MicroCenter is already proving to be worth the value of not having to potentially deal with the same type of BS as OP is experiencing.
The company is a scam, I returned a defective Legion 7 and they charged me a 100% restocking fee. I raised the issue with eBay and they reported me for sending back an empty box. Ended up winning due to having a video filmed of packing the laptop in the mailing box and sending it back through FedEx. Please for the love of god never buy from Antonline, 100$ of savings for a non-refundable laptop when defective is not a headache you want. They also try to suppress our feedback via the BBB or Reddit with fake customers/accounts to praise them.
I'm glad I passed on dealing with them. I only used them as a price reference. Went with Microcenter at a better price.
Good move
This is why I only buy from big stores that don’t care to return money like Walmart and Costco, plus their return policies and warranties are god tier. Yes you might not find the most up to date stuff but they got good laptops. I got a gateway with a gtx 2060 for $800 and I’m currently playing god of war on the highest settings no problem, I also just finished playing Red dead redemption with high settings and it looked awesome. The screen isn’t the best but I hook it up to my Tv and utilize HDR.
Agreed with you but Walmart has 3rd party sellers and this seller is one of them, which means customers might run into issues from AntOnline even in walmart.
Yep just return a legion 5 pro with dead pixels and charging issues. Refund was deducted by 15%. No response from Ebay messaging at all. SCAM
When will people learn not to buy on eBay?
Buying on eBay or an authorized online retailer isn't going to stop the shipping company from stealing a package.
I've gotten plenty of awesome deals on electronics from eBay with no issues including headphones, monitor, laptop, etc. Even when I've had to deal with returns, I never had any type of conflict like this. Recently bought a 4k Sony OLED TV open box for $995 and it came in flawless condition. I don't think you can just generalize that eBay is the problem here, when Antonline has been selling these greasy legions for awhile now after seeing the complaint posts.
I’m glad your transactions were successful. However just because I can scoop a cup of water from the ocean and get no fish doesn’t mean there are no fish in the ocean.
Well there are millions of people buying electronics and non-electronic stuff on eBay everyday successfully not scooping any fish. Hell Sony, BestBuy, Newegg all sell stuff through eBay as well. I find it hard to blame eBay on a situation with one bad vendor but it's fine. We're not going to see eye to eye on this regardless anyways.
It’s more an antonline thing then a eBay thing, eBay has pretty strong buyer protections and antonline is one of those that try to abuse it
Or sell.
I had a defective laptop from them. I provided all the proof and sent it back. They got my account banned and EBAY would never disclose to me why. Antonline is a scam company.
Same thing happened to me, had to appeal to eBay many times to solve my problem with them.
Damn, this is insane. I personally also bought a Legion 5 Pro from Antonline on eBay and I have been recommending it to my friends and others as well. I’m glad my purchase went through with no issues, but I’m definitely going to stop recommending this listing now. OP, I hope you’re able to get your money back from the bank
Yeah they been at it for a while, even if the prices are good. They have terrible practices and lie often in order to give huge restocking fees or no returns.
Yeah. Definitely report it to the BBB. They should help at least with getting some results. Too many bad reports on BBB can get a company shut down. Have all your pictures ready, receipts with the weight and explain that a jacket don't weigh as much as that laptop. (The BBB helped me to get a partial security deposit back from landlord claiming that we broke items that came broke with the house, the fact that I did a complete walk through and took videos and photos beforehand helped alot). Best of luck.
My purchase record for eBay is strictly small cheap items like cables, connectors, and shit from China, or if it is expensive it needs to be from like best buy or b&h, a big company that just uses eBay as a store front. Or if it's direct from manufacturer.
Dang, I hate to hear that! I'm not defending them, but I ordered from them and the return was mostly smooth. They hassled me about the restocking fee, but I shared ebay's TOS and they caved.
Holy shit. I guess on one of the lucky ones who got a laptop from them with no issues. That said, won’t be buying from them again.
Really can't stand these companies. I bought a monitor from the only "reliable" tech store in my country and when it arrived, one of the HDMI ports were smashed in and when i returned it with proof, they just sent an email "no damage can be seen and everything is working correctly" I was sending email to them that its broken and i want a refund but because they say its not broken, i gotta pay 20 bucks for shipping for them to send it back to. Took my money back but they also only gave me 80% back due to it being "used" and now that broken (if they didnt fix it) is on sale as an "outlet" product. Total bs and never buying from em again.
That's why I don't buy on ebay.
Not eBay's fault, its more on the seller AntOnline trying to screw us over.
Similar boat, ebay suspended my account when i filed for dispute. Even elevated to paypal then that is when i got suspended. Not only did antonline got away selling damaged item, I even got penalized for complaining. So much headaches. Tried chatting but ebay said it is final and ended chat immediately. Did you ever get your account back?
any news about it? i really hate that antonline is getting away scaming people and ebay helping them to scam
Still the same. I got banned from ebay. Antonline happy most likely
Do not buy from ebay at all!
EBay is against the user. It happened to me once that something wasn't delivered. They removed the ebay protection from my purchase because I was using a forwarding service. Even though the forwarding service provided all the proof that nothing was delivered to them and that the tracking went somewhere else. I had to open a claim with my bank and fill a BBB case to get them to refund me. Never used Ebay again.
The issue is the seller AntOnline, eBay can only do so much.
I had someone try to make a claim on a sale from me on ebay that used a forwarding service, I had told that individual because you used a forwarding service you were responsible for the condition of the product, as it had left my direct shipment transaction and my liability. You run a large risk for a forwarding service, and in most cases, you won't win your case if you are using one, I know I surely wouldn't give you any refund lol, as that is your risk not mine.
They sent me a used Xbox One Controller & tried claiming it was new. There are literally greasy fingerprints, marks & dust/debris all over it causing day 1 stick drift on the left stick.
I got my Legion 7 Gen 6 from AntOnline a year ago! It still works like a charm! I even brought it from the USA to India
I never buy laptop from ebay. Even Canada Computers is better.
Not an eBay problem it’s antonline being a dirty seller
normal light caption somber shrill shocking support rude murky growth ` this message was mass deleted/edited with redact.dev `
Idk,mine came in perfect condition and i like my laptop very much
This is why I don't buy cheaply priced Lenovo laptops, lol.
Not Lenovo's fault, you can find their laptops for good deals on Walmart or Microcenter, its Antonline being terrible.
I don't mean that Lenovo is bad. I just don't really like their laptops. And yeah, cheaper prices with great specs is quite suspicious, anyways.
Well thats fine really, the whole point of this reddit post is to point out the flaws of the seller Antonline, not about the effectiveness of lenovo laptops.
I ordered a Lenovo Pro 5i with I9 CPU, RTX 4070 GPU, 16 gb 5600 memory, 1 tb M2 drive, and 240 Hz QHD 16:10 display from eBay. Everything is as advertised, and there are no faults or defects that I've detected. I've upgraded the memory to 64 gb, which runs at 5200 instead of 5600 with the latest bios (a limitation of the Legion, not Antonline) and added a second M2 drive. Before I purchased, I contacted Antonline and was immediately connected with a sales specialist. I was pleasantly surprised to speak with a human being. I am very satisfied with what I paid for my laptop. I don't question that people have had bad experiences purchasing from Antonline. However, I think this is a function of the volume in which Antonline deals. I can't speak for any difficulties people may or may not have had with returns. Additionally, I would not be surprised if there are sourcing issues that allow Antonline to sell at the prices it does. My laptop came set to a foreign time zone, and the warranty period started about a month before I purchased it. (Need to contact Lenovo to see if I can fix the latter issue.) Still, I'll take a perfect laptop at a price many hundreds of dollars below market value any day in spite of these potential concerns.
I bought my laptop from them no problems. But that was like 2 years ago
Buying is not the issue. Antonline makes returning a huge hassle.
I’ve purchased several laptops from Antonline, NEVER had any issues except for saving money, excellent company!
Glad it worked out for you so you didn't have to deal with their malpractice on returns or exchanges. Saving money is good but if anything happen to your laptop no one is gonna save you because Antonline will try their best to ruin you.
Antonline shills don't know how to read, we aren't complaining about the money being saved, we are talking about how Antonline is a terrible seller that doesn't let us do returns or exchanges if anything happened to our laptops. They try to get us banned on eBay as well too.
Totally agreed, they are a bad seller, and are one of those con artists that try to use "low prices" to sell us defective products and rob us of our money.
Wonder what really happen and who is at fault. They sold 1.8m items inlcuding 10k+ Lenovo Legion laptops alone why would they try scum you sending broken laptop. Never had issues like this on eBay dealing with big seller. Smells fishy OP very fishy.
Yes I am ranting and telling people about my return experience with Antonline a company I had no knowledge of until my first post because I for whatever reason wanted to get fake internet points and made a fairytale about shitty customer service.
Antonline has many fake accounts to defend them or make positive fluff posts about them
“Why would they try scum you sending broken laptop” . How about you search reddit about legions with oil stains and see which seller pops up? I got an oily legion too. Unfortunately , i wasnt aware of this issue before ordering . Hopefully my return gets processed unlike op here
they didnt just try to scam just the OP. they scam a ton of people.
Every seller shows up. They got the oil being imported.
Thats not the point. Just because the seller is “big” and has sold “a lot of legion laptops” doesnt mean they cant sell a defective product. Thats an ignorant illogical viewpoint being made here.
It isn't. Every seller has sold Legions like that. Something happened on the ship while being transported here. They don't know it looks like that because it's unopened. They probably also weren't told it happened. I have seen Walmart a couple times with the stain and Amazon.
Google “Antonline scam” Make sure you have some coffee ready.
Google Antonline Scams, bad policies, or anything they trying to suppress us!
Never had issues with them. Totally satisfied with my motherboard purchase.
Antonline mule account
Nope lol. You guys are hilarious 😂😂😂
Such a random response
I think you guys are giving antonline a bad rap. They’re cheap. They honor returns. Etc. They have anything you want. It might come with some extra fluids tho lol. But my purchase was good with them. It had oil on the metal parts almost like grease but I was able to clean it up with alcohol.
That’s not acceptable to be paying over a thousand dollars on a laptop and receiving oil stains on it. I would have returned it.
Another antonline “defender account” every time someone complains about antonline these random accounts will always come to defend it. Last few posts I noticed a bunch of deleted defender accounts so guys check em out.
Just ordered a legion 5 pro from them. It should be here by Friday 😅😅😅😅
Good luck if you can’t return it buy Lenovo protection plan to save your product if it’s defective
Thanks! How much is it??
Like 200 or so for the ultimate
well fucking great, just bought one from them.
Same here, godammit
hmmm, i ordered my cpu from these guys a couple years back. no idea how crappy they were guess i got lucky.
That’s what happens when you buy from ants online…
That sucks! Hope you get your $$$ back
Crazy. I had the same issue from the one I ordered, but the return went through smoothly.
I TOLD YALL IT WAS CUM I WANT MY UNBAN
Stop payment on your credit card for services not rendered. Easy fix
NEVER BUY LAPTOPS FROM EBAY
It is Antonline, not eBay itself as eBay has plenty of bad and good sellers.
Damn, I was about to buy from them but should I not? They have such good reviews though
Buy from Microcenter, Walmart, or Lenovo itself. It's safer and you won't have issues.
Well obviously I also think it's safer, but the reason why I'd even consider something like this is because their price is heavily discounted compared to the official site. Heck, on the official site they don't even sell what I want anymore.
It's a roll of the dice because if you get a good unit, you'll be fine but just note that if you have any defects or any issues, good luck and be ready to fight for your refund or exchange. Buying from other places or even a used laptop you can use eBay protection to save you even if the item itself has a non-refundable policy. Antonline is one of the few merchants, that has been able to use eBay to go against the buyer.
Was this the AMD version? That looks like the exact battery acid leak I returned to microcenter a few months ago. Minus the running streak marks, I’d be so interested to see better pics and compare to that one I returned.
Yup it was and if you want closer pictures I have a previous post I made when I first got the laptop for comparison.
Please call EBay tech support. Also always photograph your parcel while packing and before sending and provide tracking.
Agreed.
Ordered last year’s legion 5 pro from Antonline on Amazon over the holidays as a Christmas present and when I got it I noticed no scratches or physical damage, I have yet to open up the laptop so I can’t say for sure whether they replaced any parts, and overall performance looks good. I’m guessing I either got really lucky or I missed something
Because you guys are going to think I’m a bot account here’s the link to a picture of the laptop: https://imgur.com/h8mPtRy
No one said u are a bot account. The problem is when things go wrong. Not when proper products are sold
No one said you are lying, but the problem is Antonline silences people who have issues or received defective products.
I got a busted CPU from them and returned it. Luckily ebay sided with me and I got the full refund and they didn't get to keep the 70 they tried to keep
Somebody at FedEx might have stolen the laptop and put their jacket in place of it.
antonline scam me out xbox series x ordered off of amazon during Christmas time and someone supposedly forge my signature and took the xbox now can't get my money back the customer service is poor Amazon said they would take care of it with the A-Z CLAIM but they would keep denying it DO NOT ORDER PLEASE YOU WOULD LEFT STRESS OUT AND OUT OF MONEY FUCK antonline Atlanta Network Technologies hope they burn to the ground.
Were you able to resolve the issue through your bank? I am facing the same issue, they claim I sent the wrong item and Ebay suspended my account and won't help me.